Other Communication Commons^™

How Power Creates Alteration Among Communication For Members Within A Greek Letter Sorority, Kelsey M. Kopec

Honors Theses

This study aims to address whether or not communication is altered due to hierarchical or seniority status within an all-female base organization such as a sorority. Prior to doing this research, I predicted that the outcome would result in negative alterations within communication. Using a survey method, I was able to obtain 90 participants within female based, National Panhellenic sororities nationwide. Overall, I found that there was more of a positive shift in communication between members who are in power positions, to those that are not.

Relationship Between Organizational Trust, Communication, And Team Performance Within Virtual Teams, Cornelius Thomas Session

Walden Dissertations and Doctoral Studies

Virtual teams have become a cost-saving strategy for global collaboration and training, but trust and communication failures decrease overall performance. Business leaders who fail to understand the relationship between organizational trust, communication, and team performance undermine global virtual teams’ full potential. Grounded in the life cycle of virtual teams’ theory, the purpose of this quantitative correlational study was to examine the relationship between organizational trust, communication, and team performance within virtual teams in the information technology (IT) industry. Data were collected from survey responses of 48 virtual IT business leaders who work in the Washington, D.C. metro area. The results …

A Qualitative Phenomenological Study Exploring Aviation Communication Experiences Of North American Pilots, Sonia Fay Bush

Walden Dissertations and Doctoral Studies

Human factors contribute to approximately 75% of aviation accidents. The lack of effective flight deck communication has caused numerous aviation accidents which has resulted in the loss of many human lives. The specific management problem was that standardized flight deck communication of airline pilots may not be sufficient to prevent aviation accidents. The focus of the study was the lived flight deck communication experiences of North American pilots. Using the Observer Model of Communicology formed the conceptual framework for this study, 15 participants were selected, using purposive sampling. Data collection was accomplished via one-on-one interviews. Coding and thematic analysis were …

Friendship In The Digital Age: Implications From A Philosophy Of Communication Approach, Tiffany Petricini

Electronic Theses and Dissertations

Friendship is a central relationship-style that grounds us. Much of the literature on the effects of technology on our relationships, especially friendship, has taken a skeptical approach. The notion of friendship is historically-situated, thus, it requires attention in each era and has prompted questions throughout human history. Our time is no exception. Changing cultures and redefinitions of basic human institutions have led us to our current moment, in which we are experiencing a loud and continuing debate on the effect of technology on our lives. Advancements in science have allowed us to understand our past and present in new ways. …

Best Practices For Recruiting Students From The Basic Course, Jordan Atkinson, Nicholas T. Tatum

Basic Communication Course Annual

This essay responds to the Basic Course Forum question about best practices for recruiting to and/or from the basic course.

Communicating In Crisis Situations, Rick Gorvett, Chris Morse, Julie Volkman

Communication Faculty Journal Articles

Communicating technical information, especially in a crisis situation and particularly when the audience does not share the technical background, is a challenge that actuaries frequently face. This essay describes the dynamics and issues involved in crisis communications and provides some recommendations for actuaries confronting such a situation.

Confronting Students’ Personal And Interpersonal Communication Anxieties And Needs Through Constitutive, Experiential Communication Pedagogy, Lawrence R. Frey, Emily Loker

Journal of Communication Pedagogy

Today’s college students are experiencing unprecedented high levels of anxiety, resulting in devastating effects. This essay challenges communication educators to respond directly to this significant issue by employing an experiential pedagogy that offers students constitutive opportunities to initiate, experiment with, and receive feedback about new communicative behaviors that will enable them to interact well and achieve positive outcomes in high anxiety-inducing interactions. The essay explicates how that constitutive, experiential pedagogy informs the course “Communication and Human Relations,” enabling students to acquire communication competencies to reduce their anxiety about and to manage effectively their personal and interpersonal communication difficulties.

