Management Information Systems Commons^™

Assessing The Performance Impacts Of Information Systems From The Resource-Based Perspective: An Empirical Test Of The Indirect Effect Of The Is, Michael J. Zhang

WCBT Faculty Publications

Research into the strategic impacts of information systems (IS) from the resource-based view of competitive advantage has increasingly embraced the indirect effect of IS on firm performance; that is, IS interact with other complementary organizational resources in influencing firm performance. Using both survey and archival data, this study set out to test the indirect effect of IS and determine the complementary organizational resources contributing to IS impacts on firm performance. The results provide additional evidence in support of the indirect performance effect of IS. Specifically, the study found that the performance impacts of IS arose from their interactions with firm-specific …

Information Technology, Production Process Outsourcing, And Manufacturing Plant Performance, Indranil Bardhan, Jonathan W. Whitaker, Sunil Mithas

Management Faculty Publications

What is the role of information technology (IT) in enabling the outsourcing of manufacturing plant production processes? Do plant strategies influence production outsourcing? Does production process outsourcing influence plant performance? This research addresses these questions by investigating the role of IT and plant strategies as antecedents of production outsourcing, and evaluating the impact of production outsourcing and IT investments on plant cost and quality. We develop a theoretical framework for the antecedents and performance outcomes of production outsourcing at the plant level. We validate this theoretical framework using cross-sectional survey data from U.S. manufacturing plants. Our analysis suggests that plants …

Assignment Of Swimmers To Dual Meet Events, Maciek Nowak, Marina Epelman, Stephen M. Pollack

Information Systems and Operations Management: Faculty Publications & Other Works

Every fall, thousands of high school swimming coaches across the country begin the arduous process of preparing their athletes for competition. With a grueling practice schedule and a dedicated group of athletes, a coach can hone the squad into a cohesive unit, poised for any competition. However, oftentimes all preparation is in vain, as coaches assign swimmers to events with a lineup that is far from optimal. This paper provides a model that may help a high school (or other level) swim team coach make these assignments. Following state and national guidelines for swim meets, we describe a binary integer …

Analyzing Faulty Knowledge Systems In Project-Based Environments: An Empirical Investigation In A R&D Organization, Rafael E. Landaeta, Cesar Ariel Pinto, Timothy G. Kotnour, William R. Peterson

Engineering Management & Systems Engineering Faculty Publications

This investigation contributes a framework of the relationships among the faulty elements of a knowledge system in a project-based organization. The framework was developed during an applied research project at a R&D organization. A knowledge system can be defined as a series of inputs, processes, and outputs that interact with each other with the purpose of enhance the performance and capabilities of an organization or work unit through knowledge. The framework was developed using literature, our experience as applied researchers, and data collected from members of a R&D organization. Data was collected through a survey, interviews, and group meetings. The …

Fisheries Occasional Publication No. 33 - Department Of Fisheries Community Survey 2005, Tara Baharthah

Fisheries Occasional Publications

A telephone survey of the Western Australian public was conducted to assess the level of success of programs implemented by the Department of Fisheries. The sample comprised of 700 interviews, 422 in the metropolitan area and 278 in regional areas throughout the State.

This community survey was used to determine the level of recall and awareness of the Department of Fisheries, the understanding and support of the community for the Department of Fisheries' management strategies and to examine key aspects of community participation in recreational fishing.

