Higher Education Administration Commons^™

Sense Of Belonging Among Undergraduate Students At The American University In Cairo: Demographic Trends, Barriers And Facilitators, Lamiaa M. Mohamed

Theses and Dissertations

A sense of belonging is widely recognized as a key determinant of undergraduate students’ academic success, well-being, and persistence in higher education. However, existing research is largely grounded in Western contexts and often emphasizes institution-level measures, with limited attention to how belonging is experienced and constructed by students in non-Western settings. This study examines undergraduate students’ sense of belonging at the American University in Cairo, focusing on factors that shape belonging and institutional practices that may strengthen it. Using a sequential mixed-methods design, the study examined 87 responses from a quantitative survey adapted from the University Belonging Questionnaire, followed by …

How Disability Inclusion Shapes Student Experiences In Egyptian Public Universities, Ramez Maher

Theses and Dissertations

The inclusion of students with disabilities in higher education is a critical aspect of equity, social justice, and human rights, particularly in Egypt, where systemic barriers continue to hinder access to education for this demographic. Despite the enrollment of approximately 19.4 million students in 2018, only 38,135 students with disabilities were admitted, highlighting the significant challenges they face in accessing higher education.   Through a qualitative approach employing reflexive thematic analysis, this study explores the interplay of institutional policies, cultural attitudes, and accessibility challenges that affect the educational experiences of students with disabilities in Egyptian public universities. The analysis of 21 …

Advising With Heart: How Institutional Selectivity And Size Shape Emotional Labor In Higher Education Academic Advising, Dallas W. Maddox

Theses and Dissertations

Academic advising serves as a vital bridge between students and their educational experiences and success, yet the emotional complexities of this meaningful work remain underexplored. This mixed-methods study examined how institutional selectivity and size influence emotional labor awareness and application among academic advisors, addressing a critical gap in understanding the human dimensions of advising relationships. The research explored whether advisors at smaller, selective institutions demonstrate enhanced emotional labor competencies compared to colleagues at larger, more inclusive institutions. Eleven dedicated academic advisors participated in this study, representing experienced professionals with 5-17 years of advising experience across four institutional categories defined by …

The Effects Of Youth Extracurricular Involvement On The Home Environment Of Millennial African American Families, Joyce Merius Speed

Theses and Dissertations

This phenomenological qualitative study explored how youth extracurricular involvement shapes the home environments of Millennial African American families. Guided primarily by Ecological Systems Theory, with Critical Race Theory as a complementary lens, the study examined how parents navigated interconnected systems of home, school, peers, and community while responding to racialized barriers embedded in youth programs. Data were collected through semi-structured interviews, observations, and document analysis with six African American mothers. Seven themes emerged: extracurricular activities, family dynamics, parental involvement, academic achievement, social development, cultural identity, and time management. Findings showed that extracurricular participation strengthened family communication, routines, and cohesion; supported …

The Relationship Of Federal Title V Funding To Retention And Graduation Rates Of Hispanic-Serving Institutions In The Southeastern United States, Julio Cesar Llanos Jr.

Theses and Dissertations

The number of Latino/a or Hispanic students, also known as Latinx students, are expected to grow demographically in various regions of the United States over the next several years. To ensure Latinx students are progressing toward graduation in their respective cohorts, it may be beneficial to anticipate and prepare for the increase in this student demographic. This study focused on institutions in the Southeastern region of the United States. This study compared the relationship of federal Title V funding and retention rates and graduation rates of students; it also compared degrees awarded to Hispanic students and enrollment of Hispanic students …

The Role Of White Racial Identity Development In Leadership Practices: An Interpretive Phenomenological Study In White Educational Leaders, Kaitlyn Ryan

Theses and Dissertations

This qualitative study examined how white educational leaders experience and make meaning of their racial identity development as they lead adult professional learning focused on racial equity and culturally responsive practice. Grounded in Helms’s White Racial Identity Development (WRID) model and guided by Interpretative Phenomenological Analysis (IPA), the study explored the lived experiences of ten white leaders across PK–12 and Institution of Higher Education (IHE). Data were collected through three semi‑structured interviews per participant and analyzed using IPA’s six‑step process. Five major themes emerged: transformational experiences that shifted leaders’ understanding of race and privilege; the critical role of white affinity …

