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Full-Text Articles in Organizational Communication

Arctic Research Collaborations Among Agencies: A Case Study Analysis Of Factors Leading To Success Within The Interagency Arctic Research Policy Committee, Meredith Clare Lavalley Jan 2017

Arctic Research Collaborations Among Agencies: A Case Study Analysis Of Factors Leading To Success Within The Interagency Arctic Research Policy Committee, Meredith Clare Lavalley

Bard Center for Environmental Policy

The Arctic is changing rapidly as average temperatures rise. As an Arctic nation, the United States is directly affected by these changes. It is imperative that these changes be understood to make effective policy decisions. Since the research needs of the Arctic are large; 14 Federal agencies have Arctic research programs. As a result, the government regularly works to coordinate Federal Arctic research in order to reduce duplication of effort and costs, and to enhance the research’s system perspective. The government’s Interagency Arctic Research Policy Committee accomplishes this coordination through its Five-year Arctic Research Plans and Collaboration Teams, which are …


A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams Jan 2017

A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams

International Journal of Applied Management and Technology

First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single-case study was to explore the strategies retail supermarket managers have used to improve first-line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. Data were collected from semistructured interviews with four retail store manager participants with a successful record of improving first-line supervisor problem solving abilities. Based on inductive data analysis and methodological triangulation of the data collected, four themes emerged after the data analysis: (a) the importance of communicating expectations …


On Making A Difference: How Photography And Narrative Produce The Short-Term Missions Experience, Joshua Kerby Jennings Jan 2017

On Making A Difference: How Photography And Narrative Produce The Short-Term Missions Experience, Joshua Kerby Jennings

Theses and Dissertations--Community & Leadership Development

Short-term missions participants encounter difference in purportedly captivating ways. Current research, however, indicates the practice does not lead to long-lasting, positive change. Brian M. Howell (2012) argues the short-term missions experience is confined to the limitations of the short-term missions narrative. People who engage in short-term missions build assumptions, seek experiences, understand difference, and convey meaning, as a result of this narrative. The process of telling and retelling travel stories is integral to the short-term missions experience. Drawing upon literature on tourism, narrative, development, and photography, this study intends to evaluate the inefficacy of short-term missions through the stories which …


Implementing Vocational Training At Escuela Quiteña De Estudios Bíblicos, Joshua K. Marcum Dec 2016

Implementing Vocational Training At Escuela Quiteña De Estudios Bíblicos, Joshua K. Marcum

Doctor of Ministry Theses and Dissertations

This DMin project addressed the problem of the absence of a viable training model to equip graduates of EQEB (Escuela Quiteña de Estudios Biblicos) for self-sustaining ministry. Based upon a theology of vocation, the project implemented and evaluated the inclusion of a technical-skills component to EQEB’s current seminary training. The project followed the integration of sixteen EQEB students in the vocational program implemented during the 2015-2016 school year. Qualitative research data gathered from five group interviews with these students, my own field notes, and a faculty interview provided the substance upon which I based the project´s findings. Over a seven-month …


Formulating A Covenant Of Discipleship For The Membership Of The Gwinnett Church Of Christ, David Chisholm Dec 2016

Formulating A Covenant Of Discipleship For The Membership Of The Gwinnett Church Of Christ, David Chisholm

Doctor of Ministry Theses and Dissertations

This project addressed the lack of a covenant of discipleship for the membership of the Gwinnett Church of Christ (GCC). The purpose of the project was to develop such a covenant document to help all the members of GCC better live out the process of becoming more like Jesus. To provide a theological foundation for this project, I explored discipleship in the exhortation sections of the book of Hebrews, which specifically addresses the need for greater commitment and intentionality amongst a community of faith. I also explored the theoretical framework of how formulating a discipleship covenant document could create progress …


Ua77/1 Wku Spirit, Wku Alumni Relations Oct 2016

Ua77/1 Wku Spirit, Wku Alumni Relations

WKU Administration Documents

WKU's alumni magazine. Contents:

