Industrial and Organizational Psychology Commons^™

Applying Leadership Theory To The Work-Family Interface: Examining The Interactive Effects Of Family Supportive Supervisor Behaviors And Leader-Member Exchange Quality, Heather M. Bolen

Psychology Theses & Dissertations

Extant work-family research has traditionally looked at the role of the supervisor in diminishing work-family conflict using a supervisor support framework. The current study draws from recent trends that look past perceptions of support and contend that leadership can be used as a lens through which work-family outcomes can be understood (e.g., Major & Cleveland, 2007). Specifically, the current study contends that exploring leader-subordinate relationship quality (i.e., leader-member exchange) and specific behaviors that leaders engage in to be supportive of subordinates' work-family needs (i.e., family supportive supervisor behaviors) is the next step in examining the role of one's leader in …

Self-Regulating Teamwork Behaviors In Low-Volume & High-Complexity Production, Aaron W. Powell

Engineering Management & Systems Engineering Theses & Dissertations

An environment of ever increasing competition drives manufacturing organizations to continually search for ways to improve the performance of their production operations. Lean manufacturing, born out of the Toyota Production System (TPS), has become the dominant improvement method sought to meet this need. Although well established in high-volume production settings, the application of lean production methods in low-volume and high-complexity (LVHC) manufacturing contexts has not been as successful. A commonly cited reason is a biased focus on the technical aspects of implementing lean methods with little regard for the social system involved in the change. In the LVHC manufacturing context, …

Organizational Leaders’ And Staff Members’ Appraisals Of Their Work Environment Within A Children’S Social Service System, David A. Patterson Silver Wolf (Adelv Unegv Waya) Phd, Catherine N. Dulmus Phd, Eugene Maguin Phd, John Keesler, Byron James Powell

Brown School Faculty Publications

Several studies have demonstrated the effect of an organization’s culture and climate on the delivery of services to clients and the success of clinical outcomes. Workers’ perceptions are integral components of organizational social context, and in order to create a positive organizational culture and climate, managers and frontline staff need to have a shared understanding of the social context. The existing literature does not adequately address that discrepancies in perceptions of culture and climate between frontline staff and managers impact the implementation of policies and services. The purpose of this study is to compare the workgroup-level culture and climate of …

A Scale Of Heroic Cognition For Workplace Contexts, Patrick Joseph Furey

College of Science and Health Theses and Dissertations

Interest in research on heroism has begun to increase during the past decade, but, despite the ancient roots of heroism embedded deeply in cultures around the world, empirical work on the subject is relatively sparse. Direct and explicit empirical study of heroism in organizational contexts, specifically, is especially rare. The lack of organizational heroism research is surprising. There is a preponderance of evidence that organizational wrongdoing is observed across many organizations, sometimes to great extremes that are in violation of federal law, and it can have profound social impact. Organizational members who become aware of extreme wrongdoing committed by others …

Interventions For Addressing Faking On Personality Assessments For Employee Selection: A Meta-Analysis, Christopher Adair

College of Science and Health Theses and Dissertations

It is common practice to administer personality assessments in personnel selection due to their ability to cost-effectively predict organizationally relevant criteria with relatively small subgroup differences. However, concerns are often raised about test-taker response bias. The proposed research focuses on one issue related to personality test accuracy, namely faking. Also called response distortion or inflation, faking represents a multidimensional behavior that is both intentional and deceptive and seeks to benefit one’s own interests. The current study uses the Theory of Planned Behavior (Ajzen, 1985) and expectancy theories of motivation (e.g., Vroom, 1964) as a theoretical basis for understanding faking. Prevalence …

Development Of An Employee Green Behavior Descriptive Norms Scale, Jacqueline Christine Mcconnaughy

Electronic Theses, Projects, and Dissertations

With a growing interest in sustainability, organizations and researchers have begun to examine pro-environmental behaviors in the workplace (i.e. employee green behaviors). However, general understanding of employee green behaviors is currently limited due to a lack of measurement tools. In this study, a new scale was developed to measure employee green behavior descriptive norms, which are a source of influence on employee green behaviors that develops from observing others’ behaviors. Initial items and expected scale structure for the Employee Green Behavior Descriptive Norms Scale were developed based on the Green Five Taxonomy of employee green behaviors. Items were refined through …

Student Employment In Organizations And The Relationships Among Commitment Levels, Turnover Intentions, And Absenteeism, Brittany J. Roy

Electronic Theses, Projects, and Dissertations

To date, research that examines individuals who work and go to school generally aims to examine the effects of doing so on their academic performance. Little literature is available that examines the effects that these dual roles can have on the organization (e.g., lower levels of commitment and higher rates of absenteeism and turnover). Understanding such effects can assist organizations in managing their employees and developing programs tailored to them, such as career counseling. A literature review is presented which examines both the constructs of the multiple forms of commitment, absenteeism, and turnover, and the research currently available on student …

