Management Information Systems Commons^™

Assimilation Of Tracking Technology In The Supply Chain, Rahul Basole, Maciek Nowak

Information Systems and Operations Management: Faculty Publications & Other Works

While tracking technology has become increasingly accessible, firms still struggle with deploying these technologies into the supply chain. Using the complementary perspectives of transaction cost and institutional theory, we develop an understanding of how supply network, product, and environmental characteristics jointly impact tracking technology assimilation. We empirically test our model on a global dataset of 535 supply chain executives and decision makers. The results suggest that assimilation is frequently initiated by an external stakeholder in a firm's supply chain and that firms must develop strong collaborative ties with their partners in order to take full advantage of this technology.

Computer Science Technology Education: An Incredible Explosion, Iwasan D. Kejawa

School of Computing: Faculty Publications

This paper explore what computers are, their usages and their functionalities. Computers can be used to learn or comprehend the understanding of all subjects, be it physics aerobics, swimming, biology, mathematics, agriculture, chemistry, business administration or commerce, just to name a few. In education, computers are used to project information to individuals in the classrooms or anywhere education is taking place, in churches, homes, schools, conference halls and so on. It is also used to convey the logic of a subject or behind a topic. Computers play an important role in educating our mind. With the usage of computers, we …

How Multinational Corporations Use Information Technology To Manage Global Operations, Jonathan W. Whitaker, Peter Ekman, Steven M. Thompson

Management Faculty Publications

Despite a generally-acknowledged importance of information technology (IT) in enabling global strategy and a broad understanding of the manner in which IT enhances coordination and reduces cost, few studies have focused precisely on how multinational corporations (MNCs) use IT to facilitate globalization. To address this gap in the literature, we conduct a case study across four large MNCs, and use primary data to develop theoretical propositions on the characteristics of products, processes and customers that impact the ways in which MNCs use IT to manage their global operations.

Myomlab As An Enabling E-Learning Technology: Bridging The Gap Between Student- And Instructor-Centered Learning, Mahesh Gupta 8524783

Journal of International Technology and Information Management

Technology is continually allowing educators to combine didactic and democratic approaches to facilitate learning and producing successful managers. This paper discusses how one such technology, myOMlab—integrated within a learning management system, Blackboard—can deliver core operations management course, catered primarily to working students i.e., interns and future managers. To confront the bias against online education and engage in serious research on online education, we share our experiences of teaching one semester-long online course. Although robust research evidence is yet to be gathered to convince educators about its benefits, we propose a set of successful myOMlab activities (including manual and Excel-based Dice …

Work Engagement: Antecedents And Effects On Student Employee Academic Engagement, Chase V. Moore

Honors Theses

Drawing on the Job Demands-Resources (JD-R) model, this study explores the effect of the resources student employees receive from management and from the nature of their work on their engagement at work and their engagement in academic pursuits. Student workers make up a significant pool of workers in our institutions of higher education and supporting academic achievement of student workers is consistent with our institutions' missions. Accordingly, the purpose of this study is to examine the antecedents (supervisory support, supervisory feedback, person-organization fit, and person-job fit) that affect levels of work engagement of students employed in educationally-situated work environments, and …

The Gojo Smartlink Observation System: Research For Adoption, Robert Cuenot, Austin Reich, Joseph Tuck, Sarah Dick, Sean Poholski

Williams Honors College, Honors Research Projects

This research project sought to provide GOJO Industries, Inc. with strategic recommendations for improving sales of their SMARTLINK Observation (OBV) hand hygiene compliance monitoring mobile application. The two required steps for building recommendations were to analyze the status of the hand hygiene compliance monitoring market (as of 2017) and gain insight on the needs of nurses, doctors, and other healthcare directors in hospitals and urgent care facilities. In conjunction with GOJO Industries, Inc., the viability of a subscription-based mobile application for monitoring was tested. Employees of several different healthcare facilities were interviewed about their current methods and practices for compliance …

Artificial Intelligence In Engineering Risk Analytics, Desheng Wu, David L. Olson, Alexandre Dolgui

Department of Supply Chain Management and Analytics: Faculty Publications

Risks exist in every aspect of our lives, and can mean different things to different people. While negative in general they always cause a great deal of potential damage and inconvenience for stakeholders. Recent engineering risks include the Fukushima nuclear plant disaster from the 2011 tsunami, a year that also saw earthquakes in New Zealand, tornados in the US, and floods in both Australia and Thailand. Earthquakes, tornados (not to mention hurricanes) and floods are repetitive natural phenomenon. But the October 2011 floods in Thailand were the worst in 50 years, impacting supply chains including those of Honda, Toyota, Lenovo, …

