Leadership Studies Commons^™

Fostering Acceptance And Visibility Within Latinx Student Organizations For Lgbtq+ Latinx-Identifying Students, Crystal Ibarra

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my research is to increase the visibility of intersecting identities of LGBTQ+ Latinx students within Latinx student organizations at the University of San Diego. This visibility would signify acceptance within the organizations and student’s self-acceptance and personal development. My research questions are: How can I increase awareness of the intersecting Latinx and LGBTQ+ identities within Latinx student organizations? How can I better support student leaders to create safe and brave spaces for Latinx LGBTQ+-identifying students?

The outcome of the research was that the culture of Latinx student organizations shifted to acknowledge the lived experiences of intersecting LGBTQ+ …

Undocumented Students At The University Of San Diego: Using Testimonios As A Theoretical Framework To Understand Their Meaning-Making Process, Isela Reyes

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this research was to understand how undergraduate undocumented students navigate the University of San Diego. My research questions are: How can I understand the meaning making process of undocumented students as they navigate the University of San Diego (USD)? How can I cooperate with undocumented students at USD to improve the support services for them? This research uses Kolb’s Learning Cycle and Testimonios to understand and engage with the participants as they navigate a predominantly white institution. The cycles include individual testimonios, and multi-testimonios to honor their immigration and undocumented identity. Students created an Ofrenda and a …

But What Can I Do? Engaging White Institutional Agents In Anti-Racist Reflection And Practice, Allie Ross

M.A. in Higher Education Leadership: Action Research Projects

College students continue to become more racially diverse. Despite this, some students of color do not achieve a sense of belonging on their campuses, and whites continue to be overrepresented as educators and administration in higher education. It is critical for white staff and faculty to examine their roles in upholding systemic racism in their institutions. This study investigated how white faculty and student affairs staff, including myself, engage in our own racial identity development and subsequently engage in anti-racist action in our professional roles. Recommendations are provided for how white educators can perform self-work to identify blind spots, how …

Leadership And Professional Development Amongst Student Interns, Amanda Brown

M.A. in Higher Education Leadership: Action Research Projects

Research shows that students who participate in an on-campus internship during their time as an undergraduate can have positive impacts on their leadership and professional development (Matteo & You, 2020). The positive impact of partaking in an on-campus internship has prompted higher education professionals to investigate the specific benefits that are provided through these internship programs as well as the structure of such programs. This study sought to improve my understanding of being a mentor and how I can create space and opportunity for my student interns to work towards leadership and professional development and how those skillsets can be …

Pulling Off The Curtain On The Southeast Asian American Student Experience At Uc San Diego, Kathy Vilaysith

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my research was to examine the Southeast Asian American (SEAA) identity in connection to performance and sense of belonging at institutions of higher education. The central focus was trying to understand the SEAA experience as opposed to the “model minority” narrative that is typically associated with the Asian American community. My research questions are what is the impact of their SEAA identity on their navigation in higher education? How do these students make meaning of their identity and sense of belonging at UC San Diego? How can I increase the visibility of the Southeast Asian American narrative …

Becoming Aware Of The Leader Within: Measuring The Impact Of Mindfulness Practices On Leadership Development, Ayumi Tachikawa

M.A. in Higher Education Leadership: Action Research Projects

The unprecedented events brought on by the global spread of COVID-19, along with the racial justice protest movement, have contributed to heightened mental, emotional, and physical distress among leaders. While research shows chronic stress and anxiety contribute to decreased focus, creativity, and overall well-being, mindfulness, the practice of being actively aware of the internal and external environment, can counter and mitigate those harmful effects that hinder effective leadership.

This research utilized a mixed-methods approach to examine the impact of mindfulness practices on three leadership competencies that an extensive literature review deems essential for successful leadership in times of uncertainty: self-awareness, …

Para La Comunidad: Centralizing Latinx Scholars At An Emerging Hispanic-Serving Institution, Valerie Mora

M.A. in Higher Education Leadership: Action Research Projects

This study highlights Latinx student experiences, through storytelling, to identify existing services and resources aiding Latinx academic success at the University of San Diego (USD), while also exploring what additional resources are needed to aid Latinx scholars’ belonging and mattering at a Catholic, predominantly White institution (PWI). Latinx student enrollment rates at colleges and universities have increased nationwide, leading institutions to consider the Hispanic -serving Institution (HSI) federal designation to gain access to discretionary grant opportunities. For HSI designation, institutions must have at least 25% of their student population categorized as Hispanic, and 50% of Hispanic students must be Pell …