  • Ransdell, Gary. Letter from the President
  • Presidential Selfie – Gary Ransdell, Corie Martin
  • WKU Regents Pass 2016-2017 Budget
  • Barbara Deeb Named NATAS Ohio Valley Silver Circle Honoree
  • Two Alumni Named to WKU Board of Regents – Julie Hinson, Jason McKinney
  • WKU Steel Bridge Team Finishes 1st in Nation for Best Looking Bridge, 37th Overall
  • WKU Faculty Member Wasn’t Expecting Record-Breaking Run on ABC’s 500 Questions – Guy Jordan
  • WKU Student Life Foundation Outlines 10-Year Housing Master Plan
  • WKU Students 1st in Photo, 2nd in Multimedia in 2016 Hearst National Championships – Brittany …


Formulating An Intentional Curriculum For Spiritual Leadership Development At The West University Church Of Christ, Daniel A. Mcgraw Aug 2016

Formulating An Intentional Curriculum For Spiritual Leadership Development At The West University Church Of Christ, Daniel A. Mcgraw

Doctor of Ministry Theses and Dissertations

This project addresses the lack of a formal curriculum for spiritual leadership formation in the West University Church of Christ in Houston, Texas. While the West University Church of Christ has been blessed by strong congregational leaders in both the past and present, recent conversations revealed the need for a deeper connection to God and a better understanding of spiritual leadership on the part of the congregation’s leaders. The problem I identified was a lack of understanding about spiritual leadership in contrast to secular understandings of leadership and the lack of a formal curriculum to help address this problem.

This …


The Emergence Of Efficacy: Effects Of An Orientation Leader Training Program On Participant Self-Efficacy, Hayley Marisa Walker Jun 2016

The Emergence Of Efficacy: Effects Of An Orientation Leader Training Program On Participant Self-Efficacy, Hayley Marisa Walker

Communication Studies

This study examined the effects of California Polytechnic State University’s Spring Training Program for student Orientation Leaders on participants. Specifically, the present research explored the impact of the programming on participant levels of self-efficacy over the course of ten weeks. Data were collected from individuals who volunteered to partake in the research by responding to two questionnaires throughout the program. The results show that participants’ reported higher perceptions of self-efficacy at the end of the program than they did at the beginning. Further, such increases are significantly influenced by the performance of, and relationships with, prominent leaders within the program. …


Challenging Students At Fort Worth Christian School To Engage The Economically Disadvantaged In Their Community, James Hensley May 2016

Challenging Students At Fort Worth Christian School To Engage The Economically Disadvantaged In Their Community, James Hensley

Doctor of Ministry Theses and Dissertations

This doctor of ministry thesis presents a project in which I led a group of students at Fort Worth Christian School in experiences that challenged them to be more engaged with the economically disadvantaged in their community. The problem I identified at the outset of the project was a lack of such experiences along with troubling attitudes about poverty. Many students initially demonstrated ambivalence or even outright hostility toward the notion of helping people who live in poverty. I found such attitudes to be contrary to the teachings of Jesus and to my central beliefs as a Christian. I believed …


An Examination Of Teacher Understandings Of Technology Integration At The Classroom Level, Shawn M. Carlson Phd May 2016

An Examination Of Teacher Understandings Of Technology Integration At The Classroom Level, Shawn M. Carlson Phd

All Student Scholarship

The purpose of this dissertation is to describe and understand how teachers describe the changes in their practices as a result of ten years participation in a one-to-one environment. This research study focuses on one successful middle school’s adoption of laptops to support teaching and learning. A qualitative study using interviews of key participants was undertaken with teachers and administrators. The Technological, Pedagogical and Content Knowledge (TPACK) framework was used in conjunction with Rogers’ Diffusion of Innovation framework to understand from the participants’ perspective changes to their practice. The results indicate teachers underwent changes in their use of technology to …


Ua77/1 Wku Spirit, Wku Alumni Relations Apr 2016

Ua77/1 Wku Spirit, Wku Alumni Relations

WKU Administration Documents

WKU's alumni magazine. Contents:

