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Articles 121 - 150 of 328

Full-Text Articles in Gaming and Casino Operations Management

Dol Announces Program To Reduce Penalties For Delinquent Employee Benefit Return Filers, Rachel L. Hawbaker Dec 2012

Dol Announces Program To Reduce Penalties For Delinquent Employee Benefit Return Filers, Rachel L. Hawbaker

UNLV Gaming Research & Review Journal

No abstract provided.


Players' Pools: A Potential Drain, Charles Carslaw, E.J. Egghart Dec 2012

Players' Pools: A Potential Drain, Charles Carslaw, E.J. Egghart

UNLV Gaming Research & Review Journal

Indian casino operators have been seeking ways to operate Nevada style table games within existing laws. Under the 1988 Indian Gaming Regulatory Act, those casinos that do not have compacts with their states are permitted to operate only Class II gaming operations. In order to enable such casinos to operate table card games which are not backed by the casino, players' pools have evolved in which gaming wins are backed by the players themselves. The operation of players' pool gaming has been subject to a number of uncertainties, and it does expose the casinos to some unusual risks. Indian casinos …


The Economic Impacts Of Native American Gaming In Wisconsin, Ricardo Gazel, William N. Thompson, Dan Rickman Dec 2012

The Economic Impacts Of Native American Gaming In Wisconsin, Ricardo Gazel, William N. Thompson, Dan Rickman

UNLV Gaming Research & Review Journal

An input-output model is utilized to assesses the economic impact of gambling in Native American casinos in Wisconsin. Important facts include interview information from 697 players. Positive economic gains discovered for local casino areas are offset by losses to other parts of the state and by losses due to social costs.


Job Quality And Job Satisfaction Among Casino Workers: The Case Of Foxwoods, Donald M. Peppard Jr., Frances A. Boudreau Dec 2012

Job Quality And Job Satisfaction Among Casino Workers: The Case Of Foxwoods, Donald M. Peppard Jr., Frances A. Boudreau

UNLV Gaming Research & Review Journal

This article examines the quality of casino jobs at the largest Indian casino in the United States. It uses survey responses to measure how Foxwoods' employees evaluate various aspects of their jobs, and it also considers other aspects of job quality such as wages, fringe benefits, and wage inequality. The results are part of the growing literature that considers issues important to the gaming industry in the United States.


A Profile Of Pro-Union Casino Workers In Northern Nevada, Merwin Mitchell, Yvonne Stedham Dec 2012

A Profile Of Pro-Union Casino Workers In Northern Nevada, Merwin Mitchell, Yvonne Stedham

UNLV Gaming Research & Review Journal

Why workers unionize has been a topic of considerable debate for nearly one hundred and fifty years. Research, however, concerning the determinants of voting behavior has primarily been conducted during the last two decades. Up to now, little has been done to evaluate why workers in gaming may be pro-union, anti-union, or ambivalent. Using a data base containing survey data for 237 workers, we find that pro-union workers are less satisfied with a variety of work dimensions and that they feel under more stress than other workers. We also find, contrary to evidence for other industries, that pro-union workers view …


Is Bigness Better In Casino Gaming? Evidence From The Atlantic City Market, Christian Marfels Dec 2012

Is Bigness Better In Casino Gaming? Evidence From The Atlantic City Market, Christian Marfels

UNLV Gaming Research & Review Journal

A simple regression model is developed to test the relationship between casino floor space as an indicator for bigness and selected financial indicators. Based on data from the Atlantic City market the analysis suggests that scale economies can be experienced by bigger casinos when the total costs of the casino/hotel operation per square foot of gaming space are considered. In contrast, the regression evidence does not point to an advantage of bigness with regard to performance indicators of the casino department itself and, again, based on a per-square-foot analysis. Furthermore, it is shown that there exists a systematic tendency for …


Book Review #2: Indian Gaming And Tribal Sovereignty: The Casino Compromise, Betty Mcneal Dec 2012

Book Review #2: Indian Gaming And Tribal Sovereignty: The Casino Compromise, Betty Mcneal

UNLV Gaming Research & Review Journal

No abstract provided.


Book Review #1: Casino Industry In Asia Pacific: Development, Operation And Impact, Betty Mcneal Dec 2012

Book Review #1: Casino Industry In Asia Pacific: Development, Operation And Impact, Betty Mcneal

UNLV Gaming Research & Review Journal

No abstract provided.


