Operations and Supply Chain Management Commons^™

Effective Project Planning: Making The Most Of Project Planning Tools, Bert De Reyck

Research Collection Lee Kong Chian School Of Business

Although project planning tools such as Microsoft Project and Primavera have become indispensable tools for supporting the project planning process in a wide variety of industries and organizations, many companies do not use these tools in the best possible way, resulting in disappointment and frustration as well as a lack of effective project management support. In this article, we propose several guidelines on what to do,

Commonalities And Differences Between Service And Manufacturing Supply Chains: Combining Operations Management Studies With Supply Chain Management, Ming Zhou, Taeho Park, John Yi

Faculty Publications, School of Management

The service sector of the US economy has been gaining importance. As the service sector evolves, the study of service supply chain starts to gain attention. In this study, we conduct an exploratory review on the studies of manufacturing and service supply chains. We focus on the studies that explore the differences and commonalities between manufacturing and service supply chains. We combine operations management literature with supply chain studies in order to provide an interdisciplinary framework that brings up both the operational and strategic views on the management commonalities and differences between the two types of supply chains.

A Study Into The Use Of Business Process Reengineering In Re-Designing Procurement Processes Within The Southern Health Board, Treasa Dempsey

Theses

Prior to undertaking the implementation of an integrated finance and procurement information system, the Southern Health Board (now know as the Health Service Executive - Southern Area) undertook a Business Process Reengineering project to redesign, standardise, streamline, and document their procurement processes. This study examines how useful Business Process Reengineering can be in a public sector environment, using the project undertaken in the Southern Health Board, as a case study. The literature on BPR, in conjunction with the material from the BPR project, and interviews from relevant project team members, is examined. The case study demonstrates that it may be …

Research On Logistic Management In Deltai Medical Company, Yan Hu

World Maritime University Dissertations

No abstract provided.

Volume And Cost Implications Of Product Portfolio Complexity, Mark A. Jacobs

MIS/OM/DS Faculty Publications

Business leaders are concerned about the impacts of increasing levels of product portfolio complexity since many sense that complexity related costs such as order management, procurement, and inventory threaten to undermine operational efficiencies and consume profits. Even so, managers do not fully understand the extent and breadth of the impacts of product portfolio complexity. A more complete understanding of the operational effects of product portfolio complexity is lacking partially because researchers have not yet offered a robust theoretical perspective or studied it in a focused controlled way; until now. Herein, measures of product portfolio complexity are developed and related to …

Maximizing Correlation In The Presence Of Missing Data, Xinfang Wang

Logistics & Supply Chain Management: Faculty Publications

In this paper we address the problem of maximizing the correlation between two vectors of time series data, when one of the vectors has missing data and the timing of the missing data is unknown. The motivation for this work comes from environmental monitoring where because of monitoring malfunction, some data are lost. We study the use of integer programming and a genetic algorithm (GA) for this problem.

Product Complexity: A Definition And Impacts On Operations, Mark A. Jacobs

MIS/OM/DS Faculty Publications

The difficulty for organizations arises because neither complexity nor its impacts on performance are well understood (Fisher & Ittner, 1999b). The mechanisms through which it affects cost, quality, delivery, and flexibility need to be explained (Ramdas, 2003). However, this cannot happen until complexity can be explained theoretically. But, to build theory there must first be a common understanding about the construct of interest (Wacker, 2004). Only then can researchers operationalize it and search for meaningful relationships. In light of this, I develop a definition of complexity below. A sampling of the operations management literature is then presented within the context …

A Field Study Of Rfid Deployment And Return Expectations, Jonathan W. Whitaker, Sunil Mithas, M. S. Krishnan

Management Faculty Publications

Radio Frequency Identification (RFID) technology promises to transform supply chain management. Building on previous research in information systems and supply chain management, this paper proposes a theoretical framework for RFID adoption and benefits, and tests the framework using data on U.S. firms. Our analysis suggests that there is a positive association between information technology (IT) application deployment and RFID adoption. We find that RFID implementation spending and partner mandate are associated with an expectation of early return on RFID investment, and a perceived lack of industry-wide standards is associated with an expectation of delayed return on RFID investment. These results …

Customer Relationship Management: A Theoretical Overview And The High Cost Of Failure (A Case Study), Tamilla Curtis, Donald Barrere, Tom Griffin

Publications

Despite the significant benefits offered by the customer relationship management (CRM) strategy together with advanced technology, there is still a high rate of companies who fail to see results promised by CRM in order to achieve a competitive advantage. A review of the empirical literature together with the case study of the CRM implementation within a midsize financial firm will result in deeper understanding of current CRM practices that could contribute to better planning, selection, and implementation of customer relationship management programs.

Research On The Status Quo And Operational Modes Of Chinese Petrochemical Logistics, Jiajie Hou

World Maritime University Dissertations

No abstract provided.

