Open Access. Powered by Scholars. Published by Universities.®

Other Communication Commons™

Open Access. Powered by Scholars. Published by Universities.®

2020

Discipline
Institution
Keyword
Publication
Publication Type

Articles 91 - 120 of 141

Full-Text Articles in Other Communication

Sorry Is Not Enough: Apology As A Crisis Management Tactic, Amiso M. George Jan 2020

Sorry Is Not Enough: Apology As A Crisis Management Tactic, Amiso M. George

International Crisis and Risk Communication Conference

Public admissions of personal or professional misdeeds, followed by apologies by high profile individuals and organizations are strategies and tactics of image restoration when a reputation is damaged. Although the ritual of an apology is an expected societal norm sometimes, they can make matters worse. Apology is effective depending on the offense, the place, time, language, tone of apology and if the recipient of the apology is willing to accept it. Another important element is the cultural factor. Apology that does not adhere to perceived cultural norms may not be received positively; thereby worsening the crisis situation. In 2018 and …

Go to article

Crisis Communication Strategies Of Police Organizations Subsequent Negative Public Perception And Media Framing, Alexia Knox Jan 2020

Crisis Communication Strategies Of Police Organizations Subsequent Negative Public Perception And Media Framing, Alexia Knox

International Crisis and Risk Communication Conference

This research task examines crisis communication strategies of police organizations acting as spokespersons, subsequent negative public perceptions of police organizations, while attempting to understand how external and some internal variables, particularly, human processes of emotions and behaviors of police officers, victims of violence and minority groups, might contribute to negative crisis outcomes, as described in the regenerative crisis model, as the crisis becomes more prevalent and persuasive through media framing.

Go to article

Building Resilience For Stronger Communities, Barbara Gainey Jan 2020

Building Resilience For Stronger Communities, Barbara Gainey

International Crisis and Risk Communication Conference

Much of the early research in crisis management and crisis communication centered on the core competencies of crisis response: why do we need to plan for crises; what are the stages of effective crisis planning; what theoretical perspectives are helpful to scholars and practitioners; and what are the steps of an up-to-date crisis plan. Delineation of these core competencies goes on. Among these competencies, the crisis stage meriting the least attention arguably is post-crisis, the critical days and weeks immediately following the formal resolution of the crisis. Research attention has often focused on recovery and learning, positioning the organization for …

Go to article

Constituting Safety In Hunter’S Education: An Analysis Of Safety Messages In Texas Hunter’S Training Discourse, R. Tyler Spradley Jan 2020

Constituting Safety In Hunter’S Education: An Analysis Of Safety Messages In Texas Hunter’S Training Discourse, R. Tyler Spradley

International Crisis and Risk Communication Conference

Risk communication includes safety messages to reduce the likelihood of hazard and increase the likelihood of reliability. Hunter’s education in the state of Texas uses safety messages to reduce fatal or injurious incidents and to promote a positive image of hunting as a safe, leisure sport. Analysis of Texas’ hunters education training materials and messages related to safety reveals that safety messages construct an image of hunters as practicing safety first, conservationists, ethical, law abiding, and other-oriented. Given Texas safety record, much is to be learned about safety messaging that adopts a positive or ideal image that the trainee identifies.

Go to article

The Role Of Organizational Culture For Creating Understanding And Trust Through Internal Crisis Communication, Albena Björck, Petra Barthelmess Jan 2020

The Role Of Organizational Culture For Creating Understanding And Trust Through Internal Crisis Communication, Albena Björck, Petra Barthelmess

International Crisis and Risk Communication Conference

Understanding and trust are major goals of the internal communication in general. In a crisis situation with its inherent uncertainty and lack of time their importance is elevated to a new level. The crisis communication theory lacks a cultural contextualization and a long-standing tradition for including the influence of organizational culture. The purpose of this study is to enhance the understanding of corporate culture as a key factor for internal crisis communication and its effectiveness. It investigates how the visible and less visible levels of culture manifest themselves in the internal crisis communication practice and identifies organizational culture patterns that …

