Industrial and Organizational Psychology Commons^™

In The Eye Of The Beholder: A Daily Diary Investigation Of Appraisals Of Illegitimate Tasks, Danielle Robyn Wald

Dissertations, Theses, and Capstone Projects

Traditional research on illegitimate tasks has focused on two dimensions, unreasonable tasks and unnecessary tasks, and has assumed that threat appraisal is the underlying mechanism explaining their effects. This study introduced a revised three-dimensional framework of illegitimate tasks that consists of promoting unreasonable tasks, demoting unreasonable tasks, and unnecessary tasks. Further, it explored the differential relationships of each dimension of illegitimate tasks with three outcomes: emotional exhaustion, organization-based self-esteem (OBSE), and psychological empowerment. Furthermore, it proposed that among the three appraisals, challenge appraisal is the strongest mediator between promoting unreasonable tasks and outcomes, threat appraisal is the strongest mediator between …

The Impact Of Personal Resources, Job Resources And Job Demands On Nurse Engagement, Michael J. Kern

Dissertations, Theses, and Capstone Projects

In today’s VUCA (Volatile, Complex, Uncertain, and Ambiguous) world, the more we understand about how individual differences interact with the work environment to impact employee engagement the greater our chances are of making changes to lead to positive work outcomes regardless of the profession. There is no profession better suited for this type of investigation than that of nursing. Previous research has shown that more highly engaged nurses are able to provide better care and thus increase the chances of a more favorable outcome. There are many factors that can impact work engagement and one accepted model that helps to …

Examining The Buffering Effect Of Mindfulness On The Relationship Between Stress And Ethical Decision Making, Irina Kuzmich

Dissertations, Theses, and Capstone Projects

Poor ethical decision making is an issue in many modern-day organizations. Academic research and the popular press have shown that failures in ethical decision making have resulted in harm to organizations, their employees, and the societies in which they exist. While there is much research into what may impact ethical decision making, this paper examined the effects of two understudied factors, stress and mindfulness, within a self-regulatory framework. A 2x2 experimental design with undergraduate student participants was used in which each participant was randomly assigned to a mindfulness training condition and a stress condition. Trait mindfulness was also measured as …

How Useful Do You Think This Diversity Training Is? The Impact Of Training Type And Individual Differences On Pre-Training Perceived Utility Of Diversity Training, Nicolette A. Rainone

Dissertations, Theses, and Capstone Projects

The effectiveness of diversity training has been debated by researchers, practitioners, and policy makers. This debate illustrates the varied perceptions regarding the utility of diversity training and suggests that many trainees enter these programs with the expectation that they are not useful. Uncovering the drivers of pre-training perceptions of utility will provide a deeper understanding of employee buy-in to such initiatives. It would also allow researchers and practitioners to unpack a key element of the training context to inform the design and delivery of diversity training programs. I examined diversity training type (i.e., whether the training is awareness-based, skills-based, or …

Student Engagement And Learning Approaches During Covid-19: The Role Of Study Resources, Burnout Risk, And Student Leader–Member Exchange As Psychological Conditions, Melissa Reynell Van Der Ross, Chantal Olckers, Pieter Schaap

Higher Learning Research Communications

Objectives: The primary objective of this study was to explore the interplay of psychological conditions that influenced personal engagement among university students. As a theoretical lens through which to investigate this, the study used the job demands-resources model, the study demands-resources model, and the leader–member exchange theory. This study further aimed to explore outcomes that supported students in becoming lifelong learners (i.e., deep-learning approach).

Method: Participants were undergraduate students registered at a South African university. We used a purposive, non-probability sampling strategy and employed a cross-sectional survey research design. This study used Mplus version 8.6 for the statistical analyses.