Understanding And Enhancing The Graduate Admissions Experience For Dacamented/Undocumented Students, Taylor Ulrich

M.A. in Higher Education Leadership: Action Research Projects

The informal and often ad hoc nature of college admissions can deter DACAmented/ Undocumented students from applying, being admitted, or choosing to enroll in higher education. Admissions offices can serve as a resource to these students, assisting them in navigating this extensive process. The purpose of my research was to better understand the DACAmented/Undocumented graduate student experience and explore how DACAmented/Undocumented students’ needs could be better met in graduate admissions at University of San Diego. The research questions guiding my study were (1) how could I understand and enhance the DACAmented/Undocumented graduate student experience? and (2) how could I work …

Creating A Culture Of Assessment To Elevate Students’ Voices, Amber Knight

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study was to investigate how the University of San Diego’s department of Student Activities and Involvement (SAI) could strengthen its assessment practices and execute consistent data-driven decision making. The following question guided my research: How can I promote a culture of assessment so that SAI’s programs and advising are directly informed by a more thorough data collection process that elevates students’ voices? Building on the work of assessment scholars, this study serves as a model for assessing student affairs assessment. By critically evaluating SAI’s existing assessment culture, administering assessments to understand departmental needs, and offering training …

Appreciating Empathy: How Writing Center Collaborations Inform Leadership Development For Student Wellness And Success, Hugo Werstler

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my action research project was to understand the practice of collaboration within the University of San Diego’s Writing Center as an emerging leader in Higher Education. The goal of this study was to explore the benefits of empathy and relationship development as practiced by the Writing Center to develop leadership strategies for other campus organizations that regularly interact with the institution’s student population. Using several research cycles of Appreciative Inquiry, I observed that the Writing Center functions as a stellar example of collaboration, focusing on peer-to-peer writing consultations with an emphasis on student empathy and relationship development. …

Breaking Down Barriers: Using Collaboration To Increase The Accessibility Of Campus Resources For Graduate Students, Caitlin Hayles

M.A. in Higher Education Leadership: Action Research Projects

In this action research project, I explored how the University of San Diego (USD) can better support graduate students, particularly through examining the accessibility of existing campus resources. The primary research question was: How can the Office of Graduate Student Life better meet graduate student needs by making existing campus resources more accessible to students? By collaborating with graduate student leaders and campus administrators, I aimed to improve development and well-being for graduate students at USD by eliminating challenges graduate students face when accessing campus resources. Through this research, I found communication and the breaking down of silos across schools …

Campus Collaboration At The University Of San Diego For Student Veterans, Jennifer Castro Garcia

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my research was to help provide better resources for student veterans during their experience in higher education at the University of San Diego (USD). My research question was: how can I collaborate with campus partners in creating a central hub for the Military and Veterans Program at the University of San Diego. This was important because as a student veteran there are multiple obstacles to overcome while learning how to be integrated back into civilian life. I looked specifically at student veterans as they have particular characteristics that may differ from other military-connected students on campus, such …

First-Gen Mental Health: The Experiences Of First-Generation Graduate Students At The University Of San Diego, Edith Mendez

M.A. in Higher Education Leadership: Action Research Projects

Higher education professionals can better support struggling students by having more of an awareness of their experiences and how their mental health is related to the identities they hold. As a first-generation Latina college student, I am reminded of my own experiences and struggles, which impacted my sense of belonging and academic success. My action research responds to the question: "What are the mental health concerns that first-generation students studying at the University of San Diego (USD) encounter?" After making changes to my research because of unforeseen circumstances, I designed a study focusing on graduate students with cycles consisting of …

Immersive Leadership: Creating An Experiential Curriculum To Build Our Students' Leadership, Kimberly Guzman

M.A. in Higher Education Leadership: Action Research Projects

As a higher education professional, I seek to use creative programming to encourage the exploration of alternative learning opportunities and to enhance student success. My action research project explores the process of creating and implementing an immersive leadership experience for students from start to finish. Through a curriculum based on experiential learning and critical reflection, students explored, learned, and developed a social justice lens and leadership skills. Students also reflected on their engagement with leadership in various spaces such as on the University of San Diego’s campus, their home environments, and the Duncan community in Jamaica, where this immersive leadership …

Student Success Coaching: Intentional Training For Professional And Program Development, Andrea Aduna

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my research was to improve the effectiveness of the Student Success Coaching Program’s retention and outreach of students on academic probation and midterm deficiencies. The research question is: How can I professionally develop the student success coaches, or peer coaches, to better engage with their nontraditional students? Research suggests that coaching programs must first define the unique support they provide students to be fully proactive. How can diversity and inclusion training add to the effectiveness of the program and the coach’s impact on students throughout the academic semester? The significance of my research was the value of …

