Industrial and Organizational Psychology Commons^™

Program Evaluation: Bureau Of Reclamation, Lower Colorado Region Business Lines And Focus Areas “Water Drop” Project, Adriana Vanbuskirk, Marion Biron, Kris Kirby, Theodore Anderson

UNLV Theses, Dissertations, Professional Papers, and Capstones

This paper examines how familiar Bureau of Reclamation employees in the Lower Colorado Region are with the region’s goals and priorities and how well they understand their individual role in relationship to those goals and priorities. It also analyzes the effectiveness of the communication strategies in place to communicate the goals and priorities of the organization.

Driving Forces: Police Fatalities, Carol Servino

Graduate Research Symposium (2010 - 2017)

Law enforcement is an inherently risky occupation. The number of traffic-related fatalities for law enforcement officers in the U.S. during the past 13 years has been increasing; however, the number of fatalities for the general population in motor vehicle traffic incidents declined during the same time period.

The federal government reports that federal motor vehicle safety standards aswell as behavioral and vehicle safety programs implemented by state and local law-enforcement agencies contributed to the downward trend for the general public.

What accounts for the pattern and problem with police driving-related deaths?

Decision-Making Techniques Used By Elected Officials, Michael Gordon

Graduate Research Symposium (2010 - 2017)

Politicians often make decisions that lead to contradictory outcomes from situations with seemingly similar circumstances and related factors. Recent examples include the U.S. reaction to the uprising in Iran contrasted with the call for the ousting of president Hosni Mubarak after the 18 Day Revolution in Egypt.

This frustrating reality, frequently based on perceived risks of publication of state secrets, has various far-reaching effects. Two effects of this reality include the loss of trust in government and government officials to do the right thing as well as the frequency of market fluctuations.

Brief Report: 30th Anniversary Survey Results, Paige Asawa

Journal of Clinical Art Therapy

No abstract provided.

The Stress Coping Skills Of Undergraduate Collegiate Aviators, Jennifer Kirschner

Purdue Polytechnic Masters Theses

An important human factors research interest area is error reduction. Although pilots placed in highly stressful situations have an increased chance of making errors, they use coping skills to lower their stress level and reduce the likelihood of errors. Typically, coping skills are conceptually separated into three different types: active coping skills which attack and change the situation to make it inherently less stressful, emotionfocused coping skills which use discussion or thinking about the situation in a different way to diminish the negative emotional reaction associated with the stressful situation, and avoidant coping skills which allow one to mentally and/or …

Utilizing A Web-Based Career Development Workshop To Address Career Decision-Making Difficulty Among Community College Distance Learners, Johanna Michele Brown

Educational Leadership & Workforce Development Theses & Dissertations

Career decision making difficulty, as it relates to undecided college students and career indecision, has been a concern for counselors and academic advisors for decades (Gordon, 2006; Mau, 2004). Individuals struggling with career indecision often seek assistance via career counseling, self-help tools, and/or computer-assisted career guidance systems (Gati, Gadassi, & Shemesh, 2005). The past decade has brought a large increase in the development of a number of web-based career guidance systems (CGS) (Bobek, Robbins, Gore, Harris-Bowlsbey, Lapan, Dahir, & Jepsen, 2005). Despite the rapid growth in the type and use of computer-assisted CGS, little empirical research has been conducted on …

Coping With Customer Sexual Harassment: Examining Retaliation As A Coping Strategy And Testing A Contextual Model, Valerie J. Morganson

Psychology Theses & Dissertations

Research has established that customer sexual harassment (CSH) is a widespread and harmful workplace phenomenon. This dissertation consists of two studies on the topic. The first sought to operationalize a measure of coping with customer sexual harassment. In addition to three traditional factors of sexual harassment coping (i.e., external, internal, and social), Study 1 predicted that worker retaliation toward the customer would constitute an additional form of coping with CSH. The measure of coping was tested using a sample of 200 women customer service workers. Data were analyzed using factor analysis. As expected, retaliation was supported as a coping strategy, …

The Role Of Supervisor-Supervisee Cultural Differences, Supervisor Multicultural Competence, And The Supervisory Working Alliance In Supervision Outcomes: A Moderated Mediation Model, Stephanie A. Crockett

Counseling & Human Services Theses & Dissertations

As the United States population grows more diverse, many counseling professionals have called for attention to the cultural issues present in clinical supervision. Existing research suggests that the supervisor's level of multicultural competence and the strength of the supervisory working alliance may affect the relationship between supervisor-supervisee cultural differences on supervision outcomes. Accordingly, the study sought to address how cultural differences between the supervisor and supervisee, supervisor multicultural competence, and the supervisory working alliance impact supervisee counseling self-efficacy and satisfaction with supervision.