How Responsiveness From A Communication Partner Affects Story Retell In Aphasia: Quantitative And Qualitative Findings, Tyson G. Harmon, Adam Jacks, Katarina L. Haley, Antoine Bailliard

Faculty Publications

Purpose: Because people with aphasia frequently interact with partners who are unresponsive to their communicative attempts, we investigated how partner responsiveness affects quantitative measures of spoken language and subjective reactions during story retell.

Method: A quantitative and a qualitative study were conducted. In study 1, participants with aphasia and controls retold short stories to a communication partner who indicated interest through supportive backchannel responses (responsive) and another who indicated disinterest through unsupportive backchannel responses (unresponsive). Story retell accuracy, delivery speed, and ratings of psychological stress were measured and compared. In study 2, participants completed semi-structured interviews about their story retell …

Role Of Stakeholder Communication In Sustainability Of Indonesia's Conservation Area, Indriyati Kamil, Oekan Abdullah, Herlina Agustin, Iriana Bakti

Library Philosophy and Practice (e-journal)

Indonesia's environmental policy in the conservation area is carried out by establishing the nature reserve as the highest conservation area in addition to wildlife reserves. The high level of damage in the nature reserve area requires collaboration integrated multi-party. Therefore, preservation activities of nature reserves require stakeholder involvement and multi-stakeholder communication in conservation area management. This study aims to: 1) identify the roles and relationships of stakeholders in preserving the nature reserve area 2) formulating a communication model suitable for conservation of the nature reserve. The research method uses survey methods with qualitative and quantitative descriptive approaches obtained from secondary …

Profile Interview With Dr. Jeralyn Faris, Mengshu Cai, Diyuan Deng

Purdue Journal of Service-Learning and International Engagement

Faris’s dissertation was a 4-year qualitative study of the Tippecanoe County Problem Solving Reentry Court. Dr. Faris explains: “I took a criminal justice course taught by Dr. JoAnn Miller, who was committed to using her knowledge to better the community. She designed the Reentry Court and invited me to serve with her on the team that supported ex-prisoners, men and women, returning to the community after years of incarceration. The team met with and advised the judge, attending weekly court sessions with ex-prisoners. The court provided support and accountability, and I participated for over four years, assisting a total of …

Event Planning As A Means Of Applying Transferable Skills: The Planning Of The 2019 Communication Studies Banquet, Kylie E. Clark

Communication Studies

Though an annual event, The Communication Studies Banquet has had low attendance in the past and was seen as formal and expensive. This year’s event was revamped in order to make the banquet more fun, accessible, and affordable. The planning and enhancement of this event required several transferable skills which can be applied not only to event planning, but also to many other careers. These skills include organization, communication, negotiation, creativity, financial management, and resourcefulness. This paper examines the utility of transferable skills, including how they are acquired and why they are valuable, and explains how these skills were applied …

Social Media Usage Patterns: Research Note Regarding The Lack Of Universal Validated Measures For Active And Passive Use, Briana M. Trifiro, Jennifer Gerson

Communication Faculty Journal Articles

The existing literature regarding social media use provides extant evidence supporting the claim that usage patterns ultimately have the capability of impacting users. However, the vast majority of the literature is based upon experimental laboratory settings where participants are observed by researchers. The current article asserts that there is a significant deficiency within the discipline regarding the validated measurement of usage patterns of social networking sites (SNSs) and offers guidance for those who may want to develop a general measure.