Exploring The Narratives Of Underrepresented Southeast Asian Students In Higher Education, Donna Soukantouy

M.A. in Higher Education Leadership: Action Research Projects

In my study, I examined how underrepresented Southeast Asian (SEA) students, specifically Cambodians, Hmong, and Laotian students, navigate college by exploring their personal narratives. The research question I used to inform my study was how could I represent and better support underrepresented SEA students in the surrounding San Diego, California colleges and universities? I found that the focus groups I facilitated contributed to meaningful engagement. Oftentimes SEA students are never in the same room with other students like themselves. Through interviews, interactive activities, and dialogue, I found that we need to provide spaces, platforms, and workshops for SEA students to …

Fostering Peer Mentorship Amongst Student Conduct Leaders, Gianna Metz

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my study was to explore the peer mentor relationships amongst the Student Conduct Leadership Team at the University of San Diego. My research question is: How can I work with the Student Conduct Leadership Team to further develop peer mentor relationships amongst each other in order to create a more effective hearing process? Based on my experience working with these student leaders, I have observed challenges in group cohesion and connection to the team’s purpose. I sought to develop strategies to better advise them in order to strengthen their self-advocacy and sense of belonging to the team. …

Onboarding Transfer Students At The University Of San Diego, Andrea Garcia

M.A. in Higher Education Leadership: Action Research Projects

In this study, I explored the experiences and needs of transfer students at the University of San Diego (USD) through assessment analysis, the implementation and observations of Spring orientation, and student leader surveys. My positionality as a graduate assistant for New Student Onboarding allowed me to implement Spring orientation programming, analyze postorientation assessment data, and survey transfer student leaders about their experiences. This study provided me a better understanding of how we as a department and an institution as a whole can improve how we onboard our transfer students and further support them throughout their undergraduate career. While cultivating a …

Paving The Way: Enhancing The Transfer Admission Practices At The University Of San Diego, Andrew Alsoraimi-Espiritu

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study is to examine how the University of San Diego’s (USD) Office of Undergraduate Admission can better serve prospective students from local community colleges by striving towards a Transfer Receptive Culture (Jain, Herrera, Bernal, & Solórzano, 2011). Using my positionality as an admissions counselor at USD, I explored the following question with current and prospective transfer students, as well as local community college partners: how can I enhance the practices of my department to better support transfer students during the pretransfer phase at USD? My findings indicate that the transfer path to USD is hectic and …

Intentional Residential Programming For Upper Division Students, Sally Zheng

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study explored ways that the residential education department supported students through their transition out of college at the University of San Diego. In particular, it focused on intentional programming for upper-division students. The participants in this study were upper-division students who were in their second year, third year, fourth year, or fifth year at USD. This study showed that there is a low attendance rate of upper-division students at campus programming and challenges around finding a sense of belonging. Upper-division students are known to be independent, academic and career focused. This research also found that most …

Intentional Curriculum Development For An Introductory Leadership Course At The University Of San Diego, Kayla Snow

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study was to better understand the needs of the Emerging Leaders courses at the University of San Diego. My overarching research question was: how do I utilize previous instructors, students, and campus partners to implement curriculum changes that will enhance classroom inclusivity and educational impact for this undergraduate leadership course? Using McNiff’s cycles of action research as a guiding framework, I explored the intentionality behind developing a curriculum that guides these classes. Reflecting on student feedback, I was able to see an overall satisfaction in the implemented curriculum changes. Ultimately, this work was significant in understanding …

Looking Within The Rainbow: An Action Research Project On The Rainbow Educators, Hannah Gray-Chambers

M.A. in Higher Education Leadership: Action Research Projects

The purpose of my research was to explore the importance of learning about oneself in order to teach others effectively. My overarching question was, how can I cultivate identity development and better equip Rainbow Educators (RE) as facilitators? A secondary question was: how can I create space for identity development and storytelling when people are in different developmental stages and have different experiences to help deepen the learning? Using Coghlan’s Spirals of Action Research as a guiding framework, I conducted one pre-cycle, a needs assessment, as well as three cycles of data collection. As a result of this study, I …

Retention Of Returning Orientation Team Leaders, Matthew Menor

M.A. in Higher Education Leadership: Action Research Projects

This action research looks at reasons why Orientation Team Leaders choose not to return for another year on the team. Orientation provides information and a glimpse at life on a college campus to our incoming students. To make Orientation happen, Orientation Team Leaders are needed. The Orientation Team Leaders at California State University San Marcos (CSUSM) are students that are passionate about the work they do. Orientation gives student leaders the ability and skills to utilize in everyday work as well as helps them work on their development as student leaders. This research analyzes different reasons as to why Orientation …

