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Articles 211 - 240 of 253

Full-Text Articles in Management Information Systems

Information Systems Project Abandonment: A Stakeholder Analysis, Gary Shan Chi Pan Apr 2005

Information Systems Project Abandonment: A Stakeholder Analysis, Gary Shan Chi Pan

Research Collection School Of Accountancy

This case study reports on the experience of an organization in Singapore in implementing and eventually abandoning an electronic procurement project. By means of a stakeholder analysis, it examines stakeholders’ roles in the organization's decision to abandon the software project. This study uses Freeman's stakeholder analytical framework (Freeman, R. (1984). Strategic management: a stakeholder approach. Massachusetts: Pitman) to interpret data and develop four major findings. By providing a better understanding of project stakeholders’ perceptions, expectations and interrelationships during project development, this study presents researchers with a project abandonment evaluation framework that is enhanced with a stakeholder perspective. The lessons learned …

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Vicious And Virtuous Circles In The Management Of Knowledge: The Case Of Infosys Technologies, Raghu Garud, Arun Kumaraswamy Mar 2005

Vicious And Virtuous Circles In The Management Of Knowledge: The Case Of Infosys Technologies, Raghu Garud, Arun Kumaraswamy

Research Collection Lee Kong Chian School Of Business

We adopt a systems perspective to explore the challenges that organizations face in harnessing knowledge. Such a perspective draws attention to mutually causal processes that have the potential to generate both vicious and virtuous circles. Based on a longitudinal study at Infosys Technologies, we conclude that knowledge management involves more than just the sponsorship of initiatives at and across different organizational levels. It also involves an active process of steering around and out of vicious circles that will inevitably emerge.

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Special Section: Human-Computer Interaction Research In Management Information Systems, Ping Zhang, Fiona Fui-Hoon Nah, Izak Benbasat Jan 2005

Special Section: Human-Computer Interaction Research In Management Information Systems, Ping Zhang, Fiona Fui-Hoon Nah, Izak Benbasat

Research Collection School Of Computing and Information Systems

No abstract provided.

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Partnering For Perfection: An Economics Perspective On B2b Electronic Market Strategic Alliances, Qizhi Dai, Robert J. Kauffman Jan 2005

Partnering For Perfection: An Economics Perspective On B2b Electronic Market Strategic Alliances, Qizhi Dai, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

New technological innovations have made it possible for new intermediaries to create value in business processes that involve the procurement of manufacturing and services supplies. Associated with these innovations is the emergence of business-to-business (B2B) electronic markets. These act as digital intermediaries that aim to reduce the transaction costs and mitigate the risks inherent in procurement. They improve buyers’ capabilities to search for attractive prices and also serve to increase the liquidity of sellers’ products. In this chapter, the authors explore the evolution of B2B e-market firms in terms of the strategies they employ to “perfect” their value propositions and …

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Technology Competition And Optimal Investment Timing: A Real Options Perspective, Robert J. Kauffman, X. Li Jan 2005

Technology Competition And Optimal Investment Timing: A Real Options Perspective, Robert J. Kauffman, X. Li

Research Collection School Of Computing and Information Systems

Companies often choose to defer irreversible investments to maintain valuable managerial flexibility in an uncertain world. For some technology-intensive projects, technology uncertainty plays a dominant role in affecting investment timing. This article analyzes the investment timing strategy for a firm that is deciding about whether to adopt one or the other of two incompatible and competing technologies.We develop a continuous-time stochastic model that aids in the determination of optimal timing for managerial adoption within the framework of real options theory. The model captures the elements of the decision-making process in such a way so as to provide managerial guidance in …

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Infosemm: Infosys It Security Maturity Model: A Report, Arcot Desai Narasimhalu, N. Dayasindhu, Raghavan Subramanian Jul 2004

Infosemm: Infosys It Security Maturity Model: A Report, Arcot Desai Narasimhalu, N. Dayasindhu, Raghavan Subramanian

Research Collection School Of Computing and Information Systems

Businesses are faced with a continuing battle related to cyber security related issues ranging from cyber attacks all the way to cyber (information) war. These issues affect result in information, system, reputation, and revenue related risks. These risks arise because of vulnerabilities introduced in three major parts of the enterprise – infrastructure, intelligence and practices. This report provides a rating system for representing the security health of enterprises.

