Social Work Commons^™

"My Head Was Like A Washing Machine On Spin": (Improving) Women’S Experiences Of Accessing Support, Jo Neale, Kathryn Hodges

Dignity: A Journal of Analysis of Exploitation and Violence

This paper draws on data collected as part of two larger studies to set out the differences, according to women seeking support, between the feminist responses of the specialist women’s sector and the issues-led responses of other agencies. The first study examined the processes by which women enter, endure, and exit relationships with abusive men. The second study explored the barriers to help-seeking for those accessing a service for women involved in prostitution. Taking a feminist poststructuralist approach, the authors point to the gendered nature, both of the experiences that propel women toward help-seeking and of the responses they receive …

Lessons Learned While Conducting Utilization-Focused Workforce Evaluation, Robert Blagg, Michelle Graef, Cynthia F. Parry, Courtney L. Harrison

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The QIC-WD learned many lessons while conducting utilization-focused workforce research across eight diverse public child welfare agencies. In this brief we detail how we are chronicling natural variation (e.g., stay at home orders, hiring freezes, political will, and leadership changes), synthesizing existing data, conducting process evaluation (e.g., identifying implementation drivers), visualizing data to meet diverse stakeholder information needs, and building systems that are both flexible and sustainable.

Organizational Justice, Tara Myers, Megan Paul

Umbrella Summaries

What is organizational justice?

Organizational justice is the extent to which an organization treats people fairly. Organizational justice includes fairness related to outcomes, procedures, and interpersonal interactions. Fair workplace outcomes and decisions (e.g., equitable/favorable pay, raise, promotion) are called distributive justice (Adams, 1965). Procedural justice means that outcomes are determined through procedures that are based on accurate information and standard ethics, represent everyone affected by the procedure, include opportunity for input and appeal, are free from bias, and are used consistently (Leventhal, 1980; Thibaut & Walker, 1975). Interactional justice refers to people feeling they were treated with dignity and respect …

Introduction To Data Dictionaries, Quality Improvement Center For Workforce Development

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Are you interested in exploring how to leverage the data necessary to examine and address child welfare workforce challenges in your agency? If so, you may consider developing and using a human resources data dictionary to help guide your work. A data dictionary is a collection of detailed information about the content and structure of data in one or more databases. This descriptive information is often called metadata (i.e., data about data). Other terms used to describe data dictionaries include data definition matrix, metadata repository, design dictionary, and business glossary. You also might see other variations of these terms, further …

Introduction To Workforce Metrics, Quality Improvement Center For Workforce Development (Qic-Wd)

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It is important for Human Resources (HR) and child welfare leaders to start with a question-based mindset when analyzing workforce data (i.e., being thoughtful about what you and/or your stakeholders want to know), but it is also important to leave room to explore the data as well. This can only be accomplished if you know what is possible. This blog post describes some of what is possible to explore within the realm of workforce metrics as they relate to employee well-being, performance, and retention.

In many ways, the concept of workforce metrics is still in its infancy and many things …

Thriving, Megan Paul

Umbrella Summaries

What is thriving?

Thriving is defined as “a positive psychological state in which individuals experience both a sense of vitality and a sense of learning at work” (Spreitzer, Sutcliffe, Dutton, Sonenshein, & Grant, 2005, p. 538). Vitality refers to feeling energized, and learning is about experiencing personal growth and development (Spreitzer et al., 2005). The most popular measure of thriving includes ten items, with instructions to think about the questions in relation to work (Porath, Spreitzer, Gibson, & Garnett, 2012). Examples of vitality items include, “I have energy and spirit” and “I feel alive and vital,” and examples of learning …

Introduction To Workforce Metrics, Quality Improvement Center For Workforce Development

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It is important for Human Resources (HR) and child welfare leaders to start with a question-based mindset when analyzing workforce data (i.e., being thoughtful about what you and/or your stakeholders want to know), but it is also important to leave room to explore the data as well. This can only be accomplished if you know what is possible. This blog post describes some of what is possible to explore within the realm of workforce metrics as they relate to employee well-being, performance, and retention. In many ways, the concept of workforce metrics is still in its infancy and many things …

