Industrial and Organizational Psychology Commons^™

Shame, Guilt, And Behavioral Responses To Conflict In Organizational Life: A Correlational Study, Lori Anne Shaw

Electronic Theses and Dissertations

This study investigated the relationship between self-conscious emotions, namely shame and guilt, and constructive and destructive behavioral responses to conflict among working adults in the United States. Researchers have underscored the importance of task-focused conflict and adaptive leadership in fostering positive conflict outcomes. However, the connection between shame and guilt and behavioral responses has yet to be explored. Drawing upon the Conflict Dynamics Profile and the Test of Self-Conscious Affect-3, this correlational study examined the associations between shame and guilt and 15 distinct behavioral responses to conflict among a sample of 203 participants, mostly women employed full-time. The cross-sectional survey …

Aging As Online Faculty: Attitudes Toward Work And Retirement, Lee Stadtlander, Amy Sickel

Journal of Educational Research and Practice

Aging, an often-neglected aspect of diversity in universities, is an important issue, as the rate of people working who are 75 and older is growing faster than the rate for any other age group. The present sequential explanatory mixed-method study explored 129 older online faculty’s attitudes and opinions on work and retirement in an online survey and in 13 faculty interviews. Data were examined cross-sectionally to assess differences by decade: 50s, 60s, and 70s and above. The results indicated that while older faculty were collecting some form of retirement payment, money was not a primary motivator for working. These individuals …

Leading With Joy: Lessons From The Literature, Jennifer A. Keach, Jenne M. Klotz, Galen J. Talis

Libraries

This article provides an introduction for library leaders at all levels to support equitable conditions for joy in the workplace, as well as for anyone who wants to develop their personal practice of joy through lessons discovered in popular, academic, and professional writing and multimedia. Joy has a place in contemporary libraries’ conversations about burnout, vocational awe, and care. The article begins with a guide to the annotated bibliography which explores five themes: defining joy, finding individual joy, work and organizational joy, empowering change with joy, and joy-adjacent emotions. The thematic guide may be read alone or used as an …

Centering The Leader: An Investigation Of Leader-Centric Variables In The Support Provision Process, Jordyn Jan Leslie

Dissertations and Theses

Few studies to date have investigated leader-centric variables associated with the support provision process. The following dissertation includes three studies that attempt to further understand such relationships. In Study 1, the interaction between leader sleep quantity and quality on various types of leader support (e.g., general supervisor support, family supportive supervisor behaviors, and sleep leadership) is studied using both employee and leader ratings. Study 2 integrates leader-centric research with work-life supportive leadership to propose a new theoretical model that delineates leader-centric variables (e.g., health & well-being, skills, role expectations, job demands) as precursors to the provision and perception of work-life …

Crossover Of Supervisors' Perceptions Of Co-Worker Support To Employees' Well-Being, Shalene Joyce Allen

Dissertations and Theses

This study expands scholarly understanding of the positive impact of supervisors' perceptions of support on employee work-family and well-being experiences. Specifically, this study examines the role of resource-based positive crossover from supervisors' perceptions of co-worker support behavior to their employees. The current research draws on Systems Theory to understand the context, Conservation of Resources Theory to understand the type of resource purported to position individual resource gains, and crossover-spillover theory to understand the process through which resources crossover from supervisor to employee. Based on prior theory, this dissertation investigates a positive crossover effect of supervisors' perceptions of co-worker support at …

Examining A Regulatory Flexibility Framework Of Psychological Distress: Integrating Distress Tolerance, Emotion Differentiation, And Emotion Regulation Flexibility, Germaine Yue Qi Tng

Dissertations and Theses Collection (Open Access)

Several theoretical accounts identify emotion regulation (ER) difficulties, including poor abilities to withstand or distinguish negative emotions, as a transdiagnostic risk factor for symptoms of psychological distress. Considering this, nascent evidence hints that ER flexibility may be a mediating mechanism that explains the relationship between specific ER abilities (i.e., distress tolerance, negative emotion differentiation) and distress symptoms. Across time-lagged (Study 1) and three-wave longitudinal (Study 2) investigations of college-aged adults, a regulatory flexibility framework of distress was examined in which ER flexibility mediates the respective pathways from distress tolerance and negative emotion differentiation to psychological distress symptoms. Furthermore, we explored …