Recognizing Resiliency In The Experiences Of Current And Former Foster Youth In Higher Education, Laura Rivera

M.A. in Higher Education Leadership: Action Research Projects

This study explored current and former foster programming from local San Diego community colleges and a San Diego four-year institution to provide insight and recommendations to increase enrollment and retention of foster youth at the University of San Diego for their program Torero Renaissance Scholars. My participants included current and former foster youth who either had attended a local San Diego community college or a San Diego four-year institution. Through my focus group, one-on-one interviews, and my surveys, participants recommended a high need for four-year institutions to begin college outreach in K-12 education and inclusion of holistic resources (leadership workshops, …

Leadership Development Of Women In Panhellenic Organizations, Kristen Reynolds

M.A. in Higher Education Leadership: Action Research Projects

This study seeks to understand how women of Panhellenic sororities at the University of San Diego (USD) define and perform their meaning of leadership to create positive change in their organizations. My overarching research question was: How can I assist the members of Panhellenic sororities at USD to take up their authority as leaders to influence positive change in their chapter? This research reflects my experiences with Panhellenic sorority women at USD and intentional stakeholders throughout the 2019-2020 academic year. This study was influenced by Ira Chaleff's work on courageous followership, Baxter Magolda’s theory of self-authorship, and David Cooperrider, Diana …

Caring For The Whole Self: Analyzing The Relationship Between Graduate Students’ Involvement On Campus And The Onset Of Imposter Syndrome, Christian Perez

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study was to enhance the current understanding of Imposter Syndrome in the context of student involvement on campus, specifically the University of San Diego’s (USD) graduate student population in an effort to better understand how higher education institutions can support students’ growing mental health concerns and take action to add or adjust current resources to benefit those who may need it. The research question that guided this inquiry was if a graduate student’s level of involvement on campus affects one's mental health, specifically, the onset and prevalence of Imposter Syndrome? My findings suggest that there is …

First Generation College Students’ Connection To Campus Involvement At The University Of San Diego, Ashley Ortega

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study was to explore undergraduate first-generation college students (FGCS) and their campus connections. The overarching research question guiding my study was: How can I, as a FGCS, graduate student and future higher education educator create more accessible on-campus resources for undergraduate FGCS at USD? A secondary question was: In partnering with the first-generation stakeholders how can we better adapt our services to meet the needs of FGCS during their time at USD? Using Coghlan and Brannick’s Cycles of Action Research as a guiding framework, I conducted one pre-cycle, a needs assessment, and three cycles of data …

Connecting The International Experience, Michelle Wong

M.A. in Higher Education Leadership: Action Research Projects

The purpose of this study was to explore how relationships between international students and study abroad returnees can further global education throughout the University of California, San Diego (UCSD) community. My overarching question was: how can I, as an advisor at the International Students and Programs Office (ISPO), create a program that fosters cross-cultural interaction between international students and study abroad returnees? A secondary question was: how can these interactions help cultivate the intercultural competencies of both parties? Using O’Leary’s Cycles of Action Research as a guiding framework, I conducted one pre-cycle, a needs assessment, and three cycles of data …

Achieving Student Learning Outcomes Through Intentional Orientation Leader Training Curriculum At Uc San Diego, Kelley Kozlowski

M.A. in Higher Education Leadership: Action Research Projects

Student leadership positions such as Orientation Leaders are constantly evolving to meet the needs of the incoming diverse population of students attending an institution each year, making it essential for professionals within higher education institution to adapt their leadership development curriculum to the students they serve. Leadership development curriculum often neglects the development of group dynamics as an essential part of the learning process, an issue that has been observed in my experience. The purpose of my action research project was to explore my work as the Orientation Graduate Assistant as I assist in creating and facilitating the leadership training …

Evaluating First-Generation Students’ Career Readiness, Mariana N. Robledo De La Torre

M.A. in Higher Education Leadership: Action Research Projects

Research shows that first-generation students have historically had less guidance and resources to support their educational attainment and career development (Tate et al., 2015). This has resulted in considerable growth in the amount of support systems, programs, and services implemented by educational institutions across the United States to help first-generation college students thrive in higher education and their future careers. This study sought to improve my understanding of the career readiness of first-generation students at USD. By engaging with and gathering data from first-generation students, I have greater insight about ways of supporting first-generation students’ career readiness and vocational confidence …