Computer Sciences Commons^™

Mobile Information Communication Technology For Crisis Management : Understanding User Behavior, Response And Training, Elizabeth Avery Gomez

Dissertations

SMS text-messaging is an interoperable communication vehicle known to be dependable for mass media alert notifications in crisis management. SMS text-messaging also offers potential as one viable two-way communication alternative for field responders in crisis response. Both continuously changing mobile information communication technologies and the importance of precise information exchange constitute a need for communication protocol training and practice. This study introduces a technology-mediated training technique based on speech act and communicative action theories. These theories are used to inform the design of a baseline measure for task performance improvement and to suggest a model to predict communication readiness. Because …

Designing Multimodal Interaction For The Visually Impaired, Xiaoyu Chen

Dissertations

Although multimodal computer input is believed to have advantages over unimodal input, little has been done to understand how to design a multimodal input mechanism to facilitate visually impaired users' information access.

This research investigates sighted and visually impaired users' multimodal interaction choices when given an interaction grammar that supports speech and touch input modalities. It investigates whether task type, working memory load, or prevalence of errors in a given modality impact a user's choice. Theories in human memory and attention are used to explain the users' speech and touch input coordination.

Among the abundant findings from this research, the …

A Supply Chain Design Model With Unreliable Supply, Lian Qi, Zuo-Jun Max Shen

Business and Information Technology Faculty Research & Creative Works

Uncertainties abound within a supply chain and have big impacts on its performance. We propose an integrated model for a three-tiered supply chain network with one supplier, one or more facilities and retailers. This model takes into consideration the unreliable aspects of a supply chain. the properties of the optimal solution to the model are analyzed to reveal the impacts of supply uncertainty on supply chain design decisions. We also propose a general solution algorithm for this model. Computational experience is presented and discussed.

Research On Multi-Agent-Based Shipping Information System, Kai Wang

World Maritime University Dissertations

No abstract provided.

The Influence Of Online Word Of Mouth On Product Sales In Retail E-Commerce: An Empirical Investigation, Alanah Davis, Deepak Khazanchi

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

The ability to exchange opinions and experiences online is known as online word of mouth (WOM). Due to the high acceptance of consumers and their apparent reliance on online WOM it is important for organizations to understand how it works and what kind of impact it has on product sales. Using the well-established notions of volume and valence to describe online WOM, we empirically evaluate the hypothesized relationship between online WOM in a retail e-commerce site and actual product sales. Our analysis of the data shows that there is a significant change in the number of products sold following the …

An Information Technology Therapy Approach To Micro-Enterprise Adoption Of Icts, Peter Wolcott, Sajda Qureshi, Mehruz Kamal

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

The advent of Information and Communication Technologies (ICTs) has opened up new opportunities for micro-enterprises to improve their businesses. However the challenges to using ICTs are impeding these businesses from growing into the drivers for development that they can be. This suggests that a potentially important driver of development needs to be supported. This paper investigates the adoption of ICTs in eight micro-enterprises in an underserved community of Omaha, Nebraska. Following an action research study, this research provides insight into the key challenges and opportunities facing micro-enterprises in their use of ICTs to create value for their businesses. Its contribution …

Innovation Stack - Choosing Innovations For Commercialization, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

This paper describes a method for enterprises to order the innovations of interest according to a number of parameters including their own business strategy and core competencies. The method takes into account aspects such as ability to create entry barriers and complementary assets. Enterprises can now use this method to both filter out innovations that may not be of interest to them and then order the short listed or selected innovations according to their attractiveness.

Mapping Better Business Strategies With Gis, Tin Seong Kam

Research Collection School Of Computing and Information Systems

The value of location as a business measure is fast becoming an important consideration for organisations. GIS (Geographical Information Systems), with its capability to manage, display, analyse business information spatially, is emerging as a powerful location intelligence tool. In the US, Starbucks, Blockbuster, Hyundai, and thousands of other businesses use census data and GIS software to help them understand what types of people buy their products and services, and how to better market to these consumers. For example, McDonald’s in Japan uses a GIS system to overlay demographic information on maps to help identify promising new store sites. Singapore Management …

Re-Engineering Xid Technologies - From Enterprise To Consumer Markets, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

Several studies have addressed the process of taking ideas to markets but few have shared the experiences of start up companies that have reexamined their product strategies and repositioned their products and services for better revenues and profits. This paper reports the efforts related to repositioning of XID technologies, a start up company, into new markets while continuing to exploit its core technical competencies.

