Industrial and Organizational Psychology Commons^™

Balancing Our Capacity To Serve: A Phenomenological Exploration Of Black Women Navigating Personal, Professional, And Community Leadership Roles, Shemeka K. Brathwaite

Student Theses

This phenomenological study explores the lived experiences of Black women community leaders as they navigate a balance between their professional, personal, and community leadership roles. The research design uses the theoretical frameworks of Black Feminist Intersectionality and Role Theory, specifically addressing the cultural burdens imposed by the Strong Black Woman archetype, which adds additional role strain. The study began with a questionnaire completed by 54 Black women community leaders, followed by 20 in-depth, semi-structured interviews selected from this pool. The study’s key findings are illustrated in a Black Women’s Sustainable Community Leadership Framework. Black women community leaders exude high self-efficacy, …

Recognition At Work: How Managerial Acknowledgment Shapes Team-Level Outcomes, Annalissa Thomas

Dissertations, Theses, and Capstone Projects

Employee recognition has become a central focus for organizations worldwide, with billions of dollars spent annually on recognition programs. Despite this investment, scientific research on the effectiveness of recognition beyond performance outcomes remains limited. Furthermore, little is known about how recognition operates at the team-level and the specific attributes that make recognition impactful. This study addresses these gaps by disentangling the nuanced attributes of recognition and exploring their influence on employee perceptions of recognition. It also examines how these perceptions affect key outcomes, including perceptions of manager support, job security, autonomy, team cohesion, and engagement, and tests whether trust moderates …

Understanding Workplace Psychological Safety Among Latina Professionals: An Exploration Of Intersectional Experiences, Michal Tapia

Theses and Dissertations

Latina professionals represent one of the fastest-growing segments of the U.S. workforce, yet they remain disproportionately underrepresented in executive and C-suite roles. This disparity reflects structural conditions that shape access to voice, support, advancement, and decision-making authority.

This mixed-methods study examined psychological safety among 145 Latina professionals across the United States, defined as the belief that one can speak up, ask for help, disagree, or raise concerns without fear of negative consequences (Edmondson, 1999, 2019). The study explored how identity, relationships, leadership, workplace support, inclusion, mentorship, and structural barriers shape psychological safety at work.

Quantitative analyses showed that workplace support …

“Justice, Justice Pursue”: Coworker Reactions To Religious Workplace Accommodations, Joshua A. Nagel

Dissertations, Theses, and Capstone Projects

This study examines coworker reactions to religious accommodations in the workplace, a growing necessity as religious diversity increases, and recent legislation strengthens protections for religious observances. Religious accommodations can provoke perceptions of differential treatment, impacting coworker morale, cooperation, and organizational cohesion. While extensive research exists on disability accommodations, religious accommodations differ fundamentally as they often relate to moral beliefs and are viewed variably in terms of necessity and controllability. Drawing on organizational justice theories, this dissertation applies and modifies Colella’s (2001) and Colella et al.’s (2004) models for coworker perceptions of distributive and procedural fairness of disability accommodations to the …

Breaking Out Of Burnout: Leveraging Informal Learning To Encourage Needs Satisfaction To Reduce Employee Burnout, Kaitlin Busse

Dissertations, Theses, and Capstone Projects

Given its negative effects on employees and organizations, burnout is seen as a crucial concern in the workplace. To combat burnout, researchers and organizations have explored some individual-level strategies to manage work-related stress effectively. An overlooked employee-driven strategy is informal learning within the workplace. While existing research has focused on learning outside work hours for stress recovery, the current study examined whether informal learning at work is a beneficial proactive behavior for employees to help alleviate stress in real-time, and thus, potentially reducing burnout. Specifically, the current research was interested in whether employees’ psychological needs at work would be satisfied …

The Elephant (And Donkey) In The Room: The Effects Of Political Ideology On Diversity Training Effectiveness, Luke P. Kayga

Dissertations, Theses, and Capstone Projects

In recent years, the prevalence of Diversity, Equity, and Inclusion (DEI) trainings in organizations has grown significantly (Wang et al., 2024). DEI trainings are typically designed with the purpose of educating organizational members on DEI-related content and promoting feelings of inclusion in the workplace (Devine & Ash, 2022). Much like many other types of organizational training efforts, the effectiveness of DEI trainings is contingent on a variety of input factors. One such factor that has been extensively covered in the broader training literature but relatively understudied in DEI training research is trainee characteristics. Since DEI trainings are values-based, ethically prescriptive …

