International Business Commons^™

Using Self-Service Technologies To Solve The Problem Of Labor Shortage In Macau’S Lodging Industry, U Ka Kit

UNLV Theses, Dissertations, Professional Papers, and Capstones

Macau, the world's leading gaming destination, is suffering from labor shortage. Hotels operators found it difficult to compete with the casinos for the limited human resources. In this article, the author suggests self-service technologies (SSTs) as a possible mean to solve the labor shortage problem in Macau's lodging industry. The literature review shows the seriousness of the problem, and analyze the pros and cons of SSTs, the main reason its implemented and how it is perceived by the customer. Then, base on the review, the author provides five step implementation guide of SSTs in hotel. The author also presents recommendations …

Have You Restructured For Global Success?, Nirmalya Kumar, Phanish Puranam

Research Collection Lee Kong Chian School Of Business

The organizational structures of many multinational corporations are inadequate to the task of capitalizing on opportunities in emerging markets. Locating customer-facing processes in each country-and even using transnational structures that exploit location-specific advantages-just doesn't cut it anymore. So argue Kumar and Puranam, of London Business School. The authors show how the growth of China and India as lead markets and as talent pools, coupled with advances in technology, enable companies to optimize their organizations by segmenting R&D both vertically and horizontally, thereby creating T-shaped structures.The greatest challenge of the T-shaped structure is managing integration across countries. The solution is to …

Welcome To Fabulous Las Vegas: The Nevada Gaming Regulatory Response To Sovereign Wealth Fund Investment, John J. Piro

UNLV Gaming Law Journal

The bulk of recent scholarly work surrounding sovereign wealth funds ("SWFs") is dedicated to assessing the federal regulatory systems’ adequacy—or likely, inadequacy—in dealing with issues unique to SWF investment. However, the federal regulatory system has not been the only regulatory body to deal with SWF investment in the United States. In 2008, one of the United Arab Emirates’ (“UAE”) SWFs, Dubai World, made a large investment into the Nevada gaming industry and was found suitable to purchase up to twenty percent of MGM Mirage’s stock. This article will address how the Nevada gaming regulatory system has found an effective way …

Fragmentation And Segmentation: Marketing Global Benefits, Russell P. Adams

International Business and Entrepreneurship Faculty Publications

Though consumption culture and globalization are major themes impacting the modern landscape, there has been limited research in these areas due to, in part, the increasing fragmentation of markets. A case is made that the seemingly disparate views, cultural fragmentation and global segmentation can be harmonized. This paper presents a theoretical framework to understand how the fragmentation of markets and global segmentation strategies can be compatible. Due to the cultural convergence brought on by globalization and marketing intermediaries, global segments can be identified through the common needs sought by consumers.

The Internationalization Of Indian Smes In B-To-B Markets, Rajshekar G. Javalgi, Patricia R. Todd, Elad Granot

Business Faculty Publications

Purpose – The study aims to examine the effect of market orientation on the international performance of Indian SMEs in the business-to-business market; assess the potential moderating effect of environmental uncertainty, along with market orientation, on SMEs’ performance; and discuss implications to guide SME owners/managers in their efforts to successfully expand internationally in turbulent markets. Design/methodology/approach – Surveys were sent to a random cross-sectional industry sample of SMEs located in India. The data consisted of 150 responses. Findings – Market orientation and international orientation are positively related to export performance and the relationship between the market orientation and international performance …

A Transformational Change Program In It - The Case Of A Global Consumer Products Company, Barbara M. Tarasovich, Bridget Lyons

WCBT Faculty Publications

This paper presents a framework for development of a transformational change management program (Flamholtz and Randle, 2008) in an information technology (IT) organization of a global Fortune 200 consumer products company. The goal of the transformation was to build leading edge global IT service offerings, to internal and ultimately external customers. the program played a pivotal role in the company's "Path to Growth" Strategy. This strategy included very specific targets for sales, margins and earnings growth over a five year period. The case illustrates how a well conceived change program, integrated with an organization's overall strategic plan, is a competitive …

Mexico Consensus Economic Forecast, Volume 14, Number 3, Thomas M. Fullerton Jr., Adam G. Walke

Departmental Papers (E & F)

No abstract provided.

