Other Computer Sciences Commons^™

A Web-Based Multi-Modal Ai Framework For Intelligent Content Moderation With Constructive Feedback, Marwah Zaid Mohammed Al-Helali, Naveen Palanichamy, Su-Cheng Haw, Subhashini Gopal

Journal of Informatics and Web Engineering

Traditional content moderation systems primarily rely on strict measures that focus on removing offending or inappropriate content without offering users any form of educational feedback or guidance. This lack of constructive interaction often leads to a poor user experience, leaving users frustrated and uninformed regarding the reasons behind content removal. Moreover, such a system fails to encourage long-term positive behavioural changes within online communities, as users do not gain insights on how to improve their conduct. This paper proposes a new constructive Artificial Intelligence (AI) intervention system that integrates a number of AI models in order to conceptualize content moderation …

An Intelligent Tourism Recommender System Using Retrieval-Guided Large Language Models, Wei-Jun Lim, Nabhan D. Salih, Hairulnizam Mahdin, Ammar Alazab

Journal of Informatics and Web Engineering

Travel planning has become more complex nowadays due to the information overload from numerous online platforms causing travelers to be overwhelmed when selecting destinations, accommodations, and activities that match their preferences and constraints. Traditional tourism recommender systems usually provide static and generic suggestions that fail to match users’ needs and cannot understand natural user language. This research develops and evaluates a Generative AI Chatbot for Tourism Recommendations that use Large Language Models (LLMs) to generate personalized travel itineraries through natural language interaction to solve these limitations. The system can process user natural language inputs including travel origin and destination, trip …

Design Of A Cnn–Nlp Based Visual Chatbot For E-Commerce Systems, Sidra Kubra, Salma Jahan Nisha, Nbhan D. Salih, Amalina Ibrahim, Wan Noorshahida Mohd Isa

Journal of Informatics and Web Engineering

E-commerce platforms have limitations to assist interactive and highly personalized experiences using conventional text or voice-based chatbots, particularly in context-aware areas where product discovery and visual identification are necessary. Hence, we propose to integrate an image as a visual-based chatbot. We present a conceptual framework that combines Convolutional Neural Networks (CNN) for image recognition with Natural Language Processing (NLP) for dynamic, context-aware search in a chatbot. The CNN model enables the recognition of products from user-uploaded images, while the NLP component processes and generates appropriate responses to enhance the shopping experience by providing suggestions. This hybrid system will be developed …

Ai-Powered Threat Hunting For Email Phishing Attack Detection Using Natural Language Processing (Nlp), Mohd Azriy Akmalhazim Mohd Nazariee, S Prabha Kumaresan, Alaa Haddad, Mohamed Uvaze Ahamed Ayoobkhan

Journal of Informatics and Web Engineering

Phishing attacks remain as a significant cybersecurity threat, aiming to steal sensitive information by exploiting human vulnerability. Traditional phishing email detection often struggles to keep up with the latest attack strategies developed by the attackers which results in high false positive rates and the limited contextual understanding on the email contents. Therefore, to address these challenges, this research proposes a solution via an AI-powered threat-hunting model integrating Natural Language Processing (NLP) techniques for phishing email detection in English through the development of PhishGuard AI application. The application is developed as a web-based software solution designed to be accessible to both …

Multi-Agent Ai Systems For Detecting Emerging Therapeutic Targets And Intervention Patterns In Neuroplasticity Research, Raza Hasan, Salman Mahmood

Journal of Informatics and Web Engineering

The exponential growth of neuroplasticity research presents profound challenges to the manual synthesis of literature, hindering the identification of emerging therapeutic targets and intervention patterns. While multi-agent Artificial Intelligence (AI) systems have been proposed conceptually to address this, concrete implementations demonstrating end-to-end utility are scarce. This paper details the successful implementation and application of a novel four-agent AI system designed to automate the discovery, extraction, analysis, and validation of patterns in neuroplasticity literature. Our platform consists of four parts: a Literature Discovery Agent (LDA) for corpus gathering, a Concept Extraction Agent (CEA) with a multi-level NLP strategy fallback mechanism for …

Hybrid Sentiment Analysis Model For Customer Feedback Interpretation Using Lexicon, Machine Learning And Deep Learning Techniques, Jou Jia Yi, Lew Sook Ling, Tan Li Tao

