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Walden Dissertations and Doctoral Studies

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Full-Text Articles in Computer Sciences

Strategies For Applying Electronic Health Records To Improve Patient Care And Increase Profitability, Fritzgerald Paul Jan 2021

Strategies For Applying Electronic Health Records To Improve Patient Care And Increase Profitability, Fritzgerald Paul

Walden Dissertations and Doctoral Studies

AbstractIneffective strategies to implement electronic health record keeping systems can negatively impact patient care and increase expenses. Hospital administrators and primary care physicians care about this problem because they would be penalized for not meeting meaningful use guidelines. Grounded in the information systems success model, the purpose of this qualitative multiple case study was to explore electronic health record (EHR) implementation strategies primary care physicians use to improve patient care and increase profitability. The participants comprised five primary care physicians involved in the effective implementation of an EHR application in the central coast region of California. Data were collected from …


Strategies To Monitor And Deter Cyberloafing In Small Businesses: A Case Study, Veronica Pugh Dooly Jan 2021

Strategies To Monitor And Deter Cyberloafing In Small Businesses: A Case Study, Veronica Pugh Dooly

Walden Dissertations and Doctoral Studies

Some information technology (IT) managers working for small businesses are struggling to monitor and deter cyberloafing. Strategies are needed to help IT practitioners to discourage cyberloafing and improve productivity while maintaining employee satisfaction. Grounded in adaptive structuration theory, the purpose of this qualitative multiple-case study was to explore strategies some small business IT managers use to monitor and deter cyberloafing. The participants were nine IT managers who successfully implemented cyberloafing monitoring and deterrence strategies in the United States. Data were collected via semistructured interviews and organization employee policy handbooks (n = 4) provided by the participants. Data were analyzed using …


Strategies For Integrating The Internet Of Things In Educational Institutions, Anthony Kofi Harvey Jan 2021

Strategies For Integrating The Internet Of Things In Educational Institutions, Anthony Kofi Harvey

Walden Dissertations and Doctoral Studies

The introduction of the Internet of Things (IoT) into educational institutions has necessitated the integration of IoT devices in the information technology (IT) infrastructural environment of educational institutions. Many IT leaders at educational institutions, however, lack strategies for integrating and deploying IoT devices in their institutions, which has resulted in numerous security breaches. The purpose of this study was to explore security strategies adopted by IT administrators to prevent data breaches resulting from the integration of IoT devices in their educational institutions. The diffusion of innovations theory served as the conceptual framework for this qualitative multiple case study. Eleven IT …


Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark Jan 2021

Consumers Perspectives On Using Biometric Technology With Mobile Banking, Rodney Alston Clark

Walden Dissertations and Doctoral Studies

The need for applying biometric technology in mobile banking is increasing due to emerging security issues, and many banks’ chief executive officers have integrated biometric solutions into their mobile application protocols to address these evolving security risks. This quantitative study was performed to evaluate how the opinions and beliefs of banking customers in the Mid-Atlantic region of the United States might influence their adoption of mobile banking applications that included biometric technology. The research question was designed to explore how performance expectancy (PE), effort expectancy (EE), social influence (SI), facilitating conditions (FC), perceived credibility (PC), and task-technology fit (TTF) affected …


Cyberattacks Strategy For Nonprofit Organizations, Yawo Obimpe Kondo Jan 2021

Cyberattacks Strategy For Nonprofit Organizations, Yawo Obimpe Kondo

Walden Dissertations and Doctoral Studies

Information system security managers (ISSM) in nonprofits face increased cyberattack cases because nonprofits often use basic technology to save on costs. Nonprofit owners and managers need solutions to secure their data from cyberattacks. Grounded in the general systems theory, the purpose of this qualitative multiple case study was to explore strategies ISSMs at nonprofit organizations employ to protect against cyberattacks. Participants included five IT managers and directors of information technology in charge of security management in nonprofit organizations in Maryland, the District of Columbia, and Virginia. Data was generated through interviews and reviews of archival documents. The data analysis technique …


