Open Access. Powered by Scholars. Published by Universities.®

Communication Commons

Open Access. Powered by Scholars. Published by Universities.®

Discipline
Institution
Keyword
Publication Year
Publication
Publication Type
File Type

Articles 4441 - 4470 of 89110

Full-Text Articles in Communication

Developing Toolkit For Adults With Autism Spectrum Disorder In An Oncology Outpatient Clinic, Brittany J. Johnson Dnp, Fnp-C Jan 2024

Developing Toolkit For Adults With Autism Spectrum Disorder In An Oncology Outpatient Clinic, Brittany J. Johnson Dnp, Fnp-C

Doctor of Nursing Practice (DNP) Scholarly Projects - Archive

Autistic adults are at higher risk of being diagnosed with co-occurring health conditions, and yet they are a vulnerable group for disparities in access and outcomes. One of the key barriers to better outcomes is poor patient-provider communication. This study the use of AASPIRE’s AHAT communication toolkit as a channel between healthcare workers and autistic adults to facilitate their appointments within the outpatient oncology department, as well as assessing healthcare providers’ knowledge and self-efficacy in caring for the patients. Sixteen healthcare providers (12 registered nurses and four patient care assistants) completed pre and post intervention surveys and utilized the AHAT …


Communicating Climate Change: Adaptive Silviculture In Central Appalachian Kentucky, Logan Baker Jan 2024

Communicating Climate Change: Adaptive Silviculture In Central Appalachian Kentucky, Logan Baker

Theses and Dissertations--Forestry and Natural Resources

Climate change communication is an emerging field that requires a multidisciplinary understanding of both climate and social science. Communicating with underrepresented woodland owners about climate change, specifically climate change adaptation in forestry applications, necessitates appropriately adjusted approaches. In Central Appalachian Kentucky, outreach with underrepresented woodland owners on forest adaptation topics has not been examined in depth. The recent establishment of an Adaptive Silviculture for Climate Change research site in the University of Kentucky’s Robinson Forest has created an opportunity to generate regionally specific climate adaptation information for Appalachian Kentucky forests. It is imperative to investigate how best to approach communicating …


Evaluating The Caring Cards Program And Its Effect On Mental Health Indicators Among A Self-Defined Agricultural Group In Rural Kentucky, Katrina Clontz Jan 2024

Evaluating The Caring Cards Program And Its Effect On Mental Health Indicators Among A Self-Defined Agricultural Group In Rural Kentucky, Katrina Clontz

Theses and Dissertations--Community & Leadership Development

Suicide is currently the 11th leading cause of death in the Unites States (American Foundation for Suicide Prevention, 2024), and is especially high among the farming and agricultural population (Kennedy et al., 2021; Klingelschmidt et al., 2022; Monteith et al., 2020). Additionally, mental health access and outcomes are worse among this population, partially due to the inaccessibility of care in rural areas (Taylor, 2019). Communication among caring individuals is thought to be an effective suicide prevention strategy (Long, 2023; Ross & Bassilos, 2019). The Caring Cards program was developed as a way to facilitate mental health communications among a …


Cyberbullying: Media Construction And Framing Tactics In Pakistan, Asma Jamal Jan 2024

Cyberbullying: Media Construction And Framing Tactics In Pakistan, Asma Jamal

Theses and Dissertations (Comprehensive)

This thesis critically examines the portrayal of cyberbullying within Pakistan's top three newspapers, focusing on how these media outlets shape public discourse over the past five years. Employing an integrated approach using framing analysis and Fairclough’s Three-Dimensional Model, my research deconstructs how these newspapers utilize specific framing strategies to construct a narrative that not only informs but also subtly influences public perception and policy responses. The findings show that while the media highlights the roles of parents, educators, and law enforcement in combating cyberbullying, it also tends to reinforce traditional gender roles and overlook systemic solutions. I argue that the …


Women In Religious Leadership Roles, Amanda Wadkins Jan 2024

Women In Religious Leadership Roles, Amanda Wadkins

Graduate Theses/Dissertations

The experiences of women in leadership have been well studied in academia, but there remains a gap in the literature regarding and understanding of the experiences of women who are in religious leadership roles. I examined what challenges these women experience in their roles, and how they make sense of those challenges, using the constant comparative method of data analysis to analyze interviews with 12 women who have leadership roles within their protestant church or nonprofit organization. The results indicate that these individuals experience challenges that are consistent with past research on women in leadership. However, the results also illustrate …