Results: …

Managing One’S Anxiety When Work Narratives Misalign, Shannon Eric Ford, Shannon Ford

Industrial-Organizational Psychology Dissertations

Humans use personal narratives to bring a sense of order and stability to life situations; especially when events are experienced as negative or threatening. As an employee encounters a workplace event that does not align with their understanding of the organization, termed a metaleptic moment, typical emotional reactions can include disengagement, tolerance, or resistance, or a non-emotional response of engagement. Family systems theory proposes that individuals who possess higher levels of differentiation have the ability to better manage the narrative crash. In this study, participants in the experimental group were given a 10-minute differentiation induction that would, when compared with …

Listening To Neurodiverse Voices In The Workplace, Lewis Burton, Vicki Carss, Ricardo Twumasi

Ought: The Journal of Autistic Culture

Neurodivergent individuals face many challenges in the workplace, job application process, recruitment process and in the work environment. This qualitative study aimed to gain insight into the experiences of neurodivergent individuals and some of the barriers faced in these domains at work. Twenty-one neurodivergent individuals took part in semi-structured interviews. Interpretative phenomenological analysis was used to give voice to interviewees first-person lived experience. Six superordinate themes were highlighted in this study: ‘External Perceptions of Neurodiversity’, ‘Identity Degradation”, ‘Self-Identity’, ‘Organisational Obstacles’, ‘Neurodiversity Empowerment’, and ‘Language Regarding Neurodiversity’. This study found that neurodivergent individuals are impacted by the inaccurate stereotypes and assumptions …

Mental Health Stigma And Law Enforcement Officers, Moses Park

Dissertations

Purpose: The purpose of this phenomenological research was to describe the perception of law enforcement officers (LEOs) about the stigmatizing behavior they experienced from fellow officers in their organization, after they sought mental health services, following a traumatic event they were involved in.

Methodology: The methodology for this research study will be qualitative from a phenomenological perspective. Data was collected via semi-structured interviews with a purposive sample of 12 active and retired LEOs who served in southern California.

Findings: After the analysis, seven major findings were yielded. The major findings of the study are: (a) Within the law enforcement …

Can Technology Reduce The Stress Of The Child Welfare Practitioner?, Quality Improvement Center For Workforce Development

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Information and communication technology (ICT) “has the potential to dramatically shift and enhance social work practice,” according to Berzin, Singer, & Chan (2015). ICT includes tools that allow users to both communicate with colleagues and clients and access, store, transmit, and manipulate information (Perron et al., 2010). Such technology integration can create practices that are more flexible, on-demand, and individualized not only to the families served, but also to the practitioner. Mobile technology, as well as other technologies (e.g., gaming, social media, robotics, wearable technologies) will enhance practice gains and result in more timely, accurate, and targeted services (Berzin, Singer, …

Assessing Your Workforce Needs, Quality Improvement Center For Workforce Development

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You know you have a workforce challenge… but do you know what is causing it? Many child welfare agencies have expanded recruitment efforts through social media, started using telework and flexible work schedules, and even increased wages and provided hazard pay to build and strengthen their child welfare workforce. But sometimes even the best strategies don’t fix the problem because they aren’t aligned with the underlying cause of the problem. When your child welfare workforce is understaffed or overwhelmed it is tempting to want to find an immediate fix because the need to expand the workforce is urgent. However, it …

Are All High-Potentials Successful Leaders? Exploring The Underlying Effect Of Impostor Syndrome And Evaluative Concerns On The Relationship Between Hipo Designation And Leadership Self-Efficacy., Anjishnu Chakrabarti, Lisa M. Finkelstein

Honors Capstones

The rising prevalence of high-potential (HiPo) employee programs in organizations has led academicians to begin to research this newly developing area under the realm of industrial/organizational psychology. High-potential programs are intended to find employees with the maximum potential to succeed in strategic leadership roles within the organization and provide those individuals with specialized training and related developmental opportunities. The term “HiPo” refers to such employees who are designated as having higher potential than the average. This study aimed to explore the relationship that exists between employees being designated as HiPo and their self-perception of being successful leaders (measured as leadership …

Organizational Change Process Milwaukee - Needs Assessment Summary, Quality Improvement Center For Workforce Development

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Exploration of Needs

The Quality Improvement Center for Workforce Development (QIC-WD) worked with the Division of Milwaukee Child Protective Services (DMCPS) to conduct a needs assessment. A variety of information was explored to learn about the current workforce and the agency’s workforce practices, including 1) recruitment, hiring, and retention metrics and processes, 2) organizational culture and climate, and 3) other workforce processes and initiatives, such as onboarding, mentoring, supervision, performance management, and employee recognition. More specifically, four major types of information were considered: 1) objective data from various agency databases and reports; 2) subjective perceptions of staff and supervisors, …

