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Gaming and Casino Operations Management Commons™
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Articles 121 - 150 of 328
Full-Text Articles in Gaming and Casino Operations Management
Dol Announces Program To Reduce Penalties For Delinquent Employee Benefit Return Filers, Rachel L. Hawbaker
Dol Announces Program To Reduce Penalties For Delinquent Employee Benefit Return Filers, Rachel L. Hawbaker
UNLV Gaming Research & Review Journal
No abstract provided.
Players' Pools: A Potential Drain, Charles Carslaw, E.J. Egghart
Players' Pools: A Potential Drain, Charles Carslaw, E.J. Egghart
UNLV Gaming Research & Review Journal
Indian casino operators have been seeking ways to operate Nevada style table games within existing laws. Under the 1988 Indian Gaming Regulatory Act, those casinos that do not have compacts with their states are permitted to operate only Class II gaming operations. In order to enable such casinos to operate table card games which are not backed by the casino, players' pools have evolved in which gaming wins are backed by the players themselves. The operation of players' pool gaming has been subject to a number of uncertainties, and it does expose the casinos to some unusual risks. Indian casinos …
The Economic Impacts Of Native American Gaming In Wisconsin, Ricardo Gazel, William N. Thompson, Dan Rickman
The Economic Impacts Of Native American Gaming In Wisconsin, Ricardo Gazel, William N. Thompson, Dan Rickman
UNLV Gaming Research & Review Journal
An input-output model is utilized to assesses the economic impact of gambling in Native American casinos in Wisconsin. Important facts include interview information from 697 players. Positive economic gains discovered for local casino areas are offset by losses to other parts of the state and by losses due to social costs.
Job Quality And Job Satisfaction Among Casino Workers: The Case Of Foxwoods, Donald M. Peppard Jr., Frances A. Boudreau
Job Quality And Job Satisfaction Among Casino Workers: The Case Of Foxwoods, Donald M. Peppard Jr., Frances A. Boudreau
UNLV Gaming Research & Review Journal
This article examines the quality of casino jobs at the largest Indian casino in the United States. It uses survey responses to measure how Foxwoods' employees evaluate various aspects of their jobs, and it also considers other aspects of job quality such as wages, fringe benefits, and wage inequality. The results are part of the growing literature that considers issues important to the gaming industry in the United States.
A Profile Of Pro-Union Casino Workers In Northern Nevada, Merwin Mitchell, Yvonne Stedham
A Profile Of Pro-Union Casino Workers In Northern Nevada, Merwin Mitchell, Yvonne Stedham
UNLV Gaming Research & Review Journal
Why workers unionize has been a topic of considerable debate for nearly one hundred and fifty years. Research, however, concerning the determinants of voting behavior has primarily been conducted during the last two decades. Up to now, little has been done to evaluate why workers in gaming may be pro-union, anti-union, or ambivalent. Using a data base containing survey data for 237 workers, we find that pro-union workers are less satisfied with a variety of work dimensions and that they feel under more stress than other workers. We also find, contrary to evidence for other industries, that pro-union workers view …
Is Bigness Better In Casino Gaming? Evidence From The Atlantic City Market, Christian Marfels
Is Bigness Better In Casino Gaming? Evidence From The Atlantic City Market, Christian Marfels
UNLV Gaming Research & Review Journal
A simple regression model is developed to test the relationship between casino floor space as an indicator for bigness and selected financial indicators. Based on data from the Atlantic City market the analysis suggests that scale economies can be experienced by bigger casinos when the total costs of the casino/hotel operation per square foot of gaming space are considered. In contrast, the regression evidence does not point to an advantage of bigness with regard to performance indicators of the casino department itself and, again, based on a per-square-foot analysis. Furthermore, it is shown that there exists a systematic tendency for …
Book Review #2: Indian Gaming And Tribal Sovereignty: The Casino Compromise, Betty Mcneal
Book Review #2: Indian Gaming And Tribal Sovereignty: The Casino Compromise, Betty Mcneal
UNLV Gaming Research & Review Journal
No abstract provided.
Book Review #1: Casino Industry In Asia Pacific: Development, Operation And Impact, Betty Mcneal
Book Review #1: Casino Industry In Asia Pacific: Development, Operation And Impact, Betty Mcneal
UNLV Gaming Research & Review Journal
No abstract provided.