Cultural Tightness-Looseness And Optimal Distinctiveness: Examining The Influence Of Culture On The Need To Belong And The Need To Be Different, Hairong Jiang

Theses and Dissertations

This study investigates the influence of cultural tightness-looseness on optimal distinctiveness motives and group identification, examining the moderating roles of self-construal, global orientation, and tightness/looseness match. Participants (N=465) from the United States and China were randomly assigned to tight or loose conditions and numerically majority or minority group conditions. Experimental manipulation of tightness-looseness did not significantly affect optimal distinctiveness needs. Cultural match, operationalized as alignment of tightness/looseness between participants' own culture and experimental condition, significantly moderated the relationship between culture conditions and need to belong. Individuals with high cultural match showed higher need to belong in tight conditions, while those …

Experiences Of Ambivalent Sexism And Applicant Behaviors: The Interplay Of Affective Reactions, Lauren Marie Soda

Theses and Dissertations

This study focused on ambivalent sexism, which can have detrimental effects for organizations, consisting of two factors: benevolent and hostile sexism. Benevolent sexism is the subtler of the two, oftentimes creating a sense of inferiority and increased anxiety for those experiencing it. Hostile sexism, on the other hand, is often more overt and instills a sense of anger from the target. There appears to be little research looking at experiences of ambivalent sexism in work settings and the affective reactions to those events (i.e., anger and anxiety). I believed that when people experience hostile sexism will feel angry and associate …

The Influence Of Unhelpful Supervisor Support On Employee Burnout Across Cultures, Charles Blomstrom-Johnson

Theses and Dissertations

Organizations continue to become increasingly interconnected globally, yet often fail to consider the cultural context of policies. Such failures to account for cultural differences may add to workplace stressors for employees, leading to an increased risk of burnout. Supervisors may attempt to buffer against burnout by providing social support to their employees. However, if the support given by supervisors is considered by the recipient to be unhelpful, these buffering effects may be reversed. Examining samples from the United States and Japan, this study hypothesized that unhelpful supervisor support and burnout would relate significantly to one another, and that culturally based …

Temporal Dynamics Of Shared Leadership Emergence: An Adaptive Leadership Perspective, Erica Medrano

Theses and Dissertations

Researchers have identified shared leadership as a valuable team phenomenon due to its link to increased team performance and suitability for the increasingly interdependent and complex work context. Yet, little effort has been invested into discovering how the process unfolds over time. Thus, the proposed study aims to clarify the temporal process of shared leadership by a) confirming that leadership decentralization precedes leadership density, b) identifying the conditions which promote the development of shared leadership, and c) exploring the conditions under which leadership decentralization leads to leadership density. Specifically, I utilize data from an online survey and a 3-hour ecologically …

Rising To The Top With Strategic Agency: Exploring Antecedents To Leadership In Women And Men, Britton Victoria-Hicks Peters

Theses and Dissertations

In congruence with implicit leadership theory, research shows that individuals value agentic traits in potential leaders more than communal traits. However, traits identified as “preferable” or “more valuable” in leader candidates are not always aligned with traits that are typical of an effective or competent leader. If our industry wants to put effective leadership into practice, we must also know how effective leaders are chosen and encouraged further. Here I have explored one small aspect of this research by looking at gender differences in leader potential and leader effectiveness.

This study investigated the role of self-confidence on leader identification and …

Neurodivergent Employees: The Impact Of The Disclosure Decision And Subsequent Workplace Accommodations, Tamara Farquhar

Theses and Dissertations

A great deal of organizational investments have gone towards diversifying the labor force as of late. However, the same cannot be said for efforts made towards making newly acquired talent feel included. Neurodivergent individuals in particular have not been sufficiently welcomed in organizations, partially explaining their reluctance to disclose their identity along with feeling excluded. Despite researchers framing the characteristics displayed by neurodiverse talent as natural variations found at the tail ends of the bell curve, many people are incapable of viewing them as such. Discrimination and stereotyping have thus resulted, further dampening neurodivergent employees’ work experiences. These two factors …

Occupational Stress And Coping During A Public Health Emergency: A Mixed-Methods Approach To Understand The Experiences Of Lactation Professionals In Clinical Settings, Mya Michele Carter