Study On Xy Group Developing 3pl In The Xiamen Xiangyu Bonded Logistics Park, Wei Zeng

World Maritime University Dissertations

No abstract provided.

Research On Third Party Chemical Logistics In Shanghai, Yiqing Chen

World Maritime University Dissertations

No abstract provided.

The Logistics Supplier Selection Of Sgm With Ahp Method, Jian Wang

World Maritime University Dissertations

No abstract provided.

Global Sourcing And Logistics, Martin Christopher, Fu Jia, Omera Khan, Carlos Mena, Erik Sandberg

Business Faculty Publications and Presentations

The sourcing of products from across the global marketplace is an increasing trend associated with economic development. This trend is the result of many independent decisions taken by firms around the world looking for new sources of competitive advantage. However, these decisions can also have unintended consequences, exposing the firms to hidden costs and risks, creating congestion at different points in the global transport infrastructure and increasing emissions of pollutants and greenhouse gases.

This report presents the results of a project conducted in 2006-07, aimed at improving global sourcing practices, with a particular emphasis on the implications for the UK. …

The Sox-Rfid Connection, Porcher L. Taylor Iii, Nezih Altay

School of Professional and Continuing Studies Faculty Publications

Companies expect to gain many benefits from implementing Radio Frequency Identification (RFID) technology. Perhaps the one cited most often is lower supply chain costs, which result from the improved inventory visibility that the technology affords. But there's another often overlooked advantage that supply chain managers should know about: RFlD technology can help them fulfill the requirements of the Sarbanes-Oxley Act (SOX) if implemented and integrated properly. Conversely, RFID can complicate the already complex and costly internal mandates of SOX if the implementation is not approached the right way.

Modeling The Academic Publication Pipeline, Steven E. Moss, Xiaolong Zhang, Michael M. Barth

Logistics & Supply Chain Management: Faculty Presentations (1998-2020)

In recent years, many academic institutions have implemented more stringent academic qualification standards by increasing research requirements for faculty. This paper analyzes the impact of changing research requirements in terms of faculty research output. We model the academic research pipeline including review and revision processes as a queue network and study the stationary behavior of the research pipeline. Both a theoretical model of the publication process and a simulation showing numerous combinations of submission strategies and publication requirements are presented. Within this framework, research requirements can be analyzed via probability constraints on the output process, and the research effort that …

Anheuser-Busch And The Eu, Keith Tolbert

Undergraduate Theses and Capstone Projects

The following paper provides analysis of Anheuser-Busch, its current position within the European Union (EU), and its opportunities/threats that exist in the EU. Included is background information about Anheuser-Busch containing its products, financial condition, and major competitors within the EU. I have provided extensive analysis o f the areas of concern for Anheuser-Busch in the EU as well as recommendations for the company to consider. The major market for opportunity covered is Germany. Anheuser-Busch is not a current competitor in Germany, however, possible expansion opportunities into the country is addressed. Additionally, a realistic outlook of Anheuser-Busch’s future other EU countries …

As The Pmi Turns: A Tool For The Supply Chain Manager, Matthew Lindsey, Robert Pavur

Faculty Publications

Supply chain managers use the PMI, an index of business activity and proxy for the general business cycle, to obtain valuable information important to strategic managerial planning. This research explores a methodology to provide managerial insight into the general business cycle by tracking and forecasting cycle turns in the PMI. A regression model is developed based on inherent cycles in the PMI between 12 and 65 months to forecast turning points for the index and anticipate changes in the business cycle, which is superior to the more commonly used Box-Jenkins forecasting technique. Strategic planning using this knowledge allows management to …

Session Code: Eh The 21st Century Ideal Supply Management Organizational Format, At Least For 2005, Peter O'Reilly

Publications

The Problem:

What organizational format for the supply management function makes sense in your firm?

Why do we have a problem in the first place?

• The ever popular Silos
• Corporate culture
• Lack of senior management’s understanding of the supply management function
• The absence of a strong core procurement organization
• The dynamics of the ever changing world of mergers and acquisitions

Bec Metering Department New System Proposal, Bradley Godwin

Honors Capstones

Capstone submitted as a graduation requirement for the BSU Honors Program.

A Comparative Study Of Selected Measures Of Performance Of Organizations Before And After Obtaining Iso 9000 Certification As Compared To The S&P 500 Index, Gregory K. Arbuckle

All-Inclusive List of Electronic Theses and Dissertations

"One of the most significant changes in international business is the recent movement toward quality awareness. Although still embryonic, acceptance of the importance of quality and reliability is being recognized as a critical factor for the sale of many products and services in business operations and in performance worldwide" (Joubert, 1998, ,i 1 ). Over time, there have been many management systems developed to improve quality such as TQM, Malcolm Baldrige and Six Sigma; two of the largest and/or newest being ISO 9000 and QS 9000. The literature is unclear as to which systems actually work and which do not. …

Constraint Programming For Scheduling, John J. Kanet, Sanjay L. Ahire, Michael F. Gorman

MIS/OM/DS Faculty Publications

Our goal is to introduce the constraint programming (CP) approach within the context of scheduling. We start with an introduction to CP and its distinct technical vocabulary. We then present and illustrate a general algorithm for solving a CP problem with a simple scheduling example.