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An Empirical Investigation On End-Users’ Acceptance Of Enterprise Systems, Fiona Fui-Hoon Nah, Xin Tan, Soon Hing Teh Jul 2004

An Empirical Investigation On End-Users’ Acceptance Of Enterprise Systems, Fiona Fui-Hoon Nah, Xin Tan, Soon Hing Teh

Research Collection School Of Computing and Information Systems

Despite the huge investments by organizations in ERP implementation, maintenance, and user training, ERP implementation failures and less-than-satisfactory productivity improvements are common. End-users’ reluctance or unwillingness to adopt or use the newly implemented ERP system is often cited as one of the main reasons for ERP failures. To examine factors leading to the lack of end-user acceptance of ERP systems, we reviewed the literature on user adoption of IT in mandatory contexts, developed hypotheses to explain ERP user acceptance, and conducted a survey study to test the hypotheses. In particular, we examined end-users’ attitudes toward system use and symbolic adoption, …

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Proprietary And Open Systems Adoption In E-Procurement: A Risk-Augmented Transactions Cost Perspective, Robert J. Kauffman, Hamid Mohtadi Jun 2004

Proprietary And Open Systems Adoption In E-Procurement: A Risk-Augmented Transactions Cost Perspective, Robert J. Kauffman, Hamid Mohtadi

Research Collection School Of Computing and Information Systems

We present an economic model that enables the study of incentives for business-to-business (B2B) e-procurement systems investments that permit inventory coordination and improved operational control. We focus on the information technology adoption behavior of firms in the presence of transaction costs, agency costs and information uncertainty. We conclude that it is appropriate to rethink the prior theory and develop an extended transaction-cost theory perspective that incorporates the possibility of shocks. We distinguish among three kinds of B2B e-procurement systems platforms. Proprietary platform procurement systems involve traditional electronic data interchange (EDI) technologies. Open platform procurement systems are associated with e-market Web …

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A Cost-Effective Critical Path Approach For Service Priority Optimization In The Grid Computing Economy, Mei Lin, Zhangxi Lin Apr 2004

A Cost-Effective Critical Path Approach For Service Priority Optimization In The Grid Computing Economy, Mei Lin, Zhangxi Lin

Research Collection School Of Computing and Information Systems

The advancement in the utilization and technologiesof the Internet has led to the rapid growth of gridcomputing; and the perpetuating demand for gridcomputing resources calls for an incentive-compatible solution to the imminent QoS problem. This paper examines the optimal service priority selection problem that a grid computing network user will confront. We model grid services for a multi-subtask request as a prioritized PERT graph and prove that the localized conditional critical path, which is based on the cost-minimizin gpriority selection for each node, sets the lower bound for the length of cost-effective critical path that commits the optimal solution. We …

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The Evolution Of Research On Information Systems: A Fiftieth Year Survey Of The Literature In Management Science, Rajiv D. Banker, Robert J. Kauffman Mar 2004

The Evolution Of Research On Information Systems: A Fiftieth Year Survey Of The Literature In Management Science, Rajiv D. Banker, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

The development of the information systems (IS) literature in Management Science during the past 50 years reflects the inception, growth, and maturation of several different research streams. The five research streams we identify incorporate different definitions of the managerial problems that relate to IS, the alternate theoretical perspectives and different methodological paradigms to study them, and the levels of the organization at which their primary results impact managerial practice. The decision support and design science research stream studies the application of computers in decision support, control, and managerial decision making. The value of information research stream reflects relationships established based …

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Viscors: A Visual-Content Recommender For The Mobile Web, Chan Young Kim, Jae Kyu Lee, Yoon Ho Cho, Deok Hwan Kim Jan 2004

Viscors: A Visual-Content Recommender For The Mobile Web, Chan Young Kim, Jae Kyu Lee, Yoon Ho Cho, Deok Hwan Kim

Research Collection School Of Computing and Information Systems

Current search methods for mobile-Web content can be frustrating to use. To shorten searches for cell phone wallpaper images, VISCORS combines collaborative filtering with content-based image retrieval. An increasing selection of content is becoming available in the mobile-Web environment, where users navigate the Web using wireless devices such as cell phones and PDAs. The fast growth and excellent prospects of the mobile-Web content market have attracted many content providers.

