Communication Commons^™

Open, Organized, And Onerous: Understanding And Recognizing The Labors Of Open Science, Nick Bowman, Patric R. Spence, Lindsay Hahn

Journal of the Association for Communication Administration

In the face of high-profile cases of scientific fraud, there has been a renewed call among scholars to reconsider current best practices in academic publishing. Prominent in these discussions is a set of open science practices that ask scholars to “publish more” of their research—not in terms of manuscripts, but in terms of supplemental materials to the scientific enterprise. Through creating, curating, and publishing artifacts such as study materials (experimental stimuli, survey texts, etc.), datasets and analysis code, and other content, the scientific process is made more transparent for readers. However, such practices involve a substantial labor cost to researchers …

Employer Perceptions Of The Skills Gap In College Graduates’ Written Communication, Julie Minnaugh

Walden Dissertations and Doctoral Studies

U.S. employers have reported that many college graduates are underprepared in written communication when hired and that lack of preparedness hinders these graduates’ employment success. Higher education institution (HEI) administrators need information regarding which writing skills should be taught across the curriculum to improve student outcomes. The purpose of this study was to investigate employers’ perspectives on the written communication skills gap that hinders college graduates from being successful in their professional practice. Swales’s six characteristics of a discourse community provided a conceptual lens for the study, as graduates commencing employment represent newcomers to a discourse community. A basic qualitative …

Strategies To Integrate Social Media Into Business Operations, Nicole F. Andrews

Walden Dissertations and Doctoral Studies

AbstractSmall and medium-size enterprises (SMEs) are essential to the survival of the Bahamian economy, but only 21% of SMEs are integrating social media into their marketing operations. Some SMEs are not taking advantage of the financial benefits of effectively integrating social media into business operations to avoid financial failure. Grounded in Berry’s relationship marketing theory, the purpose of this qualitative multiple-case study was to explore the strategies leaders of SMEs in the Bahamas use to effectively integrate social media into their business operations. The participants included six leaders of three SMEs in the Bahamas with successful experience using strategies to …

Professional Staffing Small Business Strategies For Reducing Voluntary Employee, Gwendolyn L. Johnson

Walden Dissertations and Doctoral Studies

Some small business owners need help reducing voluntary employee turnover, often putting the business at risk for performance failure. Grounded in Herzberg’s two-factor theory, the purpose of this qualitative single case study was to explore strategies professional staffing small business owners used to decrease voluntary employee turnover. The participants were five professional staffing small business leaders in the Washington, D.C., area with successful strategies to retain talented employees. Data were collected through semistructured interviews and analyzed using Yin’s five-step process. Three themes emerged: (a) employee recognition, (b) communication, and (c) advancement and training. A key recommendation for small business owners …

Relationship Between Country Culture, Country Demographics, And Restaurant Electronic Word-Of-Mouth Valence Ratings, Cynthia Roberts Maubert

Walden Dissertations and Doctoral Studies

Researchers have documented that country culture and country demographics influence electronic word-of-mouth (eWOM) within various industries. Although past research has shown the importance of eWOM to restaurants as a measure of consumer satisfaction, researchers have not established the effect of country culture and country demographics on eWOM within the restaurant industry. Thus, the specific management problem addressed in this quantitative correlational study was the lack of knowledge and understanding regarding the relationship between country culture, country demographics, and restaurant eWOM valence ratings. Grounded in Hofstede’s cultural dimensions theory, the research questions addressed six measures of country culture, 12 measures of …

The Employees’ Perspective: Situational Leadership Style Flexibility And Effectiveness And Employee Performance In A Technological Organization, Merari Cortes

Walden Dissertations and Doctoral Studies

Poor employee performance can have adverse effects on business outcomes. Business leaders are concerned with poor performance, which can minimize profitability and negatively impact business sustainability. Grounded in the Situational Leadership II® model, the purpose of this quantitative correlational study was to examine the relationship between situational leadership style flexibility, effectiveness, and employee performance as perceived by employees, controlling for employee gender, job location, and tenure. A random sample of 99 technology company employees completed the Leader Behavior Analysis II®– Other and the Employee Job Performance measurement tools. Using hierarchical multilinear regression, employee gender, job location, and tenure were entered …