An Analysis Of Elderly Gamers' Trip Characteristics And Gambling Behavior: Comparing The Elderly With Their Younger Counterparts, Omar Moufakkir
An Analysis Of Elderly Gamers' Trip Characteristics And Gambling Behavior: Comparing The Elderly With Their Younger Counterparts, Omar Moufakkir
UNLV Gaming Research & Review Journal
The purpose of this study was to examine trip characteristics and gambling behavior of the elderly and compare them with those of other age groups. Visitors to two large Midwestern commercial land-based casinos completed a follow-up telephone survey. Of the 32 represented variables, II indicated a significant difference between age groups: Elderly gamblers were the least likely to engage in other recreational activities besides gambling. They were the least likely to obtain information about the casino and the least likely to use the Internet for this information. They preferred to visit casinos on weekdays, and indicated an interest in buying …
Applicability Of The Duplication Of Purchase Law To Gaming, Desmond Lam
Applicability Of The Duplication Of Purchase Law To Gaming, Desmond Lam
UNLV Gaming Research & Review Journal
In a bid to explore the use of an empirical-based model to explain regular gaming purchases, this study applies the Duplication of Purchase Law to gaming. Developed from empirical-based marketing theory and observed in many consumer brands, the Duplication of Purchase Law states that the dominant factor of purchase duplication between two brands is their market share. Using data obtained from the U.S. Gambling Impact Study, this study found that the duplication of games played was highly correlated to their penetration rates and hence, market share. In addition, the number of sole gamblers in each game was also related to …
Estimating The Indirect Gaming Contribution Of Bingo Rooms, Anthony F. Lucas, William T. Dunn, Anna Kharitonova
Estimating The Indirect Gaming Contribution Of Bingo Rooms, Anthony F. Lucas, William T. Dunn, Anna Kharitonova
UNLV Gaming Research & Review Journal
Using data from two repeater market hotel casinos, the relationship between bingo and slot business volumes is explored. Contrary to conjecture supplied by industry executives, the results fail to demonstrate a statistically significant relationship between daily bingo headcount and coin-in. This result was found in three different analyses, including one· attempt to estimate the impact of bingo headcount on low-denomination coin-in. This study advances the literature by challenging the assumption that bingo rooms produce substantial indirect slot profits. Given the minimal direct contribution to property cash flows, if any, the results suggest that bingo rooms are not always the highest …
Toward Strategy Implementation Success: An Empirical Study Of The Role Of Senior-Level Leaders In The Nevada Gaming Industry, James I. Schaap
Toward Strategy Implementation Success: An Empirical Study Of The Role Of Senior-Level Leaders In The Nevada Gaming Industry, James I. Schaap
UNLV Gaming Research & Review Journal
The study is an investigation of the relationship between effective leadership behavior and successful strategy implementation in the Nevada casino industry. The study's findings mostly agree with earlier research on the concept of strategy implementation and reaffirm the role that strategic consensus plays in the strategy implementation process. The study also reinforces findings that frequent communication up and down the organization structure enhances strategic consensus through the fostering of shared attitudes and values. In addition, it reaffirms the concept that an organization which ties rewards to the success of the strategy employed is rewarded with higher levels of organizational performance …
Financial Competitiveness Of Macau In Comparison With Other Gaming Destinations, Zheng Gu, Jason Zhicheng Gao
Financial Competitiveness Of Macau In Comparison With Other Gaming Destinations, Zheng Gu, Jason Zhicheng Gao
UNLV Gaming Research & Review Journal
This paper analyzes the financial competitiveness of the Macau gaming industry visa- vis its counterparts in North America and Europe. The analysis covers casino product structure, revenue composition, assets productivity and financial returns of Macau versus those of gaming destinations in North America and Europe. The findings reveal that while Macau is advantageously positioned in terms of assets productivity and financial returns, its casino product structure and revenue composition seem at odds with today's gaming trend. Macau is facing challenges from emerging competitors in Asia. To maintain a stable gaming revenue growth and retain its competitiveness, Macau must modify its …
Website Review: Online Casino City, Betty Mcneal
Website Review: Online Casino City, Betty Mcneal
UNLV Gaming Research & Review Journal
No abstract provided.
Book Review #2: Cutting The Wire: Gambling Prohibition And The Internet, Betty Mcneal
Book Review #2: Cutting The Wire: Gambling Prohibition And The Internet, Betty Mcneal
UNLV Gaming Research & Review Journal
No abstract provided.
Book Review #1: Internet Gaming Law, Betty Mcneal
Book Review #1: Internet Gaming Law, Betty Mcneal
UNLV Gaming Research & Review Journal
No abstract provided.
