Library and Information Science Commons^™

Increasing Global South Knowledge Representation With Oa And Library Resource Sharing, J. Silvia Cho

Publications and Research

In this peer-review session, I present ideas to study and overcome barriers to digital interlibrary loan exchange with Latin America under Fair Use (and equivalent provisions). Materials published in Latin America and the Caribbean are more difficult to discover and access from the United States, creating silos and under-representation of points of view from these regions in Global North scholarship. Open Access is key towards overcoming barriers to access, but much of Southern knowledge continues to be in non-Open Access publications with traditional copyright. As a result, library resource sharing and interlibrary loan must facilitate a greater flow of Southern …

Arts-Based Sustainability: From New York To Malawi, Martha B. Lerski

Publications and Research

Recognizing that libraries serve multiple constituencies and subject areas, this chapter documents and advocates for development of transdisciplinary arts-based research (ABR) and culture-related projects linked to environmental challenges. Libraries contribute collections and spaces, as well as the research of library and information scientists. Libraries are currently among invisible contributors to sustainability planning and services. The chapter will link this invisibility to the value of what visual arts refer to as negative space elements in subjects ranging from traditional ecological knowledge to environmental science. Library collections, projects, and research contribute to education for sustainable development (ESD) as required to achieve the …

Making Sense Of All Your Data: Working With Statistics Across Systems, Tokunbo Adeshina, Silvia Cho

Publications and Research

The City University of New York (CUNY) relies on multiple resource sharing solutions to meet user information needs. How library users interact with resources and submit information requests helps shape library processes for interpreting statistics, ensuring that resource sharing services remain accessible, discoverable, and user friendly. With 21 library institution zones sharing collections and operating a robust inter-campus lending system within its consortium, ensuring uniformity in data reporting is essential. This session presents an overview of how we reconcile data from all our resource sharing programs to get a more accurate and descriptive picture of all our resource sharing activities. …

Common Challenges Faced By Early-Career Researchers In Latin American And Small U.S. Universities, Daniela Cejas, Fatima Rodriguez Acosta, Juan Rivera-Correa

Publications and Research

Early-career researchers from Spanish-speaking Latin American countries and small U.S. universities are underrepresented in international scientific databases. They have geographical importance, infectious disease endemicity, and exceptional researchers in microbiology, but these factors do not translate to representation in high-impact scientific publications. Many reasons could be involved, including financial burdens such as the inability to pay article processing charges. Additional teaching, institutional, and service responsibilities also highly influence their research productivity. Despite this, they are expected to publish high-impact articles, and their career development highly depends on it. There is an opportunity for global peer collaboration to tackle this inequity and …

Building A Professional Learning Community To Improve Technical Services Librarians’ Teaching Preparedness: Assess, Act And Reflect, Junli Diao

Publications and Research

This action research was conducted to address the gap between having all librarians prepared to teach and technical services librarians’ unpreparedness to teach in a university library system. The implemented intervention was developing a professional learning community among technical services librarians with a variety of teaching experiences to improve teaching preparedness by sharing, discussing, and reflecting. The learning topics covered library teaching basics, motivating students, self-assessment, planning to teach, using Wikipedia for critical thinking, embedded librarianship and credit-bearing courses, teaching and research, and building a teaching portfolio and librarianship portfolio. A qualitative approach, including the implementation journal, reflective writing, and …

Artificial Intelligence In The Library: Assessing Chatbots And Chatgpt Handout, Michelle Ehrenpreis, John P. Delooper

Publications and Research

In Spring 2023, the Leonard Lief Library at Lehman College (CUNY) conducted an assessment of its library chatbot which uses OpenAI’s ChatGPT API with the goal of improving its functionality and performance. This presentation highlights the assessment’s findings, including types of questions asked, and areas where the chatbot succeeds and where it struggles. Additionally, the presenters will detail the creation of a rubric to measure the accuracy and completeness of the chatbot’s answers for users. Through this presentation, the authors will showcase best practices for libraries looking to implement or experiment with chatbots at a time when use of artificial …

Artificial Intelligence In The Library: Assessing Chatbots And Chatgpt Presentation, Michelle Ehrenpreis, John P. Delooper

