Social Media Commons^™

Social Media Marketing And Insurance: An Analysis Of The Impact Of Social Media Marketing On Small Independent Brokerages Of Property And Casualty Insurance, Kaylee B. Brucker

University Honors Theses

Property and casualty insurance is an intangible service. It is a large industry within the US that in most regard is perpetual. Marketing for insurance is not similar to marketing for most other services or products. The agent must relay the value to the consumer prior to them purchasing it. Further, when considering social media marketing, we find a separate strategy of marketing. Social media marketing is becoming increasingly popular, it has shown as a successful strategy for obtaining consumers' attention and their business. This success has been seen in many industries, including insurance. However, there is a lack of …

Who Is Missing? Characterizing The Participation Of Different Demographic Groups In A Korean Nationwide Daily Conversation Corpus, Haewoon Kwak, Jisun An, Kunwoo Park

Research Collection School Of Computing and Information Systems

A conversation corpus is essential to build interactive AI applications. However, the demographic information of the participants in such corpora is largely underexplored mainly due to the lack of individual data in many corpora. In this work, we analyze a Korean nationwide daily conversation corpus constructed by the National Institute of Korean Language (NIKL) to characterize the participation of different demographic (age and sex) groups in the corpus.

Georgia Southern University's Communication During Covid-19 Analyzed Using The Discourse Of Renewal Theory, Jessica Hickman

Honors College Theses

This research aims to analyze how Georgia Southern University handled COVID-19 through a public relations perspective using the discourse of renewal theory. In order to do this, this research looks at the communication sent from the University to the faculty, staff, and students during the time periods of March to April of 2020 and July to August of 2020. The three research questions this research will examine are: how did the University apply the discourse of renewal theory to speak to the students, faculty, and staff regarding COVID-19, how did the University use its email system to communicate with the …

Muslim Fashion Influencers Shaping Modesty In The Twenty-First Century On Social Media, Awa Sanno

Student Theses and Dissertations

The depiction of Muslim women in Western media has been a long-running joke, as they are framed to be oppressed by the burdens of their religion and the hijab. However, Muslim women have used the power of social media to counter that narrative through their large followings as fashion influencers, digital creators, food bloggers, makeup artists, lifestyle bloggers, musicians, and so much more. Specifically, Muslim fashion influencers are changing and redefining the notion of modesty throughout their posted content on social media. Many people in Muslim communities see this redefinition of modesty as a conflict with the "proper" ways of …

An Ethical Discussion About The Responsibility For Protection Of Minors In The Digital Environment: A State-Of-The-Art Review, Charles Alves De Castro, Aiden Carthy, Isobel Oreilly Dr

Articles

Many ethical questions have been raised regarding the use of social media and the internet, mainly related to the protection of young people in the digital environment. In order to critically address the research question "who is responsible for ethically protecting minors in the digital environment?", this paper will review the main literature available to understand the role of parents, the government, and companies in protecting young people within the digital environment. We employed a holistic process that covers a state-of-the-art review and desk research. The article is divided into four sessions; (1) Government Policies from the European Union (EU) …

Which Police Departments Make Black Lives Matter, Which Don’T, And Why Don’T Most Social Scientists Care?, Robert Anthony Maranto, Wilfred Reilly, Patrick Wolf, Mattie Harris

Education Reform Faculty and Graduate Students Publications

In part via skillful use of social media, Black Lives Matter (BLM) has become among the most influential social movements of the past half century, with support across racial lines, and considerable financial backing (Fisher, 2019). Will this translate into public policy reforms which save Black lives? After all, higher education is a key institutional backer of BLM, and a considerable literature dating back decades (e.g., Lindblom & Cohen, 1979) casts doubt on the effectiveness of social science in solving social problems, for numerous reasons. Often, the best social science is simple counting. This paper makes two unique contributions. First, …