Improving Data Quality With Four Short Sentences: How An Honor Code Can Make The Difference During Data Collection, Alexander Scott Mckay

Electronic Theses, Projects, and Dissertations

Careless responders have a large impact on a study by causing issues such as Type II errors (failing to reject a false null hypothesis), which then waste researchers’ time and money. Research on careless responding has focused primarily on detecting and removing careless responders rather than on reducing careless responding before data collection begins. The purpose of the present study was to test the use of honor codes with or without the presentation of a picture of watchful eyes to increase self-awareness thereby reducing careless responding. Participants (N = 305) were randomly assigned to one of five honor code …

Improv To Improve Interprofessional Communication, Team Building, Patient Safety, And Patient Satisfaction, Candace A. Campbell

Doctor of Nursing Practice (DNP) Projects

The purpose of this process improvement project was to implement a test of change within a healthcare team utilizing applied improvisational exercises (AIEs), and to lay the groundwork for more effective inter- and intra-professional communication.

Literature review: AIEs have been shown to facilitate individual participant communication strengths through a process of un-learning certain common behavioral habits, and learning new habits that assist in creating and expanding closed-loop communication. Such un-learning and learning enriches the participant’s awareness of the environment and encourages participant adaptability through positive group interactions.

Method: An all-day AIE seminar/workshop was conducted with members of two healthcare teams …

Exploring Job Stress Among Drug Court Personnel, Ragan Andrew Downey

Dissertations

In the field of criminal justice, much research has been devoted to exploring job stress among corrections staff, police officers, and individuals working in legal professions. Additionally, there is an abundance of research regarding drug courts and their impact on the justice system. There is, however, a stark absence of research concerning job stress among drug court personnel. This study was designed to fill that gap in the existing literature by examining the perceptions of drug court personnel regarding job stress, job satisfaction, and other relevant factors identified in the literature. Results of bivariate and multivariate analyses indicated that drug …

The Adaptation Of A Situational Judgement Test To Measure Leadership Knowledge In The Workplace, Ebo K. A Osam

Masters Theses & Specialist Projects

In recent times, situational judgment tests (SJTs) have emerged as an instrument of choice in organizations. This emergence is partly due to the high costs associated with developing and conducting high fidelity simulations such as assessment centers, coupled with the recent economic downturn affecting many organizations. The current study sought to validate an SJT as a low cost, alternate form of assessing leadership within an organizational context. A content validation study was carried out by retranslating items into eight dimensions and calibrating item responses. This study resulted in a content valid measure of leadership knowledge. Future studies should focus on …

Testing A Multi-Level Mediation Model Of Workgroup Incivility: The Role Of Civility Climate And Group Norms For Civility, Jessica Johnston-Fisher

Masters Theses & Specialist Projects

The purpose of this study was to test a multi-level mediation model of incivility. Specifically, it was proposed that predictors of workplace incivility at the individual, group, and organizational level would be related to each other and negative individual outcomes. It was also proposed that the relationship between these predictors and outcomes would be mediated by workplace incivility victimization. Two hundred twenty eight participants completed an online survey through Amazon’s Mechanical Turk. Results indicated that variables at all three levels (i.e., civility climate, group norms for civility, and individual characteristics) were related to one another and predictive of negative individual …

A Beautiful Mind: Examining The Effects Of Emotional Intelligence And Physical Attractiveness On Employee Evaluations, Tessa Seidler

Masters Theses & Specialist Projects

The current paper describes the concepts of emotional intelligence (EI) and physical attractiveness in relation to their impact on applicant evaluations. As EI has been shown to be linked to work outcomes including job performance, job satisfaction and interpersonal relationships, and as physical attractiveness has been found to influence rater decisions and perceptions of intellectual competence, an examination of these constructs in concert was the focus of the current study. Results found that, on average, attractive employees, older employees, and male employees were rated higher on several dimensions than their counterparts. There was no support for rater EI being linked …

The Perceived Relevance Of Training In Industrial/Organizational Psychology At The Terminal Master's Level, Seth A. Kline

Masters Theses & Specialist Projects

The purpose of this study was to replicate and expand upon the survey research by Erffmeyer and Mendel (1990) on the perceived relevance of graduate training in industrial-organizational (I-O) psychology at the terminal master’s level. A review of the literature discussed core competencies, as well as the advantages of internship experiences and thesis requirements. Results indicated that graduates view their training as well targeted towards knowledge and skills they regard as useful at their internship, first job, and current position. Results also indicated that graduates viewed their internship experiences as highly beneficial and worthwhile experiences, regardless of their supervisor. Results …

