Operations Research, Systems Engineering and Industrial Engineering Commons^™

A Lean Six Sigma Approach For Improving Utilization Of Walk-In Tutors, Sandra Furterer, Kellie Schneider, Michael Key, Yusheng "Johnny” Zhang

International Conference on Lean Six Sigma

The purpose of this study is to improve the utilization of walk-in tutors at the University of Dayton.

Preface, Chad Laux, Jiju Antony, Elizabeth Cudney

International Conference on Lean Six Sigma

Preface for the Proceedings of the 4th International Conference on Lean Six Sigma for Higher Education.

The Elimination Of Waste In Higher Education: Prescriptions For Doing The Right Things The Right Way, Michael Hayden, Randy Peters

International Conference on Lean Six Sigma

The authors defined waste in higher education and describe proven strategies to reduce waste, from and engineering and technical background, informed by HE administrative perspectives. It is important to categorize waste and then prioritize it because effort should be spent on eliminating the waste that has the greatest potential to improve the efficiency of the entire system. Waste can only be dealt with by someone with the span of control over that waste.

A Continuous Improvement Journey In The Higher Education Sector: A Case Study Of A University In Ireland, Seamus O’Reilly, Joe Healy, Tom Murphy, Ronan O’Dubhghaill

International Conference on Lean Six Sigma

The paper’s purpose is to contribute to a developing literature in relation to Continuous Improvement (CI), incorporating Lean Six Sigma (LSS) in Higher Education Institutions (HEIs). This paper follows on from a previous study which focused on the initial steps taken by an Irish university on its CI journey by discussing the next steps, detailing the findings from these.

Leadership’S Guide For Achieving Sustainable Lean Six Sigma Program Change In Higher Educational Institutions, Sandra Furterer

International Conference on Lean Six Sigma

This paper will highlight the current research, practices and an innovative framework for enhancing Lean Six Sigma leadership engagement, and program success in higher educational institutions.

From The Head To The Heart: A Case Study Of The Start-Up Year For Lean Six Sigma In University College Dublin, Michael Sinnott

International Conference on Lean Six Sigma

The purpose of this paper is to reflect back on the first year of running a Lean Six Sigma programme in University College Dublin. This year begins after the decision to run a process enhancement and culture change project using Lean Six Sigma has been taken, a high level implementation plan signed off, and the UCD Agile support unit created.

A Value-Stream Mapping Success Story: Mba Recruiting Process Improvements, Paulette S. Alexander, Janyce Brennan Fadden

International Conference on Lean Six Sigma

The benefits of Value Stream Mapping (VSM) in higher education are highlighted through this case study which demonstrates that by using the practices of VSM, the graduate recruiting process can be successfully improved by engaging faculty and staff in change events and with rigorous follow up.

Integrated Literature Review Of Information Technology Leadership In Higher Education: Implications For Total Quality Management, Louis Hickman, Mesut Akdere

International Conference on Lean Six Sigma

The current shortage of highly skilled employees across the country continues to be a concern for our higher education (HE) institutions. Information technology (IT) is used in a variety of ways to expand the reach of education, from distance education, simulation technology, Massively Open Online Courses (MOOCs), and more. Additionally, public HE institutions face flat and decreasing funding. IT departments are responsible for identifying transformational change opportunities, implementing technologies that expand the reach of our universities, and operating efficiently with flat funding. Therefore, identifying effective IT leadership practices to enable change and reduce costs is vital to success for modern …

Designing For Standardizing On Six Sigma Education, Jing Lu, Chad Laux, Aswathy Suresh

International Conference on Lean Six Sigma

This study evaluated differing sources of the Lean Six Sigma body of knowledge with the purpose of standardizing on learning outcomes for a Black Belt graduate level course.

Applying Kaizen To University Teaching Through Weekly Course Evaluation, Ingo Kregel

International Conference on Lean Six Sigma

Current evaluation standards in German higher education institutions (HEIs) most often do not lead to measurable quality improvement. The purpose of this paper is to critically evaluate whether Kaizen can be a useful methodology to improve the quality of teaching on course level and intensify the exchange and discussion between lecturers and learners.

Resolving Stakeholder Challenges In The Higher Education System, Godson A. Tetteh

International Conference on Lean Six Sigma

The purpose of this paper is to study how to resolve conflicts among major the stakeholders using the Kano et al. (1984) model so as to improve the quality of higher education (HE).

Examination And Utilization Of Rare Features In Text Classification Of Injury Narratives, Hsin-Ying Huang

Open Access Dissertations

Thanks to the advances in computing and information technology, analyzing injury surveillance data with statistical machine learning methods has grown in popularity, complexity, and quality over recent years. During that same time, researchers have recognized the limitations of statistical text analysis with limited training data. In response to the two primary challenges for statistical text analysis, dimensionality reduction and sparse data, many studies have focused on improving machine learning algorithms. Less research has been done, though, to examine and improve statistical machine learning methods in text classification from a linguistic perspective.