It is estimated that the overall participation rate for recreational fishing in Western Australia …

The Impact Of Project Portfolio Management On Information Technology Projects, Bert De Reyck, Yael Grushka-Cockayne, Martin Lockett, Sergio Ricardo Calderini, Marcio Moura, Andrew Sloper

Research Collection Lee Kong Chian School Of Business

The ever-increasing penetration of projects as a way to organise work in many organisations necessitates effective management of multiple projects. This has resulted in a greater interest in the processes of project portfolio management (PPM), with more and more software tools being developed to assist and automate the process. Much of the early work on PPM concentrated on the management of IT projects, largely from the perspective of the management of resources and risk. Many of the recent articles have been by vendors of the software, promoting the value of the PPM process. However, the claims made in those articles …

Tools To Keep Projects On The Rails - The Completion Of Projects On Time And To Budget Often Seems An Elusive Goal, But Success Rates Can Be Improved With The Application Of Risk Management Techniques, Bert De Reyck

Research Collection Lee Kong Chian School Of Business

In 2004 the Standish group, a research company that produces annual reports on IT projects carried out in the US, reported that only 29 per cent of these projects were considered a success, with the vast majority running over time and over budget. Cost overruns averaged 56 per cent of original budgets, and projects took on average 84 per cent longer than originally anticipated. Anecdotal evidence suggests that things are not much better elsewhere. The construction of the new Wembley Stadium in London is two months behind schedule and Pounds 45m over budget. And the West Coast Mainline project, which …

Fisheries Occasional Publication No.21 - Allocation Of The Western Rock Lobster Resource Between User Groups, Department Of Fisheries Western Australia

Fisheries Occasional Publications

In this submission to IFAAC, the Department will outline what it believes are the most practical and cost effective ways of managing a system of allocation amongst the commercial, customary and recreational sectors. This recommendation recognises that cost efficiencies and outcomes will be greatly affected by the type of allocation model that is chosen. Consequently the Department recommends that the allocation system should be based on a single allocation to each sector that is available over the entire fishery.

The Department does not recommend having any finer scale zoning of the allocations, or the creation of exclusive recreational fishing areas. …

Fisheries Occasional Publication No.15 - A Unit Register For Commercial Fisheries: An Issues Paper, Western Rock Lobster Council, Department Of Fisheries Western Australia

Fisheries Occasional Publications

This paper is designed to encourage stakeholder involvement in a review of the existing Department of Fisheries' Register, and development of a concept for a new Unit 1 Register, under the Fish Resources Management Act 1994 (FRMA). It is not a fisheries management proposal but a proposal dealing with the facilitation of the fishing licence business. Comments are sought from all stakeholders, including commercial fishers, recreational fishers, banks, accountants, lawyers, third party investors and brokers.

The comments gathered through the responses to this 'issues paper' will form the basis for the Unit Register Working Group to develop the concept of …

Program Management: A Comprehensive Overview Of The Discipline, Mitchell L. Springer

Purdue University Press Books

Although many might argue that program management is magic or luck, and at times this might be the case, Springer instead describes program management as both an art and a science. The art of program management is addressed through the numerous qualitative aspects of dealing with people, working in teams, understanding what motivates people, and gaining an understanding how we manage. The quantitative side is composed of a process with multiple activities with clear-cut outcomes. The integration of the multiple activities and outcomes provides a powerful framework for successfully planning a program. Program Management: A Comprehensive Overview of the Discipline, …

An Inclusive Guide To Assessing Web Site Effectiveness, Janna Arney, Paul J. Lazarony

Management Faculty Publications

This study presents the results of a literature review of the well-established literatures on readability, usability, and Web design. The purpose of this study is to provide a comprehensive review of the literature on readability, usability, and Web design and to propose a three-step evaluation process to assess Web sites in each of these three areas. We recommend that this process be used to evaluate existing Web documents and those still in the design phase. This evaluation process can be utilized as an educational tool in a classroom setting. Using this process in a classroom provides students with much needed …

Fisheries Occasional Paper No. 14 - Department Of Fisheries Stakeholder Survey 2004, Tara Baharthah

Fisheries Occasional Publications

A telephone survey of Department of Fisheries' stakeholders was conducted in August 2004 in order to evaluate their perception of the Department's management of commercial and recreational fishing, pearling and aquaculture, and fish and fish habitat protection. The survey also assessed satisfaction with the level of service provided to stakeholders and their involvement in decision making processes.

