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Full-Text Articles in Organizational Communication

Collaboration In Social Hobby Groups: Transferring Qualities Of Teamwork From The Social Sphere To The Professional Sphere, Emily M. Mccormick May 2019

Collaboration In Social Hobby Groups: Transferring Qualities Of Teamwork From The Social Sphere To The Professional Sphere, Emily M. Mccormick

Graduate Theses/Dissertations

Workplace collaboration has been the subject of much research and writing. Social collaboration can help inform our understanding of how people prefer to work together and should be studied for its aspects that could be transferred to the professional sphere. This research examines how members in social hobby groups collaborate with each other and what aspects of that collaboration can be applied to the workplace. I observed and surveyed five local hobby groups to better understand how the members worked together and what made this type of socializing appealing to members. One of the primary aspects of this social collaboration …

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Supervisor-Subordinate Conflict Negotiation: Examining The Core Concerns In Light Of Communication Accommodation And Gender Roles, Piyawan Charoensap-Kelly May 2019

Supervisor-Subordinate Conflict Negotiation: Examining The Core Concerns In Light Of Communication Accommodation And Gender Roles, Piyawan Charoensap-Kelly

Dissertations

This quasi-experimental study examined a supervisor-subordinate negotiation of an emotion-laden conflict from the lens of the core concerns framework, communication accommodation theory, and gender roles research. Results empirically support CCF that, by accommodating or attending to the employees’ core concerns, managers can stimulate employees’ positive emotion and integrative intention. However, under- and overaccommodating the core concerns can lead to distributive intention. Additionally, the employees’ perception of manager goodwill can strengthen or attenuate the positive effect of core concerns accommodativeness on outcome variables especially for male managers. Thus, moderate accommodation is recommended for male managers. For female managers, the results show …

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Using The Theory Of Emotional Stakeholders To Experimentally Test The Influence Of Proxy Communicators About Organizational Crises In Digital News Reports, Alicia Mason, Elizabeth Spencer, Kelley Macek, Alison Smith, Stephanie Potter May 2019

Using The Theory Of Emotional Stakeholders To Experimentally Test The Influence Of Proxy Communicators About Organizational Crises In Digital News Reports, Alicia Mason, Elizabeth Spencer, Kelley Macek, Alison Smith, Stephanie Potter

Faculty Submissions

The emergence of new and social media has transformed the way that stakeholders and organizations interact between and amongst each other. Online news consumers are now able to directly respond to crisis news reports by offering their own interpretation, thus expanding the diversity of viewpoints audiences are exposed to (Carpenter, 2010; Springer, 2014). Using the Theory of Emotional Stakeholders framework our study aims (1) to understand how positive and negative user-generated comments in response to online news reports of crisis events impacts audience perceptions of organizational blame; (2) to examine the persuasive effects of user comments when expert or official …

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Raj Soin College Of Business Newsletter - May 2019, Raj Soin College Of Business May 2019

Raj Soin College Of Business Newsletter - May 2019, Raj Soin College Of Business

Raj Soin College of Business Newsletter

A four page newsletter created by the Raj Soin College of Business at Wright State University documenting current affairs of the college.

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Communicating For Project Management Success: Pro-Tips From Accidental Project Managers, Annie Bélanger, Preethi Gorecki, Jesus Espinoza May 2019

Communicating For Project Management Success: Pro-Tips From Accidental Project Managers, Annie Bélanger, Preethi Gorecki, Jesus Espinoza

Presentations

Library professionals are often asked to lead projects; yet, few are given the training to proceed with confidence. This session will address major aspects of a successful project communication and management: understanding how to propose projects; skills and tools to initiate, plan, and manage projects efficiently and effectively; and knowing how to wrangle the tasks that make up projects. We will also cover how to communicate and lead through influence within a project team setting.

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Social Class And Social Networks: How Sociocultural Upbringing Affects Organizational Social Networks, Jacqueline Tilton May 2019

Social Class And Social Networks: How Sociocultural Upbringing Affects Organizational Social Networks, Jacqueline Tilton

Graduate Theses and Dissertations

Organizations are a key venue where individuals from different backgrounds have the opportunity to interact and yet we know very little about how social class background shapes interactions within the workplace. There is reason to believe that the differing value systems of social class groups influence their attitudes and behavior towards workplace connections and relationship formation. This article considers how social class background affects organizational social networks as well as the class-distinct values and attitudes that shape networking behavior of employees. To study this phenomena, I analyze a sample of 490 employees from a broad range of roles and organizations …

