Operations Research, Systems Engineering and Industrial Engineering Commons^™

Post-Project Risk Perception And Systems Management Reaction, Baqer Alali

Engineering Management & Systems Engineering Theses & Dissertations

The objective of this research is to identify whether risk management in projects has any role in risk management in systems. Projects, systems, and risk management are three integral concepts in the management of various enterprises and agencies. Risk management is a common concept in systems and project processes. To avoid failures or crisis during their life cycles, projects and systems managers practice risk management. Projects and systems have well defined life cycles during which the risk is defined, controlled, and managed. Risk management is conducted in each phase of projects and systems. Projects are initiated to close certain operational …

The Influence Of Network Factors On Network Centric Operations, Mehmet Fidanci

Engineering Management & Systems Engineering Theses & Dissertations

As Information Age changes the lifestyle of all humankinds, it also changes the way how to defense and secure the borders are secured and defended. The Information Age is about information superiority. It evolves the command and control concept, proactively, to optimize the size of the units and their connections within a combat force for effective mission accomplishment. The biggest issue is how big a unit will be and how they will arrange and connect it to the command and control structure in order for the unit to be effective on the battlefield. While some arrangements connect to each other …

A Decision Making Construct For Complex Situations, Van Edward Brewer

Engineering Management & Systems Engineering Theses & Dissertations

The uncertainty inherently associated with complexity challenges decision-making processes, indicating a need for a construct for decision making in complex situations. A review of the literature on systems, complexity, and paradigms indicates that such a construct must be internally consistent with well-defined philosophical foundations and further that systems and complexity (as used in complex situations) are not necessarily internally consistent with traditional philosophical foundations. Therefore, a decision making construct for complex situations requires research into different foundations. This research addresses these gaps, deriving axiological and methodological components based on a set of principles consistent with the ontology and epistemology of …

Utilizing Knowledge Transfer To Promote Management Of Countervailing Risks In Value Stream Analysis, Jeffery A. Temple

Engineering Management & Systems Engineering Theses & Dissertations

Organizations are frequently faced with the challenges of modifying and streamlining their processes by utilizing the latest process improvement techniques such as Lean Thinking. They use these techniques to allow them to better perform their organizational purposes through the elimination of waste and non-value added steps. Personnel performing these modifications need to account for potential outcomes and risks when streamlining processes. An association of knowledge transfer and experience to the identification and handling of these countervailing or alternative risks when performing Lean Thinking value stream analysis is investigated. The elements of risk management, Lean Thinking and knowledge transfer are described. …

Towards A Theory Of Understanding Within Problem Situations, Jose J. Padilla

Engineering Management & Systems Engineering Theses & Dissertations

The concept of understanding is ambiguously used across areas of study, such as philosophy and cognitive sciences. This ambiguity partly originates from understanding's generally accepted definition of 'grasping' of something. Further, the concept is confounded with concurrent processes such as learning and decision making. This dissertation provides a general theory of understanding (GTU) that explains the concept of understanding unambiguously and separated from concurrent processes.

The GTU distinguishes between the process of understanding and its outcomes. Understanding, defined as a process, is the matching of knowledge, worldview, and problem. The outcome of this process is the assignment of a truth …

Optimization Models And Algorithms For Spatial Scheduling, Christopher J. Garcia

Engineering Management & Systems Engineering Theses & Dissertations

Spatial scheduling problems involve scheduling a set of activities or jobs that each require a certain amount of physical space in order to be carried out. In these problems space is a limited resource, and the job locations, orientations, and start times must be simultaneously determined. As a result, spatial scheduling problems are a particularly difficult class of scheduling problems. These problems are commonly encountered in diverse industries including shipbuilding, aircraft assembly, and supply chain management. Despite its importance, there is a relatively scarce amount of research in the area of spatial scheduling.

