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Industrial and Organizational Psychology Commons™
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Articles 31 - 60 of 105
Full-Text Articles in Industrial and Organizational Psychology
The Effects Of Positive And Negative Humor At Work, Trevor Frey
The Effects Of Positive And Negative Humor At Work, Trevor Frey
All Graduate Theses, Dissertations, and Other Capstone Projects
The relationship between humor and work has been an extensively studied subject in psychology related to work. Past research has found a positive relationship between positive humor and work outcomes and a negative relationship between negative humor and work outcomes, though less research has been conducted in the realm of negative humor. This study aims to contribute towards research by replicating past studies when it comes to humor and job satisfaction – the relationship between positive supervisor humor was found to be positively related to job satisfaction for employees while negative supervisor humor was found to be negatively related to …
Employee Development And Turnover: A Moderated Mediation Model Of Employee Perceptions Of Development, Job Satisfaction, Supervisor Support, And Intent To Stay, Ryan Kasdorf
Electronic Theses and Dissertations
As employee turnover continues to be a major concern for organizations, there is increasing evidence that providing development opportunities can be an effective intervention to decrease voluntary turnover. I propose that an integrated theoretical framework of combining Organizational Support Theory (OST) and the Job Demands- Resources Theory (JD-R) is best suited to explain the relationship between employee development and turnover. Moreover, a moderated-mediation model is developed and tested, whereby the relationship between employee perceptions development (EPD) and intent to stay is mediated by job satisfaction, and this indirect relationship is moderated by perceived supervisor support. A large sample (N = …
Attitude Strength And Situational Strength As Moderators Of The Job Satisfaction – Job Performance Relationship, Joseph William Dagosta
Attitude Strength And Situational Strength As Moderators Of The Job Satisfaction – Job Performance Relationship, Joseph William Dagosta
Browse all Theses and Dissertations
Workers who are satisfied with their jobs are better performers, but prior research has found a plethora of moderating variables between job satisfaction and job performance (Ostroff, 1992, Schleicher, Watt, & Greguras, 2004; Spector, 1997). Prior research has suggested that job attitude strength can strengthen the relationship between job satisfaction and job performance and that the relationships between personality variables and extra-role job performance are stronger in weak rather than strong workplace situations (Meyer et al., 2014; Shleicher et al., 2015). In the current study, I investigated the interaction between job satisfaction, job attitude strength, and situational strength on job …
Exploring The Influence Of Emotional Labour, Emotional Intelligence, Emotional Regulation, And Emotional Valence On Employee Job Satisfaction And Burnout, Kirsty Lee Wilson
Exploring The Influence Of Emotional Labour, Emotional Intelligence, Emotional Regulation, And Emotional Valence On Employee Job Satisfaction And Burnout, Kirsty Lee Wilson
Theses : Honours
This thesis investigated the measures of emotional labour surface acting and deep acting, emotional intelligence, emotional regulation and positive and negative affect as influences on employee wellbeing outcomes of job satisfaction and burnout. A questionnaire was administered to over 2,000 client-facing employees in the USA and Canada. Results from the data analysis found that employees subjected to high levels of emotional labour in client facing roles experienced higher levels of negative affect or outlook. Those scoring higher on the emotional labour surface acting subscale scored significantly higher for negative effect. Additionally, higher scores in deep acting emotional labour were also …
Crowdsourcing Job Satisfaction Data: Examining The Construct Validity Of Glassdoor.Com Ratings, Richard N. Landers, Robert C. Brusso, Elena M. Auer
Crowdsourcing Job Satisfaction Data: Examining The Construct Validity Of Glassdoor.Com Ratings, Richard N. Landers, Robert C. Brusso, Elena M. Auer
Personnel Assessment and Decisions
Researchers, practitioners, and job seekers now routinely use crowdsourced data about organizations for both decision-making and research purposes. Despite the popularity of such websites, empirical evidence regarding their validity is generally absent. In this study, we tackled this problem by combining two curated datasets: (a) the results of the 2017 Federal Employee Viewpoint Survey (FEVS), which contains facet-level job satisfaction ratings from 407,789 US federal employees, and which we aggregated to the agency level, and (b) current overall and facet ratings of job satisfaction of the federal agencies contained within FEVS from Glassdoor.com as scraped from the Glassdoor application programming …