Health Services Research Dissertations

Introduction: During public health emergencies, such as the coronavirus 2019 pandemic, breastfeeding is still the recommended feeding option, and mothers and babies may need additional support to reach breastfeeding goals. Pandemic-related, clinic-level restrictions posed new challenges for postpartum mothers and their healthcare teams, including lactation professionals (LPs). The pandemic and subsequent restrictions may have impacted lactation professionals’ work-related stress and limited their ability to provide lactation support. Coping strategies to mitigate occupational stress can be useful in preventing adverse outcomes for both the provider and the patient. The need for continuous support for this profession of healthcare workers is paramount. …

Organizational Challenges: The Impact Of Role Clarity On Burnout In A Technology Division, Jessica Arriaza

The Scholarship Without Borders Journal

Organizations grapple with significant challenges such as burnout, turnover, and low job satisfaction. Studies indicate that emotional exhaustion, influenced by job demands and available resources, significantly impacts job performance positively or negatively. This quantitative study uses secondary data from the Work, Family, and Health Study to investigate the relationship between role clarity and burnout within Tomo, the technology division of a Fortune 500 company in the United States. The findings reveal a significant inverse correlation between role clarity and burnout, with participants reporting "Never" experiencing burnout more likely to have well-defined roles. Supported by chi-square and linear regression analyses, these …

A Multi-Wave Study Of Factors Associated With Resident Engagement, Depression, Burnout, And Stay Intent, Anne M. Brafford, Brendon Ellis, Greg Guldner, Gabrielle Riazi, Xitao Liu, Jessica C. Wells, Jason T. Siegel

HCA Healthcare Journal of Medicine

Background

Many studies have documented the epidemic of mental ill-being among resident physicians, but fewer have focused on mental well-being or on guiding intervention design to make progress toward positive change in residency programs to support resident thriving. Informed by the job demands-resources model (JD-R) and positive psychology, the current study examines 4 potential predictors of residents’ ill-being (burnout, depression) and well-being (engagement, stay intent) that are malleable and thus capable of change through intervention: psychological capital (PsyCap), supervising physicians’ autonomy-supportive leadership style (ASL), social support, and meaningful work.

Methods

Three waves of data were collected between November 2017 and …

Autonomy Versus Independence: Implications For Resident And Faculty Engagement, Performance, And Well-Being, Adam P. Neufeld, C. Scott Rigby

HCA Healthcare Journal of Medicine

Research shows that when educational leaders support their learners’ autonomy, it positively impacts both parties. This is particularly important in graduate medical education (GME), given that there is a strong emphasis on resident performance, evaluation, and development. Unfortunately, GME faculty often misunderstand autonomy as the resident’s desire for independence or “freedom,” when in fact it refers to the core psychological need to feel volitional and agentic. The distinction is important because volition is not synonymous with independence, and providing freedom can be at odds with strategies that provide true autonomy support. This, in turn, can contribute to the stress, maladjustment, …

Frontline Nursing Staff’S Perceptions Of Intravenous Medication Administration: The First Step Toward Safer Infusion Processes-A Qualitative Study, Masashi Uramatsu, Naoko Kimura, Takako Kojima, Yoshikazu Fujisawa, Tomoko Oto, Paul Barach

College of Population Health Faculty Papers

OBJECTIVES: Intravenous medication errors continue to significantly impact patient safety and outcomes. This study sought to clarify the complexity and risks of the intravenous administration process.

DESIGN: A qualitative focus group interview study.

SETTING: Focused interviews were conducted using process mapping with frontline nurses responsible for medication administration in September 2020.

PARTICIPANTS: Front line experiened nurses from a Japanese tertiary teaching hospital.

PRIMARY AND SECONDARY OUTCOME MEASURES: The primary outcome measure was to identify the mental models frontline nurses used during intravenous medication administration, which influence their interactions with patients, and secondarily, to examine the medication process gaps between the …

Stakeholder Involvement And Systematic Review Of Elements That Determine A Successful Return To Work For Injured Workers: A Scoping Review, Sundip Kaur Khosa, Wilma Jelley Professor

Internet Journal of Allied Health Sciences and Practice

Introduction: A healthy and sustainable return to work (RTW) for a worker after injury or illness has benefits for the worker, their family, the employer, and society.¹ For this research we used the following definition of RTW success; return to positive and meaningful work in a position or occupation not necessarily including all the aspects of the worker’s pre-injury or pre-illness functions or tasks. Purpose: The question behind this survey-based research was, What elements are perceived as essential, to ensure return to employment of injured or ill workers, by stakeholders with experience in the RTW process? Methods: A 32 …