Public Housing With Services For Older Adults With Developmental Disabilities: Differences In Efficacy Among Asian And White Communities, Junghee Lee, William Donlan, Paula C. Carder, Leigh Grover, Insik Hwang, Younghwan Kim, Gretchen Luhr

School of Social Work Faculty Publications and Presentations

This study examined the efficacy of a culturally responsive housing with services model for Asian-American older adults and persons with developmental disabilities separately, and with both for an interaction effect. Study participants, including 278 Whites and 75 Asian Americans, lived in 10 properties of public housing with services in Portland, OR. All Asian-American participants (except four) were immigrants from China, Korea, and Vietnam, and were well connected through community-based health and social services that were delivered onsite and at a nearby center by staff members who were also immigrants from these three countries. Asian-American participants were older, very poor, with …

Assessment Centers, Tara Myers, Megan Paul

Umbrella Summaries

What are assessment centers?

Assessment centers measure knowledge, skills, abilities, and other characteristics by assessing participants’ responses to job-related simulations. Assessment centers can be used for hiring, placement, and career and skill development (Gaugler, Rosenthal, Thornton, and Bentson, 1987). Typically, participants complete a combination of in-basket, leaderless group discussion, role play, case analysis, and oral presentation exercises (Hoffman, Kennedy, LoPilato, Monahan, and Lance, 2015). Within each exercise, participants review job-relevant information and complete tasks. For the in-basket, participants are presented with documents (e.g., emails, memos, reports, requests—things that might be in an inbox) to which they provide responses and about …

Milwaukee Progress Update- Identifying Barriers & Working Through Solutions, Quality Improvement Center For Workforce Development

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Staff voice is an important element of organizational culture, or the behavioral norms and expectations that characterize a work environment. According to the developers of the Availability Responsiveness Continuity (ARC) model, these norms and expectations direct the way employees in a particular work environment approach their work, specify priorities, and shape the way work is done. The Division of Milwaukee Child Protective Services (DMCPS) is a child welfare agency that experienced significant leadership change in recent years and, like other agencies nationwide, has struggled with a decade of staff turnover. In partnership with the Quality Improvement Center for Workforce Development …

Perspectives On Multi-Intervention, Multi-Design Evaluation For The Child Welfare Workforce, Quality Improvement Center For Workforce Development

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The QIC-WD is working with eight sites and the Children’s Bureau in a participatory fashion (Fetterman, 2014) to implement utilization-focused (Alkin & Vo, 2017; Patton, 2008) site-specific and cross-site evaluation strategies. The goal of this research is to build knowledge of interventions to improve child welfare workforce retention, and ultimately outcomes for children and families. A complex systems approach (Westhorp, 2012) is being taken to identify how factors such as organizational structures and culture, staff workload, supervision, and caseworker values influence outcomes, including safety and permanency of children. The QIC-WD team has extensive experience conducting rigorous evaluations within and across …

Coworker Influence, Megan Paul, Lauren Sparks

Umbrella Summaries

What is coworker influence?

Coworkers are the individuals in an organization that regularly work with a given employee, often performing similar tasks or collaborating in some way. Coworkers are typically in a similar hierarchical position in the organizational structure, differentiating them from subordinates, supervisors, or managers. Coworker influence is about how coworkers impact a given employee’s work experiences. There are two facets of coworker influence—coworker support and coworker antagonism (Chiaburu & Harrison, 2008). Coworker support is a positive influence, including desirable actions and behaviors. More specifically, there are two types of coworker support—instrumental and affective (Chiaburu & Harrison, 2008). Instrumental …

Oklahoma Progress Update - A Revised Employee Selection Process: Virtual & Paperless, Quality Improvement Center For Workforce Development

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“I am convinced that nothing we do is more important than hiring and developing people. At the end of the day, you bet on people, not on strategies.” – Lawrence Bossidy, former CEO of Honeywell International Inc. This quote is especially true for child welfare workers. Child welfare work is difficult and demanding; it requires compassion and attention to detail. Oklahoma Human Services (OKDHS), in partnership with the Quality Improvement Center for Workforce Development (QIC-WD), worked throughout 2018 and 2019 to create a competencybased employee selection process for Child Welfare Services (CWS) workers. Competencies are the knowledge, skills, abilities, behaviors, …