Go to article

Incels, Compulsory Sexuality, And Fascist Masculinity, Casey Ryan Kelly, Chase Aunspach Jan 2020

Incels, Compulsory Sexuality, And Fascist Masculinity, Casey Ryan Kelly, Chase Aunspach

Department of Communication Studies: Faculty Publications

Incel, the now-widely circulated portmanteau for involuntary celibacy, denotes a growing community of mostly cisgender men who are unable to find sexual partners or forge romantic relationships. Organizing in online networks, these men blame their exile from sexual relations on everything from feminism and sexual liberation to genetics and natural laws of attraction. In this essay, we offer an asexual critique of compulsory sexuality in online incel communities to illustrate how the sexual imperatives that animate fascism and the politics of the alt-right rest on myths of an insatiable male sex drive. We argue that incel discourse repurposes liberal conceptions …

Go to article

Communicating In Crisis Situations, Rick Gorvett, Chris Morse, Julie Volkman Jan 2020

Communicating In Crisis Situations, Rick Gorvett, Chris Morse, Julie Volkman

Communication Faculty Journal Articles

Communicating technical information, especially in a crisis situation and particularly when the audience does not share the technical background, is a challenge that actuaries frequently face. This essay describes the dynamics and issues involved in crisis communications and provides some recommendations for actuaries confronting such a situation.

Go to article

Mentoring Faculty And Bolstering Students’ Emotional And Cognitive Interest: The Impact Of Perceived Homophily In The College Classroom, Robert J. Sidelinger, Leeanne M. Bell Mcmanus Jan 2020

Mentoring Faculty And Bolstering Students’ Emotional And Cognitive Interest: The Impact Of Perceived Homophily In The College Classroom, Robert J. Sidelinger, Leeanne M. Bell Mcmanus

Journal of the Association for Communication Administration

For this study, expectancy violations theory was used to explore the associations among instructors’ inappropriate conversations, perceived homophily (similarity), and college students’ emotional and cognitive interest. Results found that students’ perceptions of instructor perceived homophily moderated the relationships between students’ reports of instructors’ enactment of inappropriate conversations and students’ emotional and cognitive interest. These results offer further understanding of the ways in which inappropriate conversations and perceived homophily affect perceptual outcomes in the college classroom, which can inform college faculty, administrators, and mentors. Limitations and future research directions are discussed.

Go to article

Rhetorical Genealogy And The Ethics Of Eugenics, David Mark Thomas Jan 2020

Rhetorical Genealogy And The Ethics Of Eugenics, David Mark Thomas

Electronic Theses and Dissertations

This dissertation strives to critique contemporary rhetoric on eugenics. In recent years, scientists succeeded in mapping the human genome and subsequently developed new gene editing technologies. To situate current ethical discourses about eugenics, I trace histories of these discourses at several scales of society – from the macroscopic level of the body politic to the meso level where modes of assessment have been deployed purportedly to accurately evaluate human characteristics to the microscopic level of the gene. I employ Foucauldian genealogy to highlight how, despite marked differences over time in specific eugenic discourses and practices exist, the underlying rhetoric has …

Go to article

Performances Of An Able, Academic Mind, Caleb Green Jan 2020

Performances Of An Able, Academic Mind, Caleb Green

Electronic Theses and Dissertations

Western culture individualizes issues of public health. This is especially clear in academic life, where the structures of the university disable atypical bodies and minds in order to force them to simultaneously perform the roles of scholar, teacher, and colleague. The university not only fails to accommodate afflicted minds and bodies, it also produces more precarity in the process. This project is a performance ethnography of my time in the academy, starting with my life as an undergraduate being disciplined into academic life, moving toward recruitment for graduate school, and ending with events surrounding the construction of this very project. …

