Open Access. Powered by Scholars. Published by Universities.®

Industrial and Organizational Psychology Commons

Open Access. Powered by Scholars. Published by Universities.®

Singapore Management University

Discipline
Keyword
Publication Year
Publication
Publication Type

Articles 91 - 120 of 229

Full-Text Articles in Industrial and Organizational Psychology

Does Having A Bad Boss Make You More Likely To Be One Yourself?, Shannon G. Taylor, Robert Folger, Abhijeet K. Vadera, Matthew D. Griffith, Chaim R. Letwin Jan 2019

Does Having A Bad Boss Make You More Likely To Be One Yourself?, Shannon G. Taylor, Robert Folger, Abhijeet K. Vadera, Matthew D. Griffith, Chaim R. Letwin

Research Collection Lee Kong Chian School Of Business

Toxic bosses harm employees in countless ways — for instance, by lowering morale, diminishing well-being, and increasing work-family conflict. Estimates suggest abusive supervision costs organizations millions in lost productivity, employee turnover, and litigation each year. Although prior research has found that leader behaviors can “trickle down” to affect the actions of employees at lower organizational levels, surely not all abused supervisors abuse their own subordinates. So when do supervisors perpetuate abuse in organizations, when don’t they, and why?


Ecological Rationality: Fast-And-Frugal Heuristics For Managerial Decision Making Under Uncertainty, Shenghua Luan, Jochen Reb, Gerd Gigerenzer Jan 2019

Ecological Rationality: Fast-And-Frugal Heuristics For Managerial Decision Making Under Uncertainty, Shenghua Luan, Jochen Reb, Gerd Gigerenzer

Research Collection Lee Kong Chian School Of Business

Heuristics are often viewed as inferior to “rational” strategies that exhaustively search and process information. Introducing the theoretical perspective of ecological rationality, we challenge this view and argue that under conditions of uncertainty common to managerial decision making, managers can actually make better decisions using fast-and-frugal heuristics. Within the context of personnel selection, we show that a heuristic called Δ-inference can more accurately predict which of two job applicants would perform better in the future than logistic regression, a prototypical rational strategy. Using data from 236 applicants at an airline company, we demonstrate in Study 1 that despite searching less …


A Dual-Process Theory Perspective To Better Understand Judgments In Assessment Centers: The Role Of Initial Impressions For Dimension Ratings And Validity, Pia V. Ingold, Mirjam Donni, Filip Lievens Dec 2018

A Dual-Process Theory Perspective To Better Understand Judgments In Assessment Centers: The Role Of Initial Impressions For Dimension Ratings And Validity, Pia V. Ingold, Mirjam Donni, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Insight into assessors’ initial impressions has the potential to advance knowledge on how assessors form dimension-based judgments and on possible biases in these ratings. Therefore, this study draws on dual process theory to build and test a model that integrates assessors’ dimension ratings (i.e., systematic, slow, deliberate processing mode) with their initial impressions (i.e., intuitive, fast, automatic processing mode). Data collection started with an AC where assessors provided ratings of assessees, and an online survey of assessees’ supervisors who rated their job performance. In addition, two other rater pools provided initial impressions of these assessees by evaluating extracted 2-min video …


Hexaco Personality Predicts Counterproductive Work Behavior And Organizational Citizenship Behavior In Low-Stakes And Job Applicant Contexts, Jeromy Anglim, Filip Lievens, Lisa Everton, Sharon L. Grant, Andrew Marty Dec 2018

Hexaco Personality Predicts Counterproductive Work Behavior And Organizational Citizenship Behavior In Low-Stakes And Job Applicant Contexts, Jeromy Anglim, Filip Lievens, Lisa Everton, Sharon L. Grant, Andrew Marty

Research Collection Lee Kong Chian School Of Business

This study examined the degree to which the predictive validity of personality declines in job applicant settings. Participants completed the 200-item HEXACO Personality Inventory-Revised, either as part of confidential research (347 non-applicants) or an actual job application (260 job applicants). Approximately 18-months later, participants completed a confidential survey measuring organizational citizenship behavior (OCB) and counterproductive work behavior (CWB). There was evidence for a small drop in predictive validity among job applicants, however honesty-humility, extraversion, agreeableness, and conscientiousness predicted lower levels of CWB and higher levels of OCB in both job applicants and non -applicants. The study also informs the use …


How Culture Affects Asia’S Pursuit Of Beauty, Shilpa Madan, Shankha Basu Nov 2018

How Culture Affects Asia’S Pursuit Of Beauty, Shilpa Madan, Shankha Basu

Research Collection Lee Kong Chian School Of Business

New research indicates that Asian countries have different attitudes toward beauty than Western markets.