In this dissertation, spatial scheduling problems are …

Developing A Philosophical Profile Of The Individual For Complex Problem-Solving Through Agent-Based Modeling, Ipek Bozkurt

Engineering Management & Systems Engineering Theses & Dissertations

Research that focuses on the emotional, mental, behavioral and cognitive capabilities of individuals has been abundant within disciplines such as psychology, sociology, and anthropology, among others. The main argument made in this dissertation, however, is that a different perspective is necessary in order to gain insight about individuals when facing the complex problems that are presented within engineering and management disciplines. This is done by developing the Philosophical Profile of the Individual (PPI) that uses epistemology, ontology and teleology as underlying dimensions of philosophical predispositions. The epistemology dimension considers whether an individual is an Empiricist or a Rationalist, the ontology …

A Study Of Decision Analysis Methods In Aerospace Technology Assessments, Sharon Monica Jones

Engineering Management & Systems Engineering Theses & Dissertations

Managers of aerospace technology programs and projects are faced with the challenge of making technology portfolio decisions under conditions of limited data, rapidly changing macro level factors and organizational uncertainties. To help make these technology investment decisions, some aerospace managers and analysts have used techniques from the field of decision analysis. In addition, there have been a limited number of research studies of real decision problems.

This dissertation presents the results of a non-experimental examination of the use of decision analysis methods for the assessment of aerospace technology portfolios. A web-based survey instrument was developed based on the results of …

An Analytical Framework And Model Formulation For Measuring Risk In Engineering Enterprise Systems: A Capability Portfolio Perspective, Paul Raphael Garvey

Engineering Management & Systems Engineering Theses & Dissertations

This work formulates an analytical framework and computational model for assessing risk in engineering enterprise systems. It addresses the engineering management problem of how to represent, model, and measure risk in large-scale, complex systems engineered to function in enterprise-wide environments.

The research in this dissertation extends current practice in the management of risk for traditional systems and creates new constructs and protocols for the management of risk in engineering large-scale, complex, and highly networked enterprise systems. This work advances engineering management theory and analytic practice as applied to the measurement and management of risk for enterprise systems engineered within capability …

Reconciling Discontinuities And Disruptions: The Construction Of An Integrated Typology, David Jeffery Kern

Engineering Management & Systems Engineering Theses & Dissertations

Radical innovations are often characterized by a rapid shift from one dominant design to another. The theories of discontinuous and disruptive innovation present two important and independent explanations for why these shifts occur. This research tests the usefulness of combining these two theories into a single integrated typology. First, a typology is constructed that classifies shifts in dominant designs according to the theories of discontinuous and disruptive innovation. Next, the usefulness of this typology is tested with a taxonomy derived from 100 randomly selected shifts in dominant designs from across a broad range of industries. This research reconciles the theories …

Towards The Quantitative Analysis Of The Connectivity Value Of Networked Operations, Dean Deller

Engineering Management & Systems Engineering Theses & Dissertations

While the nature of and the approach to command and control is evolving in order to meet the challenges of Information Age warfare, the essential functions that must be accomplished remain constant. One of those essential functions is the arrangement of the assets within a combat force. Certainly, the many different ways to arrange a given set of assets will have different impacts on the combat effectiveness of the force. Some arrangements will enable self-synchronization, while other arrangements will impede it. How then, should an Information Age combat force be organized in order to optimize its effectiveness?

The concept of …

Investigating The Relationship Between An It Project Manager's Emotional Intelligence And The Customer's Perception Of Success, William Jacob Lamarsh Ii

Engineering Management & Systems Engineering Theses & Dissertations

This research focuses on the intersections of Project Management, Information Technology (IT), and Emotional Intelligence. The Project Management Institute (PMI) created the Project Management Professional (PMP) certification, which is one of the most highly regarded and sought after professional certifications (Project Management Institute 2005, p. 15-18). This certification acknowledges the holder as a knowledgeable practitioner in Project Management. The purpose behind Project Management is to obtain requirements, sometimes fluid at best, and develop solutions that are traceable by schedule and cost controls. This approach allows a Project Manager to monitor and control the project through successful completion. However, the PMI …

