Industrial and Organizational Psychology Commons^™

“Part Of Something Larger Than Myself”: Lessons Learned From A Multidisciplinary, Multicultural, And Multilingual International Research Team Of Academic Women, Kristina S. Brown, Tricia M. Farwell, Sara Bender, Alpha A. Martinez-Suarez, Stefani Boutelier, Agata A. Lambrechts, Iwona Leonowicz-Bukała, Pipiet Larasatie

All Faculty Scholarship for the College of the Sciences

Bringing our collective experiences of past collaborations through a virtual connection, we created an international research team of 16 multidiscipline, multicultural, and multilingual academic women called “COVID GAP” (Gendered Academic Productivity) to explore the ongoing challenges and effects of COVID-19. Identifying as insider researchers, we engaged in a two-phase, primarily qualitative research project to better understand the lived experiences of academics during the pandemic. Our past individual experiences with cooperative research informed our roles and responsibilities and how we organized and communicated. This article is a reflection of how COVID GAP has refined our collaborative process in response to an …

Diversity And Inclusion Climates, Megan Paul

Umbrella Summaries

What are diversity and inclusion climates?

Diversity climate and inclusion climate are separate but related concepts, and there are various definitions of each. For the purposes of this review, diversity climate refers to “employees’ shared perceptions that an employer utilizes fair personnel practices and socially integrates underrepresented employees into the work environment” (McKay et al., 2008, p. 350). Inclusion climate goes one step farther to value and leverage diversity, such that “individuals of all backgrounds—not just members of historically powerful identity groups—are fairly treated, valued for who they are, and included in core decision making” (Nishii, 2013, p. 1754). A …

Technology, Case Practice, And Turnover: Early Findings From Virginia, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Listening sessions conducted by Virginia Department of Social Services (VDSS) staff with child welfare staff across the state and exit survey results from the 120 local departments of social services (LDSS) found that the biggest complaint among caseworkers, particularly those leaving their jobs, was the lack of technological supports and flexibility to help them complete administrative tasks more quickly. VDSS, in partnership with the Quality Improvement Center for Workforce Development (QICWD), designed a multi-phase case-supportive technology intervention to help child welfare caseworkers complete their case notes and other administrative tasks required as part of their job. The goals of the …

Untapped Potential For Child Welfare Administrative Data, Dana Hollinshead

QIC-Takes

Although a lot of data are captured through child welfare management information systems, there is much we still need to learn about the experiences of children and families involved in child protective services, and especially why some fare better than others. This is especially true with respect to dynamics that may influence caseworkers’ decisions, actions, and case outcomes. For example, are there certain caseworkers or service providers who are more effective in engaging families? Is there something about the type or dosage of services that makes a difference? Which workers or supervisory units are more likely to place a child …

Worker Turnover Is A Persistent Child Welfare Challenge--So Is Measuring It, Megan Paul, Courtney Harrison, Jonathan Litt, Michelle Graef

QIC-Takes

Turnover and other workforce challenges for child welfare professionals have been the subject of attention for many years. Consider this statement from a study published by the Children’s Bureau in 1960, “Turnover of staff in social agencies has been a serious concern of agency administrators for at least the past 10 years. Repeatedly, at conferences and in the professional journals, the complaint has been heard that staff turnover (1) handicaps the agency in its efforts to provide effective social services for clients; (2) is costly and unproductively time consuming; and (3) is responsible for the weary cycle of recruitmentemployment-orientation-production-resignation …” …

Supervision In A Virtual Workplace, Cynthia F. Parry

QIC-Takes

Some agencies have increased their use of telework due to office closures, a desire to decrease their carbon footprint, or because of the pandemic. This can add stress on supervisors as they have to manage staff virtually. Remote supervision requires changes in communication (both styles and tools) which can result in staff feeling micromanaged or neglected. Navigating these and other issues have been difficult for many child welfare agencies. The QIC-WD sites, like other child welfare agencies around the country, pivoted to virtual supervision quickly due to the pandemic. Most supervisors were unprepared for managing a virtual workforce and are …

Chapter 1: Organizational Climate Change: Diversity, Equity, Inclusion, And Belonging, Abeni El-Amin Ph.D.