The study examined the plausibility of a moderated mediation model, derived from the literature, using a sample of …

A Conceptual Model For Employer Training To Manage Employee Counter-Productive Behaviors, Naomi Spickard Rock

STEMPS Theses & Dissertations

The purpose of this study was to develop a model for employer training to manage employees who possess counter-productive behaviors. With the increasing encouragement for employers to hire without discriminating, the number of individuals with disabilities in the workforce will rise. There is limited training in universities and businesses to teach how to deal with difficult individuals.

Qualitative research in the form of focus groups was conducted. The following research objectives were developed: 1) Identify components of counter-productive behaviors that need to be managed in the workplace. 2) Develop behavioral management strategies that need be learned by employers. 3) Integrate …

Effects Of Interpreter Use On Rapport And Humint Collection, James E. Driskell Iii

Doctoral Dissertations and Master's Theses

The aim of this research was to examine how the introduction of a third party impacts interviewee rapport in an investigative setting. Prior to this research it has been speculated that a "third person in the communications loop" during an investigative interview may negatively impact critical components of the collection process, including the establishment of rapport. There are several advantages to the approach offered. First, it addresses the current concern of how the use of interpreters affects the quality, quantity, and nature of information collected from human sources. Second, it examines the construct of rapport, a core aspect of the …

Social Networking And Individual Performance: Examining Predictors Of Participation, Michael Anthony Brown Sr.

School of Public Service Theses & Dissertations

This dissertation addresses relationships between social networking and individual performance. The "act" of social networking is a process and practice by which people and organizations are drawn together by family, work or hobby to interact via websites. The explosion of these new network connections in the workplace suggests the need for an exploration of the various ways organizations can affect and improve performance and productivity.

This dissertation suggests a social networking participation model that may help organizations predict and understand the value proposition that affects acceptance or rejection of participation. Innovation adoption, governing by network and social capital are important …

Shared Leadership As A Function Of Role Assignment And Task Difficulty In A Distributed Computer Game, Alexandra Proaps

Psychology Theses & Dissertations

The use of computer game based architectures may help provide a safe, controlled environment in which geographically dispersed military units can develop leadership skills while rehearsing a specific task such as search and rescue. The purpose of this study was to investigate the relationships among task difficulty, team task performance, role assignment and emergent leadership within a shared leadership model using a modified version of the popular video game, Half Life 2 ™. The researcher assessed leadership emergence through verbal content analysis methods that have only been employed in email and message boards media formats. Across levels of task difficulty …

A Study Of Corporate Entrepreneurship In A Department Of Defense Organization, Wade W. Brower

Theses and Dissertations

What determines if an organization has a corporate entrepreneurship (CE) environment? While being entrepreneurial in a private sector job usually means a greater market share or a higher profit margin; in a public research organization, CE must be measured in other ways. This thesis evaluates a Department of Defense (DoD) organization that performs basic research. Any organization that does government or nonprofit work must continually find new ways, methods, processes, or ideas to complete the mission. In this particular study, the mission is to continue to support the warfighter with limited and changing resources—to ensure the military can maintain dominance …

I Can, But I Won’T: An Exploratory Study On People And New Information Technologies In The Military, Michael S. Killaly

Theses and Dissertations

Cloud computing is one of the hottest topics in Information Technology accounting for growth in IT spending with global revenues surging to over $130 billion in 2013. According to the Federal CIO, the U. S. Government is considered the world’s largest purchaser of information technology with spending more than $76 billion per year. Since the commercial industry uses cloud computing to reduce costs, optimize business functions and collaborate on real-time data for decision making, should the Department of Defense implement cloud computing? Research examined the possibility that cloud computing is not seen as a viable technology and if the IT …