This study addresses this research gap by examining the …

Impact Of Rfid Information-Sharing Coordination Over A Supply Chain With Reverse Logistics, Juan Jose Nativi Nicolau

Open Access Dissertations

Companies have adopted environmental practices such as reverse logistics over the past few decades. However, studies show that aligning partners inside the green supply chain can be a substantial problem. This lack of coordination can increase overall supply chain cost. Information technology such as Radio Frequency Identification (RFID) has the potential to enable decentralized supply chain coordinate their information. Even though there are research that address RFID on traditional supply chain, few researches address how to coordinate RFID information sharing in a green supply chain. We study, through simulation experiments, two types of RFID information-sharing coordination under different configurations related …

Metrics Of Critical Pair Identification, Zixu Zhang

Open Access Theses

Critical Pair Identification works as a potential assistive tool for human air traffic controllers by identifying potentially dangerous situations that are not detected by proposed automated separation assurance systems. This concept specifically considers conflicts that might arise if aircraft unexpectedly deviate from their planned flight path in the near future. Five metrics of the critical pair concept, Critical Pair Count, Time to Risk Exposure, Lead Time, Risk Exposure Duration and Blunder Sensitivity Index, have been developed and mathematically defined to characterize the safety level of an aircraft pair or a volume of air space. Algorithm that computes proposed metrics is …

Taming Tail Latency For Erasure-Coded, Distributed Storage Systems, Jingxian Fan

Open Access Theses

Nowadays, in distributed storage systems, long tails of responsible time are of particular concern. Modern large companies like Bing, Facebook and Amazon Web Service show that 99.9th percentile response times being orders of magnitude worse than the mean. With the advantages of maintaining high data reliability and ensur- ing enough space eciency, erasure code has become a popular storage method in distributed storage systems. However, due to the lack of mathematical models for analyzing erasure-coded based distributed storage systems, taming tail latency is still an open problem.

In this research, we quantify tail latency in such systems by deriving a …

Fatigue Analysis Of The Welded Region In The Automotive Torsion Beam Rear Suspension System, Nan Zhan, Xiaochuan Zhang

The 8th International Conference on Physical and Numerical Simulation of Materials Processing

No abstract provided.

Impact Of Microscope, Loupes, And Video Displays On Microsurgeons’ Risk For Musculoskeletal Injuries, Yiyu Shi, Denny Yu

The Summer Undergraduate Research Fellowship (SURF) Symposium

Microsurgery is commonly performed with operating microscopes or loupes to repair traumatic injuries, damage from cancer surgery, etc.; however, the prolonged, awkward, and constrained postures from using these equipment puts microsurgeons at risk for musculoskeletal pain and injuries. An alternative heads-up displays may improve surgeons’ ergonomics by allowing microsurgeons to perform the procedure in a more comfortable and ergonomic position. The study compares the effect of microscope, loupes and video displays on postures during microsurgical targeting task. This study incorporated three steps to contrast displays. Firstly, 12 participants wearing six reflective markers completed a surgery simulation using all three displays, …

How User's Visualization Literacy Relates To Their Cognitive Traits, Jiming Yang, Sukwon Lee, Ji Soo Yi

The Summer Undergraduate Research Fellowship (SURF) Symposium

Researchers in the field of Information Visualization have suggested that users’ cognitive abilities would likely to affect their understanding of data visualizations and deeper exploration in the visualizations. However, the evidence is still scant to link between user’s visualization literacy and their cognitive traits. Thus, the research goal of this study is to explore how user’s visualization literacy and their cognitive traits are related. In particular, we focused on two cognitive traits: numeracy and need-for-cognition. In order to achieve the goal, first, we measured visualization literacy, numeracy, and need-for-cognition using existing instruments with 46 Amazon Mechanical Turk workers, and the …

Leveraging Smart Infusion Pump Data For Workflow, Patient Care And Usability Improvement In Human Factors, Yan Ni Ding, Denny Yu, Poching Delaurentis, Kang-Yu Hsu, Joon Hong Kim

The Summer Undergraduate Research Fellowship (SURF) Symposium

Infusion pumps are medical devices that deliver fluids like medication, and nutrients in a precise, timely, and controlled manner that is critical to patient care. It is widely used in clinical settings especially in hospitals, nursing homes and sometimes at home. Smart infusion pumps technology are supposed to be reduce nurses’ workload, but due to the recurring number of alarms which disrupt the workflow of the infusion process, most nurses prefer to use the traditional infusion pumps or work-around the safety features of the smart pumps. Thus, the aim of this research is to leverage Smart Infusion Pump data to …

