Operations Research, Systems Engineering and Industrial Engineering Commons^™

A Robust Approach To Human-Computer Interface Design Using The Taguchi Method, Billie Mitchell Reed

Engineering Management & Systems Engineering Theses & Dissertations

The application of Dr. Genichi Taguchi's approach for design optimization, called Robust Design, to the design of human-computer interface software is investigated. The Taguchi Method is used to select a near optimum set of interface design alternatives to improve user acceptance of the resulting interface software product with minimum sensitivity to uncontrollable noise caused by human behavioral characteristics.

Design alternatives for interaction with personal micro-computers are identified. Several important and representative alternatives are chosen as design parameters for the Taguchi matrix experiment. A noise field with three human behavioral characteristics as noise factors were chosen as a representative noise array. …

An Unsolicited Sociotechnical Intervention In A Public System: A Participatory Action Research Approach, Ely Alfred Dorsey Jr.

Engineering Management & Systems Engineering Theses & Dissertations

This research concerns itself with Participatory Action Research in a hostile setting. The thrust is a sociotechnical one, with the intent being to enhance the capacity of the Wallop Public School System, Wallop, USA, to address its problem of racial disparate treatment of Black children. The potential for Organizational Learning among the school system's senior staff is studied. Some new theory about such hostile interventions is proposed. Also discussed are questions about reliability and construct validity within the context of the multiple role playing that an interventionist has in this setting. The role of the press is reflected in the …

Information Technology And Wealth: Cybernetics, History And Economics, Elin Whitney-Smith

Engineering Management & Systems Engineering Theses & Dissertations

Capitalism developed where and when it did because there was high information access. There was high information access because of a major advance in information technology--the press. Where the technology was not controlled by the "powers that be" there was economic growth and a shift in the entire social structure. Where it was controlled there was no structural change and there was economic ruin. The development of capitalism is a major step change in economic growth. It is also a major change in the way people organize themselves into groups.

Major step changes in the growth and in the organization …

A Case Study In The Development Of A Cost Reduction Methodology In The Public Sector, Ross Cooper Haines

Engineering Management & Systems Engineering Theses & Dissertations

Intense fiscal pressures have caused the Department of Defense (DoD) to explore new ways of reducing operating expenses. The primary technique used to achieve this objective is the use of competition - recently for maintenance requirements not previously subjected to competition. One such maintenance requirement is the periodic overhaul of one of the Navy's front line fighter aircraft - the F-14A Tomcat. This case study documents the cost reduction methodology developed by the DoD's incumbent overhaul facility in preparation for competition. The methodology discusses task time estimation, cost center structure, labor rate development and analysis, internal cost transfers as well …