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Walden Dissertations and Doctoral Studies

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Network Function Virtualization Technology Adoption Strategies, Abdlrazaq Ayodeji Adeyi Shittu Jan 2021

Network Function Virtualization Technology Adoption Strategies, Abdlrazaq Ayodeji Adeyi Shittu

Walden Dissertations and Doctoral Studies

Network function virtualization (NFV) is a novel system adopted by service providers and organizations, which has become a critical organizational success factor. Chief information officers (CIOs) aim to adopt NFV to consolidate and optimize network processes unavailable in conventional methods. Grounded in the diffusion of innovation theory (DOI), the purpose of this multiple case research study was to explore strategies chief information officers utilized to adopt NFV technology. Participants include two CIOs, one chief security information officer (CSIO), one chief technical officer (CTO), and two senior information technology (IT) executives. Data were collected through semi-structured telephone interviews and eight organizational …

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An Acceptable Cloud Computing Model For Public Sectors, Eswar Kumar Devarakonda Jan 2021

An Acceptable Cloud Computing Model For Public Sectors, Eswar Kumar Devarakonda

Walden Dissertations and Doctoral Studies

Cloud computing enables information technology (IT) leaders to shift from passive business support to active value creators. However, social economic-communication barriers inhibit individual users from strategic use of the cloud. Grounded in the theory of technology acceptance, the purpose of this multiple case study was to explore strategies IT leaders in public sector organizations implement to utilize cloud computing. The participants included nine IT leaders from public sector organizations in Texas, USA. Data were collected using semi-structured interviews, field notes, and publicly available artifacts documents. Data were analyzed using thematic analysis: five themes emerged (a) user-centric and data-driven cloud model; …

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Strategies To Protect Against Security Violations During The Adoption Of The Internet Of Things By Manufacturers, Sixtus Anayochukwu Ekwo Jan 2021

Strategies To Protect Against Security Violations During The Adoption Of The Internet Of Things By Manufacturers, Sixtus Anayochukwu Ekwo

Walden Dissertations and Doctoral Studies

Security violations have been one of the key factors affecting manufacturers in adopting the Internet of Things (IoT). The corporate-level information technology (IT) leaders in the manufacturing industry encounter issues when adopting IoT due to security concerns because they lack strategies to protect against security violations. Grounded in Roger’s diffusion of innovations theory, the purpose of this qualitative multiple case study was to explore strategies corporate-level IT leaders use in protecting against security violations while adopting IoT for manufacturers. The participants were senior IT leaders in the eastern region of the United States. The data collection process included interviews with …

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User Awareness And Knowledge Of Cybersecurity And The Impact Of Training In The Commonwealth Of Dominica, Jermaine Jewel Jean-Pierre Jan 2021

User Awareness And Knowledge Of Cybersecurity And The Impact Of Training In The Commonwealth Of Dominica, Jermaine Jewel Jean-Pierre

Walden Dissertations and Doctoral Studies

The frequency of cyberattacks against governments has increased at an alarming rate and the lack of user awareness and knowledge of cybersecurity has been considered a contributing factor to the increase in cyberattacks and cyberthreats. The purpose of this quantitative experimental study was to explore the role and effectiveness of employee training focused on user awareness of cyberattacks and cybersecurity, with the intent to close the gap in understanding about the level of awareness of cybersecurity within the public sector of the Commonwealth of Dominica. The theoretical framework was Bandura’s social cognitive theory, following the idea that learning occurs in …

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Strategies To Sustain Small Construction Businesses Beyond The First 5 Years Of Operation, Catherine Nyasha Mukopfa Jan 2021

Strategies To Sustain Small Construction Businesses Beyond The First 5 Years Of Operation, Catherine Nyasha Mukopfa

Walden Dissertations and Doctoral Studies

Small business owners employ over half the U.S. labor force, yet only 50% of small businesses survive beyond 5 years. When small business owners understand the factors that lead to their business failure, they can develop strategies to remain sustainable and profitable within the first 5 years, thus reducing the potential of business failure. Grounded in the resource-based theory, the purpose of this qualitative multiple case study was to explore strategies five small construction owners in central Georgia used to remain in business beyond 5 years. Data were collected from semi structured interviews, a review of organization income statements and …