Best Matching Processes In Distributed Systems, Mohsen Moghaddam

Open Access Dissertations

The growing complexity and dynamic behavior of modern manufacturing and service industries along with competitive and globalized markets have gradually transformed traditional centralized systems into distributed networks of e- (electronic) Systems. Emerging examples include e-Factories, virtual enterprises, smart farms, automated warehouses, and intelligent transportation systems. These (and similar) distributed systems, regardless of context and application, have a property in common: They all involve certain types of interactions (collaborative, competitive, or both) among their distributed individuals—from clusters of passive sensors and machines to complex networks of computers, intelligent robots, humans, and enterprises. Having this common property, such systems may encounter common …

Service-Level Based Response By Assignment And Order Processing For Warehouse Automation, Zijian He

Open Access Theses

Along with tremendous growth of online sales in this Internet era, unprecedented intensive competition in shortening the delivery time of orders has been occurring among several major online retailers. On the other hand, the idea of customer-oriented service creates a trend of diversified pricing strategy. Different price options are offered to cater to diversified needs of customers. It has become an urgent need for online sales industries to provide the differentiated service levels for different classes of customers with different priorities based on the charging prices and resource constraints of the supply network.

In response to the challenges mentioned above, …

Markov-Based Ranking Methods, Baback Vaziri

Open Access Dissertations

Ranking methods are an essential tool to help make decisions. This dissertation document examines different aspects of the theory and application of pairwise comparison ranking methods, specifically those that use Markov chains. First, a new method is developed to solve a traditional recruiting problem, and is shown to improve the predictive power of its ranking. Next, modifications are made to an existing method that theoretically improves the reliability, while maintaining the rank integrity. Last, a framework is developed that defines a fair and comprehensive ranking method, and several popular methods are evaluated in their ability to adhere to the said …

The Casualty Transportation Of Ebola Outbreak In Liberia: A Simulation Study, Hyejin Cho

Open Access Theses

In this paper, we have solved the unique problem of casualty transportation problem under Ebola by developing dynamic policies for vehicle routing in order to provide practical decision support. The objective of the proposed model is to minimize the total transmission risk. We describe the problem with real- constraints and parameters based on the empirical data of the 2014 Ebola outbreak in Liberia. The casualty transportation problem is a variant of Dynamic Pick-up and Delivery Problems (DPDP), in which a vehicle is dispatched to demand location in real time and it then transports the demands to the aimed area (destination). …

Developing Agent-Based Simulation Models Of Task Performance Of Cognitively Diverse Teams, Megan Marie Nyre

Open Access Theses

Team-oriented work dominates industry, government, and academic areas with the goal of solving increasingly complex problems. However, the scope and external validity of traditional human factors research is inherently limited by the time and resources required to conduct laboratory studies. The model described in this thesis integrates simulation with human factors by providing an operationalized model that incorporates cognitive diversity and domain expertise. Convergence and functionality of the model have been established through a series of analyses, and a clear path for future research has been identified. By integrating simulation methods into human factors subject areas, researchers may be able …

Health Monitoring Device, Prim Boonwisut, Askar Zhapbassov, Tahmeed Rafee

Engagement & Service-Learning Summit

No abstract provided.

Human-System Integration, Jiahui Cai, Xianpeng Wang, Xinyue Cao, Siyu Liu, Wanyu Wu, Xiao Shi, Yutong Xu

Engagement & Service-Learning Summit

No abstract provided.

A Smart System: Driver Safety For The Car Savvy And Not Through Mobile Application, Veronica Cruz, Jonathan La Plain

Engagement & Service-Learning Summit

No abstract provided.

Application Of Smart Factory Design In Nuclear Energy Industry With Focus On Safety, Olivia Crasta, Cem Yilmaz

Engagement & Service-Learning Summit

No abstract provided.

Enhancing A Flight Dispatcher Display For Safer Flight Operations, Jeongjoon Boo

Open Access Theses

This study assesses capability of flight dispatchers to adopt enhancements on their display that enables detection of flights in abnormal activities and investigation of the causes. Three approaches were used. First, the expected function for enhancements was designed by collecting information from different places about what technologies are available for consideration. Second, hierarchical task analysis was conducted based on data collected by interviewing a former flight dispatcher in order to assess operational capability to handle the enhancement. Third, based on the results of first two approaches, a display prototype that includes the enhancement was developed and evaluated for usability and …

Detecting Periods Of Flight With High Task Load, James R. Parkinson, Steven J. Landry, Quang Dao, Caitlin Surakitbanharn

The Summer Undergraduate Research Fellowship (SURF) Symposium

Tools that predict dangerous working conditions empirically in the cockpit could greatly improve aviation safety. In an effort to lay the groundwork for such tools, this study will investigate whether a link exists between task load and pilots’ control strategies, their biometric data, and their planes’ position data. Using X Plane simulation software, an experiment will be run in which licensed pilots will fly a 3-nautical-mile approach into Mineta San Jose International Airport 4 times, under different task load conditions. During the flight, participants’ pupil diameters will be recorded along with the simulated aircraft position data and cognitive control modes. …