Interpersonal and Small Group Communication Commons^™

Rock The Runway Event Proposal, Jamie R. Foxen, Hayley Silva

Communication Studies

EVENT OVERVIEW

We will host a fundraiser to raise money for the non-profit Do It for the Love, by putting on a concert and fashion show. The concert and fashion show not only represent our passions, but will be an effective way to raise as much money as possible while making it an enjoyable experience for our guests. We will have 15-20 silent auction items for guests to bid on. Additionally, we hope to generate funds from the sale of Sextant wine by the glass at the event. This event will be a perfect and unique way to bring together …

Connecting Beyond The Circle: A Restorative Approach In Co-Creating A Safe Space For Social Justice Education At Utec, Nikki F. Pelonia

Capstone Collection

“Social justice is both a process and a goal. The goal of social justice education is full and equal participation of all groups in a community that is [co-created] to meet the members’ needs. Social justice includes a vision of a community that is equitable and all members are physically and psychologically safe and secure” (Adams, Bell, & Griffin, 2007, p. 1). In the process, one is used to going straight to issues of social justice before connecting by building trusts and relationships. This Course-Linked Capstone in Training focuses on SIT Graduate Institute coursework from Training Design in Experiential Learning …

Exploring The Role Of Culture In Communication Conflicts: A Qualitative Study, Sadia Deep, Berhannudin Mohd Salleh, Hussain Othman

The Qualitative Report

This research article as a part of larger study intends to explore the role of culture in triggering communication conflicts among employees at the workplace. It also explores the role of Problem-based learning in resolving these culture based conflicts. Being a part of human life, conflict is a pervasive aspect of the socio-cultural and professional environment, especially at the workplace. The role of culture has one of the aspects that have played a pivotal role in initiating conflicts in the past. Using a qualitative research approach, this descriptive phenomenology study gathered data from semi-structured interviews from eighteen selected employees belonging …

How To Conduct A Mini-Ethnographic Case Study: A Guide For Novice Researchers, Patricia I. Fusch Ph.D., Gene E. Fusch, Lawrence R. Ness

The Qualitative Report

The authors present how to construct a mini-ethnographic case study design with the benefit of an ethnographic approach bounded within a case study protocol that is more feasible for a student researcher with limited time and finances. The novice researcher should choose a design that enables one to best answer the research question. Secondly, one should choose the design that assists the researcher in reaching data saturation. Finally, the novice researcher must choose the design in which one can complete the study within a reasonable time frame with minimal cost. This is particularly important for student researchers. One can blend …

Transforming Conflict: A Grounded Theory Study Of Six Behavior Domains Of Leaders In Five Different Fields, Scott A. Dick

Dissertations

Purpose: The purpose of this grounded theory research consisting of five collective phenomenological studies was to generate a theory that explains how exemplar leaders from five different fields use six domains of conflict transformation behaviors to establish common ground and produce breakthrough results. The six domains of behavior are communication, collaboration, ethics, emotional intelligence, problem solving, and process. Methodology: The sample was composed of 75 exemplar leaders from five different professional fields and included an analysis of over 1,300 pages of interview transcripts as the main data source for the study. Findings: The results found that exemplar leaders establish, build, …

Recharge On The Go For The Busy Bee, Singapore Management University

Perspectives@SMU

Human interactions can be energising and bring vitality to employees

Arctic Research Collaborations Among Agencies: A Case Study Analysis Of Factors Leading To Success Within The Interagency Arctic Research Policy Committee, Meredith Clare Lavalley

Bard Center for Environmental Policy

The Arctic is changing rapidly as average temperatures rise. As an Arctic nation, the United States is directly affected by these changes. It is imperative that these changes be understood to make effective policy decisions. Since the research needs of the Arctic are large; 14 Federal agencies have Arctic research programs. As a result, the government regularly works to coordinate Federal Arctic research in order to reduce duplication of effort and costs, and to enhance the research’s system perspective. The government’s Interagency Arctic Research Policy Committee accomplishes this coordination through its Five-year Arctic Research Plans and Collaboration Teams, which are …

Let's Talk About How We Talk: Communication Agreements In The Library Workplace, Kabel Nathan Stanwicks

University Libraries Faculty Scholarship

Purpose: This chapter introduces a new tool, termed the Communication Agreement, for enhancing communication in the library workplace. The chapter defines the communication agreement, provides discussion questions for forming a communication agreement, provides examples of how communication agreements are beneficial to a diverse library workforce, and provides strategies to informally assess communication agreements’ effectiveness.