The results of this survey were compared to a similar survey conducted during 2002 and a survey of the general public conducted during 2004.

The sample comprised of 145 interviews - 41 representing the commercial fishing sector, 40 representing the recreational fishing sector, …

Bec Metering Department New System Proposal, Bradley Godwin

Honors Capstones

Capstone submitted as a graduation requirement for the BSU Honors Program.

Obesity, Educational Attainment, And State Economic Welfare, Martin W. Sivula Ph.D.

MBA Faculty Conference Papers & Journal Articles

For the first time in history, estimates of the overweight people in the world rival estimates of those malnourished. The World Health Organization (WHO, 2002) ranked obesity among the top 10 risks to human health worldwide. In the early 1960s, nearly half of the Americans were overweight and 13% were obese. Today some 64% of U.S. adults are overweight and 30.5% are obese. Even more alarming, twice as many U.S. children are overweight than were twenty years ago, a 66% increase. Non-communicable diseases impose a heavy economic burden on already strained health systems. Health is a key determinant of development …

A Survey Of Educational Systems Development Methodologies, Carly Walsh

Honors Capstones

Capstone submitted as a graduation requirement for the BSU Honors Program.

Privacy Issues In Location-Aware Mobile Devices, Robert P. Minch

IT and Supply Chain Management Faculty Publications and Presentations

Location awareness, the ability to determine geographical position, is an emerging technology with both significant benefits and important privacy implications for users of mobile devices such as cell phones and PDAs. Location is determined either internally by a device or externally by systems and networks with which the device interacts, and the resultant location information may be stored, used, and disclosed under various conditions that are described. Thirteen specific privacy issues are enumerated and discussed as examples of the challenges we will face as these technologies and their associated products and services are deployed. Regulation by governments, standards organizations, industry …

It Competency And Firm Performance: Is Organizational Learning A Missing Link?, Michael J. Tippins, Ravipreet S. Sohi

Department of Marketing: Faculty Publications

Many companies have developed strategies that include investing heavily in information technology (IT) in order to enhance their performance. Yet, this investment pays off for some companies but not others. This study proposes that organization teaming plays a significant role in determining the outcomes of IT. Drawing from resource theory and IT literature, the authors develop the concept of IT competency. Using structural equations modeling with data collected from managers in 271 manufacturing firms, they show that organizational learning plays a significant role in mediating the effects of IT competency on firm performance.

Fisheries Occasional Publication No. 8 - Department Of Fisheries Stakeholder Survey 2002, Tara Baharthah, Neil R. Sumner

Fisheries Occasional Publications

A telephone survey of Department of Fisheries' stakeholders was conducted in November 2002 in order to evaluate their perception of the Department's management of commercial and recreational fishing, pearling and aquaculture, and fish and fish habitat protection. The survey also assessed satisfaction with the level of service provided to stakeholders and their involvement in the decision making process.

The sample comprised of 149 interviews - 40 representing the commercial fishing sector, 40 representing the recreational fishing sector, 40 representing fish and fish habitat protection, and 29 representing aquaculture and pearling.

In general, the stakeholders gave positive responses regarding the Department …

Simulation As A Tool For Evaluating Strategic Policies For Flexible Supply Chain Systems, Janice L. Forrester, Wayne W. Wakeland

Complex Systems Faculty Publications and Presentations

The emergence of flexible supply chain systems (FSC) has sparked increased interest in real-time planning, scheduling, and logistics--with particular consideration for strategic implications and overall cost control. Important aspects of an FSC include forecasting, production, materials handling, transportation, and distribution center inventory. There exists a variety of software applications for addressing tactical issues, such as adaptive scheduling, and short term forecasting. However, these programs typically do not permit the user to assess the strategic implications of different policies for flexing capacity and making alternative commitments to manufacturing plants. Recently there has been increased interest in the use of simulation models …

Cio Lateral Influence Behaviors: Gaining Peers' Commitment To Strategic Information Systems, Harvey Enns, Sid L. Huff, Christopher A. Higgins