Go to article

Communicated Perspective-Taking (Cpt) And Storylistening: Testing The Impact Of Cpt In The Context Of Friends Telling Stories Of Difficulty, Jody Koenig Kellas, Jonathan Baker, Megan Cardwell, Mackensie Minniear, Haley Kranstuber Hortsman Jan 2020

Communicated Perspective-Taking (Cpt) And Storylistening: Testing The Impact Of Cpt In The Context Of Friends Telling Stories Of Difficulty, Jody Koenig Kellas, Jonathan Baker, Megan Cardwell, Mackensie Minniear, Haley Kranstuber Hortsman

Department of Communication Studies: Faculty Publications

Grounded in communicated narrative sense-making theory (CNSM), the purpose of the current study was to test the effects of storylisteners’ communicated perspective taking (CPT) on storytellers’ well-being and evaluations of storylisteners’ communication skills in the context of telling stories about difficulty. Pairs of friends (n = 37) engaged in a storytelling interaction in which one person told a story of a difficult life experience (DLE). Listeners’ CPT was rated by observers using the Communicated Perspective-Taking Rating System (CPTRS) and tellers reported on listeners’ behaviors and their own psychosocial health. Results indicate that observed CPT relates positively to tellers’ perceptions …

Go to article

Critical Incidents In The Development Of (Multi)Ethnic-Racial Identity: Experiences Of Individuals With Mixed Ethnic-Racial Backgrounds In The U.S., Megan Cardwell, Jordan Soliz, Lisa Crockett, Gretchen Bergquist Jan 2020

Critical Incidents In The Development Of (Multi)Ethnic-Racial Identity: Experiences Of Individuals With Mixed Ethnic-Racial Backgrounds In The U.S., Megan Cardwell, Jordan Soliz, Lisa Crockett, Gretchen Bergquist

Department of Communication Studies: Faculty Publications

Secure ethnic-racial identity (ERI) is tied to well-being, especially for minority individuals; however, there is still little consensus on the key processes and optimal outcomes of various multiethnic-racial (ME-R; i.e., individuals with parents from different ethnic-racial groups) identity development models. In this study, we examine the critical incidents in personal and social relationships that are central to ME-R identity development. Twentynine ME-R individuals provided retrospective accounts of incidents and conversations they self-perceived to be critical to their ERI development. Four major themes emerged: incidents and conversations surrounding intergroup contact, confrontation, heritage, and appearance were all recalled as …

Go to article

Just Showing Up Can Make A Difference: A History Of The Association For Communication Administration, Christopher Lynch Jan 2020

Just Showing Up Can Make A Difference: A History Of The Association For Communication Administration, Christopher Lynch

Journal of the Association for Communication Administration

The Association for Communication Administration (ACA), founded in Chicago in 1972, claimed a membership of one hundred and two departments. It was an independent organization but shared resources with what is now the National Communication Association. Initial membership included theatre and broadcast programs under the umbrella of communication. These programs would create their own independent associations. ACA’s mission was to promote the role of communication administrators, chairpersons to university presidents, in academia. It has weathered the ebbs and flows of any organization as it moves towards its fiftieth anniversary. A newsletter to the membership led to the creation of JACA …

Go to article

Editor’S Note, Janie Harden Fritz Jan 2020

Editor’S Note, Janie Harden Fritz

Journal of the Association for Communication Administration

This is the Editor’s Note to Volume 39, Issue 2 of the Journal of the Association for Communication Administration.