Publications and Research

In Spring 2023, the Leonard Lief Library at Lehman College (CUNY) conducted an assessment of its library chatbot which uses OpenAI’s ChatGPT API with the goal of improving its functionality and performance. This presentation highlights the assessment’s findings, including types of questions asked, and areas where the chatbot succeeds and where it struggles. Additionally, the presenters will detail the creation of a rubric to measure the accuracy and completeness of the chatbot’s answers for users. Through this presentation, the authors will showcase best practices for libraries looking to implement or experiment with chatbots at a time when use of artificial …

Interview: Deborah Parker On Becoming Belle Da Costa Greene, Jen Hoyer

Publications and Research

In November 2024, Deborah Parker and I spoke in detail about her new book, Becoming Belle Da Costa Greene, for an episode on the New Books Network Library Science podcast. We are grateful to RBM for letting us put together a complementary written interview that explores a different set of broader themes. While our audio interview is focused on Parker’s analysis of Greene’s correspondence with Bernard Berenson, this print discussion looks at the bigger picture of Greene’s place in special collections librarianship, her growth as a professional, and how we might do research on important individuals in the history of …

Everyday Life Information Behavior, Health Information Seeking, And Hiv And Sti Awareness Among People Who Inject Drugs (Pwid), Nafiz Z. Shuva, Radia Taisir, Parvez Sazzad Mallick

Publications and Research

This study aims to explore the everyday life and health information behavior of people who inject drugs (PWID) in Bangladesh, as well as the effectiveness of HIV and STI informational programs in promoting safe injecting and sexual behavior. The study received 97 completed survey responses and conducted two focus group discussions (FGDs) with 13 PWID. Using de Certeau's everyday life practices framework, the study aims to understand the tactical information strategies of PWID in the context of a developing country where access to government services and trust in authorities may be significantly limited among marginalized populations. PWID's information needs focused …

Increasing Discovery Of Cuny Archival Collections Through Metadata, Kristen Fredericksen, Natalie Milbrodt

Publications and Research

At the time of this SUNYLA mid-winter meeting, the City University of New York enters Year 2 of a three-year, 2-million-dollar Mellon Foundation-funded project to explore and strengthen archival collections across their 30+ libraries and research institutes. A major part of this project is to set up a shared instance of Archives Space that includes every repository across the university. This panel will explore the approach of a working group whose goal is to integrate 18 existing individual ArchivesSpace instances into a shared, multi-repository instance. This requires metadata normalization, dataset clean-up, and a series of policy decisions the group reaches …

Bibliographic Instruction And The Need For “Librarian-First” Oer Repositories, Michael Kirby

Publications and Research

No abstract provided.

Building A Professional Learning Community To Improve Technical Services Librarians' Teaching Preparedness, Junli Diao

Publications and Research

The Applied Improvement Project (AIP) was conducted to address the inconsistency of academic librarians’ teaching engagement on the AIP site. The problem of practice was framed as the gap between having all librarians prepared to teach and technical services librarians’ unpreparedness to teach. The implemented intervention was developing a professional learning community among technical services librarians of different generations with a variety of teaching experiences to increase teaching preparedness by sharing, discussing, and reflecting. The learning topics covered library teaching basics, motivating students, self-assessment, planning to teach, using Wikipedia, embedded librarianship and credit-bearing courses, teaching and research, and building a …

Identifying Intangible And Biocultural Heritage Elements Toward Environmental Understanding: Engaging Stakeholders Through Art, Martha B. Lerski

Publications and Research

Grounded in a case study in Barbuda in the Caribbean, this research examines sustainability from the perspective of what arts and heritage can contribute to community engagement and local and broader understandings about the environment. This article documents a growing body of literature recognizing the role of arts and culture, including local knowledge and traditional ecological knowledge (TEK), in climate change endeavors. Art and TEK present expansive world views. Contextual information situates research done on the island of Barbuda pre- and post-Hurricane Irma. Visual arts workshops engaged community members in mixed methods research. Results documented cultural elements, particularly intangible and …

Urgent Expertise, Explored Together: A Scholarly Communication Peer-Mentoring Group, Alex Crowley, Lily Susman, Rosemary Farrell, Michael Kahn, Carrie Jedlicka, Eric Silberberg, Michelle Ehrenpreis, Marta Bladek, Jill Cirasella

Publications and Research

In Spring 2025, the authors participated in a structured peer-mentoring program designed to deepen their knowledge of scholarly communication topics and issues. In this article, based on our panel at the 2025 LACUNY Institute, we share our perspectives on the program and discuss how current events are making scholarly communication expertise more essential than ever.

