Computer Sciences Commons^™

Sentiment Analysis, Quantification, And Shift Detection, Kevin Labille

Graduate Theses and Dissertations

This dissertation focuses on event detection within streams of Tweets based on sentiment quantification. Sentiment quantification extends sentiment analysis, the analysis of the sentiment of individual documents, to analyze the sentiment of an aggregated collection of documents. Although the former has been widely researched, the latter has drawn less attention but offers greater potential to enhance current business intelligence systems. Indeed, knowing the proportion of positive and negative Tweets is much more valuable than knowing which individual Tweets are positive or negative. We also extend our sentiment quantification research to analyze the evolution of sentiment over time to automatically detect …

Tracking Political Events In Social Media: A Case Study Of Hong Kong Protests, Haodi Qi, Hanyu Jiang, Wende Bu, Chengzi Zhang, Kyong Jin Shim

Research Collection School Of Computing and Information Systems

In this study, we analyze social conversations about Hong Kong Protests, a series of events that were widely seen and debated in social media in 2019. Our system collects data from Twitter and Reddit using their APIs. It performs sentiment analysis, and the analysis results show changes in public sentiment around major events. Social network analysis reveals influencers - users that are in the center of social conversations. Our interactive Tableau dashboard allows the user to easily monitor live social conversations about Hong Kong protests.

Happy Toilet: A Social Analytics Approach To The Study Of Public Toilet Cleanliness, Eugene W. J. Choy, Winston M. K. Ho, Xiaohang Li, Ragini Verma, Li Jin Sim, Kyong Jin Shim

Research Collection School Of Computing and Information Systems

This study presents a social analytics approach to the study of public toilet cleanliness in Singapore. From popular social media platforms, our system automatically gathers and analyzes relevant public posts that mention about toilet cleanliness in highly frequented locations across the Singapore island - from busy shopping malls to food 'hawker' centers.

Online Content Consumption: Social Endorsements, Observational Learning And Word-Of-Mouth, Qian Tang, Tingting Song, Liangfei Qiu, Ashish Agarwal

Research Collection School Of Computing and Information Systems

The consumption of online content can occur through observational learning (OL) whereby consumers follow previous consumers’ choices or social endorsement (SE) wherein consumers receive content sharing from their social ties. As users consume content, they also generate post-consumption word-of-mouth (WOM) signals. OL, SE and WOM together shape the diffusion of the content. This study examines the drivers of SE and the effect of SE on content consumption and post-consumption WOM. In particular, we compare SE with OL. Using a random sample of 8,945 new videos posted on YouTube, we collected a multi-platform dataset consisting of data on video consumption and …

Gender And Racial Diversity In Commercial Brands’ Advertising Images On Social Media, Jisun An, Haewoon Kwak

Research Collection School Of Computing and Information Systems

Gender and racial diversity in the mediated images from the media shape our perception of different demographic groups. In this work, we investigate gender and racial diversity of 85,957 advertising images shared by the 73 top international brands on Instagram and Facebook. We hope that our analyses give guidelines on how to build a fully automated watchdog for gender and racial diversity in online advertisements.

Predicting Audience Engagement Across Social Media Platforms In The News Domain, Kholoud Khalil Aldous, Jisun An, Bernard J. Jansen

Research Collection School Of Computing and Information Systems

We analyze cross-platform factors for posts on both single and multiple social media platforms for numerous news outlets to better predict audience engagement, precisely the number of likes and comments. We collect 676,779 social media posts from 53 news outlets during eight months on four social media platforms (Facebook, Instagram, Twitter, and YouTube), along with the associated comments (more than 31 million) and the number of likes (more than 840 million). We develop a framework for predicting the audience engagement based on both linguistic features of the post and social media platform factors. Among other findings, results show that content …

Digital Addiction: A Conceptual Overview, Amarjit Kumar Singh, Pawan Kumar Singh

Library Philosophy and Practice (e-journal)

