Public Relations and Advertising Commons^™

Perceptions Of Public Relations: Key Communicators Share Their Opinions, Kamali A. Brooks

Theses and Dissertations

This study had three main purposes: first, determine how key communicators (those who talk to many people on a daily basis and share their opinions with others) in today's society feel about the public relations field; second, show that positive public relations does take place; and third, change the negative perceptions society holds for public relations, so that public relations will lose its negative image.

The author used many sources to obtain research for this thesis, including Rowan University's on-line databases, the University of Delaware's on-line databases, Internet searches, the Rowan catalogue, DELCAT and Temple University.

The author collected data …

Internal Communication: The Changing Roles Of Human Resources And Public Relations, E. Morgan Johnson

Theses and Dissertations

This study provides public relations and human resource professionals with information on which office is communicating to employees.

For secondary research, the author did an online search of Rowan University's Campbell Library databases and an Internet search.

The author collected data from 51 online surveys distributed to public relations, human resources and communication professionals.

Surveys indicated that the human resource office deals largely with communicating training, policy and management decisions to employees. Survey responses indicated that the public relations office reports new product/service updates and community involvement/activities to employees.

The author also conducted an e-mail interview with an internal communications …

Aids In The African-American Community: Celebrities As An Ineffective Communication Strategy, Wendy A. Robinson

Theses and Dissertations

The purpose of the study was to determine whether using celebrities to deliver HIV/AIDS prevention awareness messages to the African-American community is an effective public relations strategy.

Celebrities are used to persuade people to buy shoes, cars, toothpaste, etc., but can they persuade people to change risky behavior: protecting themselves and others from the spread of HIV/AIDS and other sexually transmitted diseases?

Research conducted for this thesis found celebrities to be effective tools when their actions coincide or mirror the message. Celebrities that are perceived to be irresponsible or whose lyrics and/or actions do not coincide with safe-sex aren't taken …

State Of The Union Addresses And Their Impact On Popularity And Credibility, Lea L. Shapiro

Theses and Dissertations

This is a study of the impact of presidential messages and style upon the American public following the annual State of the Union address. This researcher focused on two similar presidents, Ronald Reagan and William J. Clinton. The State of the Union addresses used were for the years 1982 and 1994, respectively. The impact was measured by the poll results taken before and after each State of the Union speech.

A content analysis of each address was done to determine the major themes and messages and to determine which of those messages resulted in increased poll numbers.

Additionally, this researcher …

Cancer Cluster Communications: Bridging The Gap Between Science And Public Perception, Loretta A. O'Donnell

Theses and Dissertations

In response to the increasing request for cancer cluster investigations and the challenges in communicating the complexities of the studies and results, the author conducted case studies of childhood cancer cluster investigations in Dover Township, New Jersey and Fallon, Nevada to review state government communication and responses from residents. The purpose was to assess the residents' understanding and acceptance of the communication and to recommend guidelines for similar investigations based on lessons learned by officials and on recommendations by health risk communication experts in the public and private sectors. The study included content analyses of newspaper articles, intercept surveys, mail …

A Case Study Of The Efficacy Of Community Policing In Camden, New Jersey, Sophia L. Peele

Theses and Dissertations

Community policing initiates a valuable relationship between police and residents. It is often viewed as a problem-solving method of policing. Many police departments across the country have instituted this philosophy into one unit. However, some police administrators have found ways to implement community policing throughout the department.

This study was developed to determine the attitudes of both the patrolling community policing officers and the residents to evaluate the efficacy of community policing. The study was also used to determine if the uses of public relations skills increase the officers' ability to communicate effectively with residents of the community. Patrolling officers …

How To Recruit More International Students, Chien-Wen Huang

Theses and Dissertations

The purpose of this study was twofold: 1) to determine international students' perspectives regarding the (U.S.) school application process, and 2) to compare recruiters' perspectives regarding the application process. Results indicated affordable tuition and alumni's satisfaction greatly influenced potential students' willingness to seriously entertain matriculation at U.S. schools. Major findings from the study included: Asian students represent over half (55%) of all international students on U.S. campuses; the United States remains the preferred destination for the vast majority of international students (80%) due to its advanced educational system; and recruiters, by a wide majority, chose paper-based application forms over online …

An Analysis Of Basic Public Relations Needs Of Non-Profit Associations, Jennifer Szwalek

Theses and Dissertations

The purpose of this study was to analyze the basic public relations needs of nonprofit associations, tiered according to association structure.