Thinking About Engaging North Korea: A Study On The Framing Of The U.S. Human Rights Public Discourse In The Washington Post And New York Times Between 2001 And 2017, Rachael M. Rudolph

History and Social Sciences Faculty Journal Articles

North Korea said in January 2019 that it was exploring ways to engage the human rights issue. This was a much welcomed announcement because the issue must be addressed in order for the two countries to reach a formal, comprehensive peace agreement and the lifting or easing of unilateral sanctions. This study utilizes framing as an analytical tool to examine how the North Korean human rights discourse is framed in the United States for the purpose of identifying the salient rights‐based issues covered in two traditional media outlets, namely, the Washington Post and New York Times. Next, it reframes the …

Does The Use Of Volunteers And Playbooks In Pediatric Primary Care Clinic Waiting Rooms Influence Patient Experience?, Tara Servati, Kalpana Pethe, Victoria Tiase

Patient Experience Journal

The purpose of this secondary data analysis was (1) to understand the use of a playbook as a positive distraction technique and (2) to explore the use of volunteers in the waiting room of an outpatient pediatric clinic setting. Specifically, the study examined the impact on perceived wait time, overall quality of care, and patient experience in a convenience sample of patients. Data obtained for a pilot program for improving patient experience were aggregated for exploratory analysis. Although significant differences in perceived wait time or patient experience were not found, the cohort exposed to both the playbook and volunteer intervention …

Successful Strategies For Retaining Profitability In An Education-Sector It Project, Cassandra Romae Middleton

Walden Dissertations and Doctoral Studies

Many information technology (IT) project managers (PMs) and other business leaders lack effective strategies for enhancing communication among their project team members, thereby reducing profitability and organizational cohesion. The purpose of this multiple case study was to explore communication strategies that IT PMs used to successfully complete IT mobile device projects. The conceptual framework for this study was McQuail's mass communication, Craig's communication, and Deming's profound knowledge theory. Purposive sampling method was used to identify 6 successful IT PMs and leaders who worked at 2 leading educations settings located in southeastern South Carolina. Data gathered from the semistructured interviews and …

Pedagogical Tools In Our Briefcases: Teaching The Business And Professional Communication Course, Suzy Prentiss, Justin Walton

Journal of Communication Pedagogy

As a practical and applied course, Business and Professional Communication is an excellent opportunity to blend theory and practice, prepare students with the knowledge and skills they will need in the “real world,” and continually innovate and experiment to meet the ever-changing communication needs of the workplace. Whether filled with students majoring in communication, business or another discipline, as a General Education or sequenced class, the Business and Professional Communication course is a worthwhile and value-added course that is both challenging and rewarding to teach.

Bridging Rhetoric And Pragmatics With Relevance Theory, Brian N. Larson

Faculty Scholarship

In this chapter, I bridge rhetoric and pragmatics, both of which concern themselves with language-in-use and meaning-making beyond formal syntax and semantics. Previous efforts to link these fields have failed, but Sperber and Wilson’s relevance theory (RT), an approach to experimental pragmatics grounded in cognitive science, offers the bridge. I begin by reviewing Gricean pragmatics and its incompatibility with rhetoric and cognitive science. I then sketch RT, but importantly, I identify revisions to RT that make it a powerful tool for rhetorical analysis, a cognitive pragmatic rhetorical (CPR) theory. CPR theory strengthens RT by clarifying what it means to be …

Patient-Centeredness In Electronic Communication: An Evaluation Of Patient-To-Healthcare-Team Secure Messaging, Timothy P. Hogan, Tana M. Luger, Julie Volkman, Mary Rocheleau, Edith Nourse Rogers Memorial Veterans Hospital, Anna M. Barker, Kim M. Nazi, Thomas K. Houston, Barbara G. Bokhour

Communication Faculty Journal Articles

Background: As information and communication technology is becoming more widely implemented across health care organizations, patient-provider email or asynchronous electronic secure messaging has the potential to support patient-centered communication. Within the medical home model of the Veterans Health Administration (VA), secure messaging is envisioned as a means to enhance access and strengthen the relationships between veterans and their health care team members. However, despite previous studies that have examined the content of electronic messages exchanged between patients and health care providers, less research has focused on the socioemotional aspects of the communication enacted through those messages.