Understanding Competing Climates: A Theoretical Framework For Examining Service And Ethical Climates, Cristopher T. Huynh
Understanding Competing Climates: A Theoretical Framework For Examining Service And Ethical Climates, Cristopher T. Huynh
Doctoral Dissertations
The study of work climate has expanded our understanding of how context impacts individuals in the workplace. While most climate research has focused on single- or multi-faceted organizational climates and how they directly impact the individual employee, little has been done to understand the influence of multiple, competing work climates on employee behavior. The purpose of this study was to examine the multiple, competing climates perspective (Schneider et al., 2013) to better understand the influence of context on an employee’s work-related attitudes. This dissertation begins with a brief review of the climate literature and its existing challenges, highlighting the importance …
The Importance Of Fit: Fostering Job Satisfaction And Retention In Early Childhood Educators, Heather Carrasco
The Importance Of Fit: Fostering Job Satisfaction And Retention In Early Childhood Educators, Heather Carrasco
Electronic Theses, Projects, and Dissertations
The primary objective of this study is to foster career outcomes such as job satisfaction and turnover intentions in early childhood educators (ECEs). ECEs are defined as individuals teaching children from the age range of birth to 5 years old and work in child care programs. The focus on ECEs population was due to the fact they work in demanding environments with little wage incentives, and as a result, they experience high levels of job dissatisfaction, which in turn leads to turnover. Research has demonstrated that most ECEs are intrinsically motivated, but previous research has not quantitatively tested this construct …
Student Job Satisfaction And Leader-Member Exchange: Relationships With Employers, Carson C. Lopez, Whitney Whitaker
Student Job Satisfaction And Leader-Member Exchange: Relationships With Employers, Carson C. Lopez, Whitney Whitaker
Academic Leadership Journal in Student Research
Over 70% of undergraduate students hold part-time jobs while in college. Certain aspects are positively and/or negatively impacted by employment in college, such as a student’s academic performance, relationships, and self-worth. As such, research examining factors that might positively influence work-related outcomes (and subsequent collegiate experiences) for student workers is warranted. The current work utilized the Leader-Member Exchange as a theoretical framework to examine how work-related factors (i.e., leadership qualities and the supervisor-employee relationship) impact job satisfaction among student workers. Seventy-eight undergraduate students completed the study. Leadership qualities and supervisor-employee relationship positively correlated with job satisfaction; however, further analysis revealed …
The Complex Effects Of Equity Sensitivity On Job Commitment And Satisfaction: A Pilot Study, West Phifer
The Complex Effects Of Equity Sensitivity On Job Commitment And Satisfaction: A Pilot Study, West Phifer
Masters Theses and Doctoral Dissertations
According to equity theory (Adams, 1963, 1965), employees determine whether they are being treated fairly by comparing what they give to and receive from their organization to that of other employees. However, individual perceptions of equity differ in the workplace, a phenomenon Huseman, Hatfield and Miles, (1987) labeled equity sensitivity, which ranges from benevolents, those who accept low levels of equity, to entitleds, who desire more favorable outcomes for themselves. Davison and Bing (2008) split the Huseman et al. continuum into its two components, benevolence and entitlement, and those are the focus of the present study. These dimensions were tested …
Disentangling Passion And Engagement: An Examination Of How And When Passionate Employees Become Engaged Ones, Violet T. Ho, Marina N. Astakhova
Disentangling Passion And Engagement: An Examination Of How And When Passionate Employees Become Engaged Ones, Violet T. Ho, Marina N. Astakhova
Management Faculty Publications
While anecdotal industry evidence indicates that passionate workers are engaged workers, research has yet to understand how and when job passion and engagement are related. To answer the how question, we draw from person-environment fit theory to test, and find support for, the mediating roles of perceived demands-abilities (D-A) fit and person-organization (P-O) fit in the relationships between passion and job engagement, and between passion and organizational engagement, respectively. Also, because the obsessive form of passion is contingency-driven, we answer the when question by adopting a target-similarity approach to test the contingent role of multi-foci trust in the obsessive passion-to-engagement …