Institutional Retention And Graduation Outcomes Before And During Covid-19: A Comparison Of Online-Experienced And Online-Inexperienced Four-Year Institutions, Nicholas J. Finnessey

Theses and Dissertations

This study examined whether student success outcomes and their trajectories over time differed across higher education institutions before, during, and after the COVID-19 pandemic based on prior experience with online education. Guided by Astin’s (1993) Input-Environment-Output (I-E-O) framework, pre-pandemic participation in online coursework was conceptualized as an institutional-level environmental condition. A quantitative, causal-comparative research design was employed, using secondary data from the Integrated Postsecondary Education Data System (IPEDS), to examine longitudinal differences in institutional retention and graduation rates across institutions classified by their pre-pandemic participation in online education. The sample included 528 Title IV-eligible, degree-granting, four-year institutions observed across five …

From Deference To Dialogue: How International Gtas From High Power Distance Cultures Adapt To U.S. Classroom Dynamics, Deborah Akua Afi Appiah

Theses and Dissertations

International graduate teaching assistants (GTAs) from high power distance cultures play a significant role in undergraduate education at U.S. universities, yet they face challenges that go well beyond language proficiency. Coming from educational backgrounds where teacher authority is unquestioned and hierarchical, these GTAs must navigate American classrooms that operate on fundamentally different assumptions, where authority is earned rather than assumed, informality is the norm, and students expect to question, negotiate, and be personally known by their instructors. The present study examined how eighteen (18) international GTAs from seven (7) high power distance countries perceived and adapted to these differences while …

Staff Attitudes Toward Ai Adoption At A Private Research University, Ashley C. Smith

Theses and Dissertations

This study addresses the limited research on university staff attitudes toward artificial intelligence use and adoption. Using the Unified Theory of Acceptance and Use of Technology (UTAUT) research framework, the General Attitudes towards Artificial Intelligence Scale (GAAIS), and quantitative survey methodology, the study examines the attitudes of higher education staff toward AI, specifically examining whether demographic or professional characteristics are factors. The findings indicate that staff had moderately negative attitudes toward AI while also expressing some concerns. The results suggest that more resources and support for AI are needed for staff to address concerns. It also suggests that construct-level analysis …

The Perceived Leadership Attributes Of Chief Academic Officers, Lowa Mwilambwe

Theses and Dissertations

Using Moss’s Leadership Attributes Inventory (LAI), which contains 37 attributes categorized under 6 core leadership roles (inspire a shared vision and establish standards; foster unity, collaboration, and ownership; exercise power effectively and empower others to act; exert external influence to set the right context, establish an environment conducive to learning; and satisfy the job-related needs of individuals in the organization), and descriptive and inferential statistics, this study examined the perceptions of Chief Academic Officers (CAOs) leadership at four-year public colleges and universities from the perspectives of the CAOs who self-evaluated themselves, and their colleagues (presidents, vice presidents, deans, and other …

The Impact Of Artificial Intelligence On Higher Education Enrollment, Shonna L. Jones-Washington

Theses and Dissertations

The purpose of the study was to examine the influence of AI-driven chatbot technology on the progression through the undergraduate admissions funnel, including application, admission, and enrollment, and to explore how AI outreach intensity predicts these outcomes while addressing potential disparities across student subgroups. The study involved 24,141 data records, including both domestic and international undergraduate applicants to St. John’s University for the Fall 2025 semester. The study found that AI interaction was associated with higher admission rates (83.0% vs. 75.7%) but revealed no significant relationship between AI usage and final enrollment rates. Quantitative analyses, including chi-square tests, binary logistic …

“I Love What I Do, I Just Don't Love Where I Do It,”: An Exploration Of Job-Related Tension And Well-Being Of Professional Academic Advisors, Cynthia Cruger