Synchronizing Work And Teaching Practices With The Spatial Dna Of Distributed Work And Learning, Manju Aishwarya Adikesavan

Dissertations, Theses, and Capstone Projects

Phygitality, the seamless and synergistic integration of physical and digital realms, is an indispensable and irrevocable part of contemporary office-based work. Phygitality facilitates spatially and temporally distributed or multi-local working where employees work from diverse locations such as their home, office, and third places at any time of day or night. It also makes nonterritorial working at temporary workspaces accessed on a session-by-session basis possible.

This dissertation examines how phygital, multi-local, and nonterritorial working reshape individual and group work behaviors, organizational spatial practices, work-centric settings, non-work-centric settings, neighborhoods, cities, and regions. The Spatial DNA of Distributed Work encapsulates a conceptual …

Proximity In Pixels: The Moderating Roles Of Structural And Psychological Distance On Behavioral Leadership Effectiveness, Ethan J. Ray

Dissertations, Theses, and Capstone Projects

With a sharp increase in virtual working arrangements in recent years, there is a distinct need to reevaluate what constitutes effective leadership at a distance. Although research on virtual leadership exists, it has often lacked a focus on specific leader behaviors and the psychological intricacies unique to virtual work settings. The present study examines followers' perceived effectiveness of two enduring leadership behavior categories: task-oriented and relationship-oriented. Utilizing dyadic distance theory, the study tested whether perceived effectiveness of these behaviors is contingent not only on the tangible effects of virtual work, referred to as structural distance, but also on the intangible …

Exploring Factors Influencing Posttraumatic Growth Among Nurses: A Path Analysis, Shinhi Han, Hee Sun Kang, Koun Eum, Kathleen Karsten, Faith Armstrong

Publications and Research

Introduction: Persistent exposure to the COVID-19 pandemic has subjected frontline nurses to heightened levels of collective traumatic syndromes, including stress, burnout, and emotional distress. Resilience and self-compassion may serve as protective factors in mitigating stress and burnout stemming from the pandemic. Moreover, these factors may contribute to posttraumatic growth (PTG), which has been recognized as a potential outcome for nurses caring for patients. This study aimed to investigate the factors contributing to PTG among registered nurses, with perceived stress, burnout, resilience, and self-compassion.

Methods: This cross-sectional observational survey used convenience sampling with 228 registered nurses from New York. Data were …

Lgbtq+ Employees’ Disclosure And Selective Incivility Experiences: Implications For Their Health And Well-Being, Wiston A. Rodriguez

Dissertations, Theses, and Capstone Projects

Workplace incivility refers to low-intensity rude behaviors at work that have an ambiguous intent to harm and also violate workplace norms of mutual respect. Given the negative consequences associated with workplace incivility, researchers have been trying to understand potential antecedents to experienced workplace incivility such as target characteristics or group affiliation. Prior research suggests that uncivil behaviors may not be enacted at random and may manifest in the form of selective incivility (i.e., subtle discrimination). Specifically, selective incivility is a form of targeted mistreatment that is used to oppress and exclude minorities in the workplace and is a unique experience …

Chipping The Blue Wall: The Effect Of Dogs On Police Officer Receptivity To An Employee Assistance Program, Kenneth M. Quick

Dissertations, Theses, and Capstone Projects

There is substantial evidence that demonstrates the negative impact of stress on police officer mental health is increasing due in large part to perceived societal shifts in support for the police and trends in criminal justice reform efforts. While employee assistance programs (EAP) are the dominant mechanism for police agencies to address officer mental health, officers are reluctant to use them due to a combination of mental health stigma and organizational distrust. This dissertation studied police officer perceptions of an employee assistance program (EAP) and the effect of exposure to professionally trained dogs during an outreach session on indicators of …

Bystander Intervention In The Workplace Sexual Harassment, Yunjung Lee

Student Theses

Despite increased global attention since the #MeToo movement of 2017, workplace sexual harassment remains a pervasive issue. This is because victims of workplace sexual harassment often react passively, meaning that approaches primarily reliant on victim reporting are less likely to succeed. Given this, bystander intervention has emerged as a promising way to prevent sexual harassment and protect victims. Adopting the previous theoretical framework (Bowes-Sperry & O’Leary‐Kelly, 2005), this study aimed to investigate the decision-making process of bystanders responding to workplace sexual harassment, and to identify the relative frequencies of intervention types and influencing factors. 170 participants from various occupations in …