Onboarding Program Eastern Band Of Cherokee Indians - Needs Assessment Summary, Quality Improvement Center For Workforce Development

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Exploration of Needs

The Quality Improvement Center for Workforce Development (QIC-WD) worked with the Eastern Band of Cherokee Indians Family Safety Program (FSP) to conduct a needs assessment. A variety of information was explored to learn about the current workforce and the agency’s child welfare workforce practices, including 1) recruitment, hiring, and retention metrics and processes, 2) organizational culture and climate, and 3) other workforce processes and initiatives, such as onboarding, mentoring, supervision, performance management, and employee recognition. More specifically, four major types of information were considered: 1) objective administrative data; 2) subjective perceptions of staff and supervisors, gathered …

Addressing Mental Health Of Hospitality Employees: An Exploratory Study, Chase Izell

Management Undergraduate Honors Theses

Exacerbated by a global pandemic, mental health challenges within hospitality professionals are an area of growing prevalence and concern for the industry. Historically unaddressed, these issues are continuing to impact the morale of essential talent which is promoting a culture of turnover that defines the industry today. Aside from the direct costs incurred by voluntary employee termination, the indirect costs to workplace culture and guest satisfaction have furthered the overall financial impact of a largely untreated problem. The objective of this research is to provide evidence of declining mental health in the hospitality industry while illuminating the key contributors to …

The Impact Of Cultural Moderators On The Relationship Between Work-Life Balance And Outcome Variables, Joanna Chang

Masters Theses & Specialist Projects

Presently, there is some evidence within the literature to support that cultural dimensions serve as moderators of the relationship between work-life balance and outcome variables (e.g., job satisfaction, life satisfaction, mental wellness). However, there are few studies examining individualism-collectivism and gender egalitarianism as moderators. Furthermore, there is no found extant research to date examining intra-country or utilizing organizational-level culture measures. The following study assessed individual perceptions of collectivism and gender egalitarianism using Project GLOBE’s organizational practices scales as moderators of the relationships between work-life balance and job satisfaction as well as life satisfaction. All constructions were measured in a sample …

Competency-Based Personnel Selection Oklahoma - Needs Assessment Summary, Quality Improvement Center For Workforce Development

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Exploration of Needs

The Quality Improvement Center for Workforce Development (QIC-WD) worked with the Oklahoma Department of Human Services (DHS) to conduct a needs assessment. A variety of information was explored to learn about the current workforce and the agency’s child welfare workforce practices, including:

1. recruitment, hiring, and retention metrics and processes,
2. organizational culture and climate, and
3. other workforce processes and initiatives, such as onboarding, mentoring, supervision, performance management, training, and employee recognition.

More specifically, four major types of information were considered: 1) objective data from various agency databases and reports; 2) subjective perceptions of staff and supervisors, gathered …

Telecommuting Antecedents And Outcomes Within A Turbulent Global Context : The Incremental Explanatory Utility Of Technostress And Role Strain, Renata Garcia Prieto Palacios Roji

Theses, Dissertations and Culminating Projects

Due to a confluence of pre-existing trends, legislative action, and global health considerations, the nature of work arrangements is transitioning toward greater worker accommodation in the form of telecommuting. The current study focused on explaining telecommuter outcomes (job satisfaction, intent to quit, and general well-being) via retention of a general input-process-output (IPO) model. Within this framework the effects of role strain were explored as potential mediators of the relationships between telecommuting attitudes, networks of support, workload, and telecommuter outcomes. As an additional novel contribution, the presence and prevalence of technostressors was further specified as a potential moderator of these associations. …

Coordination In Healthcare Multiteam Systems: A Qualitative Study Of Healthcare Meetings, Anna Wolf

All Theses

To facilitate optimal patient care and outcomes for in-patent cancer patients, healthcare organizations often rely upon the coordinated efforts between specialized teams of healthcare providers, working interdependently in a structure known as a Multiteam System (MTS). Healthcare meetings, such as Rounds, particularly those with an interdisciplinary element, may act as care coordination mechanisms for in-patient MTS. This research investigates an MTS operating within the Southeastern United States whose teams use Rounds and other meetings called SNAP Huddles, to facilitate patient care. Through qualitative analysis using interviews and observations, this exploratory study aims to elucidate research questions relating to how Rounds …

