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Gaming and Casino Operations Management Commons™
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Articles 211 - 240 of 322
Full-Text Articles in Gaming and Casino Operations Management
An Exploration Of Customer Retention Factors In Las Vegas Casino Resort Properties, Michael J. Petrillose, Kathleen P. Brewer
An Exploration Of Customer Retention Factors In Las Vegas Casino Resort Properties, Michael J. Petrillose, Kathleen P. Brewer
UNLV Gaming Research & Review Journal
No abstract provided.
Academic Research Interests Of Casino Resort Properties, Collin Ramdeen, Susan Raymakers, Robert H. Bosselman
Academic Research Interests Of Casino Resort Properties, Collin Ramdeen, Susan Raymakers, Robert H. Bosselman
UNLV Gaming Research & Review Journal
This study surveyed department executives and chief executive officers from casino resort properties. The 52 respondents represented 22 percent of the total surveyed. These respondents were asked to indicate how much their company valued outside research, and the best vehicle for distributing outside research to casino resort properties. They were also asked to rate their relative degree of interest in specific research topic areas. The results indicate that most of the casino resort properties were interested in academic research. The analysis of specific research topics revealed that there was a significant level of interest in consumer behavior, competitive markets, and …
Using Benchmarking Techniques In Academia: Building A Gaming Education Program, Susan H. Lvancevich, Daniel M. Lvancevich, Bernard N. Fried
Using Benchmarking Techniques In Academia: Building A Gaming Education Program, Susan H. Lvancevich, Daniel M. Lvancevich, Bernard N. Fried
UNLV Gaming Research & Review Journal
This paper discusses the use of benchmarking techniques in building a gaming education program. Four general categories of benchmarking techniques and their applicability to gaming education are presented. A template for building a gaming education program is explained, as well as the key success factors to consider when implementing benchmarking in academia. A summary of schools currently offering gaming courses, a list of gaming topics in various functional areas that can easily be integrated into existing courses, and a list of gaming-related resources are also provided.
The Profile And Motivations Of Elderly Women Gamblers, John Tarras, A.J. Singh, Omar Moufakkir
The Profile And Motivations Of Elderly Women Gamblers, John Tarras, A.J. Singh, Omar Moufakkir
UNLV Gaming Research & Review Journal
Survey research was conducted to determine the profile and motivations of elderly women gamblers. The survey results indicate there is potential to increase revenues by appealing to this segment. Those that do visit casinos, do so primarily for the entertainment and excitement it provides. Furthermore, as a group, elderly women gamblers are disciplined and do not suffer from compulsive gambling problems.
Kentucky Parimutuel Revenue Policy Simulator, J. Shannon Neibergs
Kentucky Parimutuel Revenue Policy Simulator, J. Shannon Neibergs
UNLV Gaming Research & Review Journal
Since Kentucky introduced inter-track wagering in 1988, and inter-state wagering in 1994, there has been an ongoing substitution of declining live handle with increasing simulcasting handle. Also, since 1995 there has been a marked increase in competition from alternative gaming. At issue is the net effect on parimutuel stakeholder revenue relative to changes in the distribution of parimutuel handle and increased competition. This paper presents a parimutuel revenue budget that can be used to evaluate the marginal revenue of changes in policies, or of actions taken in response to increased competition from alternative gaming.
Social Costs Of Gambling: A Comparative Study Of Nutmeg And Cheese State Gamblers, William N. Thompson, Ricardo Gazel, Dan Rickman
Social Costs Of Gambling: A Comparative Study Of Nutmeg And Cheese State Gamblers, William N. Thompson, Ricardo Gazel, Dan Rickman
UNLV Gaming Research & Review Journal
An analysis of the social costs of problem gambling finds similar results from two surveys of gamblers in treatment in Wisconsin (N=98) and Connecticut (N=112). Cost factors examined include lost work time and unemployment, bad debts, thefts, civil court costs, criminal justice system costs, and welfare costs. The problem gambler in Wisconsin imposes an annual cost of $8,681 on other persons, while Connecticut costs amount to $15,994. The variations between the two groups surveyed are found, for the most part, in costs of thefts. The differences can be explained by the fact that legalized gambling has been established longer in …
The Gaming Industry And The Millennium Bug, Michael L . Kasavana, Kathleen P. Brewer
The Gaming Industry And The Millennium Bug, Michael L . Kasavana, Kathleen P. Brewer
UNLV Gaming Research & Review Journal
While much has been written about the Y2K bug in general, the gaming industry is among those slow to address the issue. As we quickly face the dawn of the new millennium, there are urgent issues to be addressed. This article examines the problem, major issues, potential solutions, and the impact of time constraints on the casino industry.