Personalizing An Implicit Measure Of Job Satisfaction, Brittany Boyd
Personalizing An Implicit Measure Of Job Satisfaction, Brittany Boyd
Dissertations, Theses, and Capstone Projects
Implicit attitude measures have become increasingly popular over the last two decades due to their ability to circumvent a number of the limitations of explicit measures and predictive validity evidence for certain behaviors that is superior to explicit measures. However, a number of improvements have been suggested, including personalizing the implicit measure to better capture the participant’s attitude, not their general evaluation of constructs involved. This paper examined implicit job satisfaction with a modified version of a pre-established measure (IAT; Boyd, 2010), proposed a new personalized measure (P-IAT), and examined the relationships of these measures with organizationally-relevant attitudes and behaviors, …
An Interrogation Of Turnover Antecedents At An Automobile Manufacturer In Northwest Ohio, Emily Boyle
An Interrogation Of Turnover Antecedents At An Automobile Manufacturer In Northwest Ohio, Emily Boyle
Honors Projects
The manufacturing industry is one of the largest industries in Northwest Ohio. With the growing influence of Lean/Six Sigma manufacturing systems, the industry is becoming much more automated and team-oriented. The manufacturing facility in question is a Tier 1 and 2 automotive manufacturer that is a part of one of the largest global companies in this sector and uses many Lean and Six Sigma processes across three shifts. In recent years, this company has seen a trend of high turnover and it is a constant point of contention for both supervisors and Human Resources. The current study aimed to determine …
Exploring Job Satisfaction And Preceptorship Capacity Among Applied Epidemiologists, Jessica C. Arrazola
Exploring Job Satisfaction And Preceptorship Capacity Among Applied Epidemiologists, Jessica C. Arrazola
College of Graduate Studies: Theses & Dissertations
Job satisfaction is important to consider when developing strategies for recruitment and retention. The Public Health Workforce Interests and Needs Survey (PH WINS) conducted in 2014 was the first nationally representative assessment of the state public health workforce. Prior to this assessment, the job satisfaction of state agency public health workers and preceptor capacity had not been measured. This study fills the current research gaps by studying the job satisfaction among the applied epidemiology workforce, identifying factors influencing job satisfaction, and the describing the preceptorship capacity among epidemiologists. This research is based on the 2014 PH WINS data. The analysis …
Filling The Holes: Work Schedulers As Job Crafters Of Employment Practice In Long-Term Health Care, Ellen Ernst Kossek, Matthew M. Piszczek, Kristie L. Mcalpine, Leslie B. Hammer, Lisa Burke
Filling The Holes: Work Schedulers As Job Crafters Of Employment Practice In Long-Term Health Care, Ellen Ernst Kossek, Matthew M. Piszczek, Kristie L. Mcalpine, Leslie B. Hammer, Lisa Burke
Psychology Faculty Publications and Presentations
Although work schedulers serve an organizational role influencing decisions about balancing conflicting stakeholder interests over schedules and staffing, scheduling has primarily been described as an objective activity or individual job characteristic. The authors use the lens of job crafting to examine how schedulers in 26 health care facilities enact their roles as they “fill holes” to schedule workers. Qualitative analysis of interview data suggests that schedulers expand their formal scope and influence to meet their interpretations of how to manage stakeholders (employers, workers, and patients). The authors analyze variations in the extent of job crafting (cognitive, physical, relational) to broaden …
911,What's My Emergency? Emotional Labor, Work-Related Rumination, And Strain Outcomes In Emergency Medical Dispatchers, Jessica Lee Deselms
911,What's My Emergency? Emotional Labor, Work-Related Rumination, And Strain Outcomes In Emergency Medical Dispatchers, Jessica Lee Deselms
All Graduate Theses, Dissertations, and Other Capstone Projects
The work of Emergency Medical Dispatchers (EMDs) is filled with a variety of stressors, and one of those being emotional labor. Despite research on emotional labor, few studies have quantitatively examined this construct within EMDs. Compared to the plethora of emotional labor literature that focuses on the display of positive emotions, EMDs are required to suppress or neutralize any negative reactions they may experience. Hence, this study was concerned with the further examination of emotional labor, physical health outcomes, burnout, and job satisfaction in a unique population. Additionally, the construct of work-related rumination is in its infancy. It can be …
The Power Of Perks: Equity Theory And Job Satisfaction In Silicon Valley, Kristi Sun
The Power Of Perks: Equity Theory And Job Satisfaction In Silicon Valley, Kristi Sun
Scripps Senior Theses
