Education Commons^™

Undergraduate Student Retention: Using Leader Member Exchange As An Organizational Change Driver, Joe Stokes

The Dissertation in Practice at Western University

University student retention is one of the most studied enrolment management concepts in academia, with large amounts of theoretical and empirical research that has influenced campuses around the world (Astin, 1993; Habley, Bloom & Robins, 2012; Swail, 2004; Tinto, 1987). Although the considerations surrounding student retention are many and complex, the definition of retention is fairly straightforward. Berger, Ramirez, and Lyons, (2012) defines retention as “the ability of an institution to retain a student from admission through graduation” (p.5). This organizational improvement plan will discuss student retention in the context of a problem of practice at a Canadian university. Specifically, …

Shifting Directions: Conceiving, Implementing, And Navigating The Inherent Complexities Of Student Recruitment Customer/Constituent Relationship Management (Crm) Systems Within Higher Education, Colin Couchman

The Dissertation in Practice at Western University

A Constituent (often and typically referenced as Customer) Relationship Management (CRM) system is utilized within organizations whose focus is on customer development and service. A CRM is both an organizational approach involving significant human and system processes, as well as a technological intervention. Typically, CRMs have been implemented within commercial enterprises, specifically those operations with direct contact with customers or consumers, possibly as end–users of products, or even middle–sales operators such as wholesalers and governmental agencies. Over the past number of decades, higher education institutions in Canada have developed strategic and tactical plans to more fully respond to the changing …

Supporting Students At-Risk Through The Re-Engagement Of Staff In Co-Curricular Activities, Leah Eden

The Dissertation in Practice at Western University

Students enrolled in publicly funded schools in Ontario are representative of diverse backgrounds, abilities and experiences. For students representing the most at-risk populations, schools provide supports both within and outside of the classroom which support their development and provide opportunities which would otherwise be inaccessible due to financial or other personal constraints. Many of these opportunities are made possible through the volunteer efforts of school staff. This means however, that the co-curricular activities provided through volunteer efforts are themselves at risk as they are not contractually obligated provisions. During and following contract negotiations, which may result in labour disruptions or …

Organizational Improvement Plan: Improving Core French Teacher Equity Within A French Immersion School, Angelica Farr

The Dissertation in Practice at Western University

My Organizational Improvement Plan examines the systemic inequity between the Core French Program and the French Immersion Program in Ontario secondary schools. Leadership, in the form of Principals, can play a significant role in this issue. Principals who prioritize the equitable distribution of resources and professional development in French Immersion settings may positively impact teacher efficacy; however, in Core French settings, Principals’ realm of priorities often lies in other curriculum areas.

Various researchers, such as Lapkin (2003) and Mady (2010), have looked at the systemic inequity between the two French programs. It has been shown that there is a disproportionate …

The Enactment Of Academic Language Policy In The International University: A Mixed-Methods Investigation, Le Chen

Electronic Thesis and Dissertation Repository

The existing literature on international education in relation to language policy has suggested that internationalizing higher education (HE) does not ensure interculturality (Bash, 2009; Durant & Shepherd, 2009; Jenkins, 2014; Seidlhofer, 2011); the potential relationship between the internationalization of HE and language remains unclear (Jenkins, 2014; Meyer, Gekeler, Manger, & Urank, 2012; Saarinen, 2012). This study responds to the timely question regarding what kind of language policy can meet the needs of international students in an increasingly globalized academic culture (Jenkins, 2014) by adding a Canadian voice to the debate and featuring the changing sociolinguistic realities in internationalized Canadian HE. …

Creating An Institutional Web Of Support For Students By College Leaders: An Exploratory Case Study Of Social Capital At One Ontario Community College, Marilyn A. Ott

Electronic Thesis and Dissertation Repository

Social Capital can have a positive impact on a student’s ability to be successful in their schooling (Coleman, 1987, 1988, 1990 & 1994). Coleman’s research identified norms, networks, and trust as being crucial to the definition of social capital. This dissertation explores the manifestation of / or what it “looks like” and particular outcomes of social capital within the context of a college in Ontario. Specifically, this exploratory case study (Yin, 2014) examined the perspectives of senior leadership on the ways social capital is currently evident in their college and how it contributes publically to positive outcomes for students. Data …

Supporting Indigenous Students: A Critical Analysis Of The Sociocultural Context Of Nursing Education, Kay E. Vallee

Electronic Thesis and Dissertation Repository

The purpose of this study was to critically examine the sociocultural context of nursing education as an institution. Using a postcolonial feminist theoretical framework and institutional ethnography, I illuminated the institutional complex of nursing education. This study addressed the following research questions: 1) How do practices, programs, and policies coordinate social relations within the institution of nursing education; and 2) How are Indigenous students’ everyday lives shaped by the institution of nursing education?

Multiple methods were used to collect data, including: interviews, observations, and text analysis. Interviews were conducted with students, educators, and administrators and others involved in nursing education. …

Group Career Counselling For International Students: Evaluation And Promising Practices, Snjezana Linkes, Frederick Ezekiel, Ashleigh Lerch, Ken Meadows

Centre for Teaching and Learning Publications

Similar to trends in universities across North America, Western University has seen a 134% increase in international student enrolment from 2009- 2017. Enrolment increases have corresponded with increased demand for career services to meet the unique needs of international students. Group career counselling for international students wishing to secure employment in Canada was piloted as a scalable program to meet increasing demands. Participants demonstrated significant improvements in their career development process, including improved cultural adjustment, self-understanding, job search strategies, and interview anxiety. Through this study, we present a promising, evidence-based, scalable model to meet growing career development demands among international …

Mind The Gap: Mapping Skills In Higher Education Project Summary, Melody Viczko Dr, Shannon Mckechnie, Natasja Van Buggenhout, J. Eduardo Álvarez Barrios

Education Publications

The call for reform in higher education has been a focus of the Organization for Economic Co-operation and Development (OECD) for over a decade. This call for reform is driven by a stated “skills gap” between the skills of graduates and the needs of the labour market. Student groups have also voiced their concern about the skills gap and its impact on future employment.