Journal of Informatics and Web Engineering

Customer feedback is pivotal in enhancing service quality and user satisfaction across digital platforms. However, traditional sentiment analysis methods often struggle with informal languages, contextual nuances, and aspect-specific opinions. In this paper, a hybrid sentiment analysis framework is proposed, utilizing lexicon-based (VADER), machine learning (Support Vector Machine and Random Forest), and deep learning (BERT) techniques to achieve improved sentiment classification accuracy and interpretability compared to previous studies. The framework incorporates advanced preprocessing techniques, such as emoji normalization, handling of negation, and detection of intensifiers, to better capture emotional information in user-generated content. The objectives of this study are to develop …

An Empirical Evaluation Of Machine Learning Methods And Text Classifiers For Sentiment Analysis Of Online Consumer Reviews, Pei Qin Lo, Sew Lai Ng, Li-Xian Jiao

Journal of Informatics and Web Engineering

This study aims to identify the best predictive model for analysing online product reviews (OPRs) in the electronics industry, with a secondary focus on leveraging unstructured customer feedback to support product improvement. Using a dataset of 9,675 Oppo mobile phone reviews, this study employs three classification models—Random Forest, Support Vector Machine (SVM) and Logistic Regression–paired with Term Frequency-Inverse Document Frequency (TF-IDF) or bidirectional encoder representation transformer (BERT) as the embedding models to analyse customer sentiment and derive actionable insights. The methodology features a comprehensive analysis pipeline that includes text preprocessing with the Natural Language Toolkit (NLTK), feature extraction using) vectorization …

A Conceptual Framework On Development Of Sign Language Chatbot For E-Commerce, Salma Jahan Nisha, Nabhan Salih, Wan-Noorshahida Mohd-Isa

Journal of Informatics and Web Engineering

This study proposes and validates a conceptual framework using a sign language (SL) chatbot in the e-commerce domain to improve accessibility. Currently, the use of SL is a less-explored area in online platforms. It is difficult for any communication-challenged person to interact online for buying products and services, using a chatbot, particularly for people using SL. The objective of this study is to introduce a novel hybrid architecture using SL Recognition with a conversational-based chatbot agent via a custom Application Programming Interface (API) in e-commerce platforms. Our work proposes a combined hybrid chatbot framework model using Convolutional Neural Network (CNN) …

Sentiment-Based Music Recommendation System Using Natural Language Processing For Emotion-Aware Song Suggestions, Yu Bui Xuan, S. Prabha Kumaresan, Naveen Palanichamy, Mohamed Uvaze Ahamed Ayoobkhan

Journal of Informatics and Web Engineering

Music plays a vital role in influencing emotions, mood, and mental health. However, classical music recommendation systems mostly rely on listening to history, genre preference, or popularity, ignoring the listener’s mood. Motivation to go further in this area gave birth to this study, where a new sentiment-based music recommendation system is being designed by incorporating Natural Language Processing (NLP) and Machine Learning (ML) techniques to provide emotion-aware song recommendations. The system collects various audio features such as valence, energy, tempo, and danceability from music distribution platforms such as Spotify, which are well-known indicators for classifying the emotional tone of a …

Sentiment Analysis Of The 2024 General Election Through Twitter Using Long-Short-Term Memory Algorithm, Angga Wahyu W, Haidar Hilmy Andana, Junta Zeniarja, Aris Febriyanto

Journal of Informatics and Web Engineering

This study analyses sentiment related to the 2024 Indonesian Presidential Election using the Long Short-Term Memory (LSTM) algorithm. A total of 2,400 tweets in the Indonesian language were gathered, with approximately 400 tweets sampled per week. In the data preparation, lexicon-based sentiment tagging, oversampling for class balance, and the creation and training of an LSTM model are all included in the study approach. The built model consists of embedding layers, Conv1D, and two LSTM layers. The LSTM model was selected due to its ability to capture long-range contextual dependencies in sequential text data like tweets, facilitated by its gate mechanisms …

Simplifying 3d Printing Using Natural Language Processing, Jared E. Rosenberger

Undergraduate Theses

3D printing is a crucial technology with many applications in different fields. To be able to use this technology to its full extent, expertise in computer aided design (CAD) technology and 3D modeling is required. Many people interested in 3D printing do not have this expertise and thus cannot build custom models, and are consequently forced to buy them instead. Natural language processing (NLP) is one tool that can vastly simplify 3D modeling for those lacking CAD experience. Using NLP, someone can simply dictate what they want to be able to print, and a computer can then build a 3D …

Multitask Learning For Named Entity Recognition And Relationship Extraction, Adrienne D. Hembrick

Theses and Dissertations

Information Extraction (IE) is a fundamental task in Natural Language Processing (NLP), involving the identification of structured information from unstructured text. Two core components of IE—Named Entity Recognition (NER) and Relation Extraction (RE)—are widely used to extract key concepts and the relationships between them across various domains. However, the sequential dependency of RE on the output of NER makes it vulnerable to error propagation: inaccuracies in entity recognition can negatively affect downstream relation extraction.

