Industrial and Organizational Psychology Commons^™

Organizational Factors Contributing To Worker Frustration: The Precursor To Burnout, Cathleen A. Lewandowski

The Journal of Sociology & Social Welfare

This study examined the organizationalf actors that contribute to workers' frustration with their work situation. The sample included 141 service professionals who attended workshops on burnout in 2001. The purpose of the workshops was to increase awareness regarding the organizational factors that could contribute to burnout. Findings indicate that factors most directly affecting clients were predictive of frustration, rather than factors that may indirectly support service quality or factors impacting workers' professional autonomy. A sense of powerlessness and isolation was also predictive of frustration, suggesting that participants viewed workplace problems as a private rather than an organizational concern. To address …

Because A Better World Is Possible: Women Casino Workers, Union Activism And The Creation Of A Just Workplace, Susan Chandler

The Journal of Sociology & Social Welfare

Based on a re-analysis of data from a qualitative study of the work experience of 36 women casino workers, this article examines the contributions and personal characteristics of the 13 women in the sample who described themselves as committed union activists. These women, all leaders in the Hotel Employees, Restaurant Employees Union, were proud that collectively they had improved wages, benefits, and the conditions of work in Nevada casinos, and had created an environment that reinforced pride in a job well-done, provided job security, and promoted strong families and communities. These women's workplace experience serves as a reminder to the …

Shift Work And Negative Work-To-Family Spillover, Blanche Grosswald

The Journal of Sociology & Social Welfare

A representative sample of the U.S. workforce from 1997 National Study of the Changing Workforce data (Families & Work Institute, 1999) was examined to study the relationship between shift work and negative workto- family spillover. Negative spillover was measured by Likert-scale frequency responses to questions concerning mood, energy, and time for family as functions of one's job. Statistical analyses comprised t-tests, ANOVAs, and multiple regressions. Among wage earners with families (n = 2,429), shift work showed a significant, strong, positive relationship to high negative work-to-family spillover when controlling for standard demographic characteristics as well as education and occupation. Distinctions among …

Review Of The Making Of The Chinese Industrial Workplace: State, Revolution And Labor Management. Mark W. Frazier. Reviewed By M. K. Lee., M. K. Lee

The Journal of Sociology & Social Welfare

Book review of Mark W. Frazier, The Making of the Chinese Industrial Workplace: State, Revolution and Labor Management. New York: Cambridge University Press, 2002. $60.00 hardcover.

Characteristics Of Reentry Women, Eleanore Lee Garces, Judith Kay Russell

Theses Digitization Project

This study looked at the potential reentry-aged women employed by the San Bernardino County Department of Children's Service. It identified the characteristics, motivations, needs and barriers of the reentry age female student. This study explored the reasons why some SBCDCS reentry-aged workers choose to further their education, while others do not.

A Study Of Social Worker Risk Assessment Practices Conducted By Day And Alternate Hours Workers, Shelley Thomas-Robinson

Theses Digitization Project

No abstract provided.

The Retention Of Social Work Practitioners At Child Protective Services In San Bernardino County, Peggy Sue Little

Theses Digitization Project

This study examined the practices that are currently being utilized by San Bernardino County for Social Work Practitioners in Child Protective Services (CPS) concerning retention of social workers.

Personality Characteristics, Work Practices, And Error Rates Among Welfare Assistance Workers At East Multnomah County Public Welfare Branch, Roy Dale Beams, Mike David Gotesmen, Howard Wayne Knytych

Dissertations and Theses

The research project herein contained was an outgrowth of concern associated with performance levels placed upon Welfare Assistance Workers (WAW’s). The Oregon State Public Welfare Division has become increasingly concerned with accuracy rates among branch offices throughout the system. It was the impression of the research group that WAW’s see this increased concern as combined pressure to reduce error rates and demand for a broader diversity of skills.

The primary purpose of this study was to explore ways of clarifying individual characteristics and work habits and their relationship to error rates in the WAW’s in the East Multnomah County Branch …