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Tribal Gaming Leader Strategies Toward A Sustainable Future, Janie A. Hall, Patricia I. Fusch, Janet M. Booker Apr 2019

Tribal Gaming Leader Strategies Toward A Sustainable Future, Janie A. Hall, Patricia I. Fusch, Janet M. Booker

The Qualitative Report

One aspect of leadership strategy is the need to account for the core values of the organization.The purpose of this case study was to explore the tribal gaming leader strategies used toward sustainability, an action that leads to tribal economic development and stability. The conceptual framework of situational leadership theory was used to guide the scope and analysis of this study. Six tribal gaming leaders from Oklahoma participated in a focus group session; 7 additional tribal gaming leaders from the same gaming organization participated in individual interview sessions. Member checking was used to strengthen the credibility and trustworthiness of the …

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The Bride, Millennial Identity, And Instagram: A Case Study Of Hillsong Australia’S Instagram Account, Jessica Delp Apr 2019

The Bride, Millennial Identity, And Instagram: A Case Study Of Hillsong Australia’S Instagram Account, Jessica Delp

Senior Honors Theses

Identity has become an incessant focus for millennials. They ascribe ever-growing significance to identity anchored in an accepting community that elevates their perception. Subsequently, identity is increasingly significant for brand and consumer relationships. Successful brands understand this and incorporate a pervasive sense of their unique identity into their brand, visually and otherwise. This case study of Hillsong Church hopes to help churches understand the importance of visuals in communicating identity. Hillsong Australia’s Instagram is examined using the Saussure model of visual semiotic theory to understand how they present their church identity in relation to millennial identity. The two most dominant …

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From Cyber To E-Mail Incivility: A Psychometric Assessment And Measure Validation Study, Kimberly Mccarthy, Rajnandini Pillai, Bennett Cherry, Michael Steigerwald Apr 2019

From Cyber To E-Mail Incivility: A Psychometric Assessment And Measure Validation Study, Kimberly Mccarthy, Rajnandini Pillai, Bennett Cherry, Michael Steigerwald

Organization Management Journal

Conducting research on organizational communication, and on how e-mail is used and misused by employees, is an important question addressed by this research. Specifically, we assess and address the deficiency in the existing construct of cyber incivility. This research examines how the existing scale is lacking, explains why a new scale is needed, and then develops and tests a new measure of rude e-mail. In this study we perform a quantitative test of the quality of the existing cyber incivility scale. In addition, we develop and propose a new scale with improved psychometric properties and test its validity on a …

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The Modern Face Of Workplace Incivility, Devi Akella, Vance Johnson Lewis Apr 2019

The Modern Face Of Workplace Incivility, Devi Akella, Vance Johnson Lewis

Organization Management Journal

No abstract provided.

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Resilience Only Gets You So Far: Volunteer Incivility And Burnout, Sheridan B. Trent, Joseph A. Allen Apr 2019

Resilience Only Gets You So Far: Volunteer Incivility And Burnout, Sheridan B. Trent, Joseph A. Allen

Organization Management Journal

Although multiple factors have been found to induce burnout in volunteers, studies examining relationships among volunteer coworkers as a potential stressor are sorely lacking. Through the lens of conservation of resources (COR) theory, we investigated coworker (i.e., from both paid and unpaid coworkers) incivility as a predictor of burnout in a sample of volunteers. COR theory postulates that environmental stressors lead to burnout or other negative outcomes by depleting an individual’s resources. The present study also explored resilient coping as one factor that might help volunteers cope with the burnout emanating from incivility. Using regression, we found that incivility from …

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Incivility And Beyond At The Top Management Team Level, Joanne O. Martinez, Julia Eisenberg Apr 2019

Incivility And Beyond At The Top Management Team Level, Joanne O. Martinez, Julia Eisenberg

Organization Management Journal

Although incivility has been gaining increasing attention in the literature as well as in the industry, academic studies have not examined the effects on top management team (TMT) members. TMT members are different from employees at other levels because they are officers of their organizations who are held to a much higher level of responsibility than those in lower echelons. They are crucial in setting the norms of an organization and have far-reaching influence. This article seeks to uncover the mechanisms that explain what happens when TMT members are targets of uncivil leadership behavior. Semistructured interviews were conducted with 15 …

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Raj Soin College Of Business Newsletter - April 2019, Raj Soin College Of Business Apr 2019

Raj Soin College Of Business Newsletter - April 2019, Raj Soin College Of Business

Raj Soin College of Business Newsletter

A three page newsletter created by the Raj Soin College of Business at Wright State University documenting current affairs of the college.