Fdi In Central And Eastern Europe: Business Environment And Current Fdi Trends In Poland, Lucyna Kornecki

Accounting, Economics, Finance, and Information Sciences - Daytona Beach

The Central and Eastern European Countries (CEEC) acknowledge foreign direct investment (FDI) as an essential tool in the development and modernization of their economies. The first part of this paper centers on economic stability and FDI inflows in the CEE indicating the Polish leadership in inward FDI inflow. The section of this study focuses on Poland and provides a description of business environment and current FDI trends in Poland. It analyzes the factors influencing the inward FDI in Poland, such as: economic stability, cost of labor, EU membership, regulatory framework. It presents the current FDI trends in Poland, such as: …

Financial Contagion And Market Liquidity: Evidence From The Asian Crisis, Shantaram P. Hegde, Rupendra Paliwal

WCBT Faculty Publications

Models of financial crisis and contagion predict that an economic crisis turns into a crisis of market liquidity in the presence of borrowing constraints, information asymmetry and risk aversion. Based on the firm-level data on a sample of exposed and unexposed US stocks to the Asian currency crisis, we find a significant increase (decrease) in the crisis period bid-ask spreads (depth) and their volatilities for both the groups. While our results underscore the imprints of flight to quality, we detect little causal patterns in liquidity innovations. An important implication of our findings, as evidenced by the recent crisis, is that …

Consumption Behavior Of Chinese Urban Residents During Economic Transition: Intermittent And Cyclical Fluctuations, Xiaotong Jin, Shengliang Deng, Ilan Alon

Faculty Publications

Although in recent years researchers have attempted to examine the consumption behavior of Chinese residents during economic transition, there still exists a clear gap in the literature to adequately explain the consumption behavior of Chinese urban residents during economic restructuring. This paper, attempting to shed some light on this relationship, proposes a hypothesis of Chinese urban resident consumption behavior during economic transition in China and examines the hypothesis using quantitative models. The conclusion suggests that the consumption of Chinese urban residents is guided by traditional Chinese civilization, and this results in intermittent and cyclical fluctuations in consumption behavior during systemic …

A Cultural Perspective On Motivation Factors Affecting Exhibition Participation, Young Ki Lee

UNLV Theses, Dissertations, Professional Papers, and Capstones

With increasing global competitions, more opportunities transcending national boundaries may exist for the exhibition organizers and participants. This study offered an integrated approach to understanding how various motivation factors affect the participation in exhibition. The literature review included an introduction of push/pull motivation theories as one of the most representative motivation theories. The factor analysis of survey results supported the categorization of push/pull factors in exhibition industry. The paper concluded that the factor analysis procedures yielded the motivation factor dimensions with similar natures and four underlined motivation dimensions of exhibition participation were labeled. Furthermore, the cultural difference between Western and …

E-Mail Management Of Japanese Hotels In Comparison With South Korean Hotels, Kyoko Morikoshi

UNLV Theses, Dissertations, Professional Papers, and Capstones

There has been little study done concerning the service quality of Japanese hotels toward foreign guests; especially e-mail management in English has not been analyzed in Japan before. Since e-mail inquiries in English from foreign guests could be the first step for Japanese hotels to provide good service to prospective guests, managing English e-mails efficiently is a key to attracting more foreign guests. Therefore this study examined the actual condition of e-mail management at Japanese hotels by sending an English inquiry to them. Korean hotels were also included because South Korea and Japan have similar linguistic and economic backgrounds. A …

Evaluating Websites By Features: Do Independent Hotels In Singapore Get It Right?, Prasetya Purnawan

UNLV Theses, Dissertations, Professional Papers, and Capstones

This study aims to evaluate the websites of independent hotels in Singapore in the business-to-consumer (B2C) framework. The modified balanced scorecard (BSC) approach is incorporated into the evaluation by features method in order to avoid the dominance of the marketing perspective by including technical, customer, and destination information perspectives. A set of website evaluation criteria representing these four perspectives is then used to examine the websites of 37 independent hotels. Almost three of four hotels get it right in developing, utilizing, and maintaining their websites. These websites have the presence of features that are known to be contributing towards website …

The Management Of An Indigenous Hotel Chain Company In China: A Case Study Of Sichuan Minshan Hotel Corporation, Yinglin Wang

UNLV Theses, Dissertations, Professional Papers, and Capstones

Justification:

The hotel industry has a comparatively lower threshold for market entry. This has enabled many international foreign competitors to successfully take up a fairly large share of this market. The competition in this emerging industry in China is becoming increasingly fierce as time progresses. Due to the pressure of growing number of foreign competitors, some indigenous hotels in China have started to follow in their footsteps and expand their sister properties across the country. However managing hotel chain properties is still new to most of these indigenous hotel chain organizations and the hotel chain effects of maximizing profits have …

Business Plan For U.S. Based Soup And Salad Franchise Restaurant In Beijing, China, Xin Xu

UNLV Theses, Dissertations, Professional Papers, and Capstones

Purpose:

The purpose of this paper is to build a business plan for American soup and salad buffet style restaurant franchisors who want to expand their business in Beijing, China. It will focus on analyzing the potential consumers, menu, price, location, and local competitors for such a restaurant.