A sample of 100 non-profit association executive directors, obtained from the International Association of Association Management Companies (IAAMC), were surveyed by e-mail and in-depth interviews on their public relations needs. Twenty percent of the sample chose to participate.

Online research was conducted at the Web sites of the American Society of Association Executives (ASAE) and within the Association Management Company (AMC) section, the International Association of Association Management Companies (IAAMC) and the Association Management Institute (AMCInstitute).

Research steps also …

Television Public Service In Philadelphia: A Thing Of The Past?, Jill Flanagan

Theses and Dissertations

The researcher carried out this study to determine if national trends in television public service have influenced decision makers in Philadelphia and to provide public relations practitioners with detailed information about local practices. Online and library searches were conducted to secure information about television public service. In addition, the author interviewed communication experts, surveyed staff at six local channels and reviewed station materials.

The author found that Philadelphia's television stations continue to provide free airtime to charities along with traditional public service campaigns. However, research shows that paid PSA campaigns and third-party advertising agreements have grown in popularity. Public relations …

Minor League Baseball Pr Guidelines: Techniques For First Year Class A Teams, John Sadak

Theses and Dissertations

The purpose of this thesis was to accumulate information relative to the various public relations practices, methods and procedures utilized by the 60 Class A Minor League Baseball teams and to determine the extent of common public relations elements. Although the 60 teams are located in different markets, results of interviews and surveys of the teams led the author to conclude that some current practices are common among them.

Phone interviews were conducted with four practitioners to determine a preliminary list of items important to a Minor League Baseball promotional campaign. From that list a survey was created and mailed …

The Marketing Of Major League Soccer, Bruce G. Hummer Jr.

Theses and Dissertations

For the past six years, Major League Soccer has tried to penetrate American homes with its brand of soccer. Television advertisements and in-house surveys have been made to encourage people to view soccer as a spectator sport. The league, though, has been on decline since its first year and the question still remains why soccer has a hard time being a spectator sport in America. This study examined how Youth Soccer parents perceive the league.

The author went to various Youth Soccer games and registrations and used an intercept survey of the soccer parents. The parents were asked if they …

Minor League Basketball Organizations: Making Them Work, Derek Jones

Theses and Dissertations

Minor league basketball organizations have wilted under the competition's spotlight. These leagues tried to present fans with an entertaining alternative to professional sports.

Minor league basketball's efforts to entertain fans have been unsuccessful. This study examines why these organizations have not succeeded. Through interviews, research and survey results potential solutions have been discovered.

Eighty surveys were distributed to teams and executives from basketball organizations. The surveys obtained information on ticket prices, attendance and reasons why minor league basketball has struggled.

The study revealed that minor league basketball suffers from a lack of leadership, fan interest and financial stability. Suggestions were …

Marketing Plans For Convention And Visitors Bureaus: A Content Analysis, Kelli Kennedy

Theses and Dissertations

The major purpose of this study was to identify convention sales marketing and public relations trends by conducting a content analysis of the tactics in CVB convention marketing plans. By identifying both the common and unique public relations elements in marketing plans, CVBs can draw a relationship between public relations tactics and the success of reaching their mission statements in their own marketing plans.

Five cities' convention and visitors bureaus in the Eastern region of the U.S. were selected. These cities are Atlanta, Boston, Chicago, Philadelphia and Washington, D.C. The researcher obtained three complete marketing plans, one telephone interview and …

A Comparative Study Of Marketing Planning In Higher Education: Is It A Trend?, Janice L. Powers

Theses and Dissertations

The purpose of this study was to determine the status of marketing planning at colleges and universities, and if it helps with recruitment, retention and enrollment.

This study also examined whether marketing planning helps institutions create, guide and coordinate marketing efforts.

The first phase of the research for this study consisted of related findings reviews, in-depth interviews with non-profit, education specific marketing firms, as well as marketing professionals at institutions of higher learning. Next, primary research involved a fourteen item self-administered questionnaire electronically mailed to selected four-year colleges and universities in Northeast/Southeast/Central Pennsylvania and New Jersey. The questionnaire asked respondents …

How The Internet Has Impacted College Recruitment And Admissions, Maureen Constantino

Theses and Dissertations

This study provides advice to college admissions and public relations professionals so they can make their college web sites more user friendly.

The author surveyed 275 juniors and seniors from six randomly selected Catholic and public New Jersey high schools. There were 261 viable responses.

The author found that the family is the most influential factor in the student's college search. Participants indicated that the Internet plays a role in most of their searches. The students rely on direct mail and guidance counselors in their search as well.