Two Consumption Models For United States Casino Areas Utilizing Competition And Site Attribute Variables, David M. Pearlman
Two Consumption Models For United States Casino Areas Utilizing Competition And Site Attribute Variables, David M. Pearlman
UNLV Gaming Research & Review Journal
In this study, multiple regression techniques were used to build two consumption models to better understand supply and demand influences on casino revenues. The initial model contained 15 independent variables and explained 97% of the variance in revenues. However, due to assumption violations, assessing the relative role of each independent variable proved to be problematic. Subsequently, a Reduced Variable Model was developed which explained 83% of the variance, and included six independent variables. As stand-alone prediction tools, the models do not yield useful revenue estimates, due to their large standard errors of the estimate, however, they do explain relative influences …
A Global Market Analysis Of Casino Gaming On The Internet, Lawrence Dandurand
A Global Market Analysis Of Casino Gaming On The Internet, Lawrence Dandurand
UNLV Gaming Research & Review Journal
Technology can provide gaming to any household in the world. The market potential of casino gaming on the Internet is substantial. This article summarizes an analysis of the global Internet casino gaming market. It indicates: (1) the nature of Internet casino gaming; (2) the competitive environment; (3) market opportunities; (4) environmental constraints; (5) marketing strategies; (6) market demand; (7) market potential; and (8) a flexible diffusion of innovation model for forecasting market demand.
Blackjack At Thirty Thousand Feet: America's Attempt To Enforce Its Ban On In-Flight Gambling Extraterritorially, Steven Grover
Blackjack At Thirty Thousand Feet: America's Attempt To Enforce Its Ban On In-Flight Gambling Extraterritorially, Steven Grover
UNLV Gaming Research & Review Journal
No abstract provided.
A Chronology Of (Legal) Gaming In The U.S., George G. Fenich
A Chronology Of (Legal) Gaming In The U.S., George G. Fenich
UNLV Gaming Research & Review Journal
No abstract provided.
Constraints To The Growth Of Native American Gaming, James A. Davis, Samuel M. Otterstrom
Constraints To The Growth Of Native American Gaming, James A. Davis, Samuel M. Otterstrom
UNLV Gaming Research & Review Journal
Since the Indian Gaming Regulatory Act was passed in 1988, high-stakes bingo halls and casino operations have spread to reservations across the country and generated millions of dollars in revenues for their respective tribes. While some tribes have been able to exploit their sovereign status and establish high-stakes bingo parlors and casinos on reservations across the country, this study describes how external and internal constraints limit the adoption of gaming ventures by other tribes. Constraints include the location of the reservations, increasing competition, disagreements among tribal members, and opposition from the private and public sectors.
Educating For The Gaming Industry: Need, Profile, And Suggested Schema, Leslie E. Cummings
Educating For The Gaming Industry: Need, Profile, And Suggested Schema, Leslie E. Cummings
UNLV Gaming Research & Review Journal
As legalized gambling becomes increasingly widespread and competitive, operators seek employees who understand its unique culture and demands. Today, few baccalaureate programs offer gaming management education. Gaming subject areas for college programs span three content spheres: (a) gaming and games themselves; (b) gaming interfaces with other hospitality subjects (lodging, accounting); and (c) the gaming/hospitality environment (regulation, economics). In a given academic program, gaming content integration can be measured along a continuum, from nonexistent, to somewhat integrated within existing courses, to comprising a central educational focus.
