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- Research Collection School Of Computing and Information Systems (249)
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Articles 331 - 360 of 392
Full-Text Articles in Social Media
Breaking Through The Noise, Singapore Management University
Breaking Through The Noise, Singapore Management University
Perspectives@SMU
Today’s smartphone companies operate in a crowded and competitive environment. What can brands do to stand out?
K-Pop Live: Social Networking & Language Learning Platform, Thomas Chua, Chin Leng Ong, Kian Ming Png, Aloysius Lau, Houston Toh, Feida Zhu, Kyong Jin Shim, Ee-Peng Lim
K-Pop Live: Social Networking & Language Learning Platform, Thomas Chua, Chin Leng Ong, Kian Ming Png, Aloysius Lau, Houston Toh, Feida Zhu, Kyong Jin Shim, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
K-Pop live is a social networking and language learning platform developed by an undergraduate student team from Singapore Management University. K-Pop live aims to combine social media together with gamification to promote Korean culture. It consolidates all relevant Tweets from Twitter as well as videos from YouTube. The platform allows the user to connect with his friends who share similar interests in terms of K-pop artists and music.
Structures Of Broken Ties: Exploring Unfollow Behavior On Twitter, Bo Xu, Yun Huang, Haewoon Kwak
Structures Of Broken Ties: Exploring Unfollow Behavior On Twitter, Bo Xu, Yun Huang, Haewoon Kwak
Research Collection School Of Computing and Information Systems
This study investigates unfollow behavior in Twitter, i.e. people removing others from their Twitter following lists. Considering the interdependency and dynamics of unfollow decisions, we use actor-oriented modeling (SIENA) to examine the impacts of reciprocity, status, embeddedness, homophily, and informativeness on tie dissolution. Focusing on ordinary users in tightly-knitted user groups, the results show that relational properties play key roles in the emergence of unfollow behavior: mutual following relations and common followees reduce the likelihood of unfollowing. And unfollow tends to be reciprocal: when a user is unfollowed by someone, he or she will unfollow back. However, there is no …
Living In Digital Asia: Better, Faster, Stronger?, Singapore Management University
Living In Digital Asia: Better, Faster, Stronger?, Singapore Management University
Perspectives@SMU
The rate at which Asia is embracing technology is simply "amazing", according to Olivier Muehlstein, principal consultant at the Boston Consulting Group. “It's astounding how digitally engaged and active people are in this part of the world. Southeast Asia is extremely connected; it's an anomaly,” he said, and cautioned that an important consequence from all of these changes, is that privacy does not exist anymore.
Fair Cost Sharing Auction Mechanisms In Last Mile Ridesharing, Duc Thien Nguyen
Fair Cost Sharing Auction Mechanisms In Last Mile Ridesharing, Duc Thien Nguyen
Dissertations and Theses Collection (Open Access)
With rapid growth of transportation demands in urban cities, one major challenge is to provide efficient and effective door-to-door service to passengers using the public transportation system. This is commonly known as the Last Mile problem. In this thesis, we consider a dynamic and demand responsive mechanism for Ridesharing on a non-dedicated commercial fleet (such as taxis). This problem is addressed as two sub-problems, the first of which is a special type of vehicle routing problems (VRP). The second sub-problem, which is more challenging, is to allocate the cost (i.e. total fare) fairly among passengers. We propose auction mechanisms where …
Impact Of Multimedia In Sina Weibo, Xun Zhao
Impact Of Multimedia In Sina Weibo, Xun Zhao
Dissertations and Theses Collection (Open Access)
Multimedia contents such as images and videos are widely used in social network sites nowadays. Sina Weibo, a Chinese microblogging service, is one of the first microblog platforms to incorporate multimedia content sharing features. This thesis provides statistical analysis on how multimedia contents are produced, consumed, and propagated in Sina Weibo. Based on 230 million tweets and 1.8 million user profiles in Sina Weibo, we study the impact of multimedia contents on the popularity of both users and tweets as well as tweet life span. In addition to consider the multimedia impact on popularity, we also compare the user influence …
