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Articles 61 - 90 of 937
Full-Text Articles in Leadership Studies
Love, Support, Good Vibes: Unconditional Positive Regard And Lgbtqia+ Youth After-School Stories, M V. Pease, Maggie Brooks, Wilson Lazo-Salmeron, Ayushi Sarkar, Halle Ho-Yee Shen, Sharon Colvin
Love, Support, Good Vibes: Unconditional Positive Regard And Lgbtqia+ Youth After-School Stories, M V. Pease, Maggie Brooks, Wilson Lazo-Salmeron, Ayushi Sarkar, Halle Ho-Yee Shen, Sharon Colvin
Journal of Youth Development
LGBTQIA+ youth face high rates of identity rejection and bullying, creating an urgent need for support and affirmation within oppressive societal structures. School environments can uniquely support LGBTQIA+ youth through after-school programming designed to provide positive community experiences. Using qualitative thematic analysis of personal stories from LGBTQIA+ youth (N=94), we examined what LGBTQIA+ youth envision as ideal support within after-school programming. Our analyses, informed by humanistic psychology principles, revealed eight major themes: good vibes, compassion and empathy, non-judgment and acceptance, multidimensional human connection, safety, proxy for home/family, adults and mentors, and altruism. Results indicate the need for warmth, safety, connection, …
From “Scared” To “Empowered”: Lived Experience Of Out-Of-School Youth In The Philippines, Sheilalaine G. Romulo
From “Scared” To “Empowered”: Lived Experience Of Out-Of-School Youth In The Philippines, Sheilalaine G. Romulo
Journal of Youth Development
In the Philippines, marginalized youth (e.g. out-of-school) are mostly excluded from civic engagement. This study explores how 5 young Filipino leaders, once out-of-school, navigated a community-based alliance with adults. The lifeworld of these young leaders is accessed through a phenomenological interview guided by Max van Manen’s phenomenological method. Their lived experience tells a transformative journey of being scared youth to becoming empowered young leaders who have found their voice after overcoming insecurities, fear of exclusion, and being misunderstood. It can also be gleaned from their lived experience how the adult partners may have contributed to their transformation. This article recommends …
Evaluating Youth Programs With Intention: Integrating Developmental Research For A Youth-Centered Approach, Brittany Hite, Tiffany Berry, Evangelia Theodorou, Michelle Sloper
Evaluating Youth Programs With Intention: Integrating Developmental Research For A Youth-Centered Approach, Brittany Hite, Tiffany Berry, Evangelia Theodorou, Michelle Sloper
Journal of Youth Development
Conducting applied research or program evaluations in youth settings requires a unique combination of expertise. Although evaluation approaches provide general guidance on how to conduct high-quality evaluations, they rarely provide specific guidance on how to engage in evaluation with organizations serving youth. Fortunately, the field of youth development provides extensive information about how youth develop, facilitators of and influences on youth development, and important considerations for collecting data from this population. This paper provides an approach to evaluation that integrates youth development research. By integrating this literature into their evaluation practice, the authors identified two underlying principles (contextual sensitivity and …
Differences In Student Basic Need Satisfaction Across University Community Service Offerings In Vietnam, Myles Lynch, Nguyen Lam Phuong, Duong Ngoc Anh, Huy Ngoc Vu, Hoang Quang Thang
Differences In Student Basic Need Satisfaction Across University Community Service Offerings In Vietnam, Myles Lynch, Nguyen Lam Phuong, Duong Ngoc Anh, Huy Ngoc Vu, Hoang Quang Thang
Journal of Youth Development
In 2018, the Vietnam Ministry of Education and Training (MOET) made experiential learning a mandatory component of general education in an effort to enhance student skills pertaining to career and professional success. Community service, as a form of experiential learning, can enable individuals to apply knowledge and skills to address societal challenges beyond classroom settings. The availability and effectiveness of structured community service-learning programs vary across Vietnamese universities. Using Basic Needs Theory (autonomy, competence, relatedness), a sub-theory of Self-Determination Theory, this study examined differences in Vietnamese student need satisfaction based on availability of community service courses, providing insights into program …
Boosting Agriculture Career Readiness In Stem Through A Virtual Symposium, Suzanna R. Windon, Hosung You, Christina Grozinger, Natalie Boyle, Hongmei Li-Byarlay, Torrence A. Gill, Simon Zebelo
Boosting Agriculture Career Readiness In Stem Through A Virtual Symposium, Suzanna R. Windon, Hosung You, Christina Grozinger, Natalie Boyle, Hongmei Li-Byarlay, Torrence A. Gill, Simon Zebelo
Journal of Youth Development