Twitter Sentiment About The Us Federal Tobacco 21 Law: Mixed Methods Analysis, Page D. Dobbs, Allison Ames Boykin, Nnamdi Chika Ezike, Aaron Myers, Jason B. Colditz, Brian A. Primack

Health, Human Performance and Recreation Faculty Publications and Presentations

Background: On December 20, 2019, the US “Tobacco 21” law raised the minimum legal sales age of tobacco products to 21 years. Initial research suggests that misinformation about Tobacco 21 circulated via news sources on Twitter and that sentiment about the law was associated with particular types of tobacco products and included discussions about other age-related behaviors. However, underlying themes about this sentiment as well as temporal trends leading up to enactment of the law have not been explored.

Objective: This study sought to examine (1) sentiment (pro-, anti-, and neutral policy) about Tobacco 21 on Twitter and (2) volume …

Another Covid Causality: Media Landscape In Bangladesh, Ershad Komal Khan

Graduate Theses, Dissertations, and Problem Reports (ETD)

This study seeks to understand the pressure from both advertisers and the Bangladesh government on the local mass media between March 2020 and December 2021 concurrent with the impacts of the COVID-19 pandemic. Thus, this study aims to explore whether the local mass media compromised more with advertisers amid the COVID recession to earn advertising-based revenue and whether the Bangladesh government mounted more pressure on the press during the period as well as to analyze the influence of the aforementioned factors on newsrooms. To guide this work, this study employs the Market Theory of News Production (McManus, 1994), the Authoritarian …

S-400s, Disinformation, And Anti-American Sentiment In Turkey, Russell "Alex" Korb, Saltuk Karahan, Gowri Prathap, Ekrem Kaya, Luke Palmieri, Hamdi Kavak, Richard L. Wilson (Ed.), Major Brendan Curran (Ed.)

Political Science & Geography Faculty Publications

As social and political discourse in most countries becomes more polarized, anti-Americanism has risen not only in the Middle East and Latin America but also among the U.S. allies in Europe. Social media is one platform used to disseminate anti-American views in NATO countries, and its effectiveness can be magnified when mass media, public officials, and popular figures adopt these views. Disinformation, in particular, has gained recognition as a cybersecurity issue from 2016 onward, but disinformation can be manufactured domestically in addition to being part of a foreign influence campaign. In this paper, we analyze Turkish tweets using sentiment analysis …

Revisiting The Rainbow: Culturally Responsive Updates To A Standard Clinical Resource, Angela M. Dietsch, Richard Mocarski, Debra A. Hope, Nathan Woodruff, Miechelle Mckelvey

Department of Special Education and Communication Disorders: Faculty Publications

Purpose

Cultural responsivity is essential for efficacious and affirming clinical relationships. This may be especially important with historically marginalized clients, such as transgender and gender-diverse (TGD) people seeking behaviorally based affirming communication services. We recommend modifications to standard tools for diagnostics and training that otherwise might undermine our efforts to create an inclusive and affirming environment.

Method

Modifications to the Rainbow Passage, a standardized paragraph utilized for eliciting speech samples in clinical settings, focused on nongendered terminology and the elimination of content with religious connotations.

Results

The recommended edits to the Rainbow Passage maintain similar length, cadence, and phonetic balance …

Entomology Outreach Presentations To Four Audiences, Michael Goldman

Department of Entomology: Distance Master of Science Projects

I proposed that my master’s Project would be outreach on Entomology at four levels: School aged children, laymen, non-entomologists in a technical field, and entomologists. The idea here is basically how to talk about entomology to varying levels of expertise, from first graders to experts in both entomology and occupational health and safety. Presentations were given to audiences at each of the four levels. The specific topics varied for each audience. The determination was made by the inviting audience in the cases of school aged children and adult laymen and by me in the cases of Occupational Safety and Health …