Practical implications: Communication problems in diverse library workplaces can lead to, or exacerbate, conflict between employees. Generational, cross-cultural, gender, and other differences can lead to misunderstandings and conflict between employees. The communication agreement provides library managers with a tool to bridge differences in communication styles …

Communication In Organizations Curriculum - Online Degree Program, Communication Studies

Curriculum Programs

This online degree completion option will help students enhance their marketability in today’s professional environment through the integration of theory and practice and the development of relational and organizational communication skills. Individuals who are proficient communicators are more valuable in contemporary organizations that are increasingly global, team-based, and feature flatter hierarchical structures.

Corporate Communication Curriculum, Communication Studies

Curriculum Programs

Communication is identified as one of the top skills required in any organization. This option provides students with the knowledge, values, perspectives, and skills necessary to understand the roles, functions, strategies, and management of positions within organizations with high communication demands.

Universal Design For Belonging: Living And Working With Diverse Personal Names, Karen E. Pennesi

Anthropology Publications

There is great diversity in the names and naming practices of Canada’s population due to the multiple languages and cultures from which names and name-givers originate. While this diversity means that everyone encounters unfamiliar names, institutional agents who work with the public are continually challenged when attempting to determine a name’s correct pronunciation, spelling, structure and gender. Drawing from over a hundred interviews in London (Ontario) and Montréal (Québec), as well as other published accounts, I outline strategies used by institutional agents to manage name diversity within the constraints of their work tasks. I explain how concern with saving face …

A Case Study Exploration Of Strategies To Improve First-Line Supervisor Problem-Solving Abilities In The Retail Supermarket Industry, John E. Jarvis, Irene A. Williams

International Journal of Applied Management and Technology

First-line supervisors in U.S. retail organizations are unable to resolve nearly 34% of typical daily customer problems for their organizations. The purpose of this single-case study was to explore the strategies retail supermarket managers have used to improve first-line supervisor problem solving abilities within a retail supermarket company in Winston-Salem, North Carolina. Data were collected from semistructured interviews with four retail store manager participants with a successful record of improving first-line supervisor problem solving abilities. Based on inductive data analysis and methodological triangulation of the data collected, four themes emerged after the data analysis: (a) the importance of communicating expectations …

Collaborative Practices Among Professionals In Special Education Workplaces, Shannon Lynne Coughlin

Honors Theses and Capstones

The aim of this study is to examine collaborative relationships existing among professionals working in special education and specifically the relationships between school-based speech-language pathologists (SLPs) and elementary school classroom teachers. A survey was administered to classroom teachers in New Hampshire. The first part of the survey asked teachers their opinions regarding the extent to which SLPs should be collaborating with teachers. The second part of the survey asked teachers to estimate how often they engaged in collaborative practices with the SLP currently working in their school. Results indicated that teachers would prefer SLPs to spend significantly more time in …

Beyond The Bike; Identity And Belonging Of Free Cycles Members, Caitlyn Lewis

Graduate Student Theses, Dissertations, & Professional Papers

A qualitative analysis was conducted at the community bicycle shop, Free Cycles, in order to examine participants’ identities and belonging within a community of practice. Semi-structured interviews with 19 members of the community and 50 hours of participant observation were conducted. Data analysis followed the grounded theory methodology of Strauss and Corbin (1990). Four research questions were proposed to examine the ways participants at Free Cycles identified with the bicycle-related practices of bicycle riding and maintenance, co-constructed the collective organizational identity, and developed a sense of belonging within the community amongst other members. The constructs of identity and belonging were …

Brunswick Educational Access Television Social Media Campaign, Nicole Rhoades

Williams Honors College, Honors Research Projects

This social media campaign is to be executed by student managers within the Brunswick Schools Video Program. The Video Program provides journalistic experience to young students by immersing them in print and broadcast journalism that is provided to the Brunswick-area through Brunswick Educational Access Television.