Cultural Differences And Switching Of In-Group Sharing Behavior Between An American (Facebook) And A Chinese (Renren) Social Networking Site, Lin Qiu, Han Lin, Angela K. Y. Leung
Cultural Differences And Switching Of In-Group Sharing Behavior Between An American (Facebook) And A Chinese (Renren) Social Networking Site, Lin Qiu, Han Lin, Angela K. Y. Leung
Research Collection School of Social Sciences
Prior research has documented cultural dimensions that broadly characterize between-culture variations in Western and East Asian societies and that bicultural individuals can flexibly change their behaviors in response to different cultural contexts. In this article, we studied cultural differences and behavioral switching in the context of the fast emerging, naturally occurring online social networking, using both self-report measures and content analyses of online activities on two highly popular platforms, Facebook and Renren (the “Facebook of China”). Results showed that while Renren and Facebook are two technically similar platforms, the Renren culture is perceived as more collectivistic than the Facebook culture. …
A Survey Of Recommender Systems In Twitter, Su Mon Kywe, Ee Peng Lim, Feida Zhu
A Survey Of Recommender Systems In Twitter, Su Mon Kywe, Ee Peng Lim, Feida Zhu
Research Collection School Of Computing and Information Systems
Twitter is a social information network where short messages or tweets are shared among a large number of users through a very simple messaging mechanism. With a population of more than 100M users generating more than 300M tweets each day, Twitter users can be easily overwhelmed by the massive amount of information available and the huge number of people they can interact with. To overcome the above information overload problem, recommender systems can be introduced to help users make the appropriate selection. Researchers have began to study recommendation problems in Twitter but their works usually address individual recommendation tasks. There …
Finding Thoughtful Comments From Social Media, Gottipati Swapna, Jing Jiang
Finding Thoughtful Comments From Social Media, Gottipati Swapna, Jing Jiang
Research Collection School Of Computing and Information Systems
Online user comments contain valuable user opinions. Comments vary greatly in quality and detecting high quality comments is a subtask of opinion mining and summarization research. Finding attentive comments that provide some reasoning is highly valuable in understanding the user’s opinion particularly in sociopolitical opinion mining and aids policy makers, social organizations or government sectors in decision making. In this paper we study the problem of detecting thoughtful comments. We empirically study various textual features, discourse relations and relevance features to predict thoughtful comments. We use logistic regression model and test on the datasets related to sociopolitical content. We found …
On Recommending Hashtags In Twitter Networks, Su Mon Kywe, Tuan-Anh Hoang, Ee Peng Lim, Feida Zhu
On Recommending Hashtags In Twitter Networks, Su Mon Kywe, Tuan-Anh Hoang, Ee Peng Lim, Feida Zhu
Research Collection School Of Computing and Information Systems
Twitter network is currently overwhelmed by massive amount of tweets generated by its users. To effectively organize and search tweets, users have to depend on appropriate hashtags inserted into tweets. We begin our research on hashtags by first analyzing a Twitter dataset generated by more than 150,000 Singapore users over a three-month period. Among several interesting findings about hashtag usage by this user community, we have found a consistent and significant use of new hashtags on a daily basis. This suggests that most hashtags have very short life span. We further propose a novel hashtag recommendation method based on collaborative …
Community-Based Classification Of Noun Phrases In Twitter, Freddy Chong Tat Chua, William W. Cohen, Justin Betterridge, Ee-Peng Lim
Community-Based Classification Of Noun Phrases In Twitter, Freddy Chong Tat Chua, William W. Cohen, Justin Betterridge, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
