Open Access. Powered by Scholars. Published by Universities.®

Management Information Systems Commons™

Open Access. Powered by Scholars. Published by Universities.®

Singapore Management University

Discipline
Keyword
Publication Year
Publication
Publication Type

Articles 181 - 210 of 253

Full-Text Articles in Management Information Systems

Competition In Modular Clusters, Carliss Y. Baldwin, C. Jason Woodard Dec 2007

Competition In Modular Clusters, Carliss Y. Baldwin, C. Jason Woodard

Research Collection School Of Computing and Information Systems

The last twenty years have witnessed the rise of disaggregated “clusters,” “networks,” or “ecosystems” of firms. In these clusters the activities of R&D, product design, production, distribution, and system integration may be split up among hundreds or even thousands of firms. Different firms will design and produce the different components of a complex artifact (like the processor, peripherals, and software of a computer system), and different firms will specialize in different stages of a complex production process. This paper considers the pricing behavior and profitability of these so-called modular clusters. In particular, we investigate a possibility hinted at in prior …

Go to article

A Unified Interdisciplinary Theory Of Open Source Culture And Entertainment, Jerald Hughes, Karl Reiner Lang, Eric K. Clemons, Robert J. Kauffman Dec 2007

A Unified Interdisciplinary Theory Of Open Source Culture And Entertainment, Jerald Hughes, Karl Reiner Lang, Eric K. Clemons, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

Digital technologies are profoundly transforming the production and consumption of culture and entertainment products. The emerging digital re-mix culture is an open source approach where content products in the arts and entertainment industries are increasingly rearranged, manipulated, and extended in the process of creating new works. This article offers a unified description of the tools and techniques that led to the development of the open source culture and that enable the processes which promote re-use of previously recorded materials. It then lays out the incentives and forces that either promote or inhibit the development, distribution, and consumption of modified cultural …

Go to article

The Dynamics Of Implementing And Managing Modularity Of Organizational Routines During Capability Development: Insights From A Process Model, Shan Ling Pan, Gary Shan Chi Pan, Adela Chen, Ming Huei Hsieh Nov 2007

The Dynamics Of Implementing And Managing Modularity Of Organizational Routines During Capability Development: Insights From A Process Model, Shan Ling Pan, Gary Shan Chi Pan, Adela Chen, Ming Huei Hsieh

Research Collection School Of Accountancy

Past research using the resource-based view of a firm suggests that it is important to consider how firms develop, manage, and deploy resources and capabilities to influence the overall process of strategy formation and implementation. Relatively little research has been conducted in conceptualizing how firms implement and manage modularity of organizational routines during capability development. Yet, most companies would benefit from implementing modularity in organizational routines when competing in dynamic market conditions. Such implementations may require fundamental organizational reorientation that incurs significant coordination costs, and in some cases, such modularization attempts may fail, costing organizations significant amounts of valuable resources. …

Go to article

Modeling Semantics In Composite Web Service Requests By Utility Elicitation, Qianhui Althea Liang, Jen Yao Chung, Steven M. Miller Nov 2007

Modeling Semantics In Composite Web Service Requests By Utility Elicitation, Qianhui Althea Liang, Jen Yao Chung, Steven M. Miller

Research Collection School Of Computing and Information Systems

When meeting the challenges in automatic and semi-automatic Web service composition, capturing the user’s service demand and preferences is as important as knowing what the services can do. This paper discusses the idea of semantic service requests for composite services, and presents a multi-attribute utility theory (MAUT) based model of composite service requests. Service requests are modeled as user preferences and constraints. Two preference structures, additive independence and generalized additive independence, are utilized in calculating the expected utilities of service composition outcomes. The model is also based on an iterative and incremental scheme meant to better capture requirements in accordance …

Go to article

An Information-Sharing Based Anti-Phishing System, Yueqing Cheng, Zhen Yuan, Lei Ma, Robert H. Deng Nov 2007

An Information-Sharing Based Anti-Phishing System, Yueqing Cheng, Zhen Yuan, Lei Ma, Robert H. Deng