Successful Strategies For Adopting Open-Source Software, Balla Barro Jan 2021

Successful Strategies For Adopting Open-Source Software, Balla Barro

Walden Dissertations and Doctoral Studies

Middle-level information systems managers (ISMs) in small-scale organizations often have challenges in determining the most appropriate strategy for adopting open-source software (OSS) in their organizations. The ISMs need to determine the right strategy for adopting OSS to protect the organizations’ information technology infrastructure. Grounded in the diffusion of innovation theory, the objective of this multiple case study was to explore strategies middle-level ISMs used to adopt OSS in their small-scale organizations. Six middle-level ISMs from three small-scale organizations with experience of not less than six years in OSS adoption strategy in the city of Frederick, Maryland, shared their strategies during …


Factors Affecting The Productivity And Satisfaction Of Virtual Workers, Teresa Peoples Jan 2021

Factors Affecting The Productivity And Satisfaction Of Virtual Workers, Teresa Peoples

Walden Dissertations and Doctoral Studies

Advancements in technology have ushered in new digital enterprises, shifting the trend from a conventional workforce to a virtual workforce and giving rise to new challenges for managers. However, the factors affecting virtual worker productivity and job satisfaction are not well known. The purpose of this study was to identify these factors and determine what managers can do to enhance them. The theoretical foundation for this study included sociotechnical theory and content theory as they relate to the motivation and communication needs of the virtual workforce. This qualitative phenomenological study was an exploration of factors that affect virtual workers' productivity …


Maritime Cybersecurity Strategies For Information Technology Specialists, Angela Mizelle Griffin Jan 2021

Maritime Cybersecurity Strategies For Information Technology Specialists, Angela Mizelle Griffin

Walden Dissertations and Doctoral Studies

Dependence on digital technology increases cyber-related risks for maritime industries. As a result, the U.S. Coast Guard network is challenged with maritime cybersecurity, both economically and for national security. Grounded in the general systems theory, the purpose of this multiple case study was to explore strategies information technology (IT) specialists use to implement standard practices for ensuring cyber security. The participants included six IT specialists who have successfully implemented standard practices for maritime organizations in Virginia and West Virginia. Data were collected from individual semistructured interviews and a review of 12 external organizational documents available to the public from IT …


Cybersecurity Using Risk Management Strategies Of U.S. Government Health Organizations, Ian Cornelius Wilkinson Jan 2020

Cybersecurity Using Risk Management Strategies Of U.S. Government Health Organizations, Ian Cornelius Wilkinson

Walden Dissertations and Doctoral Studies

Seismic data loss attributed to cybersecurity attacks has been an epidemic-level threat currently plaguing the U.S. healthcare system. Addressing cyber attacks is important to information technology (IT) security managers to minimize organizational risks and effectively safeguard data from associated security breaches. Grounded in the protection motivation theory, the purpose of this qualitative multiple case study was to explore risk-based strategies used by IT security managers to safeguard data effectively. Data were derived from interviews of eight IT security managers of four U.S. government health institutions and a review of relevant organizational documentation. The research data were coded and organized to …


Exploring Software Testing Strategies Used On Software Applications In The Government, Angel Diane Cross Jan 2020

Exploring Software Testing Strategies Used On Software Applications In The Government, Angel Diane Cross

Walden Dissertations and Doctoral Studies

Developing a defect-free software application is a challenging task. Despite many years of experience, the intense development of reliable software remains a challenge. For this reason, software defects identified at the end of the testing phase are more expensive than those detected sooner. The purpose of this multiple case study is to explore the testing strategies software developers use to ensure the reliability of software applications in the government contracting industry. The target population consisted of software developers from 3 government contracting organizations located along the East Coast region of the United States. Lehman’s laws of software evolution was the …


Organization Global Software Development Challenges Of Software Product Quality, Patrick Enabudoso Jan 2020

Organization Global Software Development Challenges Of Software Product Quality, Patrick Enabudoso