Management Faculty Publications

Increasing knowledge and understanding of diversity and inclusion is a continuous process. Appropriately, the organizational chief diversity officer (CDO) provides leadership by implementing strategic business and planning process solutions. The CDO’s role presents a unique opportunity for organizations to support the CDO with an onboarding and mentoring framework. Additionally, the role of the chief diversity officer is to mitigate workplace stress. Further, the impact of industrial and organizational psychology on cultural assimilation practices in the workforce improves the understanding of behavioral factors of group dynamics. As a result, group dynamics impact diversity and inclusion initiatives. Provided are recommendations to support …

The Effect Of Fractal Dimensionality On Behavioral Judgments Of Built Environments, William Andrew Stalker

Browse all Theses and Dissertations

This research examines the effects of fractal dimensionality on ratings of beauty, relaxation, and interest, when these patterns are incorporated in a built space. Previous findings suggest that fractal patterns can be used to mimic the beneficial psychological and physiological effects that arise from viewing nature. This research focuses on studying the impact of fractal patterns when presented within urban environments. The findings here are primarily consistent with previous research. Medium D patterns are preferred over the other pattern complexities. Low D patterns are consistently rated as more relaxing. High D patterns are rated as being more interesting over low …

Addressing Work-Related Traumatic Stress Nebraska - Theory Of Change, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Several workforce challenges were discussed as opportunities for intervention during the needs assessment process conducted partnership with the Nebraska Department of Children and Family Services’ (DCFS) to address child welfare workforce turnover. Through a series of steps and causal links, a theory of change provides a roadmap to address the root causes of an identified workforce problem and describes how and why changes are expected to lead to the desired outcomes. Ultimately, two theories of change were developed to step through the “if, then” logic:

1. building resiliency skills within child welfare workers and supervisors; and
2. implementing a debriefing protocol focused …

Organizational Change Process Milwaukee - Theory Of Change, Quality Improvement Center For Workforce Development

Other QIC-WD Products

Through a series of steps and causal links, a theory of change provides a roadmap to address the root causes of an identified workforce problem and describes how and why changes are expected to lead to the desired outcomes. In Milwaukee, the theory of change was driven by the results of the Organizational Social Context (OSC) Measure administered during the needs assessment process. More specifically, the OSC showed that there were several aspects of both culture and climate that were in need of improvement, including 1) a hierarchical and rigid decision-making structure, 2) high role conflict and change resistance within …

A Re-Evaluation Of Stuart's Police Officer Stigma Scale, Zachery D. Burzee

Honors Undergraduate Theses

Stigma about mental illness is often identified as one of the most prominent obstacles to seeking mental health services. This seems to be particularly true among first responders. Unfortunately, the research regarding stigma in first responders is lacking. This may be due, in part, to the absence of appropriate measurement tools to allow such research. Stuart’s Police Officer Stigma Scale (POSS) has recently been developed to address this issue, but its psychometric properties have gone largely untested. Therefore, this study sought to identify the underlying factor structure and internal consistency of the POSS. This paper used a sample of one …

Where Virtual Well-Being Becomes Reality, Colleen M. Reilly

Electronic Theses and Dissertations

Strategies to mitigate the spread of COVID-19, specifically quarantine and social distancing protocols, have exposed a troubling paradox: mandated isolation meant to save lives has inadvertently contributed to a decline in America’s well-being. Prolonged isolation due to more remote work and decentralized workplaces has been associated with widespread loneliness and diminished physical and mental health, with effects compounded by limited face-to-face access to social support systems. While remote communication technologies (e.g., video chat) can connect individuals with colleagues and social networks, remote technologies might have limited effectiveness in business and social contexts. This study uses Roger’s Diffusion of Innovation Theory …

Emotion And Judgment In Young Women Of A Society In Transition, Maura A. E. Pilotti, Khadija El Alaoui