Educating The Educators: Six Frames For Three Identities, Eric Silberberg, Laura Cameron, Christina Jones, Amy James, Alison Lehner-Quam, Robin Ewing, Margaret Gregor

Publications and Research

Educating tomorrow’s teachers is a complex and evolving process. !ey are preservice teachers in undergraduate programs, current teachers pursuing career advancement in master’s programs, and aspiring educational researchers in doctoral programs. Perhaps nowhere else on campus does information literacy instruction have more potential to affect generations of information users than when librarians educate the educators as education students will, in turn, impart information literacy skills to the students in their classrooms for many years.

Education students inhabit three overlapping identities as they progress through degree programs: as students fulfilling assignments, professionals conducting evidence-based research, and future teachers responsible for teaching …

Review Of Platform Power And Libraries, Michael Kirby

Publications and Research

No abstract provided.

Foreword: Censorship Is A Drag, Emily Drabinski

Publications and Research

No abstract provided.

A Battle Of The Chatbots: An Exploratory Comparison Of Chatgpt, Gemini, Copilot, Claude, Perplexity And Huggingchat, Karen Okamoto

Publications and Research

This exploratory study compares the output of the free versions of six generative artificial intelligence (AI) chatbots—ChatGPT, Gemini, Copilot, Claude, Perplexity and HuggingChat. Five questions were submitted to all of the chatbots and examined according to the length of the response, tone of the response, and any additional features provided by the chatbots such as citations, web links, and helpful follow-up questions. This comparison found that Perplexity excelled at responding to all of the questions though others provided strong outputs as well, pointing to the possible importance of using multiple chatbot for answers and for continually examining different chatbots given …

Review Of Digital Degrowth: Technology In The Age Of Survival, Michael Kirby

Publications and Research

No abstract provided.

The Bib Record In The Age Of Digital Reproduction, Michael Kirby

Publications and Research

Taking both structural and thematic inspiration from Walter Benjamin’s “The Work of Art in the Age of Mechanical Reproduction,” this article posits that the movement from physical card catalogs to ALSs [Automated library systems] and ILSs [Integrated library systems] was not solely the result of technological progress. Rather, this transition had its genesis in a process Marx called primitive accumulation—in this case a form specific to the library profession. In other words, this article seeks to recast the history of digitized catalogs within libraries, seeing them, first and foremost, as harbingers of disenfranchisement and dispossession, specifically of catalogers. The article …

Coding With Those Who Show Up: Two Methodologies On Technical Committee Work, Mark E. Eaton

Publications and Research

This paper considers our library’s attempt at applying a “laissez-faire leadership” model to technical committee work. Since its introduction in the 1990s, scholarship on laissez-faire leadership has historically viewed the concept very negatively. However, we argue here that many of these perspectives are straw man arguments that do not adequately consider the possibilities of a laissez-faire model. Following some dissenting voices in the literature, we would like to reclaim the laissez-faire model as a way to facilitate library technical work under certain very specific circumstances. This paper will describe the organizational context where these laissez-faire methods worked for us. Our …

Bringing The Library Into Brightspace, Stephen Francoeur, Rebecca Hyams, John Delooper, Robin Naughton, Eric Silberberg

Publications and Research

This panel presentation highlights collaboration among CUNY libraries and LMS administrators to automate integration of library course reserves, research guides and other web-based services into Brightspace. The presentation begins discussing how learning tools interoperability (LTI) integration provides library resources to students at their point of need. It then describes the technical requirements to automate and customize the Springshare LTI library platform within Brightspace. The panel concludes with examples from several campuses demonstrating what this integration looks like.