Network Optimization Of Dynamically Complex Systems, Ramez Ahmed Shamseldin

Engineering Management & Systems Engineering Theses & Dissertations

The aim of this research is to optimize large scale network handling capabilities for large system inventories and to implement strategies for the purpose of reducing capital expenses. As computers become more and more networked, it is easier to share files among storage media. In addition, more bandwidth will be consumed by network flow because customers will be connected through networks which will transfer files and data, such as video files (MPEGn, AVI, WMV, etc.) to be watched at a customer's computer (host). Furthermore, these networks terminals will be used as mini warehouses to save files and data. Selective files …

Operational Knowledge Transfer In Municipal Utility Organizations, G. Christian Guvemator Iv

Engineering Management & Systems Engineering Theses & Dissertations

Municipal water and wastewater utility systems experience several challenges related to maintaining an experienced operations workforce. One of these issues is the loss of operational knowledge as the current experienced workforce reaches the age of retirement. The future success of system operability depends upon a process that transfers the knowledge of the experienced employee into the organization before he or she retires. Recent investigations highlight the importance of, and the methods for, knowledge transfer; however, current literature does not include significant information on the municipal utility industry. The objective of this investigation is to identify how operational knowledge is being …

An Integrated Probability-Based Approach For Multiple Response Surface Optimization, Okay Isik

Engineering Management & Systems Engineering Theses & Dissertations

Nearly all real life systems have multiple quality characteristics where individual modeling and optimization approaches can not provide a balanced compromising solution. Since performance, cost, schedule, and consistency remain the basics of any design process, design configurations are expected to meet several conflicting requirements at the same time. Correlation between responses and model parameter uncertainty demands extra scrutiny and prevents practitioners from studying responses in isolation. Like any other multi-objective problem, multi-response optimization problem requires trade-offs and compromises, which in turn makes the available algorithms difficult to generalize for all design problems. Although multiple modeling and optimization approaches have been …

Engineering Management Framework In Support Of Modeling & Simulation Application For Domain Specific Procurement, Thomas Guy Litwin

Engineering Management & Systems Engineering Theses & Dissertations

A strategic process is desirable for project-based organizations in order for them to be efficient and effective when developing Modeling & Simulation (M&S) systems. This thesis proposes an overarching process that combines traditional M&S and Engineering Management methodologies in a new framework to support M&S organizations during the procurement process.

This thesis proposes both a Strategic Project Management Process (SPMP) and a systems engineering process for M&S federation development projects. The systems engineering process utilizes the artifacts of Model Driven Architecture (MDA) to support building M&S federations driven by operational requirements. Detailed research of this systems engineering process revealed a …

Radical Impact Of Change In Actions And Confidence Index On Reverse Decision Making An Application Based Study, Swatee Trimbak Paithankar

Engineering Management & Systems Engineering Theses & Dissertations

While making decisions under uncertainty, people are often unaware of the logical approach to form the decision process. It is assumed that collecting details, analyzing and evaluating data is enough to make 'proper' decisions. However, past research in the decision making arena has significantly validated that there exists a class of decision problems which is complex, ill-structured and not defined to the level where decision makers can draw logical conclusions based on existing traditional decision approaches. RDM (reverse decision making), one of the novel approaches of decision making under conditions of uncertainty, has shown potential towards addressing some of these …

Determining Underlying Characteristics Of Supplier Evaluation Model: A Quantitative Empirical Research, Zeynep Ozlem Ozgun

Engineering Management & Systems Engineering Theses & Dissertations

Rapid changes in the business environment, driven by competitive pressures and business complexity, present challenges that organizations cannot address without the support of their suppliers. In the past decades, performance evaluation factors such as quality, delivery, and price have been widely used by organizations to measure their suppliers' performance. Traditional supplier performance dimensions now considered to be only single dimensional, and not guarantee long term success of an organization. Use of internationally recognized standards and guidelines such as ISO 9000, MBNQA are recommended to be feasible for supplier Quality Management System evaluation in the literature. However, their effectiveness as a …