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Strategies Security Managers Used To Prevent Security Breaches In Scada Systems' Networks, Oladipo Ogunmesa Jan 2021

Strategies Security Managers Used To Prevent Security Breaches In Scada Systems' Networks, Oladipo Ogunmesa

Walden Dissertations and Doctoral Studies

Supervisory Control and Data Acquisition (SCADA) systems monitor and control physical processes in critical infrastructure. The impact of successful attacks on the SCADA systems includes the system's downtime and delay in production, which may have a debilitating effect on the national economy and create critical human safety hazards. Grounded in the general systems theory, the purpose of this qualitative multiple case study was to explore strategies SCADA security managers in the Southwest region of the United States use to secure SCADA systems' networks. The participants comprised six SCADA security managers from three oil and gas organizations in the midstream sector …

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Relationships Among Dimensions Of Information System Success And Benefits Of Cloud, William Harold Stanley Jan 2021

Relationships Among Dimensions Of Information System Success And Benefits Of Cloud, William Harold Stanley

Walden Dissertations and Doctoral Studies

Despite the many benefits offered by cloud computing’s design architecture, there are many fundamental performance challenges for IT managers to manage cloud infrastructures to meet business expectations effectively. Grounded in the information systems success model, the purpose of this quantitative correlational study was to evaluate the relationships among the perception of information quality, perception of system quality, perception of service quality, perception of system use, perception of user satisfaction, and net benefits of cloud computing services. The participants (n = 137) were IT cloud services managers in the United States, who completed the DeLone and McLean ISS authors’ validated survey …

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Addressing High False Positive Rates Of Ddos Attack Detection Methods, Alireza Zeinalpour Jan 2021

Addressing High False Positive Rates Of Ddos Attack Detection Methods, Alireza Zeinalpour

Walden Dissertations and Doctoral Studies

Distributed denial of service (DDoS) attack detection methods based on the clustering method are ineffective in detecting attacks correctly. Service interruptions caused by DDoS attacks impose concerns for IT leaders and their organizations, leading to financial damages. Grounded in the cross industry standard process for data mining framework, the purpose of this ex post facto study was to examine whether adding the filter and wrapper methods prior to the clustering method is effective in terms of lowering false positive rates of DDoS attack detection methods. The population of this study was 225,745 network traffic data records of the CICIDS2017 network …

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Understanding Artificial Intelligence Adoption, Implementation, And Use In Small And Medium Enterprises In India, Dipak Sadashiv Jadhav Jan 2021

Understanding Artificial Intelligence Adoption, Implementation, And Use In Small And Medium Enterprises In India, Dipak Sadashiv Jadhav

Walden Dissertations and Doctoral Studies

This quantitative cross-sectional correlational study involves understanding the impact of various factors on Artificial Intelligence (AI) adoption, implementation, and use in the small and medium enterprises (SME) sector in India. Increased AI use across industry sectors including SMEs makes it essential to analyze decisions involving AI adoption. The main research question and secondary research questions were used to help understand correlations between diffusion of innovation (DOI), the technology, organization, and environment (TOE) framework, and technology adoption model (TAM) and decisions involving AI adoption. I used prevalidated survey instruments and online surveys via the Survey Monkey platform as part of data …

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Medical Practitioners’ Intention To Use Secure Electronic Medical Records In Healthcare Organizations, Omar Enrique Sangurima Jan 2021

Medical Practitioners’ Intention To Use Secure Electronic Medical Records In Healthcare Organizations, Omar Enrique Sangurima

Walden Dissertations and Doctoral Studies

Medical practitioners have difficulty fully implementing secure electronic medical records (EMRs). Clinicians and medical technologists alike need to identify motivational factors behind secure EMR implementation to assure the safety of patient data. Grounded in the unified theory of acceptance and use of technology model, the purpose of this quantitative, correlational study was to examine the relationship between medical practitioners’ perceptions of performance expectancy, effort expectancy, social influence, facilitating conditions, and the intention to use secure EMRs in healthcare organizations. Survey data (N = 126) were collected from medical practitioners from the northeastern United States. The results of the multiple regression …

