Computer Sciences Commons^™

Becoming A Trauma Informed Care Organization, Katie Robery

School of Professional Studies

The Brockton Area Mutli Services Inc or BAMSI is a private, non-profit human services organization providing services to adults and children with developmental disabilities, mental illness, behavioral health, and public health needs. Founded in 1975, BAMSI is in the business of “bringing people and services together.” BAMSI transforms lives by building the capacity of individuals, families, organizations, and communities to learn, thrive, and achieve their goals. BAMSI services promote the recovery, resiliency, and self-determination of the people we serve. As a human services leader, we strive to be the provider of choice. (Duffy, 2019) With an emphasis on respect and …

Diversity And Inclusion In The Workplace; Benefits, Challenges And Strategies For Success, Margaret Leone

School of Professional Studies

In this case study I have explored the topic of diversity and inclusion in the workplace and learned how it can transform a business. When D&I is a serious business strategy supported by senior management it can help recruit and retain top talent, increase profits, and unleash creativity among other benefits. It is important to have leadership that is inclusive so they can set the tone for their staff

This case study evaluates the D&I culture at The Children’s Study Home (CHS) and explores best practices for improvement. CHS is a non-profit human service agency in Western MA, that’s mission …

Young People, Social Media, And Impacts On Well-Being, Andreana Nop

School of Professional Studies

Millennials and Generation Z were born into an age where social media and digital technology have been integrated in nearly all aspects of their lives. While social media has proven to be a valuable communication tool in connecting with each other and sharing information, the long-term psychosocial effects are beginning to become more apparent as social media matures. This study analyzes what these effects are and how communication is impacted for these young people. It questions how young people can leverage social media and decrease harm. The study will be conducted through a literature review and analysis. Its goal is …

Managing Burnout And Secondary Traumatic Stress In Human Service Organizations, Naomi Ingram

School of Professional Studies

This Case Study explores how burnout and secondary traumatic stress impact staffing, service delivery, and organizational effectiveness in a human service agency. The Case Study is focused around Ascentria Care Alliance’s Children & Family Services in Massachusetts, which encompasses three foster care programs: the Unaccompanied Refugee Minor (URM), Division of Children’s Services (DCS), and Intensive Foster Care (IFC) programs. Both individual and organizational approaches are needed to most effectively address burnout and secondary traumatic stress. Individual workers need to build resilience factors such as self-compassion and mindfulness, set appropriate boundaries with clients, engage in ongoing training, support, consultation, and supervision, …

Rest Homes: Their Value On Massachusetts Healthcare Continuum, Ronald Pawelski

School of Professional Studies

In Massachusetts, rest homes provide cost effective care for elderly residents in a community setting. Rest homes, however, are not well-understood and the rest home industry itself suffers greatly, not only from a lack of understanding of the services they provide, but also from the strain on their financial resources due to both competition from other healthcare options and insufficient reimbursement rates for residents’ care.

The paper explores the financial challenges facing the industry and outlines the data that speaks to the value of the rest home care option for both the residents themselves and Massachusetts state healthcare budget. It …

A Case Study On The Best Practices Of The Facilitating Organization For Peer Recovery Support Services In The State Of New Hampshire, Maggie Ringey

School of Professional Studies

In working with the Facilitating Organization for Peer Recovery Support Services through Harbor Homes, I have found that the Recovery Community Organizations that receive support through the FO provide valuable services that help individuals that struggle with substance use disorder achieve and maintain long term sobriety and recovery. The RCOs throughout New Hampshire bridge gaps in services and treatments that are left untouched by traditional clinical methods and through regular check ins, participants at the RCOs have reported that the services provided resulted in positive outcomes in their lives. Throughout the course of this research, I found that the RCOs …

