Industrial and Organizational Psychology Commons^™

Leadership Emergence: Is There A Dark Side To Leadership Claiming Behavior?, Haroon Pervez

Electronic Theses and Dissertations, 2020-2023

This study is framed in DeRue & Ashford's (2010) theory of Leadership Identity Construction which states that leadership emergence is a mutual-influence process that exists between individuals claiming leadership and the other members of the group granting leadership. Although this theory and subsequent research details how and in what ways leadership claiming behaviors can be made to emerge as a leader, the literature is relatively silent on how (or if) too much or too little claiming behaviors will affect follower's granting of leadership, and if a "sweet-spot" of leadership claiming behaviors exists where followers are most likely to grant leadership. …

Development And Validation Of A Counterproductive Work Behavior Situational Judgment Test With An Open-Ended Response Format: A Computerized Scoring Approach, Saba Tavoosi

Electronic Theses and Dissertations, 2020-2023

Due to the many detrimental effects of counterproductive work behavior (CWB), it is important to measure the construct accurately. Despite this, there are some limitations inherent to current CWB measures that are somewhat problematic, including that they contain items that do not apply to all jobs while missing items that are important for other jobs (Bowling & Gruys, 2010). The current study tackles these issues by drawing on the benefits associated with open-ended response situational judgment tests (SJTs), such as them having the potential for more insight from respondents (Finch et al., 2018), to develop an open-ended response CWB SJT. …

Examining The I In Team: The Relationship Between Narcissism And Team Decision-Making, Krisztina Szabo

Electronic Theses and Dissertations, 2020-2023

The study investigated the relationship between team-level narcissism, team processes, decision-making constructs, and outcomes. Specifically, the study aimed to examine the impact of team-level narcissism on information sharing and the mediating role of relationship conflict. The study also investigated the direct and indirect impact of team-level narcissism on team-level decision making constructs (i.e., staff validity, hierarchical sensitivity, and team informity) proposed by Hollenbeck et al. (1995). Lastly, it examined whether the core team-level decision-making constructs explained significant variance in team decision-making accuracy. The sample included 62 teams from SONA and Prolific samples. Evidence was found for the negative impact of …

The Dialectics Of Ambivalent Identification In The Supervisor-Subordinate Dyad, Barret Vermilion

Electronic Theses and Dissertations, 2020-2023

Ambivalent interpersonal relationships in organizations are known to have deleterious effects on employee health and wellbeing, work performance, counterproductive work behaviors, and more. However, little research has examined ambivalent relationships in the supervisor-subordinate dyad. In the present study, I contribute to the supervisor-subordinate literature by examining the interaction between abusive supervision and supervisor support. Furthermore, I extend past findings by investigating the mediating role of ambivalent supervisor identification, hypothesizing that support in an otherwise abusive supervisor relationship will lead to ambivalent supervisor identification and, consequently, negative health outcomes. Finally, I explore the role of dialectical thinking style, an Eastern mode …

Team Virtuality And Psychological Safety: An Experiment, Moses Rivera

Electronic Theses and Dissertations, 2020-2023

Working from home as part of a virtual team has become the status quo for many workers due to the COVID-19 pandemic. Moreover, modern organizations require teams skilled at complex problem-solving, innovation, and adaptability. Psychological safety enhances these skills, by means of fostering an environment in which team members can fully engage and learn. Given the theoretical possibility that team virtuality may dampen the development of team psychological safety, the present study empirically investigated relationship between these two constructs. A hypothesized model was tested, in which team virtuality has an indirect effect on team psychological safety, via intrateam perceived other-to-self …

The Effects Of Antecedents And Mediating Factors On Cybersecurity Protection Behavior, Ling Li, Li Xu, Wu He

Information Technology & Decision Sciences Faculty Publications

This paper identifies opportunities for potential theoretical and practical improvements in employees' awareness of cybersecurity and their motivational behavior to protect themselves and their organizations from cyberattacks using the protection motivation theory. In addition, it contributes to the literature by examining additional variables and mediators besides the core constructs of the Protection Motivation Model (PMT). This article uses empirical data and structural equation modeling to test the antecedents and mediators of employees' cybersecurity motivational behavior. The study offers theoretical and pragmatic guidance for cybersecurity programs. First, the model developed in this study can partially explain how people may change their …