Many event monitoring systems rely on counting known keywords in streaming text data to detect sudden spikes in frequency. But the dynamic and conversational nature of Twitter makes it hard to select known keywords for monitoring. Here we consider a method of automatically finding noun phrases (NPs) as keywords for event monitoring in Twitter. Finding NPs has two aspects, identifying the boundaries for the subsequence of words which represent the NP, and classifying the NP to a specific broad category such as politics, sports, etc. To classify an NP, we define the feature vector for the NP using not just …
Us Presidential Election 2012 Prediction Using Census Corrected Twitter Model, Junyu Choy, Michelle L. F. Cheong, Nang Laik Ma, Ping Shung Koo
Us Presidential Election 2012 Prediction Using Census Corrected Twitter Model, Junyu Choy, Michelle L. F. Cheong, Nang Laik Ma, Ping Shung Koo
Research Collection School Of Computing and Information Systems
US Presidential Election 2012 has been a very tight race between the two key candidates. Therewere intense battle between the two key candidates. The election reflects the sentiment of theelectorate towards the achievements of the incumbent President Obama. The campaign lastedseveral months and the effects can be felt in the internet and twitter. The presidential debatesinjected new vigor in the challenger's campaign and successfully captured the electorate of severalstates posing a threat to the incumbent's position. Much of the sentiment in the election has beencaptured in the online discussions. In this paper, we will be using the original model described …
Does Paying For Online Product Reviews Pay Off? The Effects Of Monetary Incentives On Content Creators And Consumers, Andrew Stephen, Yakov Bart, Christilene Du Plessis, Dilney Goncalves
Does Paying For Online Product Reviews Pay Off? The Effects Of Monetary Incentives On Content Creators And Consumers, Andrew Stephen, Yakov Bart, Christilene Du Plessis, Dilney Goncalves
Research Collection Lee Kong Chian School Of Business
We show that although incentivizing product reviews results in more helpful content, disclosing payment lowers review consumers’ product quality expectations. This effect occurs because disclosure induces doubt in product quality and persists when more objective information is available, irrespective of disclosure specificity, across product categories and even after product trial.
Putting Their Best Foot Forward: Emotional Disclosure On Facebook, Lin Qiu, Han Lin, Angela K. Y. Leung, William Tov
Putting Their Best Foot Forward: Emotional Disclosure On Facebook, Lin Qiu, Han Lin, Angela K. Y. Leung, William Tov
Research Collection School of Social Sciences
Facebook has become a widely used online self-representation and communication platform. In this research, we focus on emotional disclosure on Facebook. We conducted two studies, and results from both self-report and observer rating show that individuals are more likely to express positive relative to negative emotions and present better emotional well-being on Facebook than in real life. Our study is the first to demonstrate impression management on Facebook through emotional disclosure. We discuss important theoretical and practical implications of our study.
A Probabilistic Graphical Model For Topic And Preference Discovery On Social Media, Lu Liu, Feida Zhu, Lei Zhang, Shiqiang Yang
A Probabilistic Graphical Model For Topic And Preference Discovery On Social Media, Lu Liu, Feida Zhu, Lei Zhang, Shiqiang Yang
Research Collection School Of Computing and Information Systems
Many web applications today thrive on offering services for large-scale multimedia data, e.g., Flickr for photos and YouTube for videos. However, these data, while rich in content, are usually sparse in textual descriptive information. For example, a video clip is often associated with only a few tags. Moreover, the textual descriptions are often overly specific to the video content. Such characteristics make it very challenging to discover topics at a satisfactory granularity on this kind of data. In this paper, we propose a generative probabilistic model named Preference-Topic Model (PTM) to introduce the dimension of user preferences to enhance the …
Influentials, Novelty, And Social Contagion: The Viral Power Of Average Friends, Close Communities, And Old News, Nicholas Harrigan, Palakorn Achananuparp, Ee Peng Lim