To mitigate this issue, Multitask Learning (MTL) has been proposed as an approach that jointly models NER and RE, aiming to improve overall performance and reduce …

Sentiment Analysis Using Support Vector Machine And Random Forest, Talha Ahmed Khan, Rehan Sadiq, Zeeshan Shahid, Muhammad Mansoor Alam, Mazliham Bin Mohd Su'ud

Journal of Informatics and Web Engineering

Sentiment analysis, is commonly known as opinion mining, is a vital field in natural language processing (NLP) that claims to find out the sentiment or emotion expressed in a given text. This research paper demonstrates an exhaustive survey of sentiment analysis, focusing on the application of machine learning techniques. Comprehensive parametric literature review has been completed to determine the sentiment analysis using SVM and Random Forest. Additionally, the paper covers preprocessing techniques, feature extraction, model training, evaluation, and challenges encountered in sentiment analysis. The findings of this research contribute to a deeper understanding of sentiment analysis and provide insights into …

A Campus-Based Chatbot System Using Natural Language Processing And Neural Network, Tuan-Jun Goh, Lee-Ying Chong, Siew-Chin Chong, Pey-Yun Goh

Journal of Informatics and Web Engineering

A chatbot is designed to simulate human conversation and provide instant responses to users. Chatbots have gained popularity in providing automated customer support and information retrieval among organisations. Besides, it also acts as a virtual assistant to communicate with users by delivering updated answers based on users' input. Most chatbots still use the traditional rule-based chatbot, which can only respond to pre-defined sentences, making the users unlikely to use the chatbot. This paper aims to design and build a campus chatbot for the Faculty of Information Science & Technology (FIST) of Multimedia University that facilitates the study life of FIST …

Using Ai For Qualitative Labeling: Consistency And Comparisons, James Mcintyre

Honors Program Theses

This paper details a research study evaluating AI's ability to perform qualitative deductive coding. Multiple AI models were utilized and compared against three human coders and one expert coder. A series of 107 statements were sourced from a group discussion for a qualitative impact assessment of an organization. The AI models were provided these statements and directed to code them using the Community Capitals Framework. Two generations of AI models were evaluated. Overall, the AI achieved a fair level of agreement with the human annotators, but the alignment was far from perfect. Newer AI models did not increase agreement with …

Chatgpt As Metamorphosis Designer For The Future Of Artificial Intelligence (Ai): A Conceptual Investigation, Amarjit Kumar Singh (Library Assistant), Dr. Pankaj Mathur (Deputy Librarian)

Library Philosophy and Practice (e-journal)

Abstract

Purpose: The purpose of this research paper is to explore ChatGPT’s potential as an innovative designer tool for the future development of artificial intelligence. Specifically, this conceptual investigation aims to analyze ChatGPT’s capabilities as a tool for designing and developing near about human intelligent systems for futuristic used and developed in the field of Artificial Intelligence (AI). Also with the helps of this paper, researchers are analyzed the strengths and weaknesses of ChatGPT as a tool, and identify possible areas for improvement in its development and implementation. This investigation focused on the various features and functions of ChatGPT that …

Towards A Computational Model Of Narrative On Social Media, Anne Bailey

Dartmouth College Undergraduate Theses

This thesis describes a variety of approaches to developing a computational model of narrative on social media. Our goal is to use such a narrative model to identify efforts to manipulate public opinion on social media platforms like Twitter. We present a model in which narratives in a collection of tweets are represented as a graph. Elements from each tweet that are relevant to potential narratives are made into nodes in the graph; for this thesis, we populate graph nodes with tweets’ authors, hashtags, named entities (people, locations, organizations, etc.,), and moral foundations (central moral values framing the discussion). Two …

Legislative Language For Success, Sanjana Gundala

Master's Theses

Legislative committee meetings are an integral part of the lawmaking process for local and state bills. The testimony presented during these meetings is a large factor in the outcome of the proposed bill. This research uses Natural Language Processing and Machine Learning techniques to analyze testimonies from California Legislative committee meetings from 2015-2016 in order to identify what aspects of a testimony makes it successful. A testimony is considered successful if the alignment of the testimony matches the bill outcome (alignment is "For" and the bill passes or alignment is "Against" and the bill fails). The process of finding what …