  • Ransdell, Gary. Letter from the President
  • From College to University: WKU Pylon
  • WKU Honored for Programs Helping Veterans, Students in the Military
  • Larry Snyder Named Dean of Potter College of Arts & Letters
  • Brian Kuster to Lead Student Affairs for Next 2 Years
  • Confucius Institute at WKU Honored at Global Conference
  • 2 Gatton Academy of Mathematics & Science Students Named Emperor Science Award Winners
  • WKU Student Awarded U.S. Foreign Service Internship – Alexandria Knipp
  • WKU Continues to Climb in Open Doors Study Abroad Rankings
  • U.S. News Ranks WKU Online Programs Among Best in Nation
  • Family & …


Ua12/2/2 2016 Talisman - Life More Life, Wku Student Affairs Jan 2016

Ua12/2/2 2016 Talisman - Life More Life, Wku Student Affairs

WKU Administration Documents

2016 Talisman yearbook.

  • Paris, Rachel. Dawn of Delta Zeta
  • Ziege, Nicole. Kick It to the Limit – Soccer
  • Paris, Rachel. Immersion: Band
  • Houston, Emily. Immersion: Dance
  • Paris, Rahcel. Immersion: ROTC
  • Ziege, Nicole. Immersion: Theatre
  • Holt, Delaney. Major Pride – WKU Majorette Style Dance Team
  • Houston, Emily. Hollow Spike – Volleyball
  • Moscoe, Carrie. The Intergallactic Tightrope – Elliott Talkington, Theatre & Dance
  • Gilliam, Ashely. Tops on Top – Cheerleaders
  • Young, Kreable. A Grand Adventure – Grand Canyon, Outdoor Recreation Activity Center
  • Voorhees, Jessica. Home Team Advantage – Track & Field
  • Homecoming
  • Sproles, Katherine. Saddle School – Dylan Davis, Rodeo
  • Sims, Bryna. …


Improving The Patient Experience By Implementing Patient-Centered Care In A Community Hospital, Richard A. Billingsley Dnp, Mha, Rn Dec 2015

Improving The Patient Experience By Implementing Patient-Centered Care In A Community Hospital, Richard A. Billingsley Dnp, Mha, Rn

Doctor of Nursing Practice (DNP) Projects

Health care is a complex business currently undergoing extensive reform. These changes require new methods of care deliver and ways in which health care organizations are operating. At the forefront of this change effort is the 2010 Patient Protection and Affordable Care Act, which is transforming health care from a volume-based, fee-for-service process to the delivery of services that have value, improve quality outcomes, increase satisfaction, elicit greater efficiency, demonstrate improved safety outcomes, show cost-effectiveness, promote better access to services, and result in high reliability between providers and organizations. The goal of providing a more positive health care experience is …


Ua77/1 Wku Spirit, Wku Alumni Relations Jul 2015

Ua77/1 Wku Spirit, Wku Alumni Relations

WKU Administration Documents

WKU's alumni magazine. Contents:

  • Ransdell, Gary. Letter from the President
  • Before & After: College Bulletins
  • Marc Archambault Named Vice President of Development & Alumni Relations
  • 4 WKU Students Recognized by Goldwater Program
  • Julia Roberts Receives National Award for Impact on Gifted Education
  • WKU Newest Member of Kentucky Proud Farm to Campus Program
  • Muhlenberg County Educator Inducted into Teacher Hall of Fame – Mary Armstrong
  • Brent Bjorkman Appointed Director of Kentucky Museum
  • WKU’s Campus Awarded Level I Arboretum Accreditation
  • Honors College at WKU Spotlighted in National Guide
  • WKU Wins Hearst Photojournalism Title for 22nd Time in 26 Years
  • WKU Among …


Facilitating A Pastoral Leadership Model For The Ulysses Church Of Christ, Warren Baldwin Jun 2015

Facilitating A Pastoral Leadership Model For The Ulysses Church Of Christ, Warren Baldwin