This study evaluated a recorded virtual career symposium aimed at enhancing STEM in Agriculture and graduate education readiness among students from Minority-Serving Institutions.The evaluation focused on changes in participants’ perceived readiness for STEM careers and graduate education, the relationship between readiness and demographic factors, and participants’ overall experience with the event. Featuring presentations from faculty and alumni, the symposium highlighted career pathways in agriculture and entomology, essential skills, and graduate education opportunities. Participants from five institutions were invited to view the recorded sessions and complete an online survey. Of the 56 responses received, 41 were analyzed. Results indicated that most …
Improving Agent Retention By Documenting The Impact Of 4-H In Kentucky, Ken Culp, Kimberly Ragland, Tori Stanton, Katherine L. Thompson
Improving Agent Retention By Documenting The Impact Of 4-H In Kentucky, Ken Culp, Kimberly Ragland, Tori Stanton, Katherine L. Thompson
Journal of Youth Development
The purpose of this study was to improve agent retention by documenting the positive impact that 4-H agents were making by identifying the most effective program delivery methods in Kentucky. This could help agents prioritize their time, emphasizing high-impact activities. Agents indicated that while one year of 4-H makes the greatest impact, 10 years’ membership is ideal. The most impactful delivery methods were clubs and camps. The most important life skills developed in 4-H were communication, leadership, and community service. Club programming includes all highly valued core experiences identified in this study (leadership opportunities, community service, and communication).
Youth Development Opportunities Among Sexual/Gender Minoritized Youth: Who Is Left Out?, Amy L. Gower Ph.D., Ben Parchem, G. Nic Rider, Hana-May Eadeh, Ryan Watson, Samantha E. Lawrence, Stephen Russell, De'shay Thomas, Marla E. Eisenberg
Youth Development Opportunities Among Sexual/Gender Minoritized Youth: Who Is Left Out?, Amy L. Gower Ph.D., Ben Parchem, G. Nic Rider, Hana-May Eadeh, Ryan Watson, Samantha E. Lawrence, Stephen Russell, De'shay Thomas, Marla E. Eisenberg
Journal of Youth Development
Youth development opportunities promote health and wellbeing across adolescence. However, scholars have increasingly questioned whether these programs are relevant to and meet the needs of youth with minoritized identities. Using an intersectionality lens, 2022 Minnesota Student Survey data from 8th, 9th, and 11th graders who indicated a minoritized sexual and/or gender identity (N=24,400) were analyzed using exhaustive Chi-square automatic interaction detection to understand how youth’s racial, ethnic, sexual, and gender identities and grade contributed to engagement in youth development opportunities. Mean youth development opportunity scores were lowest among youth with multiple minoritized identities, particularly transgender and gender diverse youth of …
Implementation And Outcomes Of The Men Of Strength (Most) Club, Marni Kan, Ashley N. Lowe, Jason Williams, Cheryl Roberts, Katherine Suellentrop, Nichole M. Scaglione
Implementation And Outcomes Of The Men Of Strength (Most) Club, Marni Kan, Ashley N. Lowe, Jason Williams, Cheryl Roberts, Katherine Suellentrop, Nichole M. Scaglione
Journal of Youth Development
Evidence is lacking for positive youth development programs for boys that use gender transformative approaches and promote peer leadership to prevent sexual violence and teen dating violence. This study aimed to address gaps in violence prevention research and youth development practice by evaluating implementation and outcomes of the Men of Strength (MOST) Club. Sixteen high schools were randomized to MOST Club or a control condition and 60 boys from nine of the schools completed baseline and follow-up surveys. Trained program facilitators completed logs after each session. Although the COVID-19 pandemic interfered with both program implementation and data collection, MOST Clubs …
Community-Based Programming And Ecological Resilience In Vulnerable Youth: A Mixed Methods Study, Alicia Mcvarnock, Leanna M. Closson, Meg Ternes, Nichole L. Cole
Community-Based Programming And Ecological Resilience In Vulnerable Youth: A Mixed Methods Study, Alicia Mcvarnock, Leanna M. Closson, Meg Ternes, Nichole L. Cole
Journal of Youth Development
This exploratory sequential mixed-methods study aimed to provide a deeper understanding regarding ecological resilience theory among adolescents and emerging adults engaged in community-based programming. Phase 1 participants were 18 Leave Out Violence Nova Scotia Youth Leaders and alumni aged 16 to 31 (Mage = 24.28, SD = 3.75; n = 10 female). Semi-structured interviews were used to examine participants’ past and present experiences with Leave Out Violence Nova Scotia, with a focus on perceptions of resilience in their lives. Results were analyzed through mixed (inductive and deductive) thematic analysis. In Phase 2, a focus group assisted in developing a …
Positive Youth Development And Connection With Nature Through Urban Agriculture, Casey Ortbahn, Marijke Hecht, Kristi Lekies
Positive Youth Development And Connection With Nature Through Urban Agriculture, Casey Ortbahn, Marijke Hecht, Kristi Lekies