Difficult Conversations Concerning Identity And Difference: Diverse Approaches And Perspectives, Jordan Soliz, Srividya Ramasubramanian

Department of Communication Studies: Faculty Publications

This essay is an introduction to the special issue on “Difficult Conversations Concerning Identity and Difference.” The essay begins with our argument that inquiries into difficult conversations are important as these interactions are key to addressing social inequities, creating and/or maintaining community and relational solidarity, amplifying voices of marginalized populations and/or diverse experiences, and enacting social change. Following this, we introduce the articles in the special issue highlighting the theoretical frameworks and methodological pluralism across the various relational and social contexts represented in the research (e.g., health care, higher education, community organizations, personal relationships). To complement the implications discussed by …

Advocating For A Patient‐ And Family Centered Care Approach To Management Of Short Bowel Syndrome, Vanessa J. Kumpf, Marie L. Neumann, Swapna R. Kakani

Department of Communication Studies: Faculty Publications

Patient‐ and family centered care (PFCC) is a model of providing healthcare that incorporates the preferences, needs, and values of the patient and their family and is built on a solid partnership between the healthcare team and patient/family. This partnership is critical in short bowel syndrome (SBS) management since the condition is rare, chronic, involves a heterogenous population, and calls for a personalized approach to care. Institutions can facilitate the practice of PFCC by supporting a teamwork approach to care, which, in the case of SBS, ideally involves a comprehensive intestinal rehabilitation program consisting of qualified healthcare practitioners who are …

(Un)Successful Use Of Apologia: A Case Study Of Mayor Shubert's Resignation, Alexis Raineri

Williams Honors College, Honors Research Projects

With the growing tension in the political climate of the United States, political figures often use apologia in their attempt to repair a damaged image due to their mistakes or wrongdoings. This project reviews several scholars’ image repair typologies and strategies, applying them to the case of Craig Shubert, former mayor of Hudson, Ohio. While the specific image repair strategies employed can vary from one case to another, Shubert’s use of evasion of responsibility and reducing offensiveness proved to be ineffective and resulted in his resignation before completing his term at the end of 2023. Although it is recommended to …

Boycotting Vs. Canceling: Exploring Consumer Activism Against Corporations, Erica Buchman

Student Theses and Dissertations

The purpose of this thesis is to establish the difference between boycotting and canceling a corporation and what compels consumers to act. Consumer activism attempts to hold companies to account when a line, be it arbitrary or rational, is crossed, and these attempts are not always successful. However, when enough social pressure is exerted on a company via boycotting, depending on the wrongful act committed, accountability and change can be possible. I want to determine what some of the factors are that could compel customers to engage in consumer activism or boycott against a corporation and whether a corporation that …

Covering (Il)Legible Bodies: A Cda Of News Discourse About Undocuqueer Life In The U.S., Ayleen Cabas-Mijares

College of Communication Faculty Research and Publications

News narratives about immigration shape not only constructions of immigrants but of nation states. Through a critical content analysis informed by intersectionality and queer of color critique, this study explores how the news coverage of undocumented LGBTQ immigrants and the Undocuqueer Movement render distorted and incomplete constructions of these immigrants, their struggles and activism. Furthermore, the analysis shows how selective (mis)representations and erasures in the coverage contribute to the constitution of a homonationalist reimagination of the United States. Additionally, the paper makes the case for the incorporation of transnational sensibilities to enhance intersectional approaches to reporting.