Low Power Individuals In Social Power Research: A Quantitative Review, Theoretical Framework, And Empirical Test, Michael Schaerer, Christilene Du Plessis, Andy J. Yap, Stefan Thau Nov 2018

Low Power Individuals In Social Power Research: A Quantitative Review, Theoretical Framework, And Empirical Test, Michael Schaerer, Christilene Du Plessis, Andy J. Yap, Stefan Thau

Research Collection Lee Kong Chian School Of Business

We examine the role of low-power individuals in social power research. A multi-method literature review reveals that low-power individuals may be insufficiently understood because many studies lack necessary control conditions that allow drawing inferences about low power, effects are predominantly attributed to high power, and qualitative reviews primarily focus on how high-power individuals feel, think, and behave. Challenging the assumption that low power tends to produce opposite consequences of high power, we highlight several similarities between the two states. Based on social exchange theories, we propose that unequal-power (vs. equal-power) relationships make instrumental goals, competitive attitudes, and exchange rules salient, …


The Making Of Successful Teams: A Study On Psychological Safety And Great Workplaces In Asia Pacific: 2018 Asia Insights, Richard Raymond Smith, Valerie Tan Nov 2018

The Making Of Successful Teams: A Study On Psychological Safety And Great Workplaces In Asia Pacific: 2018 Asia Insights, Richard Raymond Smith, Valerie Tan

Research Collection Lee Kong Chian School Of Business

Drawing on existing literature as well as our own research, we set out to answer this question: what is the best approach to foster quality teamwork that transforms companies into great workplaces that are future-ready? We considered this research question specifically in the context of Asia Pacific – a region where Gartner predicts that 80 percent of traditional companies may lose 10 percent of their market share by 2021 if disruptions are not well considered and addressed. For this purpose, we examined the Great Place to Work data gathered from over 800 organisations with more than 400,000 survey respondents across …


A Dual-Process Team Mood Framework Of Team Creativity, Sean Teck Hao Lee Aug 2018

A Dual-Process Team Mood Framework Of Team Creativity, Sean Teck Hao Lee

Dissertations and Theses Collection (Open Access)

While it has been recognized that mood can exert a substantive influence on an individual’s level of creativity, much of the creative needs of organizations today are being fulfilled by brainstorming teams rather than individual employees. As such, researchers have begun to examine the effects of mood on creativity in the context of teams. Existing findings, unfortunately, have not been consistent, such that positive mood has been shown to be beneficial towards team creativity at times (e.g., Grawitch, Munz, Elliott, & Mathis, 2003), while at other times being harmful towards team creativity (e.g., Tsai, Chi, Grandey, & Fung, 2012). Similarly, …


Prosocial Implicit Trait Policies Underlie Performance On Different Situational Judgment Tests With Interpersonal Content, Stephan J. Motowidlo, Filip Lievens, Kamalika Ghosh Aug 2018

Prosocial Implicit Trait Policies Underlie Performance On Different Situational Judgment Tests With Interpersonal Content, Stephan J. Motowidlo, Filip Lievens, Kamalika Ghosh

Research Collection Lee Kong Chian School Of Business

This study tests the hypothesis that situational judgment tests (SJTs) with interpersonal content reflect implicit beliefs about the utility of prosocial action for job effectiveness and that agreeable people are more likely to believe that prosocial action is effective. Two hundred ninety-four undergraduates completed four different SJTs with interpersonal content and a measure of Agreeableness. Results show that the effectiveness of response options in these SJTs is positively correlated with the level of prosociality they express and that because of their prosocial elements, scores on different SJTs are correlated with one another and with Agreeableness. These results shed light on …