Journal of Youth Development
Youth urban agriculture programs connect youth with nature and support positive youth development. In this qualitative study, we use photovoice to amplify youth voices and explore 16 high school youths’ perceptions of how participation in a youth gardening program supported their confidence, connection, and sense of belonging. Using qualitative thematic analysis of photos, posters, and interviews, we identify several program processes that supported confidence and belonging, including meaningful relationships with peers and adults, connections with nature, and relationships with more-than-human beings. Our analysis reveals that nature is an important context for youth development and that nature is also more than …
Growing Mathletes: Integrating Growth Mindset, Math, And Sports To Support Youth Learning, Sanlyn Buxner, Erin Turner, Seneca B. Miller, Christina Baze, Ricardo Valerdi
Growing Mathletes: Integrating Growth Mindset, Math, And Sports To Support Youth Learning, Sanlyn Buxner, Erin Turner, Seneca B. Miller, Christina Baze, Ricardo Valerdi
Journal of Youth Development
Through Growing Mathletes, we developed and field-tested informal education activities designed to teach math within the context of baseball in a way that supports youth in developing a growth mindset. We present our development strategy and discuss our implementation with third through eighth graders at five informal learning sites across the United States. Assessment of program success included pre- and post-program surveys and post-program interviews with youth from all five informal education settings. Our findings revealed our strategy to integrate growth mindset concepts with math and baseball lessons led to positive outcomes related to youth mindset and confidence. We present …
To Employment And Beyond: Life Skills Development Through A Private-Nonprofit Partnership, Spencer Dudley, Victoria Haley
To Employment And Beyond: Life Skills Development Through A Private-Nonprofit Partnership, Spencer Dudley, Victoria Haley
Journal of Youth Development
The transition to employment is a pivotal step for youth and young adults. A successful shift to the workforce can support financial independence and open pathways toward further learning and personal growth. Employers increasingly prioritize life skills over complex or technical skills in the current labor market. However, opportunities to develop these skills are not equitably distributed. Life skills training programs within a positive youth development framework show promise in affording historically marginalized youth populations opportunities to identify and develop these skills, yet research on youth experiences in such programs remains limited. This qualitative study draws on focus groups and …
A Review Of Teaching Storytelling In Classrooms And Communities, Kimberly Allen
A Review Of Teaching Storytelling In Classrooms And Communities, Kimberly Allen
Journal of Youth Development
Storytelling has long been a powerful tool for self-expression, community building, and social change—yet educators often struggle to integrate it meaningfully into their curriculum. Teaching Storytelling in Classrooms and Communities: Amplifying Student Voices and Inspiring Social Change by Drs. González, Kokozos, and Byrd offers practical strategies for bringing storytelling into classrooms and program development. Through research and real-world examples, the authors highlight how storytelling fosters belonging, critical thinking, and student empowerment while addressing trust, ethical storytelling, and social change. Organized into eleven chapters, the book explores key topics such as centering youth voices, challenging dominant narratives, and making storytelling impactful. …
The Last Human Place: Efficiency Is Killing Libraries, Gabriel Morley
The Last Human Place: Efficiency Is Killing Libraries, Gabriel Morley
Mississippi Libraries
This essay argues that libraries should de-prioritize efficiency. Instead, libraries should promote their value around connective labor, which is the human work of attention, care, and emotional understanding. Libraries are increasingly dominated by automation, data metrics, and speed. This essay puts forward the idea that libraries should shift focus to human relationships as an organizing principle. Drawing on Allison Pugh’s concept of connective labor, this essay contends that human-to-human engagement is essential infrastructure, as vital as technology or buildings. Efficiency-focused metrics like circulation and attendance fail to capture the deeper social function libraries play in communities and on campuses related …
Leading Where You Live: A Qualitative Multi-Case Study Of Public High School Principals Who Reside In Their School Communities, Joseph Held
Doctorate in Education