Construct Validity Analysis Of The Organizational Cohesion Scale, Kristen Ruga

Masters Theses & Specialist Projects

Organizational cohesion is a multifaceted construct that has been defined and assessed in a multitude of ways. For the purpose of this study, the researcher has defined organizational cohesion as the extent to which employees within an organization feel a sense of unity with one another. Practitioners are often faced with uncertainty regarding the necessary assessment materials when trying to evaluate organizational cohesion. An easily accessible and valid scale had yet to be created to measure organizational cohesion. The Organizational Cohesion Scale (OCS) is an eight-item assessment of an employee’s perception of the cohesion they have experienced with their peers …

A Model Of Hospitality Employee Engagement, Hee Jung Kang

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study focuses on employee's state-like psychological resources by investigating individual and organizational antecedents to employee engagement and valued human resource outcomes. The purpose of this study was to develop and test a theoretical model that explains the interrelationships among six constructs and to explore the mediating effects of employee engagement. Structural Equation Modeling using AMOS (18.0) statistical software was used to test the full structural model (measurement and structural model) of the hypothesized relationships among the variables with a sample of hospitality employees. The findings supported all hypothesized relationships except the direct relationship between employee engagement and turnover intention. …

What Keeps Managers Awake At Night?, Hari Krishnan

Asian Management Insights

As the talent acquisition landscape undergoes dramatic change and the lines between the disciplines of recruiting and marketing continue to blur, how can talent leaders stay ahead of their game?

Exploring The Use Of Non-Cognitive Factors In Predicting College Academic Outcomes, Ashley D. Cooper

Masters Theses and Doctoral Dissertations

The present study evaluated the incremental utility of a blended model of cognitive and non-cognitive variables versus a cognitive-only set of variables to predict academic success among new college students. Traditional cognitive predictors include high school grade point average and ACT scores. The non-cognitive factors of interest were grit, goal orientation, and academic self-efficacy. It was hypothesized that the blended model would demonstrate stronger predictive validity than cognitive predictors alone, grit would be associated with goal orientations and academic self-efficacy, and that academic self-efficacy would mediate the relationship between other non-cognitive predictors and academic success outcomes. The results from archival …

Cognitive Ability And Computer Simulation, Charles C. Buford

Masters Theses and Doctoral Dissertations

General Mental Ability (GMA) is the single strongest predictor of future work performance currently available. Tests of GMA used for selection purposes carry potential for adverse impact if used as a primary tool for employee selection; however, a factor of GMA known as Fluid Intelligence (Gf) should represent a more equitable assessment construct. Computer simulations appear to offer some beneficial attributes for selection purposes, but potential negative effects of GMA assessment may carry over to the new medium. In this study, I successfully used a computer simulated game to approximate two tests of Gf with a study of both pilot …

Examination Of Personality Characteristics Among Cybersecurity And Information Technology Professionals, Sarah E. Freed

Masters Theses and Doctoral Dissertations

An influx of cyber-attacks throughout the past decade has resulted in an increase in demand for cybersecurity professionals. However, the rapid growth of this field has led to a general lack of knowledge regarding the characteristics of individuals and job roles of cybersecurity professionals. This study addresses this gap in the existing literature by evaluating personality characteristics among information technology and cybersecurity professionals. Following an analysis of the facets of the IPIP NEO short form, it was discovered that cybersecurity professionals scored significantly different on Trust, Intellect, Vulnerability, Self-Consciousness, Assertiveness, and Adventurousness when compared to other information technology professional indicating …

Leaders’ Facial Features As A Potential Source Of Information For Prospective Team Members, Lay See Ong, Guihyun Grace Park, Michal Franc, Norman P. Li

Research Collection School of Social Sciences

We examined how facial features of team-leaders influence the perception of the team’s social environment by prospective team-members. Finding: highly dominant-looking leaders are related to perceptions of high-vertical and low-horizontal team mobility. We highlight the significance in understanding how these members perceive the team since teams are vital to organizations.

Is ‘How’M I Doin’?’ A Universal Question? Unpackaging Cultural Differences In Feedback Seeking, Rana Gaby Moukarzel

Theses and Dissertations

The feedback literature is based on the premise that given a favorable context and a drive to reduce uncertainties, all individuals should seek self-relevant performance information. However, this framework has only been empirically examined using Western samples and has failed to consider the influence of the broader context, with the exclusion of Sully de Luque and Sommer’s (2000) cultural framework. The purpose of this project was to integrate extant culture theory into the feedback seeking literature for a more comprehensive framework, and a more global understanding of cultural contingencies surrounding the feedback seeking process. Findings revealed the universality of feedback …

The Effect Of Group Level Factors On Affective Convergence In Teams: An Agent Based Model, Chaunette Marie Small

Theses and Dissertations

Previous research supports the idea that affective convergence occurs in teams. The phenomenon of group affect has been well documented, however the group level conditions through which affective convergence emerges has received very little research. The current study helps to fill this gap by using agent-based modeling to examine affective convergence under varying group conditions. Agent-based modeling is a recently developed approach to research that uses the power of computers to model individual level behaviors and examine group level emergent constructs. The current study examined display rule presence, display rule breadth, social influence, interdependence, and team size on affective convergence. …