Transdisciplinarity In Experience Design: A Global Survey Of Higher Ed Programs In Exd/Xd, Yvonne Houy

Creative Collaborations

In our age of ubiquitous devices and digital media it is the perceived value of the end-to-end experience that brings people to a place. Designing inspiring and emotionally engaging end-to-end experiences requires experts in a wide range of disciplines committed to an interdisciplinary collaboration that can arrive at transdisciplinary design - the sum becomes greater than its parts.

Civil engineering, hospitality, business, psychology, digital User Experience (UX) design, and experience data analysis need to be seamless integrated with the fine and performing arts and design fields:

• Architecture, interior, landscape and sound design actively engage the senses.

• Graphic and fine arts …

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Newcomer Adjustment And Affective Commitment: A Two-Wave Moderated Mediation Model, Shay Norris

Electronic Theses and Dissertations

As job and career changes continue to increase in the post-pandemic work environment, new employees are not staying in their roles long enough to identify with their organization, causing high turnover in the first few months of employment. To address these problems, there is increasing evidence that providing resources and support during the socialization process will increase employee commitment, retention, and organizational performance. I propose that an integrated theoretical framework combining Socialization Resources Theory (SRT) and Job Demands-Resources Theory (JD-R) is best suited to explain the relationship between newcomer adjustment and affective commitment. A moderated-mediation model is developed and tested …

Cross-Cultural Examination Of Vacation Policy On Employee Satisfaction And Happiness, Ketan D. Parekh

CMC Senior Theses

With the advent of technological advancement, entrepreneurship, and a higher emphasis on meritocracy, societies across the globe have experienced intense competition to outdo one another. This has pushed companies to place increased importance on worker productivity; large and small companies want to see their employees work harder, longer, and faster. With this increased demand for work, companies today are making sure they have suitable reward systems to ensure worker satisfaction and quality work production. However, what these reward systems look like and how they function contrast significantly across cultures, especially as it pertains to corporate leave policies. This thesis examines …

Personal Intelligence And Student Employees, Miah Munro

Honors Theses and Capstones

Personal intelligence involves the capacity of individuals to accurately reason about personality and personality-related information that is related to themselves and others (Mayer, 2008). One setting that may particularly benefit from research on personal intelligence is the workplace. To understand employees’ logic, Peters and colleagues (2021) employed a narrative evaluation tool adapted from Allen (2017) to assess the perceived sophistication employees’ use to describe an interaction they had with a difficult or challenging coworker. They found that judges could reliably detect variations in the sophistication employees used, and that it was related, r = .43, p < .001, to a measure of personal intelligence. Their results were intriguing, but more confidence regarding their findings could be added through replication and extension of the work. Previous findings were replicated, which makes for a more compelling case that personal intelligence is detectable in employees and is related to what we think of as personal intelligence. Understanding personal intelligence in the workplace can enhance the capabilities of the human resource professionals to select personnel, which will ultimately improve their hiring process.

Personality And Organizational Justice Effects On Counterproductive Work Behavior, Alec C. Drabish

Browse all Theses and Dissertations

Counterproductive work behavior (CWB) costs U.S. organizations billions annually (e.g., Bennett & Robinson, 2000). Any behavior that goes against the goals of an organization and is intended to harm either the organization or its members can fit the definition of CWB. To properly address these problems an accurate understanding of CWB and its’ determinants is necessary. Employee perceptions of fairness (organizational justice) is linked to CWB because employees reciprocate unfair treatment with CWB (e.g., Shaw et al., 2003), and the personality traits honesty-humility and self-control are also strong determinants of CWB because high levels of these traits will suppress the …

Word Superiority Effects In Dyslexics, Sarah A. Sinclair-Amend

Browse all Theses and Dissertations

Distorting the word superiority effect with intraword spacing was used to investigate the processing difference in single-word reading for dyslexics and controls. Perfetti’s Reading model suggests that dyslexics would have reduced processing capacity with intraword spacing. Results from a Covid-modified experimental protocol generally did not support the hypothesis. There was poor differentiation between groups in the word capacity coefficient. Response time by itself was also not informative. However, dyslexics had reduced accuracy in distractor identification across intraword spacings due to the lack of retention in phonological working memory or attention in central executive deficit (Alt, Fox, Levy, et al., 2022; …