"We Give Them The Most Important Thing Possible. We Give Their Dreary Lives Excitement”: Toward A Theoretical Model Of Narrative Parasocial Engagement, Dominic Delbert Meyers

Electronic Theses and Dissertations

Video game narratives and characters are some of the most enjoyable and persuasive components of the video game industry. While narratives and character relationships within video games have been examined separately, there is no working model and little research attempting to bridge the connection between narratives and character relationships. This research combines Narrative Paradigm Theory and Parasocial Relationships to understand how narratives and character relationships influence each other in video game environments. This was done through rhetorical field methods, utilizing a focus group and narrative rhetorical analysis on the transcript of the focus group. Results provide a working model coined …

Theoretical Motivations For Posting In #Metoo, Shannon Pappas

Electronic Theses and Dissertations

In 2017, actress Alyssa Milano shared a tweet encouraging survivors of gendered violence to write “me too.” A media storm ensued as survivors answered her call in the millions. Anyone can look back at what survivors posted during the height of #MeToo, but we still don’t know why they felt the need to post in the first place. To answer this question, the social identity model of deindividuation effects and spiral of silence were utilized. The social identification, perceived anonymity affordances, and willingness to self-censor scales were used for this research, along with a perceived deindividuation scale that was created …

Applications Of Diversity Language To Descriptions Of Collection Development Activities At Academic Libraries: An Exploratory Analysis Of Strategic Plans And Diversity Information Webpages, David Macaulay

University of Nebraska-Lincoln Libraries: Faculty Publications

Diversity is commonly invoked as a goal for libraries in a variety of domains, including collections. This study explores how diversity language is used to characterize collection development efforts at a sample of large North American academic libraries, through content analysis of strategic planning documents as well as library webpages providing information about diversity efforts. The topic of collection diversity was found to be not consistently addressed in these documents. While 90% of the institutions whose strategic plans were examined mentioned diversity in some way, less than half of these did so in relation to collections; about one-third of the …

Communication Scholarship And The Quest For Open Access, Preston Carmack, Michael R. Kearney, Abbey Mccann

Journal of the Association for Communication Administration

The advent of black, green, and gold open access publication models poses unique questions for scholars of communication. Plato’s (1956) classic critique of writing in the legend of Theuth and Thamus warned that the printed word “rolls about all over the place, falling into the hands of those who have no concern with it” (pp. 69–70). More than two 2 millennia later, scholars and administrators at all levels of the discipline face just such a phenomenon. As scholars of cyberspace debate whether “information wants to be free” (Levy, 2014), a communication perspective involves consideration of the importance of authorship and …

“A Cog In A Wheel That Gets It Done”: A Qualitative Study Of The Experiences Of Faculty Seeking Administrator Support, Lakesha Anderson, Mattea A. Garcia

Journal of the Association for Communication Administration

This qualitative study sought to determine the stressors that motivate faculty to seek administrator support and examined faculty experiences of administrator support. Participants were 27 full- and part-time faculty members who completed a seven-item online questionnaire. Findings show that many participants felt unsupported by their administrator while navigating the stressful situations for which they sought help. This lack of support led to negative departmental cultures and faculty feeling insecure, undervalued, and isolated. This study highlights the need for policies and practices designed to build relationships between faculty and administrators. Efforts to improve the faculty-–administrator relationship can lead to increased understanding, …

The Impact Of Student Motivation, Preparation, And Learned Helplessness On Undergraduate Students’ Communication With Advisors, Heather Carmack

Journal of the Association for Communication Administration

The purpose of this exploratory study was to examine communication factors that influence students’ academic advising appointments, including predictors of scheduling future advising appointments. Undergraduate students’ motivation and feelings of learned helplessness were related to their advising meeting preparation and their communication involvement during advising meetings. Students who reported high levels of motivation and low levels of learned helplessness were more likely to prepare for advising meetings and be communicative during meetings. Students with immediate advisors were more likely to communicate with their advisors during meetings. Advising meeting preparation, motivation, and learned helplessness were significant factors in future advising appointments.

Learning To Think Like A Leader, Mark Hickson Iii

Journal of the Association for Communication Administration

This is the second in a three-part series that the author has been working on. The first part was included in an earlier issue of this journal.