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Leadership Strategies For Implementing Telemedicine Technology In Rural Hospitals To Improve Profitability, Chikezie Ralph Waturuocha Jan 2021

Leadership Strategies For Implementing Telemedicine Technology In Rural Hospitals To Improve Profitability, Chikezie Ralph Waturuocha

Walden Dissertations and Doctoral Studies

Ineffective leadership strategies can negatively impact telemedicine technology implementation in rural hospitals, which may hinder profitability. Rural hospital administrators who struggle to implement telemedicine technology for improved profitability are at high risk of experiencing patient health outcomes failure. Grounded in the technology acceptance model, the purpose of this qualitative single case study was to explore leadership strategies rural hospital leaders use to implement telemedicine technology to improve profitability. The participants were five health care administrators of a rural hospital in a Midwest U.S. state who successfully implemented telemedicine technology to improve profitability. Sources for data collection were semistructured interviews and …

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Information Technology Resources For Precision Medicine, Nicholas L. Bertram Jan 2021

Information Technology Resources For Precision Medicine, Nicholas L. Bertram

Walden Dissertations and Doctoral Studies

Healthcare delivery organizations have an opportunity to use insights from the emerging field of precision medicine to improve the quality of patient care; however, information technology resources to fully enable precision medicine are lacking. The specific problem was that people have limited information to use when making decisions regarding information technology resources for precision medicine in healthcare delivery organizations given the emerging state of precision medicine. The purpose of this Delphi study was to determine how a panel of precision medicine information technology experts view information technology resource importance and feasibility for precision medicine in healthcare delivery organizations. The research …

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Exploring The Value Of Technology Within Cross-Departmental Communications, Brian J. Luckey Jan 2021

Exploring The Value Of Technology Within Cross-Departmental Communications, Brian J. Luckey

Walden Dissertations and Doctoral Studies

While many midsized businesses have invested in technology to support business operations, most have not realized the potential value of using technology to collaborate cross-departmentally. There is a lack of knowledge concerning strategies for using technology to facilitate effective organizational communications, which has resulted in operating technology investments being made without corresponding investments in communication technologies. The purpose of this qualitative case study was to fill the knowledge gap concerning the impact of technology for cross-departmental communications. The theoretical foundation for this study was based on systems theory, organizational theory, and stakeholder theory. The key research question involved the impact …

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Insider Threats' Behaviors And Data Security Management Strategies, Gladys C. Cooley Jan 2021

Insider Threats' Behaviors And Data Security Management Strategies, Gladys C. Cooley

Walden Dissertations and Doctoral Studies

As insider threats and data security management concerns become more prevalent, the identification of risky behaviors in the workplace is crucial for the privacy of individuals and the survival of organizations. The purpose of this three-round qualitative Delphi study was to identify real-time consensus among 25 information technology (IT) subject matter experts (SMEs) in the Washington metropolitan area about insider threats and data security management. The SMEs participating in this study were adult IT professionals and senior managers with certification in their area of specialization and at least 5 years of practical experience. The dark triad theory was the conceptual …

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The Digitization Of Court Processes In African Regional And Subregional Judicial Institutions, Frederic Drabo Jan 2021

The Digitization Of Court Processes In African Regional And Subregional Judicial Institutions, Frederic Drabo

Walden Dissertations and Doctoral Studies

Despite information technology (IT) officers’ multiple efforts to develop reliable and efficient electronic justice (e-justice) systems, digitizing court processes still presents several quality challenges associated with IT infrastructure and literacy issues. Grounded in the principles of total quality management, the purpose of this qualitative multiple case study was to identify strategies and best practices IT officers in African regional economic communities (REC) use for digitizing regional and subregional court processes to improve African e-justice systems. The participants included four IT officers working as assistant computer system analysts (ACSA), computer system analysts (CSA), and heads of IT (HIT) in regional and …