An Analysis Of Elderly Gamers' Trip Characteristics And Gambling Behavior: Comparing The Elderly With Their Younger Counterparts, Omar Moufakkir Dec 2012

An Analysis Of Elderly Gamers' Trip Characteristics And Gambling Behavior: Comparing The Elderly With Their Younger Counterparts, Omar Moufakkir

UNLV Gaming Research & Review Journal

The purpose of this study was to examine trip characteristics and gambling behavior of the elderly and compare them with those of other age groups. Visitors to two large Midwestern commercial land-based casinos completed a follow-up telephone survey. Of the 32 represented variables, II indicated a significant difference between age groups: Elderly gamblers were the least likely to engage in other recreational activities besides gambling. They were the least likely to obtain information about the casino and the least likely to use the Internet for this information. They preferred to visit casinos on weekdays, and indicated an interest in buying …


Applicability Of The Duplication Of Purchase Law To Gaming, Desmond Lam Dec 2012

Applicability Of The Duplication Of Purchase Law To Gaming, Desmond Lam

UNLV Gaming Research & Review Journal

In a bid to explore the use of an empirical-based model to explain regular gaming purchases, this study applies the Duplication of Purchase Law to gaming. Developed from empirical-based marketing theory and observed in many consumer brands, the Duplication of Purchase Law states that the dominant factor of purchase duplication between two brands is their market share. Using data obtained from the U.S. Gambling Impact Study, this study found that the duplication of games played was highly correlated to their penetration rates and hence, market share. In addition, the number of sole gamblers in each game was also related to …


Estimating The Indirect Gaming Contribution Of Bingo Rooms, Anthony F. Lucas, William T. Dunn, Anna Kharitonova Dec 2012

Estimating The Indirect Gaming Contribution Of Bingo Rooms, Anthony F. Lucas, William T. Dunn, Anna Kharitonova

UNLV Gaming Research & Review Journal

Using data from two repeater market hotel casinos, the relationship between bingo and slot business volumes is explored. Contrary to conjecture supplied by industry executives, the results fail to demonstrate a statistically significant relationship between daily bingo headcount and coin-in. This result was found in three different analyses, including one· attempt to estimate the impact of bingo headcount on low-denomination coin-in. This study advances the literature by challenging the assumption that bingo rooms produce substantial indirect slot profits. Given the minimal direct contribution to property cash flows, if any, the results suggest that bingo rooms are not always the highest …


Toward Strategy Implementation Success: An Empirical Study Of The Role Of Senior-Level Leaders In The Nevada Gaming Industry, James I. Schaap Dec 2012

Toward Strategy Implementation Success: An Empirical Study Of The Role Of Senior-Level Leaders In The Nevada Gaming Industry, James I. Schaap

UNLV Gaming Research & Review Journal

The study is an investigation of the relationship between effective leadership behavior and successful strategy implementation in the Nevada casino industry. The study's findings mostly agree with earlier research on the concept of strategy implementation and reaffirm the role that strategic consensus plays in the strategy implementation process. The study also reinforces findings that frequent communication up and down the organization structure enhances strategic consensus through the fostering of shared attitudes and values. In addition, it reaffirms the concept that an organization which ties rewards to the success of the strategy employed is rewarded with higher levels of organizational performance …


Financial Competitiveness Of Macau In Comparison With Other Gaming Destinations, Zheng Gu, Jason Zhicheng Gao Dec 2012

Financial Competitiveness Of Macau In Comparison With Other Gaming Destinations, Zheng Gu, Jason Zhicheng Gao

UNLV Gaming Research & Review Journal

This paper analyzes the financial competitiveness of the Macau gaming industry visa- vis its counterparts in North America and Europe. The analysis covers casino product structure, revenue composition, assets productivity and financial returns of Macau versus those of gaming destinations in North America and Europe. The findings reveal that while Macau is advantageously positioned in terms of assets productivity and financial returns, its casino product structure and revenue composition seem at odds with today's gaming trend. Macau is facing challenges from emerging competitors in Asia. To maintain a stable gaming revenue growth and retain its competitiveness, Macau must modify its …


Website Review: Online Casino City, Betty Mcneal Dec 2012

Website Review: Online Casino City, Betty Mcneal

UNLV Gaming Research & Review Journal

No abstract provided.


Book Review #2: Cutting The Wire: Gambling Prohibition And The Internet, Betty Mcneal Dec 2012

Book Review #2: Cutting The Wire: Gambling Prohibition And The Internet, Betty Mcneal

UNLV Gaming Research & Review Journal

No abstract provided.


Book Review #1: Internet Gaming Law, Betty Mcneal Dec 2012

Book Review #1: Internet Gaming Law, Betty Mcneal

UNLV Gaming Research & Review Journal

No abstract provided.