The Cultural Complexity Of Immigrants And The Implications For Personality Assessment: Exploring The Role Of Frame Switching, Patrick Jay Lee

Dissertations, Theses, and Capstone Projects

A significant body of personality research has focused on cross-national comparison, but less attention has been devoted to within-country subcultural complexity – especially with regards to the growing population of bicultural immigrants who subscribe to multiple cultural-value systems. Bicultural individuals have been found to view situations under distinct frames of reference corresponding to their heritage and host cultures, and their attitudes and behavior can vary depending on which frame is activated at a given moment. This dissertation investigates whether such frame switching effects can be caused by elements within a formal personality assessment setting, and in turn affect bicultural respondents’ …

In-Work Recovery Among Hybrid Employees: Examining The Relationships Between Stressors, Recovery Experiences, And Strains, Stefanie Larsen

Dissertations, Theses, and Capstone Projects

There has been a drastic increase in the number of hybrid employees (i.e., employees who work remotely for part of a workweek) since the COVID-19 pandemic. While previous research has highlighted some of the benefits and costs of remote work, research on hybrid work is still in its early stages. One area that remains unclear is how hybrid work relates to stressor experiences and in-work recovery from work. The present study examined how levels of specific stressors (i.e., workload, availability pressure) vary depending on whether employees work remotely or in the office, and how the variations of these stressors across …

A Candidate Needs Approach To Job Advertisements, Yuliya M. Cheban-Gore

Dissertations, Theses, and Capstone Projects

Organizations currently lack research-based best practice guidance on what information is most helpful for job seekers when deciding which jobs and organizations to apply to. This lack of guidance is a detriment because, typically, recruitment strategies are designed from the perspective of the organization’s needs –which is effective when the job market is organization, rather than candidate-driven. When the market is candidate-driven, it would benefit organizations to view the recruitment process through the lens of job seekers. The current studies focus on understanding one of the beginning stages of recruitment through the lens of job seekers: job advertisements. Through a …

Prosocial Behavior And Workplace Safety: Analysis Of The Role Of Emotional Intelligence And Perceived Organizational Support In Two Uk And Us Samples, Giacomo Moserle, Giulia Foti, Georgia Libera Finstad, Andrea Bazzoli, Matteo Curcuruto, Jim Morgan

Publications and Research

Prosocial safety behavior (PSB) is a critical element of workforce participation in the promotion of safety in the workplace. This study aims to examine the influence of various antecedents on PSB. Based on an analysis of the existing literature on prosocial behaviors, we investigate whether emotional intelligence (EI) and perceived organizational support (POS) significantly influence PSB. Furthermore, we analyze the mediating role of employees’ intrinsic motivation (IM) and affective commitment (AC) in these relationships. The research was conducted by administering an online questionnaire to a large sample of 488 workers employed in safety-critical industries based in the United States and …

Examining The Evidence Base For Burnout, Renzo Bianchi, Irvin Schonfeld

Publications and Research

Burnout has elicited growing interest among occupational health specialists in recent decades. Since 2019, the World Health Organization has characterized burnout as a syndrome resulting from chronic, unmanageable workplace stress. Accordingly, three symptoms define the entity: (i) feelings of energy depletion or exhaustion; (ii) increased mental distance from one’s job or feelings of negativism or cynicism towards one’s job; and (iii) a sense of ineffectiveness and lack of accomplishment. We call into question the definition of burnout embodied in the Maslach Burnout Inventory and incorporated into the ICD-11. We draw stakeholders’ attention to the fact that burnout’s symptoms and etiology …

Avoiding Success: How Does Fear Of Success Impact Today's Workforce?, Bradley E. Gray

Dissertations, Theses, and Capstone Projects

Fear of success refers to the anxiety experienced by individuals as they come close to accomplishing a goal, ambivalent and even paralyzed over choosing to accept or avoid success. Success fearers are more likely to avoid success, choosing to forego their goal to avoid the assumed negative repercussions that will accompany the success (Canavan, 1989). Though interest in fear of success has waned since its introduction in the 1970’s, evidence of fear of success still exists today. However, original theories of fear of success cannot explain its impact on both men and women, and little is known about how it …