Theses and Dissertations

This dissertation examines the intersection of job-related tension and workplace well-being among professional academic advisors through the lens of the Job Demands-Resources (JD-R) model. The purpose of the study is to address a gap in advising scholarship by exploring job demands and resources in advisors’ experiences in different advising models and institution types. A scoping literature review addresses advising as a profession, positive organizational psychology frameworks such as the PERMA model, and job-related tension concepts like role overload and ambiguity. Existing research indicates advisors have high job satisfaction despite job tension, and the JD-R theory is used to set a …

Performance-Based Funding’S Influence On Higher Education Through The Eyes Of Department Chairs, Jonathan W. Lackland

Theses and Dissertations

Performance-based funding (PBF) has become a widely adopted policy in higher education, linking state appropriations to measurable outcomes such as graduation rates, degree completions, and workforce alignment. While PBF aims to enhance institutional accountability and efficiency, its implementation has raised significant concerns about equity and political influence. This dissertation examines the political equity and implications of PBF policies through a mixed-methods approach, including surveys, interviews with department chairs, and critical discourse analysis of state statutes and legislative debates. The findings reveal that PBF often exacerbates inequities, particularly for non-flagship universities serving diverse and under-resourced student populations. Department chairs expressed concerns …

Data Utilization In Facilities’ Performance Management Decision- Making At U.S. Four-Year Public Institutions: A Cross-Sectional Exploratory Study, Tanaporn Supanichrattana

Theses and Dissertations

The growing complexity of higher education finance, aging infrastructure, and rising accountability expectations has intensified demands on facilities organizations to manage institutional assets strategically. As colleges and universities face sustained fiscal constraints and expanding operational pressures, the ability of facilities leaders to use data to inform performance management has become increasingly critical. Despite this importance, limited empirical research has examined how facilities leaders integrate data into decision-making within public higher education contexts.

The quantitative study employed a cross-sectional, exploratory survey design to investigate data utilization practices among facilities leaders at U.S. public four-year institutions. Guided by the Data–Information–Knowledge–Wisdom hierarchy and …

Not Just Cheap Labor: A Critical Mixed Methods Assessment Of Working Learner Supervision To Advance Equitable Work-Integrated Learning, Jonathan D. Fuller

Theses and Dissertations

This study examines how supervisory relationships shape the quality of on-campus student employment (OCSE) as a work-integrated learning (WIL) experience, with particular attention to the experiences of working learners (i.e., student employees). Situated in response to growing student demand for meaningful, career-relevant work opportunities in college, the study investigates how universities can leverage existing OCSE roles to expand access to WIL. Using a mixed methods explanatory social justice design, the research integrates working learner responses (N = 478) to the Student Supervisor Support Measure with interviews of students and supervisors in relationships characterized as both supportive and cross-identity.

Survey …

How The Advisor-Advisee Relationship Contributes To Black Student Success At Pwis, Renata Denise Roberts

Theses and Dissertations

This qualitative study explores how the advisor-advisee relationship contributes to Black student success at Predominantly White Institutions (PWIs). Black student enrollment and retention at PWIs continue to decline, especially with national efforts to cut DEI measures. Previous research highlights that engagement and institutional support are critical to persistence and graduation; however, limited literature exists on how academic advising relationships can impede or contribute to Black student outcomes in these environments. Viewing from the lens of Black students’ perceptions, this study examines how the academic advising experience can foster trust and contribute to academic achievement for Black students or impede their …

The Impact Of Latino Faculty On Latino Students, Sarai Aleida Noriega

Theses and Dissertations

Abstract This study examined the relationship between Latino faculty representation and the academic experiences, sense of belonging, and personal and professional success of Latino students. I used a qualitative case study research method where data was collected through semi structured interviews with self-identified Latino students enrolled in Rowan University Higher Education Administration Program. Participants were prompted to reflect on their collegiate experiences and inspect the role of Latino faculty representation on their educational journey, and the challenges of maneuvering predominantly White academic spaces. The findings revealed that the presence of Latino faculty had a direct impact on students’ feelings of …

Navigating The Transition: Experiences Of Former Collegiate Softball Athletes, Breanna Alleen Bryant