A Study Of Consumers' Global Brand Attitudes In Malaysia., Cheah Yee Nin

Student Works (2010-2019)

Purpose – This paper aims to examine the attitudes towards global brands by inspecting the construct of materialism, cosmopolitanism, consumer ethnocentrism and perceived global brand value. The paper also inspects the moderating role of religiosity in the relationship between perceived global brand value and global brand attitude. Design/methodology/approach – Consumer from Malaysia were surveyed on the constructs, and five brands were selected to gauge the perceive value. Findings – The findings show that materialism and cosmopolitanism are the antecedents to perceived global brand value, and perceived global brand value is the key indicator to global brand attitude. Consumer ethnocentrism is …

Value Capture In Global Production Networks:Evidence From The Taiwanese Electronics Industry, Namchul Shin, Alan Eisner

Cornerstone 3 Reports : Interdisciplinary Informatics

No abstract provided.

Sustaining Governance Integrity Capacity: A Strategic Opportunity For China-Us Public Administration, Joseph A. Petrick

Management and International Business Faculty Publications

The main purpose of this theoretical paper is to delineate the nature, value and accountability of sustaining governance integrity capacity as an intangible strategic asset by public administrators in China and the United States. This study frames professional accountability of cross-cultural public administration in terms of strategic competencies in sustaining four dimensions of governance integrity capacity (process, judgment, development and system). The study provides interlinked management and ethics theories and a six-step implementation process to operationalize and improve judgment integrity capacity in China-US public administration decision-making. Finally, the study recommends two action steps that can be taken to enhance China-US …

Key Findings Of 2011 Atrs Global Airport Performance Benchmarking Project, Tae Hoon Oum, Chunyan Yu, Yapyin Choo

Publications

The ATRS Global Airport Benchmarking Project measures and compares the performance of several important aspects of airport operations: Productivity and efficiency, unit costs and cost competitiveness, financial results and airport charges. The report also examines the relationships between various performance measures and airport characteristics as well as management strategies in order to provide a better understanding of observed differences in airport performance. This report includes 156 airports and 19 airport groups of various sizes and ownership forms in Asia Pacific, Europe and North America. This presentation highlights key findings on efficiency and cost.

Internationalizing Through Franchising - Singapore's Gambits In The Gcc: Mining The Silver Around The Gold, Caroline Yeoh, Joses Wong

Research Collection Lee Kong Chian School Of Business

No abstract provided.

The Greek Sovereign Debt Crisis And Potential Implications For Other Sovereign Nations, Gregory Gambill

Honors Scholar Theses

At least four countries in the Eurozone are in poor economic shape, and Greece has already defaulted on its loans, sending the country into a state of disarray while it works on implementing fiscal austerity measures. Meanwhile, Portugal, Ireland, and Spain are next in line for a possible default. Using Portugal, Ireland, Greece, and Spain as examples of countries that are on the verge of economic collapse, this paper contains an analysis of what other countries need to do in order to avoid this situation.

Challenges And Opportunities For Developing Countries From Medical Tourism, Avinash M. Waikar, Samuel D. Cappel, Uday S. Tate

Management Faculty Research

Wikipedia defines “Medical Tourism” as the act of traveling to other countries to obtain medical, dental and surgical care. Rapid expansion of facilities for patients abroad has helped to spur this industry’s growth. Regardless of the destination, U.S. citizens are increasingly embracing the benefits of medical tourism due to dramatically rising U.S. healthcare costs. Medical care in countries such as India, Mexico, Thailand and Singapore can cost as little as ten percent of the cost of comparable care in the U.S. for some procedures. Statistical analysis revealed the costs to be significantly lower for many of these countries. Currently, patients …

Franchise Partnership And International Expansion: A Conceptual Framework And Research Propositions, Dhruv Grewal, Golpalkrishnan R. Iyer, Rajshekar G. Javalgi, Lori Radulovich

Business Faculty Publications

Although academic research has provided tremendous insights about the organizational form of franchising, considerable work remains with regard to understanding the critical factors that enable international franchise expansion and performance. The authors advance the argument that a franchise relationship is essentially an entrepreneurial partnership, and that this partnership influences the speed, scale, and scope of franchise expansion into international markets. In the proposed conceptual model, the authors detail the links among the franchise partnership, international expansion, and franchise system performance.