Equity Among Equity Workers: Public Service Motivation In An Educational Nonprofit Organization, Russell C. West Jr

Theses and Dissertations

What opportunities and challenges arise when an equity-focused educational organization aims to support employee’s individual equity practices while simultaneously developing the organization’s equity practice? In this study, employees of a non-profit educational organization were asked what rationales and expectations played a role in their decision to volunteer in an equity working group. Their responses were used to understand whether Perry’s (2000) process theory of Public Service Motivation helped describe their decision. In a second round of interviews, employees were asked what outcomes they perceived came from their participation. These responses were used to understand whether the outcomes aligned with those …

Effects Of Genes And Gene-Environment Interactions On Work-Family Conflict And Enrichment, Peter Yu

Dissertations, Theses, and Capstone Projects

The COVID-19 pandemic has shown how macro-level issues can influence how we manage work and family responsibilities. Yet, work-family (WF) research at different levels of analysis is relatively scarce. To address this, I take a multilevel lens to study WF conflict and enrichment in the context of micro-level factors (in the form of genes), macro-level factors (in the form of family and community-level demands), and their cross-level interactions (i.e., gene–environment interactions). To study genetic main effects, I drew from the work-home resources model to identify four candidate genes associated with conditions that could impact the ability to accrue WF resources …

When Feeling Like A Fake Take A Toll On Your Work: Examining The Moderating Effect Of Task Characteristics On The Relationship Between Impostorism And The Use Of Dysfunctional Work Strategies, Alexandra Tumminia

Dissertations, Theses, and Capstone Projects

Impostor phenomenon refers to an experience of hidden feelings of intellectual fraudulence held in achievement domains. While research on the subject is limited, impostors are reasoned to use dysfunctional performance strategies marked by overworking and withdrawing (Clance & Imes, 1988). In the present studies, the relationship between impostorism and the use of overworking strategies (i.e., overpreparation, unnecessary rework) and withdrawing strategies (i.e., procrastination, self-handicapping) were explored among a sample of college students with work experience. These studies were designed to test whether task characteristics including autonomy (Study 1; N = 128) and the anticipation of feedback (Study 2; N = …

The Impact Of Political Affiliation On Performance Judgements, Kajal Patel

Dissertations, Theses, and Capstone Projects

The ability to keep politics out of daily organizational life has been severely eroded. With the increasing polarization in American politics and ubiquitous use of social media to express political positions, negative attributions are being made of individuals holding different political positions. Due to its pervasive nature, it is important to understand how politics impacts organizationally relevant decisions that supervisors and others make as a routine part of their jobs. This study examined the influence of similarity and dissimilarity in political affiliation between a rater and ratee on performance judgments. To examine the relationship between political affiliation similarity and performance …

The Politics Of Expertise And The Articulation Of Authority In Democracy: Cognitive Style And Intelligibility In The Education Of Problem-Solving And Professional Decision-Making In The Domain Of Law, Michael W. Raphael

Dissertations, Theses, and Capstone Projects

Computational complexity refers to the representational aspect of problem-solving. This representational aspect is commonly understood to describe the regularities that organize the definition of the problem-situation, the qualities that designate its difficulty, either in terms of the process of arriving at a definition of the problem or in the process of arriving at a solution. It is for this reason, that it is commonly said that “representational design precedes computational efficacy.” The point of this maxim is to serve as a reminder that an efficient use of resources begins with the design of near decomposability, the specification of the properties …

The Relationship Between Corporate Social Responsibility And Organizational Citizenship Behaviors During The Covid-19 Pandemic, E. Paisley Shultz

Student Theses and Dissertations

COVID-19 has brought dramatic changes to how organizations operate and employees behave, prompting both parties to engage in additional efforts and cope with these stark adjustments. Organizations, for example, might engage in more COVID-specific corporate social responsibility (CSR), while employees might engage in more COVID-related organizational citizenship behaviors (OCBs). However, it is unclear whether and how employees’ COVID-related OCBs can be triggered by their organizations’ COVID-specific CSR. Building on existing research on the relationship between CSR and OCBs, this study examined the effects of internal and external COVID-specific CSR on employees’ COVID-related OCBs toward their coworkers (OCB-Is) and organizations (OCB-Os). …

Women’S Self-Nomination For Leadership Development Programs (Ldps): Gender, Personal Cultural Values, And The Mediating Role Of Leadership Self-Efficacy, Alessa Natale

Dissertations, Theses, and Capstone Projects

Organizations are looking for ways to increase representation of women in leadership and leadership development programs (LDPs). Traditionally, individuals are nominated for entry into these programs, which can result in bias against groups generally underrepresented in leadership. In response, firms may consider using a self-nomination model for entry, whereby individuals submit themselves for consideration for an LDP. However, scant research has focused on the implications of utilizing such a process.