Doctor of Ministry Theses and Dissertations

This doctor of ministry thesis presents the results of a project intended to train leaders in principles of character-based leadership. I applied five principles drawn from Proverbs to the current situation of the Ulysses Church of Christ. The principles included community development, integrity, listening, ministering to the marginalized, and shepherding. I intentionally focused this character-based leadership training more on theological principles found in Proverbs than on skill development or leadership theories from the social sciences. I paid some attention to skill development and incorporated some principles from the social sciences, particularly psychology, but I placed greater emphasis on learning what …


7 Tips To Grow Your Rural Business With Purpose And Meaning, Connie I. Reimers-Hild, Alyssa Dye May 2015

7 Tips To Grow Your Rural Business With Purpose And Meaning, Connie I. Reimers-Hild, Alyssa Dye

Community Vitality Initiative

No one can predict the future; however, rural entrepreneurs and business owners can use a future-focused leadership approach, which includes examining megatrends, to shape the future of their businesses. Megatrends are global shifts that influence society, the economy and the environment. The purpose of this article is to help rural entrepreneurs discover ways to grow their businesses with Living with Purpose and Meaning Megatrend.


Fostering Healing Through Reconciliation In The Abernathy Church Of Christ, Randall K. Carr May 2015

Fostering Healing Through Reconciliation In The Abernathy Church Of Christ, Randall K. Carr

Doctor of Ministry Theses and Dissertations

This project is an exercise in addressing anxiety as a result of unresolved conflict in the Abernathy Church of Christ. In 2009 emotions escalated to a climactic point, leading a group of participants to separate from the Abernathy Church of Christ. The events surrounding this episode have played an influential role in shaping the narrative of the Abernathy Church of Christ. This project seeks to identify areas of residual pain in the existing narrative and move the congregation into a narrative of hope for the future of the Abernathy Church of Christ. The central theme is reconciliation and results from …


Cultivating The Practice Of Missional Hospitality For Small Groups At West Houston Church Of Christ, Kevin Stewart May 2015

Cultivating The Practice Of Missional Hospitality For Small Groups At West Houston Church Of Christ, Kevin Stewart

Doctor of Ministry Theses and Dissertations

This doctor of ministry thesis presents the results of a project in which I led a team to develop a plan to cultivate the practice of missional hospitality for small groups at West Houston Church of Christ. I used missional theology as a framework to give shape to the practice of hospitality. The project team met for nine weeks in the fall of 2014. The team practiced lectio divina focused on Luke 10, participated in theological reflection on missional hospitality, and fulfilled assignments to practice missional hospitality. These activities helped form the group spiritually and informed the development of a …


Evaluating An Oral Draft Of Luke 8:4-15 In Uduk, Jeremy N. Harrison May 2015

Evaluating An Oral Draft Of Luke 8:4-15 In Uduk, Jeremy N. Harrison

Doctor of Ministry Theses and Dissertations

This doctor of ministry thesis presents the findings of a project in which I led a group of immigrants from South Sudan through the process of generating and evaluating an oral draft of Luke 8:4-15 in Uduk. The aim of this project was to provide a substantive field test of an oral translation methodology conducted among immigrants living in the United States who speak a language that lacks a translation of the entire Bible. The project involved facilitating basic translation training and conducting an oral drafting process with a team of three Uduk speakers. This project also involved evaluating the …


Ua77/1 Wku Spirit, Wku Alumni Relations Apr 2015

Ua77/1 Wku Spirit, Wku Alumni Relations

WKU Administration Documents

WKU's alumni magazine. Contents:

  • Jimmy Feix 1931-2014
  • Ransdell, Gary. Letter from the President
  • Thompson Complex – North Wing Razed
  • WKU Yearbook Wins Pacemaker Award – Talisman
  • Neale Chumbler Named Dean of College of Health & Human Services
  • Six Gatton Academy of Mathematics & Science Students Semifinalists in 2014 Siemans Competition
  • WKU Among 30 Most Beautiful College Campuses in the South
  • Don Dizney Receives Honorary Doctorate for Public Service
  • WKU Named to Military Friendly Schools List for 6th Straight Year
  • WKU Listed in Open Doors Report for Study Abroad Participation
  • Six WKU Students Honored by Gilman Scholarship Program
  • WKU Graduate …