Despite extensive scholarship on relational trust, social capital, place-based leadership, and culturally responsive practice, little is known about how a principal’s residency within the school community shapes leadership demands. This qualitative, multi-case study employed semi-structured interviews, reflexive memoing, and cross-case thematic analysis to examine how nine Minnesota high school principals who lived in the urban, suburban, and rural communities they served experienced leadership practice, equity work, and emotional labor. Findings revealed that residency functions as a consequential leadership condition that reorganizes how principals build trust, exercise judgment, engage families, navigate boundaries, and interpret equity-related tensions. Six themes illuminated residency as: …
What Is Happening In The World Today And Why: Humanity’S Evolving Consciousness And The Role Of Archetypal Energies As Guides During An Unfolding Weeding Out And Alignment Process, Carroy U. Ferguson
What Is Happening In The World Today And Why: Humanity’S Evolving Consciousness And The Role Of Archetypal Energies As Guides During An Unfolding Weeding Out And Alignment Process, Carroy U. Ferguson
Psychology Faculty Publication Series
What is happening in the world today and why? Humanity is evolving its consciousness at individual and collective levels. Given these seemingly tumultuous times, as of this writing (January 2026), to make such a statement may sound like a strange thing to say. However, I suggest that if you are alive today and if you are reading these words, these are the very times for which you were born--to assist Humanity as it evolves its consciousness with your unique gifts, whatever they may be. That is, this period of our individual and collective human being-ness may be characterized as an …
No Mullahs, No Shah, Donna M. Hughes
No Mullahs, No Shah, Donna M. Hughes
Dignity: A Journal of Analysis of Exploitation and Violence
No abstract provided.
Enhancing Military Health System Organizational Efficiency And Quality Of Care Through A Social-Ecological Framework, Eric L. Peipelman
Enhancing Military Health System Organizational Efficiency And Quality Of Care Through A Social-Ecological Framework, Eric L. Peipelman
College of Graduate Studies: Theses & Dissertations
Timely and fair adjudication of incivility-related actions within the Department of Defense (DoD) and Military Health System (MHS) is increasingly crucial for maintaining accountability, mission readiness, and quality of care. Ongoing delays in resolving workplace complaints and inefficiencies in resource-heavy adjudications highlight the need to shift from reactive complaint handling toward proactive civility promotion and transparent decision-making. This Integrated Learning Experience (ILE) introduces the Peipelman Civility Discussion and Assessment Toolkit (PCDAT)—a comprehensive, evidence-based framework designed to improve civility, optimize resources, and enhance communication, even in the MHS. Based on the Social-Ecological Model (SEM) and adapted from the Workplace Power and …
The Role Of White Racial Identity Development In Leadership Practices: An Interpretive Phenomenological Study In White Educational Leaders, Kaitlyn Ryan
Theses and Dissertations
This qualitative study examined how white educational leaders experience and make meaning of their racial identity development as they lead adult professional learning focused on racial equity and culturally responsive practice. Grounded in Helms’s White Racial Identity Development (WRID) model and guided by Interpretative Phenomenological Analysis (IPA), the study explored the lived experiences of ten white leaders across PK–12 and Institution of Higher Education (IHE). Data were collected through three semi‑structured interviews per participant and analyzed using IPA’s six‑step process. Five major themes emerged: transformational experiences that shifted leaders’ understanding of race and privilege; the critical role of white affinity …
Challenges Of The Religious Leadership In The Era Of Digitalization And Information-Communication Technology: The Example Of North Macedonia And Serbia, Vesna Zabijakin Chatleska, Marijana Maksimovic, Ruzhica Cacanoska
Challenges Of The Religious Leadership In The Era Of Digitalization And Information-Communication Technology: The Example Of North Macedonia And Serbia, Vesna Zabijakin Chatleska, Marijana Maksimovic, Ruzhica Cacanoska
Occasional Papers on Religion in Eastern Europe
Abstract
The rapid development of the digitalization and the information-communication technology resulted in their wider use in the everyday professional and personal life, via various forms of its manifestation, such as, social networks, podcasts and artificial intelligence. The willingness and the capability of the religious leaders to accept information and communication innovations, and to adjust them to the existing specific structure of the religious communities, presupposes a strategic re-thinking of the religious practices and the relations with the believers in the online space. New technologies have enabled simpler and faster communication in religious communities, but with the use of digital …
Eat With Understanding: A Um Student Guide To Food Systems, James Deacon, Cora Johnson, Lucas Dymit, Kaeli Rackham, Elsie Danyo
Eat With Understanding: A Um Student Guide To Food Systems, James Deacon, Cora Johnson, Lucas Dymit, Kaeli Rackham, Elsie Danyo