Designing The Value Curve For Your Next Innovation, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

This paper introduces an additional feature to the strategy canvas and value curve that will make innovation designers more effective. The new feature is to let the innovators carry out the designs of their new innovations taking into account both the cost of improving the quality of a parameter that the users value highly and the savings accrued from the drop in provisioning for parameters that users place less emphasis in an innovation.

An Examination Of Online Product Comparison Service: Fit Between Product Type And Disposition Style, Fiona Fui-Hoon Nah, W. Hong, L. Chen, H. Lee

Research Collection School Of Computing and Information Systems

Horizontal and vertical disposition styles are two main formats used in product comparison service on e-commerce websites. In this research, we hypothesize that there is a fit between product type (‘think’ vs. ‘feel’ product) and disposition style (horizontal vs. vertical style), where horizontal disposition style is more appropriate for ‘feel’ products and vertical disposition style is a better fit for ‘think’ products. An experiment will be carried out to test the hypotheses.

Entrepreneurial Opportunities And Market Analysis Of The Information Technology And Software Development Sector Of Pakistan, Toshio Fujita, Hassan Tajuddin

Business Review

This study investigates the Information Technology and the Software Development sector of Pakistan. It discusses the reasons for the lack of trust in Pakistani IT companies and different problems faced by an entrepreneur starting an IT company in Pakistan. The data was analyzed by qualitative content analysis. The findings are discussed with reference to previous research, and implications for entrepreneurial setups are noted.

Improving Memory-Based Collaborative Filtering Using A Factor-Based Approach, Zhenxue Zhang, Dongsong Zhang, Zhiling Guo

Research Collection School Of Computing and Information Systems

Collaborative Filtering (CF) systems generate recommendations for a user by aggregating item ratings of other like-minded users. The memory-based approach is a common technique used in CF. This approach first uses statistical methods such as Pearson’s Correlation Coefficient to measure user similarities based on their previous ratings on different items. Users will then be grouped into different neighborhood depending on the calculated similarities. Finally, the system will generate predictions on how a user would rate a specific item by aggregating ratings on the item cast by the identified neighbors of his/her. However, current memory-based CF method only measures user similarities …

Is Interpersonal Trust A Necessary Condition For Organisational Learning?, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

The organisational behaviour and management literature has devoted a lot attention on various factors affecting organisational learning. While there has been much work done to examine trust in promoting organisational learning, there is a lack of consensus on the specific type of trust involved. The purpose of this paper is to highlight the importance of interpersonal trust in promoting organisational learning and propose a research agenda to test the extent of interpersonal trust on organisational learning. This paper contributes to the existing organisational learning literature by specifying a specific form of trust, interpersonal trust, which promotes organisational learning and proposing …

Generating Job Schedules For Vessel Operations In A Container Terminal, Thin Yin Leong, Hoong Chuin Lau

Research Collection School Of Computing and Information Systems

No abstract provided.

The Business Model Of "Software-As-A-Service", Dan Ma

Research Collection School Of Computing and Information Systems

The emergence of the software-as-a-service (SaaS) business model has attracted great attentions from both researchers and practitioners. SaaS vendors deliver on-demand information processing services to users, and thus offer computing utility rather than the standalone software itself. In this work, the author propose an analytical model to study the competition between the SaaS and the traditional COTS (commercial off-the-shelf) solutions for software applications. The author show that when software applications become open, modulated, and standardized, the SaaS business model will take a significant market share. In addition, under certain market conditions, offering users an easy exit option through the software …

Incorporating Inventory And Routing Costs In Strategic Location Models, Zuo-Jun Max Shen, Lian Qi