Internet Gambling Bibliography: Update And Analysis, Rhys Stevens Dec 2012

Internet Gambling Bibliography: Update And Analysis, Rhys Stevens

UNLV Gaming Research & Review Journal

No abstract provided.


A Winning Hand: A Proposal For An International Regulatory Schema With Respect To The Growing Online Gambling Dilemma In The United States, John D. Andrle Dec 2012

A Winning Hand: A Proposal For An International Regulatory Schema With Respect To The Growing Online Gambling Dilemma In The United States, John D. Andrle

UNLV Gaming Research & Review Journal

While a multitude of Internet enterprises folded in the 1990s, online gambling websites not only have held strong, but appear to be ready to increase the stakes. No business relating to the Internet currently generates more revenue than online gambling, and that trend does not look like it will change soon. While many Americans desire to participate in this form of cyber-gambling, the current legality of their ability to do so remains vague. For the most part, an American's ability to gamble currently resides under the purview of state law and a hodgepodge of antiquated federal wire acts. The nature …


The Need For Self Regulation And Alternative Dispute Resolution To Moderate Consumer Perceptions Of Perceived Risk With Internet Gambling, Rohan Miller Dec 2012

The Need For Self Regulation And Alternative Dispute Resolution To Moderate Consumer Perceptions Of Perceived Risk With Internet Gambling, Rohan Miller

UNLV Gaming Research & Review Journal

The legislative gaps in international eCommerce and specifically in the gambling industry mean that many consumers face the market condition of caveat emptor (let the buyer beware). In terms of consumer psychology, caveat emptor increases consumer perceptions of risk and slows the diffusion of Internet gambling. This paper discusses the specific risks associated with Internet gambling and presents an industry structure designed to off-set consumer perceptions of perceived risk through industry self regulation and alternative dispute management techniques.


Designing Culturally Compatible Internet Gaming Sites, Sudhir H. Kale Dec 2012

Designing Culturally Compatible Internet Gaming Sites, Sudhir H. Kale

UNLV Gaming Research & Review Journal

Rising e-commerce volumes the world over provide opportunities to global marketers to expand their markets using the Internet. While Internet casinos have had their share of failures, the industry still rakes in three times the revenues as web pornography. Converging web technology allows for Internet gaming operators to expand their markets all over the world. However, appealing to consumers in different countries and regions requires adaptation of websites to the cultural milieu of the various target markets. This paper reviews existing literature on culture and website design and goes on to discuss the impact of culture on designing Internet gaming …


Internet Gambling: An Overview Of Psychosocial Impacts, Mark D. Griffiths, Adrian Parke, Richard Wood, Jonathan Parke Dec 2012

Internet Gambling: An Overview Of Psychosocial Impacts, Mark D. Griffiths, Adrian Parke, Richard Wood, Jonathan Parke

UNLV Gaming Research & Review Journal

Technological innovation has always played a role in the development of gambling behaviour, primarily through providing new market opportunities. Early prevalence studies of Internet gambling in the UK, Canada and the US have shown that Internet gambling is not a cause for concern at present However, this seems likely to change as more people start to use the Internet for leisure activities. After a brief overview of gambling technologies and deregulation issues, this paper examines the impact of technology on gambling by highlighting salient factors in the rise of Internet gambling (i.e., accessibility, affordability, anonymity, convenience, escape immersion/dissociation, disinhibition, event …


Internet Casino-Style Gambling: Is It Legal In Nevada?, Marc G. Warren Dec 2012

Internet Casino-Style Gambling: Is It Legal In Nevada?, Marc G. Warren

UNLV Gaming Research & Review Journal

The State of Nevada, to retain its position as pace setter in U.S. casino gaming regulation, took important legislative steps to prepare for online gambling. When these legal efforts were discouraged or blocked by the U. S. Department of Justice a new direction emerged. This article traces the shift from implementing online gambling across state lines to intrastate gaming within Nevada with hand-held devices in auxiliary areas of a casino complex beyond the casino floor. Regulatory issues are raised and prospects for inaugurating interactive gaming are discussed.


Clash In The Caribbean: Antigua And U. S. Dispute Internet Gambling And Gats, Joseph M. Kelly Dec 2012

Clash In The Caribbean: Antigua And U. S. Dispute Internet Gambling And Gats, Joseph M. Kelly

UNLV Gaming Research & Review Journal

No abstract provided.