International Journal of Transpersonal Studies

The present study asked whether emotional responses to narratives of moral transgressions are shaped by the reader’s assumed relationship with the injured party (i.e., oneself, familiar other, and unfamiliar other). Its goal was to test a cultural, religious, and individualistic account of such responses in young females of a traditional society in transition towards a sustainable integration into the global economy. To this end, female college students from the Kingdom of Saudi Arabia were asked to identify their emotional reaction to each of several moral transgressions, report its intensity and then judge the severity of the transgression. In agreement with …

Think Outside And Inside The Box:The Role Of Dual-Pathway Divergent Thinking In Creative Idea Generation, David Peterson, Marshall Pattie

Department of Business Management - Faculty Scholarship

The Dual Pathway to Creativity Model theorizes that creative performance arises from cognitive flexibility, persistence, or a combination of the two. Existing research has only examined these pathways independently, limiting our understanding of the model and of how people generate ideas. We extend the DPCM model by predicting that creative output arises from the generation of response sets containing both highly related (persistence pathway) and unrelated (flexibility) ideas, an idea generation strategy we call Dual Pathway Divergent Thinking (DPDT). In a study of 147 subjects, we propose a serial mediation model: people higher in Openness to Ideas use DPDT as …

Examining Gender Differences In Academia Within A Pandemic: Exploring The Relationship Among Social Comparisons, Emotional Demands, And Not Saying No, Mia Kendrick

Mahurin Honors College Capstone Experience/Thesis Projects

The COVID-19 pandemic has had an evident impact on the workforce. Pandemicrelated job demands have been linked with an increase of emotional exhaustion (Barello et al., 2020) and burnout in healthcare workers (Cotel et al., 2021). Research suggests emotional demands and social comparison are associated with emotional exhaustion (Geisler et al., 2019; Tuxford & Bradley, 2015; Fischer, 2009; Buunk, et al., 2001). Furthermore, emotional exhaustion may be facilitated by not saying no to extra work demands. The relationship between social comparison behaviors, emotional demands, and not saying no may be different for male and female employees. Integrating the job demands-resources …

Indirect Effects Of Social Stressors, Emotional Labor, And Voice Facets On Attitudinal And Behavioral Outcomes Through Burnout, Maria Alejandra Flores Espina

Browse all Theses and Dissertations

Though researchers have found that burnout results in lower performance and can lead to employee turnover, this research has mainly examined main effects. It is important to study both additional antecedents and outcomes of burnout to better understand how to recognize burnout symptoms early, why they are occurring, and how to mitigate burnout. Also, it is important to examine underlying mechanisms and moderating effects between antecedents of burnout, burnout, and attitudinal and behavioral outcomes. I examined indirect effects of customer-related social stressors and emotional labor on job attitudes and withdrawal behaviors through burnout and moderation effects of voice perceptions on …

Turning Teams Of Champions Into Championship Teams: A Thematic Analysis Of Identity Entrepreneurship In College Football, Marlee Johnson

Honors Program Theses

Identity entrepreneurship, a leader’s active construction of a shared team identity, has become a pertinent research topic in sports leadership (Slater et al., 2015; Steffens et al., 2018) In line with social identity theory and the social identity approach to sports, recent research suggests that identity entrepreneurship is how leaders have the capacity to turn “teams of champions into championship teams” (Fransen, et al., 2015b, p. 98; Rees et al. 2015). This study was conducted to examine the difference in how the head coach of a championship team and the head coach of a non-championship team constructed social identity over …

Exploring The Role Of Work Orientation And Parental Influence On The Presence Of A Calling In College Students; Implications For Academic Motivation And Satisfaction, Keith Lavine, Philip Blankenship

Psychology Department Faculty Articles

Over the last several decades, there have been numerous studies of both workers and college students who have a calling to a particular line of work. Many positive outcomes have been associated with the presence of a calling, but still much is unknown about both predictors and antecedents of having a calling. This pair of studies explored the extent to which college students' work orientation and parental influence (parents' work orientation and parental pressure) relates to students' presence of a calling, and how, in turn, all of these factors play a role in students' autonomous motivation, satisfaction, and commitment to …