The current work provides a first step towards filling this gap by examining gender and cultural differences in LDP self-nomination. Drawing from the proactive behavior literature, the present study examined …

The Bright And Dark Sides Of Upward Social Comparison: Knowledge Sharing And Knowledge Hiding Directed At High Performers, Soohyun (Ashley) Lee

Dissertations, Theses, and Capstone Projects

The present research investigated when and why employees might share or hide their work information from coworkers who perform better than themselves. Drawing from social comparison theory (Festinger, 1954) and social exchange theory (Blau, 1964), I predicted that upward social comparison would lead to both pleasant reactions (inspiration, perceived gain of work resources) and unpleasant reactions (envy, perceived loss of work resources), which in turn would differentially affect knowledge sharing/hiding behaviors targeting high-performing coworkers. I further predicted that individual differences in directing behaviors toward goals (goal orientation) and task structures requiring reliance on coworkers (task interdependence) would moderate the relationships …

Intelligence Testing In The New (Langu)Age: Effects Of Item-Type And Assessment Medium Features On Fluid Intelligence Test Linguistic Group Score Differences, Paige R. Alenick

Dissertations, Theses, and Capstone Projects

As fluid intelligence tests are an integral part of modern employee selection protocols, assessment designers are tasked to ensure the construct is measured accurately for all test-takers regardless of their demographic traits. Disparities in bilingual and monolingual working memory capabilities, which are critical for successful fluid intelligence test performance, might make it challenging for test designers to accomplish this goal. Best design practice in such cases is to identify assessment conditions that allow for equitable expression of the test construct. Thus, the purpose of this study was to examine whether the content of items present on a fluid intelligence test …

Three Lenses Of Contrapower Sexual Harassment, Michael L. Ekema

Dissertations, Theses, and Capstone Projects

Contrapower sexual harassment refers to sexual harassment incidents where the perpetrator has less formal power within the organization than the person being victimized. Although the potential for inverse power dynamics were already identified in the early stages of sexual harassment research, the prevalence and antecedents of contrapower sexual harassment have rarely been examined. In addition, prior sexual harassment research has overwhelmingly prioritized gender as the focal variable of interest. This dissertation seeks to contribute to the literature on workplace incivility, organizational deviance, and counterproductive work behaviors by looking at contrapower harassment through three different lenses: The perspective of harassment targets, …

Tell Me A Story: Exploring The Use Of Narratives To Reduce Backlash To Organizational Diversity Initiatives, Desmond W. Leung

Dissertations, Theses, and Capstone Projects

Diversity initiatives represent key priorities for many organizations, but research and recent high-profile examples suggest that diversity initiatives can generate significant backlash, particularly among organizational members. The primary aim of this study is to investigate how narrative forms of diversity initiative messaging may attenuate backlash among organizational members compared to more traditional expository forms of diversity initiative messaging. Drawing on research related to narrative communication, persuasion, and diversity, I proposed a first-stage dual moderated mediation model where psychological reactance and perceptions of realistic threat mediate the negative effect of narrative (vs. expository) diversity messaging on backlash. Additionally, I examined whether …

The Impact Of Personal Resources, Job Resources And Job Demands On Nurse Engagement, Michael J. Kern

Dissertations, Theses, and Capstone Projects

In today’s VUCA (Volatile, Complex, Uncertain, and Ambiguous) world, the more we understand about how individual differences interact with the work environment to impact employee engagement the greater our chances are of making changes to lead to positive work outcomes regardless of the profession. There is no profession better suited for this type of investigation than that of nursing. Previous research has shown that more highly engaged nurses are able to provide better care and thus increase the chances of a more favorable outcome. There are many factors that can impact work engagement and one accepted model that helps to …