Training and Development Commons^™

The Impact Of Employee Engagement On Job Performance And Organisational Commitment In The Egyptian Banking Sector, Dr. Maha Ahmed Zaki Dajani

Business Administration

During the past two decades, employee engagement became a very popular managerial construct. Organisations use different engagement building tools in order to stay competitive and improve performance. Though there is an increasing contribution in human resource consulting agencies on the concept of employee engagement, yet there is a shortage of academic studies on that construct, especially in emerging economies countries. This engagement gap grew more in importance amidst the waves of ongoing recession and resource scarcity battles prevailing in the Middle Eastern Region, in general, and in Egypt in particular. This is an exploratory study that aims to identify the …

Transformational Leadership Increases Self-Determination And Positively Impacts Hospitality Frontline Employees, Xiao Zhang

UNLV Theses, Dissertations, Professional Papers, and Capstones

This professional paper presents literature by exploring the role of self-determination theory between the relationship of transformational leadership and hospitality employees’ well-being. It integrates the present research on leadership style, needs theory and well-being and provides useful and meaningful information for executives and organizations who are dedicated to improve employees’ well-being.

Icao Aviation System Block Upgrades: A Method For Identifying Training Needs, Becky Lutte

International Journal of Aviation, Aeronautics, and Aerospace

The ICAO launched the Aviation System Block Upgrades (ASBU) framework to support the modernization of global air navigation. The ASBU framework was designed to address the need for a globally interoperable system in an environment of increased traffic demand. In order to successfully implement the components of the ASBU, obstacles must be overcome. One primary area of concern is meeting the demand for properly trained personnel. The purpose of this research is to develop a method to identify the training needs associated with the implementation of the ASBU modules. This research will review the development and components of the ASBU …

A Mixed-Methods (Quantitative-Qualitative) Study To Identify The Perceived Level Of, Zeky Zardo

Dissertations

Different approaches to developing leaders have been established through various forms of self-assessment, action learning, and education and training activities (Smither et al., 2005). The existing body of research on the impact and success of college and university leadership development programs focuses heavily on undergraduate leadership programs and not graduate-level programs such as the Master of Business Administration (MBA) or the doctorate. The purpose of this mixed-methods (quantitative–qualitative) study was to identify the perceived level of transformational leadership skill development by students enrolled in a doctoral program in organizational leadership. In addition, it was the purpose of this study to …

Debunking The Myths Of Performance Management, C. Allen Gorman

ETSU Faculty Works

No abstract provided.

Market Oriented Organizations And Talent Workers: Composition Of The Workforce And Its Influence On Market Orientation, Dawn Mueller, Pradeep Gopalakrishna

Atlantic Marketing Association Proceedings

Many organizations employ marketing initiatives to “assist” in launching new efforts to both internal and external audiences and weave marketing throughout as part of being “market oriented.” The primary motivation behind a market orientation is improvement of market performance, according to the literature (Narver and Slater, 1990; Kohli and Jaworski 1990).

There is literature on workforce composition and different types of workers and this includes concepts of talent workers and knowledge workers (Chowdhury 2003) and HEROes (Bernoff and Schadler 2010) but there is little to nothing on the type of workers employed by highly market-oriented organizations. …

How To Grow Your Rural Business With Purpose And Meaning, Connie I. Reimers-Hild, Alyssa Dye

Community Vitality Initiative

No one can predict the future; however, rural entrepreneurs and business owners can use a future-focused leadership approach, which includes examining megatrends, to shape the future of their businesses. Megatrends are global shifts that influence society, the economy and the environment. The purpose of this article is to help rural entrepreneurs discover ways to grow their businesses with Living with Purpose and Meaning Megatrend.

An Examination Of The Volunteer Coordinator's Influence On Church Volunteers' Intent-To-Continue At The Largest Protestant Churches, Jason Berton Golden

Dissertations

Volunteers contribute to the production of goods and services by easing the burden of the paid workforce while not increasing costs. Today’s volunteers tend to be highly trained, skilled professionals looking for a place to invest their time and skills. Churches are the largest single recipient of many volunteers’ efforts. Despite this fact, volunteerism is on the decline in churches.

