Industrial and Organizational Psychology Commons^™

Repairing Workplace Trust: A Process-Based Classroom Exercise For Management Education, Luke A. Langlinais Ph.D.

Posters

Trust is essential in every workplace, but conflicts, mistakes, and broken promises are inevitable. This project develops an experiential classroom exercise in which students diagnose workplace trust violations, examine the perspectives and emotions of both parties, and practice selecting and communicating evidence-based reparative actions. The exercise translates organizational behavior research into a practical learning experience that develops not only managerial competence but also the character, empathy, and relational wisdom needed to build healthy organizations and promote human flourishing.

I gratefully acknowledge peer review feedback on this project, and I am accountable for writing of this product without generative AI and …

Balancing Our Capacity To Serve: A Phenomenological Exploration Of Black Women Navigating Personal, Professional, And Community Leadership Roles, Shemeka K. Brathwaite

Student Theses

This phenomenological study explores the lived experiences of Black women community leaders as they navigate a balance between their professional, personal, and community leadership roles. The research design uses the theoretical frameworks of Black Feminist Intersectionality and Role Theory, specifically addressing the cultural burdens imposed by the Strong Black Woman archetype, which adds additional role strain. The study began with a questionnaire completed by 54 Black women community leaders, followed by 20 in-depth, semi-structured interviews selected from this pool. The study’s key findings are illustrated in a Black Women’s Sustainable Community Leadership Framework. Black women community leaders exude high self-efficacy, …

Psychological Architecture: Evaluating The "Greenhouse Model" As A Structural Standard For Lgbtq+ Well-Being, Ava Lee

University Honors Theses

Traditional LGBTQ+ mental health frameworks often conceptualize psychological safety as a matter of individual endurance. This paper critiques this focus on adaptive resilience, which systematically shifts responsibility from institutions to individuals. To counter this, the study introduces "Psychological Architecture," a framework viewing social environments as constructed infrastructures that can either support or undermine queer well-being. The model contrasts performative "Glasshouses," which prioritize visibility over safety, with engineered "Greenhouses" that nurture sustainable safety through three sequential pillars: Authentic Representation (walls), Emotional Validation (insulation), and Vocal Activism (ventilation).

Grounded in the findings of a 2024 qualitative pilot study of a queer roller …

Ministry Leaders Applying Psychological Theories To Overcome Apathy: A Case Study, Glen A. Bowman

The Scholarship Without Borders Journal

This case study examines the persistent challenge of congregational apathy and the efficacy of integrating psychological motivational theories to revitalize a stagnant church culture. The research focuses on a congregation in California’s Central Valley characterized by a "lukewarm" spiritual atmosphere in much of its leadership and membership. The case study follows a newly appointed minister—representing a different age bracket and cultural background—as he navigates the resistance of an entrenched, change-averse leadership team. The researcher evaluated the practical application of three psychological frameworks to combat complacency and found that the Action-Trait Theory proved itself as the most successful method. The theory …

Behind The Curtain: A Literature Review Of Personal And Ecological Risk Factors And Current Multi-Level Interventions For Performing Artists, Christopher A. Robles

Social Work Theses

Performing artists experience psychological distress, including anxiety, depression, burnout, and substance use disorders, at rates significantly exceeding those of the general population. Guided by Bronfenbrenner’s Ecological Systems Theory (EST) and the Person-in-Environment (PIE) perspective, this structured literature review synthesizes research published between 2010 and 2026 to examine individual personality traits, environmental stressors across meso- and macro-systems, and existing multi-level mental health interventions for performing artists. Findings reveal that while traits such as high openness to experience, sensory processing sensitivity, and perfectionism foster artistic expression, they also heighten vulnerability to occupational stressors, financial precarity, social isolation, and venue-based substance exposure. Current …

The Impact Of Stereotype Threat And Grit On The Experience Of Imposter Syndrome, Lindsey C. Davis

River Cities Industrial and Organizational Psychology Conference

In-Progress Research Imposter syndrome (IP) is a psychological phenomenon in which one has an internal experience of intellectual phoniness. This phenomenon is particularly seen within workplaces. Past researchers have found that females tend to report higher levels of IP, with Stereotype Threat (ST) being a cited explanation. A common denominator in much of the literature is how a lack of Belongingness can activate Stereotype Threat in females, especially in male-dominated workplaces. It has been found that individuals high in IP, especially females, tend to experience poor mental health outcomes. Past research has also established a link between IP and Conscientiousness …