Personal Decision Factors Considered By Information Technology Executives: Their Impacts On Business Intentions And Consequent Cloud Computing Services Adoption Rates, Marcus Lee Smith Jr

Theses & Dissertations

During its infancy, the cloud computing industry was the province largely of small and medium-sized business customers. Despite their size, these companies required a professionally run, yet economical information technology (IT) operation. These customers used a total value strategy whereby they avoided paying for essential, yet underutilized, resources (e.g., full-time IT personnel and computing equipment with excess capacity) by outsourcing most, if not all, of their entire IT function. Since that time, the cloud industry has expanded the breadth of its service offerings greatly and the economies of scale have reduced the unit price point. In addition, research suggests other …

An Improved Model For Trust-Aware Recommender Systems Based On Multi-Faceted Trust, Peihu Zhu

Lingnan Theses

As customers enjoy the convenience of online shopping today, they face the problem of selecting from hundreds of thousands of products. Recommender systems, which make recommendations by matching products to customers based on the features of the products and the purchasing history of customers, are increasingly being incorporated into e-commerce websites. Collaborative filtering is a major approach to design algorithms for these systems. Much research has been directed toward enhancing the performance of recommender systems by considering various psychological and behavioural factors affecting the behaviour of users, e.g. trust and emotion.

While e-commerce firms are keen to exploit information on …

The Effect Of Xbrl And Social Media On Information Asymmetry: Evidence From Bank Loan Contracts, Dazhi Chong

Information Technology & Decision Sciences Theses & Dissertations

This study analyzes how two information technology advancements, the adoption of XBRL (eXtensible Business Reporting Language), and social media, affect bank loan contracting using a sample of 554 US bank loan contracts in 2011. I hypothesize that the adoption of XBRL and social media can enhance information dissemination and mitigate the information asymmetry problem between borrowers and lenders. Consistent with this hypothesize, I find that borrowers that adopt XBRL and/or receive positive social media user opinion in social media enjoy more favorable price and non-price terms of bank loan contracts. Additional analyses indicate that the relations among XBRL adoption, social …

2016 Ijbe Front Matter, Tamra Connor

International Journal for Business Education

1. Editorial Board
2. President's Letter
3. SIEC-ISBE International

Ambidexterity: The Interplay Of Supply Chain Management Competencies And Enterprise Resource Planning Systems On Organizational Performance, Serdar Turedi

Information Technology & Decision Sciences Theses & Dissertations

Understanding the business value of information systems (IS) is one of the key issues among practitioners. Specifically, the role of IS in supply chain management (SCM) is one of the main areas that practitioners focus, as the largest portion of production costs are traceable back to supply chain costs. Hence, inter-organizational systems (IOS) gain importance as a result of the increased competition between supply chain networks. Particularly, implementation of enterprise resource planning (ERP), which is a type of IOS, becomes the new trend among organizations.

Although organizations use similar ERP, some gained significant benefits by using them, while others struggled …

E-Government Initiatives Case Study: New Models For Success, Douglass P. Smith

International Journal of Applied Management and Technology

This case study examines the efforts of a mid-tier, cabinet-level state agency to transform its constituency services to be more effective using information technology. The agency, based in a rural Midwestern state, faced increased scrutiny to raise accuracy, lower wait times, decrease expenditures, increase constituency satisfaction, and expand services to the state. To meet these challenges, the agency conducted a series of meetings to determine best possible opportunities for change and decided that technology solutions, which supported their business vision of the future, would be the foundation for that change. Redesigning core organizational processes—using several technologies such as e-commerce, content …

Patient Portals: Achieving Technology Acceptance And Meaningful Use In Independent Physician-Managed Practices, Kimberly W. Bartholomew

CCAC Theses and Dissertations

As the bulk of medical health records shift from paper-based file systems to electronic formats, the promise of the transformation process called healthcare reform included adding efficiencies to medical practice workflows, lower costs, improved quality of care and most important, and the freeing of patient information from traditional propriety silos. With this incoming largess of protected health information data now viewable through online patient portals, patients can be empowered to become educated and active in their own health care decisions, but only if they have admission to their information. A digital divide currently exists in many medical practices where only …

Evaluating Information Technology (It) Integration Risk Prior To Mergers And Acquisitions (M&A), Deepak Khazanchi, Vipin Arora

Information Systems and Quantitative Analysis Faculty Publications

Corporate mergers and acquisitions (M&A) are considered significant, from both a strategic and an economic point of view, across almost all sectors of the economy.¹ M&A is a complex process involving risk that ranges from financial and legal matters to sales and marketing challenges and everything in between. Despite well-established benefits of strategically driven expansion and integration of businesses through M&A, the consolidated organization exposes itself to a number of anticipated, unknown and unintended risk factors. The risk concerns the overall organizational integration of some or all of the previously distinct and interdependent assets, structures, business processes, technologies, systems, …