Influentials, Novelty, And Social Contagion: The Viral Power Of Average Friends, Close Communities, And Old News, Nicholas Harrigan, Palakorn Achananuparp, Ee Peng Lim
Research Collection School Of Computing and Information Systems
What is the effect of (1) popular individuals, and (2) community structures on the retransmission of socially contagious behavior? We examine a community of Twitter users over a five month period, operationalizing social contagion as ‘retweeting’, and social structure as the count of subgraphs (small patterns of ties and nodes) between users in the follower/following network. We find that popular individuals act as ‘inefficient hubs’ for social contagion: they have limited attention, are overloaded with inputs, and therefore display limited responsiveness to viral messages. We argue this contradicts the ‘law of the few’ and ‘influentials hypothesis’. We find that community …
(Hidden) Social Influences In Switching Mobile Service Platforms, Virpi K. Tuunainen, Tuure Tuunanen, Fiona Fui-Hoon Nah
(Hidden) Social Influences In Switching Mobile Service Platforms, Virpi K. Tuunainen, Tuure Tuunanen, Fiona Fui-Hoon Nah
Research Collection School Of Computing and Information Systems
During the past few years, the mobile industry has gone through a radical change from business focusing on excellence in device manufacturing and supply chain management to ecosystems around successful focal players, such as Apple and Google, controlling these service platforms. In order to compete in this environment, these firms need to understand what makes a consumer switch between these mobile service platforms. To that end, we conducted an inductive qualitative study with university students from Finland and USA as subjects (142 altogether), delving into how and why consumers switch mobile phones, and what are the factors affecting their decisions. …
Topic Discovery From Tweet Replies, Bingtian Dai, Ee Peng Lim, Philips Kokoh Prasetyo
Topic Discovery From Tweet Replies, Bingtian Dai, Ee Peng Lim, Philips Kokoh Prasetyo
Research Collection School Of Computing and Information Systems
Twitter is a popular online social information network service which allows people to read and post messages up to 140 characters, known as “tweets”. In this paper, we focus on the tweets between pairs of individuals, i.e., the tweet replies, and propose a generative model to discover topics among groups of twitter users. Our model has then been evaluated with a tweet dataset to show its effectiveness.
Finding Bursty Topics From Microblogs, Qiming Diao, Jing Jiang, Feida Zhu, Ee Peng Lim
Finding Bursty Topics From Microblogs, Qiming Diao, Jing Jiang, Feida Zhu, Ee Peng Lim
Research Collection School Of Computing and Information Systems
Microblogs such as Twitter reflect the general public’s reactions to major events. Bursty topics from microblogs reveal what events have attracted the most online attention. Although bursty event detection from text streams has been studied before, previous work may not be suitable for microblogs because compared with other text streams such as news articles and scientific publications, microblog posts are particularly diverse and noisy. To find topics that have bursty patterns on microblogs, we propose a topic model that simultaneousy captures two observations: (1) posts published around the same time are more likely to have the same topic, and (2) …
Detecting Anomalous Twitter Users By Extreme Group Behaviors, Hanbo Dai, Ee-Peng Lim, Feida Zhu, Hwee Hwa Pang
Detecting Anomalous Twitter Users By Extreme Group Behaviors, Hanbo Dai, Ee-Peng Lim, Feida Zhu, Hwee Hwa Pang
Research Collection School Of Computing and Information Systems
Twitter has enjoyed tremendous popularity in the recent years. To help categorizing and search tweets, Twitter users assign hashtags to their tweets. Given that hashtag assignment is the primary way to semantically categorizing and search tweets, it is highly susceptible to abuse by spammers and other anomalous users [1]. Popular hashtags such as #Obama and #ladygaga could be hijacked by having them added to unrelated tweets with the intent of misleading many other users or promoting specific agenda to the users. The users performing this act are known as the hashtag hijackers. As the hijackers usually abuse common sets of …