Silicon Valley is known for its amazing workspace and perks. Due to Equity Theory and Two-factor Theory, employees should be content and stay longer. However, studies have found that there's a higher rate of job-hopping, which seems like a contradiction (Fallick et al, 2006). Participants were 135 engineers, ages 18 to 35 years old, who completed an online survey looking at job satisfaction, job expectations, perk usage, employee perception of perks, personal equity sensitivity, and comparison others. Recruitment was done through personal connections in the Bay Area and various social media sites that are targeted towards engineers. Results did not …
Intervention Effects On Safety Compliance And Citizenship Behaviors: Evidence From The Work, Family, And Health Study, Leslie B. Hammer, Ryan C. Johnson, Tori Laurelle Crain, Todd Bodner, Ellen Ernst Kossek, Kelly Davis, Erin L. Kelly, Orfeu M. Buxton, Georgia Karuntzos, L. Casey Chosewood, Lisa Berkman
Intervention Effects On Safety Compliance And Citizenship Behaviors: Evidence From The Work, Family, And Health Study, Leslie B. Hammer, Ryan C. Johnson, Tori Laurelle Crain, Todd Bodner, Ellen Ernst Kossek, Kelly Davis, Erin L. Kelly, Orfeu M. Buxton, Georgia Karuntzos, L. Casey Chosewood, Lisa Berkman
Psychology Faculty Publications and Presentations
We tested the effects of a work-family intervention on employee reports of safety compliance and organizational citizenship behaviors in 30 health care facilities using a group-randomized trial. Based on conservation of resources theory and the work-home resources model, we hypothesized that implementing a work-family intervention aimed at increasing contextual resources via supervisor support for work and family, and employee control over work time, would lead to improved personal resources and increased employee performance on the job in the form of self-reported safety compliance and organizational citizenship behaviors. Multilevel analyses used survey data from 1,524 employees at baseline and at 6-month …
The Multilevel Effects Of Supervisor Adaptability On Training Effectiveness And Employee Job Satisfaction, Joseph Alvin Sherwood
The Multilevel Effects Of Supervisor Adaptability On Training Effectiveness And Employee Job Satisfaction, Joseph Alvin Sherwood
Dissertations and Theses
The present study explored the multilevel effects of supervisor learning adaptability on training effectiveness, and post-training employee job satisfaction in a work-family and safety-based intervention aimed at increasing family supportive supervisor behaviors (FSSB) and safety behaviors. Using a sample of 291 municipal public works field workers from two independent organizations, it was hypothesized that supervisor adaptability positively relates to post-training FSSB and employee job satisfaction. Specifically, it was hypothesized that learning adaptability prepares those supervisors to be more inclined to engage actively in training, thereby increasing employee reported FSSBs more significantly for those supervisors and leading to intervention target results, …
Effect Of Psychological Capital On Elementary Teacher Stress And Workplace Affect, Scott Stephen Casad
Effect Of Psychological Capital On Elementary Teacher Stress And Workplace Affect, Scott Stephen Casad
STEMPS Theses & Dissertations
Calling upon principles of positive psychology, the quantitative study used structural equation modeling (SEM) to explore the relationships between teacher psychological capital (PsyCap), role ambiguity, role conflict, role overload, workplace stress, job satisfaction, job commitment, and intention to quit. Valid and reliable instruments from the literature were incorporated into a 64-item survey and distributed to 830 third through fifth grade teachers at seven northern Virginia school districts. In total, 225 complete responses were received. SEM testing rejected the exact-fit hypotheses and revealed insufficient overall fit between the study data and hypothesized models; thereby, providing no support for the proposed causal …
Moderating Role Of Social Support In The Stressor-Satisfaction Relationship: Evidence From Police Officers In Korea, Seulki Lee, Taesik Yun, Soo-Young Lee
Moderating Role Of Social Support In The Stressor-Satisfaction Relationship: Evidence From Police Officers In Korea, Seulki Lee, Taesik Yun, Soo-Young Lee
Research Collection School of Social Sciences
The purpose of this study is to find out the relationship between job stress and job satisfaction, and analyze the effect of social support on this relationship. In particular, this study analyzes the effects of three types of job stress – role overload, role ambiguity and bad physical environment – and two sources of social support – supervisor and coworker support. Regression analysis was performed using data from a survey of 619 police officers in Korea. The findings from the analysis are as follows. First, role ambiguity and bad physical environment are negatively related to job satisfaction. Second, social support …