A Risk- And Fuzzy Set-Based Methodology For Advanced Concept Technology Demonstration Military Utility Assessment Design, Thomas James Meyers

Engineering Management & Systems Engineering Theses & Dissertations

The U.S. Department of Defense Advanced Concept Technology Demonstration (ACTD) and derivative, rapid acquisition programs offer timely solutions to critical military needs by assessing the utility of technologies mature enough to be fielded without application of traditional, defense system development processes. Military utility assessments (MUA) are ACTDs' most critical features, but the lack of a standard for identifying assessment criteria tailored to specific demonstrations risks poorly informed acquisition decisions and the military operations those decisions are intended to support.

The purpose of this research was to develop and deploy a methodology for identifying measures of effectiveness integral to advanced concept …

An Exploratory Study Of Iso 9001:2000 Quality Management Systems Using The Iso/Iec 15504 Architecture, Paul Richard Shimp

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this paper is to provide an exploratory study on the implementation and issues regarding Quality Management Systems as defined by ISO 9001 :2000 using the architecture of ISO/IEC 15504. The recently published ISO/IEC 15504 series of standards provides a framework to assess processes and determine levels of capability. With the use of this framework, the study will focus on the assessment and identification of problem areas requiring focus for continual improvement within an ISO 9001 :2000 quality management system.

The structure of this paper is as follows: Section 1 provides a background discussion of ISO 9001 :2000. …

Uncertainty Assessment In High-Risk Environments Using Probability, Evidence Theory And Expert Judgment Elicitation, Stella Barberis Bondi

Engineering Management & Systems Engineering Theses & Dissertations

The level of uncertainty in advanced system design is assessed by comparing the results of expert judgment elicitation to probability and evidence theory. This research shows how one type of monotone measure, namely Dempster-Shafer Theory of Evidence can expand the framework of uncertainty to provide decision makers a more robust solution space. The issues imbedded in this research are focused on how the relevant predictive uncertainty produced by similar action is measured.

This methodology uses the established approach from traditional probability theory and Dempster-Shafer evidence theory to combine two classes of uncertainty, aleatory and epistemic. Probability theory provides the mathematical …

A Structured Systemic Framework For Software Development, Kevin Macgregor Adams

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research was to develop and apply a systems-based framework for the analysis of software development project performance. Software development project performance is measured at the project level; that is, cost, schedule, and product quality that affect the overall project. To date, most performance improvement efforts have been focused on individual processes within the overall software development system. Making improvements to sub-elements, processes, or sub-systems without regard for the overall project is a classic misbehavior entered into by practitioners who fail to use a holistic, systemic approach. Attempts to improve sub-system behavior are at odds with The …

Exact And Heuristic Algorithms For The Job Shop Scheduling Problem With Earliness And Tardiness Over A Common Due Date, Leonardo Bedoya-Valencia

Engineering Management & Systems Engineering Theses & Dissertations

Scheduling has turned out to be a fundamental activity for both production and service organizations. As competitive markets emerge, Just-In-Time (JIT) production has obtained more importance as a way of rapidly responding to continuously changing market forces. Due to their realistic assumptions, job shop production environments have gained much research effort among scheduling researchers. This research develops exact and heuristic methods and algorithms to solve the job shop scheduling problem when the objective is to minimize both earliness and tardiness costs over a common due date. The objective function of minimizing earliness and tardiness costs captures the essence of the …

An Empirical Investigation Into The Relationships Between Emotional Intelligence, Use Of Knowledge Transfer Methods, And Project Performance, Brent Michael Decker

Engineering Management & Systems Engineering Theses & Dissertations

Increasingly, the use of project teams is becoming commonplace within organizations as the primary means to accomplish complex tasks. While the literature has long acknowledged that the knowledge transfer process is a key component in achieving organizational success and ultimately sustaining a competitive advantage, very little has been written that specifically examines the knowledge transfer process at the project team level. In an attempt to increase the understanding of knowledge transfer processes at the project team level, the effect that a relatively new construct, termed emotional intelligence, has on the use of knowledge transfer methods is examined. The relationships between …