Undergraduate Theses, Professional Papers, and Capstone Artifacts
The industrialized food system creates environmental harm, reduces food sovereignty, and contributes to growing food insecurity. These problems oftentimes are overlooked in higher education. To address this gap, our project examines how access to sustainable food education and campus-community partnerships can improve well-being and informed decision-making amongst University of Montana students. This collaborative project connects partners within UM Wellness, PEAS Farm, the Missoula Food Bank and Community Center, and the Big Sky Culinary Institute. Our research includes applied learning with these organizations by hosting a variety of speaker series presentations and coordinating a cooking workshop. We collected quantitative and qualitative …
From Mandate To Meaning: Designing Implementation Supports For Organizational Readiness In Behavioral Health Service Planning, Lauren K. Mergen
From Mandate To Meaning: Designing Implementation Supports For Organizational Readiness In Behavioral Health Service Planning, Lauren K. Mergen
Theses and Dissertations--Education Sciences
Behavioral health agencies often struggle to translate the Transformational Collaborative Outcomes Management (TCOM) framework into practice when implementation is externally mandated. This study examined how educational leaders can support meaningful use of TCOM tools under a Midwestern state’s October 2024 requirement that behavioral health providers use the state Child and Adolescent Needs and Strengths assessment in service planning.
Using a Mixed Methods Action Research design, the study progressed through six phases: Diagnosis, Reconnaissance, Planning, Acting, Evaluation, and Monitoring. The Diagnosis Phase identified a knowledge-to-practice gap and weaknesses in implementation support infrastructure. Practitioner surveys administered immediately after training and six months …
C.A.S. Full Assessment Report: State Of Florida Government Portal, Delante Clark
C.A.S. Full Assessment Report: State Of Florida Government Portal, Delante Clark
Graduate Scholarship and Creative Works
The purpose of this assessment is to evaluate the cognitive overhead, transparency, and attentional integrity of
official State of Florida digital interfaces using the Cognitive Attentional Standards (C.A.S.) platform.
While the Florida Digital Bill of Rights (FDBR) establishes strict regulatory guardrails for consumer data
transparency, tracking opt-outs, and attentional safeguards, the State of Florida explicitly exempts its own
government agencies, public universities, and non-profit entities from complying with these rules.
This assessment serves to investigate the tension between legislative intent and government execution. By
analyzing public sector websites through the C.A.S. platform, this project will establish a “state-enforced vs.
state-executed” …
Understanding Workplace Psychological Safety Among Latina Professionals: An Exploration Of Intersectional Experiences, Michal Tapia
Understanding Workplace Psychological Safety Among Latina Professionals: An Exploration Of Intersectional Experiences, Michal Tapia
Theses and Dissertations
Latina professionals represent one of the fastest-growing segments of the U.S. workforce, yet they remain disproportionately underrepresented in executive and C-suite roles. This disparity reflects structural conditions that shape access to voice, support, advancement, and decision-making authority.
This mixed-methods study examined psychological safety among 145 Latina professionals across the United States, defined as the belief that one can speak up, ask for help, disagree, or raise concerns without fear of negative consequences (Edmondson, 1999, 2019). The study explored how identity, relationships, leadership, workplace support, inclusion, mentorship, and structural barriers shape psychological safety at work.
Quantitative analyses showed that workplace support …
Design Thinking For Corporate Social Responsibility Program Proposal Creation, Michelle "Mindy" D. Danovaro
Design Thinking For Corporate Social Responsibility Program Proposal Creation, Michelle "Mindy" D. Danovaro
University of the Pacific Theses and Dissertations
This qualitative study used action research to explore how the use of design thinking engaged employees in the creation of a corporate social responsibility (CSR) program proposal in a small- to medium-enterprises (SME) in the Sacramento region of California. The purpose of the study was to assess whether employee participation in a design thinking exercise could improve employee perception of engagement, inclusion, and reciprocity during the CSR program proposal creation. The study was grounded in social exchange theory, stakeholder theory, and design thinking methodologies. The iterative research process followed action research cycles (i.e., plan, act, observe, and reflect) integrated with …
You Are Your Ancestors’ Wildest Dreams: A Journey Beyond The Lens Blueprinting The Influence And Impact Of Media And Podcast Pedagogy On Black And Brown Creatives In Higher Education And Beyond, Diamond N. Morgan Dr.
