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Full-Text Articles in Organizational Communication

The Group Creativity Exercise Getting Mbas To Work And Think Effectively In Groups, David E. Desplaces, Steven W. Congden, Power Boothe May 2007

The Group Creativity Exercise Getting Mbas To Work And Think Effectively In Groups, David E. Desplaces, Steven W. Congden, Power Boothe

Organization Management Journal

This experiential exercise is designed to engage participants in a process of group creativity that helps students lead or be a part of a creative team. The challenging and tangible nature of building a room­height tower provides a heightened experience that elicits many issues and strong emotions. The exercise provides a robust platform from which the instructor can choose which of many group creativity subtopics to emphasize. In addition to exercise instructions, guidance is given on how learning goals related to creativity techniques, group development, interpersonal dynamics, and leadership—can be addressed in a debriefing discussion. Both “pre­taught” and “retrospective” teaching …


Exercising Control At Sports Rehab Network, Mark Mensch, Barry Armandi, Herbert Sherman May 2007

Exercising Control At Sports Rehab Network, Mark Mensch, Barry Armandi, Herbert Sherman

Organization Management Journal

This is a field-based disguised case describing how an entrepreneur who develops a successful rehabilitation business now must operate within the confines of a bureaucratic hospital setting. The CEO of the hospital who had ordered him not to seek any new ventures given the hospital’s cash flow problems was stymieing his entrepreneurial orientation. The case has a difficulty level appropriate for a junior level course in small business management and entrepreneurship. The case is designed to be taught in one class period (may vary from sixty minutes to one hundred minutes depending upon the course structure and the instructional approach …


Individual Moral Development And Ethical Climate: The Influence Of Person-Organization Fit On Job Attitudes, Maureen L. Ambrose, Anke Arnaud, Marshall Schminke Jan 2007

Individual Moral Development And Ethical Climate: The Influence Of Person-Organization Fit On Job Attitudes, Maureen L. Ambrose, Anke Arnaud, Marshall Schminke

Management, Marketing and Operations - Daytona Beach

This research examines how the fit between employees’ moral development and the ethical work climate of their organization affects employee attitudes. Person–organization fit was assessed by matching individuals’ level of cognitive moral development with the ethical climate of their organization. The influence of P–O fit on employee attitudes was assessed using a sample of 304 individuals from 73 organizations. In general, the findings support our predictions that fit between personal and organizational ethics is related to higher levels of commitment and job satisfaction and lower levels of turnover intent. Ethical P–O fit was related to higher levels of affective commitment …


From The Editor-In-Chief, Jeanie M. Forray Dec 2006

From The Editor-In-Chief, Jeanie M. Forray

Organization Management Journal

No abstract provided.


Recent Research Of Note, Darrell Singleterry Dec 2006

Recent Research Of Note, Darrell Singleterry

Organization Management Journal

No abstract provided.


Leveraging Workplace Diversity In Organizations, Alison M. Konrad Dec 2006

Leveraging Workplace Diversity In Organizations, Alison M. Konrad

Organization Management Journal

Research identifies several substantial barriers to the building of good working relationships among diverse cultural groups, and diversity must be managed if organizations are to attain the benefits promised by the business case for diversity. Many organizations have created diversity initiatives to address the demographic changes in the labor force and customer base, but few have achieved the goal of developing a truly multicultural organization. This article tracks best practices for managing diversity as well as future trends managers should prepare for. Managing diversity successfully requires a long-term commitment, and research suggests that employees respond well to diversity best practices …


When Reality And Rules Collide: Understanding The Business Context Of Ethical Decisions, Timothy D. Golden, Kathleen Dechant Dec 2006

When Reality And Rules Collide: Understanding The Business Context Of Ethical Decisions, Timothy D. Golden, Kathleen Dechant

Organization Management Journal

With the series of ethics scandals over the last decade, more and more companies have created, updated, or clarified their corporate codes of conduct. Yet even though tougher and more detailed guidelines are in place, managers often find themselves questioning the validity and application of some rules in certain situations. In particular, when managers experience a disconnect between company rules and what is actually occurring on the job, they are faced with the choice of whether or not to adhere to the rules, or bend or break them. This inbasket exercise simulates a day in the life of a corporate …


Editor's Introduction, Eric H. Kessler Dec 2006

Editor's Introduction, Eric H. Kessler

Organization Management Journal

No abstract provided.