Response Distortion On Personality Tests In Applicants: Comparing High-Stakes To Low-Stakes Medical Settings, Jeromy Anglim, Stefan Bozic, Jonathon Little, Filip Lievens May 2018

Response Distortion On Personality Tests In Applicants: Comparing High-Stakes To Low-Stakes Medical Settings, Jeromy Anglim, Stefan Bozic, Jonathon Little, Filip Lievens

Research Collection Lee Kong Chian School Of Business

The current study examined the degree to which applicants applying for medical internships distort their responses to personality tests and assessed whether this response distortion led to reduced predictive validity. The applicant sample (n = 530) completed the NEO Personality Inventory whilst applying for one of 60 positions as first-year post-graduate medical interns. Predictive validity was assessed using university grades, averaged over the entire medical degree. Applicant responses for the Big Five (i.e., neuroticism, extraversion, openness, conscientiousness, and agreeableness) and 30 facets of personality were compared to a range of normative samples where personality was measured in standard research settings …


Effects Of Group-Discussion Integrative Complexity On Intergroup Relations In A Social Dilemma, Guihyun Park, Richard P. Deshon May 2018

Effects Of Group-Discussion Integrative Complexity On Intergroup Relations In A Social Dilemma, Guihyun Park, Richard P. Deshon

Research Collection School of Social Sciences

Organizations increasingly rely on team-based work systems-yet intergroup behavior is predisposed toward competition, which can render conflict management in organizations especially difficult. Based on the integrative complexity model of group decision-making and the literature on intergroup social dilemmas, we argue that a lack of quality group discussion (i.e., low integrative complexity) can heighten group members' sense of greed toward and fear of other groups-and, by doing so, increase the likelihood that a group will decide to compete. Accordingly, we propose and evaluate two interventions that target group-discussion dynamics to promote the integrative complexity of group discussion and intergroup cooperation: structured …


Perceived Entitlement Causes Discrimination Against Attractive Job Candidates In The Domain Of Relatively Less Desirable Jobs, Margaret Lee, Marko Pitesa, Madan M. Pillutla, Stefan Thau Mar 2018

Perceived Entitlement Causes Discrimination Against Attractive Job Candidates In The Domain Of Relatively Less Desirable Jobs, Margaret Lee, Marko Pitesa, Madan M. Pillutla, Stefan Thau

Research Collection Lee Kong Chian School Of Business

People generally hold positive stereotypes of physically attractive people and because of those stereotypes often treat them more favorably. However, we propose that some beliefs about attractive people, specifically, the perception that attractive individuals have a greater sense of entitlement than less attractive individuals, can result in negative treatment of attractive people. We examine this in the context of job selection and propose that for relatively less desirable jobs, attractive candidates will be discriminated against. We argue that the ascribed sense of entitlement to good outcomes leads to perceptions that attractive individuals are more likely to be dissatisfied working in …


Optimizing The Validity Of Situational Judgment Tests: The Importance Of Scoring Methods, Qingxiong Weng, Hui Yang, Filip Lievens, Michael A. Mcdaniel Feb 2018

Optimizing The Validity Of Situational Judgment Tests: The Importance Of Scoring Methods, Qingxiong Weng, Hui Yang, Filip Lievens, Michael A. Mcdaniel

Research Collection Lee Kong Chian School Of Business

In recent years, situational judgment tests (SJTs) have made strong inroads in assessment practices. Despite the importance of scoring for the validity of SJTs, little attention has been paid to different SJT scoring methods. This study investigated the influence of scoring methods on the criterion-related validity of SJTs. We examined five different consensus scoring methods (i.e., raw, standardized, dichotomous, mode, and proportion scoring) and several integrated scoring methods for scoring the same SJT. Results showed that one of the most popular scoring approaches (raw consensus scoring) is associated with an extreme response tendency and yields the lowest scale validity of …


The Macroeconomic Environment And The Psychology Of Work Evaluation, Nina Sirola, Marko Pitesa Jan 2018