The Positive Impact Of Negative Feedback, Mark B. Richey

Theses and Dissertations

While feedback is an essential element of performance, there is little theory explaining the effects of negative feedback. Disagreement exists as to whether negative feedback is good or bad and this impacts its use. Fortunately, control theory provides scholars with an opportunity to better understand negative feedback and the conditions necessary to support its intended function. This study examined the relationship between negative feedback and task performance in a leadership development environment. This work asserts that performance is contingent on perceived feedback usefulness, such that the relationship is stronger when feedback usefulness is high and weaker when it is low. …

Collective Intelligence Ratio: Measurement Of Real-Time Multimodal Interactions In Team Projects, Paul Kim, Donghwan Lee, Youngjo Lee, Chuan Huang, Tamas Makany

Research Collection Lee Kong Chian School Of Business

PurposeWith a team interaction analysis model, the authors sought to identify a varying range of individual and collective intellectual behaviors in a series of communicative intents particularly expressed with multimodal interaction methods. In this paper, the authors aim to present a new construct (i.e. collective intelligence ratio (CIR)) which refers to a numeric indicator representing the degree of intelligence of a team in which each team member demonstrates an individual intelligence ratio (IR) specific to a team goal.Design/methodology/approachThe authors analyzed multimodal team interaction data linked to communicative intents with a Poisson‐hierarchical generalized linear model (HGLM).FindingsThe study found evidence of a …

Longitudinal Assessment Of Changes In Job Performance And Work Attitudes: Conceptual And Methodological Issues, David Chan

Research Collection School of Social Sciences

No abstract provided.

The Effect Of Regulatory Focus On Idea Generation And Idea Evaluation, Kanexa, Inc., Roni Reiter-Palmon

Psychology Faculty Publications

Regulatory focus, an individual difference characteristic, has been linked to decision making, such that those with a promotion focus show more risk taking and flexibility whereas those with a prevention focus are risk averse and more rigid. The relationship between regulatory focus and creativity has also been investigated, with similar results. However, the focus of these efforts has been on the idea generation phase (e.g., Friedman & Forster, 2001; Lam & Chiu, 2002). This study suggests that the influence of regulatory focus on creativity operates differently for the idea evaluation phase than with the idea generation phase. Furthermore, there are …

Age-Typing Across Occupations When, Where, And Why Age-Typing Exists, Michael Dennis Reeves

Electronic Theses and Dissertations

The present study sought to determine the direction and degree to which occupations representative of all major occupational categories are viewed as age-typed (i.e., more appropriate for older or younger workers). The 60 occupations examined were the 12 most common and familiar occupations in each of five occupational categories used by the U.S. Census Bureau. I randomly assigned 365 participants to one of three survey conditions. Participants rated the feature centrality, proportional representation, normative age, and optimal performance age of 20 of the 60 occupations and the age-type of 20 different occupations. Results showed that participants reliably rated the occupations …

Exploring Empirical Guidelines For Selecting Computer Assistive Technology For People With Disabilities, Jennifer Border

Browse all Theses and Dissertations

Assistive technologies (AT) enable people with disabilities (PWD) who are unable to use traditional computer workstations to independently access computers. The selection process of AT is complex due to the numerous AT available and the specific needs of the user. This study examined the process to select new AT for a PWD with Arthrogryposis. In part 1, a series of two different typing sessions (typing test and journal response) were completed by three different AT (voice recognition (VRS), head tracker (HT), and brain computer interface (BCI)). In part 2 only journaling sessions using VRS and the user's traditional typing method …

The Relationship Between Work-Family Conflict, Perceived Support, And Psychological Contracts For Hispanic And African American Women, Celina Matilde Garcia Ali

Theses Digitization Project

The purpose of this study was to extend past and current literature in work-family conflict (WFC), perceived supervisor support (PSS), perceived organizational support (POS) and psychological contracts to Hispanic and African American populations. Data was collected from 97 participants with complete surveys from a full-time working adult population primarily in Southern California.