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A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd Jan 2021

A Multicase Study Of Critical Success Factors Of Self-Service Business Intelligence Initiatives, Eva Shepherd

Walden Dissertations and Doctoral Studies

Information technology (IT) managers have sparse information on the critical success factors (CSFs) needed for self-service business intelligence (SSBI) initiatives among casual users. The purpose of this qualitative, multicase study was to describe Business Intelligence (BI) experts’ views on the CSFs needed for self-service BI initiatives among casual users in the post-implementation stage. To meet this purpose, a multicase study design was used to collect data from a purposeful sample of 10 BI experts. Semistructured interviews, archival data, and reflective field notes drove the credibility of the multicase study’s findings through data triangulation. Two conceptual models framed this study: Lennerholt …

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Information Technology Service Continuity Practices In Disadvantaged Business Enterprises, Allen Edward Raub Jan 2021

Information Technology Service Continuity Practices In Disadvantaged Business Enterprises, Allen Edward Raub

Walden Dissertations and Doctoral Studies

Disadvantaged business enterprises (DBEs) not using cloud solutions to ensure information technology (IT) service continuity may not withstand the impacts of IT disruption caused by human-made and natural disasters. The loss of critical IT resources leads to business closure and a resource loss for the community, employees, and families. Grounded in the technology acceptance model, the purpose of this qualitative multiple case study was to explore strategies IT leaders in DBEs use to implement cloud solutions to minimize IT disruption. Participants included 16 IT leaders in DBEs in the U.S. state of Maryland. Data were generated through semi-structured interviews and …

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Security Awareness Strategies Used In The Prevention Of Cybercrimes By Cybercriminals, Pascal Pouani Tientcheu Jan 2021

Security Awareness Strategies Used In The Prevention Of Cybercrimes By Cybercriminals, Pascal Pouani Tientcheu

Walden Dissertations and Doctoral Studies

Cybercrime is a growing phenomenon that impacts many lives worldwide. Businesses, organizations, and governments continue to search for ways to protect their data and intellectual property from cybercrimes. Grounded in the routine activity theory, the purpose of this general qualitative study was to explore strategies information security officers used to prevent cybercrimes. The participants included seven information security officers listed on social media who manage information security within organizations located in the northeast geographic region of the United States. Data were collected using semistructured interviews, the National Institute of Standards and Technology documentations and analyzed using thematic analysis. Four key …

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Reliable Data Collection: A Tool For Data Integrity In Nigeria, Stella Tonye Whyte Jan 2021

Reliable Data Collection: A Tool For Data Integrity In Nigeria, Stella Tonye Whyte

Walden Dissertations and Doctoral Studies

Unreliable and poor-quality data is a significant threat to governmental institutions because of its devastating impact on nations' social and economic well-being. Managers in government organizations require reliable data to inform economic planning and decision-making. Grounded in the theory of total quality management, the purpose of this qualitative multiple case study was to explore strategies information technology (IT) managers in sub-Saharan African countries use to ensure the reliability of data. The participants were 12 IT managers in three government establishments in Port Harcourt, Rivers State, Nigeria, responsible for ensuring the data reliability for economic planning and decision-making. The data collection …

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Mitigating It Security Risk In United States Healthcare: A Qualitative Examination Of Best Practices, Joann Hemann Jan 2021

Mitigating It Security Risk In United States Healthcare: A Qualitative Examination Of Best Practices, Joann Hemann

Walden Dissertations and Doctoral Studies

AbstractCyberattacks are ranked as third in the top 10 highest global threats in terms of likelihood, ranked after extreme weather events and natural disasters. Traditional technology risk management plans for preventative, detective, and recovery measures have failed to mitigate cybersecurity risks created by new technologies. The social problem addressed was the impact of cybercrime to the healthcare industry. The purpose of this qualitative classical Delphi study was to determine how a panel of 25 healthcare cybersecurity experts, based in the United States, viewed the desirability, feasibility, and importance of information technology (IT) cybersecurity risk mitigation techniques. The conceptual framework selected …