Developing A Framework For Equitable Media Literacy Practice: Voices From The Field, Patrick R. Johnson, Melissa Tully, Bobbie Foster, Paul Mihailidis, Srividya Ramasubramanian, Shannon Burth, Emily Riewestahl Jan 2024

Developing A Framework For Equitable Media Literacy Practice: Voices From The Field, Patrick R. Johnson, Melissa Tully, Bobbie Foster, Paul Mihailidis, Srividya Ramasubramanian, Shannon Burth, Emily Riewestahl

College of Communication Faculty Research and Publications

The article presents a framework for equitable media literacy practice (EMLP), which changes structure, action, and agency in service of an imagined and inclusive future and makes space for equitable civic and educational experiences. We derived this framework from 28 in-depth interviews with media literacy practitioners across the US. We asked these practitioners what EMLP would mean to them and what challenges and opportunities for EMLP emerge within their individual and organizational contexts. Interviewees acknowledge that equity is difficult to achieve given daily individual, community, and social concerns but is an important component of civic engagement.


A Case Of Claims And Facts: Automated Fact-Checking The Future Of Journalism’S Authority, Patrick R. Johnson Jan 2024

A Case Of Claims And Facts: Automated Fact-Checking The Future Of Journalism’S Authority, Patrick R. Johnson

College of Communication Faculty Research and Publications

This article investigates the role of automated fact-checking on journalistic authority. Using metajournalistic discourse analysis, this article analyzes 137 articles from January 2015 to December 2022 about automated fact-checking to attempt to understand its role in the evolution of the profession’s boundaries. The data reveals three core themes: shifts of labor and experiences, social and civic responsibilities, and attribution and accuracy as contested issues. Each theme offers a different perspective on journalism’s dialogue of itself. Labor shifts illuminate making the work environment easier. Social and civic responsibilities represent the contention between fact and fiction. And attribution and accuracy highlight the …


Reporting On Un Security Council: Decoding Media Bias, Alessandra Loiero Jan 2024

Reporting On Un Security Council: Decoding Media Bias, Alessandra Loiero

Dissertations and Theses

This thesis explores Western media's representation of the United Nations (UN), focusing on the Security Council's role in global conflict resolution. It examines how UN-accredited correspondents perceive the effectiveness of the Security Council, particularly when the body faces deadlock. The study employs text analysis techniques to identify biases and perceptions in media coverage, using The New York Times' reporting on the Ukraine conflict as a case study. It illuminates framing effects in journalistic narratives, revealing how journalists subtly interject their views when reporting, often revealing unrealistic expectations and shedding light on the limitations of the UN's mandate or its inability …


Breaking The Silence: International Students’ Communication About Sexual Assault And Opportunities For Improved Prevention Messaging, Samaha Ghani Jan 2024

Breaking The Silence: International Students’ Communication About Sexual Assault And Opportunities For Improved Prevention Messaging, Samaha Ghani

Graduate Theses, Dissertations, and Problem Reports (ETD)

The beginning of college campus life is one of the most exciting phases of student life. However, for some students, it might pose a threat in the form of sexual violence. In the United States, sexual violence is highly pervasive, placing college students at a greater risk of victimization. Currently, there is a lack of data on sexual crimes within the international student population on U.S. college campuses due to cultural and language barriers. As such, the purpose of this study is to explore international students’ communication needs around the topic of sexual consent and sexual violence. This vulnerable and …


From Trails To Triumph: Documenting Two Decades Of Impact With Adventure Wv, Sean Lowdermilk Jan 2024

From Trails To Triumph: Documenting Two Decades Of Impact With Adventure Wv, Sean Lowdermilk

Graduate Theses, Dissertations, and Problem Reports (ETD)

This research paper and accompanying short film (https://youtu.be/gTnXbvkX0MA) examines the impact of experiential learning through the lens of Adventure WV, an outdoor orientation program at West Virginia University. Using Kolb's Experiential Learning Theory as a foundation for the research, this study explores how outdoor and expeditionary learning fosters personal and professional growth, builds a community, and deepens students' connection to the state and the institution. Through interviews with the program's founder, as well as current students and administration paired with archival footage and modern video, the research highlights Adventure WV's role in student retention, professional development, and student …


Contention One Is Our Identity: An Exploration Of Queerness In The Collegiate Debate Sphere, Douglas Roberts Jan 2024

Contention One Is Our Identity: An Exploration Of Queerness In The Collegiate Debate Sphere, Douglas Roberts

All Graduate Theses, Dissertations, and Other Capstone Projects

This thesis explores the experiences of queer individuals and how they navigate identity within the collegiate debate space. Queer debaters, unlike their cisgender, and heterosexual counterparts face struggle in being able to truly be free to present themselves naturally in debate. Utilizing qualitative interviews to examine the full picture of being queer in collegiate forensics, this project details three major themes: Queer Communication Style, Queer Presentations of Self, and Acceptance in Debate. The conclusion discusses implications of these findings, limitations, and future directions for future research.