Research Collection School Of Computing and Information Systems

This paper presents the design of an informationsharing based or server-assisted anti-phishing system. The system follows a client-server architecture and makes decision based on not only client side heuristics but also collective information from multiple clients. When visiting a web site, a client side proxy, installed as a plug-in to a browser, decides on the legitimacy of the web site based on a combination of white list, black list and heuristics. In case the client side proxy does not have sufficient information to make a clear judgment, it reports the suspicious site to a central server which has access to …

Go to article

Preserving Privacy In Supply Chain Management: A Challenge For Next Generation Data Mining, Madhu Ahluwalia, Zhiyuan Chen, Arrya Gangopadhyay, Zhiling Guo Oct 2007

Preserving Privacy In Supply Chain Management: A Challenge For Next Generation Data Mining, Madhu Ahluwalia, Zhiyuan Chen, Arrya Gangopadhyay, Zhiling Guo

Research Collection School Of Computing and Information Systems

In this paper we identify a major area of research as a topic for next generation data mining. The research effort in the last decade on privacy preserving data mining has resulted in the development of numerous algorithms. However, most of the existing research has not been applied in any particular application context. Hence it is unclear whether the current algorithms are directly applicable in any particular problem context. In this paper we identify a significant application context that not only requires protection of privacy but also sophisticated data analysis. The area in question is supply chain management, arguably one …

Go to article

Shared Vision: A Development Tool For Organisational Learning, Siu Loon Hoe Jul 2007

Shared Vision: A Development Tool For Organisational Learning, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

PurposeThe organizational behavior and management literature has devoted a lot attention to processes and technology in organizational learning. There has been little work to examine the effect of shared vision on organizational learning. The purpose of this paper is to highlight the importance of shared vision as a development tool to build an organizational learning capability.Design/methodology/approachThe existing shared vision and organizational learning literature was reviewed, and the salient points on how shared vision promotes organizational learning discussed.Practical implicationsThe paper offers a view on how leaders can use shared vision to develop organizational learning capability. Practicing managers would then be able …

Go to article

Is Interpersonal Trust A Necessary Condition For Organisational Learning?, Siu Loon Hoe Jul 2007

Is Interpersonal Trust A Necessary Condition For Organisational Learning?, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

The organisational behaviour and management literature has devoted a lot attention on various factors affecting organisational learning. While there has been much work done to examine trust in promoting organisational learning, there is a lack of consensus on the specific type of trust involved. The purpose of this paper is to highlight the importance of interpersonal trust in promoting organisational learning and propose a research agenda to test the extent of interpersonal trust on organisational learning. This paper contributes to the existing organisational learning literature by specifying a specific form of trust, interpersonal trust, which promotes organisational learning and proposing …

Go to article

Organisational Learning: Conceptual Links To Individual Learning, Learning Organisation And Knowledge Management, Siu Loon Hoe Jul 2007

Organisational Learning: Conceptual Links To Individual Learning, Learning Organisation And Knowledge Management, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

Organisational learning has over the years been subject of much study by scholars and managers. In the process, the organisational learning concept has been linked to many other knowledge concepts such as individual learning, learning organisation, and knowledge management. This paper draws from existing literature in organisational behaviour, human resource management, marketing, and information management, to further develop the conceptual links between organisational learning and these knowledge concepts. The paper discusses the characteristics of organisational learning and emphasises its link to individual learning, the learning organisation, and knowledge management. It contributes to the conceptual and theoretical understanding of organisational learning …

Go to article

The Business Model Of "Software-As-A-Service", Dan Ma Jul 2007

The Business Model Of "Software-As-A-Service", Dan Ma

Research Collection School Of Computing and Information Systems

The emergence of the software-as-a-service (SaaS) business model has attracted great attentions from both researchers and practitioners. SaaS vendors deliver on-demand information processing services to users, and thus offer computing utility rather than the standalone software itself. In this work, the author propose an analytical model to study the competition between the SaaS and the traditional COTS (commercial off-the-shelf) solutions for software applications. The author show that when software applications become open, modulated, and standardized, the SaaS business model will take a significant market share. In addition, under certain market conditions, offering users an easy exit option through the software …