Go to article

Speech Communication At Iowa State University: A Departmental History And Aftermath, Luke Lefebvre Jan 2020

Speech Communication At Iowa State University: A Departmental History And Aftermath, Luke Lefebvre

Journal of the Association for Communication Administration

In 1903 at Iowa State College of Agriculture and Mechanic Arts, a Public Speaking department emerged. This transition occurred over a decade prior to public speaking teachers seceding from English. Members of the department played foundational roles in establishing the national association and moving the discipline toward research-driven initiatives in order to secure legitimacy across academic landscapes. Surviving two World Wars, the Great Depression and title merger with English, the department again emerged as an independent academic unit prior to the 1970s. The department included faculty from areas of speech, drama, telecommunicative arts, and speech disorders, which progressed until its …

Go to article

Crisis As A Constant: Understanding The Communicative Enactment Of Communities Of Practice Within The Extension Disaster Education Network (Eden), Danielle Maria Farley Jan 2020

Crisis As A Constant: Understanding The Communicative Enactment Of Communities Of Practice Within The Extension Disaster Education Network (Eden), Danielle Maria Farley

Graduate Student Theses, Dissertations, & Professional Papers

Crisis is a constant of our reality. We are caught in the continual and inevitable cycle of crisis development. Whether it is a natural disaster, international conflict, or disease outbreak; knowledge is central to our ability to prepare for, respond, and recover from crisis. Knowledge is a social process that requires active participation (Wenger, 1998). CoP theory explains how knowledge is accomplished through the communicative practice of mutual engagement, negotiation of a joint enterprise, and shared repertoires (Iverson & McPhee, 2008). The Extension Disaster Education Network is a CoP that is longstanding, enacts knowledge, and is focused on preparing for, …

Go to article

The Home As A Site Of Family Communicated Narrative Sense-Making: Grief, Meaning, And Identity Through “Cleaning Out The Closet”, Kendyl A. Barney Jan 2020

The Home As A Site Of Family Communicated Narrative Sense-Making: Grief, Meaning, And Identity Through “Cleaning Out The Closet”, Kendyl A. Barney

Graduate Student Theses, Dissertations, & Professional Papers

This study utilized communicated narrative sense-making theory to explore the process of sorting through a deceased loved one’s belongings and changing the home after loss (referred to as “cleaning out the closet”), as the site of family communication and storytelling. Through storytelling, families make order of the disordered experience that is bereavement by negotiating meaning, identity, and family. The stories told about and within the process of “cleaning out the closet” elicit rich insight on each family’s experience with bereavement, loss, and life with each other. “Cleaning out the closet” narratives shed light on the interactions that occur between family …

Go to article

Raj Soin College Of Business Monthly Update - January 2020, Raj Soin College Of Business Jan 2020

Raj Soin College Of Business Monthly Update - January 2020, Raj Soin College Of Business

RSCob Monthly Update

The RSCoB Monthly Update highlights the activities in the college, such as, publications, new faculty and staff, recognitions, and student accomplishments.

Go to article

2020 Icrcc Proceedings Table Of Contents, Conference Organizers Jan 2020

2020 Icrcc Proceedings Table Of Contents, Conference Organizers

International Crisis and Risk Communication Conference

These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2020 International Crisis and Risk Communication Conference (ICRCC) held March 9-11, 2020. The ICRCC is an annual event that takes place the second week in March in beautiful sunny Orlando, Florida. The conference hosts are faculty and staff from the Nicholson School of Communication and Media. The goal of the ICRCC is to bring together prominent professional practitioners and academic scholars that work directly with crisis and risk communication on a daily basis. We define crisis and risk broadly to include, for …

Go to article

Using The Idea Model To Analyze Messages Used In Hepatitis B Vaccination In Uganda, Ann Mugunga, Angella Napakol Jan 2020

Using The Idea Model To Analyze Messages Used In Hepatitis B Vaccination In Uganda, Ann Mugunga, Angella Napakol

International Crisis and Risk Communication Conference

This research analyzed the messages that both the Government of Uganda and the National organization of persons living with Hepatitis B use to communicate to at-risk populations in order to enable them take up the vaccination against Hepatitis B. Content analysis was carried out on two electronic fliers circulated from the ministry of health’s program in charge of Hepatitis control and treatment, and one hard copy flier from the National organization of persons living with Hepatitis B. The study assessed how the publications made use of the IDEA concepts of internalization, distribution, explanation and action in getting the audience to …