Once recruited, attrition rates can climb as high as 40% in the first 12 months following training of volunteers. Therefore, the greatest challenge churches face is turnover. Not only does turnover lead to reduced production; it also incurs added expenditures …

A Mixed Methods Study: Dimensions Of Cross-Cultural Professional Success: Experiences Of Western Women Living And Working In Eastern Cultures, Tami J. France

Antioch University Dissertations & Theses

In this world of global interconnectedness women continue to develop cross-cultural careers and their experiences impact and influence global scholarship and practice. Through this study, the relationships, resources, and characteristics that support female expatriate success were explored, with additional focus on the role of mentor and coach relationships. The mixed-methods study was conducted using a sequential approach to research that began with one-on-one semi structured interviews with ten professional women from the United States and Canada working or formerly working in China and Hong Kong. A survey was designed based on the interview findings. Professional women from western countries working …

An Inquiry Into The Aviation Management Education Paradigm Shift, Matthew P. Earnhardt, Jason M. Newcomer, Daryl V. Watkins, James W. Marion

International Journal of Aviation, Aeronautics, and Aerospace

Working adults with four-year degrees from accredited colleges or universities earn, on average, almost three times more than individuals without a degree. This pay gap led Newcomer and his colleagues to study attitudes of aviation and aerospace managers towards education. That study found that managers valued education in new hires, even though they did not deem it critical to their own positions. That finding indicated a potential paradigm shift towards the perceived value of education in the industry.

In the current qualitative, phenomenological research, we interviewed 14 managers from various capacities within the aviation and aerospace industries to determine the …

The Ambivert Advantage: Curvilinear Effects Of Extraversion On Job Performance And Organizational Citizenship Behavior, C. Allen Gorman

ETSU Faculty Works

No abstract provided.

Aviation Managers’ Perspective On The Importance Of Education, Jason M. Newcomer, James W. Marion Jr, Matthew P. Earnhardt

International Journal of Aviation, Aeronautics, and Aerospace

The U.S. Department of Labor reported that working adults with at least a four-year college degree earned an annual average salary of $63,400 compared to the $24,300 salary of high school graduates with no college. The purpose of this quantitative non-experimental study was to survey managers in the U.S. aviation industry to describe their perspective on how education has impacted them. Following a robust review of the literature, we analyzed the responses from 103 managers’ and discovered that there is a significant association between degree importance and level of education among aviation managers that has application to professional practice. The …

Patient Safety Culture And High Reliability Organizations, Jared D. Padgett

Walden Dissertations and Doctoral Studies

A 1999 evaluation of case studies performed by staff from the Institute of Medicine found that between 40,000 and 98,000 patients died from preventable errors, while 43,598 individuals died in car accidents that year. A 2011 report increased that estimate nearly 10 times. Widespread preventable patient harm still occurs despite an increase in healthcare regulations. High-reliability organization theory has contributed to improved safety and may potentially reverse this trend. This explorative single case study explored how the perceptions and experiences of nursing and respiratory staff affected the successful transition of a healthcare organization into a reliability-seeking organization. Fourteen participants from …

Understanding Relational Agility: Exploring Constructs Of Relational Leadership Through Story, David M.I. Mclean

Antioch University Dissertations & Theses

Organizational storytelling was used within Tri Fit, a Canadian health promotion and fitness company, to explore relational leadership practices. Through 27 confidential one-on-one interviews and an interview of the four-person leadership team, the research attempted to examine how relational agility, a new leadership construct, exists, how it is defined, and to describe its organizational impacts. Two hundred and forty unique stories were shared through this process, out of which nine storylines emerged. The distillation of these revealed three cultural themes: a culture of relational connection; a culture of nice and a culture that values positivity. Demonstrations of transformational leadership, authentic …

Guidebook To Creating A Collaborative Environment Between Airport Operations And Maintenance, James C. Delong, Steve Wareham, John Duval, Hana Rocek, Lori Beckman, Jaime Guillen, Jane D. Parent, Rose Agnew, Steve Loper, Michael Nichols, Kenzie Rodriguez

Management Faculty Publications

ACRP Report 92: Guidebook to Creating a Collaborative Environment Between Airport Operations and Maintenance provides tools and strategies that can be used to increase and improve collaboration between operations and maintenance staffs at airports. The tools include exercises, case studies, and other resources. The report also provides methods to identify warning signs of collaboration issues between operations and maintenance staffs. This guidebook will be useful to front-line supervisors, managers, or senior leaders who wish to increase or improve collaboration between operations and maintenance departments. The tools and strategies are applicable to be applied with other departments as well.