Walden Dissertations and Doctoral Studies

Leaders of global software development (GSD) processes in organizations have been confronting low software product quality. Managers of these processes have faced challenges that have been affecting customer satisfaction and that have resulted in negative social impacts on public safety, business financial performance, and global economic stability. The purpose of this qualitative exploratory multiple case study was to discover a common understanding shared by managers in Canadian GSD organizations of how to meet software product quality goals and enhance customer satisfaction. The conceptual framework for the study was based on Deming's 14 principles of quality management. The purposeful sample included …


Exploring Strategies For Adapting Traditional Vehicle Design Frameworks To Autonomous Vehicle Design, Alex Munoz Jan 2020

Exploring Strategies For Adapting Traditional Vehicle Design Frameworks To Autonomous Vehicle Design, Alex Munoz

Walden Dissertations and Doctoral Studies

Fully autonomous vehicles are expected to revolutionize transportation, reduce the cost of ownership, contribute to a cleaner environment, and prevent the majority of traffic accidents and related fatalities. Even though promising approaches for achieving full autonomy exist, developers and manufacturers have to overcome a multitude of challenged before these systems could find widespread adoption. This multiple case study explored the strategies some IT hardware and software developers of self-driving cars use to adapt traditional vehicle design frameworks to address consumer and regulatory requirements in autonomous vehicle designs. The population consisted of autonomous driving technology software and hardware developers who are …


User Perception Of The U.S. Open Government Data Success Factors, Joy Alatta Jan 2020

User Perception Of The U.S. Open Government Data Success Factors, Joy Alatta

Walden Dissertations and Doctoral Studies

This quantitative correlational study used the information systems success model to examine the relationship between the U.S. federal departments' open data users' perception of the system quality, perception of information quality, perception of service quality, and the intent to use open data from U.S. federal departments. A pre-existing information system success model survey instrument was used to collect data from 122 open data users. The result of the standard multiple linear regression was statistically significant to predict the intent to use the U.S. open government data F(3,99) = 6479.916, p <0.01 and accounted for 99% of the variance in the intent to use the U.S. open government data (R²= .995), adjusted R²= .995. The interdependent nature of information quality, system quality, and service quality may have contributed to the value of the R². Cronbach's alpha for this study is α=.99, and the value could be attributed to the fact that users of open data are not necessarily technical oriented, and were not able to distinguish the differences between the meanings of the variables. The result of this study confirmed that there is a relationship between the user's perception of the system quality, perception of information quality, perception of service quality, and the intent to use open data from U.S. federal departments. The findings from this study might contribute to positive social change by enabling the solving of problems in the healthcare, education, energy sector, research community, digitization, and preservation of e-government activities. Using study, the results of this study, IT software engineers in the US federal departments, may be able to improve the gathering of user specifications and requirements in information system design.


Design Strategies For User Interfaces In Virtual Reality Environments, Jennifer Maple Jan 2020

Design Strategies For User Interfaces In Virtual Reality Environments, Jennifer Maple

Walden Dissertations and Doctoral Studies

The virtual reality market is rapidly increasing and is projected to drastically expand soon as more head-mounted displays are released to customers. These changes have made it more critical that organizations have adequate user interface strategies. Yet there is still a lack of research on how to design quality virtual reality user interfaces that result in positive user experiences. The purpose of this qualitative multiple-case study was to identify design strategies software developers use to create user interfaces for virtual reality environments. Constructionist and constructivist theories served as the conceptual frameworks. The participants consisted of 6 developers from 3 different …


Strategies To Lower Security Risks Involving Medical Devices In Patient Care, Brittany Latonia Thigpen Jan 2020

Strategies To Lower Security Risks Involving Medical Devices In Patient Care, Brittany Latonia Thigpen

Walden Dissertations and Doctoral Studies

Insufficient security and design strategies used during the analysis phase of medical device software development can lead to possible cybersecurity vulnerabilities with patient data. The purpose of this qualitative exploratory multiple case study was to explore strategies software developers use to implement security measures to protect patient information collected, sent, and stored by medical devices. The population for this study included software developers whose primary focus was on the security aspect of medical software in three software companies in the Baton Rouge, LA, area. The data collection process included semistructured interviews with 10 software developers and reviewing 16 organizational documents. …