The Macroeconomic Environment And The Psychology Of Work Evaluation, Nina Sirola, Marko Pitesa

Research Collection Lee Kong Chian School Of Business

This research tested the idea that the perception of the state of the macroeconomic environment impacts the psychology underlying an essential organizational function: The evaluation of employees’ work and the associated promotion and demotion decisions. We predicted that when the macroeconomic environment is perceived to be more (less) prosperous, people’s generalized sense of the extent to which individuals have control over outcomes increases (decreases), leading them to attribute more (less) responsibility for work outcomes to individuals rather than contextual influences. In Study 1, we tested this theory using data from 124,400 respondents surveyed across 57 countries and 19 years and …


Employer Branding: A Brand Equity-Based Literature Review And Research Agenda, Christian P. Theurer, Andranik Tumasjan, Isabell M. Welpe, Filip Lievens Jan 2018

Employer Branding: A Brand Equity-Based Literature Review And Research Agenda, Christian P. Theurer, Andranik Tumasjan, Isabell M. Welpe, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Over the past two decades, scholarly interest in employer branding has strongly increased. Simultaneously, however, employer branding research has developed into a fragmented field with heterogeneous interpretations of the employer branding concept and its scope, which has impeded further theoretical and empirical advancement. To strengthen the foundation for future work, this paper takes a brand equity perspective to review the extant literature and create an integrative model of employer branding. Using an analytical approach, the authors identify 187 articles, which they integrate along different employer brand dimensions and branding strategies: (i) conceptual; (ii) employer knowledge dimensions; (iii) employer branding activities …


The Search For Meaning Amid Tasks Galore And Race To Be First, David Chan Nov 2017

The Search For Meaning Amid Tasks Galore And Race To Be First, David Chan

Research Collection School of Social Sciences

For most, life is a busy pursuit.But it is good every now and then to take the time to reflect on why you dowhat you do.


Testing, Retesting And Selecting The Right Job Applicant, Singapore Management University Oct 2017

Testing, Retesting And Selecting The Right Job Applicant, Singapore Management University

Perspectives@SMU

Allowing applicants to retake a test can help increase the likelihood of hiring the best person for the job


Why Is Workplace Bullying So Widespread And Rising?, Singapore Management University Aug 2017

Why Is Workplace Bullying So Widespread And Rising?, Singapore Management University

Perspectives@SMU

Pressure, disorganisation and regulatory failure are red flags


What Motivates Workaholism And Should It Be Avoided?, Singapore Management University Jun 2017

What Motivates Workaholism And Should It Be Avoided?, Singapore Management University

Perspectives@SMU

New study reveals why some people are prone to work too much


How To Measure Well-Being At Work And Why It Matters, Singapore Management University May 2017

How To Measure Well-Being At Work And Why It Matters, Singapore Management University

Perspectives@SMU

Supported staff are key drivers of high performing workplaces


Future Directions In Personality, Occupational And Medical Selection: Myths, Misunderstandings, Measurement, And Suggestions, Eamonn Ferguson, Filip Lievens May 2017

Future Directions In Personality, Occupational And Medical Selection: Myths, Misunderstandings, Measurement, And Suggestions, Eamonn Ferguson, Filip Lievens

Research Collection Lee Kong Chian School Of Business

This paper has two objectives: (1) presenting recent advances in personality theory whereby personality traits are conceptualized within a framework that focuses on the dynamic interactions of behaviour, biology, context, and states, and (2) discussing the implications of these developments for measurement and medical selection. We start by presenting evidence that traits are no longer regarded as stable deterministic predictors of behaviour. Instead, traits are found to change across generations, the life span, and in response to environmental contingencies. Thus, there is an urgent need to explore how traits change as function of medical education. Second, drawing on recent theory …


Construct-Driven Sjts: Toward An Agenda For Future Research, Filip Lievens May 2017