Abstract

Digital addiction referred to an impulse control disorder that involves the obsessive use of digital devices, digital technologies, and digital platforms, i.e. internet, video game, online platforms, mobile devices, digital gadgets, and social network platform. It is an emerging domain of Cyberpsychology (Singh, Amarjit Kumar and Pawan Kumar Singh; 2019), which explore a problematic usage of digital media, device, and platforms by being obsessive and excessive. This article analyses, reviewed the current research, and established a conceptual overview on the digital addiction. The research literature on digital addiction has proliferated. However, we tried to categories the digital addiction, according …

Privacidad Digital En Ecuador: El Papel De La Vigilancia, La Jurisprudencia Y Los Derechos Humanos, Giselle Valdez

Independent Study Project (ISP) Collection

Este documento es un estudio de caso sobre la privacidad digital en Ecuador, cómo se protege y cómo se debe mejorar las protecciones. Comienzo presentando la falta de privacidad de la persona en Ecuador, a través de la reciente violación de datos y las tecnologías de vigilancia en todo el país desde China. Luego, para analizar la jurisprudencia y la falta de protección de la privacidad en la ley, hago la transición a un análisis legal de la privacidad de datos en Ecuador a través de la Constitución de 2008. Cuando establezco que falta privacidad digital en Ecuador, demuestro una …

Who, Where, And What To Wear?: Extracting Fashion Knowledge From Social Media, Yunshan Ma, Xun Yang, Lizi Liao, Yixin Cao, Tat-Seng Chua

Research Collection School Of Computing and Information Systems

Fashion knowledge helps people to dress properly and addresses not only physiological needs of users, but also the demands of social activities and conventions. It usually involves three mutually related aspects of: occasion, person and clothing. However, there are few works focusing on extracting such knowledge, which will greatly benefit many downstream applications, such as fashion recommendation. In this paper, we propose a novel method to automatically harvest fashion knowledge from social media. We unify three tasks of occasion, person and clothing discovery from multiple modalities of images, texts and metadata. For person detection and analysis, we use the off-the-shelf …

Anticipating Widespread Augmented Reality: Insights From The 2018 Ar Visioning Workshop, Gregory F. Welch, Gerd Bruder, Peter Squire, Ryan Schubert

Faculty Scholarship and Creative Works

In August of 2018 a group of academic, government, and industry experts in the field of Augmented Reality gathered for four days to consider potential technological and societal issues and opportunities that could accompany a future where AR is pervasive in location and duration of use. This report is intended to summarize some of the most novel and potentially impactful insights and opportunities identified by the group.

Our target audience includes AR researchers, government leaders, and thought leaders in general. It is our intent to share some compelling technological and societal questions that we believe are unique to AR, and …

Blocks' Network: Redesign Architecture Based On Blockchain Technology, Moataz Hanif

Doctoral Dissertations and Master's Theses

The Internet is a global network that uses communication protocols. It is considered the most important system reached by humanity, which no one can abandon. However, this technology has become a weapon that threatens the privacy of users, especially in the client-server model, where data is stored and managed privately. Additionally, users have no power over their data that store in a private server, which means users’ data may interrupt by government or might be sold via service provider for-profit purposes. Furthermore, blockchain is a technology that we can rely on to solve issues related to client-server model if appropriately …

A Multimodal Approach To Sarcasm Detection On Social Media, Dipto Das

Graduate Theses/Dissertations

In recent times, a major share of human communication takes place online. The main reason being the ease of communication on social networking sites (SNSs). Due to the variety and large number of users, SNSs have drawn the attention of the computer science (CS) community, particularly the affective computing (also known as emotional AI), information retrieval, natural language processing, and data mining groups. Researchers are trying to make computers understand the nuances of human communication including sentiment and sarcasm. Emotion or sentiment detection requires more insights about the communication than it does for factual information retrieval. Sarcasm detection is particularly …

Evaluating Vulnerability To Fake News In Social Networks: A Community Health Assessment Model, Bhavtosh Rath, Wei Gao, Jaideep Srivastava

