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Singapore Management University

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Articles 241 - 252 of 252

Full-Text Articles in Management Information Systems

Using Expert Support And Its Explanation Facilities For Group Decision Making, Fiona Fui-Hoon Nah, Izak Benbasat Aug 1997

Using Expert Support And Its Explanation Facilities For Group Decision Making, Fiona Fui-Hoon Nah, Izak Benbasat

Research Collection School Of Computing and Information Systems

As information technology is increasingly used to support group work, it becomes desirable to identify the types of computer-based decision aids that are beneficial for supporting group decision making. In a review of the decision support literature, Benbasat, DeSanctis and Nault (1993) point out the lack of empirical research in examining the use of expert support for group decision making. In our review of the literature in this respect, we identified only one case study (Sviokla, 1989), which examined the processes involved in the pre- and post-use of an expert support system (ESS) called PlanPower by a group of financial …

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Resource-Constrained Project Scheduling: A Survey Of Recent Developments, Willy Herroelen, Erik Demeulemeester, Bert De Reyck Sep 1996

Resource-Constrained Project Scheduling: A Survey Of Recent Developments, Willy Herroelen, Erik Demeulemeester, Bert De Reyck

Research Collection Lee Kong Chian School Of Business

Resource-constrained project scheduling involves the scheduling of project activities subject to precedence and resource constraints in order to meet the objective(s) in the best possible way. The area covers a wide variety of problem types. The objective of this paper is to provide a survey of what we believe are the important recent developments in the area. Our main focus will be on the recent progress made in and the encouraging computational experience gained with the use of optimal solution procedures for the basic resource-constrained project scheduling problem (RCPSP) and important extensions. We illustrate how the branching rules, dominance and …

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On The Use Of The Complexity Index As A Measure Of Complexity In Activity Networks, Bert De Reyck, Willy Herroelen Jun 1996

On The Use Of The Complexity Index As A Measure Of Complexity In Activity Networks, Bert De Reyck, Willy Herroelen

Research Collection Lee Kong Chian School Of Business

A large number of optimal and suboptimal procedures have been developed for solving combinatorial problems modeled as activity networks. The need to differentiate between easy and hard problem instances and the interest in isolating the fundamental factors that determine the computing effort required by these procedures, inspired a number of researchers to develop various complexity measures. In this paper we investigate the relation between the hardness of a problem instance and the topological structure of its underlying network, as measured by the complexity index. We demonstrate through a series of experiments that the complexity index, defined as the minimum number …

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Exceptions And Exception Handling In Computerized Information Processes, Diane M. Strong, Steven M. Miller Apr 1995

Exceptions And Exception Handling In Computerized Information Processes, Diane M. Strong, Steven M. Miller

Research Collection School Of Computing and Information Systems

Exceptions, situations that cannot be correctly processed by computer systems, occur frequently in computer-based information processes. Five perspectives on exceptions provide insights into why exceptions occur and how they might be eliminated or more efficiently handled. We investigate these perspectives using an in-depth study of an operating information process that has frequent exceptions. Our results support the use of a total quality management (TQM) approach of eliminating exceptions for some exceptions, in particular, those caused by computer systems that are poor matches to organizational processes. However, some exceptions are explained better by a political system perspective of conflicting goals between …

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Transplanting Manufacturing Power: Observations From Five Years At Fujitsu, Steven M. Miller Jan 1995

Transplanting Manufacturing Power: Observations From Five Years At Fujitsu, Steven M. Miller

Research Collection School Of Computing and Information Systems

Within a factory, what are the underpinnings of manufacturing power? During my thirty-month residency at Fujitsu's factory in Oyama, Japan, I constantly reflected on this question. The standard view of a factory structure provided by an organization chart was inadequate for summarizing my observations.

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Managing Risk In Information Technology Project: A Case Study Of Tradenet, Boon Siong Neo, Kwong Sin Leong Jun 1994

Managing Risk In Information Technology Project: A Case Study Of Tradenet, Boon Siong Neo, Kwong Sin Leong

Research Collection School Of Accountancy

The development and implementation of IT (Information Technology) projects are plagued with problems of cost and time overruns, technical inadequacy, inability to meet user requirements, lack of utilization and failure to achieve anticipated benefits. These problems occur to some projects and not to others because 1) IT projects have different profiles of risk, and 2) IT projects risks have been managed more or less effectively. This paper synthesizes the literature into four classes of risks and applies it to evaluate TradeNet, an EDI-based trading system implemented in Singapore in 1989. Through a case study of TradeNet, we derived a typology …