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A Renewable-Resource Approach To Database Valuation, Xavier Dreze, Andre Bonfrer Oct 2003

A Renewable-Resource Approach To Database Valuation, Xavier Dreze, Andre Bonfrer

Research Collection Lee Kong Chian School Of Business

We demonstrate in this paper that firms should view customers in a database as a renewable resource when valuating them. Indeed, customer names flow in and out of the firm’s databases, and the goal of the firm is to optimize the overall customer acquisition/cultivation/attrition process. The renewable resource approach to the problem of maximizing the profits generated by a flow of customer names is more appropriate than the traditional Customer Lifetime Value (CLV) approach. We show that CLV underestimates the true value of names (by more than 400% in some cases) and leads to sub-optimal customer relationship management and acquisition …

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Erp Implementation: Chief Information Officers’ Perceptions Of Critical Success Factors, Fiona Fui-Hoon Nah, Kathryn M. Zuckweiler, Janet Lee-Shang Lau Aug 2003

Erp Implementation: Chief Information Officers’ Perceptions Of Critical Success Factors, Fiona Fui-Hoon Nah, Kathryn M. Zuckweiler, Janet Lee-Shang Lau

Research Collection School Of Computing and Information Systems

This article reports the results of a survey of Chief Information Officers (CIOs) from Fortune 1000 companies on their perceptions of the critical success factors in Enterprise Resource Planning (ERP) implementation. Through a review of the literature, 11 critical success factors were identified , with underlying subfactors, for successful ERP implementation. The degree of criticality of each of these factors were assessed in a survey administered to the CIOs. The 5 most critical factors identified by the CIOs were top management support, project champion, ERP teamwork and composition, project management, and change management program and culture. The importance of each …

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Modeling Product Development As A System Design Game, C. Jason Woodard Jun 2003

Modeling Product Development As A System Design Game, C. Jason Woodard

Research Collection School Of Computing and Information Systems

A system design game is a model of a situation in which agents’ actions determine the structure of a system, which in turn affects the system’s value and the share of value that each agent may capture through bargaining or market competition. This paper describes a class of games in which agents design interdependent products, for example software programs, which may be complements or substitutes for each other. These relationships are epresented by an object called a design structure network (DSN). Depending on the modeler’s choice of allocation rules, agents may benefit from owning critical nodes in the DSN, corresponding …

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On The Strategy Of Supply Hubs For Cost Reduction And Responsiveness, Earl Barnes, Jim Dai, Shijie Deng, Doug Down, Mark Goh, Hoong Chuin Lau, Sharafali Moosa May 2003

On The Strategy Of Supply Hubs For Cost Reduction And Responsiveness, Earl Barnes, Jim Dai, Shijie Deng, Doug Down, Mark Goh, Hoong Chuin Lau, Sharafali Moosa

Research Collection School Of Computing and Information Systems

A supply hub is a location generally close to a manufacturer’s facility where all or some of its supplies are warehoused with the agreement that the materials will be paid for only when consumed. Supply hub is an innovative strategy employed by especially the electronics industry to achieve cost reduction and improved responsiveness. After first tracing the developments leading to the establishment of supply hubs, the paper then describes the dynamics of the operation of supply hubs. Case examples are provided to highlight the current practices. Finally, some research issues are identified.