Go to article

Improving Memory-Based Collaborative Filtering Using A Factor-Based Approach, Zhenxue Zhang, Dongsong Zhang, Zhiling Guo Jul 2007

Improving Memory-Based Collaborative Filtering Using A Factor-Based Approach, Zhenxue Zhang, Dongsong Zhang, Zhiling Guo

Research Collection School Of Computing and Information Systems

Collaborative Filtering (CF) systems generate recommendations for a user by aggregating item ratings of other like-minded users. The memory-based approach is a common technique used in CF. This approach first uses statistical methods such as Pearson’s Correlation Coefficient to measure user similarities based on their previous ratings on different items. Users will then be grouped into different neighborhood depending on the calculated similarities. Finally, the system will generate predictions on how a user would rate a specific item by aggregating ratings on the item cast by the identified neighbors of his/her. However, current memory-based CF method only measures user similarities …

Go to article

Modeling Architectural Strategy Using Design Structure Networks, C. Jason Woodard May 2007

Modeling Architectural Strategy Using Design Structure Networks, C. Jason Woodard

Research Collection School Of Computing and Information Systems

System architects face the formidable task of purposefully shaping an evolving space of complex designs. Their task s further complicated when they lack full control of the design process, and therefore must anticipate the behavior of other stakeholders, including the designers of component products and competing systems. This paper presents a conceptual tool called a design structure network (DSN) to help architects and design scientists reason effectively about these situations. A DSN is a graphical representation of a system’s design space. DSNs improve on existing representation schemes by providing a compact and intuitive way to express design options—the ability to …

Go to article

Valuing Information Technology Infrastructures: A Growth Options Approach, Qizhi Dai, Robert J. Kauffman, Salvatore T. March Mar 2007

Valuing Information Technology Infrastructures: A Growth Options Approach, Qizhi Dai, Robert J. Kauffman, Salvatore T. March

Research Collection School Of Computing and Information Systems

Decisions to invest in information technology (IT) infrastructure are often made based on an assessment of its immediate value to the organization. However, an important source of value comes from the fact that such technologies have the potential to be leveraged in the development of future applications. From a real options perspective, IT infrastructure investments create growth options that can be exercised if and when an organization decides to develop systems to provide new or enhanced IT capabilities. We present an analytical model based on real options that shows the process by which this potential is converted into business value, …

Go to article

Value-At-Risk In It Services Contracts, Robert J. Kauffman, Ryan Sougstad Jan 2007

Value-At-Risk In It Services Contracts, Robert J. Kauffman, Ryan Sougstad

Research Collection School Of Computing and Information Systems

As information systems (IS) and technology solutions become increasingly service-driven, managers are faced with the task of choosing parameters such as service-levels, pricing, and contract duration. Information technology (IT) services vendors manage portfolios of contracts in which parameters, decided at inception, are often subject to future risks. The contract profit maximization decision may adversely affect the risk position of the firm's portfolio of services contracts. We propose a model to inform vendors on setting optimal parameters for IS contracts subject to acceptable levels of risk. The analytic model presented draws from IS economics research and the principles of value-at-risk (VaR) …

Go to article

Real-Time Supply Chain Control Via Multi-Agent Adjustable Autonomy, Hoong Chuin Lau, Lucas Agussurja, Ramesh Thangarajoo Jan 2007

Real-Time Supply Chain Control Via Multi-Agent Adjustable Autonomy, Hoong Chuin Lau, Lucas Agussurja, Ramesh Thangarajoo

Research Collection School Of Computing and Information Systems

Real-time supply chain management in a rapidly changing environment requires reactive and dynamic collaboration among participating entities. In this work, we model supply chain as a multi-agent system where agents are subject to an adjustable autonomy. The autonomy of an agent refers to its capability to make and influence decisions within a multi-agent system. Adjustable autonomy means changing the autonomy of the agents during runtime as a response to changes in the environment. In the context of a supply chain, different entities will have different autonomy levels and objective functions as the environment changes, and the goal is to design …

Go to article

Escalation And De-Escalation Of Commitment To Information Systems Projects: Insights From An Approach-Avoidance Process Model, Gary Pan, Shan Ling Pan Dec 2006