Catatan Managing Editor Memandang Diri Lewat Pandangan Orang Lain: Catatan Editorial Tentang Meta-Prasangka, Whinda Yustisia

Jurnal Psikologi Sosial

In October 2023, when I was still living in Chicago, United States, Idhamsyah Eka Putra, one of the leading social psychology researchers, contacted me with a rather long text message. Although it was sent via a short message, the content was as complete as a proposal; it consisted of an introduction, urgency, and a forward-looking plan. He began by explaining that the concept of meta-prejudice, which he first introduced in 2014, would soon be 10 years old. To strengthen the presence of this concept, he proposed that the Journal of Social Psychology publish a Special Issue on meta-prejudice and asked …

Polymathy: The Foundational Source Of Creativity And Innovation., Michael Araki

Electronic Theses and Dissertations

In an era of mounting complexity and a growing need to transcend siloed thinking, this dissertation advances polymathy as a critical yet underexplored construct in the management and behavioral sciences. Polymathy is framed as an expansive approach to the pursuit, development, and application of knowledge, marked by the conjunction of breadth, depth, and integration. Building on a thought lineage that stretches from Ancient Greece through the Renaissance to the present day, this work shows that polymathy is neither a relic of the past nor an achievement reserved for a few—but a mode of being, thinking, and acting in the world …

Bridging The Gap: Management Vs. Leadership And The Path To Mastering Both, Wesley A. Key

Marketing Undergraduate Honors Theses

Management and leadership, though often conflated, represent distinct but complementary skills that are critical for organizational success. This thesis aims to explore the fundamental differences between management and leadership, highlighting how these roles interact and the necessity for individuals to master both to excel in today’s dynamic business environment. Drawing on theoretical frameworks from psychology, organizational behavior, and case studies, this research synthesizes academic literature to address key questions: What core competencies distinguish leaders from managers? How do these competencies align or conflict with one another in real-world settings? And what practical steps can individuals take to develop proficiency in …

Psychological Treatment Behind The Walls:Insights From The Inside, Rogelio Serrano

Psychology Division Scholarship

Repeated eras of mass incarceration, criminalization of marginalized communities, and substance use policies have created a revolving door of justice involved populations. The ever-increasing prison population has repeatedly become the largest contingency of mental health clientele for an overburdened mental health system. Those who work with formerly incarcerated individuals in the community often don’t know the unique set of challenges faced by practitioners within the system. Increased understanding and coordination of care can offer opportunities for sustained recovery and reduced levels of recidivism. In this presentation participants will learn about the unique insights on mental health treatment that can be …

Does Ai Help Or Harm? Why And How Ai Use Influences Workplace Outcomes And Employee Well-Being, Haille Trimboli, Reka Lassu

Education Division Scholarship

Although the recent surge in excitement surrounding artificial intelligence (AI) might suggest it is a new development, AI has been applied in organizations for over forty years (Fanti et al., 2022; Markelius et al., 2024). Indeed, the term "artificial intelligence" itself emerged in the 1950s during a research project at Dartmouth College, where it was used to describe "machines able to simulate human intelligence" (Haenlein & Kaplan, 2019, p. 3). Most recently, in 2022, the landscape of AI use for laypeople greatly changed when OpenAI introduced ChatGPT, a generative AI tool, to the public; ChatGPT is an advanced AI language …

Understanding The Stereotypes, Emotions, And Behaviors Towards Introverts In The Workplace, Kristen M. Fisher

Psychology Theses & Dissertations

The present study utilizes the SCM and the BIAS Map to understand perceptions of introverts within the workplace and highlight potential approaches to mitigate introversion mistreatment. It was hypothesized that, when compared to extraverted employees, introverted employees would be perceived as lower in warmth and competence, receive more emotional responses of contempt, more behavioral responses of passive harm, and that contempt would mediate the relationship between competence and passive harm. Conversely, it was hypothesized that extraverts would be perceived as higher in warmth and competence, receive more emotional responses of admiration, more behavioral responses of active facilitation, and that admiration …

Stress, Coping, And Psychological Growth In Personnel In A High Arctic Weather Station, Jelena Brcic, Patrick Nicoll, Peter Suedfeld, Phyllis Johnson, Lillian Shurgold