A Word From The Writing Team (January 2024), Pam Walter, Mfa, Liz Declan, Ma, Mfa Jan 2024

A Word From The Writing Team (January 2024), Pam Walter, Mfa, Liz Declan, Ma, Mfa

A Word From the Writing Team (Newsletter)

This issue includes:

  • Virtual Writing Retreats Return in February
  • The OPWPC Canvas Page Offers Helpful Tools
  • Academic Commons Will Host a Presentation on Refugee Health in Philadelphia
  • Publication Spotlight
  • The OPWPC Helps with Scholarly Communication and Publication
  • Scott Memorial Library Renovations Continue
  • Wiley Open Access Fees Waived for Jefferson Authors


"Ruskiy Mir" And "Ukrainskyi Svit": Ontological And Anthropological Antagonists, Liudmyla Fylypovych, Oksana Horkusha Jan 2024

"Ruskiy Mir" And "Ukrainskyi Svit": Ontological And Anthropological Antagonists, Liudmyla Fylypovych, Oksana Horkusha

Occasional Papers on Religion in Eastern Europe

The article focuses on a crucial issue of global interest--attempts of the Russian Federation to reformat the world according to the worldview model of the "Ruskiy mir." The paradigm of the "Ruskiy mir" assumes a system of values (ontological, anthropological, theological, and historiographical ideas and behavioral models) programmed by the entire russian history, as defined by russian culture, traditions, and the russian worldview. According to the "Russian worldview," the world should have a different structure, and the global international system should have a different format: Moscow (the Russian Empire and the Russian Federation) should be at the center of the …


Fostering Multiliteracies And Engagement With Multimodal Texts In The Secondary English Language Arts Classroom, Amanda J. Hargis Jan 2024

Fostering Multiliteracies And Engagement With Multimodal Texts In The Secondary English Language Arts Classroom, Amanda J. Hargis

Graduate Research Papers

This study underscores the potential of multimodal texts to enhance student engagement and understanding in high school English Language Arts classrooms. While student preferences for different text formats varied, challenges remain in how to connect classic literature to contemporary students. However, the integration of multimodal resources can offer valuable opportunities for enriching the learning experience. Future research and continued adoption of culturally sustaining pedagogies in instructional practices will be key to maximizing the benefits of multimodal texts in diverse educational settings.


Language Acquisition, Mental Health, And Acculturation Among Migrants In Canada, Ali Jasemi Jan 2024

Language Acquisition, Mental Health, And Acculturation Among Migrants In Canada, Ali Jasemi

Theses and Dissertations (Comprehensive)

This dissertation examines the integration of first-generation migrants in Canada, focusing on the constructs of acculturation, language proficiency, and mental health. With nearly a quarter of Canada's population comprising migrants (Statistics Canada, 2022), understanding their adjustment is critical. Acculturation, language proficiency, and mental health can all have an impact on the success of migrants in their new country (Balidemaj et al. 2019; Brance et al. 2023; Iversen et al. 2014; Rousseau et al. 2019; Rashtchi et al. 2012; Salami et al. 2019). There are a limited number of studies examining these variables in relation to certain migrant groups, such as …


The Guardian The Month Of January 2024, Wright State Student Body Jan 2024

The Guardian The Month Of January 2024, Wright State Student Body

The Guardian Student Newspaper

News articles from The Guardian for the Month of January 2024. The Guardian is the official student-run newspaper for Wright State University. It has been published regularly since March of 1965.