New Developments In Gaming Taxation And Regulation: An Update, Susan H. Lvancevich, Bernard N. Fried
New Developments In Gaming Taxation And Regulation: An Update, Susan H. Lvancevich, Bernard N. Fried
UNLV Gaming Research & Review Journal
The gaming industry is facing increased regulatory interest. Congress has authorized a commission to investigate gaming in the United States. The Internal Revenue Service continues to interpret ambiguous areas of the tax code in an attempt to raise gaming tax revenues. Regulatory changes in currency transaction reporting have also resulted in some significant changes for the industry. The purpose of this paper is to provide an update on tax and regulatory issues currently facing the gaming industry. Specifically, the paper will address tax and regulatory developments in: (a) tip compliance, (b) cash transaction reporting, (c) complimentaries, (d) employee cafeterias, (e) …
An Examination Of University Student Gambling Practices, Michael Yuan, Susan Yuan, Patricia Janes
An Examination Of University Student Gambling Practices, Michael Yuan, Susan Yuan, Patricia Janes
UNLV Gaming Research & Review Journal
Concerns about student gambling behavior are often based on the popular opinion that students gamble all the time, that students spend too much money gambling, and that students readily become addicted to gambling. The purpose of this study was to examine whether popular opinions related to student gambling are factually based. This was done by examining the relationship among demographics, gambling practices, and views of personal gambling practices of Central Michigan University students. The study results suggest that these popular opinions regarding student gambling may not be factual, or at least may not be as serious as initially perceived.
The Gaming Industry And The North American Industry Classification System, Wesley S. Roehl
The Gaming Industry And The North American Industry Classification System, Wesley S. Roehl
UNLV Gaming Research & Review Journal
No abstract provided.
Analysis Of Video Poker, Edward Gordon
Analysis Of Video Poker, Edward Gordon
UNLV Gaming Research & Review Journal
Several analyses of video poker reported expected payouts in the vicinity of 99.6 percent. The analysis techniques they used were critically reviewed to validate those favorable results for Jacks or Better video poker. Improvements in playing strategy were discovered during the validation. The performance is now 99.7 percent expected payout. Wong (1988) called attention to an error in the technique earlier analysts used. However, it was found that this error amounted to only 0.1 percent in the overall expected payout.
Providing More Effective And Efficient Casino Rfps, John R. Mills, Jannet M. Vreeland
Providing More Effective And Efficient Casino Rfps, John R. Mills, Jannet M. Vreeland
UNLV Gaming Research & Review Journal
The proliferation of gaming has required governmental entities to become more efficient in the selection of new gaming operators. The Request for Proposal (RFP) process has become the accepted method for selecting operators in new jurisdictions. However, the development of this process has been, and continues to be, evolving; more recent RFPs have learned from the mistakes made in earlier ones. The authors discuss how to make the RFP process more effective and efficient by analyzing the mistakes made in previous RFPs. They provide recommendations on how to structure the initial RFP and about what information should be contained in …
Down At The Track - What Policy, Marketing, & Technology Offer The Sport Of Kings, Leslie E. Cummings
Down At The Track - What Policy, Marketing, & Technology Offer The Sport Of Kings, Leslie E. Cummings
UNLV Gaming Research & Review Journal
Horse and dog racetracks across the U.S. are experiencing declining attendance and betting handle. This article summarizes an investigation into possible causes and remedies for these trends. Three topics emerged: policy, marketing, and technology. First, industry and political leaders must cooperate in identifying and addressing central political-legal issues. Racing's second focus must be marketing management, especially the changing competitive marketplace and specific marketing mix elements. A third concentration for racing industries is the intelligent application of technologies for such strategic purposes as expanding both the track product mix and its distribution.
