Leadership Studies Commons^™

The Trusted General Manager And Unit Performance: Empirical Evidence Of A Competitive Advantage, James H. Davis, F. David Schoorman, Roger C. Mayer, Hwee Hoon Tan

Research Collection Lee Kong Chian School Of Business

Employee trust for the general manager is proposed as an internal organizational characteristic that provides a competitive advantage for the firm. This paper empirically examines the relationship between trust for a business unit's general manager and organizational performance. Trust was found to be significantly related to sales, profits and employee turnover in the restaurant industry. Managers who were either more or less trusted differed significantly in perceptions of their ability, benevolence and integrity.

Speech At Albany Prayer Breakfast, C. William Pollard

C. William Pollard Papers

In this address to the 2000 Albany Prayer Breakfast (Albany, NY), Pollard offers his vision of business leadership, one that takes religious faith as its foundation.

I Want To Be Like Mike - A Leader That Makes A Difference (Ars-Rescue Rooter Meeting), C. William Pollard

C. William Pollard Papers

In this speech, Pollard urges his audience to consider Michael Jordan as a model leader, someone who remains focused and continues to improve in the midst of trials.

I Want To Be Like Mike - A Leader That Makes A Difference (Amerispec Convention), C. William Pollard

C. William Pollard Papers

In this speech, Pollard urges his audience to consider Michael Jordan as a model leader, someone who remains focused in the midst of trials.

Leadership Requirements In The 21st Century : The Perceptions Of Canadian Private Sector Leaders, Samy H. Watson

Dissertations

Problem. Since 1995, with the realization that by 2005 more than 61% of executives in the senior ranks of the Canadian Public Service would be eligible for retirement (La Releve, 1998), the need to recruit and develop competent leaders has become a matter of urgent attention.

Method. Public sector leaders were surveyed by mail-in questionnaires as to their ratings of a set of leadership competencies. Analogue research for private sector leaders, conducted by a colleague, was incorporated for some analysis. A stratified sample of the general public was also surveyed by telephone regarding a subset of the same competencies. …

How To Be A Leader For The Future, C. William Pollard

C. William Pollard Papers

Speaking at Success 2000, Pollard contends that being a leader requires first and foremost the desire to make "a significant contribution in the lives of others."

Organizing Culture: Leader Roles, Behaviors, And Reinforcement Mechanisms, Gerard George, Randall G. Sleeth, Mark A. Siders

Research Collection Lee Kong Chian School Of Business

Organizational leaders provide the primary impetus in defining, forming and shaping corporate culture. Leadership literature emphasizes on the leader's role in "articulating a vision" and the leader's pivotal role in establishing culture by setting objectives and then removing hurdles by smoothing the path for attaining those objectives. The model of corporate culture transmission focuses on behaviors that corporate leaders employ to create, communicate and manage corporate culture. However, the model does not emphasize interpretation and identification with leader behaviors in ways that would cause members to embrace the leader's values and beliefs. Improved focus over two decades does not yet …

What's It All About? (Milwaukee, Wi), C. William Pollard

C. William Pollard Papers

Speaking at the 1999 Christian Business Men's Lunch in Milwaukee, WI, Pollard notes that in the midst of rapid social chance Christians in the business world can continue to live out their faith by taking a person-centered approach to corporate endeavors.

Bridging The Gulf (London), C. William Pollard

C. William Pollard Papers

Delivered at London's Institute of Directors, this speech emphasizes how ServiceMaster has bridged the gulf between profit-driven business initiatives and ethics by crafting a culture of servant leadership, which in Pollard's case is supported by deep religious commitments.

The Soul Of The Firm (Harleysville, Pa), C. William Pollard

C. William Pollard Papers

Addressing the Mennonite Homes Association, Pollard considers the role that a clear mission and committed leaders will play in a changing economic environment. In particular, he contends that corporate leaders are called to be first and foremost the servants of those they employ.

Ua3/9/5 Opening Faculty & Staff Convocation, Wku President's Office

WKU Administration Documents

Speech delivered by WKU president Gary Ransdell at the fall convocation. He discusses freshman orientation, change, Challenging the Spirit strategic plan, budget and funding model, tuition, new buildings, technology, parking, curriculum, dormitories, Diddle Arena renovations, University Senate and employee benefits.

Leadership Message To Officers Re: Assuming Ceo Position, C. William Pollard

C. William Pollard Papers

In these brief remarks delivered in Memphis, Pollard speaks about assuming the position of CEO at the ServiceMaster Company for the second time.

Soul Of The Firm: Business As A Christian Calling, C. William Pollard

C. William Pollard Papers

Pollard delievered this speech at Business '99: An Outstanding Christian Calling, a symposium held by Calvin College (Grand Rapids, MI). In it he speaks of how a holistic focus on people is the bedrock of transforming work into a holy vocation.

Mission As An Organizing Principle, C. William Pollard

C. William Pollard Papers

Speaking to both The Conference Board and the Peter F. Drucker Foundation for Nonprofit Management, Pollard addresses the topic of corporate mission, arguing that one can envision a meaningful relationship between work and the rest of life only when an organization's leaders are focused on serving employees.

Ua3/9/5 Opening Faculty/Staff Meeting, Wku President's Office

WKU Administration Documents

Speech delivered by WKU president Gary Ransdell at his first fall convocation. He discusses priorities, strategic planning, institutional peer group, programs of distinction, campus construction and improvement, traffic and parking, information technology, student compensation, athletics, employee benefits and policies, community relations, fund raising and student recruitment.

Congressional Testimony - Education And Workforce Committee - House Of Representatives, C. William Pollard

C. William Pollard Papers

Testifying before the US House of Representative's Education and Workforce Committee, Pollard speaks of ServiceMaster's people-driven mission as well as of the primary issues facing the American worker at the close of the twentieth century.