Toxicity And The Effect On Digital Communities, Karen Watts Dicicco

Theses and Dissertations

Social networks or social media platforms have been around since the 1980s. With the increase of users every year, we have seen the rise of harmful content such as rude, disrespectful, unreasonable, abusive comments, and hate speech. The increase of harmful content was even more noticeable in 2020 with COVID-19 and election topics. Mainstream social media platforms, such as Facebook, Twitter, Instagram, and YouTube, continue to increase their efforts to reduce harmful content such as hate speech, harmful content, and misinformation. However, social media platforms cannot catch and remove all toxic content from their platforms before it impacts an individual …

Influencers, Cognitive Goods, And Labor Conditions In The Platform Economy: Delving Into The Careers Of Influencers In North America And South Asia, Saiba Dilnaz Haque

Senior Theses

Social Media is one of the most significant agents of influence on minds, thus it is not surprising that many individuals are becoming entrepreneurial by becoming Influencers to monetize the seemingly easy job. I focus on the evolving labor conditions related to influencers while expanding on Maurizio Lazzarato’s Marxist framework of immaterial labor to investigate connotations of the platform economy. I expand upon a concise literature review on the link between the acceleration of entrepreneurial endeavors and Social Media, the concepts of influencing as labor coined by Crystal Abidin, micro-celebrities, self-branding, and a discussion of immaterial labor to provide a …

A General History And Theory Of Mind Control. Information Design, Commercial Truth And The Disinformation Crisis, Gabriel Isaiah Samandi

Senior Theses

The phrase “mind control” typically sparks the imagination to think of implausible and delusional hysteria; the paranoid schizophrenic who argues the existence of instantaneous and affirmative instructions against one’s own will that can subvert the autonomy of an individual. Since the early 1950s, associations such as the above have provided an illusion of separability between established epistemic concepts and the realm of amateur conspiracy theory “research.” With the invention of the internet, however, and especially after the concerted effort of international disinformation campaigns via social media, such lines have begun to blur. Questions about the interplay between implicit psychological associations …

Jeopardy! In Crisis: What Is Corporate Culture Issues Affecting The Entertainment Industry?, Evan Nemeroff

Student Theses and Dissertations

Cultural issues like sexism, racism, and social movements have impacted the entertainment industry, specifically the game show sector. This research identified how these prevalent matters in our society have affected celebrities by looking into the type of people who lead game shows, revealing if certain demographics such as race and gender influenced whether particular individuals were chosen to host a program. Included within this research are studies that portray how the game show industry has been biased explicitly towards one gender for several decades. Further research looks into a scandal that Sony faced when it had to name a successor …

Because Potato, Candice Evers

MFA in Illustration & Visual Culture

This thesis project explores the phenomenological qualities of the internet; asking, since the internet is difficult to grasp, what other modes of investigation might we have available? Using an investigative framework set forth by Jack Halberstam, this thesis declines to come to knowledge solely through understanding the formal, the structural, the highly visible and mainstream. The literature that I have gathered provides a range of modes for interrogating the simultaneously central and inconsequential subject of my thesis itself: the potato. Juxtaposing the physical, political and material conditions of the potato the internet’s least academic mode of knowing: the meme. Analyzing …

A Computational Framework For Assessing Connective Action Behavior Of Cyber Crowds In Social Media, Billy Spann

Theses and Dissertations

Social media technology has disrupted and revolutionized citizen participation in protests, demonstrations, and social justice movements. In recent years, online information campaigns have moved from the more formal and organizationally backed collective action, to new forms of citizen based and personalized organization known as connective action. Social media platforms also provide a method to coordinate and influence behavior. These platforms can become catalysts for deviant behavior that results in dissemination of misinformation, disinformation, and mobilization of physical crowds. In this context, there is a need to understand the behaviors that motivate the actors and groups that participate in these social …

“Green” Marketing In The Apparel Industry: The Spectrum Of Veracity, Stephanie R. Keane

