Industrial and Organizational Psychology Commons^™

Big Data Techniques And Talent Management: Recommendations For Organizations And A Research Agenda For I-O Psychologists, Michael C. Campion, Michael A. Campion, Emily D. Campion

Management Faculty Publications

Big data and its applicability to talent management (TM) as defined by Rotolo et al. (2018) has already been recognized by many outside the field of I-O psychology. The market is beginning to include offerings from vendors for products that use some combination of big data techniques to process vast amounts of data or previously unanalyzable data, which they claim will improve components of TM for organizations. Unfortunately, as noted in the focal article, this “frontier” issue makes it difficult for organizations to separate the wheat from the chaff. Further, with few exceptions, I-O psychology is just beginning …

Predicting Score Change: An Empirical Investigation Of Cheating On Unproctored Employment Tests, Katelyn J. Cavanaugh

Psychology Theses & Dissertations

Unproctored internet testing (UIT) is used widely to administer employment tests (Fallaw, Solomonson, & McClelland, 2009), although cognitively loaded tests delivered by UIT are suspected to offer test takers greater opportunities to cheat and increase the risk of test taker cheating (Chapman & Webster, 2003; Tippins et al., 2006; Tippins, 2009). Despite the wide use and suspected cheating concerns, there is a dearth of research investigating cheating on cognitively loaded UITs (Naglieri et al., 2004; Beaty et al., 2011). Based on the lack of theoretically-grounded empirical studies, the current study had two goals: (1) identify which cheating methods are used …

The Effects Of Selection System Characteristics And Privacy Needs On Procedural Justice Perceptions: An Investigation Of Social Networking Data In Employee Selection, Rachel C. Callan

Psychology Theses & Dissertations

Privacy violations have been suggested as an important variable in procedural justice perceptions, but the nature of this relationship is not well understood. Privacy has been investigated as a precursor to overall justice perceptions, but to date no published research investigates the role of privacy in the Gilliland procedural justice model (1993), one of the most influential procedural justice models in the literature. This dissertation explored this relationship by applying the Gilliland model to a situation rife with potential privacy issues: the use of social networking site information in employee selection. As in Gilliland’s model, selection system characteristics altered procedural …

Testing A Model Of Servant Leadership's Influence On Follower Outcomes: Exploring Mediation Effects Of Follower Trust And Prosocial Identity, Dante P. Myers

Psychology Theses & Dissertations

Servant leadership is beginning to emerge as a premier positive leadership approach in the 21st century. However, recent theoretical propositions detailing the process through which servant leadership impacts outcomes has not been tested. Using the JD-R framework, the present study investigates follower prosocial identity and follower trust as key mediators of the relationship between servant leadership and follower job satisfaction, organizational commitment, organizational citizenship behaviors, community citizenship behaviors, and turnover intentions. Research participants included 578 working adults recruited from Amazon’s Mechanical Turk (MTurk) that responded to three surveys separated by approximately one month each. The hypothesized model was tested using …

Creativity And Innovation Through The Job Demands-Resources Model, Nathan Haugejorde Bjornberg

Psychology Theses & Dissertations

Organizational innovation is key to organizations’ financial performance and long-term success (Anderson, Potočnik, & Zhou, 2014; Bowen, Rostami, & Steel, 2010). Employees drive organizational innovation through their creativity and innovation, making the understanding of how to influence these behaviors especially important. Previous research has stressed the importance of the work environment and individual differences in supporting creativity and innovation (Byron & Khazanchi, 2011; Hammond, Neff, Farr, Schwall, & Zhao, 2011; Hülsheger, Anderson, & Salgado, 2009; Hunter, Bedell, & Mumford, 2007), but results have been unclear about how this occurs (Hennessey & Amabile, 2010). This study used the job-demands resources model …

Conceptual Model Of Career Counseling For Better Preparing Students For The Transition From School To Work, Brian Christopher Preble

STEMPS Theses & Dissertations

The purpose of this study was to design a conceptual model of career counseling for high school counselors to assist students with the school-to-work transition. A framework addressing the nature and substance of interactions and activities that support workforce preparation was needed. Qualitative research was conducted. Four focus groups comprised of unemployed individuals searching for work, gainfully employed artisans and skilled technicians, managers and employers from business and industry, and high school counselors were held to collect data. Two coders established intercoder agreements and a kappa was calculated to determine interrater reliability. Economic data obtained from interviews with business specialists …