Go to article

Turning Mismanaged Crisis Into Opportunity: Developing A Municipal Emergency Communication Plan For Puerto Rico, Mariely Valentin-Llopis Jan 2020

Turning Mismanaged Crisis Into Opportunity: Developing A Municipal Emergency Communication Plan For Puerto Rico, Mariely Valentin-Llopis

International Crisis and Risk Communication Conference

Three years after Hurricane Maria, rural municipalities of Puerto Rico find themselves as vulnerable as before the category 4 storm dwindled the Island’s resources. The town of Aguas Buenas is among the rural municipalities struggling to prepare for the next natural disaster. This pilot study provides a plan for activating the community with the purpose of forming the first community emergency management team (CEMT) in coordination with local officials. Through in-depth interviews with the people living in Aguas Buenas, the study presents a situation analysis followed by recommendations on how to train the community leaders and turn the crisis into …

Go to article

Communication Administration As A Tri-Voiced Sustainable Community, Ronald C. Arnett Jan 2020

Communication Administration As A Tri-Voiced Sustainable Community, Ronald C. Arnett

Journal of the Association for Communication Administration

Books and authors have challenged the focus on “me” alone, rejecting “individualism” that seeks to stand above social context and constraints (Tocqueville, 1955; Arnett, 2019; Arnett, 2020), “narcissism” that falls in love with one’s own image (Lasch, 1985), and “emotivism” that limits decision making to personal preferences (MacIntyre, 1984). Contrary to a focus on an individual abstracted from a social context, one finds an emphasis on community (Arnett, 1986). When, however, a conception of community embraces only those empirically present, it becomes an abstraction oblivious of the phenomenological considerations of persons before and after the present moment. This essay textures …

Go to article

Listening Leadership: An Academic Perspective, Annie Rappeport, Andrew Wolvin Jan 2020

Listening Leadership: An Academic Perspective, Annie Rappeport, Andrew Wolvin

Journal of the Association for Communication Administration

Much of the literature on leadership continues to focus on the leader who has the ability to shape a vision and articulate that vision, a vision that resonates with the mission, values, personnel and technology that make up the organization. To shape and articulate a resonant vision, the effective leader must be willing and able to listen. Only through listening to the stakeholders can a leader know how that vision should best be framed and implemented. One significant way that leadership listening can be implemented is through listening sessions. This study provides a detailed example of the effective use of …

Go to article

A Social Media Strategy For An Academic Department, Stephanie Buermann, Heidi Everett, R. Jeffrey Ringer, Traci Anderson, Alex Davenport, Eddah Mutua Jan 2020

A Social Media Strategy For An Academic Department, Stephanie Buermann, Heidi Everett, R. Jeffrey Ringer, Traci Anderson, Alex Davenport, Eddah Mutua

Journal of the Association for Communication Administration

This essay describes the process one communication studies department used to develop a social media strategy. That process involved identifying the audiences to be reached, establishing goals and objectives, conducting an audit to identify possible message posts, and selecting posts to reach our goals and objectives. The resulting strategy involves posting messages two to three times per week targeted toward specific audiences and reflecting twelve objectives. A calendar was created to guide the posts. Future research will assess the effectiveness of the strategy.

Go to article

Complete Issue, Volume 39, Issue 2 Jan 2020

Complete Issue, Volume 39, Issue 2

Journal of the Association for Communication Administration

This is the complete issue for Volume 39, Issue 2 of the Journal of the Association for Communication Administration.