Participants were interested in visiting college web sites that were easily navigated. …

The Roles And Prevalence Of Communication Research In Selected Southern New Jersey School Bond Referenda, Paul Dice

Theses and Dissertations

The purpose of this study was to determine the roles and prevalence of communication research in two successful Southern New Jersey school bond referenda. Both school districts utilized communication research to help them win the support of their communities. The study sought to offer insight into the importance, or lack thereof, of communications research as a tool to be used in assisting school officials to pass their referenda.

This study does not present a "how-to" manual for passing a bond referendum. Rather, it offers insights into how school officials can make use of research to enhance their chances of passing …

Surveying The Future: An Innovative Tool For Expressing Stakeholder Vision As Demonstrated In Lawrence Township Public Schools, Jessica Reynolds Haviland

Theses and Dissertations

The purpose of this study is to create a survey instrument that will allow all stakeholders in a school district to share their thoughts, opinions, and attitudes regarding their vision for the future. The results of this survey will be used to create a vision statement to clarify goals, prioritize activities, and unify stakeholders in the pursuit of a desired future. This survey can serve as a benchmark, against which a school district can measure progress toward its goals. The survey instrument will also be a template, which can be used by other organizations to assess their publics' vision for …

The General Public's Knowledge And Perceptions Of The Certified Athletic Trainer's Professional Role And Educational Background, Casey Christy

Theses and Dissertations

This study's purpose was to determine the general public's knowledge, attitudes and behaviors relative to the certified athletic trainer's professional role and educational background.

Two-hundred and seventy-nine people completed an 11-question intercept survey. Results indicate the athletic training professional faces many perception barriers with the general public.

Only 12 percent identified an "athletic trainer" as one of the on-field healthcare providers for injured professional football players. More than half failed to correctly describe what an athletic trainer does. Many responses indicate the public confuses certified athletic trainers with "personal trainers" and other strength and conditioning professionals. Eighty-four percent of the …

Nukes Or No Nukes: How Does The Community View The Salem & Hope Creek Nuclear Generating Stations, David S. Burgin

Theses and Dissertations

This study addresses resident and political opinion surrounding the Salem and Hope Creek Nuclear Generating Stations (SHCNGS) owned by Public Service Enterprise Group (PSEG) by analyzing survey responses of residents and politicians living within 0-10 miles, 11-30 miles and from 31-50 miles from the stations in New Jersey and Delaware.

The study also investigates resident and political opinion since September 11, 2001, and how residents and politicians receive information about SHCNGS. In addition, resident and political opinion on four key issues facing the future existence of SHCNGS is also captured. Those four key issues are license renewal, environmental impact, safety/security, …

A Study Of The Changing Face Of Newspaper Journalism And Its Effect On Public Relations, Eva Marnie

Theses and Dissertations

The purpose of this study was to examine three newspaper markets within the Philadelphia region to determine how journalism is changing and how this change affects the practice of public relations.

The study compared and contrasted the results of a nationwide survey given to editors of all major newspaper markets.

In-depth interviews were conducted, followed by a survey, to determine the attitudes and opinions of the Philadelphia region's major newspaper editors.

The research of the newspaper industry led to the trend of civic journalism. Much research was conducted about civic journalism and its role in the newspaper industry.

From the …

An Exploratory Study Of How Public Relations Practitioners And Journalists Need, Perceive And Deceive One Another, Jamie Leigh Mufalli

Theses and Dissertations

This thesis studies the relationship between public relations practitioners and journalists; how they perceive one another, what defines the relationship and what they would do differently if they were in the opposite field.

The author surveyed journalists and public relations practitioners to determine what kinds of attitudes help shape and define the relationship between these two very important professions.

Both public relations practitioners and journalists believe they are equal partners in the dissemination of information. Only 34.6 percent of public relations practitioners believe journalists have high morals and ethics, and are honest with public relations practitioners. Over 50 percent of …

The Philadelphia Phillies: Why Do They Play To An Empty Stadium?, Christine A. Bosco

Theses and Dissertations

The purpose of this study was threefold: 1) to determine fans' attitudes about the Philadelphia Phillies, 2) to determine why there is low attendance at Phillies home games, and 3) to determine how fans can be lured back to the stadium. A sample (n = 100) from the Philadelphia and southern New Jersey areas was chosen to complete a 12-question survey. Both quantitative and qualitative data were gathered. Data was processed through the Statistical Package for the Social Sciences for frequencies and cross-tabulations. Major findings from the study include: 36% of respondents indicated that ticket price was their first consideration …

Communication Tactics For Empowering Employees: A Guidebook For Organizations And Managers, Todd Michael Pasley

Theses and Dissertations

The purpose of this study is to establish communication tactics that apply to various communication situations in an empowerment context. The creation of such a reference source will offer a valuable resource for organizations and managers that wish to implement or change empowerment initiatives.