Journal of Human Performance in Extreme Environments

Ideas about positive change following a stressful experience have been of interest to researchers for some time (Antonovsky, 1987; Tedeschi & Calhoun, 1996). A few areas of study have been developed, some with a focus on successful coping such as research on resilience, sense of coherence and hardiness, stress inoculation, posttraumatic growth, and toughening (Tedeschi, Park, and Calhoun, 1998). Suedfeld (2001) has encouraged researchers to focus on the positive effects of work in extreme and unusual environments however, only a few have done so with astronauts, cosmonauts (Ihle et al., 2006: Suedfeld et al., 2012), and high-altitude mountaineers (Smith et …

Exploring The Dynamics Of Volitional Personality Change: A Psychoeducational Intervention Study With Young Adults Transitioning To The Workforce, Erica Baranski, Ramona L. Martinez, Zihan Liu, Kevin Hoff

Research Collection Lee Kong Chian School Of Business

College graduates transitioning to the workforce completed a 13-week, light, psychoeducation intervention designed to increase volitional personality change motivation via weekly email newsletters. Contrary to expectations, the intervention did not significantly enhance overall change motivation or consistently inspire desired trait change goals following the study period or after 6 or 10 months. However, participants in the intervention group did report increased desire to change emotional stability at specific points during the study. These findings underscore the limitations of this particular psychoeducational intervention approach and help to fill in the boundary conditions of when and how personality change is possible. Additionally, …

Reshaping Resilience Mental Health Challenges In Post-Pandemic Students And Workforce Readiness, Ryan Potts, Tarandeep Kaur Arora, Susan Miller, Julia Ann Boyd Dr.

Posters-at-the-Capitol

The COVID-19 pandemic had a significant impact on mental health, especially on college students, who faced disruptions to their education and social environments. This study explores the mental health effects of the pandemic on students at Murray State University, focusing on changes in anxiety, depression, relationships, and academic performance. Using survey data collected from students in Occupational Safety and Health (OSH) and the Nursing Program, the study aims to understand the trends across pre-pandemic, during-pandemic, and post-pandemic periods. The findings show a significant increase in anxiety and depression during the pandemic, with effects lasting post-pandemic, alongside differences in how students …

Sounds Of Silence: Using The Stereotype Content Model To Understand Perceptions Of Introverts And Extraverts At Work, Mallory A. Mccord

Psychology Faculty Publications

This paper drew on the stereotype content model (SCM) to clarify cultural stereotypes about introverted and extraverted people at work to increase our understanding of the stereotype-driven process that may lead to negative responses to introversion and subsequent detriment to employee health and well-being. The hypothesis that introverted workers would be rated as lower in warmth and competence than extraverted workers was examined across three studies. Study 1 used qualitative content analyses to assess open responses that freely described introverted and extraverted colleagues. Study 2 tested the hypothesis quantitatively using established measures of warmth and competence. Finally, Study 3 tested …

Built By Family: How Early Environments Shape Transformational Leaders And Star Followers, Gabrielle J. Ong

CMC Senior Theses

This thesis examines how early family environments—defined in this paper by parenting and attachment styles—influence the development of transformational leadership and star followership qualities in children. By integrating research from behavioral and developmental psychology, it explores how authoritative parenting and secure attachment foster self-concept, extraversion, agreeableness, and conscientiousness. These traits, in turn, predict transformational leadership behaviors such as intellectual stimulation and individualized consideration, as well as star followership traits like active engagement and independent thinking. Through this, a conceptual model is proposed to illustrate the pathways from parenting and attachment to leadership and followership outcomes, mediated by personality, self-concept, and …

Understanding Mental Health Provider's Experiences Of Burnout, Vicarious Trauma, And Vicarious Resilience From The Provider Perspective, Lauren Beheler-Romero

Doctoral Dissertations

The physical and psychological impacts on mental health providers as a result of burnout, vicarious trauma, and vicarious resilience have not been researched extensively. This study examined burnout and vicarious trauma among mental health providers in New Mexico given the high need population and low access to resources. This qualitative study, employed individual interviews, examined the lived experiences of seven mental health providers who are currently employed in the state of New Mexico in order to better understand the impact of burnout, vicarious trauma, and vicarious resilience. Inclusion criteria for participants included providing mental health services to children and families …