Leadership Development In Academics: What Can Be Learned From Industry?, Michael S. Carriger

WCBT Faculty Publications

The article discusses management lessons that can be learned by educational leaders and administrators from the business sector. The necessity of developing the management and leadership potential of departmental chairs and deans is mentioned. Combining classroom instruction, mentoring, and leadership coaching to help staff in the transition from faculty to administration is recommended. The leadership development program of General Electric is cited as a model to emulate.

A Description Of Nonprofit Executive Leaders' Perceptions Of Human Resource Capacity Building Within Their Organizations, Synetra Danielle Gilmer

Graduate Theses and Dissertations

Researchers have predicted that within the next 5 to 15 years the nonprofit sector will undergo a dramatic loss in leadership due to baby boomers entering retirement, job transitions, and underdeveloped talent within nonprofit organizations. Effective leaders are critical in keeping these organizations running so that they can serve and provide much needed services, thus investing in their organizations is the key to keeping NPOs relevant in the future. Investing in training and development, intellectual capital, and succession planning are just a few of the human resource capacity building efforts that have been credited for helping to alleviate some of …

Manufacturing Mississippi's Workforce: An Assessment Of Employability Skills As Perceived By Faculty And Senior Students Of Four Year Manufacturing Related Degree Programs, Mamie Yvette Griffin

Dissertations

A worldwide concern exists that undergraduate programs are not producing graduates with the kind of lifelong learning and professional skills needed for workplace success. Numerous research studies indicate new employees lack needed employability skills such as teamwork, decision-making, and communication.

Similarly, recent national and state findings suggest that graduates of Mississippi‟s manufacturing-related degree programs may not be fully prepared to meet the needs of manufacturers in the state. Hence, this research proposes to determine the degree to which Mississippi‟s four-year manufacturing-related degree programs address employability.

To answer this question, the present study utilizes descriptive non-experimental research to assess the perception …

Meeting The Needs Of The Modern Workplace Through Employment Academic Partnership, Roadmap For Employment-Academic Partnerships, Terry Maguire, Robert Murphy, David Kirk

Reports

No abstract provided.

Assessing The Effectiveness Of E-Recruitment Efforts In State Government, Joseph Orenstein

Undergraduate Theses and Capstone Projects

This study provides an evaluative framework for state e-recruitment efforts. Challenged bv the impending retirement of the baby boomer generation, public employers are implementing innovative hiring practices to aid in the recruitment of a new, talented workforce. Web-based recruitment offers an opportunity for state recruiters to reach a broader pool of job seeker talent. An effective framework for assessing the adequacy of state hiring websites would establish a set of criteria to aid in the development and implementation of state e-recruitment efforts. The framework is based on a literature review of relevant recruitment strategies in the public and private sector, …

Assessing The Impact Of The Work Environment On Training Trasfer: An Investgation Of The Air Force Acquisition Management Course, Anita C. Springs

Theses and Dissertations

This study aims to contribute to the body of knowledge as it pertains to our understanding of the relationship between work environment characteristics that influence training transfer. Specifically, this research will examine if training transfer is influenced by: top management support, supervisor support, peer support, organization learning culture, opportunity to perform, task difficulty, task constraints and acquisition category levels. The research is based on a 134 question survey completed by Air Force Acquisition Managers participating in the Air Force Fundamentals of Acquisition Management (AFFAM) course, and is designed to determine if knowledge, skills and attitudes learned in the instruction setting …

The Implications Of Mentoring Programs On Employee Career Development And Retention In Selected Manufacturing Industries In Central Indiana, Frederick B. Asay