The Mediating Effect Of Surface Acting On Mistreatment-Exhaustion And Mistreatment-Sabotage Relationships, Jiani Fan

Honors Undergraduate Theses

Although ample research has been conducted to explore employee emotional labor and customer incivility at the workplace, there is limited literature examining the role of surface acting in the stressor-strain relationships associated with customer incivility. The current study focuses on the mediating effect of surface acting between customer mistreatment-emotional exhaustion and customer mistreatment-service sabotage relationships. Based on several theoretical models regarding mental and emotional resources, including the Conservation of Resources Theory and Ego Depletion Theory, it is hypothesized that a significant mediating effect of surface acting can be identified in the customer mistreatment-emotional exhaustion and customer mistreatment-service sabotage relationships. A …

The Social Cognitive Model Of Leadership Perceptions: Proposing A Dynamic, Integrated Theory Of Leadership Identification And Appraisal, Leah Howard, Justin Travis

University of South Carolina Upstate Student Research Journal

This paper is an exploration of the relationships between the stereotype content model, implicit leadership theory, and leadership behavior theory with a focus on illuminating the elements held in common by these three theories and identifying the positive implications of integrating these theories into an inclusive social cognitive model for future leadership research.

After briefly summarizing the three focal theories, we highlight the correspondence between them. We then establish the importance of organizing these theories into a comprehensive model which can be used to understand and explain leadership from a cohesive, multidimensional approach. In proposing such a theoretical model, we …

The Challenge-Hindrance Model Of Stress And Its Intersections With The Conservation Of Resources Theory, Divya A. Srijay, Justin Travis Dr.

University of South Carolina Upstate Student Research Journal

This paper briefly summarizes the challenge-hindrance model of stress (CHM) through its basis in the transactional theory of stress, and it integrates modern theories of stress found in social psychology and management literature. In doing so, we provide a content map/process model to guide future research that can contribute to the creation of a more effective measure of the secondary appraisals of stressors.

Although psychometric and related statistical concerns regarding extant measures have been noted and discussed in the literature, our hope is that the proposed model may aid in the conceptualization of the nomological network of the stress process …

Stress And Its Interventions In Undergraduate College Students During Covid-19, Katie A. Jones

Graduate Theses/Dissertations

Though stress in postsecondary education is a highly researched topic, the emergence of the COVID-19 pandemic has created many new questions that require answers. It is important to connect total perceived stress in undergraduate students with academic, COVID-19, and distance-learning factors and examine the effectiveness of interventions on stress and anxiety during the pandemic. This research determines the efficacy of mindfulness stress interventions (cognitive-behavioral, guided meditation, and music) for individual differences in stress, self- efficacy, and anxiety and links these variables to performance. This study measures levels of different types of stress (total perceived, distance-learning, academic, and COVID-19) for undergraduate …

Using Agile Principles To Implement Workplace Diversity, Equity, And Inclusion Best Practices, Jennifer Bernardez

CMC Senior Theses

Companies understand the importance of diversity, equity, and inclusion (DEI) in the workplace and are willing to invest to achieve successful DEI results. Unfortunately, the results of these efforts have been inconsistent at best. Over the last twenty years, companies have successfully applied Agile principles to to achieve successful project management results. This paper describes how to apply Agile principles to DEI initiatives. Additionally, a practical model for achieving DEI results in the areas of hiring, onboarding, employee retention, and assessment, has been developed and is presented. Application of this innovative model will help companies achieve desired results from investments …

Employee Satisfaction And Perceptions Of Organizational Leadership Accountability, Caroline M. Clancy