“Nuts!” An Experiential Exercise In Ethics And Decision Making, D. Jeffrey Lenn Dec 2006

“Nuts!” An Experiential Exercise In Ethics And Decision Making, D. Jeffrey Lenn

Organization Management Journal

The current debate about how to address managerial misconduct in American business has renewed an interest in the role of ethics in business school curricula. The search for pedagogical tools by which to ensure effective teaching of ethics has led to experiential learning as an important method. This exercise introduces business ethics through a focus on a purchasing decision in a local grocery. It lays a foundation for understanding the interplay between ethics and everyday decision making in order to clarify the ethical dimension of decision making in business. The process of setting up the exercise as well as facilitating …


Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey Dec 2006

Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey

Organization Management Journal

This paper integrates diverse research to provide a theoretical model of the process whereby emotional and social intelligence (ESI) is fostered in organizations. The purpose of this paper is to provide: (1) an overview of the theory of ESI, including the historical contributions and current conceptualizations; (2) the impact of ESI on performance, including the research evidence and examples of organizations using ESI; (3) developing ESI competencies and a model for desirable, sustainable change; and (4) a call to action for education and management, including guidelines for fostering ESI in organizations. Unlike general intelligence or personality, the key assumption and …


When Reality And Rules Collide: Understanding The Business Context Of Ethical Decisions, Timothy D. Golden, Kathleen Dechant Dec 2006

When Reality And Rules Collide: Understanding The Business Context Of Ethical Decisions, Timothy D. Golden, Kathleen Dechant

Organization Management Journal

With the series of ethics scandals over the last decade, more and more companies have created, updated, or clarified their corporate codes of conduct. Yet even though tougher and more detailed guidelines are in place, managers often find themselves questioning the validity and application of some rules in certain situations. In particular, when managers experience a disconnect between company rules and what is actually occurring on the job, they are faced with the choice of whether or not to adhere to the rules, or bend or break them. This inbasket exercise simulates a day in the life of a corporate …


“Nuts!” An Experiential Exercise In Ethics And Decision Making, D. Jeffrey Lenn Dec 2006

“Nuts!” An Experiential Exercise In Ethics And Decision Making, D. Jeffrey Lenn

Organization Management Journal

The current debate about how to address managerial misconduct in American business has renewed an interest in the role of ethics in business school curricula. The search for pedagogical tools by which to ensure effective teaching of ethics has led to experiential learning as an important method. This exercise introduces business ethics through a focus on a purchasing decision in a local grocery. It lays a foundation for understanding the interplay between ethics and everyday decision making in order to clarify the ethical dimension of decision making in business. The process of setting up the exercise as well as facilitating …


Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey Dec 2006

Fostering Emotional And Social Intelligence In Organizations, Craig R. Seal, Richard E. Boyatzis, James R. Bailey

Organization Management Journal

This paper integrates diverse research to provide a theoretical model of the process whereby emotional and social intelligence (ESI) is fostered in organizations. The purpose of this paper is to provide: (1) an overview of the theory of ESI, including the historical contributions and current conceptualizations; (2) the impact of ESI on performance, including the research evidence and examples of organizations using ESI; (3) developing ESI competencies and a model for desirable, sustainable change; and (4) a call to action for education and management, including guidelines for fostering ESI in organizations. Unlike general intelligence or personality, the key assumption and …


Leveraging Workplace Diversity In Organizations, Alison M. Konrad Dec 2006

Leveraging Workplace Diversity In Organizations, Alison M. Konrad

Organization Management Journal

Research identifies several substantial barriers to the building of good working relationships among diverse cultural groups, and diversity must be managed if organizations are to attain the benefits promised by the business case for diversity. Many organizations have created diversity initiatives to address the demographic changes in the labor force and customer base, but few have achieved the goal of developing a truly multicultural organization. This article tracks best practices for managing diversity as well as future trends managers should prepare for. Managing diversity successfully requires a long-term commitment, and research suggests that employees respond well to diversity best practices …


Effective Empowerment In Organizations, Gary A. Yukl, Wendy S. Baker Dec 2006

Effective Empowerment In Organizations, Gary A. Yukl, Wendy S. Baker

Organization Management Journal

Psychological empowerment is the perception that workers can help determine their own work roles, accomplish meaningful work, and influence important decisions. Empowerment has been studied from different perspectives, including employee perceptions, leadership behaviors, and management programs. Despite positive rhetoric, programs designed to increase empowerment seldom achieve the benefits promised. Inconclusive and seemingly contradictory outcomes stem from the fact that few companies give employees significant control and access to management information. A half century of research suggests that empowerment strategies can offer real benefits. We outline facilitating conditions for effective empowerment, including characteristics of organizations, leaders, employees, and the work itself.