Objective: Recognizing the potential …

Dimensions Of Online/Offline Social Communication: An Extension Of The Hyperpersonal Model, Devin Joseph Kelly

ETD Archive

With the rise of technology it becomes important to measure and analyze the communication patterns that are emerging from these changes. Technologies open up different communication patterns for individuals to use (Tomas & Carlson 2015; Walther, 1996; Wei & Leung, 1999). Thus, this study develops the “ASOHIO” perspective, which incorporates a range of new and old communication patterns, online communication, offline communication, synchronous communication, asynchronous communication, interpersonal communication, and hyperpersonal communication. This work also looks to extend the hyperpersonal model greatly by developing an actual multi-item scale to measure the construct at the individual level. Walther’s (1996) basic description of …

Effects Of Gesture On Recollection And Description Of Auditory And Visual Stimuli, Mary Kate Richards

Undergraduate Honors Thesis Collection

This study examined whether gesture impacts recollection of auditory and visual stimuli. In two experiments, adults were presented with visual images or auditory recordings describing dynamic scenes. After participating in a distraction task, the adults were asked to recall the stimuli they saw or heard in the scenes. In the first experiment, half of the participants were able to gesture naturally when recalling; the others were prohibited from gesturing. Because of the first study’s results, a second study was designed to test how gesture is impacted in different conversational types. In the second study, all participants were able to gesture …

Environmental Organizations’ Litigation Communication In The Polarized U.S. Political Landscape, Rachel Anderle

Undergraduate Honors Thesis Collection

This study analyzes environmental litigation communication in an increasingly polarized political context. Specifically, this project analyzes environmental organizations’ communication strategies and messages related to their litigation efforts in order to better understand how environmental nonprofits frame environmental litigation within the current U. S. political landscape. Multiple data sources (e.g., website content, tweets, and interviews) triangulate the study by providing varying strategic perspectives on organizations’ environmental litigation communication efforts. Results show that nonprofit organizations like the National Resources Defense Council and Sierra Club use a variety of frames that portray litigation as a righteous action used to hold those in power …

Communication Apprehension, Self-Efficacy, And Their Effects On The Utilization Of On-Campus Services, Ashley Mikolay

Williams Honors College, Honors Research Projects

College is a vital time in a person's life and the quality of their experiences usually go beyond just the academic and for this reason it is important that we study these experiences too.

This study looked to gain knowledge about why some students choose to be involved on campus and utilize services provided by their universities and others do not. To do this we gathered data from students about their perceived self-efficacy and communication apprehension in addition to their level of involvement while in college in the hopes to either find support, or rule these traits out as factors …

Effects Of A Hospital-Wide Physician Communication Skills Training Workshop On Self-Efficacy, Attitudes And Behavior, Minna Saslaw, Dana R. Sirota, Deborah P. Jones, Marcy Rosenbaum, Steven Kaplan

Patient Experience Journal

Hospital systems interested in improving patient experience and physician engagement may look to physician communication skills training (CST) as a means of improving both. This study examines a 7.5-hour, multi-specialty, hospital-wide physician CST workshop in a large academic hospital system and its effects on participants’ self-efficacy, attitudes, and behaviors related to communicating with patients. Data was gathered from October 2014 through June 2016 through a web-based questionnaire sent to participants 6-weeks post-workshop which focused on skills taught in the course, attitudes toward communication training, and provider behaviors when communicating with patients. Along with demographic questions, a ten question retrospective pre-post …

Communication And Family Identity: Toward A Conceptual Model Of Family Identity And Development Of The Family Identity Inventory, Kaitlin Elizabeth Phillips

Department of Communication Studies: Dissertations, Theses, and Student Research

Families serve as a primary socializing agent in the lives of individuals (Soliz & Rittenour, 2012), and the first social identity individuals have in their lives. Given the complexity and importance of identity—and family identity specifically, the goal of this study is to identify the various dimensions of family identity that scholars and practitioners should account for in their work. Through a two-study exploratory sequential mixed-method design I investigate what constructs comprise a conceptual model of family identity, and I develop a corresponding inventory of Family Identity. Through this process, I will also assess the relationships among these communicative processes, …