The Ivory Tower: An Intersectional View On Gender And Ethnicity In Academia Before And After The Transition To Online Work, Chelsea Robbins

All Theses

A substantial body of research shows that female academics have faced lower salaries, fewer promotions, and lower rates of tenure than male academics. Proposed mechanisms include higher demands for unrewarded service in the teaching-research-service ratio and significant obstacles in balancing work and family. This study proposed the ‘Academic Tetrad,’ which includes the additional facet of home life, as an alternative to the traditional ‘Academic Trinity’ perspective. The present study utilized an intersectional perspective to examine the academic tetrad, key workplace variables, and work-life balance across the COVID-19 transition to online work. The findings countered previous research by showing equality on …

Oh, The Place You’Ll Go: The Effects Of Commuting Time On Work, Family, And Health Related Outcomes, Lauren Kistler

All Theses

People spend a majority of their lives working and commuting is an essential part of most workers’ daily schedule. According to the 2017 American Community Survey distributed by the U.S. Census Bureau, the average commute for Americans is approximately 27 minutes. Time spent commuting has increased in recent decades (Denstadli et al., 2017; Gimenez-Nadal & Molina, 2019; Hoehner et al., 2012; Künn‐Nelen, 2016). Commuting to work is often a source of stress for workers, and its detrimental impacts are a rising public health issue as well as an area of concern for occupational health psychologists. Commuting is not considered a …

Perceived Sources Of Stress Related To Burnout Amongst Emergency Department Staff Due To The Covid-19 Pandemic: A Literature Review, Sydney Craig

The Eleanor Mann School of Nursing Undergraduate Honors Theses

Emergency departments (ED) are usually considered high stress environments. The effects of the COVID-19 pandemic and the accompanying challenges such as frequent exposure to the novel virus, lack of personal protective equipment (PPE), being over worked and underpaid, and the uncertainty surrounding the overall trajectory of the COVID-19 pandemic have resulted in an increased level of burnout for ED staff, especially nurses. This study involves a meta-analysis of current literature surrounding ED burnout including incidence rate and causes during the COVID-19 pandemic. Because studies indicate upwards of three fourths of ED staff reporting increased stress and burnout, finding ways to …

The Adaptation And Innovation Model Of Organizational Resilience, Daniel Desa

Masters Theses and Doctoral Dissertations

The present study was designed to broaden the way researchers and practitioners of the organizational sciences conceptualize, measure, and ultimately work to improve the adaptability, innovativeness, and resilience of organizations. This involved identifying how to measure and delineate the relationships between the interlinked multilevel psychosocial constructs of organizational adaptability, innovativeness, and resilience and the individual and organizational level resources of personal resources, human capital, social capital, and job-related resources as components to a conceptual model of organizational effectiveness coined The Adaptation and Innovation Model of Organizational Resilience, or AIR model. A survey was developed and administered to operationalize worker perceptions …

Experiences Of Employees With Chronic Health Conditions During The Covid-19 Pandemic, Stephanie Penpek

Masters Theses and Doctoral Dissertations

Although workers with chronic health conditions have received little attention in past Industrial-Organizational Psychology research, the COVID-19 pandemic has brought new concerns for the workplace safety of these employees. I applied the JD-R model to a sample of 143 workers with chronic conditions, looking at how prevalent demands and resources impacted levels of burnout and emotional well-being. Quantitative analyses supported that job demands (i.e., devaluation and job insecurity) were generally related to negative health outcomes, while job resources (i.e., support and flexibility) were related to better health outcomes. Results also indicated that the impact of demands and resources on health …

Total Rewards Or Totally Not What The People Want? Examining The Preferred Total Rewards Of Those At Home Vs. In The Workplace, Luke Ronchetti

Masters Theses and Doctoral Dissertations

With the rapid change to remote work, the present study explored whether differing life circumstances (e.g., an at-home parent vs. an older male) changed reward preferences. The present study adds to the scarce total reward preference research by examining the moderating effect age, gender, and parental status have on the relationship between physical work location and total reward preference. Results indicated age to be a moderator of the relationship between work location and reward preference (benefits, work-life effectiveness, performance management, talent development), but gender and parental status were not significant moderators. Exploratory analyses were performed and found correlations between work …