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Leadership Antecedents Of Informal Knowledge Acquisition And Dissemination, Siu Loon Hoe, Steve Mcshane Jul 2002

Leadership Antecedents Of Informal Knowledge Acquisition And Dissemination, Siu Loon Hoe, Steve Mcshane

Research Collection School Of Computing and Information Systems

Knowledge management is emerging as one of the leading influences on an organisation’s survival and competitive advantage (Blumentritt & Johnston 1999). Knowledge management is concerned with the effective acquisition, sharing, storage and utilisation of knowledge (Huber 1991; Saffady 1998). Corporate leaders are increasingly aware of the notion that an organisation’s long-term survival depends on its ability to generate new knowledge and continuously learn from the environment. The importance of a superior organisational learning capability as a source of competitive advantage is a common refrain among both managers and scholars (e.g. Kohli & Jaworski 1990; Nonaka 1991; Quinn 1992; Slater & …

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Using Real Options Analysis For Evaluating Uncertain Investments In Information Technology: Insights From The Icis 2001 Debate, Paul P. Tallon, Robert J. Kauffman, Henry C. Lucas, Andrew B. Whinston, Kevin Zhu Jan 2002

Using Real Options Analysis For Evaluating Uncertain Investments In Information Technology: Insights From The Icis 2001 Debate, Paul P. Tallon, Robert J. Kauffman, Henry C. Lucas, Andrew B. Whinston, Kevin Zhu

Research Collection School Of Computing and Information Systems

Business and information systems (IS) executives continue to grapple with issues of risk and uncertainty in evaluating investments in information technology (IT). Despite the use of net present value (NPV) and other investment appraisal techniques, executives are often forced to rely on instinct when finalizing IT investment decisions. Recognizing the shortcomings of NPV, real options analysis has been suggested as an alternative approach, one that considers the risks associated with an investment while recognizing the ability of corporations to defer an investment until a later period or to make a partial investment instead. Responding to a growing interest in real …

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Community Banking In The E-Business Era, Peter Southard, Keng Siau Jan 2002

Community Banking In The E-Business Era, Peter Southard, Keng Siau

Research Collection School Of Computing and Information Systems

This paper reviews how existing and potential uses of Internet technology can generate a competitive advantage for rural community banks. To do so, it offers a framework for analyzing Internet technology investment decisions. Organizations in this segment of the banking industry are often more removed from centers of technology and have traditionally been more conservative in their approaches to information technology (among other things). Banking Associations have developed in the U.S., such as the Independent Bankers Association, to try and help community banks coordinate marketing, legislative, and other issues that they have in common. The use of Internet technology can …

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A Note On The Paper “Resource-Constrained Project Scheduling: Notation, Classification, Models And Methods” By Brucker Et Al., Willy Herroelen, Erik Demeulemeester, Bert De Reyck Feb 2001

A Note On The Paper “Resource-Constrained Project Scheduling: Notation, Classification, Models And Methods” By Brucker Et Al., Willy Herroelen, Erik Demeulemeester, Bert De Reyck

Research Collection Lee Kong Chian School Of Business

The great variety of project scheduling problems studied in the ever growing literature motivated the recent development of classification schemes. In a recent paper (European Journal of Operational Research 112 (1999) 3–41), Brucker et al. make the claim that, so far, no classification scheme exists which is compatible with what is commonly accepted in machine scheduling and introduce a new classification. In this note, we critically review major shortcomings of the suggested scheme which place heavy limitations on its potential use.

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Justifying Electronic Banking Network Expansion Using Real Option Pricing: An Empirical Illustration, Michel Benaroch, Robert J. Kauffman Jun 2000

Justifying Electronic Banking Network Expansion Using Real Option Pricing: An Empirical Illustration, Michel Benaroch, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

The application of real options analysis to information technology investment evaluation problems recently has been proposed in the IS literature (Chalasani et al. 1997; Dos Santos 1991; Kambil et al. 1993; Kumar 1996; Taudes 1998). The research reported on in this paper illustrates the value of applying real options analysis in the context of a case study involving the deployment of point-of-sale (POS) debit services by the Yankee 24 shared electronic banking network of New England. In the course of so doing, the paper also attempts to operationalize real options analysis concepts by examining claimed strengths of this analysis approach …

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The Multi– Mode Resource– Constrained Project Scheduling Problem With Generalized Precedence Relations, Bert De Reyck, Willy Herroelen Dec 1999

The Multi– Mode Resource– Constrained Project Scheduling Problem With Generalized Precedence Relations, Bert De Reyck, Willy Herroelen