Elder Isolation In Immigrant Communities, Jessica Da Silva

School of Professional Studies

This paper examined loneliness, as a measurement of perceived social isolation, in older immigrant adults. Previous research shows that older adults are more likely to experience social isolation and loneliness. Both of which have a direct correlation with their overall health (Wilson & Molton, 2010, Cacioppo et al., 2002) and mortality rates (Holt-Lunstad et al, 2015). Another international study found that immigrants in particular are at a higher risk for experiencing loneliness (Government of Canada, 2018). In this study, 35 immigrants and non-immigrants participants answered a survey which included 20 questions from the UCLA Loneliness Scale Version 3 (Russel, 1996). …

Dallas, Tx: The Staggering Wealth Gap, Macy Golman

School of Professional Studies

In the summer of 2019, I had the privilege of serving as an AmeriCorps member with an organization called Equal Heart. One of Equal Heart’s main initiatives was to provide meals to children in underserved populations, to make sure that without school in session, these children would still be receiving food. Unfortunately, in many instances, without these meals, many of the children we served would likely not know when they would be eating their next fulfilling meal. There were certain pockets of Dallas that we would travel to everyday, places that were fifteen minutes maximum from my house, but places …

Are These Comments Triggering? Predicting Triggers Of Toxicity In Online Discussions, Hind Almerekhi, Haewoon Kwak, Joni Salminen, Bernard J. Jansen

Research Collection School Of Computing and Information Systems

Understanding the causes or triggers of toxicity adds a new dimension to the prevention of toxic behavior in online discussions. In this research, we define toxicity triggers in online discussions as a non-toxic comment that lead to toxic replies. Then, we build a neural network-based prediction model for toxicity trigger. The prediction model incorporates text-based features and derived features from previous studies that pertain to shifts in sentiment, topic flow, and discussion context. Our findings show that triggers of toxicity contain identifiable features and that incorporating shift features with the discussion context can be detected with a ROC-AUC score of …

A Feel For The Game: Ai, Computer Games And Perceiving Perception, Marc A. Ouellette, Steven Conway

English Faculty Publications

I walk into the room and the smell of burning wood hits me immediately. The warmth from the fireplace grows as I step nearer to it. The fire needs to heat the little cottage through the night so I add a log to the fire. There are a few sparks and embers. I throw a bigger log onto the fire and it drops with a thud. Again, there are barely any sparks or embers. The heat and the smell stay the same. They don’t change and I do not become habituated to it. Rather, they are just a steady stream, …

Multi-Tier Classification Based On Sentiment, Type, Emotion And Purpose For Online Diabetes Community, Ratan Singh Wandeep Kaur

Student Works (2020-2029)

The evolution of social media platforms has created a niche for users to increasingly turn to such sites in order to share and exchange health related information. Facebook being one of the largest social networking sites has only encouraged such exchange thus mounting to a sheer amount of data that is hidden within unstructured text. The aim of this research is to propose a multi-tier classification based on sentiment, type, emotion and purpose (STEP) to classify data collected from diabetes community within Facebook. There are three tiers within the proposed STEP framework namely type, purpose and sentiment (and emotion within …

Geopolitics And The Digital Domain: How Cyberspace Is Impacting International Security, Georgia Wood

Independent Study Project (ISP) Collection

The digital domain is the emerging environment for which the internet and data connectivity exists. This new domain is challenging the traditional place for geopolitics to exist, and creating new challenges to international relations. The use of cyberweapons through direct cyberattacks, such as the possibility of an attack on the U.S. power grid, or misinformation campaigns, such as the one launched by Russia against the 2016 U.S. Presidential election, can expand the international threat landscape. While these new threats increase, states are widely not prepared to address the new challenges in the digital domain. This paper will use three primary …

Predictive Text Encourages Predictable Writing, Kenneth C. Arnold, Krysta Chauncey, Krysztof Z. Gajos