Technical Strategies Database Managers Use To Protect Systems From Security Breaches, Leonard Ogbonna Jan 2020

Technical Strategies Database Managers Use To Protect Systems From Security Breaches, Leonard Ogbonna

Walden Dissertations and Doctoral Studies

Healthcare organizations generate massive amounts of data through their databases that may be vulnerable to data breaches due to extensive user privileges, unpatched databases, standardized query language injections, weak passwords/usernames, and system weaknesses. The purpose of this qualitative multiple case study was to explore technical strategies database managers in Southeast/North Texas used to protect database systems from data breaches. The target population consisted of database managers from 2 healthcare organizations in this region. The integrated system theory of information security management was the conceptual framework. The data collection process included semistructured interviews with 9 database managers, including a review of …


Strategies For Information Technology Employee Retention, Stephen Horton Jan 2020

Strategies For Information Technology Employee Retention, Stephen Horton

Walden Dissertations and Doctoral Studies

Information technology (IT) employee retention is essential to IT departments tasked with supporting the goals and objectives of the organization. IT employees manage, support, and direct IT to drive business, pursue innovation, and create a competitive edge. The purpose of this qualitative exploratory multiple case study was to identify strategies that IT managers use to retain IT employees in order to support the goals and objectives of the IT organization. The population for this study consisted of 5 IT managers in the transportation industry. The IT managers selected for this study had subordinates and delegation duties and worked for employers …


Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa Jan 2020

Strategies To Mitigate The Effects Of Identity Theft In The Hospitality Industry, Patricia Lee Jirsa

Walden Dissertations and Doctoral Studies

Leaders in the U.S. hospitality industry experience significant losses in profitability, increased mitigation cost, and reduced revenues because of business and consumer identity theft. Grounded in the fraud triangle theory and the fraud diamond theory, the purpose of this qualitative multiple-case study was to explore strategies leaders in the hospitality industry use to mitigate identity theft. A purposeful sample of 5 leaders of 5 different hospitality businesses in Montana participated in the study. Data were collected through semistructured interviews, member checking, and a review of company documents. During data analysis using Yin’s 5-step process, 3 key themes emerged: a new …


Perceptions, Potholes, And Possibilities Of Using Digital Voice Assistants To Differentiate Instructions, Adrian A. Weir Jan 2020

Perceptions, Potholes, And Possibilities Of Using Digital Voice Assistants To Differentiate Instructions, Adrian A. Weir

Walden Dissertations and Doctoral Studies

Access to technologies and understanding the potential uses of technology to differentiate instruction have been a concern for the teachers and students in a local school district located in the southeastern United States. Despite the emergence of digital voice assistants (DVAs) as tools for instructions, teachers lack knowledge and strategies for using DVAs to differentiate instruction in their classrooms. The purpose of this qualitative study was to identify teacher knowledge and strategies employed among special education (SPED) teachers using DVAs to differentiate instruction in their classrooms. The concepts of Carol Tomlinson’s differentiation theory and Mishra and Koehler’s TPACK framework served …


Technology Business Leaders' Strategies To Increase Employees' Engagement, Desmond J. L. Browne Jan 2020

Technology Business Leaders' Strategies To Increase Employees' Engagement, Desmond J. L. Browne

Walden Dissertations and Doctoral Studies

AbstractEmployee disengagement is costly and reduces an organization's ability to meet its full potential to produce business results. Technology business leaders who have engaged employees can positively alter the company's rapid transformation to be more competitive. Grounded by the social exchange theory, the purpose of this qualitative single case study was to explore strategies 6 technology leaders in the Atlanta metropolitan area use to engage employees. Data were collected through semistructured interviews and company documents. Data were analyzed using Yin's 5-step data analysis process. Three themes emerged: communicate with transparency, provide offerings for training and rewards, and identify and implement …