Research Collection Lee Kong Chian School Of Business

In this paper, we tackle the challenging problem of scheduling activities to minimize the project duration, in which the activities (a) are subject to generalized precedence relations, (b) require units of multiple renewable, non-renewable and doubly constrained resources for which a limited availability is imposed, and (c) can be performed in one of several different ways, reflected in multiple activity scenarios or modes. These multiple modes give rise to several kinds of tradeoffs (time/resource, time/cost and resource/resource trade-offs) which allow for a more effcient allocation and use of resources. We present a local search-based solution methodology which is able to …

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A Recurring Improvisational Methodology For Change Management In Erp Implementation, Michelle Sieber, Fiona Fui-Hoon Nah Aug 1999

A Recurring Improvisational Methodology For Change Management In Erp Implementation, Michelle Sieber, Fiona Fui-Hoon Nah

Research Collection School Of Computing and Information Systems

Change has become an ongoing phenomenon and business process re-engineering has become a necessity for survival of organizations as we approach the 21st century. As participants in this ever-changing working environment, we must be innovative in managing change as it affects both our professional and personal lives. One of the innovative ways to manage change in the implementation of an enterprise resource planning (ERP) system is to adopt a comprehensive change management methodology. In this research, we propose the use of the recurring improvisational change methodology for managing such change. This research is also aimed at implementing the improvisational change …

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Knowledge Sharing With Customers On The Www: Approaches By National Tourism Organizations, Xinran You, Joseph O'Leary, Fiona Fui-Hoon Nah Aug 1999

Knowledge Sharing With Customers On The Www: Approaches By National Tourism Organizations, Xinran You, Joseph O'Leary, Fiona Fui-Hoon Nah

Research Collection School Of Computing and Information Systems

The importance of knowledge management has been emphasized increasingly in recent literature. Knowledge has been regarded as the most important corporate asset in an organization (Nonaka and Takeuchi, 1995). But what is knowledge? According to Harris (1996), "when information is combined with context and experience, it becomes knowledge". Hence, knowledge is the integration of information, context, and experience (Ponelis and Fairer-Wessels, 1998). In the tourism context of this paper, there are two components of knowledge: (1) customer knowledge--understanding of customers by marketers that leads to more effective marketing actions; and (2) destination knowledge that either the travelers or travel experts …

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Algorithms For Scheduling Projects With Generalized Precedence Relations, Bert De Reyck, Erik Demeulemeester, Willy Herroelen Jan 1999

Algorithms For Scheduling Projects With Generalized Precedence Relations, Bert De Reyck, Erik Demeulemeester, Willy Herroelen

Research Collection Lee Kong Chian School Of Business

The problem of scheduling projects under various types of resource constraints constitutes an important and challenging problem which has received increasing attention during the past several years. The bulk of the models and procedures designed for coping with these problem types aim at scheduling project activities to minimize the project duration subject to constant availability constraints on the required set of resources and precedence constraints that indicate that activities can only be started when all of their predecessors have already been finished. However, real-life project scheduling applications often involve more complicated types of precedence relations such as arbitrary minimal and …

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A Classification Scheme For Project Scheduling Problems, Willy Herroelen, Erik Demeulemeester, Bert De Reyck Jan 1999

A Classification Scheme For Project Scheduling Problems, Willy Herroelen, Erik Demeulemeester, Bert De Reyck

Research Collection Lee Kong Chian School Of Business

The basic concern of scheduling is commonly described as the allocation of limited resources to tasks over time (Lawler et al. 1993, Pinedo 1995). The resources and tasks may take many forms. In project scheduling the tasks refer to the activities belonging to one or more projects. The execution of project activities may require the use of different types of resources (money, crews, equipment, …). The scheduling objectives may also take many forms (minimizing project duration, minimizing project costs, maximizing project revenues, optimizing due date performance,…). The result is a wide and steadily growing variety of problem types which motivates …

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Local Search Methods For The Discrete Time/Resource Trade-Off Problem In Project Networks, Bert De Reyck, Erik Demeulemeester, Willy Herroelen Dec 1998

Local Search Methods For The Discrete Time/Resource Trade-Off Problem In Project Networks, Bert De Reyck, Erik Demeulemeester, Willy Herroelen