MIS/OM/DS Faculty Publications

In order to develop and bring to fruition strategic information systems (SIS) projects, chief information officers (CIOs) must be able to effectively influence their peers. This research examines the relationship between CIO influence behaviors and the successfulness of influence outcomes, utilizing a revised model initially developed by Yukl (1994). Focused interviews were first conducted with CIOs and their peers to gain insights into the phenomenon. A survey instrument was then developed and distributed to a sample of CIO and peer executive pairs to gather data with which to test a research model. A total of 69 pairs of surveys were …

Sampling Concepts, Paul Boyd, Ph.D.

MBA Faculty Conference Papers & Journal Articles

The usefulness of any research is dependent upon how well the group studied represents the group about which decisions are to be made or conclusions drawn. That is, it depends upon how well the sample reflects relevant characteristics of the population. When it is possible to study every member of that group there is no problem, for on these occasions we can easily calculate the exact attribute (parameter) of interest for our population.

For example, if we were interested in determining the average number of gallons of gasoline sold to customers at our service station yesterday, we …

Pricing And Product Mix Optimization In Freight Transportation, Michael F. Gorman

MIS/OM/DS Faculty Publications

We propose improved pricing and market mix can improve the profitability of the freight transportation provider through the reduction of equipment repositioning costs. We hypothesize that because of complexities surrounding pricing and equipment repositioning costing, existing pricing strategies in freight transportation fail to fully consider these costs. We test this hypothesis in an applied setting in which Monte Carlo simulation captures the stochasticity of market conditions inherent in the problem. We use a heuristic to improve the nondifferentiable, discontinuous objective function.

Our results from test cases show with high confidence that current prices are not optimal, as indicated by a …

A Note On The Paper “Resource-Constrained Project Scheduling: Notation, Classification, Models And Methods” By Brucker Et Al., Willy Herroelen, Erik Demeulemeester, Bert De Reyck

Research Collection Lee Kong Chian School Of Business

The great variety of project scheduling problems studied in the ever growing literature motivated the recent development of classification schemes. In a recent paper (European Journal of Operational Research 112 (1999) 3–41), Brucker et al. make the claim that, so far, no classification scheme exists which is compatible with what is commonly accepted in machine scheduling and introduce a new classification. In this note, we critically review major shortcomings of the suggested scheme which place heavy limitations on its potential use.

Developing An Environmental Management System A Practical Guidebook For Agricultural Businesses, Lucy Taylor

Natural resources published reports

An environmental management system is a tool that many businesses use to improve their environmental performance. Having an environmental management system enables a business to identify and improve management of their significant environmental impacts.

Environmental management systems work to minimise environmental impacts by following a standard 'plan-do-check-improve' management framework. This framework focuses on identifying significant environmental impacts, setting performance targets, establishing means of achieving targets and maintaining sufficient records to show that targets have been reached. Environmental management systems can assist agricultural businesses in:

* improving resource management

* building public confidence in the environmental management of agriculture

* increasing …

Advisory System On How To Start Small Computer Business, Amran Ahmad Mawardi

Student Works (2000-2009)

‘Computer Business Advisory System’ merupakan satu sistem berasaskan web di mana ia membantu pengguna dalam pemilihan pernigaan, maklumat pernigaan dan mengetahui perkara-perkara asas berkaitan perniagaan. Kertas cadangan projek ini memperkenalkan projek dan sistem yang akan dibangunkan dan penerangan-penerangan mengenai segala keperluan yang diperlukan dalam membangunkan projek dan ‘Computer Business Advisory System’ ini. Ia terdiri daripada lima bab iaitu pengenalan, kajian literasi, metodologi, analisis sistem dan rekabentuk sistem. Metodologi pembangunan sistem yang digunakan untuk membangunkan Computer Business Advisory System ini ialah Macromedia Dreamweaver dan Active Serve Pages. Di bahagian analisis sistem, gambarajah aliran data digunakan sebagai rekabentuk logikal. Rekabentuk logikal membantu …