Can Contracts Replace Qualification In A Sourcing Process With Competitive Suppliers And Imperfect Information?, Yue Jin, Jennifer K. Ryan

Department of Supply Chain Management and Analytics: Faculty Publications

This paper considers a manufacturer who outsources the production of a product to multiple competing suppliers, who differ in their cost structures and in their capabilities for producing high-quality products. The manufacturer must design the sourcing process to ensure that the selected supplier has sufficient quality capability, while encouraging competition among the suppliers. We develop and analyze a mathematical model of performance-based contracting, a sourcing method that is appropriate when the manufacturer has imperfect information regarding the suppliers’ costs and capabilities. We compare the performance of performance-based contracting with that of a two-stage sourcing process, an alternative sourcing method that …

Web Scraping The Easy Way, Yolande Neil

Honors College Theses

Web scraping refers to a software program that mimics human web surfing behavior by pointing to a website and collecting large amounts of data that would otherwise be difficult for a human to extract. A typical program will extract both unstructured and semi-structured data, as well as images, and convert the data into a structured format. Web scraping is commonly used to facilitate online price comparisons, aggregate contact information, extract online product catalog data, extract economic/demographic/statistical data, and create web mashups, among other uses. Additionally, in the era of big data, semantic analysis, and business intelligence, web scraping is the …

Mainframe Relevance In Modern It: How A 50+ Year Old Computing Platform Can Still Play A Key Role In Today’S Businesses, Ian Thomas Newcombe

Honors Theses and Capstones

No abstract provided.

Abet Accreditation Of Is And It Programs In 2013, Ronald J. Mackinnon, Kevin Lee Elder, John N. Dyer

Information Systems & Analytics: Faculty Publications

The Accreditation Board for Engineering and Technology (ABET) has been accrediting engineering and computer science for many years. In recent years ABET has been accrediting Information Systems and Information Technology programs. ABET first accredited IS in 2000 and IT in 2003. ABET appears to have become the standard accreditation for IT and in the spring of 2014 there are 25 IT programs accredited by ABET. There are 38 IS programs accredited by ABET since 2000. This paper looks at the IS and IT ABET accredited programs and examines the common features and differences of these related accredited programs.

Designing Multi-Target Salesforce Incentive Contract, Wenxin Huang

Lingnan Theses

Multi-target incentive contracts are widely observed in practice to stimulate salesforce effort. However, little is known about their effectiveness and the issues involved in designing them. In this thesis, we investigate the incentive contracting problem between a manufacturer and an agent when the realized sales of a product are affected by both the agent's selling effort and the type of the agent. The agent's type is uncertain to the manufacturer, whereas the agent can observe the actual type when exerting her selling effort. Again, this is unobservable by the manufacturer. For contract design problem, we develop a principal-agent model with …

Joint Lead Time And Price Quotation : Dynamic Or Static?, Guo Zhang

Lingnan Theses

Intuitively, quoting dynamic lead time and price to customers based on real-time system state provides more efficient capacity utilization and increases revenue compared with quoting static lead time and price. However, dynamic quotation may require higher operational costs for the firm and it is often inconvenient to customers. This study aims to compare dynamic and static lead time and price quotations under fixed capacity and different potential demand rates. We hypothesize that there exists a potential demand rate under which the additional costs of dynamic quotation and the additional profit from dynamic quotation are equal. Thus static quotation may yield …

Information Leakage And Stackelberg Leadership In Cournot Competition, Huajiang Luo

Lingnan Theses

In duopoly Cournot competition with sequential moves, it is well known that each player prefers Stackelberg leadership without demand uncertainty. We study the same game when the demand is uncertain, and firms possess some private information about the uncertain demand. There are two effects of private information in this game. First, when the Stackelberg leader moves first, its private information is leaked to, or inferred by the Stackelberg follower via the output quantity. Hence, the Stackelberg follower makes decision based on more accurate information than the leader. Second, the leader incurs a cost to signal its information to the follower, …

An Empirical Investigation Of Technology Usage, Virtual Status, Organizational Justice, Need For Affiliation, Organizational Identification And Their Influence On Work Success, Julia Crider Graham

Doctoral Dissertations

Advancements in information communication technology have led to a growth in the telecommuting work force and increased interest in telecommuting research. Antecedents of work success are re-examined. This study attempts to disclose the relationships among communication technology usage, need for affiliation, organizational justice, employee's virtual status and organizational identification and how these factors affect work success.