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Security Strategies Information Technology Security Mangers Use In Deploying Blockchain Applications, Prince Nana Yaw Gyedu Nkrumah Jan 2021

Security Strategies Information Technology Security Mangers Use In Deploying Blockchain Applications, Prince Nana Yaw Gyedu Nkrumah

Walden Dissertations and Doctoral Studies

Blockchain is seen as a potential game-changer in many industries and a transformational technology in the 21st century. However, security concerns have made blockchain technology adoption relatively slow. Massive security breaches in cryptocurrency, an example of blockchain technology, have caused organizations to lose $11.3 billion in illegal transactions, exacerbating these security concerns for information technology (IT) security managers who are worried about the safety of blockchain. Grounded in the routine activity theory, the purpose of this multiple case study was to explore strategies used by IT security managers to deploy blockchain applications securely. The participants were 4 IT security managers …

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Enhancing Employee Engagement To Improve Financial Performance, Christine Lamacchia Jan 2021

Enhancing Employee Engagement To Improve Financial Performance, Christine Lamacchia

Walden Dissertations and Doctoral Studies

Business leaders are negatively affected when many employees are not engaged in their jobs. Business leaders who struggle to achieve employee engagement suffer decreased profitability, sales, employee retention, and customer satisfaction. Grounded in employee engagement theory, the purpose of this qualitative single case study was to explore strategies IT business leaders use to engage employees. The participants were five IT business leaders who successfully developed strategies to engage employees. Data were collected from semistructured interviews, company documents, and artifacts. Thematic analysis was used to analyze the data. Two themes emerged: creating a company culture conducive to employee engagement and using …

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Implementation Strategies For Modeling And Simulation In Military Organizations, Cody Lynn Taylor Jan 2021

Implementation Strategies For Modeling And Simulation In Military Organizations, Cody Lynn Taylor

Walden Dissertations and Doctoral Studies

Some IT project managers working for U.S. military organizations are struggling to implement modern modeling and simulation (M&S) technology. Implementation strategies are needed to help IT practitioners deliver meaningful simulations and models that ultimately help senior leaders make logical and science-based decisions. Grounded in the extended technology acceptance model, the purpose of this qualitative multiple-case study was to explore strategies some IT project managers supporting U.S. military organizations use to implement modern M&S technology. The participants included 10 civil servants who successfully implemented modeling and simulation technology for military organizations located in the United States eastern region. Data was collected …

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Mobile Network Infrastructure Security In Developing Countries – A Kenya Case Study, James M. Omanwa Jan 2021

Mobile Network Infrastructure Security In Developing Countries – A Kenya Case Study, James M. Omanwa

Walden Dissertations and Doctoral Studies

The usage of mobile network infrastructure to access internet resources for organizations is getting higher year by year in sub-Saharan Africa. However, there was an increase in malicious attacks on mobile networks and devices accessing mobile network infrastructure, targeting organizations’ private information. Grounded in Bandura’s social cognitive theory, the purpose of this multiple case study was to explore strategies security managers used to secure mobile network infrastructures from cyberattacks. Participants comprised four security managers in Kenya in two major cities who successfully implemented strategies to mitigate cyberattacks on the mobile network infrastructures. Data were gathered from video conference, face-to-face, semi-structured …

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Knowledge Workers’ Daily Experiences With Technostress And Presenteeism: A Single Case Study, Teresa Himes Mcgovern Jan 2021

Knowledge Workers’ Daily Experiences With Technostress And Presenteeism: A Single Case Study, Teresa Himes Mcgovern

Walden Dissertations and Doctoral Studies

Despite the prominence of Information and Communication Technologies (ICT)-enabled technostress in organizations, there is a gap in the literature on how knowledge workers cope with technostress, and managers know little about the interface of ICT-induced presenteeism on employee productivity. The overarching research question was developed to address the purpose of this qualitative single case study with embedded units, which was to understand the perceptions of knowledge workers on the interface of technostress and ICT-induced presenteeism on their work productivity. This study was framed by the concept of presenteeism developed by Lohaus and Habermann within their comprehensive presenteeism model, a decision-integrated …