Internet Gambling Bibliography: Update And Analysis, Rhys Stevens
Internet Gambling Bibliography: Update And Analysis, Rhys Stevens
UNLV Gaming Research & Review Journal
No abstract provided.
A Winning Hand: A Proposal For An International Regulatory Schema With Respect To The Growing Online Gambling Dilemma In The United States, John D. Andrle
A Winning Hand: A Proposal For An International Regulatory Schema With Respect To The Growing Online Gambling Dilemma In The United States, John D. Andrle
UNLV Gaming Research & Review Journal
While a multitude of Internet enterprises folded in the 1990s, online gambling websites not only have held strong, but appear to be ready to increase the stakes. No business relating to the Internet currently generates more revenue than online gambling, and that trend does not look like it will change soon. While many Americans desire to participate in this form of cyber-gambling, the current legality of their ability to do so remains vague. For the most part, an American's ability to gamble currently resides under the purview of state law and a hodgepodge of antiquated federal wire acts. The nature …
The Need For Self Regulation And Alternative Dispute Resolution To Moderate Consumer Perceptions Of Perceived Risk With Internet Gambling, Rohan Miller
UNLV Gaming Research & Review Journal
The legislative gaps in international eCommerce and specifically in the gambling industry mean that many consumers face the market condition of caveat emptor (let the buyer beware). In terms of consumer psychology, caveat emptor increases consumer perceptions of risk and slows the diffusion of Internet gambling. This paper discusses the specific risks associated with Internet gambling and presents an industry structure designed to off-set consumer perceptions of perceived risk through industry self regulation and alternative dispute management techniques.
Designing Culturally Compatible Internet Gaming Sites, Sudhir H. Kale
Designing Culturally Compatible Internet Gaming Sites, Sudhir H. Kale
UNLV Gaming Research & Review Journal
Rising e-commerce volumes the world over provide opportunities to global marketers to expand their markets using the Internet. While Internet casinos have had their share of failures, the industry still rakes in three times the revenues as web pornography. Converging web technology allows for Internet gaming operators to expand their markets all over the world. However, appealing to consumers in different countries and regions requires adaptation of websites to the cultural milieu of the various target markets. This paper reviews existing literature on culture and website design and goes on to discuss the impact of culture on designing Internet gaming …
Internet Gambling: An Overview Of Psychosocial Impacts, Mark D. Griffiths, Adrian Parke, Richard Wood, Jonathan Parke
Internet Gambling: An Overview Of Psychosocial Impacts, Mark D. Griffiths, Adrian Parke, Richard Wood, Jonathan Parke
UNLV Gaming Research & Review Journal
Technological innovation has always played a role in the development of gambling behaviour, primarily through providing new market opportunities. Early prevalence studies of Internet gambling in the UK, Canada and the US have shown that Internet gambling is not a cause for concern at present However, this seems likely to change as more people start to use the Internet for leisure activities. After a brief overview of gambling technologies and deregulation issues, this paper examines the impact of technology on gambling by highlighting salient factors in the rise of Internet gambling (i.e., accessibility, affordability, anonymity, convenience, escape immersion/dissociation, disinhibition, event …
Internet Casino-Style Gambling: Is It Legal In Nevada?, Marc G. Warren
Internet Casino-Style Gambling: Is It Legal In Nevada?, Marc G. Warren
UNLV Gaming Research & Review Journal
The State of Nevada, to retain its position as pace setter in U.S. casino gaming regulation, took important legislative steps to prepare for online gambling. When these legal efforts were discouraged or blocked by the U. S. Department of Justice a new direction emerged. This article traces the shift from implementing online gambling across state lines to intrastate gaming within Nevada with hand-held devices in auxiliary areas of a casino complex beyond the casino floor. Regulatory issues are raised and prospects for inaugurating interactive gaming are discussed.
Clash In The Caribbean: Antigua And U. S. Dispute Internet Gambling And Gats, Joseph M. Kelly
Clash In The Caribbean: Antigua And U. S. Dispute Internet Gambling And Gats, Joseph M. Kelly
UNLV Gaming Research & Review Journal
No abstract provided.