The Strategic Assembly Of Global Firms: A Micro-Structural Analysis Of Local Learning And Global Adaptation, Mitchell P. Koza, Stephen Tallman, Aylin Ataay

Management Faculty Publications

Strategic Assembly - the comprehensive and coordinated use of internal development, mergers, acquisitions, joint ventures, and alliances - is a novel approach to the construction and management of global firms. This paper describes the role and characteristics of strategic assembly in the construction and management of the Global Multi-Business Firm, an emerging form of global organization. We present a study of Group Renault and its relationship with two key players in the lucrative and emerging market for autos in Turkey, emphasizing the coevolutionary processes through which local players enter and dominate a local market and the global parent, utilizing local …

Fueling Ukraine’S Future: Using Microfinance As A Tool For Reducing Energy Dependency And Changing Lives, Justin Cole

Renée Crown University Honors Thesis Projects - All

Ukraine is a country heavily dependent on other countries for its natural gas supply, leaving it vulnerable to interruptions in supply. One of its largest suppliers, Russia, has twice taken drastic means of physically closing the pipelines, thereby cutting off this supply and illustrating to Ukraine and the world the leverage that it can exercise. While at the present time the cut-offs have lasted no longer than a few weeks, future cut-offs could become more common and longer in duration. When compounded with the troubled history between the two countries, one can quickly see the precipitous situation that has the …

Sovereign Wealth Funds: Global And Domestic Implications Of The Rise Of A New Major Player In International Finance, Michelle Sollod

Renée Crown University Honors Thesis Projects - All

The subject of petrodollar recycling has frequently captured the interest of academics, politicians and the media. Specifically, the issue typically boils down to one central question: where exactly are the petrodollars—revenue earned from the sale of oil—flowing? According to traditional scholars like Bernard Mommer and Terry Lynn Karl the recurring argument is that in oil-exporting nations, oil revenues are channeled directly into the hands of a few government officials resulting in corruption, inequality and economic decay.

However, the main limitation of this traditional argument is that it tends to focus solely on the dynamics between the national level and local …

Under The Surface: The United States’ Failure To Effectively Communicate And Gain Credibility With Iraqis, Julia Dunlea

Renée Crown University Honors Thesis Projects - All

In the short term, the United States negatively impacted the relationships among the Sunnis, Shiites, and Kurds. The United States’ lack of communication and credibility led to this negative impact. Six variables: the United States’ lack of knowledge about Iraq, the preexisting anti-western political culture, removal of local elites and army, inadequate media outreach, impact on reactionary violence, and the inability to fulfill all their promises to the Iraqi population expanded problems in credibility and communication. Although the United States brought democracy to Iraq by enforcing equality for Shiites and Kurds, and expanding Kurdish autonomy in the north, this lack …

Bond Volatility Transmissions Between United States And European Markets, Seth Kulman

Senior Honors Projects

Bond Volatility Transmissions Between United States and European Markets

Seth Kulman

Faculty Sponsor: Gordon Dash, Finance and Decision Sciences

Recent events have illustrated the degree of connection between the world’s economies.  Economic events occurring in one country are felt in countless others, most vividly demonstrated by the onset of a worldwide recession following the financial collapse in the United States.  Volatility no longer stays contained within one local economy.

The purpose of this study is to examine volatility spillovers between the United States and European bond markets.  To identify volatility effects in a given country, we will be using a …

Development For The Past, Present, And Future: Defining And Measuring Sustainable Development, Max Cantor

Senior Honors Projects

In 1987, the United Nations released the Brundtland Report, which defined sustainable development as “development which meets the needs of the present without compromising the ability of future generations to meet their own needs.” While this definition provides a relatively stable theoretical base from which development economists and political scientists can begin to tackle issues surrounding sustainable development, the inherently amorphous nature of this definition has also created a fair amount of ambiguity in both the economic literature surrounding sustainable development and the subsequent attempts by economists to measure it.

Historically, those interested in the science of development have typically …

Identifying Resources For Going Global, Stephen Tallman

Management Faculty Publications

Business firms have been described as bundles of resources and capabilities (or assets and skills, or a variety of other terms indicating a combination of hard, or at least clearly identifiable, components and soft, or at least somewhat undefined, abilities and processes), bound together by ownership, contracts, common management, organizational culture, identity, and a variety of other processes. This chapter focuses on resources and capabilities, and considers how such component parts can enhance or discourage globalization, and how the firm's stock of resources and capabilities is altered by processes of globalization.