University Faculty Publications and Creative Works

Intelligent text entry systems, including the now-ubiquitous predictive keyboard, can make text entry more efficient, but little is known about how these systems affect the content that people write. To study how predictive text systems affect content, we compared image captions written with different kinds of predictive text suggestions. Our key findings were that captions written with suggestions were shorter and that they included fewer words that that the system did not predict. Suggestions also boosted text entry speed, but with diminishing benefit for faster typists. Our findings imply that text entry systems should be evaluated not just by speed …

Data Mining Of Chinese Social Networks: Factors That Indicate Post Deletion, Meisam Navaki Arefi

Computer Science ETDs

Widespread Chinese social media applications such as Sina Weibo (Chinese Twitter), the most popular social network in China, are widely known for monitoring and deleting posts to conform to Chinese government requirements. Censorship of Chinese social media is a complex process that involves many factors. There are multiple stakeholders and many different interests: economic, political, legal, personal, etc., which means that there is not a single strategy dictated by a single government authority. Moreover, sometimes Chinese social media do not follow the directives of government, out of concern that they are more strictly censoring than their competitors.

One crucial question …

Detecting Fake News In Social Media: An Asia-Pacific Perspective, Meeyoung Cha, Wei Gao, Cheng-Te Li

Research Collection School Of Computing and Information Systems

In March 2011, the catastrophic accident known as "The Fukushima Daiichi nuclear disaster" took place, initiated by the Tohoku earthquake and tsunami in Japan. The only nuclear accident to receive a Level-7 classification on the International Nuclear Event Scale since the Chernobyl nuclear power plant disaster in 1986, the Fukushima event triggered global concerns and rumors regarding radiation leaks. Among the false rumors was an image, which had been described as a map of radioactive discharge emanating into the Pacific Ocean, as illustrated in the accompanying figure. In fact, this figure, depicting the wave height of the tsunami that followed, …

Expectations Of Artificial Intelligence And The Performativity Of Ethics: Implications For Communication Governance, Aphra Kerr, Marguerite Barry, John D. Kelleher

Articles

This article draws on the sociology of expectations to examine the construction of expectations of ‘ethical AI’ and considers the implications of these expectations for communication governance. We first analyse a range of public documents to identify the key actors, mechanisms and issues which structure societal expectations around artificial intelligence (AI) and an emerging discourse on ethics. We then explore expectations of AI and ethics through a survey of members of the public. Finally, we discuss the implications of our findings for the role of AI in communication gover- nance. We find that, despite societal expectations that we can design …

Mind The Gap: Understanding Stakeholder Reactions To Different Types Of Data Security, Audra Diers-Lawson, Amelia Symons

International Crisis and Risk Communication Conference

Data security breaches are an increasingly common problem for organizations, yet there are critical gaps in our understanding of how different stakeholders understand and evaluate organizations that have experienced these kinds of security breaches. While organizations have developed relatively standard approaches to responding to security breaches that: (1) acknowledge the situation; (2) highlight how much they value their stakeholders’ privacy and private information; and (3) focus on correcting and preventing the problem in the future, the effectiveness of this response strategy and factors influencing it have not been adequately explored. This experiment focuses on a 2 (type of organization) x …

Digital Age Of Consent And Age Verification: Can They Protect Children?, Liliana Pasquale, Paola Zippo, Cliona Curley, Brian O'Neill, Marina Mongiello

Articles

Children are increasingly accessing social media content through mobile devices. Existing data protection regulations have focused on defining the digital age of consent, in order to limit collection of children’s personal data by organizations. However, children can easily bypass the mechanisms adopted by apps to verify their age, and thereby be exposed to privacy and safety threats. We conducted a study to identify how the top 10 social and communication apps among underage users apply age limits in their Terms of Use. We also assess the robustness of the mechanisms these apps put in place to verify the age of …

Accessibility Of Deepfakes, Andrew L. Collings

Cybersecurity Undergraduate Research Showcase

The danger posed by falsified media, commonly referred to as deepfakes, has been well researched and documented. The software Faceswap to was used to swap the faces of two politician (Joe Biden and Donald Trump). The testing was performed using an affordable consumer GPU (an AMD Radeon RX 570) over 100,000 iterations. The process and results for the two attempts with the best results (and largest differences) were recorded. The result was ultimately unconvincing, while the software was able to recreate the facial structure the lighting and skin tone did not blend at all.