Leaders Who Care: Exploring Empathy As An Essential Trait In 21st Century Corporate Leadership, Elizabeth Mary Terrasi Mar 2015

Leaders Who Care: Exploring Empathy As An Essential Trait In 21st Century Corporate Leadership, Elizabeth Mary Terrasi

Master's Theses and Doctoral Dissertations

In a field dominated by eclectic leadership styles, leaders have the capacity to influence worker experiences and organizational outcomes. This study examines particular leadership traits that may influence the overall organizational environment. Specifically, the study proposes that empathy is significant for effective leadership. Eighteen leaders in various industries participated in semi-structured interviews regarding their practices and perspectives. The results delineate a compilation of emergent themes as well as data findings regarding specific areas of inquiry. Five major categories were found regarding empathy as an aspect of 21st century leadership: industry-based perspectives, generational demographics, technology, employees as people first and workers …


Crisis Communication In The Age Of Social Media, Singapore Management University Jan 2015

Crisis Communication In The Age Of Social Media, Singapore Management University

Perspectives@SMU

Organisations must include the communications department as part of the strategic response to a crisis, and the CEO must display leadership


Ua12/2/2 2015 Talisman: Resurgence, Wku Student Affairs Jan 2015

Ua12/2/2 2015 Talisman: Resurgence, Wku Student Affairs

WKU Administration Documents

2015 Talisman yearbook.

  • Osborne Sam. Into the Woods – Big To-Do Music & Arts Festival
  • Spalding, Shelley. The Outliers – Greeks
  • Badjie, Haddy. The Right to Live – Racism
  • Gibson, Helen. Net Worth – Soccer
  • Greer, John. Sustaining Seasons – Sustainability
  • Wegert, Sally. Bloom – Eva Ross
  • Cislo, Everett. Harvest – Hemp
  • Kolb, William. Preserve – John All
  • Voorhees, Jessica. Making Strides – Track & Field
  • Greer, John. The Science Guy – Bill Nye
  • Cole, Tanner. Lip Service – Rocky Horror Picture Show
  • Belknap, Abby. Race to the Senate
  • Gibson, Helen. Game of Loans – Student Financial Aid
  • Belknap, Abby. …


Facilitating Holistic Spiritual Formation At The Northside Church Of Christ In Laredo, Texas, Kirk R. Cowell Dec 2014

Facilitating Holistic Spiritual Formation At The Northside Church Of Christ In Laredo, Texas, Kirk R. Cowell

Doctor of Ministry Theses and Dissertations

This thesis describes a project to facilitate holistic spiritual formation at the Northside Church of Christ in Laredo, Texas. A program consisting of seven weekly sessions of intergenerational religious experiences was enacted at the church in hopes of catalyzing growth in the cognitive, relational, affective, and behavioral domains. These sessions were constructed on a foundation consisting of the experiences of the non-class Churches of Christ—a group of congregations that has historically rejected the Bible class model—and informed by the intergenerational formation literature. Evaluation of this project showed relational and affective growth greater than what the congregation had experienced with the …


Ua77/1 Wku Spirit, Wku Alumni Relations Oct 2014

Ua77/1 Wku Spirit, Wku Alumni Relations

WKU Administration Documents

WKU's alumni magazine. Contents:

  • Ransdell, Gary. President’s Letter
  • Homecoming on the Hill
  • 42 WKU Students Earn National Scholarships
  • WKU Student Wins Heart’s 2014 National Photojournalism Title – Jabin Botsford
  • WKU Elizabethtown/Fort Knox Selects Regional Chancellor – Evelyn Ellis
  • Lynette Breedlove Named Director of Gatton Academy of Mathematics & Science at WKU
  • Jace Lux Named WKU’s Director of Recruitment & Admissions
  • $249,978 National Science Foundation Grant Aids Chemistry Research at WKU, South Korea
  • WKU Researcher Shines in Science Idol Competition at Symposium – Jill Maples
  • Gatton Academy of Mathematics & Science Named Top High School in the US
  • Gatton Academy Students …