Research Collection School Of Computing and Information Systems

Understanding the spread of false information in social networks has gained a lot of recent attention. In this paper, we explore the role community structures play in determining how people get exposed to fake news. Inspired by approaches in epidemiology, we propose a novel Community Health Assessment model, whose goal is to understand the vulnerability of communities to fake news spread. We define the concepts of neighbor, boundary and core nodes of a community and propose appropriate metrics to quantify the vulnerability of nodes (individual-level) and communities (group-level) to spreading fake news. We evaluate our model on communities identified using …

Iamhappy: Towards An Iot Knowledge-Based Cross-Domain Well-Being Recommendation System For Everyday Happiness, Amelia Gyrard, Amit Sheth

Kno.e.sis Publications

Nowadays, healthy lifestyle, fitness, and diet habits have become central applications in our daily life. Positive psychology such as well-being and happiness is the ultimate dream of everyday people’s feelings (even without being aware of it). Wearable devices are being increasingly employed to support well-being and fitness. Those devices produce physiological signals that are analyzed by machines to understand emotions and physical state. The Internetof Things (IoT) technology connects (wearable) devices to the Internet to easily access and process data, even using Web technologies (aka Web of Things).

We design IAMHAPPY, an innovative IoT-based well-being recommendation system to encourage every …

Exploiting Mobility For Predictive Urban Analytics & Operations, Kasthuri Jayarajah

Dissertations and Theses Collection (Open Access)

As cities worldwide invest heavily in smart city infrastructure, it invites opportunities for a next wave of urban analytics. Unlike its predecessors, urban analytics applications and services can now be real-time and proactive -- they can (a) leverage situational data from large deployments of connected sensors, (b) capture attributes of a variety of entities that make up the urban fabric (e.g., people and their social relationships, transport nodes, utilities, etc.), and (c) use predictive insights to both proactively optimize urban operations (e.g., HVAC systems in smart buildings, buses in the transportation network, crowd-workers, etc.) and promote smarter policy decisions (e.g., …

”Cyberworld” As A Theme For A University-Wide First-Year Common Course, Kristen Przyborski, Frank Breitinger, Lauren Beck, Ronald S. Harichandran

Engineering and Applied Science Education Faculty Publications

Nowadays we all live in a cyber world and use the internet for emailing, banking, streaming video, shopping, reading news, or other activities. Given all the time people spend online, it is important that all students (regardless of their major) learn some basics about living in a cyber world, e.g., strategies for online safety, impact of artificial intelligence, digital forensics or ancestry.com. To facilitate students from many majors to learn about important issues related to the internet, eight faculty from a variety of disciplines at the University of New Haven integrated the theme of Cyber World into our team-taught, first-year …

View, Like, Comment, Post: Analyzing User Engagement By Topic At 4 Levels Across 5 Social Media Platforms For 53 News Organizations, Kholoud K. Aldous, Jisun An, Bernard J. Jansen

Research Collection School Of Computing and Information Systems

We evaluate the effects of the topics of social media posts on audiences across five social media platforms (i.e., Facebook, Instagram, Twitter, YouTube, and Reddit) at four levels of user engagement. We collected 3,163,373 social posts from 53 news organizations across five platforms during an 8month period. We analyzed the differences in news organization platform strategies by focusing on topic variations by organization and the corresponding effect on user engagement at four levels. Findings show that topic distribution varies by platform, although there are some topics that are popular across most platforms. User engagement levels vary both by topics and …

Political Discussions In Homogeneous And Cross-Cutting Communication Spaces, Qatar Computing Research Institute, Haewoon Kwak, Universität Bamberg

Research Collection School Of Computing and Information Systems

Online platforms, such as Facebook, Twitter, and Reddit, provide users with a rich set of features for sharing and consuming political information, expressing political opinions, and exchanging potentially contrary political views. In such activities, two types of communication spaces naturally emerge: those dominated by exchanges between politically homogeneous users and those that allow and encourage crosscutting exchanges in politically heterogeneous groups. While research on political talk in online environments abounds, we know surprisingly little about the potentially varying nature of discussions in politically homogeneous spaces as compared to cross-cutting communication spaces. To fill this gap, we use Reddit to explore …