Gambling And The Law®: An Introduction To The Law Of Internet Gambling, I. Nelson Rose Dec 2012

Gambling And The Law®: An Introduction To The Law Of Internet Gambling, I. Nelson Rose

UNLV Gaming Research & Review Journal

This article brings to gaming researchers, with or without a legal education, a roundup of major issues and problems in the unsettled field of Internet gaming. By citing laws, cases, articles and treatises this annotated essay leads the reader through the maze of confusion and contradiction that now clutters the legal scene. Topics touched on include: elements of gambling, Federal, state and local gambling regulation, organized crime implications, extraterritorial jurisdiction, police power and advertising. Conclusions are addressed to businesses considering the risks of operating Internet gambling web sites.


Slot Or Table? A Chinese Perspective, Desmond Lam Dec 2012

Slot Or Table? A Chinese Perspective, Desmond Lam

UNLV Gaming Research & Review Journal

No abstract provided.


Change Management: Antecedents And Consequences In Casino Crm, Sudhir H. Kale Dec 2012

Change Management: Antecedents And Consequences In Casino Crm, Sudhir H. Kale

UNLV Gaming Research & Review Journal

Customer Relationship Management (CRM) continues to attract increasing attention within the casino industry. While the vital role of change management in making CRM projects successful has been acknowledged for quite some time, there is little in extant literature to explain the nature and conduct of change management in the CRM context. This article posits that relevant change management is a prerequisite for successful implementation of a casino's CRM. Change management involves five key initiatives: selling change internally, creating an appropriate infrastructure for change management, CRM-relevant training, a reconfiguration of the organization structure and performance assessment measures, and recasting existing incentive …


Residents' Perceptions Of Casino Development In Korea: The Kangwon Land Casino Case, Ki-Joon Back, Choong-Ki Lee Dec 2012

Residents' Perceptions Of Casino Development In Korea: The Kangwon Land Casino Case, Ki-Joon Back, Choong-Ki Lee

UNLV Gaming Research & Review Journal

This study was developed to examine the underlying relationships among the socio-demographic variables of casino community residents, the perceptions of potential benefits and costs, and the support for casino development based on the social exchange theory. The results show that social and economic benefits were most significant in determining the level of support for casino development. None of the demographic variables significantly affected support level. Based on the results of this study, casino operators and policymakers should make efforts to minimize the negative social factors and maximize social and economic benefits if they want support from residents for further development …


Assessing The Information Needs Of Australian Gaming Managers, Helen Breen Dec 2012

Assessing The Information Needs Of Australian Gaming Managers, Helen Breen

UNLV Gaming Research & Review Journal

There has been an increased need for gaming managers to source and use relevant information to assist them in managing their venues. Gaming managers have been under pressure from governments, the welfare sector, local communities and the media to manage gaming activities in a socially responsible manner. Research into the management of gaming is still in its infancy. This paper reports on a study into the information needs of a selection of gaming managers of clubs, hotels and casinos in two Australian states. This exploratory qualitative research provides in-depth responses from twenty-six gaming managers. These managers report that they want …


Gambling Participation And Prevalence Estimates Of Pathological Gambling In A Far-East Gambling City: Macao, Davis Ka-Chio Fong, Bernadete Ozorio Dec 2012

Gambling Participation And Prevalence Estimates Of Pathological Gambling In A Far-East Gambling City: Macao, Davis Ka-Chio Fong, Bernadete Ozorio

UNLV Gaming Research & Review Journal

This research is the first scientific study of gambling participation and pathological gambling in Macao. In 2003, a computer-assisted random digit dialing method was used to conduct 1,121 telephone interviews. Two-thirds of respondents expressed that they have participated in at least one of the fourteen forms of gambling in the past year. The three most popular forms of gambling include social gambling, Mark Six lottery, and soccer/basketball betting. As for the prevalence of pathological gambling, the Chinese DSM-IV Gambling Behavior Index was used as the screening tool and results indicate that 1.78% of respondents are classified as probable pathological gamblers …


Estimating The Short-Term Effects Of An Increase In Par On Reel Slot Performance, Anthony F. Lucas, Karl D. Brandmeir Dec 2012

Estimating The Short-Term Effects Of An Increase In Par On Reel Slot Performance, Anthony F. Lucas, Karl D. Brandmeir

UNLV Gaming Research & Review Journal

Data from a US hotel casino are analyzed to examine the validity of a controversial theory holding that reel slot players are unable to perceive substantial increases in par (i.e., a hidden price). The results of a multiple regression analysis support this theory. A 50% increase in the pars of a $5.00 reel sample, failed to significantly affect the performance of these games. The control-group games featured 5.0% pars, while the experiment-group pars were set at 7.5%. Descriptive statistics show that the theoretical win per unit actually increased at the 7.5% par. The strategy behind the theory is to obtain …