All Graduate Theses, Dissertations, and Other Capstone Projects

Leadership can truly make or break an organization with regard to virtually every work-related outcome. So, what characterizes an effective leader? Research suggests that leaders who embody organizational values and are held to same standards as their subordinates are related to optimal organizational outcomes. These values and standards start with an organization’s accountability practices. We hypothesize that perceptions of accountability will demonstrate a positive relationship with job satisfaction (H1) and a negative relationship with turnover intentions (H2). Additionally, communication will moderate the relationship discussed in our first hypothesis (H3). Finally, communication will moderate the relationship discussed in our second hypothesis …

The Effects Of Transformational Leadership On Sales Performance In A Multilevel Marketing Organization, Alexander Techy

All Graduate Theses, Dissertations, and Other Capstone Projects

Despite the rapid growth of multilevel marketing (MLM), there is little research that examines distributor performance in this unique organizational setting. The present study focused on the relationships between individual distributors and the people who recruited them into the organization (i.e., their sponsors). Given the unique structure of MLM organizations and the importance of sponsor-recruit relationships, it has previously been proposed that sponsors should employ a transformational leadership style. This study investigated transformational leadership as a predictor of performance, which was defined using both objective and subjective measures. Participants were 479 distributors at an MLM organization who were instructed to …

Lessons From Psychology For Law Practice Management, Peter G. Glenn

Dickinson Law Review (2017-Present)

No abstract provided.

Adverse Work Experiences And The Impact On Workplace Psychological Well Being, Workplace Psychological Distress, Employee Engagement, Turnover Intention, And Work State Conscientiousness, Nicole J. Dekay

Industrial-Organizational Psychology Dissertations

Workplaces work to reduce severe safety issues and highly stressful events, yet limited focus has been put on the chronic traumatic experiences and everyday psychological stressors that people experience in workplaces. This dissertation will add to existing work design literature by studying how the presence of Adverse Work Experiences, both acute and chronic, at a variety of workplaces, impact mental health both in terms of Workplace Psychological Distress and Workplace Psychological Wellbeing which in turn can affect turnover, engagement, and work conscientiousness. Results indicated adverse work experiences were significantly related to higher psychological distress, lower psychological wellbeing, higher turnover intention, …

A Quantitative Comparison Of Employee Engagement Antecedents, Kirby White

Industrial-Organizational Psychology Dissertations

Practitioners and academics are keenly interested in employee engagement due to its relationship to beneficial outcomes such as employee health, tenure, job performance, company profit, and more. However, most engagement research is siloed into one of three theoretical frameworks, leading to conflicting evidence and strategic implications for effectively fostering more engagement. This study investigated the redundancy and incremental validity of each theory by analyzing multiple responses from a robust sample of working adults. The sample includes more than 160,000 participants who are performing any job function at one of more than 60 global enterprise companies and across over 20 industries. …

“Intended Between A Man And A Woman”: Examining The Lgbtq Campus Climate Of A Non-Affirming Free Methodist University, Justin Cospito

Industrial-Organizational Psychology Dissertations

Objective: The purpose of this is research is to further LGBTQ-related research in the education space by examining the LGBTQ college campus climate of Seattle Pacific University (SPU), a non-affirming religiously affiliated university and Denominational Institution of the Free Methodist Church. SPU has recently come into the national spotlight for its non-affirming stance on LGBTQ issues, specifically its controversial hiring policy banning employees from having sexual intercourse with the same gender. This study hypothesizes that perceptions of the LGBTQ climate at SPU will be related to campus satisfaction for students who identify as sexual minorities as well as sexual majorities. …

Perpetrator Workplace Aggression: Development Of A Perpetrator Aggression Scale (Pas), Md Rashedul Islam

Browse all Theses and Dissertations

Perpetrator workplace aggression has always been considered as a uni-dimensional construct from the uni-dimensional perspective. The most popular and widely used scale, interpersonal deviance scale (IDS; Bennett & Robinson, 2000), to assess perpetrator workplace aggression has only seven items (i.e., seven content areas), which lacks a high level of content-related and construct-related validity. Recently, researchers have suggested that perpetrator workplace aggression may be a construct with a general factor at the top (Sackett & DeVore, 2001); however, this general factor can be less clear for a more complex model (Marcus et al., 2016). Using three samples (N = 271, 337, …