Editor's Introduction, Donald E. Gibson Dec 2006

Editor's Introduction, Donald E. Gibson

Organization Management Journal

No abstract provided.


Pitching To The Home Shopping Network: An Exercise In Opportunity Assessment And Personal Selling, Kimberly A. Eddleston, John H. Friar, Edmund Clark Dec 2006

Pitching To The Home Shopping Network: An Exercise In Opportunity Assessment And Personal Selling, Kimberly A. Eddleston, John H. Friar, Edmund Clark

Organization Management Journal

The purpose of this exercise is to help students of entrepreneurship understand opportunity assessment and the personal selling process. After watching a short video about the challenges and opportunities of launching a product on the Home Shopping Network (video is optional), students are asked to identify a unique product that could be successfully sold on the Home Shopping Network (HSN). Students are then required to pitch their product to the class demonstrating how their product suits HSN’s requirements, meets customer needs, and can be personally sold effectively to the network’s audience. By participating in this exercise students will experience the …


Effective Empowerment In Organizations, Gary A. Yukl, Wendy S. Baker Dec 2006

Effective Empowerment In Organizations, Gary A. Yukl, Wendy S. Baker

Organization Management Journal

Psychological empowerment is the perception that workers can help determine their own work roles, accomplish meaningful work, and influence important decisions. Empowerment has been studied from different perspectives, including employee perceptions, leadership behaviors, and management programs. Despite positive rhetoric, programs designed to increase empowerment seldom achieve the benefits promised. Inconclusive and seemingly contradictory outcomes stem from the fact that few companies give employees significant control and access to management information. A half century of research suggests that empowerment strategies can offer real benefits. We outline facilitating conditions for effective empowerment, including characteristics of organizations, leaders, employees, and the work itself.


Recent Research Of Note, Darrell Singleterry Dec 2006

Recent Research Of Note, Darrell Singleterry

Organization Management Journal

No abstract provided.


Editor's Introduction, Donald E. Gibson Dec 2006

Editor's Introduction, Donald E. Gibson

Organization Management Journal

No abstract provided.


Editor's Introduction, Eric H. Kessler Dec 2006

Editor's Introduction, Eric H. Kessler

Organization Management Journal

No abstract provided.


Pitching To The Home Shopping Network: An Exercise In Opportunity Assessment And Personal Selling, Kimberly A. Eddleston, John H. Friar, Edmund Clark Dec 2006

Pitching To The Home Shopping Network: An Exercise In Opportunity Assessment And Personal Selling, Kimberly A. Eddleston, John H. Friar, Edmund Clark

Organization Management Journal

The purpose of this exercise is to help students of entrepreneurship understand opportunity assessment and the personal selling process. After watching a short video about the challenges and opportunities of launching a product on the Home Shopping Network (video is optional), students are asked to identify a unique product that could be successfully sold on the Home Shopping Network (HSN). Students are then required to pitch their product to the class demonstrating how their product suits HSN’s requirements, meets customer needs, and can be personally sold effectively to the network’s audience. By participating in this exercise students will experience the …


From The Editor-In-Chief, Jeanie M. Forray Dec 2006

From The Editor-In-Chief, Jeanie M. Forray

Organization Management Journal

No abstract provided.


Editor's Introduction, Michael Elmes Sep 2006

Editor's Introduction, Michael Elmes

Organization Management Journal

No abstract provided.


Editor's Introduction, Tony Butterfield, Mzamo Mangaliso Sep 2006

Editor's Introduction, Tony Butterfield, Mzamo Mangaliso

Organization Management Journal

No abstract provided.