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On Observers’ Conjunctive Attributions And Blame For Workplace Mistreatment, James M. Wilkerson, Janet C. Meyer Apr 2019

On Observers’ Conjunctive Attributions And Blame For Workplace Mistreatment, James M. Wilkerson, Janet C. Meyer

Organization Management Journal

This essay reflects on the need for more research to address observers’ perspectives and reactions when witnessing or hearing about workplace mistreatment. After describing workplace mistreatment with respect to a behavioral spectrum ranging from incivility to violence, this essay focuses on observers’ causal attributions and blame for workplace mistreatment. We relate observers’ conjunctive causal attributions to multifocus blame that positions the organization as decidedly more blameworthy than typical research in a traditional causal attribution paradigm would suggest. We also offer some suggestions for future research that is more responsive to observers’ blame for workplace mistreatment.

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What Is Workplace Incivility? An Investigation Of Employee Relational Schemas, Jonathan Samosh Apr 2019

What Is Workplace Incivility? An Investigation Of Employee Relational Schemas, Jonathan Samosh

Organization Management Journal

This qualitative study investigated relational schemas of workplace incivility to develop an understanding of incivility from the employee perspective, refine theoretical comprehension of the incivility construct, and begin collecting data to support development of applied interventions. Two hundred and five currently employed respondents answered open-ended survey questions about schematic features of incivility and normative questions about how it should be addressed at work. Responses were analyzed with phenomenological methodology. Workplace incivility was defined in relational schemas similarly to current scholarly conceptualization, but respondents’ examples of incivility included more severe mistreatment as well. Perpetrators, targets, bystanders, and interveners were identified as …

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Crisis Communications: How Businesses Respond In The Wake Of Tragedy, Sarah Blow Apr 2019

Crisis Communications: How Businesses Respond In The Wake Of Tragedy, Sarah Blow

Senior Honors Theses

Crisis communication is an ever-evolving form of communication that is integral to a business’s success. When tragedy strikes, businesses must have a thorough plan of response that manages the situation and protects their brand. This paper discusses the definition of crisis communication, its history, and how modern trends like social media, have revolutionized it. This study is important because it influences a business’s public perception, and sustainability. Thorough knowledge of crisis communication is critical to a business student’s education and will prepare them for working in fast-paced communication and business environments. An analysis of this topic should yield an understanding …

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Raj Soin College Of Business Newsletter - March 2019, Raj Soin College Of Business Mar 2019

Raj Soin College Of Business Newsletter - March 2019, Raj Soin College Of Business

Raj Soin College of Business Newsletter

A four page newsletter created by the Raj Soin College of Business at Wright State University documenting current affairs of the college.

Go to article

Raj Soin College Of Business Newsletter - February 2019, Raj Soin College Of Business Feb 2019

Raj Soin College Of Business Newsletter - February 2019, Raj Soin College Of Business

Raj Soin College of Business Newsletter

A four page newsletter created by the Raj Soin College of Business at Wright State University documenting current affairs of the college.

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The Effect Of Organizational Resilience And Ceo’S Narcissism On Project Success: Organizational Risk As Mediating Variable, Hadi Al-Abrrow, Alhamzah Alnoor, Sammar Abbas Jan 2019

The Effect Of Organizational Resilience And Ceo’S Narcissism On Project Success: Organizational Risk As Mediating Variable, Hadi Al-Abrrow, Alhamzah Alnoor, Sammar Abbas

Organization Management Journal

This study aimed to determine the effect of organizational resilience and chief executive officer (CEO) narcissism on project success via the mediating role of organizational risks. The study also highlighted the potential of the organization to adapt to environmental conditions, while maintaining successful projects according to established standards. The study developed a theoretical framework, within which the hypothetical structure was built on involving the five study variables. The framework was then tested and used in electrical power sector projects in Iraq, particularly in Basra. The study distributed 201 questionnaires to employees in the electricity power sector to obtain the required …

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Work–Family Conflict And Counterproductive Work Behaviors: Moderating Role Of Regulatory Focus And Mediating Role Of Affect, T. T. (Rajan) Selvarajan, Barjinder Singh, Peggy A. Cloninger, Kaumudi Misra Jan 2019

Work–Family Conflict And Counterproductive Work Behaviors: Moderating Role Of Regulatory Focus And Mediating Role Of Affect, T. T. (Rajan) Selvarajan, Barjinder Singh, Peggy A. Cloninger, Kaumudi Misra