Tools Of Change: Equipping Nonprofits With The Tools To Inspire Change, Nicole Irons

Masters Theses

Whether I am working for a small nonprofit in Indiana or at an elephant sanctuary in Cambodia I have seen consistent areas of struggle and shortcomings in nonprofit organizations. After years of working in different organizations the struggles nonprofits consistently face are a lack of resources in three main areas. These main areas of struggle are: visibility, funding, and people. The idea then occurred to me of why? And while these resources seem to appear unconnected, what if they all stem from one problem? Could we create a tool (or set of tools) to help alleviate these main struggles? Is …

Students' Experiences Of Othering: Recommendations For Inclusive Classroom Climates, Stela Saltaga

Boise State University Theses and Dissertations

As universities in the United States become increasingly diverse, the problem of “othering” in classrooms becomes an important issue to explore. Othering is the process of treating or perceiving one as different from ourselves, and can result in alienation and other challenges for students succeeding in higher education. Embracing a qualitative research approach, this study explores the experiences of “othering” through the stories of twelve students who have been treated differently than others in the classroom. The findings of this study provide insights into the complex relationships between “othering” and students’ experiences in the classroom, and contributes to more informed …

A Phenomenological Investigation Of Sport And Fandom Through Hans-Georg Gadamer And Maurice Merleau-Ponty, Alexander Regina

Electronic Theses and Dissertations

This project aims to uncover the phenomenological and communicative roots of sport fandom from the fan perspective, taking into account the many ways in which fans come to contact sport and integrate corresponding experiences into their own lives and sense of being in the world. Hans-Georg Gadamer and Maurice Merleau-Ponty are used to understand the conventions of play that manifest in sport, leading not only to the co-creation of the game experience due to the intertwining of spectators and players but also to the interplay of temporal realms that leads to what Gadamer calls the fusion of horizons. Through …

Waves Of Feminism And The Media, Tayllor Blair Johnson

Lewis Honors College Capstone Collection

The feminist movement has gone through many different stages, three to be exact. Each stage, or as they are called in the academic world, “waves”, had its own history and unique defining qualities. Media played a role in the movement in the past, and continue to do so today. My research focused on how the two, feminism and media, intertwine with one another and the affect the movement had, and continues to have, on mainstream media. With the recent news of sexual assault allegations in the media industry, the two seem to go hand-in-hand, now more than ever before.

The …

Communicatively Constructing The Bright And Dark Sides Of Hope: Family Caregivers’ Experiences During End Of Life Cancer Care, Jody Koenig Kellas, Katherine M. Castle, Alexis Johnson, Marlene Z. Cohen

Department of Communication Studies: Faculty Publications

(1) Background: The communication of hope is complicated, particularly for family caregivers in the context of cancer who struggle to maintain hope for themselves and their loved ones in the face of terminality. In order to understand these complexities, the current study examines the bright and dark sides of how hope is communicated across the cancer journey from the vantage point of bereaved family caregivers; (2) Methods: We analyzed interviews with bereaved family caregivers using qualitative thematic and case oriented strategies to identify patterns in the positive and negative lived experiences when communicating about hope at the end of life; …

The Captivity Of Opportunity: The Conversation Surrounding Church-Going Hispanic Immigrants, Nicolet Hopper Bell

Master's Theses

Immigration is a long-standing topic of discussion in the United States. Hispanic immigrants, or families of Hispanic immigrants, living in America face unique challenges. Through focus group interviews, participants from a predominantly Hispanic Protestant church narrated their experience of living in the United States. Guided grounded theory data analysis revealed three categories and 14 subcategories, or themes of conversation, surrounding this hot topic. Participants shed light on the distinctive challenges they faced, how these challenges affected them, and how they attempted to overcome these difficulties. By exploring these results through the lens of social stigma theory (Goffman, 2009) and intergroup …