Ohio Progress Update- Addressing Secondary Traumatic Stress And Providing Supportive Supervision, Quality Improvement Center For Workforce Development

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Secondary traumatic stress (STS) refers to the experience of people – generally professionals– who are exposed to others’ traumatic stories as part of their work. As a result of this exposure, these professionals can develop their own traumatic symptoms and reactions. Child welfare staff are particularly susceptible to STS because of the vulnerable nature of the families they work with, the unpredictable nature of their jobs, and their general lack of physical and psychological protection (ACS-NYU Children’s Trauma Institute, 2011). As such, STS can mimic the symptoms of Post-Traumatic Stress Disorder (Bride, 2007) including nightmares, sleep disruption, avoidance, and irritability. …

Penerapan Sistem Attachment Pada Anak Melalui Gawai, Dwi Amalia Chandra Sekar, Aqilatul Layyinah

Jurnal Ilmu Kesejahteraan Sosial

Attachment between mother and child is an affective bond that is important to maintain in a family. For working mothers, the device is one solution to maintain attachment to their children. This research aims to describe the attachment system in children aged 2-3 years through the device and the application of the attachment system to fulfill the developmental tasks of the child. The articles are arranged based on qualitative research with descriptive methods. Although the attachment system that was built was adapted to the use of the device, but working mothers always maintain the quality of their relationship by interacting …

Individualize Outcome Evaluation Program Rehabilitasi Sosial Anak Berkonflik Hukum (Abh) Di Brsampk Rumbai., Rieza Satifa, Isbandi Rukminto Adi

Jurnal Ilmu Kesejahteraan Sosial

This study aims to individually evaluate the impact (Outcomes) of a social rehabilitation program for Children in Legal Conflict (ABH) in BRSAMPK Rumbai. One of the programs available is the Rumah Antara that is intended for ABH who have already been or are undergoing legal proceedings. By using a qualitative approach, this research evaluated ABH who have carried out social rehabilitation and have resumed life in their communities, so that they can provide a pattern and input to the Balai and the justice system in handling child with criminal cases. Past conditions cause the family to be more possessive to …

Fungsi Badan Usaha Milik Desa Dalam Meningkatkan Kesejahteraan Masyarakat : Studi Bumdes Serang Makmur Sejahtera, Desa Serang, Kabupaten Purbalingga, Rojaul Huda, Bambang Shergi Laksmono

Jurnal Ilmu Kesejahteraan Sosial

One of the efforts to reduce poverty and improve community welfare is through entrepreneurship. Village owned enterprises (BUMDes) are one of the places for entrepreneurial learning for rural communities. Likewise, what happened at BUMDes Serang Makmur Sejahtera in Serang Village, Karangreja District, Purbalingga Regency. The research objective is to gather information about the function of BUMDes in improving the welfare of the community in rural areas. This article uses a qualitative research method with a descriptive type. Data were collected by observation and in-depth interviews with BUMDes managers, village officials, and village communities. Based on this research, it is found …

Dukungan Sosial Guna Pemenuhan Hak Sosial Ekonomi Bagi Klien Pemasyarakatan Di Balai Pemasyarakatan Kelas I Jakarta Pusat., Dina Setyani, Fentiny Nugroho

Jurnal Ilmu Kesejahteraan Sosial

This study aims to describe social support in order to fulfill the socio-economic rights of correctional clients. The socio-economic rights are the second generation of human rights groups which focus on the welfare aspect. Assistance as a form of social approach to achieve welfare based on human rights, where clients can identify their own needs, so as to minimize human rights violations and have the opportunity to function socially and live well. The existence of social support from the nearest environment makes the client able to adapt back to the community and be able to develop his potential. The research …

Partisipasi Masyarakat Pada Daya Tarik Wisata Pantai Maimol Di Kabupaten Alor., Yudha Eka Nugraha, Pasifikus Mala Meko, Yerry B. G. Blegur