Improving Planning: Quantitative Evaluation Of The Premortem Technique In Field And Laboratory Settings, Madeline Peabody

Dissertations, Master's Theses and Master's Reports

This thesis compares different plan evaluation techniques in a series of experiments. The Premortem plan evaluation method can help people reduce overconfidence and generate more reasons a plan might not succeed. This research evaluates the extension of the Premortem to shorter planning time periods, evaluates the effectiveness with team generated and executed plans, and compares the use of this technique among individuals and teams. In Experiment 1, 52 Army Cadets operating in teams completed six time-constrained field exercises that required planning, half using the Premortem and half using a standard Military plan evaluation process. When teams used the Premortem they …

Social Media At Work: The Roles Of Job Satisfaction, Employment Status, And Facebook Use With Co-Workers, Brett W. Robertson, Kerk Kee

Communication Faculty Articles and Research

Limited research has studied workplace satisfaction in a computer-mediated context, particularly with the use of social media. Based on an analysis of an online survey of working adults (N=512) in various companies and organizations in a metropolitan area in Southern California, we tested the relationships among time spent on Facebook interacting with coworkers, employment status, and job satisfaction. Results show that an employee’s satisfaction at work is positively associated with the amount of time they spend on Facebook interacting with co-workers. Contrary to our initial predictions, results to the second and third hypotheses revealed that part time employees reported having …

Incorporating Experiential Theory Into Virtual Strategic Planning Processes, Chris Perkins

Capstone Collection

Experiential learning theories, such as David Kolb’s Experiential Learning Cycle (2015) contribute to more than just learning environments. In this Training Course Linked Capstone I facilitated a six-week strategic planning workshop for the Diversity and Inclusion Advisory Group (DIAG) of AFS-USA, an intercultural youth exchange organization. Kolb’s cycle acted as framework for the workshop. The DIAG operates as a virtual team, with members across the United States, therefore I designed the workshop for implementation via the internet and telephone conversation. I consulted research on virtual team structure and participatory practices in strategic planning in order to design a program which …

The Emergence Of Efficacy: Effects Of An Orientation Leader Training Program On Participant Self-Efficacy, Hayley Marisa Walker

Communication Studies

This study examined the effects of California Polytechnic State University’s Spring Training Program for student Orientation Leaders on participants. Specifically, the present research explored the impact of the programming on participant levels of self-efficacy over the course of ten weeks. Data were collected from individuals who volunteered to partake in the research by responding to two questionnaires throughout the program. The results show that participants’ reported higher perceptions of self-efficacy at the end of the program than they did at the beginning. Further, such increases are significantly influenced by the performance of, and relationships with, prominent leaders within the program. …

A Study Of The Success Of Group Formation In Virtual Teams Using Computer-Mediated Communications, Eliel Melón-Ramos

CCAC Theses and Dissertations

In the digital domain, virtual teams within organizations and corporations are becoming common. Restructuring an organization or corporation is vital because competition and globalization are increasing. In this era of globalization, distributed working groups need to develop a competitive advantage in these ever-changing environments. Historically, teams had experienced problems stemming from geographical and temporal limitations. With the increase of technology in telecommunications, organizations are increasingly forming virtual teams, which have become critical to the survival of nearly any corporate entity.

Virtual teams have some of the same problems that regular teams have. One of the key challenges is the method …

White Paper On Mentoring Research And Best Practices, Elina Erzikova, Diana Martinelli

Faculty & Staff Scholarship

Sponsored by the Plank Center for Leadership in Public Relations, this white paper draws upon mentorship research literature and summarizes 12 key insights and eight best practices gleaned from that work. Key insights include: mentoring as a bi-directional and multiple relationship process, mentors as co-learners, long-term benefits for protégés, mentorship’s long-term value, the roles of involvement and similarity, the power of both formal and informal mentorship, mentorship as leadership development, and the promise of e-mentoring. The paper also includes sections on mentoring college students and ways to evaluate mentoring programs.

The War On Drugs: An Analysis Of The Rhetoric According To Richard Weaver’S Theory Of Ultimate Terms, Cristina Peniche

Masters Theses

The language associated with President Nixon’s ‘war on drugs’ has sparked considerable debate in the political struggle against narcotics' abuse and crime, as well as within scholarly research. There is a language associated with the debate and it reflects the primary considerations of policy makers- economics, criminal behavior, and morality. The present study discusses these qualities as well as the rhetorical ideas of Richard Weaver, specifically his theory of ultimate terms. Then, discussions within research show the discontent that scholars bear towards narcotics'-related language. Specifically, there is concern that the rhetoric may stigmatize certain populations and hinder better outcomes. As …

Constructing Space And Time For Work And Family: A Structuration Perspective On Bed And Breakfasts, Jennifer A. Butler, Daniel P. Modaff