Indoctrination, Diversity, And Teaching About Spirituality And Religion In The Workplace, Donald W. Mccormmick Sep 2006

Indoctrination, Diversity, And Teaching About Spirituality And Religion In The Workplace, Donald W. Mccormmick

Organization Management Journal

The author reflects on his experience and discusses problems in teaching a course about spirituality and religion in the workplace. Sometimes indoctrination happens when professors treat their own spiritual ideology as the truth, or they require students to engage in religious practices in class. Indoctrination is teaching people “to accept a system of thought uncritically.” The management education literature has little to say about indoctrination. Indoctrination can be avoided by (1) ensuring informed consent, (2) designing learning activities for students from all spiritual perspectives, (3) teaching about the topic (instead of taking the “how to” approach), (4) presenting diverse spiritual …


The New Breed Of Black South African Senior Managers: Helping South African Businesses Meet The Challenge Of A Transforming Economy, Sylvia Sloan Black, Marta A. Geletkanycz Sep 2006

The New Breed Of Black South African Senior Managers: Helping South African Businesses Meet The Challenge Of A Transforming Economy, Sylvia Sloan Black, Marta A. Geletkanycz

Organization Management Journal

Blacks, while still not an integral part of the management structure in the South African economy, are making gains. As management composition changes, cultural issues will become more salient. Early senior black managers were well versed in the Anglo/American cultures due to foreign education and work experience. Future gains will likely come from internal promotion. This new breed of black managers will be more immersed in their native culture. We posit that, although conflicts between Anglo/American business customs and customs based on the African ubuntu tradition may occur, South African firms will become stronger through increased diversity in senior management …


The Impact Of Managerial Networking Relationships On Organizational Performance In Sub­Saharan Africa: Evidence From Ghana, Moses Acquaah Sep 2006

The Impact Of Managerial Networking Relationships On Organizational Performance In Sub­Saharan Africa: Evidence From Ghana, Moses Acquaah

Organization Management Journal

This paper focuses on how managerial networking relationships developed with external entities affect organizational performance using survey data from organizations in Ghana. Networking relationships with external entities are established so as to obtain resources, valuable information, and to acquire and exploit knowledge, in order to overcome the high level of uncertainty in the business environment. The findings provide strong support that managerial networking relationships developed with top managers of other firms, government bureaucratic officials, community leaders, and leaders of employee unions and representatives enhance organizational performance. However, managerial networking relationships developed with politicians at different levels of government are either …


Mindsets And Internationalization Success: An Exploratory Study Of The British Retail Grocery Industry, Sucheta Nadkarni, Pedro David Perez, Benjamin Morganstein Sep 2006

Mindsets And Internationalization Success: An Exploratory Study Of The British Retail Grocery Industry, Sucheta Nadkarni, Pedro David Perez, Benjamin Morganstein

Organization Management Journal

Despite the growing pressures of internationalization, failures in international efforts are becoming increasingly widespread. Previous literature has developed external environmental and internal firm-specific explanations of international success, but has ignored the role of mindsets in understanding international failures. This gap is especially important because recent studies contend that the mindsets or the way top managers make sense of their global environment is central to international decision making and outcomes. We propose that mindsets are important in explaining international success. We compare the mindsets of two matched firms in the British retail grocery industry—one successful (Tesco) and another unsuccessful (Sainsbury)—from 1988 …


Do We Stand On Common Ground? A Threat Appraisal Model For Terror Alerts Issued By The Department Of Homeland Security, Augustine Pang, Jin Yan, Glen T. Cameron Jun 2006

Do We Stand On Common Ground? A Threat Appraisal Model For Terror Alerts Issued By The Department Of Homeland Security, Augustine Pang, Jin Yan, Glen T. Cameron

Research Collection Lee Kong Chian School Of Business

The fabric and faces of threat, and the expediency and efficiency in the communication of threat, are examined with a threat appraisal model. This model is empirically tested on an ongoing communication challenge, the issuance of terror alerts by the United States' Department of Homeland Security (DHS), focusing on how threat is appraised by both the conservative and liberal audiences. Findings showed a shared view by the DHS and conservative audiences on the levels and nature of threats; liberal audiences thought otherwise. Though there appeared to be a consensus between the conservative and liberal audiences on the efficacy of threat …