Jurnal Ilmu Kesejahteraan Sosial

According to Indonesian tourism policy in UU 10 year 2009, tourism will increase community welfare towards community participation. This research aims to identify community participation in tourism activity of Maimol beach using three main concepts namely: factors, forms and levels of participation. The method used was descriptive qualitative by conducting observations and direct interviews with predetermined informants such as the Government, the beach management, the community and tourists, as well as collecting research evidence in the form of image documentation. The results showed that the community around the Maimol beach had participated by working together for every decision was made, …

Social Worker Shortages And The Rise In Competition For A Competent Child Welfare Workforce, Anita Barbee

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Several national studies have been conducted over the past few years (e.g. Hooyman, & Uniitzer, 2011; Lin, Lin, & Zhang, 2016) to project the number of social workers that will be needed by the year 2030. What they all point to is a huge deficit in the number of social workers (upwards of 200,000) needed to care for children, the elderly and those with addictions, mental health, and other health issues. However, those estimates may be low given that as of 2018 there was no regular gathering of comprehensive data on workforce needs in such areas as child welfare, juvenile …

Working From Home And The Office During A Pandemic: The Experience Of Louisiana Child Welfare Workers, Quality Improvement Center For Workforce Development

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Staff from the Louisiana Department of Children and Family Services, Child Welfare Division (CWD), like many other child welfare professionals from across the country, have been heavily affected by the COVID-19 pandemic. CWD caseworkers had to adjust to working at home, interacting with families differently, and remaining connected to colleagues via technology. It was, according to some staff, difficult and challenging at times. CWD staff in three parishes that have implemented the job redesign in partnership with the Quality Improvement Center for Workforce Development (QICWD) were asked to provide some insight into their experience of working during the pandemic. The …

Telework, Megan Paul

Umbrella Summaries

What is telework?

Telework is a type of alternative work arrangement in which employees perform some or all of their job duties at an approved location other than their official worksite. Other labels for telework include telecommuting, remote work, mobile work, virtual work, distance work, distributed work, work from/at home, and flexplace, though definitions can vary (e.g., Allen, Golden, & Shockley, 2015). Telework arrangements can be informal and determined through individual agreements or formal, as part of a more structured program. Formal arrangements may be governed by federal or state statute, executive orders, organizational policy, or collective bargaining agreements. The …

Perspectives From A Permanency Team, Hannah Gettys, Natasha Mccoy, Jameka Paige

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Louisiana’s job redesign includes the creation of permanency teams (formerly known as the foster care program). Permanency teams consist of pairs of caseworkers who work together on a shared caseload, with one worker assisting parents and the other focusing on the care and needs of the children. Permanency teams are supported by a child welfare team specialist (CWTS) who assumes more of essential administrative tasks such as gathering documentation and transporting children, so the child welfare worker can focus on more clinical tasks. Teaming was a new way to approach the child welfare worker job. Some staff members were apprehensive …

Psychological Contract Breach, Dana Hollinshead, Megan Paul

Umbrella Summaries

What is psychological contract breach?

A psychological contract is defined as “individual beliefs, shaped by the organization, regarding terms of an exchange agreement between individuals and their organization” (Rousseau, 1995, p. 9, as cited in Zhao, Wayne, Glibkowski, & Bravo, 2007, p. 649). Psychological contracts do not necessarily involve legal contracts; they reflect promissory expectations that are the upshot of perceived implicit or explicit promises by one’s employer (Robinson, Kraatz, & Rousseau, 1996, p. 575). By extension, a psychological contract breach is an employee’s perception that their employer has failed to fulfill promises or expectations (Zhao et al., 2007). A …

Organizational Socialization, Martin Hall, Megan Paul

Umbrella Summaries

What is organizational socialization?

