Organizational Communication Commons^™

Prevention Of Violence Against Children: A Systems Readiness Assessment In Côte D’Ivoire, Marie-Kaye Soletchi Seya-Sery

Electronic Theses and Dissertations

Violence against children (VAC) is a global problem with significant consequences. Recognizing the need to better understand the problem of VAC in Côte d’Ivoire (CI), the government of CI recently completed a survey on violence against children. The recent data will support an evidence-based national action plan for the prevention of VAC. Research shows that initiatives tackling specific problems will only be as successful as the community’s readiness to take action. This study applied the community readiness model to assess the readiness of the multisectoral task force (MSTF) to implement the national action plan in CI. Eight MSTF participants’ interview …

Papers Of Delbert R. Rose, Ats Special Collections And Archives

Finding Aids

No abstract provided.

Service Failure Management In High-End Hospitality Resorts, Hunter A. Dietrich

Graduate Student Theses, Dissertations, & Professional Papers

The purpose of this study was to better understand the interactions that occur at high-end resorts during service failures that guests sometimes experience during their stay. Both service-failure managers and guests who had experienced service failures during their stay at a high-end resort were interviewed to examine the service recovery techniques and timing strategies (such as the ex-antecrisis crisis timing strategy) that are perceived to be the best methods to correct service failures during a guest’s stay. In comparing the responses from service recovery managers and guests, commonalities were found regarding the best practices for ways to treat guests during …

Ua66/15/2 Ogden College Of Science & Engineering Mathematics & Computer Science Publications, Wku Archives

WKU Archives Collection Inventories

Publications created by and about Mathematics & Computer Science.

Ua5/4 University Attorney - Correspondence/Subject File, Wku Archives

WKU Archives Collection Inventories

No abstract provided.

Ua11/4 Public Affairs Administration, Wku Archives

WKU Archives Collection Inventories

Records created by and about the administration of Public Affairs.

Obtaining And Retaining Engagement In Nonprofit Organizations, Sierra Price

Masters Theses

This project is a guide for directors to strategically communicate and display behavior that will influence volunteers to be engaged nonprofit settings. Engagement and motivation is influenced by communicative patterns from directors. Volunteer engagement can result to acceptance of leadership styles, clear understanding of vision, and building trust. Directors should minimize disengagement by fostering behavior that is correlated to working with volunteers in a partnership.

Understanding The Relationship Between Discursive Resources And Risk-Taking Behaviors In Outdoor Adventure Athletes, Mira Ione Cleveland

Graduate Student Theses, Dissertations, & Professional Papers

This study explores the various discursive resources influencing the identities of outdoor adventure athletes, specifically in regard to risk taking behaviors. The qualitative analysis reported here relied on participants’ accounts on how they understood themselves, specifically as outdoor adventure athletes. Interviewees had the opportunity to reflect on their identities when they were asked questions about their experiences in their sports. Discourse was the means to both develop and express understanding of their identities. Results indicate that personal relationships and mountain environments were perceived to have a major influence on both identity and risk taking. These influences emerged through the processes …

Making On The Margins: Why Do Resource-Constrained Users Practice Frugality And Openness During Grassroots Innovation?.Pdf, Prashant Rajan

Prashant Rajan

The Rhetorical Situation Meets Adult Education: A Public Speaking Workshop For B-School Graduate Students, Lindsey Ives, Janet Tinoco, Sally Blomstrom

Lindsey Ives