Organization Management Journal

Evidence suggests work–family conflict can lead to numerous negative consequences in the workplace, including behaviors detrimental to the organization and its members, such as counterproductive work behaviors (CWBs). Yet relatively little research has addressed the relationship between work–family conflict and CWBs. This study builds on the structural model of stress and regulatory focus theory to addresses this major gap in the literature. Our model proposes that negative affect and self-regulation can help us understand how and why work–family conflict may be related to CWBs. We hypothesize that work–family conflict is positively related to negative affect, which in turn is positively …

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A Study Of The Hierarchical Culture Gaps Within Unionized Utilities Companies, Levi R. G. Nieminen, Benjamin Biermeier-Hanson, Adam Roebuck, Daniel R. Denison Jan 2019

A Study Of The Hierarchical Culture Gaps Within Unionized Utilities Companies, Levi R. G. Nieminen, Benjamin Biermeier-Hanson, Adam Roebuck, Daniel R. Denison

Organization Management Journal

The purpose of this study was to measure the culture gaps between hierarchical subgroups within unionized utilities companies. We conducted a mixed methods study. Using archival survey data, we compared hierarchically-defined subgroups’ perceptions of performance-linked culture traits within five unionized utilities companies. We later conducted interviews and focus groups, followed by qualitative coding and analysis. As compared to non-union employees, union employees viewed their companies as substantially less involving, consistent, adaptable, and clear about purpose and direction. Our qualitative analysis highlighted two prior management decisions as illustrative of the contrast between high and low levels of union involvement and clarity. …

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Stakeholders And Business Strategy: A Role-Play Negotiation Themed Exercise, Jeff Moretz, Catherine C. Giapponi Jan 2019

Stakeholders And Business Strategy: A Role-Play Negotiation Themed Exercise, Jeff Moretz, Catherine C. Giapponi

Organization Management Journal

Consideration of the interests of stakeholders as well as the potential impact of stakeholders on company decisions provides critical insight into dimensions of strategic decision making that may be overlooked using traditional strategy frameworks. Using a case based on a manufacturing company’s deliberation of a decision to send offshore the manufacturing of its core products, this exercise exposes students to a variety of stakeholder perspectives through a role-play negotiationthemed exercise. Students adopt the roles of top management, labor representative, local supplier, customer representative, city manager, environmental activist, and shareholder representative. The negotiation activity is designed to raise student awareness of …

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Secondary Crisis Communication. A Question Of Actual Or Perceived Credibility?, Bengt Johansson Jan 2019

Secondary Crisis Communication. A Question Of Actual Or Perceived Credibility?, Bengt Johansson

International Crisis and Risk Communication Conference

An important aspect of crisis communication is secondary crisis communication, which focuses on how people communicate during a crisis. This study seeks to explore the mechanism of credibility in secondary crisis communication. Respondents in a large-scale experiment (N=2382) were exposed to a fictional news story about a terrorist attack and asked to what degree they would share the news story on social media. The design made it possible to test if the sharing of news stories was determined by its actual credibility (through the use of semiotic disclaimers in the news story), or by perceived credibility (the perceived credibility of …

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2019 Icrcc Proceedings Table Of Contents, Conference Organizers Jan 2019

2019 Icrcc Proceedings Table Of Contents, Conference Organizers

International Crisis and Risk Communication Conference

These proceedings are a representative sample of the presentations given by professional practitioners and academic scholars at the 2019 International Crisis and Risk Communication Conference (ICRCC) held March 11-13, 2019. The ICRCC is an annual event that takes place the second week in March in beautiful sunny Orlando, Florida. The conference hosts are faculty and staff from the Nicholson School of Communication. The goal of the ICRCC is to bring together prominent professional practitioners and academic scholars that work directly with crisis and risk communication on a daily basis. We define crisis and risk broadly to include, for example, natural …

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The 2018 Muslim Pilgrimage To Mecca: Application Of Grunig’S Theory Of Excellence Two-Way Communication Efforts To Avoid A Crisis, Saud A. Alsulaiman, Terry L. Rentner Jan 2019

The 2018 Muslim Pilgrimage To Mecca: Application Of Grunig’S Theory Of Excellence Two-Way Communication Efforts To Avoid A Crisis, Saud A. Alsulaiman, Terry L. Rentner

International Crisis and Risk Communication Conference

Every year, millions of Muslims converge in the Kingdom of Saudi Arabia (KSA) to perform the Hajj pilgrimage. So how does a government prepare for a potential crisis when hosting an event of this magnitude? A content analysis guided this study on crisis communication strategies taken by the Saudi government before, during, and after Hajj 2018 and how Saudi Arabia utilized the media to deliver proactive messages to ensure a successful Hajj season. The study found that the government created and built a positive image in the media through the use of effective management, preemptive messages, and multiple communication channels.