When A Friend In Twitter Is A Friend In Life, Wei Xie, Cheng Li, Feida Zhu, Ee-Peng Lim, Xueqing Gong
When A Friend In Twitter Is A Friend In Life, Wei Xie, Cheng Li, Feida Zhu, Ee-Peng Lim, Xueqing Gong
Research Collection School Of Computing and Information Systems
Twitter is a fast-growing online social network service (SNS) where users can "follow" any other user to receive his or her mini-blogs which are called "tweets". In this paper, we study the problem of identifying a user's off-line real-life social community, which we call the user'sTwitter off-line community, purely from examining Twitter network structure. Based on observations from our user-verified Twitter data and results from previous works, we propose three principles about Twitter off-line communities. Incorporating these principles, we develop a novel algorithm to iteratively discover the Twitter off-line community based on a new way of measuring user closeness. According …
Negotiating Crisis In The New Media Environment: Evolution Of Crises Online, Gaining Legitimacy Offline, Augustine Pang, Nasrath Begam Abul Hassan, Aaron Chee Yang Chong
Negotiating Crisis In The New Media Environment: Evolution Of Crises Online, Gaining Legitimacy Offline, Augustine Pang, Nasrath Begam Abul Hassan, Aaron Chee Yang Chong
Research Collection Lee Kong Chian School Of Business
This study examines how crises originate online, how different new media platforms escalate crises, and how issues become legitimized offline when they transit onto mainstream media. We study five social media crises, which includes United breaks guitars and Southwest Air’s too fat to fly. Crises are triggered online when stakeholders are empowered by new media platforms that allow user-generated content to be posted online without any filtering. Facebook, YouTube and Twitter emerge as top crises breeding grounds due to their large user base and the lack of gatekeeping. Facebook and blogs are responsible for escalating crises beyond the immediate stakeholder …
Visualizing Media Bias Through Twitter, Jisun An, Meeyoung Cha, Gummadi, Krishna, Jon Crowcroft, Daniele Queria
Visualizing Media Bias Through Twitter, Jisun An, Meeyoung Cha, Gummadi, Krishna, Jon Crowcroft, Daniele Queria
Research Collection School Of Computing and Information Systems
Traditional media outlets are known to report political news in a biased way, potentially affecting the political beliefs of the audience and even altering their voting behaviors. Therefore, tracking bias in everyday news and building a platform where people can receive balanced news information is important. We propose a model that maps the news media sources along a dimensional dichotomous political spectrum using the co-subscriptions relationships inferred by Twitter links. By analyzing 7 million follow links, we show that the political dichotomy naturally arises on Twitter when we only consider direct media subscription. Furthermore, we demonstrate a real-time Twitter-based application …
Twitter: High On Celebrity Gossip, Low On News Discussion, Singapore Management University
Twitter: High On Celebrity Gossip, Low On News Discussion, Singapore Management University
Perspectives@SMU
Twitter is regarded as a highly popular platform for online communications. It was said to have played a role in facilitating – 140 characters at a time – social movements that supported key events such as the Arab Spring. And because Twitter messages (or 'tweets' as they are called) are compact and quickly transmitted, they are widely used to spread and share breaking news, personal updates and spontaneous ideas.
#Epicplay: Crowd-Sourcing Sports Video Highlights, Anthony Tang, Sebastian Boring
#Epicplay: Crowd-Sourcing Sports Video Highlights, Anthony Tang, Sebastian Boring
Research Collection School Of Computing and Information Systems
During a live sports event, many sports fans use social media as a part of their viewing experience, reporting on their thoughts on the event as it unfolds. In this work, we use this information stream to semantically annotate live broadcast sports games, using these annotations to select video highlights from the game. We demonstrate that this approach can be used to select highlights specific for fans of each team, and that these clips reflect the emotions of a fan during a game. Further, we describe how these clips differ from those seen on nightly sportscasts.