Next, we review several published studies where CP has been used in scheduling problems so as to provide a feel for its applicability. We discuss the advantages of CP in modeling and solving certain types of scheduling problems. We then provide an illustration of the use of a commercial CP tool (OPL Studio) in modeling …

Nurse Rostering Problems: A Bibliographic Survey, Brenda Cheang, Haibing Li, Andrew Lim, Brian Rodrigues

Research Collection Lee Kong Chian School Of Business

Hospitals need to repeatedly produce duty rosters for its nursing staff. The good scheduling of nurses has impact on the quality of health care, the recruitment of nurses, the development of budgets and other nursing functions. The nurse rostering problem (NRP) has been the subject of much study. This paper presents a brief overview, in the form of a bibliographic survey, of the many models and methodologies available to solve the NRP.

Simulation As A Tool For Evaluating Strategic Policies For Flexible Supply Chain Systems, Janice L. Forrester, Wayne W. Wakeland

Complex Systems Faculty Publications and Presentations

The emergence of flexible supply chain systems (FSC) has sparked increased interest in real-time planning, scheduling, and logistics--with particular consideration for strategic implications and overall cost control. Important aspects of an FSC include forecasting, production, materials handling, transportation, and distribution center inventory. There exists a variety of software applications for addressing tactical issues, such as adaptive scheduling, and short term forecasting. However, these programs typically do not permit the user to assess the strategic implications of different policies for flexing capacity and making alternative commitments to manufacturing plants. Recently there has been increased interest in the use of simulation models …

Cio Lateral Influence Behaviors: Gaining Peers' Commitment To Strategic Information Systems, Harvey Enns, Sid L. Huff, Christopher A. Higgins

MIS/OM/DS Faculty Publications

In order to develop and bring to fruition strategic information systems (SIS) projects, chief information officers (CIOs) must be able to effectively influence their peers. This research examines the relationship between CIO influence behaviors and the successfulness of influence outcomes, utilizing a revised model initially developed by Yukl (1994). Focused interviews were first conducted with CIOs and their peers to gain insights into the phenomenon. A survey instrument was then developed and distributed to a sample of CIO and peer executive pairs to gather data with which to test a research model. A total of 69 pairs of surveys were …

Exchanging Preliminary Information In Concurrent Engineering: Alternative Coordination Strategies, Christian Terwiesch, Christoph H. Loch, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

Successful application of concurrent development processes (concurrent engineering) requires tight coordination. To speed development, tasks often proceed in parallel by relying on preliminary information from other tasks, information that has not yet been finalized. This frequently causes substantial rework using as much as 50% of total engineering capacity. Previous studies have either described coordination as a complex social process, or have focused on the frequency, but not the content, of information exchanges. Through extensive fieldwork in a high-end German automotive manufacturer, we develop a framework of preliminary information that distinguishes information precision and information stability. Information precision refers to the …

Establishing And Maintaining A Buyer/Supplier Relationship Within The Product Development Industry For Model-Making And Prototyping, Kelly Vukad

Honors Capstones

Capstone submitted as a graduation requirement for the BSU Honors Program.

The Quality Problem Solving Method And Its Effectiveness At Nortech Inc., Jeffrey Henderson

Honors Capstones

Capstone submitted as a graduation requirement for the BSU Honors Program.

Pricing And Product Mix Optimization In Freight Transportation, Michael F. Gorman

MIS/OM/DS Faculty Publications

We propose improved pricing and market mix can improve the profitability of the freight transportation provider through the reduction of equipment repositioning costs. We hypothesize that because of complexities surrounding pricing and equipment repositioning costing, existing pricing strategies in freight transportation fail to fully consider these costs. We test this hypothesis in an applied setting in which Monte Carlo simulation captures the stochasticity of market conditions inherent in the problem. We use a heuristic to improve the nondifferentiable, discontinuous objective function.

Our results from test cases show with high confidence that current prices are not optimal, as indicated by a …

Network Characteristics And Its Implications : Case Study Of Two Firms In Buyer-Supplier Relationships, Geok Eng Kwee

Student Works (2000-2009)

Cooperative relationships among firms are an area of research of interest to academicians and practitioners alike. Such cooperative relationships have evolved into a new form of business model known as network. This paper attempts to investigate the characteristics of a network and its implications such as benefits and risks from it. In a competitive world where survival depends on the abilities of firms to meet the needs of demanding consumers, an understanding of the dynamics of network is of paramount importance to firms wishing to deliver high value-added products. The study applies a case-study approach and two firms were selected. …