Rethinking Algorithmic Bias Through Phenomenology And Pragmatism, Johnathan C. Flowers

Computer Ethics - Philosophical Enquiry (CEPE) Proceedings

In 2017, Amazon discontinued an attempt at developing a hiring algorithm which would enable the company to streamline its hiring processes due to apparent gender discrimination. Specifically, the algorithm, trained on over a decade’s worth of resumes submitted to Amazon, learned to penalize applications that contained references to women, that indicated graduation from all women’s colleges, or otherwise indicated that an applicant was not male. Amazon’s algorithm took up the history of Amazon’s applicant pool and integrated it into its present “problematic situation,” for the purposes of future action. Consequently, Amazon declared the project a failure: even after attempting to …

What To Do When Privacy Is Gone, James Brusseau

Computer Ethics - Philosophical Enquiry (CEPE) Proceedings

Today’s ethics of privacy is largely dedicated to defending personal information from big data technologies. This essay goes in the other direction. It considers the struggle to be lost, and explores two strategies for living after privacy is gone. First, total exposure embraces privacy’s decline, and then contributes to the process with transparency. All personal information is shared without reservation. The resulting ethics is explored through a big data version of Robert Nozick’s Experience Machine thought experiment. Second, transient existence responds to privacy’s loss by ceaselessly generating new personal identities, which translates into constantly producing temporarily unviolated private information. The …

Human Supremacy As Posthuman Risk, Daniel Estrada

Computer Ethics - Philosophical Enquiry (CEPE) Proceedings

Human supremacy is the widely held view that human interests ought to be privileged over other interests as a matter of public policy. Posthumanism is an historical and cultural situation characterized by a critical reevaluation of anthropocentrist theory and practice. This paper draws on Rosi Braidotti’s critical posthumanism and the critique of ideal theory in Charles Mills and Serene Khader to address the use of human supremacist rhetoric in AI ethics and policy discussions, particularly in the work of Joanna Bryson. This analysis leads to identifying a set of risks posed by human supremacist policy in a posthuman context, specifically …

Difference Between Algorithmic Processing And The Process Of Lifeworld (Lebenswelt), Domenico Schneider

Computer Ethics - Philosophical Enquiry (CEPE) Proceedings

The following article compares the temporality of the life-world with the digital processing. The temporality of the life-world is determined to be stretched and spontaneous. The temporality of the digital is given by discrete step-by-step points of time. Most ethical issues can be traced back to a mismatch of these two ways of processing. This creates a foundation for the ethics of the digital processing. Methodologically, phenomenological considerations are merged with media-philosophical considerations in the article.

Information Privacy: Not Just Gdpr, Danilo Bruschi

Computer Ethics - Philosophical Enquiry (CEPE) Proceedings

The "information rush" which is characterizing the current phase of the information age calls for actions aimed at enforcing the citizens' right to privacy. Since the entire information life-cycle (collection, manipulation, storing) is now carried out by digital technologies, most of such actions consists of the adoption of severe measures (both organizational and technological) aimed at improving the security of computer systems, as in the case of the EU General Data Protection Regulation. Usually, data processors which comply with these requirements are exempted by any other duty. Unfortunately recent trends in the computer attack field show that even the adoption …

The Right To Human Intervention: Law, Ethics And Artificial Intelligence, Maria Kanellopoulou - Botti, Fereniki Panagopoulou, Maria Nikita, Anastasia Michailaki

Computer Ethics - Philosophical Enquiry (CEPE) Proceedings

The paper analyses the new right of human intervention in use of information technology, automatization processes and advanced algorithms in individual decision-making activities. Art. 22 of the new General Data Protection Regulation (GDPR) provides that the data subject has the right not to be subject to a fully automated decision on matters of legal importance to her interests, hence the data subject has a right to human intervention in this kind of decisions.