Theses and Dissertations

The purpose of this research study was to explore the different ways former female collegiate athletes transitioned out of playing their sport. Through qualitative interviews, the research aimed to understand the challenges these athletes faced, such as loss of identity, emotional distress, the absence of structure and support after leaving their teams. It also examined how unprepared these athletes were while going through the transition. The participants in this research study are all former division three college softball players who have just graduated college or have been out for a maximum of ten years. The most significant findings were these …

Se Quema: Burnout In Undergraduate Latiné Students, Shirley Victoria Celi-Landeo

Theses and Dissertations

Over the past five years, Latiné students have contributed most of the nation’s increase in college degrees earned. But even with more people enrolling in college, undergraduate retention remains a concern, raising critical questions about equity in higher education (The Pell Institute, 2023). This thesis examines burnout among Latiné undergraduates, who face financial strain, familial responsibilities, and lack of representation in resources, contributing to their underrepresentation in graduation rates. The study emphasizes the need to understand and address these stressors to support the success of Latiné students, who are under-represented in graduation rates compared to their counterparts (Excelencia in Education, …

How Do Tuition Benefits Affect University Staff Retention, Social Connection, And Institutional Commitment?, Lian A. Harris

Theses and Dissertations

Employee retention is costly for many companies, including colleges and universities. Tuition benefits have been shown to be helpful in recruitment and retention. This study looked at how tuition benefits used by university staff members affected turnover intentions, workplace belonging and institutional commitment. Benefits eligible university staff members, who were in primarily non-teaching roles at one rural, four-years land grant university were asked to complete an electronic survey, and 250 responses were collected. To measure the variables of interest the survey combined scale items representing each of the dependent variables; turnover intention (Bothma & Roodt, 2013), workplace belonging (Jena & …

Translating Theory Into Practice: Mediating Academic Advising Reform At Scale Through Improvement Science, Joshua Black

Theses and Dissertations

Improving student outcomes at community colleges is a difficult, multifaceted problem. While no single approach can be a panacea for such a challenging problem of practice, Guided Pathways (GP) research suggests a scalable reform model that may ultimately help to improve the underlying systems and structures colleges have designed to support their students, and in turn, may help colleges to achieve the goal of improved student outcomes more consistently. Because of the breadth of the GP model’s recommendations for reform, however, implementation is complex. To be effective, each of the reforms must be localized, adopted, and brought to scale within …

Sustaining Private Higher Education Institutions’ Quality With Expandability And Inclusivity, Amal Salah

Theses and Dissertations

Abstract The private higher education sector in Egypt is rapidly expanding. The Government of Egypt (GOE) supports its growth by providing legislation and incentives with the main objective of offering high-quality higher education to the growing youth bulge. Private universities react to the successive economic crises by raising their fees in order to maintain the quality of education. In the absence of supporting financial schemes for individual students, the surge in fees perpetuates inequity in access to private higher education for the lower socio-economic strata of the Egyptian society. This paper aims to address a gap in research concerning the …

Barriers To Success In Higher Education For Second-Generation Caribbean American Men, Leonard S. Breton

Theses and Dissertations

While the United States may be progressing, second-generation Caribbean American men, those with at least one foreign-born parent (US Census Bureau, 2016), are a population that, despite literature addressing benefits and detriments of their cultural experiences, still warrants continued examination through empirical testing (Lyttle et al., 2011). These students have a range of factors that make them nontraditional students. Challenges such as racism, sexual and ethnic identity, and generational status in this country can be compounded when cultural perspectives of immigrant families are factored in. Caribbean American men are guided by learned behaviors and cultural traditions that influence training and …

Enacting Change In Student Support Services To Meet The Needs Of Evolving Student Demographics, Justin Schuch

Theses and Dissertations

This qualitative study examined the change management leadership strategies employed by Chief Student Affairs Officers (CSAOs) to address the needs of an increasingly diverse student population at midwestern institutions of higher education. The change management leadership strategies employed by seven CSAOs to address the mismatch between the increasing diversity of college student populations and the institutions’ readiness to meet these students' diverse needs were drawn from using in-depth interviews, review of enrollment data, and institutional planning documents. The three research questions guiding this study yielded four major themes. The first theme is related to how CSAOs identify areas for development …

From Likes To Enrollment: How Social Networking Sites Shape College Decision-Making, David Hermann