Escalation And De-Escalation Of Commitment To Information Systems Projects: Insights From An Approach-Avoidance Process Model, Gary Pan, Shan Ling Pan

Research Collection School Of Accountancy

We view escalation and de-escalation of commitment as processes involving recurring instances of approach-avoidance conflict. This paper outlines an approach-avoidance process model for describing and analyzing escalation and de-escalation of commitment in information systems projects. In the model, the sequential mapping of project events is integrated with a model of approach-avoidance conflict that identifies periods of gradual evolution at two separate levels of social analysis (project and work) that are punctuated by sudden, revolutionary periods of rapid change. By conceiving the processes of commitment escalation and de-escalation as sequences of events involving approach-avoidance conflicts, researchers may develop a deeper understanding …

Go to article

Reputation Stretching In Online Auctions, Jianqing Chen, Mei Lin, Andrew B. Whinston Dec 2006

Reputation Stretching In Online Auctions, Jianqing Chen, Mei Lin, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

Reputation systems are ubiquitously employed in the online marketplaces to provide information on users’ abilities and trustworthiness. We focus particularly on the problem of reputation stretching, the extension of an established reputation into a new market. By examining various factors—market size, the expected performance in the expanding market, and the risk of performance in the expanding market—we characterize conditions that affect bidder’s stretching decision in the expanding market. Moreover, we analyze both the short-term and the long-term expanding cases, and obtain contrasting results in the two settings.

Go to article

Supply Chain Information Sharing In A Macro Prediction Market, Zhiling Guo, Fang Fang, Andrew B. Whinston Dec 2006

Supply Chain Information Sharing In A Macro Prediction Market, Zhiling Guo, Fang Fang, Andrew B. Whinston

Research Collection School Of Computing and Information Systems

This paper aims to address supply chain partners' incentives for information sharing from an information systems design perspective. Specifically, we consider a supply chain characterized by N geographically distributed retailers who order a homogeneous product from one manufacturer. Each retailer's demand risk consists of two parts: a systematic risk part that affects all retailers and an idiosyncratic risk part that only has a local effect. We propose a macro prediction market to effectively elicit and aggregate useful information about systematic demand risk. We show that such information can be used to achieve accurate demand forecast sharing and better channel coordination …

Go to article

Critical Success Factors For Erp Implementation And Upgrade, Fiona Fui-Hoon Nah, Santiago Delgado Oct 2006

Critical Success Factors For Erp Implementation And Upgrade, Fiona Fui-Hoon Nah, Santiago Delgado

Research Collection School Of Computing and Information Systems

Seven categories of critical success factors were identified from the ERP literature: (1) business plan and vision; (2) change management, (3) communication; (4) ERP team composition, skills and compensation; (5) management support and championship; (6) project management, (7) system analysis, selection and technical implementation. We conducted a case study of two organizations that had implemented and upgraded ERP systems. We adopted Markus and Tanis' four-phase model and compared the importance of these critical success factors across the phases of ERP implementation and upgrade. The importance of these factors across the phases of ERP implementation and upgrade is very similar. 'Business …

Go to article

Escalation And De-Escalation Of Commitment To Information Systems Projects: Insights From A Project Evaluation Model, Shan Ling Pan, Gary S. C. Pan, Michael Newman, Donal Flynn Sep 2006

Escalation And De-Escalation Of Commitment To Information Systems Projects: Insights From A Project Evaluation Model, Shan Ling Pan, Gary S. C. Pan, Michael Newman, Donal Flynn

Research Collection School Of Accountancy

This paper outlines a project evaluation model for examining escalation and de-escalation of commitment to information systems projects. We view escalation and de-escalation of commitment as processes involving recurring instances of approach-avoidance conflict. In the model, the sequential mapping of project events is integrated with a model of approach-avoidance conflict that identifies periods of gradual evolution at two separate levels of social analysis (project and work) that are punctuated by sudden, revolutionary periods of rapid change. By conceiving the processes of commitment escalation and de-escalation as sequences of events involving approach-avoidance conflicts, researchers may develop a deeper understanding of how …