Club Gaming In New South Wales, Australia: The Transition To Industry Maturity, Nerilee Hing
Club Gaming In New South Wales, Australia: The Transition To Industry Maturity, Nerilee Hing
UNLV Gaming Research & Review Journal
The New South Wales club gaming industry has existed for forty years since the introduction of slot machines in 1956 and has witnessed the impact of changing legal, competitive, social, economic, and technological factors on its competitiveness. Using Michael Porter's framework of competitive forces (1980), this paper analyzes the industry's life cycle in terms of entry barriers, industry rivals, customer markets, and substitute products. This analysis provides evidence that the industry has evolved from an emergent industry to one which is now approaching maturity. Industry cooperation, strategic management, and a refocusing of marketing efforts are suggested as suitable responses by …
The Case For Casino Gaming, Christian Marfels
The Case For Casino Gaming, Christian Marfels
UNLV Gaming Research & Review Journal
Casino gaming in the United States is the fastest growing segment of the expanding entertainment industry. Nevertheless, gaming opponents continue to spread arguments against gaming which are based on their moral-ethical beliefs. In contrast, this paper makes the case for gaming by looking at the economic reality. In the real world, casino operators provide the best products in highly competitive markets, gaming contributes net economic benefits to society, and the alleged substitution effect of gaming does not exist.
Problem Gambling: A Problem For The Gaming Industry And The Broader Community, Shannon Bybee
Problem Gambling: A Problem For The Gaming Industry And The Broader Community, Shannon Bybee
UNLV Gaming Research & Review Journal
No abstract provided.
New Jersey Licensing Issues: Applications And Investigations, Thomas A. Jingoli
New Jersey Licensing Issues: Applications And Investigations, Thomas A. Jingoli
UNLV Gaming Research & Review Journal
No abstract provided.
The Legal Status Of Gaming And Its Impact On Licensing, Shannon Bybee
The Legal Status Of Gaming And Its Impact On Licensing, Shannon Bybee
UNLV Gaming Research & Review Journal
No abstract provided.
Mitigating Inadequate Security Claims Through Effective Security Measures, Susan H. Ivancevich, Daniel M. Ivancevich
Mitigating Inadequate Security Claims Through Effective Security Measures, Susan H. Ivancevich, Daniel M. Ivancevich
UNLV Gaming Research & Review Journal
Gaming and hospitality operators are currently facing a litigation crisis. Recent court decisions, such as Tailhook, have established that hospitality operators are responsible for foreseeable security problems. Because of the increased responsibility placed on gaming and hospitality operators to provide a safe and secure environment for their guests, patrons, and employees, companies must take a proactive stance regarding security. While the surveillance and security programs in place at most gaming establishments are often quite sophisticated, care must still be taken to remain current with technological advances in security and changing industry security standards. The implementation of security measures can help …
Regulation And Auditing Of Indian Gaming Operations, Dennis P. Gauger
Regulation And Auditing Of Indian Gaming Operations, Dennis P. Gauger
UNLV Gaming Research & Review Journal
No abstract provided.
Contemporary Tax Issues In The Gaming Industry, Susan H. Lvancevich, Bernard Fried
Contemporary Tax Issues In The Gaming Industry, Susan H. Lvancevich, Bernard Fried
UNLV Gaming Research & Review Journal
The gaming industry is currently experiencing rapid growth. Because of this growth and the perception that gaming companies are highly profitable, some fear that regulators may be targeting the gaming industry as a potential tax revenue source. The purpose of this paper is to provide an update on current tax issues facing the gaming industry and to present the positions of the gaming industry and the IRS with respect to these issues. Specifically, the following topics are discussed: 1) tip compliance, 2) cash transaction reporting, 3) tournament reporting and withholding rules, 4) complimentaries, 5) employee meals and cafeterias, 6) outstanding …
1995: The Year New Jersey Gaming Regulation Came Of Age, Frank Catania, Gary A. Ehrlich
1995: The Year New Jersey Gaming Regulation Came Of Age, Frank Catania, Gary A. Ehrlich
UNLV Gaming Research & Review Journal
No abstract provided.
Does The Johnson Act Inhibit Riverboat Gaming On The Great Lakes?, Bradley L. Williams
Does The Johnson Act Inhibit Riverboat Gaming On The Great Lakes?, Bradley L. Williams
UNLV Gaming Research & Review Journal
No abstract provided.