All-Inclusive List of Electronic Theses and Dissertations

This study was designed to compare and contrast the advantages and disadvantages of mentoring programs and determine the extent that mentoring programs facilitate employee career development and retention. This study was focused specifically on manufacturing industries of selected standard industrial codes (SIC) in Central Indiana. By identifying the advantages and disadvantages of mentoring programs the researcher was able to recommend that manufacturing industries consider implementing a mentoring program if one is not currently in place. A questionnaire and interviews were used to collect the data for the study. The sample population for the study consisted of 100 randomly selected manufacturing …

There Is Nothing More Diverse Than "New", Frederick A. Miller, Roger Gans

Communication Faculty Publications - Archive

In the organizational competition for talent, successful retention of newly recruited workers is at least as important as the initial hire. Still, many organizations fail to establish a sense of inclusion for new people in much the same way they often fail to create a sense of inclusion for people of color, women, people with foreign accents, or anyone with obvious differences from the “traditional group.” In most organizations, even those that have embarked on “diversity initiatives,” newly hired people often do not feel welcomed. Consequently, turnover rates in the first two years of employment are seven times greater than …

Corporate Universities : What Companies Should Know, Megan Riley

Graduate Research Papers

This paper reviews the research conducted about corporate universities. Our society lives in constant change, in regards to roles, skills, careers, and technology. Continual staff development seems to be requiring technology, as corporate universities are becoming more evident throughout the business world. Corporate universities differ from traditional training programs by providing employees with cutting edge information, in order to keep the company competitive. The research cited in this paper addresses the need to constantly update and transform their training programs, so that employees maintain and enhance their role as a productive and lifelong learner.

Professional Coaches Working In Branch Banking: Their Impact On Job Motivation And Sales Performance, Ann K. Gegelys

Seton Hall University Dissertations and Theses (ETDs)

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Editorial, N Balasubramanian

IIMB Management Review

Life will never be the same in the new millennium. Even more so in the case of advertising and public relations. All the rules of marketing and distribution of goods and services are being rewritten, what with the advent of sophisticated information and communication technologies on the one hand, and on the other the insatiable demands of customers and the everlasting quest of vendors to achieve cost economies in reaching their goods and services to the users. Round Table this time looks at some of these issues and suggests some leads. Anchored by Tara Sinha and Mithileshwar Jha, and with …

Career Planning And Development Strategies: A Perspective From Hindustan Lever, R R Nair

IIMB Management Review

How do companies balance corporate needs and the aspirations and competencies of their employees? How can companies recognise and nurture excellence at the individual and the collective level and leverage performance to meet organisational goals and growth plans? R R Nair reveals how Hindustan Lever inducts, trains, assesses and tracks its managers to convert its people into one of its prime competitive advantages.

Outbound Mileage, Vijay Padaki, M R Venkatesh

IIMB Management Review

The Indian experience with Outbound Programmes has clearly been a mixed one.With the initial euphoria passing over,managements are beginning to wonder if management development is getting to be more and more like branded potato chips - puffed up and pricey but the same old stuff inside. Indeed there is every possibility of the Outbound Programme going the way of all other bandwagons: into the clearance sale shelves of the management supermarket. Padaki and Venkatesh attempt to demystify Outbound Programmes (OP) and provide guidelines to organisations contemplating OP, on how to prepare for a worthwhile OP experience, what to look for …

Measuring And Evaluating Sales Force Training Effectiveness: A Proposed And An Empirically Tested Model, Ashraf Magdy Attia

Theses and Dissertations in Business Administration

Recent reports show that 95% of organizations conduct some form of sales training and organizations spend more than $30 billion dollars annually on sales training programs. According to {\it Sales \& Marketing Management\/} (1993), the average estimated field training costs for a sales trainee is \$37,000. Due to the accelerating investments in sales training, Honeycutt, Ford, and Rao (1995) found that 57% of sales training executives said that the major area in greatest need of additional research is determining sales training effectiveness.

The research contained herein addresses a gap in the marketing literature by: (1) proposing and testing a model …

The Changing Context Of Practice, Stephen M. Brown

WCBT Faculty Publications

Environmental and organizational changes are putting new demands on training. Training must change to support new organizational structures within a complex and changing business and social environment.

Evaluation of training must be multilevel, customer focused, and support continuous improvement of training.The challenge is to provide meaningful data that enables assessment of customer satisfaction, business impact, and return on investment.