Network Download Index: An Alternative Solution To Lagging Citation Indicators, Liping Yu, Meihua Huang Jan 2024

Network Download Index: An Alternative Solution To Lagging Citation Indicators, Liping Yu, Meihua Huang

Journal of Scientific Information Research

[Purpose/significance]As early as 1996, Garfield proposed the idea of using web downloads instead of citations for journal evaluation to improve timeliness, but the progress of its application needs to be improved. [Method/process]In this paper, we theoretically analyzed the reasons for this phenomenon, and analyzed the prerequisites for the download index to be used for journal evaluation starting from the connotation of download volume, and then comprehensively analyzed the relationship between download volume and citation based on panel data model, BP neural network and regression analysis, and proposed three evaluation indexes, immediate annual download factor, next year download factor and cumulative …


Pediatric Dentists’ Considerations Concerning Obesity-Related Education For Parents Of Young Children: Who Should Educate About What, How And When?, Arianne Swanson Dds, Ms, James R. Boynton Dds, Ms, Larry B. Salzmann Dds, Yu-Ju Yang Dds, Marita R. Inglehart Dipl. Psych., Dr. Phil., Dr. Phil. Habil Jan 2024

Pediatric Dentists’ Considerations Concerning Obesity-Related Education For Parents Of Young Children: Who Should Educate About What, How And When?, Arianne Swanson Dds, Ms, James R. Boynton Dds, Ms, Larry B. Salzmann Dds, Yu-Ju Yang Dds, Marita R. Inglehart Dipl. Psych., Dr. Phil., Dr. Phil. Habil

The Journal of the Michigan Dental Association

This study aimed to explore pediatric dentists' perspectives on obesity-related interventions for parents of young children. A web-based survey was administered to 210 American Academy of Pediatric Dentistry members. Findings revealed that respondents considered it important for various healthcare professionals, especially pediatricians and nurse practitioners, to engage in obesity-related parent education. Strong consensus existed on educating parents about the link between early childhood caries and diet, soft drink and fruit juice consumption, and healthy snacking. The study also found positive attitudes correlated with increased engagement in objective weight determination, data collection, and diet/nutrition counseling.


Leveraging Instagram To Enhance Self-Esteem: A Self-Affirmative Intervention Study And Multilevel Mediation Analysis, Shuna Shiann Khoo, Hwajin Yang, Wei Xing Toh Jan 2024

Leveraging Instagram To Enhance Self-Esteem: A Self-Affirmative Intervention Study And Multilevel Mediation Analysis, Shuna Shiann Khoo, Hwajin Yang, Wei Xing Toh

Research Collection School of Social Sciences

Although studies have consistently indicated that heavier use of social networking sites (SNS) perpetuates poorer self-esteem outcomes, no study has examined potential intervention methods that can yield positive effects from SNS use. We hypothesized that viewing one's Instagram profile would have self-affirmative effects on self-perception because the profile typically showcases curated instrumental positive aspects of self. Furthermore, these self-affirmative effects would indirectly improve state self-esteem via enhanced clarity of self-concept. To test our hypothesis, we designed an experimental intervention study where one group viewed their Instagram profile regularly, while another group viewed a neutral abstract art profile. Using multilevel latent …


Young Children And The Creation Of A Digital Identity On Social Networking Sites: Scoping Review, Valeska Berg, Diana Arabiat, Evalotte Morelius, Lisa Kervin, Maggie Zgambo, Suzanne Robinson, Mark Jenkins, Lisa Whitehead Jan 2024

Young Children And The Creation Of A Digital Identity On Social Networking Sites: Scoping Review, Valeska Berg, Diana Arabiat, Evalotte Morelius, Lisa Kervin, Maggie Zgambo, Suzanne Robinson, Mark Jenkins, Lisa Whitehead

Research outputs 2022 to 2026

Background:

There is limited understanding of the concept of the digital identity of young children created through engagement on social networking sites.

Objective:

The objective of this scoping review was to identify key characteristics of the concept of digital identity for children from conception to the age of 8 years on social networking sites.

Methods:

This scoping review was conducted using the PRISMA-ScR (Preferred Reporting Items for Systematic Reviews and Meta-Analyses extension for Scoping Reviews) guidelines. The key databases searched were EBSCO, Web of Science, ProQuest ERIC, and Scopus. Gray literature sources (National Grey Literature Collection, ProQuest Dissertations and Theses, …


Taking Flight Or Taking A Pass? Exploring Factors Influencing Consumer Willingness To Pay For Evtol Travel, David C. Ison Jan 2024

Taking Flight Or Taking A Pass? Exploring Factors Influencing Consumer Willingness To Pay For Evtol Travel, David C. Ison