Cyberbullying Classification Based On Social Network Analysis, Anqi Wang

Master's Projects

With the popularity of social media platforms such as Facebook, Twitter, and Instagram, people widely share their opinions and comments over the Internet. Exten- sive use of social media has also caused a lot of problems. A representative problem is Cyberbullying, which is a serious social problem, mostly among teenagers. Cyber- bullying occurs when a social media user posts aggressive words or phrases to harass other users, and that leads to negatively affects on their mental and social well-being. Additionally, it may ruin the reputation of that media. We are considering the problem of detecting posts that are aggressive. Moreover, …

Analyses And Creation Of Author Stylized Text, Keith Carlson

Dartmouth College Ph.D Dissertations

Written text is one of the major ways that humans communicate their thoughts. A single thought can be expressed through many different combinations of words, and the writer must choose which they will use. We call the idea which is communicated the content of the message, and the particular words chosen to express the content, the style. The same content expressed in a different style may tell something useful about the author of the text (e.g., the author's identity), may be easier to understand for different audiences, or may evoke different emotions in the reader.

In this work we explore …

Cs04all: Natural Language Processing Project, Hunter R. Johnson

Open Educational Resources

In this archive there are two activities/assignments suitable for use in a CS0 or Intro course which uses Python.

In the first activity, students are asked to "fill in the code" in a series of short programs that compute a similarity metric (cosine similarity) for text documents. This involves string tokenization, and frequency counting using Python string methods and datatypes.

https://cocalc.com/share/bde99afd-76c8-493d-9608-db9019bcd346/171/Proj1?viewer=share/

In the second activity (taken directly from Think Python 2e) students use a pronunciation dictionary to solve a riddle involving homophones.

https://cocalc.com/share/bde99afd-76c8-493d-9608-db9019bcd346/171/Dicts2?viewer=share/

This OER material was produced as a result of the CS04ALL CUNY OER project

Indirect Relatedness, Evaluation, And Visualization For Literature Based Discovery, Sam Henry

Theses and Dissertations

The exponential growth of scientific literature is creating an increased need for systems to process and assimilate knowledge contained within text. Literature Based Discovery (LBD) is a well established field that seeks to synthesize new knowledge from existing literature, but it has remained primarily in the theoretical realm rather than in real-world application. This lack of real-world adoption is due in part to the difficulty of LBD, but also due to several solvable problems present in LBD today. Of these problems, the ones in most critical need of improvement are: (1) the over-generation of knowledge by LBD systems, (2) a …

Parsing Metamap Files In Hadoop, Amy Olex, Alberto Cano, Bridget T. Mcinnes

Computer Science Publications

The UMLS::Association CUICollector module identifies UMLS Concept Unique Identifier bigrams and their frequencies in a biomedical text corpus. CUICollector was re-implemented in Hadoop MapReduce to improve algorithm speed, flexibility, and scalability. Evaluation of the Hadoop implementation compared to the serial module produced equivalent results and achieved a 28x speedup on a single-node Hadoop system.

Umls::Association - Measuring The Association Between Biomedical Terms, Keith B. Herbert

UROP Posters

UMLS::Association - A Semantic Association Framework for Biomedical Texts

Keith Herbert

Natural Language Processing Lab, Department of Computer Science

Introduction

We present UMLS::Association, a software package to explore the semantic association of biomedical terms with applications for literature-based discovery. Literature-based discovery is an endeavour to ”connect the dots” for scientists between the topics of their research and those of unexpected relevance. However, many approaches rely on the exact wording for the ideas in the research papers being analyzed. The Unified Medical Language System (UMLS) provides a way to map natural language phrases in these papers to sequences of abstract yet …

Csc Senior Project: Nlpstats, Michael Mease

Computer Science and Software Engineering

Natural Language Processing has recently increased in popularity. The field of authorship analysis, specifically, uses various characteristics of text quantified by markers. NLPStats serves as a tool designed to streamline marker extraction based on user needs. A flexible query system allows for custom marker requests, adjustment of result formatting, and preprocessing options. Furthermore, an efficiently designed structure ensures that users retrieve information quickly. As a whole, NLPStats enables anyone, regardless of NLP experience, to extract important information about the text of a document.