Business and Information Technology Faculty Research & Creative Works

We consider a supply chain design problem where the decision maker needs to decide the number and previous termlocationsnext term of the distribution centers (DCs). Customers face random demand, and each DC maintains a certain amount of safety stock in order to achieve a certain service level for the customers it serves. The objective is to minimize the total previous termcostnext term that includes previous termlocation costs and inventory costsnext term at the DCs, and distribution previous termcostsnext term in the supply chain. We show that this problem can be formulated as a nonlinear integer programming previous termmodel,next term for …

The Impact Of Cultural And Religious Values On Adoption Of Innovation, Angela Hausman, Morris Kalliny

Business and Information Technology Faculty Research & Creative Works

Although managing the adoption of innovations domestically can be frustrating, the complexity of the issue increases tremendously when companies take a global approach to marketing. Differences in cultural and religious values can have a great impact on the process of innovation adoption. This study investigates the role of these cultural and religious values, specifically, collectivism/individualism/, uncertainty avoidance and power distance. a conceptual model is presented to illustrate the relationship between cultural/religious values and adoption of innovation.

Usage-Based Versus Flat Pricing For E-Business Services With Differentiated Qos, Zhen Liu, Laura Wynter, Cathy Xia

Research Collection School Of Computing and Information Systems

Design of e-commerce services that are competitive, in such a quickly responding market, requires the analyses of prices and price structures. We present a general model of an e-commerce market that allows us to analyze optimal price structures, both flat and usage-based. Based on the price structure of a major web hosting provider, we consider both single-tier and two-tier (burst-rate) pricing, and our result suggests that the more complex two-tier structure may not be worth the marketing effort, as the firm?s equilibrium profits will not increase through the use of this structure. An essential feature of our approach is that …

Making The ‘Most’ Out Of Rfid Technology: A Research Agenda For The Study Of The Adoption, Use And Impact Of Rfid, John Curtin, Robert J. Kauffman, Frederick J. Riggins

Research Collection School Of Computing and Information Systems

Radio frequency identification (RFID) technology dramatically increases the ability of the organization to acquire a vast array of data about the location and properties of any entity that can be physically tagged and wirelessly scanned within certain technical limitations. RFID can be applied to a variety of tasks, structures, work systems and contexts along the value chain, including business-to-business logistics, internal operations, business-to-consumer marketing, and after-sales service applications. As industry adoption of RFID increases there is an emerging interest by academic researchers to engage in scholarly investigation to understand how RFID relates to mobility, organizational and systems technologies (MOST). In …

Assessing Organizational Innovation Capability And Its Effect On E-Commerce Initiatives, Ann L. Fruhling, Keng Siau

Research Collection School Of Computing and Information Systems

This research uses a qualitative approach to study the innovative capability of two organizations and the effect of innovation on their E-Commerce initiatives, strategies, and outcomes. The Innovation Strategy Model is used in this research to analyze the innovative capability of two organizations. The case study research methodology was selected and two case studies are presented. The research results show that one organization is more innovative than the other in terms of its innovative capability. A post-study follow-up shows that the organization that was high on innovative capability was very successful in their E-Commerce initiative whereas the other organization was …

Innovation Engine, Arcot Desai Narasimhalu

Research Collection School Of Computing and Information Systems

This paper describes a meta-model for innovation using an automobile engine as a metaphor. This innovation meta-model is used to manage a collection of innovation models. We develop an algorithm to identify innovations with potential for success using this meta-model. This meta-model can be used by corporations and individuals to identify plausible innovations at any given point in time.