Go to article

The Boundary Spanner’S Role In Organisational Learning: Unleashing Untapped Potential, Siu Loon Hoe Sep 2006

The Boundary Spanner’S Role In Organisational Learning: Unleashing Untapped Potential, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

PurposeThe organizational behavior and management literature has devoted a lot attention on processes and technology in organizational learning. There has been little work to examine the role of boundary spanners in organizational learning. The purpose of this paper is to highlight the importance of boundary spanners in enhancing organizational learning.Design/methodology/approachThe existing boundary spanning literature was reviewed and the salient points on their role in organizational learning discussed.Practical implicationsThe paper offers a view on tapping the hidden potential of boundary spanners in organizations in order to enhance the organization's learning capacity form the external environment. Practicing manager would then be able …

Go to article

Experimental And Empirical Perspectives On Grid Resource Allocation For The Singapore Market, Danny Oh, Steven Miller, Nan Hu Apr 2006

Experimental And Empirical Perspectives On Grid Resource Allocation For The Singapore Market, Danny Oh, Steven Miller, Nan Hu

Research Collection School Of Computing and Information Systems

In this paper, we describe our work on using the Tycoon system developed by HP Labs to provide a market-based resource allocation and bidding framework for a grid. We discuss how we intend to evaluate the feasibility of the Tycoon system by measuring its economic performance using agent-based simulation experiments for a particular type of grid usage scenario, namely, the digital media market scenario. We will also discuss a related effort in collecting and using real grid data from the National Grid Pilot Platform in Singapore and how we will be using real data collected to derive actual usage patterns …

Go to article

Enterprise Agility And The Enabling Role Of Information Technology, Eric Overby, Anandhi S. Bharadwaj, V. Sambamurthy Apr 2006

Enterprise Agility And The Enabling Role Of Information Technology, Eric Overby, Anandhi S. Bharadwaj, V. Sambamurthy

Research Collection School Of Computing and Information Systems

In turbulent environments, enterprise agility, that is, the ability of firms to sense environmental change and respond readily, is an important determinant of firm success. We define and deconstruct enterprise agility, delineate enterprise agility from similar concepts in the business research literature, explore the underlying capabilities that support enterprise agility, explicate the enabling role of information technology (IT) and digital options, and propose a method for measuring enterprise agility. The concepts in this paper are offered as foundational building blocks for the overall research program on enterprise agility and the enabling role of IT.

Go to article

Tacit Knowledge, Nonaka And Takeuchi Seci Model And Informal Knowledge Processes, Siu Loon Hoe Mar 2006

Tacit Knowledge, Nonaka And Takeuchi Seci Model And Informal Knowledge Processes, Siu Loon Hoe

Research Collection School Of Computing and Information Systems

The organizational behavior and knowledge management literature has devoted a lot attention on how structural knowledge processes enhance learning. There has been little emphasis on the informal knowledge processes and the construct remains undefined. The purpose of this paper is to highlight the importance of informal knowledge processes, propose a definition for these processes and link them to the socialization and internalization processes suggested by Nonaka and Takeuchi in the SECI model. The paper offers a fresh perspective on how informal knowledge processes in organizations help to enhance the organization’s learning capability. It will enable scholars and managers to have …

Go to article

The Impact Of Project Portfolio Management On Information Technology Projects, Bert De Reyck, Yael Grushka-Cockayne, Martin Lockett, Sergio Ricardo Calderini, Marcio Moura, Andrew Sloper Oct 2005

The Impact Of Project Portfolio Management On Information Technology Projects, Bert De Reyck, Yael Grushka-Cockayne, Martin Lockett, Sergio Ricardo Calderini, Marcio Moura, Andrew Sloper

Research Collection Lee Kong Chian School Of Business

The ever-increasing penetration of projects as a way to organise work in many organisations necessitates effective management of multiple projects. This has resulted in a greater interest in the processes of project portfolio management (PPM), with more and more software tools being developed to assist and automate the process. Much of the early work on PPM concentrated on the management of IT projects, largely from the perspective of the management of resources and risk. Many of the recent articles have been by vendors of the software, promoting the value of the PPM process. However, the claims made in those articles …