Leveraging Natural Language Processing Applications And Microblogging Platform For Increased Transparency In Crisis Areas, Ernesto Carrera-Ruvalcaba, Johnson Ekedum, Austin Hancock, Ben Brock

SMU Data Science Review

Through microblogging applications, such as Twitter, people actively document their lives even in times of natural disasters such as hurricanes and earthquakes. While first responders and crisis-teams are able to help people who call 911, or arrive at a designated shelter, there are vast amounts of information being exchanged online via Twitter that provide real-time, location-based alerts that are going unnoticed. To effectively use this information, the Tweets must be verified for authenticity and categorized to ensure that the proper authorities can be alerted. In this paper, we create a Crisis Message Corpus from geotagged Tweets occurring during 7 hurricanes …

“Greening” Worcester: Municipal Best Practices For Sustainability, Erin Mckeon, Charline Kirongozi, Jared Duval, Antannia Greene, Qianshu Sun, Zewei Yao

School of Professional Studies

In response to the urgent threat posed by climate change, more and more cities, including Worcester, are attempting to become more environmentally responsible and sustainable. Worcester is attempting to develop ways to become more sustainable; both to strengthen their communities and to protect the planet. The Green Worcester Working Group (GWWG) tasked the Clark Capstone Team with researching best practices for municipal sustainability. The GWWG has set the following priorities: climate change mitigation, resilience, open spaces, sustainable resource management, education and awareness. Taking these into account, the Clark Capstone Team researched the sustainability practices of cities in New England, across …

Worcester Chamber Of Commerce: Recruiting Minority Business Owners, Ryan Dimaria, Alexander Hull, Xikun Lu, Haopeng Wang, Jiacheng Hou, Danning Zhao

School of Professional Studies

Our capstone project was to help the Worcester Regional Chamber of Commerce identify how to re-frame their marketing so it would be appealing to immigrant and minority owned businesses. Based on interviews and external research, our group was able to create a tangible and resourceful data set that provided justified recommendations and ideas on how the Chamber could make adjustments to their marketing plan to attract more businesses of this particular demographic in the city of Worcester. By implementing these recommendations, we believe the Chamber has the opportunity to create a more diverse group of Chamber members, add value to …

Service Now: Cmdb Research, Monika Patel, Smita Patil, Katerina Tzanavara, Manish Chauhan, Yuhao Wang, Houmin Xie, Lei Shi

School of Professional Studies

The MAPFRE Capstone team has been tasked with reviewing and recommending roadmap on the existing CMDB configuration. Paper discusses the team’s overall research on ServiceNow CMDB, Client’s deliverables and introduction to the latest technological innovations. Based on given objectives and team’s analysis we have recommended key solutions for the client to better understand the IT environment areas of business service impact, asset management, compliance, and configuration management. In addition, our research has covered all the majority of the technical and functional areas to provide greater visibility and insight into existing CMDB and IT environment.

For One Child, Zion Bereket, Xin Huang, Yitong Lin, Ruobing Pei, Rachel White, Ziyuan Li

School of Professional Studies

The entirety of this project was completed on the foundation of the three focus areas, which were identified by our client as areas of high need. The client wanted to prioritize these three areas as they believed that these three areas were the most integral to the successful achievement of their mission, as well as to the overall health and longevity of the organization.

Hiv/Aids In The Latino Community Of San Francisco: Past And Present, Jessica Da Silva

School of Professional Studies

There are approximately 122,000 people of Latino origin in San Francisco, which account for 15% of the total population (Census, 2010). Historically, Latinos have and still face several barriers to access healthcare and improvements in health (Aguirre-Molina, Molina & Zambrana, 2001). When the world was exposed to the spread of a new and unknown virus, the broader population suffered from the epidemic. The Latino community in San Francisco was and still is one of the hardest hit by the virus.