Break The No Lunch Break Habit, Mayleen Gonzalez

Honors Undergraduate Theses

A plethora of extant research focuses on the positive outcomes of recovering from the workday. However, since the COVID-19 pandemic, there has been more of a focus on how employees can recover during the workday as individuals are regularly experiencing pressure from the workplace. This thesis explicitly explores the relationship between various lunch break habits (e.g., eating during one's lunch break, not eating during one's lunch break, multitasking during one's lunch break) and psychological wellbeing, physiological strain, and counterproductive work behaviors (CWB). To add to the current research, the impact of ego depletion on the relationship is also studied. A …

A Primer On The Human Readiness Level Scale (Ansi/Hfes 400-2021), Kelly Steelman, Holly Handley, Katie Plant (Ed.), Gesa Praetorius (Ed.)

Engineering Management & Systems Engineering Faculty Publications

"The Human Readiness Level (HRL) Scale is a simple 9-level scale for evaluating, tracking, and communicating the readiness of a technology for safe and effective human use. It is modeled after the well-established Technology Readiness Level (TRL) framework that is used throughout the government and industry to communicate the maturity of a technology and to support decision making about technology acquisition. Here we (1) introduce the ANSI/HFES 400-2021 Standard that defines the HRL scale and (2) provide concrete examples of evaluation activities to support the application of HRLs in the development of automated driving systems."

Care To Walk In My Shoes? Repairing Trust After Violations Of Benevolence, Luke Aaron Langlinais

Graduate Theses, Dissertations, and Problem Reports (ETD)

This dissertation examines how perceived perspective taking relates to trust repair, specifically in the context of a benevolence-based violation. I draw on perspective taking theory, attribution theory, and the integrative model of organizational trust to explore a model of interpersonal trust repair. The extant literature on trust repair primarily focuses on violations of ability and integrity, leaving the third dimension of trustworthiness, benevolence, largely unexplored. Yet, research suggests as many as 96% of workplace employees have been victims of benevolence-based offenses, such as disrespect, condescension, or degradation. The present research expands the theoretical bounds of the extant trust repair literature …

Can Feeling Like An Imposter Be Favorable? A Qualitative Study On The Role Of Appraisal In Harnessing The Imposter Phenomenon For Growth, Emily Hill

Electronic Theses and Dissertations, 2020-2023

The imposter phenomenon is a psychological experience characterized by feelings of self-doubt and personal incompetence that persist despite evidence of achievement and success. Employees with these imposter-like thoughts feel as if they ended up in notable roles and positions not because of merit, but from oversight or luck. Research and popular press articles have portrayed the imposter phenomenon as a negative experience, bringing costs to the individual's well-being and work life. Yet, recent research has revealed that perhaps a favorable trajectory to the imposter experience might exist. To address this question, participants were identified and interviewed using a two-phase, sequential …

An Examination Of Gender-Based Differences In Perceptions Of Supervisor Support, Ann Schlotzhauer

Electronic Theses and Dissertations, 2020-2023

Perceived supervisor support and particularly emotional support possess conceptual overlap with stereotypes of femininity. The present study extends understanding of perceived supervisor support by applying the agency and communality framework of gender stereotypes and role congruity theory. This study employed a vignette research design to examine differential ratings of male and female supervisors who were depicted engaging in (a) no support, (b) instrumental support, (c) emotional support, or (d) instrumental and emotional support. Results suggest that supportive supervision is indeed viewed as feminine in nature. Further, findings suggest that female supervisors engaging in emotional support behaviors are preferred over equivalently …

Killing Two Birds With One Stone: An Examination Of The Role Of Three-Dimensional Energy In The Relationship Between Health Behaviors And Job Performance., Nina Steigerwald