Reverse Decision Making And Goal Attainment A Proof Of Concept As A New Approach To The Decision Making Process Under Uncertainty, Shitalkumar S. Sabne

Engineering Management & Systems Engineering Theses & Dissertations

Decision making occurs when one must choose among alternatives. However, in uncertain environments where problems are complex and decision makers lack complete knowledge of the situation as well as decision alternatives, it's not possible for them to select an optimal decision outcome by 'Traditional Decision Approaches'. At present Reverse Decision Making is the central, although new and unproved, approach of Old Dominion University's Engineering Management and Systems Engineering research on decision making process for uncertain and complex situations. Even though research in decision making spans over one hundred years, there are still important problems which remain to be addressed.

There …

Development Of A Theoretical Framework Of Distributed Cognition Phenomena In Control Centers During Crisis Conditions, Christopher J. West

Engineering Management & Systems Engineering Theses & Dissertations

The purpose of this research is to develop and partially validate a theoretical framework describing distributed cognition phenomena occurring in organizational control centers functioning in crisis environments. Using a systems approach, the work synthesizes existing constructs relating to distributed cognition then supplements this knowledge with review of crisis management literature. The goal of this effort is the development of a framework for understanding the impact of crisis conditions on such phenomena occurring within the specified setting. An exploratory case study approach was used to partially validate and refine the framework by gauging its ability to interpret the impact of crisis …

Crisis Management In Projects, Senol Nazikkol

Engineering Management & Systems Engineering Theses & Dissertations

The objective of this investigation is to identify the processes, benefits and important tools of crisis management in projects. Crisis management is a system that helps managers to prevent and overcome crises. In this research, a general review about crisis, crisis management processes and tools are discussed. The research was done by using the information in the literature and expert judgment. This paper can be used by academics as a foundation for further research and development in the area of crisis management in projects. Managers of projects can use this study for improving their projects and project-based organizations' crisis management …

The Analytic Hierarchy & The Analytic Network Processes In Multicriteria Decision Making: A Comparative Study, Ali K. Taslicali

Engineering Management & Systems Engineering Theses & Dissertations

The objective of this investigation is to identify the critical benefits and factors of decision making models in a changing technological environment. Decision making models are helping tools for the managers or decision makers to make future plans by using qualitative or quantitative data. In this research, a general idea about decision making models and, comparison between the two important models, the Analytical Hierarchy Process (AHP) and the Analytical Network Process (ANP), are introduced. The research was done by using the information in the literature and expert judgment. This paper can be used by academics as a foundation for further …

A Robust Reactive Scheduling System With Application To Parallel Machine Scheduling, Jean-Paul M. Arnaout

Engineering Management & Systems Engineering Theses & Dissertations

In this turbulent world, scheduling role has become crucial in most manufacturing production, and service systems. It allows the allocation of limited resources to activities with the objective of optimizing one performance measure or more. Resources may be machines in a factory, operating rooms in a hospital, or employees in a company, while activities can be jobs in a manufacturing plant, surgeries in a hospital, or paper work in a company. The goal of each schedule is to optimize some performance measures, which could be the minimization of the schedule makespan, the jobs' completion times, jobs' earliness and tardiness, among …

A Dyadic Composition To Foster Virtual Team Effectiveness: An Experimental Study, Gamze Karayaz

Engineering Management & Systems Engineering Theses & Dissertations

The importance of effectiveness for virtual teamwork continues to gain momentum as technology and globalization of work accelerate. The implementation of virtual teams provides one approach to enhance competitiveness, overcoming the disadvantages of space and time differences through collaborative technologies. The influence of structure to virtual team performance has not been clearly established in the literature. The purpose of this research study was to investigate the effectiveness of a dyad structured approach for virtual teams using a quasi-experimental research design.

This research investigated four questions related to the influence of structure on virtual team effectiveness related to task performance, communication …