When Helping Hurts: Understanding Resource Recovery In Nonprofit Workplaces, Anna Laura Waldron

Masters Theses and Doctoral Dissertations

The present study examined the relationship between recovery experiences and strain within the nonprofit context, and identified the role that work calling, boundary permeability, and relaxation remorse had on recovery and the relationship between recovery and strain. Participants (n = 124 nonprofit workers and volunteers) completed a web-based survey that included questions related to their work-nonwork roles, personal recovery activities, and dimensions of strain. Regression-based analyses indicated effects of recovery on some strain outcomes and the effects of calling, boundary permeability, and relaxation remorse on recovery. Psychological detachment was most frequently related to strain in these models. Results failed to …

Investigating Psychological Capital As A Moderator In The Relationship Between Incivility And Stem Students' Major Embeddedness, Kristen Denae Eggler

Psychology Theses & Dissertations

Increasing the number of students who graduate from science, technology, engineering, and mathematics (STEM) majors is a national priority in the United States as there is a need for more STEM employees in the labor force. However, less than half of students who initially declare a major in STEM graduate college with a STEM degree, in part because of the unwelcoming climate in STEM. The aim of the current study was to understand how incivility may undermine a student’s embeddedness within their undergraduate major and whether the individual difference of Psychological Capital could assuage the undermining effects. The presence of …

Negative Appraisals And Experiences Of Thriving And Burnout At Work And School During The Covid-19 Pandemic: The Moderating Effect Of Embeddedness, Kate Noel Warnock

Psychology Theses & Dissertations

The current study examines the effects of negative appraisals of COVID-19 on thriving and burnout, and whether embeddedness moderates these effects. Specifically, I examined whether negative appraisals of COVID-19 at work and school are related to less thriving and more burnout in the respective domains, and whether the predicted effects of negative appraisals of COVID-19 on thriving and burnout were stronger among those who reported more embeddedness in their job or major compared to those who are less embedded. Additionally, I investigate potential spillover effects of negative COVID-19 appraisals in one domain into the thriving and burnout in the other …

Observing Gender Role Salience And Gender Role Flexibility As Potential Buffers Between Levels Of Household Responsibilities And Experiences With Work-Family Conflict And Role Overload, Roberta Alexis Salgado

Electronic Theses, Projects, and Dissertations

Despite the known link between the level of household responsibilities and negative experiences/outcomes (e.g. work-family conflict, role overload), few studies have observed how gender-role beliefs may impact these relationships. The purpose of this study is to examine the relationship between level of household responsibilities and experiences with work-family conflict and role overload. Further, we considered potential buffers of these relationships by examining the moderating effects of gender role flexibility and gender role saliency. Data for the study were collected from a sample of employed parents, 18 years old or older, residing in the United States, who were currently married or …

Face In Teams: The Impact Of Political Skill On Shared Leadership Density In Face Culture Teams, Valerie Taryn Robbins-Roth

Theses and Dissertations

The need for organizations to effectively function in contexts that are global, interdependent, and team-oriented is increasing (Carson, 2005; Carson, Tesluk, & Marrone, 2007; Early & Gibson, 2002; Hoch et al., 2010; Pearce & Sims, 2000). Empirically, shared leadership has been repeatedly tied to higher performance. However, while shared leadership use has seldom been investigated in cultural contexts, shared leadership is theorized to be affected by culture. Face culture logic (in which self-worth is social worth) is another understudied construct that may have implications in global team performance. Though, face culture alone can provide conflicting speculations of shared leadership tendencies. …

On The Frontlines Of Covid-19: A Jd-R Approach To Better Understand Emergency Medicine Clinicians' Psychological Well-Being, Riley Mccallus Pegram

All Dissertations

Healthcare organizations have been heavily impacted by the COVID-19 pandemic, with emergency departments (EDs) facing especially large burdens. Increased patient volumes, fewer opportunities to disengage from work, and the persistence of the pandemic over many months continue to place demands on emergency medicine clinicians (EMC) and may elevate their levels of psychological stress. Psychological resilience and meaningful work experiences may protect EMC from these negative effects but may also be negatively impacted by high levels of ED crowding. Using the Job-Demands Resources model as a theoretical framework, this dissertation sough to explore how ED crowding (measured objectively and subjectively), psychological …