Four main questions drove this research: "Do organizational justice and employee's virtual status moderate the relationship between communication technology usage and organizational identification?" ; Do organizational justice and employee's virtual status moderate the relationship between need for affiliation and organizational identification?"; Do organizational identification, …

Ict Investment Effectiveness In The South African Post Office: Reconsidering The Approaches Of The Past 20 Years, Jan A. Meyer Phd (Pr.M), Sam Lubbe Phd, Matshwenyego T. Seabelo, Rembrandt Klopper Phd

The African Journal of Information Systems

Organisations have invested and continue to invest considerable resources in Information and Communication Technology (ICT). Much of this investment is made on the basis of guarantee than an expected return will occur. This study presents the results of an empirical study of the impact of ICT investment on performance at the South African Post office (SAPO). Six years of historical data, from 2005 to 2010, were obtained from the Chief Information Officer (CIO) of the SAPO and analysed. This included appropriate IT data and financial data from the organisation’s financial statements and balance sheet. ICT investments were tested against financial …

Progressive Trust Formation Within The South African Fresh Produce Industry Through The Use Of Self-Service Technologies, Justy Range, Awie C. Leonard Phd

The African Journal of Information Systems

When using self-service solutions to deliver services the challenge is to retain the trust of the end user. This is specifically the case when dealing with end users in the fresh produce market environment. This sector has not seen the adoption of self-service technologies specifically in southern Africa. In this paper we propose a model to enhance our understanding of trust formation using self-service technologies. A qualitative research approach, based on a case study was followed to create the model. This case study offers insight into how the dynamics of the product, supporting services and the technology shapes trust forming …

Effortless Building Census, Sam Kome

Library Staff Publications and Research

Library headcounts are tedious, time-consuming, and subject to the vagaries of scheduling, attention to detail, and incomplete (especially for consortia). If we conduct them perfectly, on-schedule without fail we can gather at best the number of patrons seated in various areas of the library at two arbitrary times per day. We don't know their home campus. We don't know how patronage varies by time of day. If only there was an automatic way of conducting counts that was automatic, unsleeping, and could differentiate between campuses The wireless infrastructure is (hopefully) always on, and devices are nearly ubiquitous, and typically signed …

Organizational Study Of Information Technology, Law, And Purchasing Departments : City Of Fitchburg, Massachusetts, Edward J. Collins, Jr. Center For Public Management, University Of Massachusetts Boston

Edward J. Collins Center for Public Management Publications

The Edward J. Collins, Jr. Center for Public Management was hired by the City of Fitchburg to perform organizational studies of three departments, including the Information Technology (IT) Department, the Law Department, and the Purchasing Department. All three of the studies were to review the respective departments’ organizational structures, responsibilities, and practices with a goal of identifying areas of improvement that could result in improved operations and time and cost savings (IT and Purchasing) and areas in need of improvement (Law Department).

The Collins Center project team met with the directors of the three departments under review to understand their …

Improving Antibiotic Resistant Infection Transmission Situational Awareness In Enclosed Facilities With A Novel Interface Design For Tactical Biosurveillance, Ann L. Fruhling, Devika Ramachandran

Interdisciplinary Informatics Faculty Proceedings & Presentations

The implementation of the Electronic Health Record to substantially improve the practice of medicine has not fully reached its projected potential partly due to many barriers to its adoption. There is growing evidence that one of the reasons for the delay in the adoption of EHR has been due to the negative impact of current EHRs on the clinician-patient interaction, clinician workflow and communications. This research studies the usability of the Electronic Health Record for clinicians involved in cardiac care by evaluating various clinician-patient interaction workflows. The aim of the study is to identify inefficiencies by examining the similarities and …

Western Client: A Business Plan, Connor Makowski

Honors Theses

Western Client was created to simplify electronic communications. We believe that we can challenge standard communication processes and revolutionize how smartphones disseminate media. We can help our users to foster better relationships and communicate more effectively. We are achieving this by streamlining user interfaces, compiling data, and minimizing unproductive intervals on electronic devices.

Western Client will offer an easy to navigate, well designed application that integrates information from many sources. We are currently focusing our efforts on designing an application for iOS and Android devices that provides universal inboxes. Every contact will have a dedicated universal inbox that will place …

Financial Fraud Detection By Using Grammar-Based Multiobjective Genetic Programming With Ensemble Learning, Haibing Li

Lingnan Theses

Financial fraud is a criminal act, which violates the law, rules or policy to gain unauthorized financial benefit. As an increasingly serious problem, it has attracted a lot of concerns. The major consequences are loss of billions of dollars each year, investor confidence and corporate reputation. Therefore, a study area called Financial Fraud Detection (FFD) is obligatory, in order to prevent the destructive results caused by financial fraud. In general, traditional modeling approaches are applied and based on pre-defined hypothesis testing of causes and effects for FFD problems. In addition, the evaluation criteria are often based on variable significance level …