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Do Not Bank On Us! Taking Stock Of Transparency And Accountability During Crises In Uganda: The Case Of Crane Bank Collapse, Angella Napakol, Ann Mugunga Jan 2019

Do Not Bank On Us! Taking Stock Of Transparency And Accountability During Crises In Uganda: The Case Of Crane Bank Collapse, Angella Napakol, Ann Mugunga

International Crisis and Risk Communication Conference

This study examined transparency and accountability as bridges to the interpretative and sense making capabilities of the public following the collapse of Crane Bank, Uganda. Content and critical discourse analysis methods were used to: investigate the nature of communication, the information shared; review honesty and responsibility in communication, and also analyze how accountability and transparency are constructed during crisis situations in the South. Assessment of 120 newspaper articles showed that both Crane Bank and Bank of Uganda mainly left it to the media to create and give meaning to stakeholders. Initial communication from both institutions was delayed and subsequent communication …

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A Rhetorical Analysis Of President Bill Clinton's First Term Presidential Rhetoric, Ireland Hill Jan 2019

A Rhetorical Analysis Of President Bill Clinton's First Term Presidential Rhetoric, Ireland Hill

Mahurin Honors College Capstone Experience/Thesis Projects

Bill Clinton was the United States of America’s (U.S.) 42nd President, and his rhetoric set the tone of U.S. political climate for years following his presidency. Due to the power that a president possesses, a president’s presence and statements are frequently analyzed. It is clear, however, that there is a lack of research completed on presidential rhetoric. Upon this realization, I reflected on my previous areas of research; one of those areas was the first term presidential rhetoric of Clinton. As a result, I decided that a rhetorical analysis of some of the major rhetoric that contributed to Clinton’s first …

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Retaining Millennials: Values-Based Communication Tactics Employers Can Use To Appeal To A Supposed Risk-Adverse Generation, Erica Santillo Jan 2019

Retaining Millennials: Values-Based Communication Tactics Employers Can Use To Appeal To A Supposed Risk-Adverse Generation, Erica Santillo

UNF Graduate Theses and Dissertations

Millennials are growing within the workforce, but they are becoming difficult to attract and retain for longer than two years at a time. In addition, Millennials have generational-specific values that are different than their predecessors. Identifying and applying these workplace expectations to organizational policies have made it challenging for leaders to appeal to this generation. Millennials desire five aspects from their workplace: work with a purpose, to be their own boss or work for a boss that is a mentor, a collaborative work environment, flexible work schedules, and work-life integration and/or work-life balance. Using a survey research method, this thesis …

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An Exploratory Study Of Acculturation Experiences Of Graduate Student Immigrants At The University Of San Francisco, Courtney Lamar Dec 2018

An Exploratory Study Of Acculturation Experiences Of Graduate Student Immigrants At The University Of San Francisco, Courtney Lamar

Master's Theses

This study explores the shared challenges during the acculturation process of graduate student immigrants pursuing higher education in the United States. 13 graduate student immigrants at the University of San Francisco discuss their experiences of cultural adjustment into U.S. culture. Through qualitative interviews and thematic analysis, this study seeks to understand the acculturation experiences of graduate student immigrants in the San Francisco Bay Area of the United States. This analysis is based on the individual-level experience examining attitudes and acculturation strategies in the dominant society. Analysis, possibly policy implication for institutions of higher education, and possible directions for future research …

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Suspicion At Work: The Impact On Counterproductive And Citizenship Behaviors, Johanna Capitano, Quinn W. Cunningham Oct 2018

Suspicion At Work: The Impact On Counterproductive And Citizenship Behaviors, Johanna Capitano, Quinn W. Cunningham

Organization Management Journal

The purpose of this research was to examine the impact of state suspicion in the workplace, specifically, employee suspicion of managers, on counterproductive work behavior (CWB) and organizational citizenship behavior (OCB). Data were obtained from a cross-sectional survey of 251 working adults (Study 1) and a vignette randomized experiment of 219 working adults (Study 2). Findings indicate that employees suspicious of their managers are more likely to engage in CWB and less likely to engage in OCB. These findings may help to focus practitioners’ attention on reducing workplace suspicion through open communication. Additionally, this research integrates the stressor–emotion model and …

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