Honors Theses in Science, Technology, and Society

Apparel companies’ propensity for manipulation in their marketing of environmental initiatives contributes to immense environmental pollution from petrochemical textile material production. Public scrutiny pressures these businesses to adopt “green” initiatives to avoid losing devoted consumers. In some cases, these initiatives disguise the real operations of a company or claim benignity for the company when this is not the reality. Previous business ethics research analyzed the emergence of “greenwashing” in corporations and thus concluded that corporations market themselves as eco-friendly to portray commodification as sustainable. In the form of case studies, this paper scrutinizes four companies: Zara, Patagonia, Lululemon, and Pact. …

Measuring Fake News Acumen Using A News Media Literacy Instrument, Tyler W. S. Nagel

Journal of Media Literacy Education

News media literacy education is gaining increased attention in the age of fake news and post-truth America. However, as with any pedagogical goal, it is important to be able to evaluate the success of the delivery. In a survey built on existing news literacy frameworks, 1476 students at a large Canadian polytechnic answered questions about their own news literacy, fake news acumen, and news consumption habits. Analysis of the data suggests that conscientious fake-news attitudes and behaviors are correlated with an existing news media literacy scale, providing a method of evaluating the success of fake news education efforts.

Effective Green Marketing Strategies On Social Media: Selling Companies And Their Consumers On Investing In Carbon Offsetting And Solar Energy In 2021, Melvin Richard Springer Iv

Honors Theses

In a digital world where consumers and businesses alike care significantly about sustainability and corporate social responsibility (CSR), the success of startup companies hinges on constant, clear, and thoughtful communication. Through my research into successfully marketing such concerns on social media as well as my internship at Clearloop, I discovered some of the best ways to convince both companies and consumers that preserving the planet should be a primary concern for every environmentally conscious company. Companies that ignore their impacts on the environment are synonymous with companies doomed to fail in the 21^st century. Clearloop’s model of partnering with …

A Content Analysis Of Queer Slang On Tik Tok, Kuri Benitez

Departmental Honors & Graduate Capstone Projects

Social media platforms’ concentration of diversity and interactions has accelerated the rate of cultural change on the Internet. With the rise of Tik Tok, a video-sharing social media platform, language used by marginalized groups is being incorporated into the platform’s slang due to the rapid rotation of trends. This study aims to provide data to a new field related to Tik Tok culture and the effects of trends on marginalized groups.

Using qualitative content analysis, this article studies an LGBTQ+-inspired Tik Tok trend to determine if the portmanteau of “-ussy”’s meaning has changed from its original use and if trends …

Improving The Quality Of Crisis Communications Using Social Media Analytics, Alex Joshua Berry

Theses and Dissertations

In this research, social media data from a public school district was utilized to help improve district communication during and after a crisis. Data was analyzed by utilizing the programming languages R and Python. The programming languages helped generate data that allowed this research to evaluate how the quality of crisis communication could be improved by using these methods. In the study, the data identified emotions in the text of comments, identifying information gaps (finding questions), and manually identified misinformation to show school districts various methods to help generate messages that can help answer the questions of parents and community …

Rising From The Ashes: An Analysis Of How One Infamous Promotional Event Caused A Company's Ruin And A Concept On The Future Of Influencer Experiences, Janis B. Kruger

Honors Theses

This thesis and its research focuses on the topic of modern influencer marketing through digital media. Throughout the thesis, traditional marketing tactics and the power of influence is discussed, and then it moves into the topic of modern advertising and the role that modern social media influencers play in reaching the consumer. The methodology behind influencer marketing is explained and consumer behavior is analyzed. The 2017 Fyre Festival promotional event is then used as an example to dissect this marketing tactic and how the event impacted the future of influencer marketing. Finally, a modern-day, hypothetical campaign based on the concept …

Getting Psyched About Memes In The Psychology Classroom, Lisa M. Kath, Gordon B. Schmidt, Sayeedul Islam, William P. Jimenez, Jessica L. Hartnett

Psychology Faculty Publications

Introduction: Internet memes are a ubiquitous part of internet culture and a common communication tool among students. Because they are a good medium for expressing ideas and concepts in a concise and fun manner, memes are a potentially valuable tool for teaching and engaging students.