Bystander Intervention In The Workplace Sexual Harassment, Yunjung Lee

Student Theses

Despite increased global attention since the #MeToo movement of 2017, workplace sexual harassment remains a pervasive issue. This is because victims of workplace sexual harassment often react passively, meaning that approaches primarily reliant on victim reporting are less likely to succeed. Given this, bystander intervention has emerged as a promising way to prevent sexual harassment and protect victims. Adopting the previous theoretical framework (Bowes-Sperry & O’Leary‐Kelly, 2005), this study aimed to investigate the decision-making process of bystanders responding to workplace sexual harassment, and to identify the relative frequencies of intervention types and influencing factors. 170 participants from various occupations in …

The Cultural Complexity Of Immigrants And The Implications For Personality Assessment: Exploring The Role Of Frame Switching, Patrick Jay Lee

Dissertations, Theses, and Capstone Projects

A significant body of personality research has focused on cross-national comparison, but less attention has been devoted to within-country subcultural complexity – especially with regards to the growing population of bicultural immigrants who subscribe to multiple cultural-value systems. Bicultural individuals have been found to view situations under distinct frames of reference corresponding to their heritage and host cultures, and their attitudes and behavior can vary depending on which frame is activated at a given moment. This dissertation investigates whether such frame switching effects can be caused by elements within a formal personality assessment setting, and in turn affect bicultural respondents’ …

Exploring The Relationships Between Motivations, Beliefs, Emotions, And Behaviors In The Context Of Organizational Change Readiness, Sidney Taylor Thomas

Doctoral Dissertations

Organizational change is an inevitable and key feature of an organization’s lifecycle, especially in today’s constantly shifting technological, cultural, and corporate landscapes. However, organizations often struggle to adapt, and change initiatives rarely succeed. Because of this, organizational change readiness has become a popular area of study in the field of industrial-organization psychology. Change readiness in the organizational context has been redefined several times over the past four decades, with recent efforts focused on developing a comprehensive definition and corresponding instrument of measurement for the concept. Change readiness at the individual level is intended to evaluate the psychological state in which …

(Non)Cognitive Dissonance? A Stakeholder-Based Exploration Of The Consideration Of Graduate Admissions Applicants' Personal Skills And Qualities, Reginald M. Gooch, Joseph H. Paris, Sara B. Haviland, Jose Sotelo

Journal of College Access

Prospective graduate students’ noncognitive attributes are commonly evaluated as a part of a holistic review of their admission applications. Yet it is difficult to determine which noncognitive attributes are considered by those who evaluate graduate admissions applications and what approaches they take to measure applicants’ noncognitive attributes. It is even less clear to what degree prospective graduate students understand how they are evaluated for graduate admissions and how the evaluation of their noncognitive attributes factor into admissions decisions. Drawing on surveys of graduate enrollment management (GEM) professionals and prospective graduate students in the United States, our study investigates the noncognitive …

Impact Of Emotional Intelligence On Client Satisfaction In Project Management, Mousami Berawala

Harrisburg University Dissertations and Theses

This study investigates the correlation between emotional intelligence (EI) and client satisfaction in project management. It is guided by the central research question: Is emotional intelligence linked to client satisfaction? To explore this, the research is structured around Practice of EI on Leadership and Junior level and impact on client satisfaction, the impact of varying work environments, including remote, hybrid, office-based, and site-based settings, on project outcomes post-pandemic; differences in EI practices across countries and the effect of diverse work cultures; the comparison of EI application across different fields, with a focus on work-life balance and industry-specific practices in banking, …

Harnessing The Power Of Cliftonstrengths®: How Multinational Corporations Can Use Deep-Level Diversity To Enhance Organizational Inclusion, Trapper Kay Pace

Electronic Theses and Dissertations

This research explicitly investigated how multinational corporations can enhance workplace inclusion through the novel use of the CliftonStrengths® assessment as a dimension of deep-level diversity. The study gleaned insights from employees’ perspectives, employing a constructivist grounded theory approach to explicate their experiences in rich qualitative narratives. Through open-ended surveys and intensive interviews, participants were selected using purposeful sampling to ensure meaningful data collection from the study organizations’ three global regions. The researcher conducted the analysis systematically through the constant comparison of data utilizing the NVivo14 software to assist in constructing codes, themes, and a theoretical schema. Results highlighted the significance …

Developing An Instrument To Measure Group Dynamics Awareness: A Mixed Methods Study, John Weng

Dissertations

In a world that is increasingly volatile, uncertain, complex, and ambiguous, adaptive leaders are needed more than ever. Based on group relations programs developed by the Tavistock Institute, a pedagogy known as case-in-point has recently been brought to prominence and incorporated into leadership development programs. These methods claim to develop systems thinking and individuals’ leadership capacity with little prior empirical research.