Competition, Autonomy, And Prestige: Mechanisms Through Which The Dark Triad Predict Job Satisfaction, Peter K. Jonason, Serena Wee, Norman P. Li
Competition, Autonomy, And Prestige: Mechanisms Through Which The Dark Triad Predict Job Satisfaction, Peter K. Jonason, Serena Wee, Norman P. Li
Research Collection School of Social Sciences
Organizational researchers increasingly recognize the need to consider the Dark Triad traits (i.e., psychopathy, Machiavellianism, and narcissism) when explaining undesirable work outcomes (e.g., counterproductive behaviors). However, little research has focused on the motivations of those who actually hold the traits. In this study (N = 361) we examined how the Dark Triad traits predispose individuals to perceive situations as competitive, prestigious, and comprised of restrictions (i.e., autonomy) which differentially predict job satisfaction. Individuals high on psychopathy and Machiavellianism perceived their workplaces as competitive, whereas individuals high on narcissism perceived their workplaces as prestigious and with fewer restrictions. Sex differences in …
A Multilevel Examination Of Cultural Moderators Of The Job Demands-Resources Model, Seulki Jang
A Multilevel Examination Of Cultural Moderators Of The Job Demands-Resources Model, Seulki Jang
USF Tampa Graduate Theses and Dissertations
Although the Job Demands-Resources Model (JD-R) is the dominant theoretical framework used to understand the relationship between workplace factors and employee well-being, the cross-cultural generalizability of this model has seldom been directly tested. Therefore, this study examined whether and to what extent relationships between: 1) job demands (i.e., organizational constraints) and strain (i.e., job satisfaction, and turnover intentions) and 2) job resources (i.e., job control, participation in decision-making, direct supervisor support, senior leader support, and clear goals and performance feedback) and strain were moderated by cultural dimensions (i.e., individualism-collectivism and uncertainty avoidance). Survey data from workers in 28 countries were …
A Model Of Hospitality Employee Engagement, Hee Jung Kang
A Model Of Hospitality Employee Engagement, Hee Jung Kang
UNLV Theses, Dissertations, Professional Papers, and Capstones
This study focuses on employee's state-like psychological resources by investigating individual and organizational antecedents to employee engagement and valued human resource outcomes. The purpose of this study was to develop and test a theoretical model that explains the interrelationships among six constructs and to explore the mediating effects of employee engagement. Structural Equation Modeling using AMOS (18.0) statistical software was used to test the full structural model (measurement and structural model) of the hypothesized relationships among the variables with a sample of hospitality employees. The findings supported all hypothesized relationships except the direct relationship between employee engagement and turnover intention. …
Relative Effects Of Lower-Order And Higher-Order Quality Of Work Life On Employee Job Satisfaction And Life Satisfaction: Case Studies Of Service And Manufacturing Sectors In Thailand, Kalayanee Senasu, Anusorn Singhapakdi
Relative Effects Of Lower-Order And Higher-Order Quality Of Work Life On Employee Job Satisfaction And Life Satisfaction: Case Studies Of Service And Manufacturing Sectors In Thailand, Kalayanee Senasu, Anusorn Singhapakdi
Marketing Faculty Publications
This research investigates the relative effects of lower-order and higher-order aspects of quality of work life (QWL) on employee job satisfaction and overall life satisfaction in Thai workplaces. The data were collected by means of questionnaires mailed to employees of 6 selected companies-3 companies in each of the service and manufacturing sectors in Thailand with respective response rates of 72 and 74 percent. The results reveal that the two aspects of QWL in all companies have a positive impact on both aspects of employee satisfaction: job satisfaction and overall life satisfaction. The results also reveal a generally more important role …
Exploring Stereotype Threat In The Workplace With Sexual Minorities, Elizabeth Sanz
Exploring Stereotype Threat In The Workplace With Sexual Minorities, Elizabeth Sanz
Electronic Theses and Dissertations
Sexual minorities are the target of numerous negative stereotypes in the United States, and are sometimes perceived as deviant and devalued as compared to heterosexuals. Stereotype threat, the anxiety of confirming a negative stereotype about oneself or one's group, has been linked to perceived stress; and stress has been linked to low job satisfaction. Sexual minorities provide a unique test of stereotype threat theory because they may choose to conceal their minority status at work. Thus, this study also examines whether the visibility of the stigma is a necessary precursor to the experience of stereotype threat. Given the uniqueness of …