Construct-Driven Sjts: Toward An Agenda For Future Research, Filip Lievens

Research Collection Lee Kong Chian School Of Business

A common theme running through recent research on Situational Judgment Tests (SJTs) and this special issue is the aim to improve the measurement of constructs via SJTs. Construct-driven SJTs differ from traditional SJTs in that they present a trait activating situation to test-takers and a more unidimensional set of response options that depict different trait levels. In this commentary, I frame the different papers of this special issue into a research agenda related to construct-driven SJTs. Specifically, I posit that future research should examine whether construct-driven SJTs lead to more unidimensionality at the item level, cleaner measurement of the constructs, …


Practical Intelligence, Emotional Intelligence, And Social Intelligence, Filip Lievens, David Chan Jan 2017

Practical Intelligence, Emotional Intelligence, And Social Intelligence, Filip Lievens, David Chan

Research Collection School of Social Sciences

Over the years, practical intelligence, social intelligence, and especially emotional intelligence have received substantial attention in both the academic and practitioner literatures. However, at the same time, these individual dierence “constructs” have also fueled controversies and criticisms, including their applications to employee selection. It is without doubt that their definition, dimensionality, and operationalization (measurement) have been much more questioned as compared to the more traditional or established constructs (i.e., cognitive ability, personality) in this section of the Handbook.


Blame The Shepherd Not The Sheep: Imitating Higher-Ranking Transgressors Mitigates Punishment For Unethical Behavior, Christopher W. Bauman, Leigh Plunkett Tost, Ong, Madeline Nov 2016

Blame The Shepherd Not The Sheep: Imitating Higher-Ranking Transgressors Mitigates Punishment For Unethical Behavior, Christopher W. Bauman, Leigh Plunkett Tost, Ong, Madeline

Research Collection Lee Kong Chian School Of Business

Do bad role models exonerate others’ unethical behavior? Based on social learning theory and psychologicaltheories of blame, we predicted that unethical behavior by higher-ranking individuals changes howpeople respond to lower-ranking individuals who subsequently commit the same transgression. Fivestudies explored when and why this rank-dependent imitation effect occurs. Across all five studies, wefound that people were less punitive when low-ranking transgressors imitated high-ranking membersof their organization. However, imitation only reduced punishment when the two transgressors werefrom the same organization (Study 2), when the transgressions were highly similar (Study 3), and whenit was unclear whether the initial transgressor was punished (Study 5). …


Interpersonal Dynamics In Assessment Center Exercises: Effects Of Role Player Portrayed Disposition, Tom Oliver, Peter Hausdorf, Filip Lievens, Peter Conlon Nov 2016

Interpersonal Dynamics In Assessment Center Exercises: Effects Of Role Player Portrayed Disposition, Tom Oliver, Peter Hausdorf, Filip Lievens, Peter Conlon

Research Collection Lee Kong Chian School Of Business

Although interpersonal interactions are the mainstay of many assessment center exercises, little is known about how these interactions unfold and affect participant behavior and performance. More specifically, participants interact with role players who have been instructed to demonstrate behavior reflecting specific dispositions as part of the exercise. This study focuses on role player portrayed disposition as a potentially important social demand relevant to participant behavior and performance in interpersonal simulations. We integrate interpersonal theory and trait activation theory to formulate hypotheses about the effects of role player portrayed disposition on participant behavior and performance in 184 interpersonal simulations. A significant …


Validity And Reliability Of Situational Judgement Test Scores: A New Approach Based On Cognitive Diagnosis Models, Miguel A. Sorrel, Julio Olea, Francisco José Abad, Jimmy De La Torre, David Aguado, Filip Lievens Jul 2016

Validity And Reliability Of Situational Judgement Test Scores: A New Approach Based On Cognitive Diagnosis Models, Miguel A. Sorrel, Julio Olea, Francisco José Abad, Jimmy De La Torre, David Aguado, Filip Lievens

Research Collection Lee Kong Chian School Of Business

Conventional methods for assessing the validity and reliability of situational judgment test (SJT) scores have proven to be inadequate. For example, factor analysis techniques typically lead to nonsensical solutions, and assumptions underlying Cronbach's alpha coefficient are violated due to the multidimensional nature of SJTs. In the current article, we describe how cognitive diagnosis models (CDMs) provide a new approach that not only overcomes these limitations but that also offers extra advantages for scoring and better understanding SJTs. The analysis of the Q-matrix specification, model fit, and model parameter estimates provide a greater wealth of information than traditional procedures do. Our …