This mixed methods exploratory study explored individual awareness of group dynamics, a key outcome in case-in-point programs, and adaptive leadership theory. The goal was to create an instrument to measure awareness of group dynamics: the Group Dynamics Awareness Questionnaire …

The Power Of Polish: Exploring The Impact Of Nail Adornments On Perceptions Of Attraction, Sara Demichele

Honors Theses

Understanding the significance of nail adornments in shaping perceptions of attractiveness and mate value provides insights into human behavior and preferences. In the current investigation, participants rated human nail length and color on physical attractiveness and partner desirability measures. Results revealed significant effects of nail length and color across different demographic groups. Medium-length nails consistently received higher ratings for physical attractiveness, cuteness, and partner desirability compared to short and long nails. White-colored nails were generally rated most attractive, while blue and black nails received the lowest ratings. Additionally, participants reported a moderate association between having manicured nails and feelings of …

Identifying Youth Appeals In Alcohol Alternative Social Media Content Through Framing, Melina Oneal

West Chester University Master’s Theses

Proposed regulations for alcohol advertising prevent beverage companies from targeting people under the legal drinking age. However, similar regulations for alcohol alternative beverages are less explored, which could allow alcohol alternative products to create awareness for alcoholic beverages among youth. Alcohol alternatives beverages, including no-alcohol and low-alcohol products, are increasing in popularity and can function as compliments to alcoholic products to decrease the total alcohol volume consumed or as substitutes for alcoholic products. Framing theory can be operationalized through the Content Appealing to Youth Index, an index of content elements found in research literature to be appealing to youth, to …

Functional Cynicism, Michelle Fried

Electronic Theses and Dissertations

Trait cynicism, or “cynical hostility” as measured by the Minnesota Multiphasic Personality Inventory’s Cook-Medley Scale, is defined and studied as characteristics associated with psychopathology, interpersonal conflict, and negative health outcomes including heart disease and cognitive decline. Likewise, “organizational cynicism” is operationalized in industrial/organizational psychology for the purpose of describing and identifying an undesirable employee type in the workplace. This research proposes an alternative assessment. It reconnects cynicism with its roots in ancient philosophy by asking if cynical attitudes, despite their negative valence ascribed in the modern literature and conventional opinion, may serve a practical purpose. This study of Functional Cynicism …

New Age Insights: Filipino Millennials In Government, Mark Kevin C. Chua, Sherrie Ann C. Labid, Lovely Rose A. Bolante

Makara Human Behavior Studies in Asia

Millennials comprise a significant portion of the demography of the current Philippine workforce. Cognizant of the unique socio-cultural environment that shaped the Generation Y cohort, this descriptive phenomenological qualitative study aimed to explore millennial employees' work expectations and experiences within a government agency in the Philippines. Four themes emerged from the in-depth analysis of the five employees' interview responses: (1) job security and financial stability, (2) socio-emotional support, (3) fulfillment, and (4) professional development opportunities. The qualitative findings of this study emphasize the importance of supporting millennial employees' career growth and fostering a healthy work environment. It indicates that millennial …

The Relationship Between Transformational Leadership And Attachment Theory Among Field Grade Officers In The U.S. Army, Rebecca Ochs

Dissertations

Purpose: The purpose of this quantitative correlational study was to determine what relationship exists between U.S. Army field grade officers’ self-reported scores on the five domains of the Leadership Practices Inventory (LPI) (Kouzes & Posner, 2002) and their self-reported scores on the Experiences in Close Relationships Scale (ECR) (Brennan et al., 1998). Methodology: This study used a correlational approach to collect quantitative data from U.S. Army field grade officers. Using the LPI, a self-report transformational leadership measurement tool developed by Kouzes and Posner (2002), that measures five domains that include: (a) model the way, (b) inspire a shared vision, (c) …