Threat Or Challenge? Intensified Job Demands And The Moderating Effect Of Differentiated Transformational Leadership, Benjamin Bass

Psychology Theses & Dissertations

Over the past 30 years, industrialized democracies have experienced major economic change due to globalization, economic instability, and rapid technological innovation. To remain viable, organizations maximize flexibility through strategies like downsizing, just-in-time inventory, and temporary labor. Consequently, employees face heightened responsibility, variable workloads, and rising job insecurity. While these demands are stressful, at times, some may represent an exciting challenge. Recently, researchers started studying how the long-term intensification of work affects employees via intensified job demands. This dissertation builds on their efforts by exploring short-term job demand intensification. Specifically, the transactional model of stress and the job demands-resources model were …

Supervisor And Subordinate Perceptions Of Leader-Member Exchange: Examining Idiosyncratic Deals And Work-Family Experiences In A Moderated Mediation Model, Michael L. Litano

Psychology Theses & Dissertations

The extant literature recognizes that subordinates in high-quality leader-member exchange (LMX) relationships experience the most favorable outcomes (Dulebohn, Bommer, Liden, Brouer, & Ferris, 2012). In exchange for their unwavering commitment and superior job performance, high LMX subordinates benefit from greater access to valuable resources (e.g., communication, support, and negotiating latitude; Gerstner & Day, 1997), which can then be used to combat job demands and facilitate accomplishment of the subordinates’ salient goals (Agarwal, Datta, Blake-Beard, & Bhargava, 2012; Hobfoll, 2001). Meta-analytic evidence suggests that LMX also has critical implications for work-family outcomes (Litano, Major, Streets, Landers, & Bass, 2016), however, the …

An Investigation Into Perceived Productivity And Its Influence On The Relationship Between Organizational Climate And Affective Commitment, Kaitlynn Marie Castelle

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research is to investigate the influence of individually perceived productivity on the relationship between individually assessed organizational climate and affective commitment, from heterogeneous survey participant data. A theoretical framework is adopted to explain how organizational climate shapes employee perception and how this relationship is moderated by a perceived productivity. This is a relatively unexplored concept in the defined context and has been developed by the researcher. Perceived productivity was measured using an instrument developed in this research to gauge respondents’ perception of their productivity. The instrument, named the General Measure of Perceived Productivity (GMPP), was developed …

Creative Confidence In Organizational Knowledge Creation: A Synthesis Of The Literature, Elnaz Dario, Rafael Landaeta, Resit Unal, E.H. Ng. (Ed.), B. Nepal (Ed.), E. Schott (Ed.)

Engineering Management & Systems Engineering Faculty Publications

Creative confidence is a newly rising topic in the innovation study area. In a world where creativity has become a vital source of knowledge creation, not believing in one's own creative capacity could be a barrier. At the organizational level, many good ideas are disappearing before ever being written down or shared. Organizations may lose talented people who have great creative potential by either not giving them the opportunity to express their creative ideas or due to a lack of confidence from the employee side, in sharing these ideas. This paper will contribute to the research stream on the role …

Expert Supervisors' Priorities When Working With Easy And Challenging Supervisees, Gulsah Kemer, L. Dianne Borders, Nedim Yel

Counseling & Human Services Faculty Publications

Using Kemer, Borders, and Willse's ( 2014) concept map as a conceptual model, the authors aimed to understand expert supervisors' priorities with their easy and challenging supervisees. Experts' priorities with easy and challenging supervisees were represented in different parts of the concept map, and they seemed to individualize their work with challenging supervisees.