International Journal of Aviation, Aeronautics, and Aerospace

The Advanced Air Mobility (AAM) industry is experiencing significant growth due to technological advancements and increasing demand for efficient travel experiences. The market is expected to reach $45 billion by 2030, with major players like Joby, Archer, Beta, and Wisk dominating. This study aimed to assess public willingness to pay for AAM services using eVTOLs, using Amazon's Mechanical Turk platform. The survey yielded a response rate of 85.8%, with 1,622 completed surveys. The study found that younger urban consumers were more willing to pay higher prices for AAM electric vertical takeoff and landing (eVTOL) aircraft trips than older participants, possibly …


Human-Ai Teams In Aviation: Considerations From Human Factors And Team Science, Jenna Korentsides, Joseph R. Keebler, Crystal M. Fausett, Sabina M. Patel, Elizabeth H. Lazzara Jan 2024

Human-Ai Teams In Aviation: Considerations From Human Factors And Team Science, Jenna Korentsides, Joseph R. Keebler, Crystal M. Fausett, Sabina M. Patel, Elizabeth H. Lazzara

Journal of Aviation/Aerospace Education & Research

Artificial Intelligence (AI) has transformed the way human-computer interaction (HCI) teams can collaborate and coordinate in various domains, including aviation and crew resource management (CRM). AI's transformative capabilities enhance teamwork, efficiency, and safety, particularly in risk management. AI's ability to process vast amounts of data and provide real-time insights enables informed decision-making and automation of repetitive tasks in aviation. By combining the strengths of AI and humans, outlined in our modified version of the ‘HABA-MABA’ framework, a dynamic teamwork relationship emerges, provided roles are successfully allocated. AI systems are able to act as intelligent assistants, offering timely recommendations, fostering effective …


Designing Equitable Media Literacy Interventions For Critical Youth Agency, Bobbie Foster, Paul Mihailidis, Patrick R. Johnson, Shannon Burth, Melissa Tully, Srividya Ramasubramanian, Emily Riewestahl Jan 2024

Designing Equitable Media Literacy Interventions For Critical Youth Agency, Bobbie Foster, Paul Mihailidis, Patrick R. Johnson, Shannon Burth, Melissa Tully, Srividya Ramasubramanian, Emily Riewestahl

College of Communication Faculty Research and Publications

In recent years, young people engaged in political discourse and civic action online. U.S.-based social movements centered on equity issues, such as Black Lives Matter, Dreamers, and March for Our Lives, engaged young people in shaping and publicizing the goals of these movements through digital platforms. Increasingly in communities at the margins, young Americans need digital and media literacy skills to supplement contentious education restrictions within the United States, as with many state bills curtailing the teaching of LGBTQIA+ histories and critical race theory. With these considerations in mind, our team conducted a national study of impactful media literacy in …


Introduction (To Emotional Expressionism), E. Deidre Pribram Ph.D. Jan 2024

Introduction (To Emotional Expressionism), E. Deidre Pribram Ph.D.

Communications: Faculty Publications

The primary purpose of Emotional Expressionism: Television Serialization, The Melodramatic Mode, and Socioemotionality is to explore the forms, functions, and nuances of emotions in popular, mediated narratives. Clearly, emotions constitute a key means by which audiences experience and make sense of narrative media, in that mediated stories make compelling arguments or take up resonant positions through their emotional methods and meanings. The value of developing an emotional template for screen media lies in generating new analytical and interpretative approaches to narrative aesthetics, especially in terms of their pains and pleasures. As this study seeks to demonstrate, emotional analysis opens up …


Beyond Binary: Revealing Variations In Islamophobic Content With Hierarchical Multi-Class Classification, Esraa Aldreabi, Khawlah M. Harahsheh, Mukul Dev Chhangani, Chung-Hao Chen, Jeremy Blackburn Jan 2024

Beyond Binary: Revealing Variations In Islamophobic Content With Hierarchical Multi-Class Classification, Esraa Aldreabi, Khawlah M. Harahsheh, Mukul Dev Chhangani, Chung-Hao Chen, Jeremy Blackburn

Electrical & Computer Engineering Faculty Publications

In the digital age, the rise of Islamophobia-marked by an irrational fear or discrimination against Islam and Muslims-has emerged as a pressing issue, especially on social media platforms. In this paper we employs a multi-class classification system, moving beyond traditional binary models. We categorize Islamophobic content into three main classes and various subclasses, covering a range from subtle biases to explicit incitement. Comparative analysis of data from Reddit and Twitter illuminates the distinct prevalence and types of Islamophobic content specific to each platform. This paper deepens our understanding of digital Islamophobia and provides insights for crafting targeted online counter strategies. …