Statement of the Problem: Instructors may not know how to use memes in classroom assignments or activities to support learning objectives.

Literature Review: Students finding or creating their own class-related content is an empirically-supported way to enhance learning. Instructors can enhance learning by using multimedia approaches (pictures/videos in addition to words), which is a good …

(Un)Matched: Racialized Narratives Of U.S.-Based Japanese Men, Masculinity, And Heterosexuality In Online Dating Apps, Keisuke Kimura

Communication ETDs

In this study, I documented and examined U.S.-based Japanese men’s narratives about their day-to-day experiences in and across online dating contexts. Through the analysis of narratives, I critiqued how multilayered differences (i.e., race, ethnicity, gender, sexuality, class, and more) working with dominant social structures affect their everyday experiences within the spectrum of power, privilege, and marginalization in the transnational space. Specifically, the overarching purposes and goals of this study were to better understand U.S.-based Japanese men’s online dating experiences and to critique the relationalities of how Japanese men’s narratives (i.e., micro-level context) and their beliefs/attitudes within and between cultural communities …

A Communications Audit Of Selected Equine Assisted Activities And Therapies (Eaat) In Northwest Arkansas, Laykyn Rainbolt

Agricultural Education, Communications and Technology Undergraduate Honors Theses

Digital media, including websites and social media platforms, are becoming a staple in the marketing and communication field to reach consumers. Although digital media can offer high dissemination rates to a broad audience, it can also be time consuming without current training or resources to allocate to it. Nonprofits struggle to maximize their reach and effectiveness through social media due to limited staff, time, resources, and training (Bernritter et al., 2016; Bjork et al., 2016; Lovejoy & Saxton, 2012; Tao et al., 2021). Equine Assisted Activities and Therapies organizations in Northwest Arkansas selected for this study showed high use of …

Storm The Capitol: Linking Offline Political Speech And Online Twitter Extra-Representational Participation On Qanon And The January 6 Insurrection, Claire Seungeun Lee, Juan Merizalde, John D. Colautti, Jisun An, Haewoon Kwak

Research Collection School Of Computing and Information Systems

The transfer of power stemming from the 2020 presidential election occurred during an unprecedented period in United States history. Uncertainty from the COVID-19 pandemic, ongoing societal tensions, and a fragile economy increased societal polarization, exacerbated by the outgoing president's offline rhetoric. As a result, online groups such as QAnon engaged in extra political participation beyond the traditional platforms. This research explores the link between offline political speech and online extra-representational participation by examining Twitter within the context of the January 6 insurrection. Using a mixed-methods approach of quantitative and qualitative thematic analyses, the study combines offline speech information with Twitter …

Tiktok As A Digital Activism Space: Social Justice Under Algorithmic Control, Brittany Haslem

Institute for the Humanities Theses

TikTok, a video sharing application, has become the center of viral internet culture. The app has risen in popularity so quickly that scholarly literature investigating its vast societal impact is still nascent. TikTok is not only used to discuss popular culture topics and create trends, but also being utilized as a tool for social justice activism in the United States in the wake of a tumultuous year with major events such as the coronavirus pandemic, a resurgence of the Black Lives Matter movement, and the 2020 presidential election. TikTok activism is not without critiques, ranging from concerns of foreign government …

Addressing Public Perceptions About Cell-Based Meat And Cellular Agriculture Through Metaphors, Yvette Emma Hubbard