Game-Framing Cognitive Assessments To Improve Applicant Perceptions, Andrew Burnett Collmus

Psychology Theses & Dissertations

Research has shown that although cognitive testing is key to quality hiring, applicants often react poorly to cognitive ability tests. Applicant reactions theory indicates that time-length judgments of a selection procedure can affect applicant perceptions. It was thus hypothesized that game-framing, the act of labeling something a game without changing the content, would cause participants to perceive that time was moving faster while completing a battery of cognitive ability tests. Similarly, it was expected that game-framing would increase test motivation and decrease test anxiety. Perceived length was tested as a mediator for the effects of game-framing on test anxiety and …

Examining Attitudes, Norms, And Control Toward Safety Behaviors As Mediators In The Leadership-Safety Motivation Relationship, Gargi Sawhney

Psychology Theses & Dissertations

Research on occupational safety has been on the rise in recent years, owing to the high rates of deaths and disabilities that occur in the workplace. Findings suggest that unsafe behaviors and work-related accidents and injuries can be reduced through increasing employee safety motivation. Additional research has recognized leadership as a source of employee safety motivation. However, most studies have empirically assessed safety motivation and its antecedents using a cross-sectional design. Therefore, the aims of the current study were to examine effects of various safety-specific leader behaviors, following the full-range leadership model, on safety motivation using a time-lagged study design. …

Forces At Work: Workforce Perspectives In Print Journalism Amid Paradigm Shift, Stephanie Bernat

Communication & Theatre Arts Theses

Print newspapers are in an age of disruption that has radically affected readership, news consumption, news production and news distribution. As such, the industry has experimented with new business models that incorporate online, including blog-style reporting, short-format stories, and investigatory reporting via social media. This experimentation could be identified as a Kuhnian pre-paradigmatic phase of a print news industry in crisis. Meanwhile the workforce of print newspapers is experiencing a disruption of identity as what it means to be a journalist has changed in reaction. Exodus of journalists from print newspapers has been both involuntary through layoffs and voluntary as …

Facilitating A Whole-Life Approach To Career Development: The Role Of Organizational Leadership, Michael L. Litano, Debra A. Major

Psychology Faculty Publications

This article focuses on the whole-life approach to career development. A review of the ways in which career paths have been conceptualized over time demonstrates that increasing consideration has been given to nonwork factors (i.e., personal life and family life) in defining careers. The whole-life perspective on career development acknowledges that employees are striving for opportunities for professional development as well as individualized work-life balance, which changes over the life course. Although the careers literature has emphasized interorganizational mobility as the primary mechanism for achieving these goals, whole-life career development can also be achieved within a single organization when organizational …

Correcting Misconceptions About Gamification Of Assessment: More Than Sjts And Badges, Michael B. Armstrong, Jared Z. Ferrell, Andrew B. Collmus, Richard N. Landers

Psychology Faculty Publications

Describing the current state of gamification, Chamorro-Premuzic, Winsborough, Sherman, and Hogan () provide a troubling contradiction: They offer examples of a broad spectrum of gamification interventions, but they then summarize the entirety of gamification as “the digital equivalent of situational judgment tests.” This mischaracterization grossly oversimplifies a rapidly growing area of research and practice both within and outside of industrial–organizational (I-O) psychology. We agree that situational judgment tests (SJTs) can be considered a type of gamified assessment, and gamification provides a toolkit to make SJTs even more gameful. However, the term gamification refers to a much broader and potentially more …

Categorizing Fetal Heart Rate Variability With And Without Visual Aids, Amanda J. Ashdown, Mark W. Scerbo, Lee A. Belfore Ii, Stephen S. Davis, Alfred Z. Abuhamad

Psychology Faculty Publications

Objective This study examined the ability of clinicians to correctly categorize images of fetal heart rate (FHR) variability with and without the use of exemplars.

Study Design A sample of 33 labor and delivery clinicians inspected static FHR images and categorized them into one of four categories defined by the National Institute of Child Health and Human Development (NICHD) based on the amount of variability within absent, minimal, moderate, or marked ranges. Participants took part in three conditions: two in which they used exemplars representing FHR variability near the center or near the boundaries of each range, and a third …

Employee Behavioral Intention And Technology Use: Mediating Processes And Individual Difference Moderators, Robert Conrad Brusso

Psychology Theses & Dissertations

Considering the substantial amount of time and organizational resources that are involved in the development and implementation of end-user technology (e.g., communication software platforms, social networking sites) within organizations, it is imperative to understand the factors that best predict use of end-user software. Although technology acceptance models, grounded in broader theories of behavior, do exist, these models fall-short in determining the most proximal antecedents of actual behavior. Currently, the majority of the research in the information technology arena posits behavioral intention as the most proximal antecedent of technology use. Behavioral intention does explain variance in use, but this relationship has …