Steer For Open Water, C. William Pollard

C. William Pollard Papers

In this reflection on Exodus 33, Pollard encourages the graduating class of Emmanuel Bible Institute (Oradea, Romania) to "steer for open waters" by serving their Romanian context with confidence that their vocation is a means of implementing their faith in daily life.

Bridging The Gulf (New Haven, Ct), C. William Pollard

C. William Pollard Papers

Delivered at the Yale Berkeley Seminar (hosted by Berkeley Divinity School at Yale) in New Haven, CT, this speech asks how Christians might bridge the gulf between work and faith (or God and profit). Pollard posits that the link between the two is to be found in people, all of whom are made in the image of God. In this framework, the corporate firm may be construed as an institution of moral formation.

Leadership That Serves - An Intangible Ingredient Found In Every Successful Ministry, C. William Pollard

C. William Pollard Papers

In this speech at the 1998 Business and Professional Ministries Conference (Omni Hotel - Dallas), Pollard asks how Christians might lead in both the church and the business world while the world around them is rapidly changing. He concludes that one profitable avenue may be found in servant leadership.

Letter To The Editor Of Harvard Business Review (Re: Businesses Being Dependent On People), C. William Pollard

C. William Pollard Papers

In this Harvard Business Review Letter to the Editor, Pollard outlines those global and economic forces necessary for ServiceMaster to understand as it shapes its leadership strategy for the twenty-first century.

Leading Into The Future, C. William Pollard

C. William Pollard Papers

This brief speech served primarily as an introduction for Noel Tichy, the keynote speaker at a leadership forum hosted by the Economic Club in Chicago. In addition to this, Pollard takes the opportunity to note that successful business leadership is at its most basic level a "soul craft," one that prioritizes people over capital.

A Philosophy Of Life And Work, C. William Pollard

C. William Pollard Papers

This speech -- delivered at the Wharton School of Business's (University of Pennsylvania) 1998 Zweig Executive Dinner Series -- outlines the rapid socio-economic changes prevalent at the end of the 20th century. In light of these, Pollard asks whether the corporation can be oriented to both maximizing profit and forming the moral character of those it employs.

Built To Last - Leadership Principles That Are Timeless, C. William Pollard

C. William Pollard Papers

In this address at the CMA Conference in Nashville, Pollard outlines the primary characteristics of a servant leader and argues that only people-focused institutions are "built to last."

Leadership For The Future, C. William Pollard

C. William Pollard Papers

In this 1998 address to the Southwest CEO Council in San Antonio, TX, Pollard outlines those forces that have transformed the global economy, noting that amidst such changes servant leadership must remain a constant characteristic of successful organizations.

Re: "Looking Ahead: Implications Of The Present Age" By Drucker, Dyson, Handy, Saffo And Senge, C. William Pollard

C. William Pollard Papers

Writing to the Harvard Business Review's Nan Stone in response to Drucker, Dyson, Handy, Saffo, and Senge's "Looking Ahead: Implications of the Present" (September-October 1997), Pollard outlines those global and economic forces necessary for ServiceMaster to understand as it shapes its leadership strategy for the twenty-first century.

Corporate Leadership, Sarah M. Gravelle

Honors Theses, 1963-2015

Corporations can initiate an emergent form of leadership that encompasses the importance of values and relationships into the philosophies that articulate the organizational direction. This thesis established the most and least often articulated values from the mission statements of the Fortune 50 corporations. One of the observations noted by this research is that profit is the most frequent and loyalty is the least. The author finds this problematic and states that establishing an emergent form of leadership can be beneficial to organizations by redefining the practice of leadership within the organization, thus redefining the culture. Furthermore, the organizational transformation can …

A Model Leadership Training Program For Small Business Entrepreneurs In Taiwan, Chi-Mei Mai

All Graduate Projects

The purpose of this project was to develop a model leadership training program for small business entrepreneurs in Taiwan. To accomplish this purpose, a review of current literature regarding leadership development was conducted. Additionally, related information from selected model leadership training programs was obtained and analyzed.

The Role And Impact Of Leaders' Mental Models In Effecting Planned Transformational Change, Stephen C. Rathmill

Educational Studies Dissertations

Presidents and CEOs play a critical role in leading their organizations through planned transformational change (PTC) and generally, do not do it very well. This may, in part, be a result of leaders not closely examining and challenging their thinking about PTC and their role in leading it. Leaders' mental models determine what and how they think about their organizations, employees, transformational change and what their leadership means and how their mental models determine their actions and behaviors in planning and implementing PTC. By examining and challenging their mental models, leaders may gain insights into alternative ways of leading and …

Leadership And The Social Imperative Of Organizations In The 21st Century, Gill Robinson Hickman

Jepson School of Leadership Studies articles, book chapters and other publications

Much of our writing and dialogue as leadership scholars consists of exchanges about "good" leadership -- what leadership ought to be as opposed to what it really is, as Barbara Kellerman so accurately observes. Although I strongly believe that leadership scholars should do both, I intend to provide a normative perspective for organization leadership in the context of turbulent environments. The new era in which organizations must function is characterized by factors such as intense global concern and competition; intraorganizational relationships and collaboration; a focus on democracy, substantive justice, civic virtues, and the common good; values orientation; empowerment and trust; …

The Soul Of The Firm (Santa Fe, Nm), C. William Pollard

C. William Pollard Papers

This speech was delivered at the 1997 fall seminar of the Evangelical Christian Publishing Association in Santa Fe, New Mexico. In it Pollard addresses what he calls the "confusion" and "insecurity" felt by many Americans at the turn of the century. To remedy this situation the corporate leader must adopt a servant attitude, one that helps her prioritize the well-being of the people who make up any given institution.