English Theses & Dissertations

Today’s food movement places organic, holistic, and natural foods as priority. The idea aims for better human health, a farm-to-table community, and environmental sustainability. Soon a new meat alternative will become part of the ongoing food movement. What is it? Cell-based protein. It is a protein alternative to livestock protein. It is real protein from a real breathing animal. Cell-based beef for example is grown in a lab with cells from a living cow that does not have to die or be slaughtered. It is destined to become the new protein architecture on the horizon. Parts of this paper are …

“Don’T Call Me A Crouton” : A Case Study On The Use Of Humor In Organizational Relationships On Twitter And Facebook, Hannah Grinberg

Theses, Dissertations and Culminating Projects

An organization using humor on social media can potentially engage in dialogue through participatory boundary-work that creates an in-group between themselves and their online user publics. The ability for an organization to use humor to form that in-group, where dialogic communication is achievable, is based on the organization’s ability to produce an instance of shared mirth with their online publics. The shared experience of mirth not only determines if the organization reaches shared meaning with their receiver publics, but also indicates who the humor is intended for, and who will be left out of the in-group created. To determine the …

Evaluating The Use Of A Mobile App In High School Seniors To Monitor Cellphone Use While Driving: A Quality Improvement Project, Kristen Mankus

DNP Projects

Background: Motor vehicle accidents are the leading cause of death in teenagers in the United States. Driver distraction is responsible for more than 58% of teen crashes. Evidence from 9 critically appraised articles including two systematic reviews support the need to reduce distracted driving among teenagers; mobile applications along with education can impact behavioral change to encourage teens to refrain from this unsafe practice.

Purpose: The use of the mobile application “Safe2Save” that financially rewards users for not unlocking their cellphone while driving may motivate teenagers to reduce this high-risk behavior. The global aim for this project is …

Influences Of Youtube Advertising On Young Adults: A Social Identity Perspective, Nathakorn Srithong

Master's Theses

Social media sites, such as YouTube, have provided a platform for many individuals to have online communities and form their own audiences through their shared interests and a sense of belonging. YouTube exemplifies a social environment in which everyone has the potential to be both the consumer and the producer of content and suggests the speed at which social networking innovations can transform the way we interact with other users. Corporations began to deviate new strategies to engage this new online market and have created a salient area to study the potential problems that may arise when ads present cultural …

How The Financial Services Industry Is Utilizing Social Media To Expand Their Client Base, Kristen Stewart

Marketing Undergraduate Honors Theses

Social media is becoming an increasingly important aspect of all companies’ marketing strategies. It is almost imperative for companies to advertise through social media if they want to have a fair chance of reaching the younger generation. In fact, “the majority (97%) of Gen Z consumers say they now use social media as their top source of shopping inspiration; 65% say they use social media to find entertaining content; and 61% of them are specifically interested in watching more video content” (Kastenholz, 2021). This proves that social media can make a significant and lasting impact on a company’s success. Social …

My Journey To Create A Space For Young Adults To Grow In Community, Chelsea Simmeth

Creativity and Change Leadership Graduate Student Master's Projects

This project focuses on the development of a safe space for young adults to come together, create community and engage in activities. There is a gap in college-age students’ ability to find community outside the university. This project focuses on creating a place where they would be able to meet new people, play sports, and board games, and do arts and crafts. The development of marketing strategies, event planning checklists, and locations for holding events are outlined for the Young Adults (YA)- UNITE (Upbeat, New, and Inviting Transformational Environment) program.

A Content Analysis Of The Female Tiktok Influencer: How Smis Alter Their Image And Self-Presentation Based On Their Communities., Sydney R Dotson

Electronic Theses and Dissertations

Influencer marketing is a growing industry on social media platforms, like TikTok. Influencers have the power and authority to control the purchases and habits of their audiences, however, the communities of these followers can be just as influential. According to TikTok For Business (2021), “part of the excitement of [TikTok] is derived from people having the power to choose the spaces they want to be part of, and the content they want to interact with.” The purpose of this study is to determine if social media influencers alter their image and self-presentation based on their community. The study examines the …