An Evaluation Of Game Fiction-Enhanced Training: Using Narrative To Improve Trainee Reactions And Learning, Michael Beaumont Armstrong

Psychology Theses & Dissertations

Gamification is growing in popularity in instructional contexts like education and workplace training, but it is unclear which game elements are specifically conducive to improve learning outcomes. Narratives, which represent one way the game element “game fiction” is commonly implemented, have been used to improve learning outcomes over expository texts in the context of psycholinguistics, whereas the Technology-Enhanced Training Effectiveness Model (TETEM) proposes that certain individual differences impact the relationships between technology-enhanced training and learning outcomes. From this theoretical basis, this study gamified a training session with game fiction in order to improve reactions to training and learning over the …

Effect Of Psychological Capital On Elementary Teacher Stress And Workplace Affect, Scott Stephen Casad

STEMPS Theses & Dissertations

Calling upon principles of positive psychology, the quantitative study used structural equation modeling (SEM) to explore the relationships between teacher psychological capital (PsyCap), role ambiguity, role conflict, role overload, workplace stress, job satisfaction, job commitment, and intention to quit. Valid and reliable instruments from the literature were incorporated into a 64-item survey and distributed to 830 third through fifth grade teachers at seven northern Virginia school districts. In total, 225 complete responses were received. SEM testing rejected the exact-fit hypotheses and revealed insufficient overall fit between the study data and hypothesized models; thereby, providing no support for the proposed causal …

Influence Of Learner Factors On Soldier Attitude Toward Army Serious Gaming, Mitchell L. Bonnett

STEMPS Theses & Dissertations

This study determined the influence of the learner factors on Soldier attitudes toward the use of serious gaming for U.S. Army training and leader development. It extended Selwyn's work (Selwyn, 1997a, 1997b, 2003, 2004, 2006, 2013; Selwyn, Gorard, Furlong, & Madden, 2003) identifying or measuring attitude toward using a technology and Bonanno and Kommers (2008) work extending Selwyn's work to measure the influence of learner factors on those attitude components toward the use of Army serious gaming for instructional purposes. The population studied was 709 Active duty U.S. Army Soldiers.

This quantitative non-experimental descriptive research design methodology used a 21-item …

The Role Of Leader Support For Safety Within The Leader Justice-Safety Performance Relationship, Benjamin R. Kaufman

Psychology Theses & Dissertations

Research indicates that leadership is a potent antecedent of safety performance and outcomes. Specifically, quality of leadership has been identified as a critical target for occupational safety research. The current studies focused on employee perceptions of leader justice, operationalized in general (Study 1) and safety-specific contexts (Study 2), and leader support for safety, and investigated their interactions in predicting safety performance. Only one published study has explored the direct impact of leader justice on safety and no previous research has contextualized leader justice in safety-specific terms. It was postulated that general and safety-specific leader justices and support for safety would …

The Relationship Between Gender Match And Leader-Member Exchange In Supervisor-Subordinate Dyads From Information Technology, Michael L. Litano

Psychology Theses & Dissertations

There is abundant evidence that leader-member exchange (LMX) is advantageous for subordinates (e.g., Gerstner & Day, 1997; Ilies, Nahrgang, & Morgeson, 2007). However, a basic tenet ofLMX theory is that LMX levels vary among subordinates (Dienesch & Liden, 1986; Graen & Uhl-Bien, 1995). Male-dominated professions may be a context in which women find it challenging to develop and maintain high-quality LMX. Indeed, gender mismatch within the supervisor-subordinate dyad predicts outgroup status (Duchon, Green, & Taber, 1986), whereas gender match is positively related to important outcomes, such as subordinate performance and reduced role confiict (e.g., Tsui & O'Reilly, 1989). This research …

Applying Leadership Theory To The Work-Family Interface: Examining The Interactive Effects Of Family Supportive Supervisor Behaviors And Leader-Member Exchange Quality, Heather M. Bolen

Psychology Theses & Dissertations

Extant work-family research has traditionally looked at the role of the supervisor in diminishing work-family conflict using a supervisor support framework. The current study draws from recent trends that look past perceptions of support and contend that leadership can be used as a lens through which work-family outcomes can be understood (e.g., Major & Cleveland, 2007). Specifically, the current study contends that exploring leader-subordinate relationship quality (i.e., leader-member exchange) and specific behaviors that leaders engage in to be supportive of subordinates' work-family needs (i.e., family supportive supervisor behaviors) is the next step in examining the role of one's leader in …