Electronic Theses and Dissertations, 2020-2023

The positive effects of health behaviors on job performance have been reported. Specifically, there is evidence to suggest that getting adequate quantity and quality sleep, staying physically active, and following a nutritious diet, are linked to enhanced functioning and work-related outcomes. Although some studies have examined the role of energy in relation to health behaviors and performance, research looking at energy as an underlying mechanism in the health behaviors – performance link is both scarce and fragmented. The present study examines the role of energy as a potential mediator, devoting particular attention to its emotional, mental, and physical component. Using …

The Development And Validation Of Implicit Measures For Power Motivation, Timothy Luke T. Amadore

Graduate Theses/Dissertations

Power motivation has been operationalized and explicitly measured both as a global and a multi-dimensional construct. However, implicit measures have focused on evaluating power motivation as a unidimensional construct. Thus, it is worth evaluating whether an implicit measure of power motivation can also measure power motivation as three distinct constructs – Dominance, Prestige, and Leadership (Social) motivation. This study used Implicit Association Test (IAT) measures to develop implicit measures for power motivation both as a global and multi-dimensional construct. A multitrait-multimethod design was used to examine the construct validity evidence for the new measures. Confirmatory Factor Analyses provided moderate evidence …

Evaluating The Effectiveness Of Self-Compassion Training With Disability Support Staff, Jessica M. Venegoni

Graduate Theses/Dissertations

The current study sought to evaluate the effectiveness of self-compassion training with disability support staff concurrently completing their college education for career advancement. The intervention was guided by a combined Acceptance and Commitment Therapy (ACT) and Self-Compassion training framework. The ACT Matrix was utilized within the study prior to intervention to determine values within self-compassion and to identify three behaviors to target within the weekly self-compassion training, and daily behavior report (Polk and Schoendorf, 2014). During the intervention phase, daily reported self-compassion behaviors and weekly reported self-compassion scores were collected (Neff, 2003a; Belisle et al., 2022), as well as their …

The Influence Of Psychological Safety On Leadership Attitudes And Beliefs In College Students, Ján Koperniech

Graduate Theses/Dissertations

The goal of the present study is to examine whether there is a link between experiences of psychological safety and certain beliefs and attitudes college students have about organizational leadership. While the locus of most of the research on psychological safety is the workplace, this study examines the effects of psychological safety in three environments: home, school, and work. One-hundred and ninety-nine psychology students reported their experiences and attitudes by completing an online survey. The results showed no significant relationship between psychological safety and systemic and hierarchical beliefs about leadership. The findings, as well as recommendations for future research, are …

Lessons From Psychology For Law Practice Management, Peter Glenn

Faculty Scholarly Works

No abstract provided.

Using Metaperceptions To Evaluate Conscientiousness And Predict Gpa, Montana R. Woolley

Browse all Theses and Dissertations

Personality measures have been used for decades to predict many important workplace outcomes, however, the literature reveals weak predictive validities (Barrick et al., 2001; Morgeson et al., 2007). This study investigates metaperceptions, or an individual’s belief about how others perceive them (Laing et al., 1966), to determine if they are a more effective predictor of behavioral outcomes than the typical self-report measures used today. Metaperceptions capture a different perspective than classic self-reports and other-reports, and therefore may measure a different source of construct relevant variance. Using a student sample (N = 181), we tested three main hypotheses: (1) combining self-ratings, …

Using Survival Analysis Techniques To Examine The Relationship Between Personality Facets And Employee Turnover, Devon Kinsey

West Chester University Master’s Theses

Employee turnover continues to have severe monetary, time, performance, and human capital implications for organizations. Due to these implications, multiple areas of research have examined the possible predictors of employee turnover, such as personality factors and the narrow facets that comprise those factors. This study examines the facet-level scores of the conscientiousness and openness to experience factors as predictors of employee turnover using data from the ETS® WorkFORCE™ Assessment for Job Fit (Naemi et al., 2014), an assessment based on the Five Factor Model (FMM) of personality. Survival analysis techniques were used in addition to logistic regression analysis when …