A Typology Of Perceived Negative Course Evaluations, Heather Carmack, Leah E. Lefebvre

Journal of the Association for Communication Administration

Instructors and administrators continue to debate the merit and value of using course evaluations to assess instructor effectiveness and course outcomes, especially when students see course evaluations as satisfaction surveys where they can unload negative and/or hurtful comments directed at instructors. Little is known about instructors’ perceptions of negative course evaluations. This study qualitatively examined faculty’s (N = 90) perceptions of negative course evaluation qualitative comments. Using a grounded analyst-constructed typologies approach, three types of negative course evaluation comments were identified: professional, personal, and performance. These types of negative comments call into question the disconnection between what students and instructors …

Journal Of The Association For Communication Administration: Complete Volume 40

Journal of the Association for Communication Administration

This is the complete volume of JACA Volume 40.

The Meta Oversight Board's Human Rights Future, Laurence R. Helfer, Molly K. Land

Faculty Scholarship

Responses to the new Oversight Board created by Facebook (now Meta) have run the gamut from enthusiastic to overtly suspicious. Many observers are highly skeptical of the Board’s ability to hold Meta accountable or to protect the company’s users. Much of this skepticism is based on a misplaced analogy between the Board and domestic courts. We argue, in contrast, that the core challenges and opportunities that the Oversight Board faces are similar to those confronted by international human rights tribunals. Analyzing the Oversight Board as a de facto human rights tribunal sheds light on the strengths and weaknesses of its …

Municipal Musk Oxen, Gentry Hale

Graduate Student Theses, Dissertations, & Professional Papers

You’d be hard-pressed to find a town with more sled dogs and mushers per capita than Nome, the finish line of the 938-mile Iditarod sled dog race.

It is also home to a growing herd of musk oxen, massive ungulates that Congress reintroduced to the Seward Peninsula in 1970. These icons of the far north have changed little over their 1.8 million years of existence and more closely related to sheep and goats than actual oxen.

While musk oxen pose a risk to dogs and people, they are also a major tourist attraction that helps inject much needed outside cash …

Navigating Toxic Identities Within League Of Legends, Jeremy Thomas Miner

Graduate Student Theses, Dissertations, & Professional Papers

Toxicity is an inevitable part of online gaming for many individuals that participate in the activity. How individuals navigate this behavior affects not only the community but the players themselves. In essence, online world environments affect the identity of the individual within them. The magic circle separates the gaming world and the real world into two separate and distinct places, however crystalized selves posits that the identity of an individual in one sphere is part of the individual in another. Understanding the connection between these two ideas gives rise to the question of whether or not toxic behaviors in a …

The Impact Of Cognitive Function On Patient Language And Quality Of Life Outcomes For Stroke Survivors With Aphasia Who Participate In An Intensive Comprehensive Aphasia Program (Icap), Kortney M. Krieger

Graduate Student Theses, Dissertations, & Professional Papers

Background: Aphasia is an acquired language disorder that impairs communication, across all modalities of language (i.e., reading, writing, speaking, and comprehension). Aphasia most commonly results from damage to the left hemisphere of the brain (e.g., stroke, traumatic brain injury). Cognitive function including attention, memory, and executive functioning may negatively impact patient outcomes during post-acute rehabilitation of aphasia. Intensive Comprehensive Aphasia Programs (ICAPs) provide intensive, evidence-based and holistic treatment for a cohort of stroke survivors. The impact of these cognitive functions on language outcomes following participation in an ICAP has not been explored.

Aims: To investigate the impact of extralinguistic cognition …

Healthcare Provider Uncertainty And Communicative Management Strategies, Katie Benson

Graduate Student Theses, Dissertations, & Professional Papers

Uncertainty exists ubiquitously within provider-patient interactions. Healthcare providers (HCPs) often face uncertainty during patient-provider interactions, for reasons including inconclusive test results, ambiguous communication, and lacking the resources to make diagnoses. When healthcare providers experience uncertainty, their behavior and communication can be negatively impacted. For example, prior research suggests when HCPs experience uncertainty, they may engage in authoritative, prejudiced and assumption-ridden behavior towards patients (Dietta & Rand, 2007; Drewniak et al., 2017: Portnoy et al., 2013; Poteat et al., 2013). To date, research on HCP uncertainty has been limited to specific health conditions and contexts such as cancer, vascular anomalies, and …