Stress And Coping As A Function Of Experience Level In Collegiate Flight Students, Jennifer Kirschner, John Young, Richard Fanjoy

Journal of Aviation Technology and Engineering

Aviation as an industry requires a high degree of precision at all times. Large amounts of stress have been known to decrease performance to undesirable levels. While stress reactions and the coping skills used after encountering stressful situations differ from person to person, generalities can be made by comparing differences between groups. A large number of pilot applicants receive initial training within a university flight program each year. In order to better understand the perceived stress level and the coping skills used by these students, the current research project administered a perceived stress test and a coping skills inventory to …

Direct V. Indirect Exposure To Trauma: An Insight To Officer Coping Mechanisms, Marybel Cortez

McNair Scholars Research Journal

Police officers serve a vital role in our communities and face particularly acute trauma and stress in the execution of their jobs. Therefore, it is critical to fully understand how police officers react in these situations. Studies have shown that officers endure a distinctive source of stress and are presented with the risk of exposure to traumatic events. Chopko & Schwartz (2012) surveyed 183 officers and found that more than 30% displayed symptoms of PTSD; however, this study focused on direct exposure to trauma. The current study expands this previous research to study the effects of indirect experiences of trauma. …

The Effect Of Job Performance Aids On Quality Assurance, Erik David Fosshage

Open Access Theses

Job performance aids (JPAs) have been studied for many decades in a variety of disciplines and for many different types of tasks, yet this is the first known research experiment using JPAs in a quality assurance (QA) context. The objective of this thesis was to assess whether a JPA has an effect on the performance of a QA observer performing the concurrent dual verification technique for a basic assembly task. The JPA used in this study was a simple checklist, and the design borrows heavily from prior research on task analysis and other human factors principles. The assembly task and …

Does The Perception Of Psychosocial Factors Increase The Risk Of Pesticide Exposure Among Seasonal Hispanic Farmworkers?, Donna L. Levesque, Ahmed A. Arif

Walden Faculty and Staff Publications

BACKGROUND:

Migrant farmworkers are prone to several psychosocial stressors.

OBJECTIVE:

To investigate the effect of perceived psychosocial factors on pesticide exposure among seasonal migrant Hispanic farmworkers in North Carolina, USA.

METHODS:

A cross-sectional interview survey of 187 seasonal migrant farmworkers of Mexican descent, identified from labor camps located in rural counties in North Carolina, was conducted using nonprobability purposive sampling approach. Multivariable ordinal logistic regression analysis was used to determine the relationship between perceived control over the harmful effects of pesticide exposure, lack of social support, and the impact of anxiety on perception of pesticide exposure.

RESULTS:

More than 20% …

Use Of Task Clarification, Feedback, And Recognition To Increase Desired Behaviors Within An Organization’S Permit To Work System - Analysis Of Data Previously Collected As An Organizational Consultant, Tarek Abousaleh

Dissertations

The term ‘culture’ can be used to describe both a ‘social culture’ and a ‘work culture’. A social culture can be defined behaviorally as a pattern of overt and covert behaviors that are consequated by the verbal community and the contingency specifying rules that facilitate behavior independent of any first hand experience. It is this community that defines which behaviors are reinforced, extinguished, or punished. Similarly, a work culture can be defined as a pattern of overt and covert behaviors that are consequated by the work community (leadership, employees, self, etc.) and the contingency specifying rules that facilitate behavior/performance independent …

Workload Transitions And Stress: Changes Over Time, Erik G. Prytz

Psychology Theses & Dissertations

Workload transitions are situations where operators are suddenly confronted with levels of workload substantially different from previously established levels. Workload transitions may affect the operators' state of stress and coping behaviors but previous research has not conclusively demonstrated the nature of those. The first goal of the current work was to investigate the discrepant findings of the previous literature. Two experiments were conducted where participants were asked to perform a digit detection task that suddenly shifted between low and high event rates (i.e., low and high workload, respectively). The first experiment used a large magnitude transition that resulted in a …

Mutual Performance Monitoring In Virtual Teams, Nathan Haugejorde Bjornberg

Psychology Theses & Dissertations

The use of virtual teams in organizations has become commonplace (SHRM, 2012). While a great deal of research on teamwork exists, much of it has focused on collocated teams. Spatial and temporal separations inherent in virtual teams make working together as a team more difficult. This research examined a teamwork process previously unexplored within virtual teams -- mutual performance monitoring. An experimental intervention was conducted and outcomes at both the individual and team levels of analysis were examined. A total of 161 participants were assigned to work together in 47 teams on a decision-making task. Participants communicated and worked together …