Widening Access In Selection Using Situational Judgement Tests: Evidence From The Ukcat, Filip Lievens, Fiona Patterson, Jan Corstjens, Stuart Martin, Sandra Nicholson Jun 2016

Widening Access In Selection Using Situational Judgement Tests: Evidence From The Ukcat, Filip Lievens, Fiona Patterson, Jan Corstjens, Stuart Martin, Sandra Nicholson

Research Collection Lee Kong Chian School Of Business

Widening access promotes student diversity and the appropriate representation of all demographic groups. This study aims to examine diversity-related benefits of the use of situational judgement tests (SJTs) in the UK Clinical Aptitude Test (UKCAT) in terms of three demographic variables: (i) socioeconomic status (SES); (ii) ethnicity, and (iii) gender. Methods: Outcomes in medical and dental school applicant cohorts for the years 2012 (n = 15 581) and 2013 (n = 15 454) were studied. Applicants' scores on cognitive tests and an SJT were linked to SES (parents' occupational status), ethnicity (White versus Black and other minority ethnic candidates), and …


Situational Judgment Tests: From Measures Of Situational Judgment To Measures Of General Domain Knowledge, Filip Lievens, Stephan J. Motowidlo Mar 2016

Situational Judgment Tests: From Measures Of Situational Judgment To Measures Of General Domain Knowledge, Filip Lievens, Stephan J. Motowidlo

Research Collection Lee Kong Chian School Of Business

Situational judgment tests (SJTs) are typically conceptualized as contextualized selection procedures that capture candidate responses to a set of relevant job situations as a basis for prediction. SJTs share their sample-based and contextualized approach with work samples and assessment center exercises, although they differ from these other simulations by presenting the situations in a low-fidelity (e.g., written) format. In addition, SJTs do not require candidates to respond through actual behavior because they capture candidates' situational judgment via a multiple-choice response format. Accordingly, SJTs have also been labeled low-fidelity simulations. This SJT paradigm has been very successful: In the last 2 …


Three “I’S” To Build The Supporting Ecosystem For Our Future Economy, David Chan Jan 2016

Three “I’S” To Build The Supporting Ecosystem For Our Future Economy, David Chan

Research Collection School of Social Sciences

This paper discusses the supporting ecosystem for sustaining afuture vibrant economy that can co-exist with a strong Singaporesociety. Challenges and opportunities will be explicated and specificrecommendations will be made in three areas, namely, (1) thedevelopment of Singapore’s physical and virtual infrastructure; (2)the integration of the roles of universities and research institutions inresearch, education and practice; and (3) the adaptation ofGovernment policies and the functioning of the public, private andpeople sectors.Economic future is always uncertain, but it is important to be clearabout the intended direction for Singapore’s future economy. Thecountry needs to set specific, challenging and realistic goals relatedto the economy. …


Differences Between Multimedia And Text-Based Assessments Of Emotion Management: An Exploration With The Multimedia Emotion Management Assessment (Mema), Carolyn Maccann, Filip Lievens, Nele Libbrecht, Richard D. Roberts Jan 2016

Differences Between Multimedia And Text-Based Assessments Of Emotion Management: An Exploration With The Multimedia Emotion Management Assessment (Mema), Carolyn Maccann, Filip Lievens, Nele Libbrecht, Richard D. Roberts

Research Collection Lee Kong Chian School Of Business

People process emotional information using visual, vocal, and verbal cues. However, emotion management is typically assessed with text based rather than multimedia stimuli. This study (N=427) presents the new multimedia emotion management assessment (MEMA) and compares it to the text-based assessment of emotion management used in the MSCEIT. The text-based and multimedia assessment showed similar levels of cognitive saturation and similar prediction of relevant criteria. Results demonstrate that the MEMA scores have equivalent evidence of validity to the text-based MSCEIT test scores, demonstrating that multimedia assessment of emotion management is viable. Furthermore, our results inform the debate as to whether …