Key Strategies For Successful Information Technology Projects, David Morris Jan 2020

Key Strategies For Successful Information Technology Projects, David Morris

Walden Dissertations and Doctoral Studies

AbstractThe successful implementation of information technology (IT) projects globally depends on the increasing reliance of project managers on IT innovations. Some project managers and business leaders do not possess the strategies to effectively manage and successfully implement IT projects. Grounded in coordination theory, the purpose of this qualitative multiple case study was to explore strategies used to successfully implement IT projects. Data were collected using semistructured interviews and from company documents. The participants comprised 6 IT project managers in Northeast Ohio who successfully implemented IT projects. Thematic analysis was used to analyze the data. Four themes emerged: communication amongst all …


Information Technology Infrastructure Library: Postimplementation Experiences Of Small Business It Support Employees., Imoovberame Darren Obazu Jan 2020

Information Technology Infrastructure Library: Postimplementation Experiences Of Small Business It Support Employees., Imoovberame Darren Obazu

Walden Dissertations and Doctoral Studies

Information technology (IT) employees of small business organizations have been the driving force for the implementation of innovative standardized IT service management and process improvement initiatives. Competitiveness amongst small business IT organizations in the market for quality IT service delivery led small business IT leaders toward the implementation of an information technology infrastructure library (ITIL) as an IT service management framework. The problem addressed in this research encompassed the needs of small business IT leaders and ITIL designers to understand the perceptions of IT operation employees following ITIL implementation. The purpose of this qualitative multiple case study was to explore …


Social Presence, Immediacy Of Communication, Concurrency, And Use Of Enterprise Social Networks, Veleta A. Gordon Jan 2020

Social Presence, Immediacy Of Communication, Concurrency, And Use Of Enterprise Social Networks, Veleta A. Gordon

Walden Dissertations and Doctoral Studies

Managers are faced with low continuous postadoption usage rates for enterprise social networks implemented at high costs. The problem is a potential loss of value-added benefits when organizations experience a lapse in continuous usage of enterprise social networks among corporate knowledge workers. The purpose of this quantitative study was to test the unified theory of acceptance and use of technology that relates collaboration technology constructs to continuous usage of enterprise social networks for knowledge workers at information technology Fortune 500 companies in the United States. The key research question aimed to examine the relationship among social presence, immediacy of communication, …


E-Commerce Strategies Small And Medium Enterprises Use To Market Products In Ghana, Joseph Kwaku Amaglo Jan 2020

E-Commerce Strategies Small And Medium Enterprises Use To Market Products In Ghana, Joseph Kwaku Amaglo

Walden Dissertations and Doctoral Studies

Small and medium enterprise (SME) business owners face challenges in adopting e-commerce strategies to market products. By utilizing e-commerce technology and tools, SME business owners could reach more customers and improve their business performance. Grounded in the technology acceptance model, the purpose of this qualitative multiple case study was to explore the strategies some SME business owners in the furniture industry used to adopt e-commerce to market products in Ghana. The participants comprised 5 SME business owners from 5 different furniture firms in Ghana who adopted e-commerce strategies to market products. Sources of data included semi-structured interviews, interview notes, and …


Information Security Ambassadors’ Perceptions Of Peer-Led Motivation In Phishing Detection, Kingkane Malmquist Jan 2020

Information Security Ambassadors’ Perceptions Of Peer-Led Motivation In Phishing Detection, Kingkane Malmquist

Walden Dissertations and Doctoral Studies

Phishing rates are increasing yearly and continue to compromise data integrity. The need to guard business information is vital for organizations to meet their business objectives and legal obligations. The purpose of this phenomenological study was to explore security ambassadors’ perceptions of motivating their peers to adopt safe internet behaviors in a large medical campus in Minnesota. Hackman and Oldham’s job characteristic motivation theory was used to frame the study. Data were collected from semistructured interviews with 20 security ambassadors. Data coding and analysis yielded 7 themes: rewarding, value, personal interest, limited information security knowledge, increased interest, communication, and topics …