The completion of the study has yielded a guidebook consisting of case studies that offer solutions to communication problems based on literary research. The case studies will act as a guide for effective communication tactics when implementing or altering an empowerment initiative.

A non-scientific content analysis of relevant literature was completed to ascertain communication tactics and …

An Analysis Of Rowan University Fund Raising And Communication Practices, Karen D. Dunnington

Theses and Dissertations

Public colleges and universities need more income than government can provide. States now typically provide less than half the funding for public universities, like Rowan University. Alumni fund raising and other gifts bridge this gap. This study describes variables that affect donor motivation in other schools, and measures those variables among Rowan University subjects. The author applied a 16-question protocol to a purposive sample of 31. The sample was comprised of key fund raising personnel and target study subjects from students to college presidents in seven groups. Extensive individual commentary supplements the sample's small size. The major findings clearly support …

Study Of Small Businesses’ Need For, And Interest In, A Course On How To Produce Effective Publications, Lori Wagoner

Theses and Dissertations

With the advent of PageMaker and other user-friendly publications programs almost anyone can create publications, with or without an understanding of typography or layout and design. These publications represent the organization and affect its image, as well as its bottom line.

These software programs allow an organization to produce its own publications and handle its own publicity. This is a great advantage for small entrepreneurial businesses that may not be able to hire a professional to produce brochures, flyers or newsletters. The problem, however, is that unless the person has an understanding of typography and layout and design, the publication …

Recruiting And Retaining Healthcare Association Members, Ronette Wilson

Theses and Dissertations

The purpose of this study is to identify popular techniques used to recruit and retain members for healthcare and medical associations. The author compared and contrasted three medical associations and their membership benefits to show which benefits members value most.

Related research indicated recruiting and retaining members has become increasingly competitive among healthcare and medical associations. A new-member survey was conducted for three healthcare associations. Research indicated people primarily join organizations for specialized information, but they also hope to fulfill status-seeking needs.

A successful recruiting and retaining plan involves more than attractive benefits. Members' motivational needs must be included. Based …

Amusement Park Crisis Management, Joe Costal

Theses and Dissertations

This thesis attempts to establish a benchmark for amusement park crisis management through the careful examination of two contrasting crisis response case studies.

The first study, a deadly fire at Six Flags Great Adventure, in Jackson Township, New Jersey, exemplifies the causes, components and effects of improper crisis planning. Analysis of the study closely examines all events leading to and resulting from the fire, with most content coming from the memories of professionals directly involved in the tragedy. Designations of the Six Flags case provided the basis of every amusement crisis plan written since.

The second study, a deadly boat …

The Implications Of The Financial Services Modernization Act On Life Insurance Industry Communications, Michael A. Weinberg

Theses and Dissertations

This study's purpose was to assess the effects of legislation known as The Financial Services Modernization Act on life insurance industry communicators. The November, 1999 legislation effectively broke down the barriers separating the major financial services industries in the U.S. - life insurance, banking, and securities.

An email survey of a random sample of the Life Communicators Association (LCA) U.S. membership was conducted. The LCA is a professional organization of marketing communications, advertising, and public relations professionals working for life insurance and other financial services firms. 242 surveys were emailed.

The results indicated that most of the LCA members were …

Rutgers Camden Center For The Arts Audience Study, Meridith Auerbach

Theses and Dissertations

The Rutgers Camden Center for the Arts strives to serve the regional community with diverse types of programming and to promote a love for the performing arts. The center wants to program events people are interested in attending. Audience likes and dislikes need to be studied and considered when choosing events for a season. The audience's opinion is important because they bring in revenue and therefore play a key role in the success of a theater.

There are factors that may persuade people to attend programs at the Rutgers Camden Center for the Arts. Likewise, audiences may have negative perceptions …

Development Of A Course Of Study For An Undergraduate Course In Global Communication, Kim Lynn Mullikin

Theses and Dissertations

This thesis studies the components of successful undergraduate global communication courses. The thesis examines curriculum of American and European colleges and universities' global communication courses and programs. The author analyzed syllabi and course textbooks and surveyed Rowan University College of Communication staff members to develop a course of study for an undergraduate course in global communication.

The study determined that the top 10 topics to be included in a global communication course are: culture, globalization, politics, adaptation, race, television and film, business, conflict and culture shock.

Culture and globalization were covered in more than 50% of the syllabi studied. Adaptation, …