Sistem Pengurusan Salun Kecantikan, Shaharin Nor Afiza

Student Works (2000-2009)

Pada hari ini, kemajuan teknologi maklumat semakin berkembang pesat di kalangan organisasi yang menggunakan sistem berkomputer untuk melicinkan lagi kerja yang dilakukan setiap hari. Sistem Maklumat Pengurusan Salun Kecantikan ini diperkenalkan bagi memudahkan kerja penyimpanan dan pengurusan maklumat di salun-salun kecantikan, supaya kerja yang dilakukan berjalan dengan lancar.Laporan ini bertujuan memberikan penerangan serta gambaran tentang projek yang dijalankan ini. Diharap sistem ini mampu memberikan manfaat dan alternatif kepada salun-salun kecantikan di Malaysia.

Advanced Information Systems: Impact On Organizational Reality, Rolf D. Dixon

Mountain Plains Journal of Business and Technology

Today, with the proliferation of increasingly advanced information technologies in organizations, a significant challenge can be made to the traditional assumptions regarding the non-rationality of organizational behavior. It is the purpose of this paper to consider the effects of advanced information technologies on the spatial, structural, social, and informational processes of the organization and to suggest how this could, in fact, signal a return to the “rational” organization. This paper will consider the issue of organizational rationality in a normative manner with several propositions offered.

Sistem Pembelian Kereta Baru Dalam Talian, Jaafar Muhammad Hanif

Student Works (2000-2009)

Latihan ilmiah merupakan salah satu kursus wajib yang mesti diambil bagi memenuhi keperluan pengijazahan dalam pengajian Sarjana Muda Sains Komputer Universiti Malaya. Bagi memenuhi tujuan ini, saya telah memilih tajuk sistem pembelian kereta baru sebagai tajuk tesis dan penyelia ialah En. Mustaffa Kamal b. Mohd Nor. Dalam membangunakan sesuatu sistem, cadangan projek diperlukan bagi menjelaskan kefahaman pelajar terhadap sistem yang akan dibangunkan. Dalam cadangan projek ini saya akan menerangkan secara ringkas tentang sistem yang akan dibangunkan, bagaimana sistem akan dibangunkan, objektif pembangunan sistem, apakah kelemahan dan kebaikan sistem yang akan dibangunkan, siapakah pengguna-pengguna sistem, peralatan-peralatan yang digunakan dalam pembangunan sistem, …

Sistem Pendaftaran Kursus Melalui Web, Osman Aziz

Student Works (2000-2009)

Pendaftaran kursus merupakan suatu proses yang penting dan kritikal dalam institusi pengajian. Ini kerana jika terdapat sebarang kesilapan atau ralat dalam proses ini akan mengakibatkan timbulnya beberapa masalah kepada pihak universiti dan juga pelajar hasil susulan daripada kesilapan tersebut. Dari itu, proses yang mudah egisen dan memerlukan masa yang sedikit perlukan dibangunkan dalam mengatasi kesulitan proses ini. Sistem pendaftaran kursus yang sedia ada di Universiti Malaya ketika ini menggunakan manual dan “on-line.

An International Cross-Cultural Study Of The Role Of Chief Informational Officers In Healthcare, Wallace Saunders

Faculty Dissertations

The introduction and utilization of Information Systems (IS) in the hospital environment has had a significant and lasting impact on the practice of medicine. The development of this dissertation will attempt to explore a widely overlooked area: The comparison of Chief Information Officers (CIOs) in the United States and the United Kingdom.

Aspects of CIO experiences relating to assumed roles, CIO challenges, skills, frustrations, success, failure, leadership, management, involvement and perceptions about the role of Information Technology (IT) in healthcare are discussed with a comparative global model. This study investigates the managerial roles of the Chief Information Officer based on …