Go to article

Managerial Assessments Of E-Business Investment Opportunities: A Field Study, Anandhi S. Bharadwaj, Amrit Tiwana Oct 2005

Managerial Assessments Of E-Business Investment Opportunities: A Field Study, Anandhi S. Bharadwaj, Amrit Tiwana

Research Collection School Of Computing and Information Systems

Managers charged with assessing investment opportunities for information technologies such as e-business projects face considerable uncertainty in their decision-making processes. Contemporary theories of the firm and the normative prescriptions thereof emphasize the potential for such investments to augment firm-level knowledge and relational capabilities. However, prior research has not examined the relative emphases that managers place on the knowledge and relational capability-augmenting characteristics of the e-business investments. In this paper, we develop a model to assess whether managerial evaluations of e-business investment opportunities are consistent with these normative and theoretical prescriptions. A test of the model using survey data on 485 …

Go to article

Tools To Keep Projects On The Rails - The Completion Of Projects On Time And To Budget Often Seems An Elusive Goal, But Success Rates Can Be Improved With The Application Of Risk Management Techniques, Bert De Reyck Sep 2005

Tools To Keep Projects On The Rails - The Completion Of Projects On Time And To Budget Often Seems An Elusive Goal, But Success Rates Can Be Improved With The Application Of Risk Management Techniques, Bert De Reyck

Research Collection Lee Kong Chian School Of Business

In 2004 the Standish group, a research company that produces annual reports on IT projects carried out in the US, reported that only 29 per cent of these projects were considered a success, with the vast majority running over time and over budget. Cost overruns averaged 56 per cent of original budgets, and projects took on average 84 per cent longer than originally anticipated. Anecdotal evidence suggests that things are not much better elsewhere. The construction of the new Wembley Stadium in London is two months behind schedule and Pounds 45m over budget. And the West Coast Mainline project, which …

Go to article

End-Users’ Acceptance Of Enterprise Resource Planning Systems: An Investigation Using Grounded Theory Approach, Fiona Fui-Hoon Nah, Xin Tan, Monica Beethe Aug 2005

End-Users’ Acceptance Of Enterprise Resource Planning Systems: An Investigation Using Grounded Theory Approach, Fiona Fui-Hoon Nah, Xin Tan, Monica Beethe

Research Collection School Of Computing and Information Systems

The success of ERP implementation depends, to a large extent, on the intensity and nature of its use by end-users. Therefore, it is important to understand the phenomena underlying end-users’ acceptance of ERP systems. This study was conducted at a large institution that implemented an ERP system. It uses the grounded theory approach to inductively develop a model that highlights key factors influencing end-users’ acceptance of ERP systems.

Go to article

Strategic Assessment Of Information Security Maturity, Arcot Desai Narasimhalu, Dayasindhu Nagarajan, Raghavan Subramanian Jul 2005

Strategic Assessment Of Information Security Maturity, Arcot Desai Narasimhalu, Dayasindhu Nagarajan, Raghavan Subramanian

Research Collection School Of Computing and Information Systems

CXOs are becoming increasingly interested in the information security maturity of their enterprises. This paper presents a CXO dashboard that will allow better management of the information security resources in an enterprise.

Go to article

Leveraging Global Resources: A Distributed Process Maturity Framework For Software Product Development, Narayan Ramasubbu, M. S. Krishnan, Prasad Kompalli May 2005

Leveraging Global Resources: A Distributed Process Maturity Framework For Software Product Development, Narayan Ramasubbu, M. S. Krishnan, Prasad Kompalli

Research Collection School Of Computing and Information Systems

Distributed software development is pervasive in the software industry today as companies vie to leverage global resources. However, popular quality and process frameworks don?t specifically address the key processes needed for managing distributed software development. This practitioner-oriented, evolutionary process maturity framework for globally distributed software development features 24 new key process areas essential for managing distributed software product development and for continuously improving product management capabilities. An assessment survey helps practitioners implement the framework. In this article, the authors detail the framework and assessment survey, as well as report their experiences implementing the framework at a leading global firm. The …

Go to article

First Prev Next Last