Ua77/1 Wku Spirit, Wku Alumni Relations Jul 2014

Ua77/1 Wku Spirit, Wku Alumni Relations

WKU Administration Documents

WKU's alumni magazine. Contents:

  • Ransdell, Gary. President’s Letter
  • Downing University Center
  • All 4 WKU Nominees Recognized by Goldwater Scholarship Program
  • Michael McClellan Named Diplomat-in-Residence at WKU
  • WKU Meteorology Major Awarded Internship with NASA Program – Victoria Hampton
  • WKU Youth in Government Chapter Honored at National Assembly
  • WKU Ties for 2nd in Overall Hearst Competition
  • WKU Earns Tree Campus USA Recognition for 4th Straight Year
  • WKU Forensics Team Sweeps Major Championships
  • 2013 Talisman Wins Gold Crown
  • Record 6 WKU Students Awarded Critical Language Scholarships
  • Gift Supports Nursing & Honors Life of Bowling Green Nurse – Helen Turner
  • Farhad Ashrafzadeh …


Improv To Improve Interprofessional Communication, Team Building, Patient Safety, And Patient Satisfaction, Candace A. Campbell May 2014

Improv To Improve Interprofessional Communication, Team Building, Patient Safety, And Patient Satisfaction, Candace A. Campbell

Doctor of Nursing Practice (DNP) Projects

The purpose of this process improvement project was to implement a test of change within a healthcare team utilizing applied improvisational exercises (AIEs), and to lay the groundwork for more effective inter- and intra-professional communication.

Literature review: AIEs have been shown to facilitate individual participant communication strengths through a process of un-learning certain common behavioral habits, and learning new habits that assist in creating and expanding closed-loop communication. Such un-learning and learning enriches the participant’s awareness of the environment and encourages participant adaptability through positive group interactions.

Method: An all-day AIE seminar/workshop was conducted with members of two healthcare teams …


Staff Perceptions Of Work-Environment Factors Affecting Morale In Southeastern Registrar's Offices, Rheanna Plemons May 2014

Staff Perceptions Of Work-Environment Factors Affecting Morale In Southeastern Registrar's Offices, Rheanna Plemons

Dissertations

Studies on morale are prevalent in industry, healthcare, and public educational systems. However, morale studies are limited within higher education and focusing on the support staff at universities. This qualitative study used focus groups to identify themes among support staff in selected Registrar’s Offices in the Southeastern region of the United States. Institutions were chosen based on comparable enrollments and similar organizational structure. The researcher asked participants to discuss their perceptions on current morale levels in the office and how different work responsibilities affect morale. In addition, participants were asked to discuss motivators used by leaders and whether those motivators …


Developing An Intentional Mentoring Model For Disciple Formation At The Mayfair Church Of Christ, Jason Bybee May 2014

Developing An Intentional Mentoring Model For Disciple Formation At The Mayfair Church Of Christ, Jason Bybee

Doctor of Ministry Theses and Dissertations

This doctor of ministry thesis presents the results of a project to lead a team in the development of an intentional mentoring model for disciple formation at the Mayfair Church of Christ. This intervention involved the team members in a series of sessions during September and October 2013. Project sessions were designed to provide participants an intentional mentoring experience through exposure to four core practices: exploration of the biblical text, appreciative inquiry exercises, communal sharing, and prayer. Sessions were informed by (1) an understanding of discipleship as following behind Jesus and walking alongside our fellow sojourners, (2) the nature of …


Ua42/3/2 Challenging The Spirit Action Plan, Wku Glasgow Jan 2014

Ua42/3/2 Challenging The Spirit Action Plan, Wku Glasgow

WKU Administration Documents

Strategic plan workbook for 2014-2019.