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Managing Risks In Information Technology Projects, Boon Siong Neo, Kwong Sin Leong Jan 1994

Managing Risks In Information Technology Projects, Boon Siong Neo, Kwong Sin Leong

Research Collection School Of Accountancy

The development and implementation of IT (Information Technology) projects are plagued with problems of cost and time overruns. technical inadequacy, inability to meet user requirements. lack of utilization. and failure to achieve anticipated benefits. These problems occur to some projects and not to others because I) IT projects have different profiles of risk. and 2) IT project risks have been managed more or less effectively. This paper synthesizes the literature into four classes of risks. and applies it to evaluate TradeNet. an EDLbased trading system implemented in Singapore in I989. Through a case study of TradeNet. we derived a typology …

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Deterministic Approximations To Co-Production Problems With Service Constraints And Random Yields, Gabriel R. Bitran, Thin Yin Leong May 1992

Deterministic Approximations To Co-Production Problems With Service Constraints And Random Yields, Gabriel R. Bitran, Thin Yin Leong

Research Collection School Of Computing and Information Systems

Production planning problems where multiple item categories are produced simultaneously are examined. The items have random yields and are used to satisfy the demands of many products. These products have specification requirements that overlap. An item originally targeted to satisfy the demand of one product may be used to satisfy the demand of other products when it conforms to their specifications. Customers' demand must be satisfied from inventory. The problem is formulated with service constraints and a near-optimal solution is provided to the problem with a fixed planning horizon. Simple heuristics are proposed for the problem solved with a rolling …

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Reuse And Productivity In Integrated Computer-Aided Software Engineering: An Empirical Study, Rajiv D. Banker, Robert J. Kauffman Sep 1991

Reuse And Productivity In Integrated Computer-Aided Software Engineering: An Empirical Study, Rajiv D. Banker, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

Growing competition in the investment banking industry has given rise to increasing demand for high functionality software applications that can be developed in a short period of time. Yet delivering such applications creates a bottleneck in software development activities. This dilemma can be addressed when firms shift to development methods that emphasize software reusability. This article examines the productivity implications of object and repository-based integrated computer-aided software engineering (ICASE) software development in the context of a major investment bank's information systems strategy. The strategy emphasizes software reusability. Our empirical results, based on data from 20 projects that delivered software for …

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How To Arrive At Computer Integrated Manufacturing: A 3-Year Survey, Arnoud De Meyer Jul 1990

How To Arrive At Computer Integrated Manufacturing: A 3-Year Survey, Arnoud De Meyer

Research Collection Lee Kong Chian School Of Business

The large majority of modern production companies have at their disposal a multitude of computer systems. The immediate challenge for these companies consists of integrating these computer systems and databases. How will one arrive at this integration? On the basis of a questionnaire administered in 1985, 1986 and 1987 among a group of large European manufacturers, one comes to the conclusion that this integration is one of the immediate priorities for this group of companies. They do not intend to implement turnkey systems. but instead will integrate the different databases and computer systems gradually. One can see emerging islands of …

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Parameter Non-Stationarity In A Model To Estimate The Business Value Of Information Technology, Robert J. Kauffman Apr 1989

Parameter Non-Stationarity In A Model To Estimate The Business Value Of Information Technology, Robert J. Kauffman

Research Collection School Of Computing and Information Systems

Developing robust and refined measures to quantify strategic impacts is a major challenge facing researchers who seek to improve methods for IT investment evaluation. This paper presents a means to test for parameter "non-stationarity" in a model which quantifies the strategic contribution of IT. An iterative "jackknife" procedure is used to diagnose if different local competitive and demographic conditions present in branch banking enhance or suppress leverage on deposit market share associated with membership in an ATM network. Preliminary results suggest this approach will be useful for managers who need to evaluate similar ITs which operate in different environments.

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Designing A Budgeting System With Planned Confusion, John Joseph Williams Jan 1981

Designing A Budgeting System With Planned Confusion, John Joseph Williams

Research Collection School Of Accountancy

The article explores the potential virtues of dual budgeting processes coexisting within a single budgeting information system for organizations experiencing changing environments. The treatment of discretionary cost activity in the traditional budgeting process is discussed and a comparison of the effectiveness of the techniques of zero-based budgeting and traditional budgeting is presented. Using both approaches simultaneously is said to hold potential for combining the best of both methods, but the cost-effectiveness of such a dual budgeting process is noted as a limiting factor.

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