Self-Regulating Teamwork Behaviors In Low-Volume & High-Complexity Production, Aaron W. Powell

Engineering Management & Systems Engineering Theses & Dissertations

An environment of ever increasing competition drives manufacturing organizations to continually search for ways to improve the performance of their production operations. Lean manufacturing, born out of the Toyota Production System (TPS), has become the dominant improvement method sought to meet this need. Although well established in high-volume production settings, the application of lean production methods in low-volume and high-complexity (LVHC) manufacturing contexts has not been as successful. A commonly cited reason is a biased focus on the technical aspects of implementing lean methods with little regard for the social system involved in the change. In the LVHC manufacturing context, …

Workload Transitions And Stress: Changes Over Time, Erik G. Prytz

Psychology Theses & Dissertations

Workload transitions are situations where operators are suddenly confronted with levels of workload substantially different from previously established levels. Workload transitions may affect the operators' state of stress and coping behaviors but previous research has not conclusively demonstrated the nature of those. The first goal of the current work was to investigate the discrepant findings of the previous literature. Two experiments were conducted where participants were asked to perform a digit detection task that suddenly shifted between low and high event rates (i.e., low and high workload, respectively). The first experiment used a large magnitude transition that resulted in a …

Mutual Performance Monitoring In Virtual Teams, Nathan Haugejorde Bjornberg

Psychology Theses & Dissertations

The use of virtual teams in organizations has become commonplace (SHRM, 2012). While a great deal of research on teamwork exists, much of it has focused on collocated teams. Spatial and temporal separations inherent in virtual teams make working together as a team more difficult. This research examined a teamwork process previously unexplored within virtual teams -- mutual performance monitoring. An experimental intervention was conducted and outcomes at both the individual and team levels of analysis were examined. A total of 161 participants were assigned to work together in 47 teams on a decision-making task. Participants communicated and worked together …

Gender Stereotypes In Leadership: How Threatening Are They?, Valerie N. Streets

Psychology Theses & Dissertations

Women's persistent underrepresentation in management has prompted a considerable body of research to better understand how gender stereotyping contributes to this disparity. One possible explanation for the impact of stereotyping on women in management is stereotype threat (i.e., the risk of confirming negative stereotypes as true). Experimental research concerning stereotype threat as it affects women within the domain of leadership has been limited, with no published study specifically manipulating stereotype threat and testing effects on subsequent leadership performance. This thesis expands upon the current literature by replicating classic stereotype threat experimental designs and applying such a design to a leadership …

Initial Investigation Of Analytic Hierarchy Process To Teach Creativity In Design And Engineering, Jennifer G. Michaeli, Gene Hou, Xiaoxiao Hu, May Hou

Engineering Technology Faculty Publications

This paper investigates the use of Analytic Hierarchy Process to teach design creativity and innovation in undergraduate engineering students. Examples are included to assess its effectiveness in the classroom. The purpose of this research is to investigate the suitability of the Analytic Hierarchy Process (AHP) to teach design innovation and creativity in undergraduate engineering classrooms. AHP is a very structured, multi-criteria, decision-making process and traditionally has been used to solve complex problem sets. This investigation takes a fresh look at how AHP provides the framework to engage and encourage students to think creatively and innovatively in design and engineering. This …

Relative Effects Of Lower-Order And Higher-Order Quality Of Work Life On Employee Job Satisfaction And Life Satisfaction: Case Studies Of Service And Manufacturing Sectors In Thailand, Kalayanee Senasu, Anusorn Singhapakdi

Marketing Faculty Publications

This research investigates the relative effects of lower-order and higher-order aspects of quality of work life (QWL) on employee job satisfaction and overall life satisfaction in Thai workplaces. The data were collected by means of questionnaires mailed to employees of 6 selected companies-3 companies in each of the service and manufacturing sectors in Thailand with respective response rates of 72 and 74 percent. The results reveal that the two aspects of QWL in all companies have a positive impact on both aspects of employee satisfaction: job satisfaction and overall life satisfaction. The results also reveal a generally more important role …