Go to article

Simulating Medical Isolation: Communicatively Managing Patient And Medical Team Safety, Elizabeth L. Spradley, R. Tyler Spradley Jan 2020

Simulating Medical Isolation: Communicatively Managing Patient And Medical Team Safety, Elizabeth L. Spradley, R. Tyler Spradley

International Crisis and Risk Communication Conference

Reducing hospital acquired or associated infections (HAIs) is a national public health priority. HAIs pose risks to patients, visitors, and medical personnel. To better understand how to communicatively manage safety in medical isolation, data was collected with nursing students simulating medical isolation in a high-fidelity simulation with a medical mannequin with C. difficile. Observations of nursing students and faculty revealed four distinct communication practices: social support, patient education, humor, and storytelling. Conclusions include recommendations to intentionally design these communication practices into high-fidelity medial isolation simulations and scale up these communication practices in routines of safety.

Go to article

Is All Publicity Good Publicity? Ask Peloton, Rodney Andrew Carveth Jan 2020

Is All Publicity Good Publicity? Ask Peloton, Rodney Andrew Carveth

International Crisis and Risk Communication Conference

Controversial ad campaigns from companies such as Nike have suggested that “any publicity is good publicity.” This case study of a controversial 2019 advertising campaign by Peloton, where one its ad not only was critically panned, but resulted in Peloton losing nearly $1 billion in market value. The case shows that not only was Peloton tone deaf about the message the company is putting out there, it defended itself by insulting its consumer base.

Go to article

Covid 19 And The Pedagogy Of Culture-Centered Community Radical Democracy: A Response From Aotearoa New Zealand, Mohan J. Dutta, Gayle Moana-Johnson, Christine Elers Jan 2020

Covid 19 And The Pedagogy Of Culture-Centered Community Radical Democracy: A Response From Aotearoa New Zealand, Mohan J. Dutta, Gayle Moana-Johnson, Christine Elers

Journal of Communication Pedagogy

In this essay, drawing on our ethnographic work at the “margins of the margins” in Aotearoa New Zealand, we depict the role of communicative pedagogy for radical democracy in sustaining spaces for community participation in pandemic response. Based on accounts offered by community advisory group members and observations of emergent community spaces of co-operation amidst the pandemic, we suggest that the ongoing work of building co-creative pedagogy for “habits of democracy” is vital to community response. The work of learning to learn together the habits of radical democracy in communities is permanent work that prepares communities for crises, simultaneously building …

Go to article

You May Call Me Professor: Professor Form Of Address In Email Communication And College Student Reactions To Not Knowing What To Call Their Professors, Grace M. Hildenbrand, Evan K. Perrault, Taylor M. Devine Jan 2020

You May Call Me Professor: Professor Form Of Address In Email Communication And College Student Reactions To Not Knowing What To Call Their Professors, Grace M. Hildenbrand, Evan K. Perrault, Taylor M. Devine

Journal of Communication Pedagogy

This experimental study tested whether a professor’s form of address (FOA) and email signature influenced students’ perceptions of the professor’s credibility, approachability, and likability. Guided by communication accommodation theory, the study investigated the likelihood that students would reciprocate a professor’s FOA in email communication. Participants were randomly assigned to one of seven conditions varying by professor FOA (doctor, professor, first name) and email signature (present or not), with a signature only control condition. Results indicated students were more likely to reciprocate the FOA when an email signature was not present. Open-ended responses suggested students perceive instructors more positively when instructors …

Go to article

The Cultivation Theory And Reality Television: An Old Theory With A Modern Twist, Jeffrey Weiss Jan 2020

The Cultivation Theory And Reality Television: An Old Theory With A Modern Twist, Jeffrey Weiss

Capstone Showcase

George Gerbner, a Hungarian-born professor of communication, founded the cultivation theory, one of the most popular and regarded theories in the communications world. Developed in the mid 20th century, the theory focus on the long-term effects of television on people. Longer exposure to signs, images and people on television cultivates their perception of reality in the real world. The television became a household staple during this time. Families often spent time together watching programming together, however, it played out different effects for each person. Television's constant visual and auditory stimulation on a person made it easier to cultivate certain messages, …

Go to article

First Prev Next Last