Exploring Artificial Intelligence-Mediated Communication (Aimc) As A Sub-Field Of Communication Studies. A Textual Examination, Md Nurul Karim Bhuiyan

All Graduate Theses, Dissertations, and Other Capstone Projects

From the book "Speaking into the Air: A History of the Idea of Communication," written by John Durham Peters, we understand a notion about developing one’s destiny; people have the freedom to choose multiple paths to follow (Peters, 2012). If we reject this idea, it is also easy for people to come up with distinct explanations. Even though the meaning of the same issues might vary subject to who is interpreting them, the primary concepts can be interpreted as more or less the same. If we study these two--"artificial intelligence" and "communication"- simultaneously, we can assume some characteristics. Thus, this …

Towards Automated Infographic Design: Deep Learning-Based Auto-Extraction Of Extensible Timeline, Zhutian Chen, Yun Wang, Qianwen Wang, Yong Wang, Huamin Qu

Research Collection School Of Computing and Information Systems

Designers need to consider not only perceptual effectiveness but also visual styles when creating an infographic. This process can be difficult and time consuming for professional designers, not to mention non-expert users, leading to the demand for automated infographics design. As a first step, we focus on timeline infographics, which have been widely used for centuries. We contribute an end-to-end approach that automatically extracts an extensible timeline template from a bitmap image. Our approach adopts a deconstruction and reconstruction paradigm. At the deconstruction stage, we propose a multi-task deep neural network that simultaneously parses two kinds of information from a …

Unix Administrator Information Security Policy Compliance: The Influence Of A Focused Seta Workshop And Interactive Security Challenges On Heuristics And Biases, John Palmer Mcconnell

CCAC Theses and Dissertations

Information Security Policy (ISP) compliance is crucial to the success of healthcare organizations due to security threats and the potential for security breaches. UNIX Administrators (UXAs) in healthcare Information Technology (IT) maintain critical servers that house Protected Health Information (PHI). Their compliance with ISP is crucial to the confidentiality, integrity, and availability of PHI data housed or accessed by their servers. The use of cognitive heuristics and biases may negatively influence threat appraisal, coping appraisal, and ultimately ISP compliance behavior. These failures may result in insufficiently protected servers and put organizations at greater risk of data breaches and financial loss. …

Self-Supervised Learning To Detect Key Frames In Videos, Xiang Yan, Syed Zulqarnain Gilani, Mingtao Feng, Liang Zhang, Hanlin Qin, Ajmal Mian

Research outputs 2014 to 2021

© 2020 by the authors. Licensee MDPI, Basel, Switzerland. Detecting key frames in videos is a common problem in many applications such as video classification, action recognition and video summarization. These tasks can be performed more efficiently using only a handful of key frames rather than the full video. Existing key frame detection approaches are mostly designed for supervised learning and require manual labelling of key frames in a large corpus of training data to train the models. Labelling requires human annotators from different backgrounds to annotate key frames in videos which is not only expensive and time consuming but …

Interactions Between Humans, Virtual Agent Characters And Virtual Avatars, Tamara Griffith

Electronic Theses and Dissertations, 2020-2023

Simulations allow people to experience events as if they were happening in the real world in a way that is safer and less expensive than live training. Despite improvements in realism in simulated environments, one area that still presents a challenge is interpersonal interactions. The subtleties of what makes an interaction rich are difficult to define. We may never fully understand the complexity of human interchanges, however there is value in building on existing research into how individuals react to virtual characters to inform future investments. Virtual characters can either be automated through computational processes, referred to as agents, or …

The Stained Glass Of Knowledge: On Understanding Novice Mental Models Of Computing, Briana Christina Bettin

Dissertations, Master's Theses and Master's Reports

Learning to program can be a novel experience. The rigidity of programming can be at odds with beginning programmer's existing perceptions, and the concepts can feel entirely unfamiliar. These observations motivated this research, which explores two major questions: What factors influence how novices learn programming? and How can analogy by more appropriately leveraged in programming education?