Psycho-Social Determinants Of Employee Green Behavior Among It Professionals, Jovita Sherin George, K.N. Jayakumar, Amal Tom Jose

Makara Human Behavior Studies in Asia

As environmental degradation and hazards caused by the information technology (IT) industry reach critical levels, promoting pro-environmental behaviors within IT firms is crucial. These behaviors not only reduce operational costs but also enhance employee productivity. The primary objective of this study is to assess the roles of consideration of future consequences (CFC), nature relatedness (NR), and organizational commitment (OC) as determinants of employee green behavior (EGB). Results revealed a significant relationship between CFC and EGB. Specifically, CFC-Future has a significant positive relationship with EGB, whereas CFC-Immediate has a significant negative correlation with EGB. Additionally, the relationship between EGB and NR …

The Influence Of Task Process And Task Structure On Transactive Memory Systems And Team Outcomes: A Meta-Regression Analysis, Crystal Fausett

Doctoral Dissertations and Master's Theses

In the rapidly evolving landscape of modern work environments, teams remain a foundation for achieving organizational goals. The efficacy of teams often hinges on the presence of Transactive Memory Systems (TMS), a shared cognitive mechanism that facilitates the distribution and retrieval of specialized knowledge within teams. However, gaps remain in understanding the dynamics of how TMS influences team outcomes, especially in the context of varying task structures, task processes, and TMS operationalization. This dissertation introduces a theoretical model where TMS directly influences team outcomes, with task structure, task process, and TMS operationalization acting as moderators. Meta-analytic results indicate positive effects …

"Me? Be A Coach?" A Grounded Theory Investigation Of Coach Identity Among Managers Who Coach, Sara Mary Cannon

Industrial-Organizational Psychology Dissertations

In the 21st century, organizational expectations of managers have shifted away from traditional command-and-control toward a model of facilitating employee development (Ibarra & Scoular, 2019). Modern managers are expected to be good coaches, even though the coaching discipline is growing faster than it can be regulated (Garvin, 2013; Sherman & Freas, 2004). This research investigated the lived experiences of managers who coach and their emergent concept of identity through the lens of manager as instrument. I utilized a constructivist grounded theory approach to generate insights about coach identity experiences of managers who coach. This perspective and methodology provided an opportunity …

The Cultural Complexity Of Immigrants And The Implications For Personality Assessment: Exploring The Role Of Frame Switching, Patrick Jay Lee

Dissertations, Theses, and Capstone Projects

A significant body of personality research has focused on cross-national comparison, but less attention has been devoted to within-country subcultural complexity – especially with regards to the growing population of bicultural immigrants who subscribe to multiple cultural-value systems. Bicultural individuals have been found to view situations under distinct frames of reference corresponding to their heritage and host cultures, and their attitudes and behavior can vary depending on which frame is activated at a given moment. This dissertation investigates whether such frame switching effects can be caused by elements within a formal personality assessment setting, and in turn affect bicultural respondents’ …

Bystander Intervention In The Workplace Sexual Harassment, Yunjung Lee

Student Theses

Despite increased global attention since the #MeToo movement of 2017, workplace sexual harassment remains a pervasive issue. This is because victims of workplace sexual harassment often react passively, meaning that approaches primarily reliant on victim reporting are less likely to succeed. Given this, bystander intervention has emerged as a promising way to prevent sexual harassment and protect victims. Adopting the previous theoretical framework (Bowes-Sperry & O’Leary‐Kelly, 2005), this study aimed to investigate the decision-making process of bystanders responding to workplace sexual harassment, and to identify the relative frequencies of intervention types and influencing factors. 170 participants from various occupations in …

Chipping The Blue Wall: The Effect Of Dogs On Police Officer Receptivity To An Employee Assistance Program, Kenneth M. Quick

Dissertations, Theses, and Capstone Projects

There is substantial evidence that demonstrates the negative impact of stress on police officer mental health is increasing due in large part to perceived societal shifts in support for the police and trends in criminal justice reform efforts. While employee assistance programs (EAP) are the dominant mechanism for police agencies to address officer mental health, officers are reluctant to use them due to a combination of mental health stigma and organizational distrust. This dissertation studied police officer perceptions of an employee assistance program (EAP) and the effect of exposure to professionally trained dogs during an outreach session on indicators of …