Structural Analysis In Multi-Relational Social Networks, Bing Tian Dai, Freddy Chong Tat Chua, Ee-Peng Lim
Structural Analysis In Multi-Relational Social Networks, Bing Tian Dai, Freddy Chong Tat Chua, Ee-Peng Lim
Research Collection School Of Computing and Information Systems
Modern social networks often consist of multiple relationsamong individuals. Understanding the structureof such multi-relational network is essential. In sociology,one way of structural analysis is to identify differentpositions and roles using blockmodels. In thispaper, we generalize stochastic blockmodels to GeneralizedStochastic Blockmodels (GSBM) for performing positionaland role analysis on multi-relational networks.Our GSBM generalizes many different kinds of MultivariateProbability Distribution Function (MVPDF) tomodel different kinds of multi-relational networks. Inparticular, we propose to use multivariate Poisson distributionfor multi-relational social networks. Our experimentsshow that GSBM is able to identify the structuresfor both synthetic and real world network data.These structures can further be used for predicting …
Manipulation Of Online Reviews: An Analysis Of Ratings, Readability, And Sentiments, Nan Hu, Indranil Bose, Noi Sian Koh, Ling Liu
Manipulation Of Online Reviews: An Analysis Of Ratings, Readability, And Sentiments, Nan Hu, Indranil Bose, Noi Sian Koh, Ling Liu
Research Collection School Of Computing and Information Systems
As consumers become increasingly reliant on online reviews to make purchase decisions, the sales of the product becomes dependent on the word of mouth (WOM) that it generates. As a result, there can be attempts by firms to manipulate online reviews of products to increase their sales. Despite the suspicion on the existence of such manipulation, the amount of such manipulation is unknown, and deciding which reviews to believe in is largely based on the reader's discretion and intuition. Therefore, the success of the manipulation of reviews by firms in generating sales of products is unknown. In this paper, we …
Predictive Modeling For Navigating Social Media, Meiqun Hu
Predictive Modeling For Navigating Social Media, Meiqun Hu
Dissertations and Theses Collection (Open Access)
Social media changes the way people use the Web. It has transformed ordinary Web users from information consumers to content contributors. One popular form of content contribution is social tagging, in which users assign tags to Web resources. By the collective efforts of the social tagging community, a new information space has been created for information navigation. Navigation allows serendipitous discovery of information by examining the information objects linked to one another in the social tagging space. In this dissertation, we study prediction tasks that facilitate navigation in social tagging systems. For social tagging systems to meet complex navigation needs …
Modeling Social Strength In Social Media Community Via Kernel-Based Learning, Jinfeng Zhuang, Tao Mei, Steven C. H. Hoi, Xian-Sheng Hua, Shipeng Li
Modeling Social Strength In Social Media Community Via Kernel-Based Learning, Jinfeng Zhuang, Tao Mei, Steven C. H. Hoi, Xian-Sheng Hua, Shipeng Li
Research Collection School Of Computing and Information Systems
Modeling continuous social strength rather than conventional binary social ties in the social network can lead to a more precise and informative description of social relationship among people. In this paper, we study the problem of social strength modeling (SSM) for the users in a social media community, who are typically associated with diverse form of data. In particular, we take Flickr---the most popular online photo sharing community---as an example, in which users are sharing their experiences through substantial amounts of multimodal contents (e.g., photos, tags, geo-locations, friend lists) and social behaviors (e.g., commenting and joining interest groups). Such heterogeneous …
Context-Based Friend Suggestion In Online Photo-Sharing Community, Ting Yao, Chong-Wah Ngo, Tao Mei
Context-Based Friend Suggestion In Online Photo-Sharing Community, Ting Yao, Chong-Wah Ngo, Tao Mei
Research Collection School Of Computing and Information Systems
With the popularity of social media, web users tend to spend more time than before for sharing their experience and interest in online photo-sharing sites. The wide variety of sharing behaviors generate different metadata which pose new opportunities for the discovery of communities. We propose a new approach, named context-based friend suggestion, to leverage the diverse form of contextual cues for more effective friend suggestion in the social media community. Different from existing approaches, we consider both visual and geographical cues, and develop two user-based similarity measurements, i.e., visual similarity and geo similarity for characterizing user relationship. The problem of …