Age And Education Differences In Superior-Subordinate Dyads: Testing Relational Norms And Attraction Similarity Influences On Role Ambiguity, Affect, And Communication Satisfaction, Alexander Andrew Nedilskyj

Theses Digitization Project

The primary purpose of this study was to examine superior-subordinate dyads which violate relational norms and produce status inconsistency. Specifically, within the context of supervisor age and education, occupational norms suggest that employees expect their supervisor to be older and have a higher level of education. In the face of growing demographic diversity, more emphasis is being placed on superiors to build skills to effectively interact with a heterogeneous set of employees. This study proposed to test whether superior-subordinate dyads which are diverse in terms of age and education, influence employees' attitudes towards their supervisor, the satisfaction with the communication …

Time And Proximity As Factors Of Quality Mentorship, Brandon Keith Patrick

Theses Digitization Project

This study examined the impact of time and proximity on the quality of formal mentor program in organizations. The study proposed that a quality formal mentor program will be one where the mentor and protégé are close in proximity and that the time the mentor spends with the protégé will lead to higher career-related and psychosocial outcomes.

Predicting Differences In Occupational Stress And Coping Styles: The Interactive Effect Of Age And Gender, Tejas Archis Dalvi

Theses Digitization Project

This study makes a significant contribution to the work stress and coping literature by making it the first study to use the Professional Worker Career Experience Survey (PWCES) dataset to examine differences in work stress and coping styles with regard to age, gender and their supposed interaction.

Job Satisfaction Of Nonprofit Workers, Christine Sarah Johnson

Theses Digitization Project

The purpose of this study was to investigate the overall job satisfaction of employees that work in nonprofit organizations that have religious names. The study used individual survey methods to collect its data. Participants for this study were recruited from paid employees of Catholic Charities of San Bernardino and Riverside (CCSBR), one of the largest non-profit organizations in the Inland Empire. A total of 48 employees participated in this study.

Clarifying Leader-Member Exhange Theory: Examining The Role Of Leader Active Listening And Justice Perceptions, Erik Samuel Collier

Theses Digitization Project

This study examines leader-member exchange (LMX) theory and presents a framework to better predict work outcomes of job satisfaction and organizational commitment by introducing organizational justice perceptions as a mediating construct and leader active listening as a moderating construct.

The Effects Of The Attacks Of 9/11 On Organizational Policies, Employee Attitudes And Workers’ Psychological States, Amy E. Hurley-Hanson, Cristina M. Giannantonio, Heidi Carlos, Jessica Harnett, Melanie Jetta, Madeline Mercier

Business Faculty Articles and Research

Problem statement: The attacks of September 11, 2001 (9/11) on the United States have had a profound effect on organizations and their employees. These effects occurred in the days and weeks immediately following the attacks, as well as in the years since the attacks occurred. In commemoration of the tenth anniversary of 9/11, this study focuses on the impact that the attacks of September 11, 2001 have had on organizational policies, employee attitudes and workers’ psychological states. Approach: Managers were surveyed regarding the effects of 9/11 on these issues. Results: The results of the study indicate that …

Understanding The Effects Of Diversity In Mission From A Social Science Perspective, David R. Dunaetz

CGU Faculty Publications and Research

This study presents an overview of the results of empirical studies concerning diversity in work teams. Although these studies have most often been carried out in secular contexts, they support perspectives of human nature that are consistent with the biblical themes found associated with the Tower of Babel (the Similarity/Attraction Perspective) and Paul's metaphor of the Body of Christ and spiritual gifts (the Information/Decision Making Perspective). Key concepts are explained, including the measurement of diversity and team performance, task and relationship diversity, faultlines, cultural versus non-cultural diversity, and status. When the results of the various diversity studies are combined, it …

Age, Gender, And Tattoos: Tattoo Stigma And Hiring Decisions, Carla Anne Zimmerman

Theses Digitization Project

While it is illegal to discriminate against a job applicant for their age or gender, screening networking sites before hiring not only makes these factors salient, but may also provide information on more justifiable reasons for refusing to hire an applicant. Tattoos are one such potential reason and the stigma is especially detrimental to women. The purpose of this study is to examine how the age, gender, and tattoo stigma affect perceptions of a job applicant.

An Examination Of The Organizational Factors That Contribute To Police Officer Perceived Organizational Support, Dustin Cody Gaines

Theses Digitization Project

The purpose of this research was to examine the effect of various organizational arrangements on police officers' belief that they and their work are valued by the department. This study examines four management domains and their impact on officers' feelings of being valued. These four management domains are: inclusiveness in decision-making, supervisor relationships, professionalism. and communicated direction. The data came from a sample of 176 survey respondents who are patrol officers in a Southern Californian municipal police department.