It’S So Liberating To Do The Work: Education In Archives Creates Space For People With Disabilities, Jen Hoyer, Julia Pelaez

Publications and Research

What are the barriers and possibilities archives education presents to the disabilities community? More specifically, how can archives education and teaching with primary sources provide opportunities for disabled students that they might not find in mainstream education settings? What matters when working with students with disabilities in archives, and what does it feel like to be a disabled educator in an archive? How can education in archives provide opportunities for vulnerability, connection, and liberation? Sharing a passion for the possibilities of education work in archives and special collections, Jen Hoyer and Julia Pelaez sat down for a conversation about these …

Creating A Homemade Mobile Augmented Reality Game In A Community College Library: An Open Source Approach, Carrie Jedlicka, Mark E. Eaton

Publications and Research

Librarians at Kingsborough Community College created a mobile augmented reality activity for new students, to orient them to the library space and to provide a fun, welcoming experience. Rather than using a commercial app, the librarians built the activity using open source tools and resources already at-hand, specifically AR.js and A-Frame (both JavaScript libraries), and LibGuides. Based on student feedback, librarians found that participants enjoyed the activity and that it helped familiarize them with library locations and services. This project demonstrates that librarians have the capacity to build their own open source augmented reality activities in-house.

More Than A Place For Social Capital Creation: Public Library As A Place For Immigrants’ Social Integration, Nafiz Z. Shuva

Publications and Research

Studies have shown that public libraries, one of the most trusted social institutions, play an important role in helping immigrants adjust to their host country. Although there have been quite a few international studies reporting the role that public libraries play in newcomers lives in the host country, few studies, especially in the context of the U.S., comprehensively reported local public libraries’ role in newcomers’ social integration. Previous studies on immigrants’ usage of public libraries have mainly focused on highlighting public libraries as meeting places that facilitate social capital creation for newcomers or describing the usage of public libraries among …

Bite-Size Market Research Tools: Micro Surveys And Usability Studies, Mark Aaron Polger

Publications and Research

Library marketing activities should always be informed with user data. When conducting market research, you don't need a large sample to see the "big" picture. Developing scalable micro assessments such as mini surveys, usability studies, interviews, and focus groups with only a few questions can add value to your library's marketing and outreach efforts. With quantitative research, you are expected to have a large sample. However, that is not the case when conducting market research. In this presentation, micro assessments will be shown to be more effective, easier to manage, and garners more responses than more lengthier surveys.

Evaluation Of Undergraduate Research Topic Skill Development, Vanessa Arce, Katelyn Angell

Publications and Research

Inspired by the ACRL Framework for Information Literacy frame Research as Inquiry, Lehman College Library conducted an assessment to measure its undergraduate students’ ability to formulate research questions that are appropriately scaled, encourage critical inquiry, and can be supported by available information resources. Using a sample of first-year students enrolled in an English composition class, the assessment revealed that students performed best at locating information resources and struggled most with scaling down a topic. Lessons learned from this study can be extrapolated to outside institutions to improve information literacy learning outcomes.

I Didn't Know You Could Do That In Alma!, Kristen Fredericksen

Publications and Research

Alma is constantly evolving, and it can be difficult to keep up with every feature. This session is a roundup of useful settings and tools in Alma that you may have missed. All areas of Alma functionality will be covered, including acquisitions, discovery, fulfillment, and resource management. Attendees are guaranteed to learn at least one new thing.

Alternatives To Commission On New Technology Uses Of Copyrighted Works (Contu) In Practice, Tokunbo A. Adeshina Jr, Silvia Cho

Publications and Research

In this panel discussion reviewed the 2020 White Paper, Modern Interlibrary Loan Practices: Moving beyond the CONTU Guidelines, with Laura Quilter, one of its co-authors. Three implementation cases where shared by speakers who have implemented alternative approaches to CONTU guidelines.

The News Is History: Building News Literacy Skills With Historic Primary Sources, Jen Hoyer

Publications and Research

The news is inescapable, and simultaneously headline-laden advertising-as-news follows us on scrolling video screens through public transit, at the gym, and on billboards lining the sidewalks. As the news and its lookalikes feel more and more omnipresent, the need for news literacy skills and their implementation feels more and more urgent. At the same time, continually morphing media platforms and news formats make it seem impossible to know: which of these things actually is the news? What’s most important for me to pay attention to?

What if, instead of teaching skills for understanding the next shiny news format, we turn …