You Are Your Ancestors’ Wildest Dreams: A Journey Beyond The Lens Blueprinting The Influence And Impact Of Media And Podcast Pedagogy On Black And Brown Creatives In Higher Education And Beyond, Diamond N. Morgan Dr.
West Chester University Graduate Theses, Dissertations, and Final Projects
Explores the influence and impact of media and podcast pedagogy on Black and Brown creatives (BBC) in higher education. Grounded in Critical Race Theory (CRT), the Black Creative Educational Experience (BCEEs) framework, and the conceptual lenses of sociological and public podcasting, this study examines how podcasting functions as a transformative pedagogical and sociocultural tool for storytelling, identity development, creative expression, and community building within collegiate environments. Utilizing a convergent parallel mixed methods design, the study integrates quantitative survey data from 65 participants with qualitative focus group discussions to provide a holistic understanding of participant experiences across personal, professional, academic, social, …
Accessing Campus Mental Health Services In A Nigerian Southwestern University: Barriers To Academic Success, Caroline Dada
Accessing Campus Mental Health Services In A Nigerian Southwestern University: Barriers To Academic Success, Caroline Dada
Electronic Theses and Dissertations
Mental health disorders are a significant health concern among higher education institutions in sub-Saharan Africa, including Nigeria. A substantial treatment gap exists in the Nigerian healthcare system, and this gap is further worsened by cultural and religious barriers, which reinforce stigma that discourages students from seeking professional help. This qualitative narrative inquiry explored the barriers students encountered when accessing mental health services at a university in Southwestern Nigeria, to increase service access. Qualitative semistructured interviews were conducted with seven professional mental health providers at a university counseling center between March and April 2025. Inductive thematic analysis was used to identify …
Building A Digital Altar For The Justice-Centered Torch-Bearers: The Role Of Digital Networks In Supporting Contemporary Racial Justice Activists Through Contemplative Practices, Renée L. Bradford
Antioch University Dissertations & Theses
This mixed-methods study aimed to identify factors critical in building a digital support network employing contemplative practices to support activists engaging in racial justice work in the United States. The research question that guided this study was: What factors do racial justice activists regard as critical in building a digital support network employing contemplative practices? The study’s importance lies in addressing the evolving landscape of digital activism while honoring the spiritual and relational foundations that have historically sustained social justice movements, particularly as contemporary activists navigate new technological tools while seeking to maintain authentic connection and contemplative grounding. Key findings …
Examining Challenges For Sociology Master’S Degree Students At California State University, David Ortuno
Examining Challenges For Sociology Master’S Degree Students At California State University, David Ortuno
University of the Pacific Theses and Dissertations
The purpose of this study is to identify the lived experiences of CSU sociology graduate students pursuing a master’s degree. Seven sociology graduate students from six of the eight (75%) total sociology MA programs throughout the entire CSU system were interviewed. Their responses were designed to analyze the support systems and challenges they face while pursuing a master's degree, as well as to investigate whether their experiences correlate with or fail to correlate with the promises in the CSU mission statement, and to answer the study’s research questions and achieve the purpose of this qualitative study.
Four themes emerged from …
Feeling Seen By Being Heard: A Constructivist Critical Incident Study Of The Listening Experiences Of Ciswomen Of Color For The Development Of An Inclusive Listening Praxis For Leaders, Christina Zhong-Wen Chang
Feeling Seen By Being Heard: A Constructivist Critical Incident Study Of The Listening Experiences Of Ciswomen Of Color For The Development Of An Inclusive Listening Praxis For Leaders, Christina Zhong-Wen Chang
Antioch University Dissertations & Theses
This study examines how listening shapes inclusive workplaces by exploring the listening experiences of 23 professional cisgender women of color working in predominantly white institutional spaces. Although listening is a fundamental part of communication, it is frequently undervalued and overlooked in leadership literature. Using the constructivist critical incident technique (CCIT) methodology, the research analyzed 88 significant moments when participants felt distinctly heard or unheard by leaders. Findings reveal that listening operated as a relational practice signaling respect, affirmation of voice, and anchoring leadership in accountability, while enabling leaders to engage perspectives beyond their own. Four listening types emerged: Listening Withheld, …