Toward Inclusivity: Rethinking Islamophobic Content Classification In The Digital Age, Esraa Aldreabi, Mukul Dev Chhangani, Khawlah M. Harahsheh, Justin M. Lee, Chung-Hao Chen Jan 2024

Toward Inclusivity: Rethinking Islamophobic Content Classification In The Digital Age, Esraa Aldreabi, Mukul Dev Chhangani, Khawlah M. Harahsheh, Justin M. Lee, Chung-Hao Chen

Electrical & Computer Engineering Faculty Publications

In this paper, we implement a comprehensive three-class system to categorize social media discussions about Islam and Muslims, enhancing the typical binary approach. These classes are: I) General Discourse About Islam and Muslims, II) Criticism of Islamic Teachings and Figures, and III) Comments Against Muslims. These categories are designed to balance the nuances of free speech while protecting diverse groups like Muslims, ex-Muslims, LGBTQ+ communities, and atheists. By utilizing machine learning and employing transformer-based models, we analyze the distribution and characteristics of these classes in social media content. Our findings reveal distinct patterns of user engagement with topics related to …


Payday Power-Up: Let's Make A Raise Distribution, Ayse Ozturk Jan 2024

Payday Power-Up: Let's Make A Raise Distribution, Ayse Ozturk

Teaching & Learning Faculty Publications

This study illustrates a problem-solving activity reflective of a real-life situation wherein high school students articulate their reasoning while contemplating the effectiveness and fairness of distributing raises. Study data were gathered via teaching experiment methodology in problem-solving sessions at a mathematics camp for secondary students. Examination of the data indicated that students sought entry points for problem-solving by making assumptions and pinpointing crucial variables. Framing mathematics within the concept of fairness encouraged students to review their work, engage in active listening, and find purpose in mathematical reasoning.


Call For Me When You Get There: I'Ll Be Among The Crows, Jessica O. Tifase Jan 2024

Call For Me When You Get There: I'Ll Be Among The Crows, Jessica O. Tifase

Theses and Dissertations

I've always been intrigued by the ways in which the notion of flight has been used to describe the movement of Black people, both literally and figuratively. In many instances, flight performs as a double entendre, embodying multiple meanings: to escape or to transcend. The fluidity of its definition prompts a reflection I’ve been wrestling with as I move through the world: Are Black people in a perpetual state of flight?

In my thesis exhibition, Call for Me When You Get There, I use the precarious state of flight as a means to explore the complicated choreography necessary for navigating …


You Shall Know A Forum By The Words They Keep: Analyzing Language Use In Accessibility Forums For Blind Users, Nithiya Venkatraman, Anand Aiyer, Yash Prakash, Vikas Ashok Jan 2024

You Shall Know A Forum By The Words They Keep: Analyzing Language Use In Accessibility Forums For Blind Users, Nithiya Venkatraman, Anand Aiyer, Yash Prakash, Vikas Ashok

Computer Science Faculty Publications

Discussion forums are one of the favored platforms for knowledge sharing. Given their popularity, copious research exists on understanding linguistic and behavioral characteristics of forum conversations. However, prior investigations have mainly focused on general forums designed primarily for sighted users, and as such the applicability of their findings to the dedicated accessibility discussion forums frequented by blind individuals remains unanswered. To bridge this knowledge gap, and facilitate the development of better-informed assistive technologies for blind people, we investigated language use and identified the key semantic and cognitive characteristics of online accessibility forums. To aid our investigation, we collected a dataset …


The Patient Experience Of Language Discordance And Interpreter Services In The Emergency Department, Keri L. Baker Jan 2024

The Patient Experience Of Language Discordance And Interpreter Services In The Emergency Department, Keri L. Baker

Theses and Dissertations

Background: Clear communication is critical to the interaction of a patient and medical provider. For non-English speaking patients, language discordance, described as the lack of proficiency in a shared language, with the medical team results in a poor patient experience and poor patient outcomes. The predominant solution to language discordance is the use of interpreter services, however these services are underused in the emergency department (ED). Studies examining underuse of interpreter services have primarily focused on the clinician and little is known about the patient’s influence on the use of interpreter services.

Methods: Semi-structured interviews were conducted with 12 Spanish-speaking …