Communication and Theater Association of Minnesota Journal

This qualitative study explored how bed and breakfast owners communicatively construct privacy while operating a business out of their personal home. One hundred eighty-two B&B owners from 20 U.S. states and 20 countries responded to an electronic qualitative questionnaire that, in part, explored the issue of privacy. Three themes emerged from the data, including: traditional organizational structures, perception of availability, and banking of time and space. These themes revealed that the owners of the nontraditional businesses relied upon recognizable organizational structures used in more traditional organizations to create and maintain private space and time. They also engaged in communication with …

Connecting To Students: Self-Disclosure As A Motivational Tool For Collegiate Forensic Coaches, Ben Walker

Communication and Theater Association of Minnesota Journal

Forensic coaches spend a large amount of time with their students and often struggle to find effective methods of motivation; however, studies have shown that teachers (Christophel, 1990) and athletic coaches (Turman, 2008) can use immediacy as a way to increase student/competitor motivation. This paper examines how forensic coaches can use a specific interpersonal tactic (self-disclosure) to potentially increase student motivation. The review of literature covers self-disclosure and the link between immediacy and motivation in both educational and competitive settings; next, Petronio’s Communication Privacy Management theory is contextualized with forensic coaches; finally, suggestions are offered to forensic coaches who wish …

The Future Of Farming In Capable And Small Hands: The Young Farmer’S Movement In Waterloo Region 1907-1924, Morgan Williams

Laurier Undergraduate Journal of the Arts

No abstract provided.

Talk Matters At Work: The Effects Of Leader Member Conversational Quality And Communication Frequency On Work Role Stressors, Guowei Jian, Francis Dalisay

Communication Faculty Publications

Although it is clear that leadership plays a significant role in followers’ psychological health, the specific mechanisms by which leadership effects may take place await further theorizing and investigation. We argue that communication practices may constitute such specific mechanisms. Therefore, the purpose of this study is to examine how leader-member conversational quality (LMCQ) and communication frequency are associated with members’ perception of work role stressors. Through an online survey, the study found that LMCQ has a significant predictive effect on work role ambiguity and role overload. However, LMCQ interacts with communication frequency in their effects on role conflict. These findings …

Making Sense Of Mediation: The Intersection Of Critical Event Narratives At A Community Conflict Resolution Center, Eric Dirth

Masters Theses, 2010-2019

This research investigated the unique narratives of one community mediation center’s stakeholders to illuminate the interconnectedness of the center’s stakeholders and the role critical events play in their retrospective sensemaking. A qualitative study, employing an autoethnographic and narrative analysis, was conducted at a local mediation center over a period of six months to explore the communicative interactions involved in the stakeholders’ tellings and retellings of stories of significant change. Results offered a rich understanding of the significant moments taking place at the community mediation center and the communicative triggers of these critical event experiences. Critical event triggers included: accelerated learning, …

7 Tips To Grow Your Rural Business With Purpose And Meaning, Connie I. Reimers-Hild, Alyssa Dye

Community Vitality Initiative

No one can predict the future; however, rural entrepreneurs and business owners can use a future-focused leadership approach, which includes examining megatrends, to shape the future of their businesses. Megatrends are global shifts that influence society, the economy and the environment. The purpose of this article is to help rural entrepreneurs discover ways to grow their businesses with Living with Purpose and Meaning Megatrend.

Organizational Communication: Perceptions Of Staff Members’ Level Of Communication Satisfaction And Job Satisfaction, Priti R. Sharma

Electronic Theses and Dissertations

The purpose of this research study was to explore the topic of organizational communication in higher education and examine staff members’ perceptions about their level of communication and job satisfaction in their workplaces. This study was also designed to test the relationship between communication satisfaction and job satisfaction by analyzing the significance of different dimensions of Communication Satisfaction with the view that satisfaction is multifaceted.

A total of 463 non-faculty staff members from different units of a single higher education institution participated in this study. This study included non-teaching staff, including student workers and both full-time and part-time staff members. …

Being A "Good Parent" In Parent-Teacher Conferences, Danielle M. Pillet-Shore

Communication

This research advances our understanding of what constitutes a "good parent" in the course of actual social interaction. Examining video-recorded naturally occurring parent-teacher conferences, this article shows that, while teachers deliver student-praising utterances, parents may display that they are gaining knowledge; but when teachers’ actions adumbrate student-criticizing utterances, parents systematically display prior knowledge. This article elucidates the details of how teachers and parents tacitly collaborate to enable parents to express student-troubles first, demonstrating that parents display competence -- appropriate involvement with children’s schooling -- by asserting their prior knowledge of, and/or claiming/describing their efforts to remedy, student-troubles. People (have to) …