Research Collection Lee Kong Chian School Of Business

In this paper we consider the discrete time/resource trade-off problem in project networks. Given a project network consisting of nodes (activities) and arcs (technological precedence relations), in which the duration of the activities is a discrete, nonincreasing function of the amount of a single renewable resource committed to it, the discrete time/resource trade-off problem minimizes the project makespan subject to precedence constraints and a single renewable resource constraint. For each activity, a work content is specified such that all execution modes (duration/resource requirement pairs) for performing the activity are allowed as long as the product of the duration and the …

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A Branch-And-Bound Procedure For The Resource-Constrained Project Scheduling Problem With Generalized Precedence Relations, Bert De Reyck, Willy Herroelen Nov 1998

A Branch-And-Bound Procedure For The Resource-Constrained Project Scheduling Problem With Generalized Precedence Relations, Bert De Reyck, Willy Herroelen

Research Collection Lee Kong Chian School Of Business

We present an optimal solution procedure for the resource-constrained project scheduling problem (RCPSP) with generalized precedence relations (RCPSP-GPR) with the objective of minimizing the project makespan. The RCPSPGPR extends the RCPSP to arbitrary minimal and maximal time lags between the starting and completion times of activities. The proposed procedure is suited for solving a general class of project scheduling problems and allows for arbitrary precedence constraints, activity ready times and deadlines, multiple renewable resource constraints with time-varying resource requirements and availabilities, several types of permissible and mandatory activity overlaps and multiple projects. It can be extended to other regular and …

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Information Systems And Economics, Robert J. Kauffman, Frederick J. Riggins Aug 1998

Information Systems And Economics, Robert J. Kauffman, Frederick J. Riggins

Research Collection School Of Computing and Information Systems

Do big dollar expenditures on information systems pay off? Friction-free: is that what we really want markets to be? Is it time for consumers to say goodbye to fixed pricing? The Internet creates an environment in which the cost of buyer-seller interactions is cheaper than ever, and consumers can participate in the price-setting process—revealing their willingness to pay—making it the most efficient one-on-one selling environment anywhere, approaching the efficiency of the financial markets. In fact, such transformation is evident throughout the information economy. We see it in the approximately 1,000% annual network growth rates expected by some Internet service providers’ …

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New Computational Results On The Discrete Time/Cost Trade-Off Problem In Project Networks, Erik Demeulemeester, Bert De Reyck, Bram Foubert, Willy Herroelen Jul 1998

New Computational Results On The Discrete Time/Cost Trade-Off Problem In Project Networks, Erik Demeulemeester, Bert De Reyck, Bram Foubert, Willy Herroelen

Research Collection Lee Kong Chian School Of Business

We describe a new exact procedure for the discrete time/cost trade-off problem in deterministic activity-on-the-arc networks of the CPM type, where the duration of each activity is a discrete, nonincreasing function of the amount of a single resource (money) committed to it. The objective is to construct the complete and efficient time/cost profile over the set of feasible project durations. The procedure uses a horizon-varying approach based on the iterative optimal solution of the problem of minimising the sum of the resource use over all activities subject to the activity precedence constraints and a project deadline. This optimal solution is …

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Resource-Constrained Project Scheduling: A Survey Of Recent Developments, Willy Herroelen, Bert De Reyck, Erik Demeulemeester Apr 1998

Resource-Constrained Project Scheduling: A Survey Of Recent Developments, Willy Herroelen, Bert De Reyck, Erik Demeulemeester

Research Collection Lee Kong Chian School Of Business

We review recent advances in dealing with the resource-constrained project scheduling problem using an efficient depth-first branch-and-bound procedure, elaborating on the branching scheme, bounding calculations and dominance rules, and discuss the potential of using truncated branch-and-bound. We derive conclusions from the research on optimal solution procedures for the basic problem and subsequently illustrate extensions to a rich and realistic variety of related problems involving activity preemption, the use of ready times and deadlines, variable resource requirements and availabilities, generalized precedence relations, time/cost, time/resource and resource/resource trade-offs and non-regular objective functions.

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