Theses and Dissertations

This study applied Chickering and Reisser’s seven vectors of student development (1993), MacMillan’s existential framework (2009), and Chickering and Gamson’s principles for good practice in undergraduate education (1999) as guiding theoretical and conceptual frameworks. These perspectives informed the analysis of voices from young adults in rural communities and explored how recently graduated high school students perceived their use of social networking sites (SNSs) in the college search and decision-making process. I developed five overarching themes from the qualitative data: 1) informational role of social media, 2) visual media and campus impressions, 3) authenticity, peer influence, and human connection, 4) frustrations, …

The Invisible Tapestry Of Whiteness: A Phenomenological Study Of Campus Artifacts At A Historically White University, Shaun N. Crisler

Theses and Dissertations

BIPOC students at historically white colleges and universities (HwCU) often experience rejection, isolation, and marginalization in campus environments that remain unwelcoming and racially hostile. While research highlights the negative impact of these climates on student success, few studies interrogate whiteness as a structural force, shaping institutional culture and sustaining racial inequities. This study examines how whiteness is embedded in campus artifacts—including history, demography, curriculum, learning environment, climate, symbols, traditions, and spaces—and how it impacts BIPOC students' experiences.

Using a phenomenological approach, this study engaged 15 BIPOC students at Partly Cloudy University through surveys and interviews. Data were analyzed using critical …

How Latine College Students Experience, Maneuver, And Navigate Within The Colonizing Notion Of Smartness, Jasmine Jetton-Gonzales

Theses and Dissertations

This study explores how Latine college students, particularly those who are the first in their family to attend college, navigate and maneuver within the dominating colonizing notion of smartness in academia. Rooted in an Anglo-centric educational framework, the American education system often marginalizes Latine students by devaluing their cultural and linguistic knowledge while upholding Eurocentric standards of intelligence. Using a qualitative critical research approach, this study employs testimonios to examine the lived experiences of Latine college graduates in Illinois. Findings reveal that Latine students frequently encounter systemic barriers that challenge their academic identity, including racialized perceptions of intelligence, institutionalized deficit …

Perceptions Of University Staff Member Organizational Belonging In Higher Education: A Quantitative Analysis, Amanda Mcknight Baine

Theses and Dissertations

The purpose of this study is to examine organizational belonging among staff members working in higher education. While staff members are vital to the operations, maintenance and overall organizational function of higher education institutions, this group represents a seldom studied population. Given their essential role and the impact of the pandemic on work life perspectives, it is important to recognize the experiences of staff members and seek to understand current perceptions of organizational belonging with implications from retention to work quality. To measure organizational belonging, a modified survey developed by Blau et al. (2023) was used, looking at 4 scale …

A Wrong Made Right: A Qualitative Cross-Case Comparison Study Examining Program Influences On College Readiness, Persistence, And Student Success Outcomes At A Predominantly White University And Historically Black College, Richard Harper

Theses and Dissertations

The increase of underprepared students entering college decreases persistence and graduation rates at postsecondary institutions, ultimately declining degree attainment and social mobility of American citizens (U.S. Department of Education, 2016, McGuire, 2018). ACT, Inc. (2017) data suggests that overwhelming percentages of high school graduates are academically underprepared and are not college-ready. Moreover, an overwhelming number of academically underprepared students come from historically underrepresented populations. To help increase access and college readiness among these populations, specialized programs and services must be implemented to ensure these students are successful at the college level. The Dr. Charles W. Donaldson Scholars Academy is a …

Examining How Artistic Expression In The Classroom Can Increase Students' Academic Performance And Understanding Of Course Material, Jake Taylor Marrazzo

Theses and Dissertations

This qualitative research study examined how artistic expression in the classroom can increase students’ academic performance and understanding of course material. This study consisted of graduate students in the Masters of Arts in Higher Education program at Rowan University, during the Fall/Spring 2023-2024 semesters, enrolled in at least one of the following courses: Crisis Management, Higher Education in America, and The College Student. The study utilized an artistic expression activity, painting, in connection with participants' course material and readings to understand the benefits of artistic expression on student success in the classroom. Some findings of this study show that artistic …