User Interface Design For Supervisory Control Of Multiple Manned And Unmanned Air Vehicles, Taleri Lynn Hammack

Browse all Theses and Dissertations

This dissertation research will cover lessons learned from the three-year, iterative design and evaluation of TECUMSA (Tasking and Execution of Collaborative Unmanned and Manned Systems with Autonomy). TECUMSA is a graphical user interface and autonomous tool suite that enables a single operator (e.g., an Air Mission Commander) to team with autonomous capabilities (e.g., route planning, aircraft task allocation) to effectively command and control multiple manned and unmanned aircraft in a contested battlespace. The user/AMC was responsible for accomplishing a series of reconnaissance, surveillance, and threat neutralization tasks in a hostile and dynamic simulated battlespace. The main challenges in this problem …

Barriers To Technology Adoption In The Water Treatment Industry, Ian Adams

Williams Honors College, Honors Research Projects

This honors project focuses on barriers to technology adoption in the drinking water treatment industry. The scope of this project considers these barriers as they relate to general technology and with a specific focus on artificial intelligence (AI) and digital twins. To better understand these barriers, prior research and case studies are analyzed. The case studies include reports provided by Fontus Blue, a water treatment software provider based in Akron, Ohio. The case studies exhibit the benefits and challenges of integrating new technology, including AI systems. With the context of these case studies in mind, a survey was distributed to …

Addressing Sexual Harassment (Sh) At Work: Examining The Role Of Social Identity On Observer Intervention Behavior, Tisnue Jean-Baptiste

Electronic Theses and Dissertations, 2020-2023

Sexual Harassment (SH) has been a prevalent issue within the workplace. Observer behavior is when employees are trained to identify and intervene in situations of SH. The traditional SH framework has focused on the legal compliance of employees rather than appealing to their moral reasoning. Furthermore, in most SH training typically depicts an SH situation with a white man who identifies as heterosexual as the perpetrator and a white woman as the victim. The Sex-Based Harassment (SBH) framework aims to address various intersections of racial, sexual, and gender identity within the context of SH. The current study examined the role …

Zombie At Work (Aggressive) Zombie At Home: The Relationship Between Work Boredom And Romantic Partner Undermining And Disengagement, Kenzie Dye

Electronic Theses and Dissertations, 2020-2023

Work boredom is an understudied topic within Industrial/Organizational psychology, and studies have yet to examine work boredom in the context of the work-nonwork interface. The present study reviewed the current work boredom literature and then examined two pathways by which boredom may be related to employees' behavior at home. It proposed that negative affect, in the form of frustration, is a link between work boredom and undermining behaviors toward one's romantic partner. The cognitive pathway connecting work boredom with romantic partner disengagement, was proposed to be affective rumination. These pathways were expected to be buffered with a high work-nonwork segmentation …

Worker Experience A Year Into Covid: Job Demands And Resources In The Philippines, Emerald Jay D. Ilac, Jaimee Felice Caringal-Go, Ma Tonirose De Guzman Mactal, Mendiola Teng-Calleja

Psychology Department Faculty Publications

This study aimed to examine the positive and negative job characteristics that impact employees’ working experience in a country located in the Global South during the COVID-19 pandemic using the job demands and resources (JDR) theory as a framework. Data collection happened approximately one year after the onset of the COVID-19 pandemic in the Philippines. Data came from a qualitative online survey of 122 workers which was then subjected to thematic analysis. For both demands and resources, four superordinate themes emerged: intrapersonal, interpersonal, work or task-related, and organization- related. Intrapersonal job demands included health and safety, and the complexity of …

The Correlation Between Work Empowerment And The Ownership Of Feminist Beliefs In Working College Women, Taylor Marino

Williams Honors College, Honors Research Projects

The correlation between work empowerment and attitudes of feminism in people who identify as women while simultaneously working and attending college has not previously been assessed. The aim of this study is to identify what relationship, if any, exists between these constructs. The scales utilized will be the work empowerment scale developed by Spreitzer (1995) and the FEM scale developed by Smith, Ferree, and Miller (1975). Based on previous literature, it can be hypothesized that greater feminist attitudes will be correlated with higher levels of work empowerment.