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The Relationship Between Technology Adoption Determinants And The Intention To Use Software-Defined Networking, Wendell Russ Jan 2021

The Relationship Between Technology Adoption Determinants And The Intention To Use Software-Defined Networking, Wendell Russ

Walden Dissertations and Doctoral Studies

AbstractThe advent of distributed cloud computing and the exponential growth and demands of the internet of things and big data have strained traditional network technologies' capabilities and have given rise to software-defined networking's (SDN's) revolutionary approach. Some information technology (IT) cloud services leaders who do not intend to adopt SDN technology may be unable to meet increasing performance and flexibility demands and may risk financial loss compared to those who adopt SDN technology. Grounded in the unified theory of acceptance and use of technology (UTAUT), the purpose of this quantitative correlational study was to examine the relationship between IT cloud …

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Mobile Technology Use By Rural Farmers And Herders, Mohamed Ali Jan 2021

Mobile Technology Use By Rural Farmers And Herders, Mohamed Ali

Walden Dissertations and Doctoral Studies

Mobile technology business leaders from many mobile technology companies practice digital apartheid when improving rural farmers' communication and technology infrastructure in developing countries. Mobile technology business leaders who do not effectively plan mobile technology infrastructure deployment to rural farmers and herders are at a high risk of failure. Grounded in adaptive structuration theory of technology, the purpose of this qualitative multiple case study was to explore strategies mobile technology business leaders used to improve the mobile technology infrastructure for rural farmers and herders in the United Republic of Tanzania. The participants comprised three mobile technology business leaders from three different …

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Characteristics Of Authentic Entrepreneurial Leadership Within Information Technology Startups In Kenya, Christine Mukhwana Jan 2021

Characteristics Of Authentic Entrepreneurial Leadership Within Information Technology Startups In Kenya, Christine Mukhwana

Walden Dissertations and Doctoral Studies

In Kenya, over 60% of nascent entrepreneurs start businesses with minimal leadership experience, engendering founder-CEOs who cannot sustain a business beyond its formative years. The problem is the nascent entrepreneurs’ lack of understanding of effective leadership. The purpose of this qualitative, phenomenological study was to develop a more nuanced understanding of authentic leadership behavior from the perspective of nascent entrepreneurs. Authentic leadership theory and the three-factor model were used to conceptualize the study. The research question focused on nascent entrepreneurs’ lived experiences and understanding of authentic leadership. The participants in the study were entrepreneurs from the information technology industry in …

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Meaningful Use Criteria And Staff Accountability In An Office Setting, Marcia Ionie Pender Jan 2021

Meaningful Use Criteria And Staff Accountability In An Office Setting, Marcia Ionie Pender

Walden Dissertations and Doctoral Studies

Proper documentation for meaningful use (MU) criteria within electronic health records (EHRs) was identified as an issue for office staff at a local primary care office in a metropolitan area of Central Florida. The project question addressed the local gap in knowledge about MU standards necessary to ensure correct documentation of EHRs. The purpose of this doctoral project was to provide an educational program for staff to ensure compliance with the HITECH Act of 2009. Lewin’s Change Theory and Knowles Theory of Adult learning were the conceptual foundations for the educational program. The project question was to determine whether a …

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The Effect Of Social Media Use On Physical Isolation In Individuals With Borderline Personality Disorder, Davena Limitless Longshore Jan 2021

The Effect Of Social Media Use On Physical Isolation In Individuals With Borderline Personality Disorder, Davena Limitless Longshore

Walden Dissertations and Doctoral Studies

Individuals with borderline personality disorder (BPD) experience extreme interpersonal conflict, crippling their ability to sustain successful relationships. Consequently, clinicians within the psychological field face difficulty in devising treatments plans which can assist these individuals with suffering minimal relationship loss. The purpose of this study was to understand how current technological methods of social interaction affect individuals who suffer from BPD to improve treatment outcomes. This research was guided by the principles of attachment theory and social baseline theory. A quantitative correlational design using social network analysis and multiple regression analysis was used to examine data from surveys. Participants were solicited …

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