Gambling And The Law®: An Introduction To The Law Of Internet Gambling, I. Nelson Rose
Gambling And The Law®: An Introduction To The Law Of Internet Gambling, I. Nelson Rose
UNLV Gaming Research & Review Journal
This article brings to gaming researchers, with or without a legal education, a roundup of major issues and problems in the unsettled field of Internet gaming. By citing laws, cases, articles and treatises this annotated essay leads the reader through the maze of confusion and contradiction that now clutters the legal scene. Topics touched on include: elements of gambling, Federal, state and local gambling regulation, organized crime implications, extraterritorial jurisdiction, police power and advertising. Conclusions are addressed to businesses considering the risks of operating Internet gambling web sites.
Slot Or Table? A Chinese Perspective, Desmond Lam
Slot Or Table? A Chinese Perspective, Desmond Lam
UNLV Gaming Research & Review Journal
No abstract provided.
Change Management: Antecedents And Consequences In Casino Crm, Sudhir H. Kale
Change Management: Antecedents And Consequences In Casino Crm, Sudhir H. Kale
UNLV Gaming Research & Review Journal
Customer Relationship Management (CRM) continues to attract increasing attention within the casino industry. While the vital role of change management in making CRM projects successful has been acknowledged for quite some time, there is little in extant literature to explain the nature and conduct of change management in the CRM context. This article posits that relevant change management is a prerequisite for successful implementation of a casino's CRM. Change management involves five key initiatives: selling change internally, creating an appropriate infrastructure for change management, CRM-relevant training, a reconfiguration of the organization structure and performance assessment measures, and recasting existing incentive …
Residents' Perceptions Of Casino Development In Korea: The Kangwon Land Casino Case, Ki-Joon Back, Choong-Ki Lee
Residents' Perceptions Of Casino Development In Korea: The Kangwon Land Casino Case, Ki-Joon Back, Choong-Ki Lee
UNLV Gaming Research & Review Journal
This study was developed to examine the underlying relationships among the socio-demographic variables of casino community residents, the perceptions of potential benefits and costs, and the support for casino development based on the social exchange theory. The results show that social and economic benefits were most significant in determining the level of support for casino development. None of the demographic variables significantly affected support level. Based on the results of this study, casino operators and policymakers should make efforts to minimize the negative social factors and maximize social and economic benefits if they want support from residents for further development …
Assessing The Information Needs Of Australian Gaming Managers, Helen Breen
Assessing The Information Needs Of Australian Gaming Managers, Helen Breen
UNLV Gaming Research & Review Journal
There has been an increased need for gaming managers to source and use relevant information to assist them in managing their venues. Gaming managers have been under pressure from governments, the welfare sector, local communities and the media to manage gaming activities in a socially responsible manner. Research into the management of gaming is still in its infancy. This paper reports on a study into the information needs of a selection of gaming managers of clubs, hotels and casinos in two Australian states. This exploratory qualitative research provides in-depth responses from twenty-six gaming managers. These managers report that they want …
Gambling Participation And Prevalence Estimates Of Pathological Gambling In A Far-East Gambling City: Macao, Davis Ka-Chio Fong, Bernadete Ozorio
Gambling Participation And Prevalence Estimates Of Pathological Gambling In A Far-East Gambling City: Macao, Davis Ka-Chio Fong, Bernadete Ozorio
UNLV Gaming Research & Review Journal
This research is the first scientific study of gambling participation and pathological gambling in Macao. In 2003, a computer-assisted random digit dialing method was used to conduct 1,121 telephone interviews. Two-thirds of respondents expressed that they have participated in at least one of the fourteen forms of gambling in the past year. The three most popular forms of gambling include social gambling, Mark Six lottery, and soccer/basketball betting. As for the prevalence of pathological gambling, the Chinese DSM-IV Gambling Behavior Index was used as the screening tool and results indicate that 1.78% of respondents are classified as probable pathological gamblers …
Estimating The Short-Term Effects Of An Increase In Par On Reel Slot Performance, Anthony F. Lucas, Karl D. Brandmeir
Estimating The Short-Term Effects Of An Increase In Par On Reel Slot Performance, Anthony F. Lucas, Karl D. Brandmeir
UNLV Gaming Research & Review Journal
Data from a US hotel casino are analyzed to examine the validity of a controversial theory holding that reel slot players are unable to perceive substantial increases in par (i.e., a hidden price). The results of a multiple regression analysis support this theory. A 50% increase in the pars of a $5.00 reel sample, failed to significantly affect the performance of these games. The control-group games featured 5.0% pars, while the experiment-group pars were set at 7.5%. Descriptive statistics show that the theoretical win per unit actually increased at the 7.5% par. The strategy behind the theory is to obtain …