People-Search : Searching For People Sharing Similar Interests From The Web, Quanzhi Li

Dissertations

On the Web, there are limited ways of finding people sharing similar interests or background with a given person. The current methods, such as using regular search engines, are either ineffective or time consuming. In this work, a new approach for searching people sharing similar interests from the Web, called People-Search, is presented. Given a person, to find similar people from the Web, there are two major research issues: person representation and matching persons. In this study, a person representation method which uses a person's website to represent this person's interest and background is proposed. The design of matching process …

Sifting Customers From The Clickstream : Behavior Pattern Discovery In A Virtual Shopping Environment, Peishih Chang

Dissertations

While shopping online, customers' needs and goals may change dynamically, based on a variety of factors such as product information and characteristics, time pressure and perceived risk. While these changes create emergent information needs, decisions about what information to present to customers are typically made before customers have visited a web site, using data such as purchase histories and logs of web pages visited. Better understanding of customer cognition and behavior as a function of various factors is needed in order to enable the right information to be presented at the right time. One approach to achieving this understanding is …

Employing Social Capital By Small & Medium Enterprises To Bear Fruit From Wireless Communications, Abdelnasser Abdelaal, Mehruz Kamal, Peter Wolcott

Information Systems and Quantitative Analysis Faculty Proceedings & Presentations

Wireless and mobile communications can save Small and Medium Enterprises (SMEs) significant time, money, and effort due to the mobility, flexibility, and ease of use mobile devices provide. SMEs that use such innovations can improve productivity, decrease costs, and enhance the quality of the business process. Lacking technical skills and financial resources, SMEs need special support from local communities and governments in order to survive the severe competition of big chain stores. This paper proposes a model for SMEs to adopt new innovations—those of wireless communications—by employing social capital. We have used a case study approach to show that social …

Modeling Architectural Strategy Using Design Structure Networks, C. Jason Woodard

Research Collection School Of Computing and Information Systems

System architects face the formidable task of purposefully shaping an evolving space of complex designs. Their task s further complicated when they lack full control of the design process, and therefore must anticipate the behavior of other stakeholders, including the designers of component products and competing systems. This paper presents a conceptual tool called a design structure network (DSN) to help architects and design scientists reason effectively about these situations. A DSN is a graphical representation of a system’s design space. DSNs improve on existing representation schemes by providing a compact and intuitive way to express design options—the ability to …

Control Of The Electronic Management Of Information, A. Boone, R. Szatmary Jr.

Publications (YM)

This procedure establishes the responsibilities and provides direction for developing and evaluating the adequacy of process controls on specific uses of electronically stored information. These uses include, but are not limited to, information used in design input, developed as design output, or developed as input to or output from scientific investigation or performance assessment modeling and analysis. This pertains to information that resides in an electronic information management system or on electronic media.

An Exploratory Study Of Iso 9001:2000 Quality Management Systems Using The Iso/Iec 15504 Architecture, Paul Richard Shimp

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this paper is to provide an exploratory study on the implementation and issues regarding Quality Management Systems as defined by ISO 9001 :2000 using the architecture of ISO/IEC 15504. The recently published ISO/IEC 15504 series of standards provides a framework to assess processes and determine levels of capability. With the use of this framework, the study will focus on the assessment and identification of problem areas requiring focus for continual improvement within an ISO 9001 :2000 quality management system.

The structure of this paper is as follows: Section 1 provides a background discussion of ISO 9001 :2000. …

In Pursuit Of An Aptitude Test For Potential Cyberspace Warriors, Tiffiny S. Smith

Theses and Dissertations

The Air Force has officially assumed the cyberspace mission. To perform this mission well, it is important to employ personnel who have the necessary skill sets and motivation to work in a cyberspace environment. The first step in employing the right people is to screen all possible candidates and select those with an aptitude for acquiring the skill sets and with the motivation to perform this work. This thesis attempts to determine the necessary skills and motivations to perform the cyberspace mission and recommends a screening process to select the candidates with the highest probability for success. Since this mission …

Valuing Information Technology Infrastructures: A Growth Options Approach, Qizhi Dai, Robert J. Kauffman, Salvatore T. March

Research Collection School Of Computing and Information Systems

Decisions to invest in information technology (IT) infrastructure are often made based on an assessment of its immediate value to the organization. However, an important source of value comes from the fact that such technologies have the potential to be leveraged in the development of future applications. From a real options perspective, IT infrastructure investments create growth options that can be exercised if and when an organization decides to develop systems to provide new or enhanced IT capabilities. We present an analytical model based on real options that shows the process by which this potential is converted into business value, …