Demands At Work: The Moderating Influence Of Motivation On The Relationship Between Challenge Demands And Employee Work Engagement, Lauren R. Dinnat

Doctoral Dissertations

Work engagement is a popular topic due to the positive outcomes linked to it. For example, engaged workers are shown to be more productive workers and better organizational citizens. The Job Demands-Resources (JD-R) Theory has been the most widely accepted explanatory model for work engagement due to its flexibility to be applied to all work environments. While the JD-R does not argue that motivation is fixed, it does not account for moment-to-moment changes in motivation. A state theory of motivation that examines how motivation may impact the relationships between demands and work engagement has yet to be examined. This study …

Exploring The Relationships Between Motivations, Beliefs, Emotions, And Behaviors In The Context Of Organizational Change Readiness, Sidney Taylor Thomas

Doctoral Dissertations

Organizational change is an inevitable and key feature of an organization’s lifecycle, especially in today’s constantly shifting technological, cultural, and corporate landscapes. However, organizations often struggle to adapt, and change initiatives rarely succeed. Because of this, organizational change readiness has become a popular area of study in the field of industrial-organization psychology. Change readiness in the organizational context has been redefined several times over the past four decades, with recent efforts focused on developing a comprehensive definition and corresponding instrument of measurement for the concept. Change readiness at the individual level is intended to evaluate the psychological state in which …

Understanding Ethical Leadership In Intelligence: Themes In Accountability, Self-Development, And Communication Among Cia Leaders, Caroline Walsh

Dissertations

This dissertation elucidates the concept of ethical leadership within the Central Intelligence Agency (CIA). Based on interviews with ten former senior-level officers from across different departments, the study analyzes how these leaders understand issues of accountability, self-development, and communication. The research also provides insights into their processes of sense-making and their methodologies for fostering ethical conduct amidst the complexities of intelligence operations.

Against the backdrop of the CIA's mission, structure, and norms, the study sheds light on the challenges and tensions inherent in the organization's operations. Through a thematic analysis of participant narratives, themes of moral cognition, personal values, and …

Facilitators And Barriers To Implementing Effective Interprofessional Education: A Mixed Methods Study Of Academic Health Institutions With Centralized Interprofessional Education Administrative Structures, Liliana Bronner

Theses & Dissertations

Interprofessional education (IPE) is pivotal in preparing future healthcare professionals for collaborative practice, yet its effective implementation remains challenging. The purpose of this mixed methods study of multiple academic health institution cases was to explore and understand how early and late IPE adopters perceive effective IPE implementation in academic health institutions. Combining frameworks for complex innovation implementation and curriculum development with surveys and interviews reveals the facilitators and barriers of effective IPE implementation. Consistent with the framework for complex innovation implementation, leadership and administrative support, resource allocation, logistical planning, and program evaluation emerged as key facilitators of effective IPE implementation. …

The Effects Of Communication Overaccommodation On Non-Native English-Speaking Employees In The U.S. Workplace, Elizabeth Curtis

Masters Theses & Specialist Projects

Communication overaccommodation (CO) takes the form of baby talk, speech mimicry, and overcommunication, and its effects on recipients have been studied in physician/patient relationships, civilian/police officer relationships, manager/employee relationships, and native and non-native speaker communications. This study focused on CO in non-hierarchical relationships between native English-speaking and non-native English-speaking employees in the U.S. workplace. I investigated the effects of CO on non-native English-speaking co-workers, regarding their feelings of exclusion and satisfaction with their job. I also investigated the potential moderation effect of English proficiency on non-native English-speaking employees’ feelings of being excluded. It was found that the level of English …

A Process Model Of Workplace Cyber Incivility Spillover, Cora Hurt

Masters Theses & Specialist Projects

Cyber incivility is a pervasive problem, affecting individuals not only while at work but also at home. It has been found to spillover to the home domain in the form of aggression and withdrawal, affecting the target and their partner, but the mechanism behind this association has not been examined. This study examines work-related affective rumination as a spillover mechanism between experienced cyber incivility and aggressive and withdrawn behaviors at home. I hypothesized that daily experienced cyber incivility will be positively associated with both aggressive behavior and withdrawn behavior at home, and work-related affective rumination will mediate this relationship. Using …