This dissertation investigates the factors influencing novice programming through multiple methods. The CS1 classroom is observed as a "whole system", with consideration to the factors present in it that can influence the learning process. Learning's cognitive processes are elaborated to ground exploration into specifically …

Quantum Computing: Principles And Applications, Yoshito Kanamori, Seong-Moo Yoo

Journal of International Technology and Information Management

The development of quantum computers over the past few years is probably one of the significant advancements in the history of quantum computing. D-Wave quantum computer has been available for more than eight years. IBM has made its quantum computer accessible via its cloud service. Also, Microsoft, Google, Intel, and NASA have been heavily investing in the development of quantum computers and their applications. The quantum computer seems to be no longer just for physicists and computer scientists but also for information system researchers. This paper introduces the basic concepts of quantum computing and describes well-known quantum applications for non-physicists. …

Security Techniques For Intelligent Spam Sensing And Anomaly Detection In Online Social Platforms, Monther Aldwairi, Lo'ai Tawalbeh

All Works

Copyright © 2020 Institute of Advanced Engineering and Science. All rights reserved. The recent advances in communication and mobile technologies made it easier to access and share information for most people worldwide. Among the most powerful information spreading platforms are the Online Social Networks (OSN)s that allow Internet-connected users to share different information such as instant messages, tweets, photos, and videos. Adding to that many governmental and private institutions use the OSNs such as Twitter for official announcements. Consequently, there is a tremendous need to provide the required level of security for OSN users. However, there are many challenges due …

Emoco: Visual Analysis Of Emotion Coherence In Presentation Videos, Haipeng Zeng, Xingbo Wang, Aoyu Wu, Yong Wang, Quan Li, Alex Endert, Huamin Qu

Research Collection School Of Computing and Information Systems

Emotions play a key role in human communication and public presentations. Human emotions are usually expressed through multiple modalities. Therefore, exploring multimodal emotions and their coherence is of great value for understanding emotional expressions in presentations and improving presentation skills. However, manually watching and studying presentation videos is often tedious and time-consuming. There is a lack of tool support to help conduct an efficient and in-depth multi-level analysis. Thus, in this paper, we introduce EmoCo, an interactive visual analytics system to facilitate efficient analysis of emotion coherence across facial, text, and audio modalities in presentation videos. Our visualization system features …

Web Content Management System And Accessibility Awareness: A Comparative Study Of Novice Users And Accessibility Outcomes, Fatima Artiba Diaz

Theses: Doctorates and Masters

Since its creation, the Web has progressively developed and become a vital source of information in every domain and for almost all people. It is crucial to guarantee that the information contained on the Web is available for everyone, especially for people with special needs. Removing accessibility barriers is fundamentally based on tools, skills and support of all contributors, particularly the content creators, to ensure information is navigable and usable in the context of the end users experience. Web Content Management Systems play a significant role in structuring, storing and provision content to the Web and have evolved to address …

Rating News Claims: Feature Selection And Evaluation, Izzat Alsmadi, Michael J. O'Brien

Computer Science Faculty Publications (Archived)

News claims that travel the Internet and online social networks (OSNs) originate from different, sometimes unknown sources, which raises issues related to the credibility of those claims and the drivers behind them. Fact-checking websites such as Snopes, FactCheck, and Emergent use human evaluators to investigate and label news claims, but the process is labor- and time-intensive. Driven by the need to use data analytics and algorithms in assessing the credibility of news claims, we focus on what can be generalized about evaluating human-labeled claims. We developed tools to extract claims from Snopes and Emergent and used public datasets collected by …