Security Strategies To Prevent Data Breaches In Infrastructure As A Service Cloud Computing, Alberta Amanda Pratt-Sensie Jan 2020

Security Strategies To Prevent Data Breaches In Infrastructure As A Service Cloud Computing, Alberta Amanda Pratt-Sensie

Walden Dissertations and Doctoral Studies

Due to the ever-growing threat of security breaches that information technology (IT) organizations continually face, protecting customer information stored within the cloud is critical to ensuring data integrity. Research shows that new categories of data breaches constantly emerge; thus, security strategies that build trust in consumers and improve system performance are a must. The purpose of this qualitative multiple case study was to explore and analyze the strategies used by database administrators (DBAs) to secure data in a private infrastructure as a service (IaaS) cloud computing. The participants comprised of 6 DBAs from 2 IT companies in Baltimore, Maryland, with …


Information Systems Strategies For Small And Medium Size Enterprise Sustainability, Oluseyi Solomon Awotayo Jan 2020

Information Systems Strategies For Small And Medium Size Enterprise Sustainability, Oluseyi Solomon Awotayo

Walden Dissertations and Doctoral Studies

Small and medium size business owners who do not use information systems effectively degrade business models, reduce customer value, and diminish the prospects for business stability, profitability, and growth. Grounded in the resource based view framework, the purpose of this qualitative multiple-case study was to explore the information systems strategies small business owners used to sustain their business beyond 5 years. A purposeful sample of 5 owners of 5 different small and medium sized businesses in the state of Texas participated in the study. Data were collected via semistructured, face-to-face interviews, company documents, and member checking. Data were analyzed using …


Strategies Federal Government It Project Managers Use To Migrate It Systems To The Cloud, Latonya Denise Griffith Jan 2020

Strategies Federal Government It Project Managers Use To Migrate It Systems To The Cloud, Latonya Denise Griffith

Walden Dissertations and Doctoral Studies

Several processes, security, and confidentiality challenges cause the slow adoption of cloud computing within the federal government. Information Technology (IT) senior leadership in the federal government is concerned about the slow adoption of cloud computing because it impedes federal IT systems management. Grounded in the technology acceptance model, the purpose of this exploratory multiple case study was to explore strategies federal government IT project managers used to select systems to migrate to the cloud. Participants consisted of 10 IT project managers from 3 federal organizations in Virginia and Washington, D.C., responsible for migrating federal government systems to the cloud. Data …


It Security Managers' Strategies For Mitigating Data Breaches In Texas School Districts, Mercy Ikhuoria Nwankwo Jan 2020

It Security Managers' Strategies For Mitigating Data Breaches In Texas School Districts, Mercy Ikhuoria Nwankwo

Walden Dissertations and Doctoral Studies

School districts are increasingly becoming a prime target for cybercriminals. As a result, information technology (IT) security managers in Texas school districts are concerned about hackers gaining access to network resources that could lead to data breaches on their network. Grounded in the technology threat avoidance theory, the purpose of this qualitative multiple case study was to explore strategies IT security managers use to mitigate data breaches in school district networks in Texas. The participants comprised 6 IT security managers in 3 Texas school districts whose roles involved managing and implementing data security strategies. Data collection involved conducting semistructured interviews …


Reducing Payment-Card Fraud, Chares R. Ross Jan 2020

Reducing Payment-Card Fraud, Chares R. Ross

Walden Dissertations and Doctoral Studies

Critical public data in the United States are vulnerable to theft, creating severe financial and legal implications for payment-card acceptors. When security analysts and managers who work for payment card processing organizations implement strategies to reduce or eliminate payment-card fraud, they protect their organizations, consumers, and the local and national economy. Grounded in Cressey’s fraud theory, the purpose of this qualitative single case study was to explore strategies business owners and card processors use to reduce or eliminate payment-card fraud. The participants were 3 data security analysts and 1 manager working for an international payment card processing organization with 10 …