The Effect Of Value Congruence On Work Related Attitudes And Behaviors, Wing Man Leung
The Effect Of Value Congruence On Work Related Attitudes And Behaviors, Wing Man Leung
Masters Theses and Doctoral Dissertations
Research has demonstrated that value congruence has the potential to influence work-related outcomes such as turnover intention (Amos & Weathington, 2008). However, few studies have evaluated the variables that may mediate the relationship between value congruence and work outcomes. The purpose of this study was to examine the mediating effects of job satisfaction and organizational commitment on the relationship between work value congruence and employee behaviors. An advertisement was placed on social networking websites to invite individuals to complete the questionnaire. The results revealed that job satisfaction and normative commitment mediated the relationship between work value congruence and turnover intention. …
Counselor Demographics, Client Aggression, Counselor Job Satisfaction, And Confidence In Coping In Residential Treatment Programs, Erik Braun
Counseling & Human Services Theses & Dissertations
Counselors at residential agencies are sometimes assaulted by physically aggressive clients (Flannery & Walker, 2001, 2008). As a possible result of this professional hazard, mental health professionals typically resign from residential counseling positions after approximately 14.6 weeks (Connis, 1979). Although job satisfaction and counselor confidence in coping with client aggression have been widely studied individually in the context of residential settings, researchers have examined these variables together. The overarching purpose of this study was to examine the association between counselor demographic characteristics, agency/environmental characteristics, and crisis intervention training and job satisfaction and confidence in coping with client aggression. Data were …
Work Value As A Moderator Of The Value Congruence-Employee Attitude Relationship, Rachael Johnson-Murray
Work Value As A Moderator Of The Value Congruence-Employee Attitude Relationship, Rachael Johnson-Murray
Masters Theses and Doctoral Dissertations
Researchers have identified the extent to which an individual values work as a potentially key component in the relationship between on-the-job experiences and employee attitudes. In a replication and extension of Amos and Weathington (2008), this study examined the moderating effects of work value on the relationship between employee-organization value congruence and attitudinal outcomes (i.e., satisfaction, commitment, and turnover intent). It was hypothesized that value congruence would positively correlate to affective and cognitive job satisfaction, organizational satisfaction, and organizational commitment, yet negatively correlate to employee turnover intent. It was also hypothesized that these relationships would be moderated by the employee’s …
Institutional Variables, Collegial Relationships, And Occupational Satisfaction: Testing The Conceptual Framework Of Faculty Job Satisfaction Among Counselor Educators, Rebecca E. Michel
Institutional Variables, Collegial Relationships, And Occupational Satisfaction: Testing The Conceptual Framework Of Faculty Job Satisfaction Among Counselor Educators, Rebecca E. Michel
Counseling & Human Services Theses & Dissertations
Occupational satisfaction is the extent to which individuals are fulfilled by their employment. The Conceptual Framework of Faculty Job Satisfaction (Hagedorn, 2000) describes how aspects of work impact occupational satisfaction, yet researchers have not previously used this model with counselor educators. This study investigated the applicability of the model, as well as the impact of institutional and interpersonal variables, on a sample of 296 counselor educators (26.86% response rate). Findings suggested the model predicted over half of the variance in occupational satisfaction. Significant predictors of satisfaction included work itself, responsibility, recognition, salary, collegial relationships, administration, and climate. Counselor educator occupational …
The Mediating Effects Of Perceived Person Organizational Support And Perceived Person Supervisor Support On The Relationships Among Person-Organization Fit, Person-Supervisor Fit, And Organizational Commitment, Steven Mark Crocker
Theses Digitization Project
For the present study we are primarily interested in the match between individuals' characteristics and their work environments. This match between individuals' characteristics and their work environment is known as person-environment (PE) fit. The current study's aim was to integrate and build upon the PE fit literature by investigating the relationship between various forms of PE fit and two forms of organizational commitment with a proposed mediation of perceived organizational support (POS) for PO fit and perceived supervisor support (PSS) for PS fit. Two hundred and twenty-four participants who had been employed by their organization for at least six months, …