Organizational socialization—also referred to as onboarding—is “…the process by which newcomers make the transition from being organizational outsiders to being insiders” (Bauer, Bodner, Erdogan, Truxillo, & Tucker, 2007, p. 707). The overall goal of organizational socialization is to facilitate newcomer adjustment (Bauer & Erdogan, 2011). Specifically, adjustment means that new employees understand the key tasks of their job (i.e., role clarity), have confidence in their ability to perform the key tasks of their job (i.e., self-efficacy), feel like they are an accepted member of the organization (i.e., social acceptance), and understand the organization’s culture (e.g., goals, …

How Can Our Mission Be Fully Accomplished By Staff That Are Experiencing Secondary Trauma And Burnout?, Stephanie Reau

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My name is Stephanie Reau and I am a training supervisor at Summit County Children Services. We are an agency of 350 employees with a focus on recruiting and maintaining diverse staff committed to serving all children and families. Summit County strives to attract and retain wellqualified staff, but like many child welfare agencies in Ohio, this has been a difficult task to accomplish. The overwhelming pressures of the job cause secondary trauma, burnout and ultimately staff turnover. Staff turnover impacts the morale of the agency, is costly, and, most importantly, it negatively impacts the families we serve. Our mission …

Perubahan Kebijakan Rencana Zonasi Wilayah Pesisir Danpulau-Pulau Kecil (Rzp3k) Serta Dampaknya Padakelompok Nelayan Pulau Pari, Kepulauan Seribu Selatan, Kepulauan Seribu, Rivanlee Anandar, Bambang Shergi Laksmono

Jurnal Pembangunan Manusia

The Maritime Axis proclaimed by the Jokowi-JK Government should make the coast and small islands the front yard of Indonesia. however, the condition that occurs is that the small islands in Indonesia are almost virtually untouched in terms of development because the country is focused on the land areas of the densely populated large islands. This condition can be seen from the small island community services that are far from the standards in the health sector, education, transportation, and aspects related to community needs. So far, the country's attention to small islands is under the umbrella of Law Number 1 …

Bargaining Power Perempuan Pekerja Rumahan Denganskema Putting-Out System Dalam Pemenuhan Hak Sosialekonomi (Studi Deskriptif Pada Perempuan Pekerjarumahan Pengelem Alas Kaki, Kelurahan Penjaringan), Intan Fatma Dewi, Fentiny Nugroho

Jurnal Pembangunan Manusia

The Putting-out system is a working system in the informal sector, most of the production process is felt outside of the plant or in a home and place that is self-selected by its employees and takes place without supervision at all from the employer. Through this scheme, the employer can streamline the cost of production by providing wages that are not comparable to working hours and the absence of protection for homeworkers. The women homeworkers must complete the target job with the working time exceeding twelve hours in a day even more. Consequently, their economic and social rights as workers …

Peran Pekerja Sosial Dalam Pelaksanaan Pengangkatananak Warga Negara Indonesia Oleh Warga Negara Asing Di Yayasan Sayap Ibu Cabang Jakartaanak Warga Negara Indonesia Oleh Warga Negara, Iis Lisnawati, Dwi Amalia Chandra Sekar

Jurnal Pembangunan Manusia

This paper discusses the role of social worker in implementing the removal of neglected children of Indonesia citizens by foreign citizens (intercountry adoption) in Yayasan Sayap Ibu Branch of Jakarta. This paper also uses qualitative approach and descriptive methods. The data collection carried out by observation and in depth interviews with ten informants consists of social workers, coordinator for child alleviation, four people of prospective parents, and four people of related ministries/institutions. The results of this paper describes: (1) the role of social workers as enabler, broker, mediator, negotiator, advocate, and also other roles, which as administrator and counsellor; (2) …

Proses Asesmen Berbasis Kompetensi Bagi Communityworker Di Lembaga Sertifikasi Profesi Fasilitator Pemberdayaan Masyarakat (Lsp Fpm), Chamiyatus Sidqiyah, Ety Rahayu

Jurnal Pembangunan Manusia

Community workers have roles and functions in empowering communities, especially those who are disadvantaged, poor, or lacking access to increased prosperity. Since 2000, the Indonesian Government has developed poverty alleviation programmes with community empowerment approaches and many Community Worker personnel recruited as PNPM Mandiri facilitators in rural and urban areas in various regions in Indonesia. Currently, the number of Community workers has reached tens of thousands but the future of this profession has a problem because the policy and law labor regulation demands that every profession that works should be able to demonstrate its competence through assessment based competency with …